Inbound Administrator-FDA
1 day ago
El Segundo
COMPANY OVERVIEW Chicken of the Sea Frozen Foods (COSFF) is a leading importer and marketer of frozen and refrigerated seafood in North America. Founded in 2006 to build on the heritage of the iconic Chicken of the Sea brand, COSFF has grown into one of the top U.S. shrimp importers with a strong presence in crab meat, tuna, and value-added seafood products across all trade channels. A wholly owned subsidiary of Thai Union – one of the world’s largest seafood companies and a global sustainability leader ranked #1 in the Food Products Industry on the 2024 Dow Jones Sustainability Indices (DJSI) – COSFF is guided by Thai Union’s SeaChange® strategy and its vision of “Healthy Living, Healthy Oceans.” Headquartered in El Segundo, CA, COSFF blends a dynamic, entrepreneurial culture with a deep commitment to sustainability and innovation. Our six core values of Collaboration, Responsibility, Innovation, Respect, Humility, and Passion define who we are and how we lead the industry forward. Role Objectives: Responsible for coordinating, monitoring, and ensuring the compliant and timely movement of inbound frozen seafood shipments from various global origins to U.S. warehouses. Oversee FDA-related logistical activities, documentation accuracy, and cross-functional communication to minimize delays and ensure regulatory compliance. This role requires proactive information monitoring, issue management, strong attention to detail, and the ability to operate independently while supporting multiple stakeholders within the supply-chain. The salary range for this role is $25-$26/hr. (DOE) Essential Duties & Responsibilities 1. Inbound Shipment Management • Coordinate and track international shipments from origin through warehouse delivery., • Manage ISF filings, PO tracking, document review, last free day monitoring, warehouse manifests, and goods receipt activities., • Monitor shipment milestones including ETA, port arrival, customs clearance, warehouse receipt, and delivery status., • Maintain accurate shipment data within SAP/ERP systems to support inventory planning and supply chain visibility., • Collaborate with steamship lines, carriers, customs brokers, and logistics providers to ensure efficient cargo movement. 1. FDA & Regulatory Coordination • Monitor FDA examinations, holds, import alerts, and other regulatory activities affecting inbound shipments., • Communicate FDA hold reports and regulatory updates to internal stakeholders., • Partner with Quality Assurance, customs brokers, and warehouse teams to manage detained, restricted, or non-compliant inventory., • Coordinate and track resolution of FDA-rejected, delayed, or detained shipments through completion. 1. Documentation & Compliance • Review and validate commercial invoices, packing lists, Certificates of Analysis (COAs), and regulatory documentation., • Ensure all import documentation is accurate, complete, and compliant before ERP/SAP processing., • Maintain organized records of customs entries, FDA filings, and shipment documentation., • Support compliance with U.S. Customs regulations, FDA requirements, and company policies. 1. Warehouse Coordination • Provide operational instructions to warehouses regarding inbound shipments and FDA-held inventory., • Coordinate product release activities in partnership with Quality Assurance teams., • Respond to warehouse inquiries related to shipment manifests, inventory transfers, and product status., • Ensure timely communication regarding inbound inventory availability and regulatory restrictions. 1. Financial & Invoice Support • Support Accounts Payable and Finance teams with documentation required for invoice processing and reconciliation., • Review customs broker, steamship line, carrier, and freight invoices for accuracy., • Follow up with suppliers and logistics partners to obtain missing or corrected documentation required for customs and FDA clearance., • Assist with freight and logistics cost tracking and reporting. 1. Cross-Functional Collaboration • Partner closely with Purchasing, Quality Assurance, Commercial, Warehouse, and Logistics teams., • Coordinate with suppliers, customs brokers, freight forwarders, and transportation providers to resolve shipment issues., • Ensure alignment across departments regarding shipment priorities, inventory status, and regulatory concerns., • Provide timely updates on critical supply chain activities and exceptions. 1. Reporting & Analysis • Prepare and distribute FDA hold reports, shipment status updates, inventory movement reports, and related metrics., • Track container status, regulatory risks, and supply chain performance indicators., • Analyze trends, identify risks, and escalate concerns to management with recommended solutions., • Support data-driven decision-making through reporting and operational analysis. 1. Issue Resolution & Continuous Improvement • Investigate shipment delays, compliance issues, and operational challenges., • Collaborate with internal and external stakeholders to identify root causes and corrective actions., • Recommend process improvements to enhance efficiency, compliance, and supply chain performance., • Support continuous improvement initiatives across inbound logistics operations. Other Duties • Assist with general inbound logistics activities, documentation processing, and special projects as needed., • Support the Inbound Logistics Supervisor in reviewing customs broker, steamship line, and carrier invoices., • Request and validate supporting documentation when required., • Perform additional duties and responsibilities as assigned by management. Skills & Qualifications • Bachelor's degree in supply chain management, Business Administration, Logistics, or a related field; equivalent experience may be considered., • 3+ years of experience in inbound logistics, import operations, supply chain coordination, or related field., • Experience working with SAP or other ERP systems., • Working knowledge of FDA regulations, U.S. Customs procedures, import documentation, and international shipping processes., • Strong organizational, analytical, and problem-solving abilities., • Excellent communication and relationship-building skills., • Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail., • Proficiency in Microsoft Excel and reporting tools. Preferred Qualifications • Experience within the seafood, food manufacturing, food distribution, produce, protein, or CPG industries., • Experience managing FDA holds, import alerts, examinations, and regulatory reporting., • SAP experience, preferably with MRP and inventory management modules., • Experience supporting high-volume inventory environments and global supply chain operations., • Knowledge of international freight forwarding, customs brokerage, and warehouse operations. DISCOVER WHAT’S POSSIBLE AT CHICKEN OF THE SEA FROZEN FOODS • Drive What’s Next – Quality and innovation are at the heart of everything we do. We’re redefining what’s possible in seafood—developing sustainable solutions, introducing new value-added products, and continuously improving how we source, process, and deliver to advance our mission of “Healthy Living, Healthy Oceans.”, • Grow With Us – Your growth fuels our success. We offer the tools, learning programs, tuition assistance, and mobility opportunities to help you reach your potential. You’ll gain hands-on experience working with many of the industry’s most recognized customers and operators—an invaluable opportunity to learn, collaborate, and grow alongside the best in the business., • Make Waves Together – Experience the impact and agility of a smaller company backed by the reach and resources of a global organization. At COSFF, your work makes a visible difference while connecting you to opportunities across Thai Union worldwide. To recognize the differences being made and to pay it forward, we foster a culture of appreciation – celebrating our Crew’s achievements and giving back through community volunteer programs that support our sustainability goals., • Thrive With Us – We offer comprehensive benefits and perks designed to support your wellbeing, financial security, and continued growth., • Health & wellness: Comprehensive medical, dental, and vision insurance options; employee assistance program, • Financial future: 401(k) with company match, HSA option with employer contributions, company-paid life insurance, • Work / life balance: Generous paid time off, paid parental leave, family-friendly benefits, hybrid / remote roles, flexible hours, • Learning & growth: Training and tuition assistance program, • Perks: Internet, phone, and wellbeing stipends READY TO JOIN OUR CREW? To be the world’s most trusted seafood leader, we rely on people who live our values every day – Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative. If this sounds like you, and you’re ready to make a meaningful impact in the seafood industry, we’d love to hear from you!