51 Best packaging operator Jobs in New York, New York (December 2025)

Osakana East Village

Osakana is a specialty Japanese fish market and to-go sushi shop located in the heart of the East Village. We are dedicated to offering high-quality seafood and thoughtfully prepared sushi, while delivering warm, reliable service to our community. We are seeking motivated, detail-oriented team members who take pride in their work and enjoy a fast-paced, collaborative environment. Responsibilities • Assist with basic fish handling, including trimming, portioning, and packaging, • Support the preparation and assembly of to-go sushi items (rolls, donburi, sashimi packs, etc.), • Maintain high standards of cleanliness and sanitation in all work areas, • Provide friendly and professional customer service at the counter, • Operate the register accurately and efficiently, • Restock display cases and assist with inventory and product rotation, • Receive and inspect deliveries to ensure quality and accuracy, • Follow store procedures, food safety protocols, and daily operational checklists, • Collaborate with team members to ensure smooth and efficient workflow Qualifications Required • Strong attention to detail and ability to follow instructions, • Reliability, punctuality, and professionalism, • Ability to work in a fast-paced environment while maintaining accuracy, • High standard of hygiene and food safety awareness, • Positive attitude and willingness to learn Preferred • Experience in seafood handling, fish markets, or food service, • Basic knife skills or kitchen prep experience Customer service or retail experience • English and/or Japanese communication ability, • Interest in Japanese cuisine or seafood

Immediate start!

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Indoor Treez: NYS Licensed Dispensary

Cannabis Dispensary Sales Lead

The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

Job description: Panther Healthcare USA Position: Marketing Coordinator Location: New York, NY Pay: $50,000 - $60.000 per year Looking for a springboard into medical sales and marketing? Panther Healthcare USA is currently hiring an Associate Sales Representative to establish and grow their surgical stapling portfolio in the veterinary space. Panther Healthcare is the 3rd largest global manufacturer of open and endoscopic staplers. We currently operate in 80 countries around the world, with our US offices located in New York, NY. Core Job Responsibilities and Requirements: Complete 2–3-week sales training program and then begin calling on Veterinary clinics and hospitals. Key Responsibilities • Assist in developing and executing healthcare marketing campaigns., • Coordinate marketing materials (brochures, presentations, product sheets, email campaigns)., • Manage social media platforms and content posting schedules., • Conduct market research and competitor analysis., • Support trade shows, conferences, and healthcare events., • Assist with website updates and digital marketing content., • Work closely with the sales team to generate leads and support promotional activities., • Communicate with hospitals, clinics, and distributors when required., • Prepare reports on marketing metrics and campaign performance. Panther Healthcare USA offers a business casual, entrepreneurial work environment with robust growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision insurance; 401(k). • The salary for this position is $50,000 annually. This role is bonus and/or incentive eligible and it includes a company vehicle., • Our benefit package includes health insurance and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. COVID-19 Vaccination Please be aware that Panther Healthcare requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Panther Healthcare is an equal opportunity employer and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. Education • Bachelor's degree. Relevant Work Experience • Bachelor’s degree in Marketing, Communications, Healthcare Management, or related field., • Strong organizational and communication skills., • Basic knowledge of digital marketing tools (Canva, Mailchimp, Google Ads, CRM systems)., • Proficiency in Microsoft Office (PowerPoint, Excel, Word)., • Ability to multitask and work in a fast-paced environment. Additional Willing to travel at least/up to 75% of the time for business purposes (within state and out of state). Job Type: Full-time Benefits: 401(k) Dental insurance Disability insurance Health insurance Paid time off Relocation assistance Vision insurance

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Cannoli Plus

Food Preparation Assistant (pastry filler)

17 days ago

$16.5–$18.5 hourly

Full-time

Bensonhurst, Brooklyn

A Bakery Food Production Worker assists in the preparation, baking, packaging, and presentation of bakery products. This role ensures that all goods are produced efficiently, safely, and in accordance with quality standards and food safety regulations. Key Responsibilities: Production & Baking • Prepare doughs, batters, fillings, and toppings according to recipes and production schedules, • Operate mixers, ovens, proofers, dividers, and other bakery machinery, • Portion, shape, and bake bread, pastries, and other baked goods, • Monitor baking times, oven temperatures, and product consistency, • Follow all food safety guidelines, including HACCP, GMPs, and allergen protocols, • Maintain cleanliness of workstations, tools, and machinery, • Properly store raw materials and finished products to prevent contamination, • Package baked goods according to company standards and customer requirements, • Apply labels accurately, including ingredients, use-by dates, and batch codes, • Assist with inventory control and restocking of ingredients, • Report equipment malfunctions and assist with routine cleaning/maintenance, • Work collaboratively with bakers, supervisors, and quality assurance staff, • Follow daily production instructions and meet deadlines, • Prior food production or bakery experience preferred (but not always required), • Ability to work in a fast-paced environment and follow instructions, • Basic math skills for measuring ingredients and adjusting recipes, • Ability to lift 25–50 lbs and stand for long periods, • Attention to detail, • Time management, • Teamwork and communication, • Consistency and reliability, • Strong work ethic and safety mindset

Immediate start!

