Organizational effectiveness jobs in Atlanta, Georgia - Page 3Create job alerts

Job Description Summary The Center Director is responsible for ensuring the health, safety, and quality of education, for all children within the center's care. The Center Director is directly accountable for overall operational management in accordance with well-established guidelines, including curriculum development, staff and facilities management, legal and budgetary considerations, and long range planning. The Center Director ensures that the needs of the students and the goals of the center are met appropriately. Duties • Establish quality vision for the center. Manage adherence to quality standards in accordance with the vision and with state and local requirements. Maintain quality effectiveness measurements., • Must know and be able to use and implement the Creative Curriculum by Teaching Strategies; collaborate with staff to develop positive learning activities; manage adherence to state and local regulations., • Maintain student records in accordance with established enrollment procedures and guidelines., • Maintain communications with parents of current and prospective students through direct conversation, newsletters and parent handbook; implement community outreach activities to maintain and promote positive community relationships., • Approve menus and food purchases., • Maintain positive relationships with regulatory agencies; ensure legal and financial compliance., • Oversee all office functions including timecards, accounts payable and receivable, tuition billing and payment, human resources and personnel management (staff supervision) and purchasing., • Resolve conflicts (including corrective action when necessary) to ensure a positive experience for everyone., • Manage budget planning and review., • Maintain compliance of Center illness and emergency procedures; ensure staff is trained appropriately., • Implement strategic plan and goals in keeping with mission of program., • Maintain personal professional development plan to ensure continuous quality improvement. Requirements • Minimum of 3 years of supervisory experience., • 5 years of direct professional experience in an early childhood setting., • Knowledge of and ability to implement the Creative Curriculum by Teaching Strategies, • High energy., • Strong oral and written communications skills; technology skills., • Ability to work well with others (staff, children, and parents) and to foster a team environment., • A strong understanding of child development., • Strong finance and budgeting skills., • Excellent leadership, organizational, and interpersonal skills., • Infant/child CPR and First Aid certification., • Must clear full background check., • Must pass health screening., • Bachelor’s Degree or Master’s Degree in early childhood education or related field of study with a minimum of 30 credits in ECE. Benefits • Staff Discount on Tuition Rates immediately, • 7 days Paid Holiday confirmation of position

Job DescriptionDescriptionWaggoner Engineering, Inc. is hiring an Area Manager for our Atlanta, GA office to provide the vision, leadership, and management necessary to ensure business growth and effectiveness within their assigned geographic market area while ensuring the development, implementation, and coordination of projects, plans, and programs, and the formulation and regulatory compliance of related policies and procedures, subject to approval by the Vice President. The position accomplishes this through a respectful, constructive, and energetic collaborative and team-oriented style guided by the objectives of the company. Are you ready to inspire, engage and deliver? For almost 50 years Waggoner has delivered sound results through a culture of integrity, service and creativity to benefit our clients. Waggoner has more than doubled in size over the last five years and growth is expected to significantly increase through the addition of talented personnel. What does that mean for you? Waggoner differentiates itself as a leader in growth strategy for water and disaster recovery, as well as providing full engineering services across 19 offices and 6 states; we need people who are inspired for future growth, engage as leaders in their respective fields, and deliver to both internal and external clients. If you are tired of hearing “we’ve always done it this way”; if you have a work hard/play hard attitude; and if you enjoy working with a vast team of professionals across various disciplines, you will fit right into our culture. Your Primary Responsibilities will includeCore Responsibilities: • Strong project management competency level with experience to support effective completion of all projects within their assigned geographic area., • Bring an advanced level of business acumen in working with clients and interfacing with clientele on a regular basis, representing our brand with integrity and multidisciplinary expertise., • Actively lead and drive the growth of business development opportunities for Waggoner Engineering., • Identify, train, and develop leaders within the company and set them on the path for management., • Maintain a working knowledge of all phases of operations within their assigned geographic area, coordinate to support operations throughout the business, and provide regular performance updates to the senior leadership team., • Create and implement a strategic one-page plan to help track Waggoner and Trilon company KPIs., • Work closely with Human Resources and the Senior Leadership team to define and implement operational strategy, structure, processes, and successful performance., • Responsible for all project budgets, monitoring, and controlling costs., • Support the Vice President with financial reporting responsibilities and performance monitoring to identify efficiency issues and propose solutions proactively., • Guide, direct, and evaluate the work of all Project Managers within their assigned geographic area., • Monitor cash flow of their assigned geographic area and work with Project Accountants and Project Managers to ensure timely payment from clients. Essential Functions:, • Provide day-to-day leadership and management that mirrors the company's adopted mission and core values., • Responsible for driving the Project Managers in their assigned geographic area to achieve and surpass sales, profitability, cash flow, and business goals and objectives., • Responsible for the measurement and effectiveness of all processes, internal and external. Provides timely, accurate, and complete reports on the operating condition of the assigned geographic area., • Spearhead the development, communication and implementation of effective business growth strategies and processes in their market area and the achievement of the growth metrics., • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate our organization's growth and profitability objectives., • Motivate, mentor, and lead a high-performance team; assist with the recruitment and retention of staff; provide mentoring and training to project managers as a cornerstone to the career development program., • Fosters an environment of teamwork and collaboration., • Participates in regularly scheduled operations meetings with the Vice President to discuss operating performance, resource sharing and leveling, and process improvement., • Participate in the business planning process of the company., • Participate in other assignments and committees assigned by the Vice President from time to time., • Act as lead client account manager and project manager for high-profile clients and large projects within their assigned geographic area., • Foster a success-oriented, accountable environment., • Represent the firm with clients and business partners. What you'll need Required Education and Experience: • Bachelor's degree in engineering or related field., • At least ten years of strong operating management experience in the consulting engineering environment.Preferred Education and Experience:, • Master’s degree in business or related field., • At least five years in a senior management role., • Certification as a professional engineer, professional geologist, or PhD in other related professional fields.Additional Eligibility Qualifications:, • Demonstrated experience in professional services business development and growth., • Demonstrated experience in financial planning and analysis with previous experience overseeing projects and operating units., • Skilled in organizational development, personnel management, budget and resource development, and strategic planning for projects and operating units., • Excellent people skills and ability to partner with a dynamic leadership team., • Possess personal integrity, credibility, and commitment to corporate mission., • Flexible and able to multitask; can work within an ambiguous, fast-moving environment while driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems. Why Join Our Team We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including: • WEI Incentive Program, • Healthy Workplace Program, • Employee Referral Bonus, • Competitive Health Benefits, • Career Development and Training, • Flexible/Hybrid Schedule, • Community Service Opportunities

