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Job DescriptionOUR MISSION The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students’ academic success. Our innovative model aligns an individualized excellent education with the necessary family supports to make sure each and every child can succeed. It’s our vision that each and every child will have an unimpeded path to unlocking their limitless potential. To learn more about BRICK, please visit BRICK currently has schools in two regions: Newark, New Jersey, and Buffalo, New York. Gateway Academy Charter School was formed this past summer by merging Achieve Community Charter School (K-8) and People's Preparatory Charter School (9-12), two schools that having been serving students and families in Newark for 13 years. As a full K-12 continuum, we start our college-focused academic programming in kindergarten and yield better results for Newark students for generations to come. We are so much more than a school; we are a full ecosystem of supports that spans from cradle to career. We provide our families with free wraparound services like prenatal care, career services, and housing support. Our high school alumni receive up to six years of post-graduate assistance. Gateway Academy attracts a diverse staff devoted to nurturing our students’ intellect and identities in order to prepare them to graduate from college and to chart their own course. To learn more about our Buffalo location, BRICK Buffalo, please visit BenefitsJoining the BRICK Education Network is a great opportunity to be part of an exciting entrepreneurial organization. BEN’s unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. Overview Role:The BRICK Education Network seeks to hire a part-time/hourly, results- driven Student Recruitment Specialist to join our Student Recruitment and Retention team. Reporting directly to the Director of Student Recruitment, our goal-oriented Recruitment Specialist will create and maintain positive working relationships with community leaders and organizations on behalf of our four BRICK Education Network schools. S/he is a self-starter committed to educational choice, education reform and knocking down barriers to students’ academic success. Essential Functions Responsibilities include, but are not limited to:· Assist Student Recruitment team with increasing the volume of quality, top-ranked student applications in the enrollment pipeline by 95% across all four BRICK schools.· Effectively engage prospective families, providing guidance and assistance from application to enrollment.· Develop and execute strategic community outreach plans and BRICK marketing, branding and recruitment strategy for designated campus.· Develop strong relationships with community partners to raise awareness of BRICK school and coordinate lit drops, information sessions and tablings at daycares, community centers, and other potential candidates.· Canvass, going door to door, interacting with community members, parents and families· Attend blitz days, community and church events, neighborhood outreach, and informational fairs to reach eligible families and promote BRICK schools.· Coordinate and facilitate open houses, and school tours for prospective families. Qualifications: · This position requires travel to school sites and various locations across Newark· A High School Diploma· 1-2 years canvassing and organizing experience, particularly in the field of education.· Can develop comprehensive outreach plans that carefully consider the needs of each community and fits into a larger Recruitment strategy.· Is a skilled relationship builder (a people person) that can identify community organizations and leaders to establish and nurture relationships to help build awareness of BRICK schools and build community partnerships.· Enjoys collaboration and will work with the Recruitment and Retention teams to schedule, host and facilitate events and identify further opportunities to reach prospective families.· Has a positive, can do attitude and will identify opportunities to gain deeper insight into creating more efficient and streamlined processes.· Ability to work some late nights and weekends.· An eagerness to set ambitious, challenging, and tangible goals, and a relentless drive to achieve them.· A capacity to remain calm and focused when faced with unexpected challenges.· Excellent interpersonal and communication skills, including strong public speaking skills. Salary, Goals and Employment Period · Part-time/Hourly (averaging between 5 and 20 hours a week)· $27/hour BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Housing Specialist will work closely with clients experiencing homelessness or housing instability, landlords, and service providers to identify housing opportunities, negotiate lease agreements, and provide ongoing support to promote long-term housing stability. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Rapid Rehousing / Homelessness Prevention / Shelter Exit Services • Conduct housing assessments and develop individualized housing plans with clients experiencing homelessness or imminent risk of homelessness., • Identify, inspect and secure appropriate housing units that meet clients’ needs and program guidelines., • Build and maintain relationships with landlords and property managers to expand housing opportunities., • Assist clients with rental applications, housing search, inspections, lease negotiations, and move-in coordination., • Provide housing stabilization support, including budgeting assistance, tenant education, and conflict resolution between clients and landlords., • Coordinate financial assistance for rent, security deposits, and utility arrears in alignment with program policy., • Coordinate with shelter staff and outreach teams to identify eligible participants and ensure smooth transitions to permanent housing., • Maintain accurate and timely documentation in client records and data systems (ex. HMIS, BIN, etc.), • Collaborate with refugee resettlement case managers to identify and secure stable housing for clients at risk of homelessness or unsafe housing conditions., • Assist in navigating local housing programs, including public housing or other subsidies, as appropriate., • Identify opportunities for clients to receive support in other housing or support programs within agency. QUALIFICATIONS Education and Experience: • Minimum of a Bachelor’s degree in a human services, public administration of other related field., • 1–2 years of experience in housing services, case management, homelessness prevention, or refugee resettlement., • Strong interpersonal, advocacy, and negotiation skills., • Ability to manage a caseload and work independently as well as collaboratively., • Knowledge of local housing market conditions and tenant-landlord laws., • Cross-cultural communication competence and sensitivity., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Judgment and Decision Making - Considers relative costs and benefits of potential actions to choose the most appropriate., • Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Will work in the office and in the community when necessary, • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment, • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary range of $22.00-$28.00 per hour, commensurate with experience and qualifications., • Benefits such as health, dental, and vision insurance, accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment., • The chance to make meaningful impact in a dynamic and forward-thinking organization.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $81,200 and $150,800 per year, • Territory Account Specialist: $114,100 and $211,900 per year, • Senior Territory Account Specialist: $132,300 and $245,700 per year, • Executive Territory Account Specialist: $145,600 and $270,400 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Family Support Specialist Position Summary: Family Support Specialists, with the knowledge of the building Principals, are responsible for working directly with students and families who are experiencing difficulties with behavior or other social-emotional issues. Family Support Specialists will also work to facilitate the implementation of Say Yes Buffalo and other partner initiatives and programs in the school in which they are assigned. The Family Support Specialist position complements existing BPS School Support Teams and will not reduce, interfere with, or perform services provided by any BPS employees. The function of the Family Support Specialist role is to provide services and supports to those students who have been referred by school personnel (e.g., Student Support Team members, school counselors, attendance teachers, social workers, and administrators) as requiring Positive Behavior Intervention Supports (PBIS) Tier 3 level interventions. Major Responsibilities/Tasks • Work directly with students linked with the Erie County Department of Social Services, as referred by BPS Student Support Teams, who need Positive Behavior Intervention Supports Tier 3 services. This work can include documentation of progress, outcomes, and service plans, home and family visits, with some non-traditional hours required., • Adhere to all Erie County Department of Social Services (ECDSS) laws and regulations regarding providing preventive services, including requirements regarding contacts and documentation., • Participate in on-site collaboration, facilitation, and enrollment of referred students and families with identified service providers, including satellite mental health clinics, in-school legal and health services, after-school providers, and other identified services., • Serve as liaison between service providers and school building staff and administration, including informing school staff regarding the Say Yes services and programs offered in the building and how to refer students and families., • Serve on relevant school management teams and support building specific initiatives and events as requested., • Generate appropriate referrals for referred students and families, including food pantries, shelters, and agencies that help with other needs such as clothing and housing., • Create and support a college-going culture in school buildings, including facilitating the Say Yes scholarship application process and creating awareness of the benefits of college and the steps necessary to apply and prepare for post-secondary education., • Participating in your employer’s community events, including college and community resource fairs and other outreach events, with some non-traditional hours required. Minimum Qualifications: • Bachelor’s degree in social work or related field, MSW preferred, • 3 years of experience in the Social Work field, • Valid NYS Driver’s License, • Believe and practice Say Yes Racial Equity Statement, “Equity will be achieved when we can all just wake up and live freely; be valued and respected; live free from structural impediments based off of perceived racial characteristics; and have fair representation and opportunity.”