No experience

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Brooklyn Community Services

Custodian - 3rd Ave Women's Shelter

26 days ago

$16.5 hourly

Full-time

Sunset Park, Brooklyn

Position: Custodian Program/Department: Young Women’s Shelter Reports to: Program/Site Director, Facilities Coordinator or Director of Facilities Work Location: 968 3rd Ave., Brooklyn NY, 11232 tatus/Hours: Full time - Hours - 8:00 am-4:00pm with ability to some evenings and weekends depending on program needs Salary Range: $16.50 per hour - $16.50 per hour FLSA Status: Non-Exempt Position Summary The custodial worker is responsible for maintaining the interior and exterior of the building, ensuring a safe, clean and pleasant environment for all staff, residents and visitors. Responsibilities: Provide daily cleaning of the facility and facility grounds, including snow and ice removal. Maintain the exterior of the building free from graffiti and other conditions that are unsightly. Perform routine maintenance inspections. Conduct routine inspections and perform seasonal cleaning and repairs of A/C and heating units. Strip and wax floors. Clean and replace light bulbs, clean light fixtures. Remove debris/leaves from the roof to unclog drains and prevent building leaks. Clean all bathrooms including fixtures, urinals, toilets, wash halls and tiles. Remove, Recycle, garbage and trash. Keep inventory of distributed sanitary supplies as needed. Unpack and stock supplies. Inform Supervisor of needed sanitary and cleaning supplies. Repair equipment and furniture as needed. Assemble furniture, equipment and other miscellaneous items. Assist with deliveries, pick-ups and drop-offs as needed. Perform maintenance and minor repairs (replacing broken switches, fixing door handles, minor leaks etc.) Report major damages and oversee repairs Secure facilities after operating hours by locking doors, closing windows and setting up the alarm Perform other related duties as directed by a program/site director, facilities coordinator, Director of Facilities, or maintenance supervisor. Qualifications/Skills: High school diploma or GED preferred Ability to interact with the client population. Ability to effectively work in a team environment. MUST be able to regularly lift up to 50 pounds. MUST be able to ascend/descend up to 8 flights of stairs. MUST be able to work with hazardous substances with proper PPE (personal protective equipment). DRIVERS LICENSE with a clean driving record A PLUS! OMH Fingerprinting and criminal background check required. Commitment to BCS’s mission, vision, and values Any previous maintenance experience preferred BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities Benefits This position is eligible to participate in BCS's generous paid time off and benefits package including health insurance, dental, vision, tax free flexible spending accounts, 403(b), and eligibility for the public service loan forgiveness program

No experience

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MMS Distribution LLC

Administrative Assistant

MMS Distribution is a fast-growing leader in the distribution of alternative products to convenience stores and tobacconists nationwide. We pride ourselves on innovation, service, and aggressive growth in a rapidly evolving retail market. Position Overview We are seeking a detail-oriented, highly organized Administrative Assistant to join our team. This role is critical in supporting our sales force and ensuring smooth daily operations. The ideal candidate will thrive in a fast-paced environment, handle multiple responsibilities with ease, and play a key part in the continued success of our sales team. Key Responsibilities • Manage accounts receivable, including invoicing customers and tracking payments., • Coordinate travel arrangements for the sales force, including flights, hotels, and itineraries., • Provide administrative support to the sales team for day-to-day activities., • Assist with preparing sales reports, presentations, and customer documentation., • Maintain organized records of invoices, expenses, and travel logistics., • Serve as a communication point between sales staff, management, and customers. Qualifications • Previous administrative or accounts receivable experience preferred., • Strong organizational and multitasking skills., • Proficiency in Microsoft Office (Excel, Word, Outlook) and basic accounting software., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Detail-oriented with a strong sense of accountability. What We Offer • Competitive salary and benefits package., • Opportunity to grow within a rapidly expanding company., • Dynamic, team-oriented work environment., • A chance to directly contribute to the growth and success of MMS Distribution