Job DescriptionCompany Description About Us At Lumina Agency INC, we believe in illuminating every client interaction with excellence, precision, and care. Our mission is to create seamless experiences that reflect our commitment to professionalism and innovation. With a strong presence in the service industry, Lumina Agency continues to grow by building long-lasting relationships and providing outstanding customer solutions. Job Description Job Description We are seeking a detail-oriented and forward-thinking Marketing Associate to join our dynamic team in Atlanta. The ideal candidate will play a key role in supporting the development and execution of marketing strategies that enhance brand visibility and drive growth. This position offers the opportunity to contribute ideas, learn from industry professionals, and be part of a company committed to professional advancement and creativity. Responsibilities * Assist in the planning and implementation of marketing campaigns and promotional activities. * Collaborate with internal teams to ensure consistent brand messaging and campaign alignment. * Conduct market research and analyze trends to identify new opportunities. * Support the creation of marketing materials and presentations. * Track campaign performance and prepare detailed reports to measure effectiveness. * Coordinate with vendors and partners to ensure smooth project execution. Qualifications Qualifications * Strong organizational and communication skills. * Ability to manage multiple projects with attention to detail and deadlines. * Analytical mindset with a proactive attitude toward problem-solving. * Creativity and adaptability in a fast-paced environment. * Bachelor’s degree in Marketing, Communications, or a related field preferred. Additional Information Benefits * Competitive salary: $60,000 - $66,000 per year * Professional growth and advancement opportunities * Supportive and collaborative work culture * Continuous learning and development programs * Health and wellness benefits package

Job DescriptionDescriptionJob Description: As a Communications Coordinator, you will play a crucial role in shaping the public perception of XTalk Prep. You will be responsible for developing and implementing communication strategies that effectively convey our brand message to various audiences. Your creativity and organizational skills will help enhance our outreach efforts and strengthen our community engagement. Key Responsibilities Duties and Responsibilities: • Develop and execute communication plans that promote XTalk Prep’s services and initiatives., • Create, edit, and distribute engaging content across multiple platforms, including social media, newsletters, and press releases., • Collaborate with internal teams to ensure consistent messaging and alignment with company goals., • Monitor and analyze communication efforts to evaluate effectiveness and suggest improvements., • Maintain the company’s website and social media presence, ensuring information is up-to-date and engaging., • Organize and promote events, webinars, and other activities to enhance public engagement., • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field., • Proven experience in communications, public relations, or a similar role., • Strong written and verbal communication skills with an eye for detail., • Excellent organizational and time-management abilities., • Proficiency in social media platforms and digital communication tools., • Creative problem-solving skills and a proactive approach to challenges., • Ability to work collaboratively in a fast-paced environment., • 401(k) retirement plan with employer matching., • Accidental Death & Dismemberment (AD&D) insurance., • Dental insurance coverage., • Disability insurance for additional financial security., • Bonus opportunities based on performance., • Opportunities for career advancement and professional development., • A supportive and collaborative work environment that values creativity and innovation.