Job DescriptionDescription: About PF&TCO: Preferred Floor & Tile CO. (PF&TCO) where we make flooring, stress-free and fun. We deliver world class service, exceptional support, and floors that make all residents feel right at home. Headquartered in Charlotte, North Carolina with nine regional offices across seven states. We are looking to continue to expand into more markets. Preferred Floor and Tile offers turn key flooring solutions, specializing in National and Regional Home Builders, Single Family Rental (SFR), and Multi-Family Property Management. A family-owned business, PF&TCO continues to understand the importance of building and maintaining quality relationships with their clients. We are seeking candidates who are dedicated, hard-working, self-motivated, resourceful, and dependable. We want to continue to offer unique flooring solutions to keep our customers saying “Wow, Preferred is amazing!” We offer competitive compensation with endless opportunities for growth within the company. Requirements: Position Summary The Sales & Lead Development Specialist is responsible for driving lead generation and customer engagement strategies within retail locations to support the company’s sales growth objectives. This role identifies and engages potential customers in-store, assesses customer needs, and exercises independent judgment in determining opportunities to schedule in-home consultations for flooring or tile installation services. The Sales & Lead Development Specialist plays a key role in influencing customer purchasing decisions and contributing to revenue generation by initiating conversations with customers already in the store, generating interest in our services, and coordinating in-home sales appointments. In addition to in-person interactions, the Sales & Lead Development Specialist manages follow-up communications, evaluates lead quality, and prioritizes outreach activities to maximize appointment conversion and sales pipeline development. This position is expected to independently manage daily lead generation activities and meet established performance targets that directly support business growth. Essential Duties and Responsibilities: • Develop and execute in-store customer engagement strategies designed to identify and convert potential customers into qualified leads for in-home consultations., • Evaluate customer needs and project scope to determine appropriate service recommendations and opportunities for installation services., • Creating a partnership with retail team to drive customer service., • Coordinate and schedule appointments with the customer for in-home estimates for installation services., • Attend in-home consultations and complete the measurement process and review the scope of work with the customer., • Educate customers on the company’s installation services, product offerings, pricing structures, and available solutions to support informed purchasing decisions., • Stay informed about flooring and tile options, installation processes, and promotions., • Build and maintain strong customer relationships to create a positive and professional experience that supports brand reputation and repeat business., • Maintain accurate records of customer interactions and appointments within the company’s CRM system., • Collaborate with leadership by providing insights on customer needs, lead trends, and opportunities for improved conversion., • Meet or exceed monthly targets for lead volume and appointment-to-sale conversion rates., • Flexibility to work weekends, evenings, and holidays as needed to meet customer and business demands., • Independently prioritize customer outreach, follow-up activities, and in-store engagement to maximize lead generation effectiveness. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Education and/or Experience – High school diploma or general education degree (GED) required. Two to three years of related lead generation, retail floor sales, or customer service preferred. A combination of education and experience will be considered., • Language Skills – Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write letters and prepare other documents as needed. Proofreads work., • Lead Engagement Skills – Comfortable initiating conversations with both warm and cold leads, maintaining professionalism and persistence in outreach., • Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure for basic algebraic and geometric calculations, • Excellent Communication Skills - Ability to clearly explain product value in person and over the phone, strong listening skills to understand customer needs, and clear and persuasive written communication. Be able to effectively communicate orally and in writing in English., • Marketing Automation and CRM Proficiency –Experience with marketing automation tools to manage and analyze lead data., • Computer Skills – Knowledge of computer workstations and peripheral equipment; knowledge of database, spreadsheet, email, and word processing software., • Team Collaboration – Ability to work effectively with cross-functional teams., • Vision – Ability to view documents, multiple screens, handwritten documents, and drive. To perform the job successfully, an individual should demonstrate the following competencies: • Communication – Speaks clearly and confidently in customer conversations; writes concise professional messages and follows up as needed., • Written Communication – Writes clearly; Able to read and interpret written information., • Sales Orientation – Comfortable engaging customers to generate interest and schedule appointments; motivated by meeting and exceeding lead targets., • Team Collaboration – Works well with store associates and sales team; shares information and supports team goals., • Diversity – Promotes a harassment-free environment., • Ethical Behavior – Acts with honesty and integrity; protects customer information and supports company policies., • Customer Focus – Demonstrates a genuine interest in helping customers, listens to their needs, and connects them with the right services., • Organizational Support – Supports the organization’s goals, values, and code of ethics., • Organization & Follow-up – Keeps track of appointments and tasks; follows up with leads and sales reps reliably., • Time Management – Ability to schedule and complete tasks to support the business function; Ensures that deadlines are met., • Professionalism – Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions., • Confidentiality and Integrity – Ability to handle sensitive information with professionalism and maintain a high level of integrity in managing confidential employee data., • Quality – Demonstrates accuracy and thoroughness; Monitors own work to ensure quality., • Quantity – Meets productivity standards; Completes work efficiently and on time., • Safety and Security – Observes safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly., • Dependable – Is consistently at work and on time, produces consistent work, and applies company policies and business strategies equally to each task and assignment.

