Prison Linkage Program: Intake & Assessment Specialist
2 months ago
Philadelphia
Job DescriptionAbout Us Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being. Job Summary The Intake and Assessment Specialist provides comprehensive intake and assessment case management services to individuals who are currently incarcerated, ensuring timely identification and response to their needs. Offers expert consultation to staff on prison-related issues and acts as a primary liaison with Prison Health Services, YesCare, the Defenders Association, court officers, and probation and parole offices to promote coordinated care and clear, effective communication. Essential Functions • Receive and process referrals from multiple sources for services to incarcerated individuals., • Conduct in-person needs assessments to identify client priorities and service requirements., • Develop and document individualized service care plans in collaboration with each client., • Maintain accurate, timely, and complete activity logs and case records., • Collect updated medical and demographic information and obtain informed consent from each client., • Manage a reduced caseload, providing targeted case management and advocacy for HIV-positive individuals who are incarcerated or recently released. Responsibilities include visiting clients in prison, at home, in the hospital, and during office appointments to ensure continuity of care and support., • Maintain up-to-date knowledge of resources, benefits, and entitlements to effectively advocate for clients and facilitate appropriate referrals., • Facilitate client access to medical care, social services, and other provider systems by offering information, referrals, and arranging necessary services. Conduct monthly follow-ups to monitor support systems and reassess client needs as appropriate., • Collaborate with care providers to coordinate hospital discharge planning and address home care requirements, ensuring smooth transitions and continuity of care., • Deliver specialized case management and advocacy for individuals living with symptomatic HIV who are transitioning back into the community following incarceration., • Assess client needs and facilitate admission to substance abuse and/or mental health treatment programs when appropriate., • Collaborate with Action Wellness team members—including direct service staff, housing specialists, volunteers, and others—to coordinate comprehensive client support., • Research and maintain connections with agencies and organizations that provide services to incarcerated and recently released individuals, ensuring clients have access to appropriate resources., • Complete all required paperwork, documentation, and referrals within the time frames specified in the Direct Services Policy and Procedure Manual., • Record all client contacts for assigned cases in accordance with established documentation timelines., • Finalize intake records and information/referral inquiries within 24–48 hours of receipt., • Attend weekly one-on-one supervisory meetings to review cases, progress, and professional development goals., • Participate in monthly team supervision sessions to share insights and strengthen collaborative practices., • Participate in Action Wellness staff meetings and scheduled in-service training sessions., • Engage in required on-site and off-site trainings and staff development activities to enhance skills and maintain best practices. Education and Experience • Bachelor’s degree in Social Work, Human Services, Psychology, or a related field is required., • Minimum of two (2) years of experience in case management, social services, or a related field, preferably working with individuals impacted by HIV/AIDS, incarceration, substance use, or mental health challenges., • Familiarity with correctional environments and reentry services strongly preferred., • Bilingual in Spanish and English, with experience in correctional settings preferred; demonstrated ability to work effectively with diverse populations. EEO, ADA Statement, and Salary Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Work Location, Hybrid Information, and Salary Based out of our Kensington office, Hybrid remote after 90 days Full-time, Non-exempt. Annual pay range: $44,000-49,000 No phone calls please.