Job DescriptionCompany Description Phoenix Stamping is a growing manufacturing company with a family oriented work environment, great pay and benefits! Our locations in Atlanta, GA, Fort Wayne, IN, and Fort Worth, TX have focused on the production of sheet metal and rod products for various industries since 1986. Through quality and service, our customer base has grown to cover all parts of North America including Canada and Mexico. To continue to improve upon quality and consistency, we continue to grow and add new capabilities, including highly automated manufacturing equipment. We are seeking dynamic candidates who enjoy a fast-paced and team oriented work environment supported by a company with the motto "Customers first, employees always!" Job Description Title: Plant Manager Reports to: Vice President of Manufacturing Job Purpose: Ultimately responsible for all operational processes and metrics related to the day-to-day operations of two Phoenix Stamping Group plants. Key Responsibilities and Accountabilities: Implement strategy for plant specific operational management: • Manage Plant Production, Maintenance, Tooling, and Material Handling departments to meet or exceed company objectives for safety, quality, cost, and delivery., • Champion the plants safety program as committee member and help lead root cause and corrective action measures associated with identified opportunities for improvement., • Coordinate statutory training and compliance., • Build and monitor production schedules to ensure they are aligned with customer demand and inventory goals., • Understand and impact plant OEE metrics to include productivity and/or efficiency to positively impact OTD, plant output, and variable labor on the P&L., • Manage shipping and receiving processes, inventory management including cycle counts, and material handling equipment maintenance., • Support equipment installations and facility layout projects by coordinating on-site and contractor resources and overseeing timely execution of project plans., • Audit compliance with standard work instructions and process control plans to minimize production of defective parts and avoid cost related to poor quality events., • Review all quality metrics with plant leaders to identify root cause and implement effective corrective actions., • Periodically evaluate staffing levels to ensure human resources are adequate and properly positioned to support current and future production requirements., • Oversee the professional development and evaluation of Supervisors, Leads, and direct/indirect labor., • Identify operator development opportunities and enlist appropriate personnel to assist in development and implementation of training programs to support growth and development., • Assist in the development and implementation of comprehensive 6S and visual factory tools and continually monitor their effectiveness., • Maintain knowledge and awareness of contemporary operational theory and methods and provide suitable interpretation to all relevant personnel., • Understand, budget, and manage requisite plant P&L in order to impact relevant accounts including variable labor and operating expenses., • Promote Lean Manufacturing tools and techniques in all production and related processes to increase efficiency and minimize operating costs., • Use process to gather data and systematically solve problems., • Champion continuous improvement efforts through knowledge and awareness, training, procurement, and process improvement., • Maintains an organized, clean, and safe work area using 6S guidelines and participates in audits as required, • Liaise with other functional groups and departments to support operational capabilities, changes, and improvements and to communicate timelines and deliverables to complete projects on time., • Ensure activities meet and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care, • Safety Recordables (RIR), • OEE, • Continuous Improvement Activity (6S, QEK), • Quality Metrics (COPQ), • OTD, • Operating Expense to Budget, • Gross Margin %Qualifications, • Bachelor’s degree or equivalent work experience in a technical field, • Minimum of 5 years of supervisory experience in a manufacturing environment, • Background in metal stamping and metal fabrication manufacturing preferred, • Knowledge of principles and practices of lean manufacturing, • P&L experience to understand and positively impact financial performance, • Experience maintaining quality systems (ISO 9001:2015 preferred), • Excellent analytical, organizational, and computer skills including data analysis from Excel and ERP reporting, • Demonstrated ability to schedule within and through ERP systems, • Exceptional communication skills and leadership experience Additional Information Phoenix Stamping Group, LLC offers a drug-free work place along with a competitive salary and benefits package. We are an equal opportunity employer (EEO), dedicated to a policy of nondiscrimination in employment on any basis including race, creed, color, age, sex, religion, sexual orientation, gender identity or national origin and in compliance with ADAAA.

Job DescriptionDescription: The Community and Family Engagement supports the school culture by serving as the bridge between school and parents. Reports to: Principal Network Support: Senior Dir. Culture & Community Wellness PERFORMANCE RESPONSIBILITIES: General School Community and Family Engagement • Educates teachers and staff on how to communicate and work effectively with parents as equal partners, • Serves as a school-based intermediary contact for concerns and comments made by parents and community members, • Expands opportunities for continued learning, voluntary community service and civic participation, • Plan, host, and/or collaborate with staff or partners to facilitate Family University sessions, • Develops community collaborations, • Promotes sharing of power with parents as decision-makers, • Supports student enrollment and recruitment efforts, • At least 50 hours documented hours a semester of NPU, board meetings and community engagement events, • Loop school staff into key community meetings as needed, • Aid the Parent Teacher Association or PTCA by facilitating its creation, supporting members in their initiatives, bridging the PTCA, • Maintains parent resource center, • Helps parents understand the educational system so they can become better advocates for their children’s education, • Advises and trains parents on how to address issues with the leadership staff in school meetings, • Provides referrals to community-based services for families, • Communicate with parents in meaningful ways on a regular basis to forge healthy relationships, • Conduct check-ins with engaged and involved parents to ensure that the school is maintaining a positive relationship with these parents, • Provides workshops, classes, and activities for parents at their local school on a regular basis, • Recruits volunteers from the community to host various workshops and classes to speak directly with parents, • Provides materials such as event calendars, brochures, and educational resources, • Creates opportunities for parents who have limited English proficiency, a disability or are underrepresented because of social economics or racial barriers to participate in education initiatives and enrichment workshops, • Conducts surveys to assess the needs of parents at their local school, • Reviews annual reports to evaluate the effectiveness of their parent involvement programs, • Develops, analyzes, and distributes the results of parent surveys to the school’s leadership team and/or Title I Director, • Compliance, • Keeps excellent records of all parent involvement activities, reports, surveys, funding, annual program evaluations, and communications to parents, • Coordinates and implements research-based strategies for their local school(s) and/or district parent involvement program to engage parents in improving student achievement through the National PTA Family School Partnership Standards, • Collaborates with local, regional, and state organizations to create opportunities to help families understand school academic standards, assessments and report cards, • Collaborates with parents, teachers, and the school’s leadership team to develop a family-friendly school climate, • Collaborates with other parent engagement professionals such as parent mentors and early education school transition coaches or other designees, • Takes part in opportunities for professional development at the local, regional, and/or state level with proper authorization, • Attends all local meetings and trainings for Parent Involvement Coordinators, • Values that align with the Kindezi model and goals, • Demonstrated commitment to increasing student achievement and supporting the social-emotional needs of students, • Dedicated, reflective thinker with a growth mindset, • Be a United States citizen or otherwise have authorization to work in the United States, • Associate degree (Bachelor degree preferred), • Have the ability to pass an Atlanta Public Schools background check, • Excellent communication and organizational skills, • Strong public speaking and presentation skills, • Self-motivated leader who can work independently as well as part of team, • Strong interpersonal skills, • Knowledge of family engagement research and literature, • Strong knowledge of computers and fundamental technology (i.e. IPAD, elearning software, etc.), • Understands and respects the diversity of families’ economic, linguistic and cultural backgrounds and situations, • Ability to host parent meetings off school sites and in the local community and/or neighborhoods, • Experience serving as an advocate for children and parents, • Experience with developing collaborative partners and building relationships with constituents in the community, • Salary: $50,875.00, • Teacher Retirement System (TRS) pension, 403b plan, paid time off, health, vision, and dental insurance, employer-paid life insurance, and short and long-term disability benefits., • JOB CLASSIFICATION:, • Work Days: 202 school staff, • Salaried/Hourly, Full-Time, Exempt

