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Job DescriptionDescription: Regional Service Manager - Dallas & Fort Worth Portfolio Hilltop Residential is seeking a Regional Service Manager to provide hands-on leadership and strategic oversight for maintenance operations across a portfolio of multifamily properties. This role serves as a servant leader and mentor, actively supporting on-site teams, ensuring service excellence, and upholding safety, compliance, and Hilltop standards. The ideal candidate will be a collaborative problem-solver who thrives in a fast-paced environment and is passionate about developing others. At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it! Hilltop Residential Offers Great Benefits! • Competitive Pay • 401k with Company Match • Comprehensive Medical, Dental and Vision Plans • Paid Life Insurance • Employee Referral Program • Short and Long Term Disability • Paid Time Off • Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth Essential Responsibilities • Provide regional maintenance support across assigned properties, including service requests, preventive maintenance, capital projects, and vacancy coverage., • Serve as a hands-on field leader, stepping in during high-demand periods or to backfill critical vacancies to ensure operational continuity., • Mentor, train, and onboard service team members, including new Service Managers, focusing on company systems, technical skills (HVAC, pool systems, renovations), safety practices, and service standards., • Conduct regular site visits and inspections to uphold maintenance quality, safety compliance, curb appeal, and adherence to Hilltop’s 48-Hour Work Order Guarantee., • Lead quality control for vacant unit turns using the Make Ready Checklist; oversee quarterly audits, pool and Freon logs, and preventive maintenance reviews., • Monitor property inventory, purchasing practices, and vendor use to ensure efficiency and budget compliance., • Collaborate with Community Directors to resolve maintenance concerns, optimize processes, and drive resident satisfaction., • Support special projects and renovations, providing technical guidance and on-site training for tasks like granite installs, bar modifications, and electrical updates., • Coordinate due diligence inspections for acquisitions, assess property condition, and contribute to post-takeover improvement planning., • Assist with recruiting and evaluating candidates for service roles; provide coaching, performance feedback, and staffing recommendations.Requirements: · 3+ years of multifamily maintenance experience, with at least 1-year in a supervisory or floating/regional support role. · Proven ability to lead with a servant leadership approach and mentor diverse teams. · Strong organizational and time management skills; capable of prioritizing multiple tasks across various properties. · Working knowledge of HVAC, plumbing, electrical, appliances, carpentry, and general maintenance practices. · Familiarity with property management software and digital service ticket systems. · EPA/HVAC certification required. · Must have a valid driver’s license and reliable transportation; travel between properties is required. · Must be able to work a flexible schedule, including weekends and participate in the on-call rotation. Bilingual in English and Spanish is strongly preferred. This role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification. Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.

Job Description Are you a talented leader with a caring heart? Are you looking for a career that is FUN, FULFILLING and REWARDING? If you have managerial experience, love kids and love the water, join Emler Swim School’s management team at our award-winning swim schools. We are seeking a General Manager who will enjoy FULL and ACTIVE days, spent working both in and out of the pool, constantly interacting with children, families, and coworkers. Aquatic experience isn't necessary since we provide comprehensive training. This is an opportunity to love your job where you will be creating exceptional experiences for kids, customers and employees. Emler Swim School’s investment in your career growth includes active participation in a formal professional development program. During your first year of employment, you will attend weekly meetings with key business leaders at your location centered around employee management and development, business growth and more! Emler Swim School is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)! Is this you? • You thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers., • You have a passion for inspiring and developing strong teams., • You enjoy fast-track industry training to hone your skills for executing and managing school activities and responsibilities., • You're a creative team player who likes to work hard and have fun., • Hiring, coaching, leading and inspiring a team - both in aquatics and customer service., • Drive exceptional customer experiences and satisfaction! Lead by example, working front-line shifts and through team enhancement and development., • Calmly, positively and proactively respond to challenges., • Maintain a clean and safe facility., • Master Emler Swim School’s teaching curriculum and customer service practices., • Create a caring, fun, friendly and effective work environment!, • Create and manage schedules and lead regular team meetings, • Manage employee engagement and retention., • Develop your operations team to be industry leaders., • Directly manage key performance indicators to ensure the location is operating efficiently and effectively., • Undergraduate College degree (5 years of relevant leadership/work experience may be considered), • 2-3 years of management experience (supervising a department/division/site/team), • Proven success in leading, motivating, and empowering a team, • A genuine love for teaching children, • Ability to recognize problems and resolve them on the spot, • Excellent customer service skills - it must be natural for you to want to say "yes!", • Full salary range: $53,750-$71,600 per year, • Incentivized bonus plan, • Participation in an Employee Equity Plan, • Health, dental, vision and life insurance plan options, • Short term and long term disability insurance, • Voluntary Aflac supplemental insurance plans at discounted rates, • 401k with employer matching, • Paid Time Off, • Discounted rates on pet insurance, • Discounts on products and services through LifeMart, • Development, training and company-sponsored events Emler Swim School participates in E-Verify. We will provide the federal government with Form I-9 information to confirm all hires are authorized to work in the U.S. Powered by JazzHR ysUATHmEYd