Job DescriptionSalary: WHO WE ARE: At Firematic, weve spent over 50 years serving those who protect us all. As a family-owned business, we take pride in delivering not just equipmentbut reliability, trust, and unmatched support to fire departments across our region. Our customers depend on us when it matters mostand were looking for someone who shares that responsibility. THE ROLE: This is not your typical sales joband its not just a technician role either.As a Rescue Solutions Specialist, youll be the go-to expert for Fire Equipment and Hurst rescue tools in your territory. Youll work directly with fire departmentsmaintaining their equipment, training their teams, and helping them make informed purchasing decisions. Youll build relationships in the firehouse, on the training ground, and in the fieldearning trust through both technical expertise and real-world credibility. WHAT YOU'LL BE DOING: Service & Technical Support Perform annual service, testing, and repairs on hydraulic and battery-powered rescue tools Troubleshoot equipment issues on-site and provide timely solutions Ensure all tools meet safety and performance standards Maintain detailed service documentation and reports Training & Customer Partnership Conduct hands-on tool demonstrations and training drills Support departments with product knowledge, application, and best practices Act as a trusted resource to chiefs, officers, and purchasing decision-makers Sales & Territory Development Grow Hurst product sales within your assigned territory Identify opportunities through existing relationships and new outreach Manage the full sales cycle: demo evaluation quote close Partner with Firematics apparatus and equipment teams on bundled opportunities Represent Firematic at trade shows, department events, and industry functions WHAT WE'RE LOOKING FOR: Mechanical or technical background (equipment service, automotive, diesel, or similar) Strong interpersonal skills and ability to build trust with first responders Self-starter who thrives in a field-based, relationship-driven role Ability to communicate technical concepts in a clear, practical way Valid drivers license and willingness to travel locally PREFERRED EXPERIENCE: Firefighter, EMT, or experience working with fire departments Background in rescue tools, hydraulics, or emergency equipment Prior sales or customer-facing experience WHY FIREMATIC? Established, respected name in the fire service industry Strong existing customer relationships across Long Island and beyond Team-oriented, family-run culture with long-tenured employees Opportunity to make a direct impact on life-saving operations COMPENSATION & BENEFITS: Competitive base salary + commission/bonus opportunities Company vehicle or allowance Full benefits package Ongoing training and manufacturer support THE IMPACT: At Firematic, this role is bigger than sales or service. Youre helping ensure that when a crew arrives on scene, their tools perform without hesitation. Thats the standard. Thats the mission.