Job DescriptionDescription: U.S. Soccer Overview The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good. We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S. U.S. Soccer is in a period of significant growth, with ambitious plans for the near and long-term future. We are looking for collaborative, detail-oriented professionals to join us on this journey: in service to soccer. Applicants should demonstrate strong communication skills, adaptability, and a team-oriented approach that supports bold goals and contributes to delivering meaningful results. Position Description Reporting to the Sr. Director, Media Relations, the Sr. Coordinator, Media Relations, will support the daily operations of U.S. Soccer’s Media Relations team, collaborating across the Federation, particularly with the Marcomms, Advancement, and Commercial teams, to draft communications materials, manage editorial calendars, and monitor media coverage. The ideal candidate is an exceptional writer with a solid understanding of media relations tactics, strong organizational and project management skills, and the ability to balance competing deadlines. Primary Responsibilities • Support the development and execution of U.S. Soccer’s national and global media relations strategy., • Prepare pitches and help identify key reporters, editors, and influencers to secure impactful media coverage., • Maintain internal project tracker and editorial calendar to help plan and track stories, deliverables and deadlines. Provide logistical support to ensure timely execution., • Partner with the Manager, Media Relations, to coordinate day-to-day media inquiries and responses., • Collaborate with internal teams to identify compelling stories for media., • Prepare talking points, briefing materials, and press releases in alignment with U.S. Soccer’s messaging framework., • Draft and distribute press releases, advisories, and media notes in alignment with U.S. Soccer’s communications framework., • Maintain and update U.S. Soccer’s media contact database., • Track and measure media coverage to evaluate the effectiveness of outreach efforts. Requirements: Minimum Qualifications • Bachelor’s degree in Communications, Public Relations, Journalism, or related field, • 2-3 years of professional experience in communications, public relations, or related field, • Strong understanding of media relations principles and practices, • General knowledge of soccer, • Capable of working in fast-paced and demanding environments, • Must be able to connect “micro” details to the “macro” vision and mission, • Ability to work independently with sound judgment while also collaborating effectively within a team environment, • Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment., • Experience in sports, entertainment, or related field, • Ability to work occasionally in the evenings and weekends as needed. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development. U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.

Job Description Jamestown Creative & Marketing Department POSITION/LEVEL: Creative & Marketing Coordinator FLSA STATUS: Exempt DEPT/OFFICE: Creative & Marketing, Atlanta DATE: October, 2025 REPORTS TO: Vice President Are you creative? Interested in brands, events, placemaking, storytelling, and design? We are seeking a highly organized and self-starting Creative & Marketing Coordinator who wants to influence cutting-edge real estate. The perfect person for this job is happy wearing multiple hats in a given day, is able to respond quickly when needed, and has experience and/or interest in any combination of the following: Event Coordination, Social Media, Marketing, Graphics, Arts, Interior Design, Architecture, Advertising, Hospitality, and Retail. In this role, you will assist in executing marketing and design strategy for real estate projects in Atlanta. This entry level position is an integral part of the Creative & Marketing team designed to keep workstreams on track, while providing the opportunity for candidates to learn the fundamentals of project management and learn necessary Creative & Marketing skills. Duties include event ideation and coordination, basic presentation design, social media, project management, market research, as well as providing support to the Creative & Marketing department through general administrative support. In this multifaceted role, no two days are the same. This position requires the coordinator to be on-site at least four days a week. ESSENTIAL JOB FUNCTIONS Marketing/Social Media: * Create and manage social media content and platforms (Facebook, Twitter, Instagram, Pinterest, Linked in) * Update digital platforms; website, Instagram, Facebook, internal digital platforms * Create marketing materials for multiple audiences * Proficient understanding of Later, Airtable and all social media platforms * Able to create and edit still and video content via social media platforms and professional video editing software * Understand of social media trends and marketing strategies * Proofread, revise, and update marketing collateral, advertisements, websites, and social templates * Graphic Design – ability to assist with presentations and make simple edits to collateral, create simple marketing collateral materials * Coordinate sourcing, preparation, production, and distribution of marketing materials Events & Design Support: * Coordinate sourcing, planning, and procuring for property events * Coordinating ticket sales and tech for event support * Assist with procuring furniture, framing images, etc. * Source materials and selections as directed * Assist with the unboxing and movement of furniture, measuring rooms and items, and taking photos * May include managing 3rd party vendors for installation and mounting * Assist team with coordination of property amenity/improvement design & installation as needed * Assist with wayfinding design and implementation * Must be available to work some nights and weekends for events. Admin & General Support: * Filing system maintenance and organization * Create forms and templates * Expense reporting, including collecting receipts and managing expense reports * Meeting support: scheduling, agenda and meeting materials prep, note taking, and meeting follow up * Support team in general administrative tasks: budgeting tracking, project tracking, data tracking and entry, database updates, etc. * Perform general office duties and errands * Log, track, and submit all invoices * Project management of graphic requests and other deliverables * Prepare clear and concise reports, correspondence, and other written materials * May provide direct coordination and communication with outside consultants as well as internal departments * Perform other related duties as assigned QUALIFICATIONS Experience: * Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job Knowledge of: * Marketing, including traditional and digital marketing techniques, PR, social media marketing are a plus * Placemaking principles, including what creates a sense of place, aesthetics, inclusivity, community involvement, and sustainability, are a plus Skills and Abilities: * Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) functional proficiency * Functional proficiency in Adobe Acrobat, Canva, WordPress and Mailchimp * Design Skills: Basic understanding of design elements for creating visually appealing deliverables * Research Skills: Ability to conduct market research, surveys, and brand audits * Analytical Skills: The ability to analyze market trends, customer preferences, and the effectiveness of marketing strategies * Budgeting Skills: Ability to manage finances, negotiate contracts and work within a specified budget. * Creativity and Innovative Thinking: Ability to create intriguing and engaging experiences, with a fresh and imaginative perspective * Strong Communication Skills: Strong written and verbal communication skills to effectively convey information to a wide variety of stakeholders * Understanding of Community Engagement: Ability to create and carry out public engagement strategies to garner community support for projects and initiatives * Attention to Detail: Ability to manage small details of a project to ensure accuracy and coherence * Organizational Skills: Ability to manage time and work efficiently * Self-Motivation: Ability to communicate, follow up, work well, and meet deadlines under limited supervision * Project Management: Ability to effectively prioritize, plan, manage, and execute multiple projects at once, tracking deadlines and communicating status proactively * Networking Talent: Capacity to develop and maintain relationships with key stakeholders, community leaders, vendors, and clients Bonus Skills: * Adobe Illustrator, Photoshop, and InDesign- light graphic design capabilities * Project management software proficiency (Wrike) * Photography skills * Copywriting * Light video editing or other creative skills SCHEDULE: * Responsibilities may require an adjusted work schedule, travel, overtime, and evening/weekend hours to meet deadlines or attend special events * This position requires the coordinator to be on-site at least four days a week. This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this job will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Job Description The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. This role will act as an emergency contact for the store with local police, other law enforcement or private security company. Key Carriers must have open availability, including nights and weekends. Responsibilities: • Role models exceptional customer service, • Creates a positive internal and external customer experience, • Promotes a culture of honesty and integrity; maintains confidentiality, • Acts as Manager on Duty in adherence with company policy and procedure, • Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed, • Addresses immediate customer service issues and provides appropriate coaching to Associates, • Exercises discretion regarding customer service policies in order to satisfy customers, • Maintains proper Associate coverage in service areas for a positive customer experience, • Ensures Associates adhere to all operational procedures, • Ensures opening/closing procedures are executed in accordance with company guidelines, • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates, • Provides and accepts ongoing recognition and constructive feedback, • Provides continuous feedback, recognition and coaching to Associates, • Partners with Management on Associate training needs to increase effectiveness, • Ensures adherence to all labor laws, policies, and procedures, • Supports and participates in store shrink reduction goals and programs, • Promotes safety awareness and supports maintenance of a risk-free environment, • Open availability, including nights and weekends and Holidays, • Flexible schedule to support business needs, • Team player, working effectively with peers and supervisors to accomplish tasks, • Ability to respond appropriately to changes in direction or unexpected situations, • Knowledge of company standard software, systems, and procedures, • Knowledge of merchandise flow in stores, • Solid problem solving skills, • Ability to effectively coach, delegate, and follow-up on multiple people/tasks, • Works effectively with peers and supervisors to accomplish tasks, • Ability to act quickly under challenging circumstances, • Capable of handling multiple tasks at one time, • Strong organizational skills with attention to detail, • Strong communication skills. Schedule: • 25 hours maximum, • Monday to Friday, • Day and Night shift, • Management: 1 year (Preferred) Powered by JazzHR pL8YT5dRkL

