Drain Technician
il y a 10 jours
Fort Collins
Job Description About the Role: As a Drain Technician - Service, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties. Your in-depth knowledge of drainage systems, problem-solving abilities, and commitment to exceptional customer service will play a crucial role in resolving issues and ensuring customer satisfaction. Why You’ll Want to Work Here: • Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics, • Meritocracy! - performance pay directly tied to your results, not your tenure, • Benefits you will use – full medical, dental, and vision packages with better rates than industry standards, • Secure your financial future – 401(k) with company match, • Determine materials needed for each new project and estimate time and costs., • Install, assemble, maintain, and repair pipes and plumbing fixtures., • Affix clamps, screws, brazing, soldering, welds, etc., to pipes and tubes., • Measure and modify pipes accordingly by cutting, threading, or bending pipes by using specialized tools., • Diagnose plumbing problems and work to resolve any issues., • Repair or replace damaged parts., • Repair water line leaks., • Confirm pipe system is air/watertight by performing pressure tests., • Keep detailed noted and create work reports documenting projects., • Test plumbing and other installed fixtures to ensure proper functioning., • Follow state laws and regulations and adhere to local building codes., • Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration., • Facilitate order for all parts required for appointments and ensure preparedness for the day of install., • High school diploma or equivalent; completion of a plumbing apprenticeship program is preferred., • Journeyman or Master Plumber license/certification is a plus., • Proven experience as a Drain & Sewer Technician, with a strong understanding of residential drain and sewer systems., • Proficiency in using drain cleaning equipment, video inspection tools, and plumbing tools., • Knowledge of different pipe materials, fittings, and fixtures commonly used in residential drainage systems., • Strong problem-solving skills with the ability to diagnose and resolve complex drainage issues., • Excellent communication and interpersonal skills, with the ability to explain technical concepts to customers in a clear and friendly manner., • Exceptional customer service skills, with a commitment to exceeding customer expectations., • Strong attention to detail and the ability to work independently or as part of a team., • Valid driver's license and clean driving record., • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships., • Exceptional problem-solving and conflict resolution abilities to improve things both big and small., • Highly organized, ability to act quickly while still having attention to detail.