Job Description Spectrum Health & Human Services Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life. LOCATION: 1280 Main Street, Buffalo SUMMARY OF POSITION FUNCTION: • Knowledge and demonstration of agency core values in day-to-day activities, • Advocacy, • Outreach and Engagement, • Self Help Tools, • Peer Recovery Supports and Peer Counseling, • Transitional Supports, • Pre-Crisis and Crisis Support Services, • Engagement, Peer Bridge Services, and Services to Assist Individuals transitioning between service systems or between residential or Inpatient Settings to the Community, • Self-Advocacy, Self-Efficacy, and Empowerment, • Parent Skill Development and Training, Family/caregiver Psychoeducation, • Community Connections and Natural Supports, • Assist individuals with goals of Independent Living Skills, • Be a positive role model especially in sharing one’s own recovery from behavioral health issues, • Assist individuals in obtaining their goals as written in their Individualized Action Plans, • Ability to utilize electronic data systems (i.e. electronic records and computers), • Assist individuals in developing WRAP plan, • Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook,etc., • Ability to engage and connect with individuals who have a behavioral health disorder and or their families, • Motivational Interviewing, • Ability to develop a WRAP and or Wellness Management and Recovery, • NYCPS Certified Peer Specialist Credential or, • Preferred one (1) year work-related experience, • Must possess a valid Driver’s License and a vehicle with an acceptable driving record

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Health Home Outreach and Enrollment Specialist conducts outreach efforts to increase visibility and enrollment of prospective members into health home program at JFS. The Health Home Outreach and Enrollment Specialist works in the office and directly in the community to identify, educate, and enroll prospective clients. The Health Home Outreach and Enrollment Specialist also build relationships with referral sources, including the lead health homes, primary care providers, managed care organizations (MCOs), mental health providers, and other community service providers, to increase enrollment of clients. The Health Home Outreach and Enrollment Specialist locates, engages, and enrollment clients into the health homes programs at JFS. RESPONSIBILITIES AND DUTIES • Manage all incoming referrals for health home programs., • Maintain on-going communication with all referral sources about the status of client enrollments., • Travel into the community to conduct outreach activities, including conducting home visits with clients., • Determine client eligibility for health home programs based on DOH standards and Medicaid eligibility., • Utilize culturally sensitive and linguistically appropriate strategies to engage and enroll clients into health home programs., • Utilize client information to locate, engage, and enroll patients into the health home programs, including completion of the DOH 5055 and all other required intake documents., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Upload the DOH 5055 and all other enrollment documents into Netsmart., • Collaborate and case conference with care coordinators to ensure that clients make a smooth transition from outreach to active health home enrollment., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES to locate patient information and to document encounters., • Educate the community by relaying the purpose and services of health home programs to the client population and the impact the program and services would have., • Develop, distribute, and maintain community outreach tools and materials., • Coordinate, conduct, and facilitate attendance at appropriate tabling /community events., • Recruit and assist in retention efforts of health home members, including assisting with diligent search efforts as needed., • Build relationships with internal and external providers to increase referrals to the health home program at JFS, including primary care providers, managed care organizations (MCOs), mental health providers, and other community service providers., • Assist the Director of Care Coordination in the tracking of referral sources and other referral data., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience • Associate’s degree in health & human services preferred. Other relevant degree considered., • At least one year’s experience in direct human service, outreach, or sales., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Competitive salary of $22 to $25 per hour, commensurate with experience and qualification., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO), • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Early close on Fridays.

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $50,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Kaleida Health - - Responsibilities: Meet with families to explain the role of the Health Home and how it can assist the members and the families; Conduct intake interviews with members and families, including enrolling and/or referring members to other community services; Meet with families in the

Job Description What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and additional contribution given as match with employee participation Health Insurance with vision component copayment plan, or high deductible plan (FT status) HSA with high deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! Full-time, Monday-Friday 8am-4pm. The Clinical Outreach Specialist conducts outreach/educational activities to encourage advocacy and increase access to hospice and palliative care services in both community and clinical settings across the continuum of care. Essential Duties and Responsibilities for a Clinical Outreach Specialist: Provide education about HPCB mission, services/programs, and benefits in all community and clinical settings. Maintain current partnerships and develop new relationships within the clinical community and the community at large to provide education and assist with access to services. Identify needs of individuals and match them with the appropriate services offered through any of the various HPCB programs. Work at a strategic level to assess the