Job Description Responsibilities • Oversee the day-to-day operations of the Retail Stores, Customer Service Center, and Merchandising Department., • Enhance organizational effectiveness through continuous improvement strategies with regards to operational processes and procedures., • Ensure consistency in all aspects of operational success across locations., • Maintain compliance with regulatory requirements in all locations., • Provide support and guidance to all Front of House associates., • Create and implement a comprehensive training and development plan for all levels of Front of House employees., • Identify and cultivate talent throughout the organization, providing high potential associates with opportunities to excel., • Foster an environment for employees that values creativity, fun, openness, and collaboration., • Conduct regular store visits to provide redirecting coaching and praise when appropriate., • Work with leaders of all departments to ensure success of stores and Company as a whole., • Excellent time management., • Ability to adjust communication style to interact successfully with a variety of people and personalities., • High levels of composure and confidentiality., • Experience managing standards and expectations across multiple locations., • Strong passion for customer service., • Business acumen and decision-making prowess., • Extensive background in Retail and Customer Service, including training and multi-location development.

Job Description About Us: We are the largest privately owned legal support services firm in Georgia. We have an excellent reputation in the legal community which is matched with our excellent office culture. We proudly placed in ABC's Best Places to Work for four years and placed first in the medium-sized business category in 2020. We strive to keep our quality, reputation, and culture as we grow. Role Description: We are seeking a highly organized and detail-oriented individual to join our team as a Scheduling Coordinator. The Scheduling Coordinator will play a crucial role in ensuring the smooth operation of our legal proceedings scheduling process. The Scheduling Coordinator will be primarily responsible for building and maintaining mutually beneficial relationships with our court reporters, collaborating with clients and the scheduling team to problem-solve issues and client requests, handling last-minute emergencies with reporters after hours, and providing guidance to the scheduling manager on possible solutions. These responsibilities are vital to maintaining the efficiency and effectiveness of our scheduling process and ensuring the satisfaction of our clients and resources alike. Key Responsibilities • Input legal proceeding schedulings from clients into our database management system., • Book resources such as court reporters, videographers, venues, and equipment as needed for scheduled proceedings., • Confirm calendar appointments with clients on a daily basis to ensure accuracy and avoid scheduling conflicts., • Assist with resolving day-to-day issues alongside the Scheduling Manager and cover duties as needed during their absence., • Send "Final Confirmations" to clients and manage cancellations as they arise, ensuring timely communication and resolution., • Maintain seamless communication between court reporters and the back office to facilitate efficient workflow., • Take on special projects related to court reporter relations and uphold company standards and consistency in scheduling procedures., • Collaborate with management to develop and implement reporter onboarding programs as needed to maintain a skilled and reliable team., • Work with new student reporters to facilitate shadowing opportunities and connect them with mentors for guidance and support., • Answer incoming calls as needed, assisting clients with scheduling inquiries or transferring calls to other departments as appropriate., • Perform all other duties as assigned by manager Required Qualifications • High school diploma or equivalent; additional education or training in business administration or related field is preferred, • Proven experience in a scheduling or administrative role, preferably in a legal or court reporting environment., • Strong proficiency in database management systems and scheduling software., • Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues., • Exceptional organizational skills and attention to detail to manage multiple tasks and deadlines effectively., • Willingness to learn and adapt to new technologies and procedures as needed., • Ability to work independently as well as part of a collaborative team., • Prior experience working with court reporters or legal professionals is a plus. Benefits: • Health, dental, and vision insurance coverage., • Retirement savings plan., • Professional development opportunities., • A positive and collaborative work environment. Work Setting: • In-person at the Atlanta, GA (Chamblee area) location. As an equal opportunity employer, Gallo Legal Services does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.