Heavenly Tea Leaves is looking for a reliable, detail-oriented individual to join our small but mighty production team in Great Neck, New York. We’re a family-run organic tea company passionate about crafting high-quality blends that promote wellness and sustainability. This role is ideal for someone who enjoys hands-on work, being part of a tight-knit team, and growing with a fast-moving small business. About the Role This position begins as part-time, with the opportunity to expand into a full-time role based on performance and interest. As part of our production team, you’ll help bring our teas to life—from packing and labeling to preparing orders for shipment. Responsibilities • Measure, fill, and package teas according to company standards, • Prepare and fulfill customer and wholesale orders accurately and efficiently, • Label, seal, and organize finished products for inventory and shipment, • Maintain a clean, organized, and safe production workspace, • Assist with receiving shipments and restocking materials, • Support general production and facility tasks as needed Qualifications • Strong attention to detail and quality, • Ability to work efficiently in a small team setting, • Comfortable with repetitive manual tasks and standing for extended periods, • Dependable, punctual, and organized, • Prior experience in a production, packaging, or warehouse setting is a plus (but not required) Schedule & Compensation • Part-time to start (approximately 16 hours per week), • Potential to grow into a full-time position, • Competitive hourly pay based on experience If you’re passionate about wellness, sustainability, and working with your hands, we’d love to hear from you. To apply: Please share your resume and a brief note about why you’d be a good fit

No experience

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Diamond Elite Merchant Solutions

Full Time Sales Specialist

Are you an experienced sales professional who has sold for Heartland POS, Spot On, Clover, or Toast? We are looking for a motivated sales team member to join our fast-growing business and contribute to our success. As an Outside Sales Specialist, you will represent our brand and drive sales growth. Responsibilities: • Build and maintain strong customer relationships., • Manage existing accounts independently while actively prospecting for new business opportunities., • Deliver excellent presentations, negotiations, and communication skills, both verbally and in writing., • Utilize computer systems effectively, such as HubSpot., • Collaborate with the Operations team to ensure smooth handover of closed deals., • Undertake any additional tasks or responsibilities as assigned. Skills Required: • Entrepreneurial spirit with a self-motivated attitude to achieve and grow territory and results., • Personable and engaging communicator capable of connecting with a diverse range of customers. Qualifications: • Proven sales experience with a minimum of 3-5 years in outside sales within the industry., • Familiarity with merchant services and POS technology is essential., • Must be at least 18 years of age. Benefits: • Competitive Base + Commission Package., • Comprehensive Medical, Dental, and Vision plans for full-time employees., • 401(k) with matching contributions., • Paid Time Off (PTO) for all positions. Compensation: • Base salary starting at $50,000+ with a commission package.

No experience

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The Rare Company

Senior Collectibles Specialist

Collectibles Expert (Magic: The Gathering | Pokémon | Sports Cards | Comics) Location: New York City - The Greatest City in the World About The Rare Company The Rare Company is a fast-growing collectibles business specializing in Magic: The Gathering, Pokémon, sports cards, and other pop culture items. We’re seeking a driven and entrepreneurial-minded Collectibles Expert who wants to be part of building something special. This is a hands-on role for someone who’s excited to work hard, think big, and grow alongside the company. If you have a deep understanding of collectibles, strong attention to detail, and a self-starter attitude, this could be a great fit for you. What You’ll Do Purchase Inventory: Earn commission on your buys and become an expert in new product categories. Own Order Fulfillment: You’ll manage and fulfill customer orders with precision and care, ensuring fast and accurate shipping. Deliver Top-Tier Customer Service: Handle inquiries, process returns, and ensure a smooth experience for every customer. Shape Pricing Strategies: Work with leadership to develop pricing strategies for Magic: The Gathering, Pokémon, comics, sports cards, and other collectible categories. Manage Inventory & Purchasing: Help source high-demand products, maintain vendor relationships, and optimize stock levels. Drive Business Operations: Track sales, optimize daily processes, and contribute ideas to fuel company growth. Who We’re Looking For Deep Collectibles Knowledge: You know Magic: The Gathering, Pokémon, sports cards, comics or similar collectibles inside and out. Extreme Attention to Detail: Whether it’s processing orders, pricing items, or packaging shipments, you double-check everything. Customer-Focused & Professional: You take pride in providing excellent service and clear communication. Analytical & Business-Savvy: You’re comfortable tracking market trends, adjusting pricing, and streamlining operations. Hustle Mentality: You’re proactive, adaptable, and take ownership of your work. No one has to remind you to get things done. Why Join The Rare Company? ✔ Be Part of Something Growing: This isn’t just a job—it’s an opportunity to be an integral part of a company with big ambitions. ✔ Career Growth Potential: We reward performance, and as the company grows, so do leadership opportunities. ✔ Entrepreneurial Culture: If you thrive in a fast-paced, high-energy environment and want a role with real impact, you’ll fit right in. ✔ Passionate, Fun Team: Work with like-minded individuals who love collectibles as much as you do. If you’re ready to bring your expertise and energy to a company that values hard work and long-term commitment, we’d love to hear from you. Job Type: Full-time Benefits: Employee discount Flexible schedule Application Question(s): Provide a detailed description of your experience in the collectibles business. Experience: Collectibles: 5 years (Required) Ability to Commute: Astoria, NY 11103 (Required) Ability to Relocate: Astoria, NY 11103: Relocate before starting work (Required) Work Location: In person

Immediate start!