overall need for supportive services and identification of services currently available through other programs or agencies. Identify trends in referral patterns of community physicians, agencies, and institutions and discuss with Director. Assist in the development of internal processes to identify and meet referral source needs while maintaining regulatory/corporate compliance integrity. Complete all necessary documentation, and follow-up as required by HPCB and as per partner need/request (example: lead reports, outreach logs, scheduling and other administrative work). Complete all necessary clinical notes within HCHB within a timely manner to reflect current patient status, for e.g call center notes, scheduling attempts, scheduled appointments, conversations held with specialist that have been reported to wither the Home Connections or Hospice Teams. Complete informationals and/or admissions upon request for Home Connections or Hospice if trained in Hospice admissions. Update and review partner/territory list tracker with Sharepoint to identify partner visit frequency and materials left. Ongoing maintenance of contacts/partner lists. Utilize critical thinking skills to facilitate a comprehensive nursing assessment and to initiate enrollment in appropriate services. Embrace new technologies and analytics to deliver tailored messaging and reports to partners as needed. Collaborate with HPCB staff to support overall agency goals and objectives. Travel to urban, suburban, and rural areas as needed. Ability to work a flexible schedule, including nights and weekends to assist with networking events, education, family meetings, health fairs and other activities as needed. Qualifications for a Clinical Outreach Specialist: Education/Certification Registered Nurse Valid Driver's License, free of serious violations, and vehicle required for use when on duty. Experience One (1) year of experience with health care or clinical marketing and sales preferred. Experience in non-profit workplace helpful Job Posted by ApplicantPro

Job Description Why Join Grace at Home? Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Overview The Care Experience Specialist is often the first trusted presence our Family Members meet. This role is about presence, empathy, and listening deeply. You’ll show up where people live and gather, build trust, and help remove barriers to care. As part of the team, you’ll help bridge the human and medical sides of care. You will listen, connect, and elevate stories that matter, helping Family Members feel supported on their journey. This role combines the community-rooted presence of outreach specialists with the wraparound support of care guides. Duties & Responsibilities • Engage Family Members where they live, worship, and gather (homes, porches, churches, senior centers, neighborhood stores)., • Conduct in-person and phone outreach with high-risk, rising-risk, or newly discharged Family Members., • Build trust through consistent presence and culturally aligned, empathetic communication., • Surface and help address barriers to care such as food insecurity, transportation, housing, directly or through referral., • Assist Family Members with paperwork for social services and basic support needs., • Support in-home technology setup (e.g., blood pressure cuff, stethoscope) to enable virtual visits and connect Family Members with the broader care team., • Provide warm handoffs and referrals to care team members and trusted partners and follow up to ensure needs are met., • Serve as a consistent point of contact, adjusting outreach frequency (including in-home visits) based on Family Member needs., • Collaborate with nurses, social workers, and other team members during case huddles and planning sessions., • Refer Family Members to the interdisciplinary care team for additional support with medical and behavioral support services and attend visits where appropriate to support building trust., • Document interactions, insights, and emerging needs in CINQIQ and track trust/engagement levels., • RepresentCINQCAREatcommunityeventsandmaintainalocalmapoftrustedpeople and places. Qualifications • Associate degree or a combination of education and experience required; B.S. or B.A. preferred., • 1–3 years of experience in community-based outreach, health education, or related work., • Valid driver's license and reliable transportation preferred (varies by region)., • Background check and training required prior to field deployment., • Bilingual or multilingual (e.g., Spanish, Haitian Creole, Russian) is a plus. The working environment and physical requirements of the job include: This position requires conducting field-based, door-to-door outreach in diverse community environments. Work will include attending community events and representing CINQCARE with professionalism and care. This role requires frequent travel within the community, including neighborhood canvassing and event participation, with work performed both indoors and outdoors in varying weather conditions. In this position, you must be able to carry outreach materials and manage field equipment as needed. The role involves frequent walking, standing, and entering homes or community spaces with discretion and respect. Flexibility in scheduling is essential, as evenings and weekends may be required to align with community needs. Regular use of email, mobile devices, and CRM or data capture tools will be necessary. Sitting or standing for extended periods is common, and travel may occur by car or public transportation. The ability to lift up to 25–30 lbs. occasionally may be required. Strong communication skills are essential for interacting with community members, colleagues, and partners in person and over devices, sometimes with individuals who may be upset or agitated. Good reasoning ability and cultural awareness are important for navigating diverse neighborhoods, interpreting community needs, and applying reports or data to guide outreach efforts. Equal Opportunity & Reasonable Accommodation Statement Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. Our Benefits Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program., • Mileage Reimbursement: Get reimbursed for work-related travel expenses.

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