Job Description Job Description SummaryThe Reliability Engineer will work closely with Sibelco plant maintenance, production and leadership teams to develop and utilize effective tools and systems for measuring reliability of our production process. This position is responsible for providing engineering support for maintenance planning/supervision, operation and maintenance of Sibelco North America Processing plants, developing and implementing programmatic methods to ensure safe operation and high equipment reliability/availability, cost effective maintenance, and continuous improvement culture. This role includes applying lean maintenance strategies and predictive technologies while optimizing a system’s operational performance, life cycle cost, and payback. This role will act as primary liaison for capital projects with the Capital implementation team for all cluster plants. Responsibilities Safety • Achieve safety and health objectives., • Leads and is responsible for the execution of reliability excellence/maintenance program. Writes and maintains reliability maintenance strategy documents., • Work with Maintenance Planners/Supervisors to implement Lean manufacturing tools to empower employees and facilitate growth to improve financial performance., • Responsible for ranking the criticality of the assets under their care, typically using Reliability Centered Maintenance approaches, and for defining the proactive maintenance approaches that are cost-beneficial to the business., • Identifies and implements predictive maintenance technologies. Manages predictive maintenance equipment., • Performs/supports operational event and equipment failure investigations to ensure that the root cause/causal factors have been identified, corrective actions prescribed, and follow-up monitoring conducted as applicable, to determine effectiveness., • Conducts program and system/equipment audits on a periodic and as needed basis. Audits will generally be focused on safety, risk analysis, regulatory compliance, maintenance effectiveness, cost savings, and energy conservation., • Participates in the planning, design review, value management and construction document development of new facilities and renovations. Supports utility distribution, master planning, and business continuity planning., • Develop and maintain new “Key Performance Indicators" of equipment reliability., • Lead in maintenance improvement tools (PM Optimization, RCM, RCA, RCFA, FMEA, etc.) and knowledgeable in predictive maintenance tools, • Maintain a high level of technical competency in advanced maintenance technology., • Maintain equipment repair history and evaluate repair costs & trends., • Analyze equipment failure data patterns and interpret ERP PM maintenance data to generate priorities and action lists for improving reliability of site., • Track the performance of reliability improvements to determine their effectiveness and make additional modifications if required., • By working closely with the local Maintenance Teams, use intervals for potential failures to appropriately prioritize, plan, and schedule to minimize downtime., • Develop solutions to repetitive, chronic, or costly failures and other maintenance problems, and apply value analysis to repair/replace, repair/redesign, and make/buy decisions., • Assist in troubleshooting techniques for major/repetitive equipment., • Advise the Maintenance Supervisors/Managers of any problems or potential problems which affect the ability of the operation to produce in a safe and efficient manner., • Monitor and report on all relevant maintenance activity KPI’s including wrench time analysis., • Perform other duties as assigned. Competencies (Reference : Sibelco (Leadership) Competency Model) Decision Making • Accurately determines the complexity of tasks and projects and required resources, • Breaks down projects or assignments into different steps (group of activities), • Sets priorities and time parameters to accomplish tasks and projects, • Actively uses the practices, processes, and procedures within the operating model to get things done, • Organizes people and activities for simple and complex processes in an effective way, • Consistently fosters collaboration across the organization, • Builds strong inclusive relationships across Business/Functions and levels, • Enables and empowers people to give their best, • Makes the link between what drives people and the organizational goals, • Stays composed and navigates through change effectively, • Leads others to operate effectively in absence of clear structure and processes, • Comfortable in making decisions and taking actions, even with incomplete information, • Handles risk and uncertainty comfortably (Technical) Capabilities Industry knowledge • Practical knowledge of engineering principles applied to design, operation and maintenance of building structures and mechanical and electrical equipment for buildings., • Experience w/ predictive maintenance technologies including, but not limited to, vibration analysis, oil analysis, infrared Thermography, ultra sound and motor current analysis., • Open minded, • Team player, • Pro-active, • Able to work independently, • Diplomatic, • Self-motivated Educational Background and prior professional experience Language requirements • Minimum 10-15 years engineering/industrial maintenance experience, including experience with mechanical design/testing, international quality standards., • Minimum 5 years utility systems/management and/or facilities/plant management and maintenance. Experience in the Glass industry is preferred., • Certified Plant Engineer or Certified Maintenance Reliability Professional is preferred., • English – proficient verbal & writing