No experience

Easy apply

beem® Light Sauna Fanwood

Wellness Studio Sales Manager

POSITION: The Sales Manager is responsible for overseeing the designated studio(s) to ensure the studio is set-up for sales and marketing success. He/she will also ensure that the studio is well-maintained and that customer service standards are upheld to beem® standards. He/she will oversee all aspects of studio functionality including the above, as well as Operations, and the direct supervision of Wellness Sales Associates. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales, goals, and service. JOB REQUIREMENTS: • 2+ years of sales and/or fitness/health/wellness sales experience, • Proven experience in initiating, nurturing, establishing strong B2B partnerships, • Proven experience in generating new leads, • Prove experience in following up on leads and converting into new sales, • Confident in generating personal sales, as well as training Wellness Sales Associates in sales, • Ability to manage and drive all revenue streams: memberships, packages, and retail, • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email, • Strong customer service skills, • Experience supervising people successfully, • Ability to excel in a fast changing, diverse environment, • Ability to assess KPI’s, and recognize areas of improvement and make changes using good judgement, • Solid writing and grammar skills, • Highly organized, proficient in data management, ability to prioritize and meet deadlines, • Professional, punctual, reliable and neat, • Strong attention to detail and accuracy, • Trustworthy and ability to handle confidential information, • Ability to work harmoniously with co-workers, clients and the general public, • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices, • Proficient with computers and Studio software DUTIES • Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty, • Lead Generation including, but not limited to: B2B networking and partnerships, organic grassroots marketing set-up, organic lead generation from everyday interaction, • Membership Sales including but not limited to: in-person, over the phone, online, • Retention: implementing proven process to encourage usage and retain members for as long as possible, • Manage and grow all revenue streams including Memberships and Retail, • Recruit, hire, train, supervise, coach, mentor all studio staff, • Management of digital communications including but not limited to: social media, email campaigns, text campaigns, etc., • Manage maintenance issues, inventory and cleaning, • Manage studio budget, spending, and reporting, • Participate in studio, regional and company-wide meetings and trainings as needed, • Work closely with Studio Owner and beem® Corporate Sales team to ensure health and profitability of the studio PHYSICAL REQUIREMENTS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods., • May be required to sit or stand for up to four+ hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds., • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus, • Must be able to effectively hear in person and via telephone

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J & A, INC.

Technical Support Specialist

We are seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing technical assistance and support to our customers. This position offers the opportunity to work in a dynamic and fast-paced environment where your problem-solving skills will be put to the test. Responsibilities: Respond to customer inquiries and provide technical support via phone, email, or chat Troubleshoot technical issues and provide timely solutions Document and track customer issues to ensure timely resolution Collaborate with internal teams to escalate complex technical problems Assist in the testing and implementation of software updates Requirements: Bachelor's degree in Computer Science or related field Proven experience in technical support or help desk roles Strong knowledge of operating systems, networking, and hardware Excellent communication and problem-solving skills Ability to work independently and as part of a team Benefits: Competitive salary and benefits package Opportunity for professional growth and development Collaborative and inclusive work environment Flexible work schedule

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Howard Beach Deli / DBA My HB Deli Inc

Job Title: Deli Man / Deli Clerk Location: [Insert Location] Job Type: Full-Time / Part-Time Job Summary: We are looking for a hardworking and reliable Deli Man to join our team. The ideal candidate will be responsible for preparing, slicing, and serving deli products such as meats, cheeses, sandwiches, and salads while maintaining the highest standards of cleanliness, quality, and customer service. Key Responsibilities: • Greet and assist customers in a friendly and professional manner., • Slice, weigh, package, and label meats, cheeses, and other deli products accurately., • Prepare sandwiches, salads, and other deli menu items according to company standards., • Maintain proper food storage, rotation, and sanitation procedures., • Operate deli equipment such as slicers, ovens, fryers, and grills safely., • Keep the deli counter, workstations, and display cases clean, organized, and fully stocked., • Monitor product freshness and quality, discarding outdated or spoiled items., • Follow all food safety and hygiene regulations., • Assist with inventory control and restocking supplies as needed. Qualifications: • Previous experience in a deli, food service, or kitchen environment preferred., • Knowledge of deli meats, cheeses, and food preparation techniques., • Strong attention to detail and commitment to food safety., • Excellent customer service and communication skills., • Ability to work in a fast-paced environment and stand for long periods., • Willingness to work flexible hours, including weekends and holidays.

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Buffalo Wild Wings

Assistant General Manager (AGM)

2 months ago

$65000–$79000 yearly

Full-time

Spring Creek, Brooklyn

Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

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