Job DescriptionDescription The Operations Manager, in support of the Director of New Studio Openings and Operations, is responsible for the oversight of specific operational platforms, completing studio operations' activities, and support of New Studio Openings and training initiatives. Ideally, this position would be based in or around the following cities: Atlanta, GA; Dallas, TX; Nashville, TN; or Chicago, IL. REPORTING RELATIONSHIP The Operations Manager will report directly to the Director of New Studio Openings & Studio Operations. Key Responsibilities • Responsible for managing and assisting in operational projects and strategies., • Responsible for the Supply Ordering platform., • Maintains monthly budgets, and office and medical supplies catalog, to ensure efficiency and cost-effectiveness of supplies and inventory., • Responsible for Service Channel, partnering with the Construction Manager on certain projects., • Supports activities in Studio Management and Field Communication Platforms., • Supports New Studio Opening Activities., • Evaluates studio operational processes and procedures, problem solves and presents new ideas., • Maintains and updates studio operations policies and procedures., • Assists in training the field and reinforces consistency and compliance., • Executes required reporting for field leaders, including schedules as required., • Partners with Headquarters Partners, as needed, for implementation and follow-up of Company and Studio initiatives and training tools to maximize the effectiveness of Operational systems. To fulfill this role, the Operations Manager will possess a broad range of operational skills in a retail and/or Medical Spa/Studio environment. Education and Experience • Bachelor’s degree or commensurate experience, • 3-5 years of med spa/studio or retail operations experienceWork Skills:, • Highly effective organizational skills, • Proficient in Microsoft Office and Excel, • Exceptional communication skills are a must, both written and verbal, • Experience with Zenoti Studio Management Software and Service Channel Platforms; Plus, • Works well under pressure; Proven time management skills, • 14 Days Paid Time Off, • 9 Paid Holidays, • Medical, Dental, Vision 50/50 Primary, • Medical, Dental, Vision 25/75 Dependents, • Short Term Disability, AD&D, and Life Insurance 100% company paid, • 401k Employee Contribution, • Complimentary Services for all Team Members, • Friends and Family Discount, • Team Member Referral Bonus

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Position Overview This role focuses on developing new business opportunities with companies of up to 50 employees. It involves independently managing the full sales cycle in a fast-paced, competitive, and quota driven environment. Core responsibilities include generating leads, engaging prospective clients, and guiding them through a consultative sales process. Effectiveness in the role relies on strong prospecting skills, consistency in executing a defined sales approach, and the ability to operate with autonomy in the field. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Determine prospective customers’ needs for HR technology to prospective companies with <50 employees., • Present Paylocity‘s tech stack to meet those needs in a specific geographic market., • Prepare and present proposals and provide timely follow-up throughout the sales process., • Complete and obtain documentation required for the conversion of data from the, • company’s previous payroll provider to the Paylocity system., • Work cross functionally to ensure the client has a smooth transition to Paylocity, • Using initiative, develop prospects through telemarketing, referrals, professional and, • personal contacts and other sources., • Build relationships with CPA’s and maintain existing CPA relationships, • Attend Paylocity-sponsored trade shows, conferences and other events to promote, • Paylocity services, • Meet or exceed monthly and annual sales quota for your territory., • HS diploma or equivalent required. College degree strongly desired, • 1-2 years’ proven experience in a sales position, • Ability and willingness to travel within assigned territory and meet prospects in person, • Ability to succeed in a competitive environment, • Ability to maintain high activity standards, • Critical thinking and decision-making skills required in order to handle objections and unexpected situations that may arise throughout the sales cycle, • Customer service orientation, • Strong presentation skills, • Strong written and oral communication skills, • Strong organizational and time management skills, • Ability to travel frequently, including by car, plane, or other forms of transportation., • Ability to drive for extended periods, often to client meetings, industry events, and other locations., • Ability to lift and carry sales materials or promotional items, weighing up to 15 pounds when necessary., • Ability to stand, walk, or engage in active discussions with clients for extended periods., • Ability to navigate various environments, such as office buildings, trade shows, or outdoor spaces during sales visits., • Ability to operate a mobile device, laptop, and other sales technology while on the go., • Ability to communicate effectively in person, on the phone, and via email. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $41,700 - $77,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan, annual bonus, and restricted stock until grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description The Regional Manager is responsible for assuring effective and efficient operational processes including but not limited to communicating, directing, planning, organizing, and financial monitoring to facilitate the delivery of high-quality behavioral health services within the assigned territory. This position will partner with leaders throughout the organization to drive initiatives, programs, and services to deliver on key initiatives. The Regional Manager of Operations will support and foster an organizational environment that encourages ownership, responsibility, and accountability to accomplish the company’s vision. Essential Job Responsibilities: • Responsible for driving financial and operational performance with key performance indicators (KPIs) including the following priority metrics., • Ensuring visit volume to budget, • Employee Productivity, • Psychology Penetration at facilities, • Managing Turnover, • Act as a liaison between company administration, facility staff and company employees., • Responsible for driving operational improvements across assigned territory, • Collaborates with Talent Acquisition team on all clinical openings within their territory., • Provides leadership and vision for organizational impact and performance., • Implements an operation-wide performance-based culture., • Manage multi-disciplinary clinical teams of P/T and F/T mental health professionals, including Psychiatrists, Psychologists, Licensed Clinical Social Workers and Nurse Practitioners in both the inpatient and telehealth services., • Manages staffing and facility assignments., • Regularly (at least monthly) checks in with providers assigned to their territory, more frequent check ins preferred., • Coordinates with and reports to senior company management to provide quality services, promote optimal productivity and drive growth., • Provides customer service to all client facilities; including ongoing education of regulatory requirements, implementing service programs, securing MD orders where required to secure referrals., • Coordinates and provides oversight and support for new facility start-ups to ensure that the initiation of services meets facility expectations and supports optimal provider productivity., • Regular (minimum quarterly) visits assigned facilities to address system and process deficits and ensure facility satisfaction., • Responsible for collaborating with customers and ensuring the growth of prospective business, • Works effectively with leaders of the organization to foster effective teamwork and managing towards consistently greater effectiveness and consistently improved performance throughout assigned territory, • Provide goal-oriented direction to direct reports; assist with problem-solving as needed, • Ensures all operations are carried out in an ethical, responsible manner., • Thorough understanding of Payor agreements including Medicare and other government payors, • Evaluates and make recommendations for business development and expansion opportunities within assigned territories. Oversee the implementation of all expansion opportunities within assigned territory, • Provide leadership and mentoring to management staff in establishing objectives related to staffing, policies and procedures, • Work collaboratively with clinical leadership in the development and implementation of new clinical programs, • Recommend, develop, and assist in strategic planning and budget process, • Participates in recruitment and retention of both clinical and non-clinical staff, • Other responsibilities as directed by senior management, • Ability to travel 75%, including occasional overnights Requirements • Bachelor's Degree, • Skilled nursing experience is required (social services, admissions, marketing, business development, etc), • Multi-site healthcare operations experience required · Benefits • Medical, Dental, & Vision, • 401k

Job DescriptionSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit . We’re always looking for talented professionals. Please note: This is not an immediate opening. This listing is to gather a pool of candidates for future openings. By applying, you are being considered for future roles as they become available. If we find a match for our future hiring needs, we will reach out to you directly. We will keep your information on file and contact you should an opportunity arise. As operations senior engineer, the primary responsibility will be to triage, update incident tickets, and resolve technical issues through debugging research, and investigation for Saviynt's Federal practice to defense and civilian customers. Requirements: • Resolve technical issues through debugging, research, and investigation, • Provide support for the system within agreed service levels, • Manage the effectiveness of Incident, Service Request, Change, and Problem management processes for the service area, • Provide technical oversight on P1/SEV1 incidents, • Provide ongoing communication of ticket status per SLA, • Attend customer-facing status calls daily/weekly, when appropriate, • Train, mentor, and host workshops for engineers on emerging technology, processes, or level up new hires, • Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation, • Help with operations after go-live, ensuring SLAs are adhered to and met, • Work closely with business, Engineering, Infrastructure/DevOps, and Security teams on activities related to supporting the IAM service offerings, • Follow approved life cycle methodologies, • Create knowledge documentation for testing, troubleshooting, mitigation, and resolutionQualifications:, • U.S. Citizenship: Applicants must be United States citizens., • Bachelors or equivalent experience in Engineering or CIS/Cyber Security/IT field, • 4-5 years of customer-facing Technical Support (in FedRAMP environment preferred) OR 3-4 years of industry experience in the administration of Identity Management and Governance products in design, development, customization, configuration, and deployment, • 1-2 years as a technical lead and mentor or trainer, • Experience with ticketing tools such as Freshdesk, ServiceNow, JIRA, Remedy, etc, • Experience with log analysis using tools such as Observe, Splunk, Loggly, etc, • Understanding of SLAs and the importance of meeting SLAs, • Ability to provide 24/7 on-call support as an SME (on a rotational basis), • Experience with documentation of policies and procedures as well as KCS principles and/or KM discipline, • Ability to excel in a team-oriented, project-based work environment, • Strong critical thinking skills, and the ability to think on your feet, adapt and overcome, • Strong interpersonal and business communication skills, • Must be able to thrive in a fast-paced, high-energy environment, • Ability to dissect requirements into usable test cases and a test plan that covers new functionality, while keeping an eye on all other aspects that ensure full testing coverage, • Ability write and read complex MySQL/SQL queries that will be used to troubleshoot incidents, • Knowledge and experience in invoking REST/SOAP webservices using tools such as Postman, • Experience with cloud platforms (AWS, Azure) and use of Elasticsearch, • Experience in Unix Shell/Perl scripting, • Knowledge of Microservices (Kubernetes or Spring Cloud), • Knowledge of and experience with cloud monitoring (Datadog, Dynatrace, etc) or similarThe candidate must:, • Meet US persons on US soil requirements, • Undergo full background investigation/screening

Job DescriptionDirector, Digital Workplace Services (IT Support Desk) Full-Time | Hybrid | Atlanta, GA (East Cobb near The Battery) Overview: We're seeking a dynamic Director of Digital Workplace Services to lead the strategy, operations, and continuous improvement of our global end-user technology ecosystem. Reporting to the VP, IT Infrastructure & Operations, this role oversees all aspects of digital workplace operations - including the Global IT Service Desk and Computer Café, desktop support, IT asset management, and Microsoft 365/Active Directory platforms. This highly visible leadership position will shape the organization's digital workplace strategy, drive service excellence, and ensure a superior end-user experience across the enterprise. Key Responsibilities: * Strategy & Leadership * Develop and execute the strategic vision for global Digital Workplace Services, including the service desk, end-user computing, and Office 365 product strategy. * Lead and mentor a global IT operations team to ensure effective service delivery, collaboration, and continuous improvement. * Define goals, objectives, and budgets for Digital Workplace Services aligned with organizational priorities. * Operations Management * Oversee lifecycle management of IT software and hardware assets to ensure compliance, utilization, and alignment with digital workplace strategy. * Ensure IT service delivery is monitored effectively and continuously improved through proactive action planning and process optimization. * Serve as a point of escalation for complex end-user issues and drive timely resolution. * Partner with IT and business leaders to enhance operational quality, performance, and customer satisfaction. * Governance & Process Improvement * Lead service delivery governance and incident, problem, and change management processes (including participation on the Change Approval Board). * Identify efficiency opportunities and develop business cases for digital workplace technology investments. * Oversee audits and ensure all compliance requirements are met for Digital Workplace Services. * Track and report key service level metrics and performance analytics to measure and improve IT operations effectiveness. * Vendor & Stakeholder Management * Manage vendor and supplier relationships to ensure quality and cost-effective delivery of services. * Build and maintain strong relationships with business partners to