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Job Title: Retail & Workshop Coordinator Location: alchemy. - Red Hook location Job Type: Part-Time (Thursday - Sunday) About Us: alchemy. is a boutique retail experience in Red Hook, Brooklyn, offering handcrafted perfumes, candles, and permanent jewelry, along with interactive DIY workshops. We are looking for a dynamic and customer-focused Retail & Workshop Coordinator to oversee our in-store events, engage with customers, and help grow our creative community. Responsibilities: Workshop Coordination: - Schedule, organize, and promote DIY workshops, ensuring smooth operation and an engaging customer experience. - Oversee workshop sessions, providing guidance and support to participants. - Maintain workshop materials and inventory, ensuring supplies are stocked and prepared. Retail Sales & Customer Engagement: - Assist customers with product selections and educate them about our unique offerings. - Handle sales transactions, process payments, and maintain an organized retail space. - Provide exceptional customer service and foster a welcoming environment. Permanent Jewelry Services: - Schedule and perform permanent jewelry fittings with precision and professionalism. - Educate customers on the process and care for their jewelry. - Ensure tools and materials for permanent jewelry services are maintained and in good condition. ** Social Media & Marketing:** - Capture and share engaging content from workshops, retail displays, and customer experiences. - Assist in managing social media accounts by posting updates, responding to comments, and engaging with followers. - Collaborate on marketing initiatives to promote workshops, special events, and new product launches. Qualifications: - 2-5 years experience in retail, events, or a creative workshop setting is a plus. - Strong organizational skills and the ability to multitask effectively. - Comfortable working with customers, handling transactions, and facilitating workshops. - A passion for handcrafted goods, creativity, and engaging with the local community. What We Offer: - A creative and inspiring work environment in a growing Brooklyn brand. - Opportunities to develop skills in retail, event planning, and jewelry services. - Competitive pay based on experience.
We are currently seeking a dynamic and customer-oriented Optical Receptionist/Sales Person to join our team. As the first point of contact for our customers, you will play a crucial role in creating a positive and welcoming experience. Your responsibilities will include: 1. Customer Service: Greet and assist customers in a friendly and professional manner, providing information about our services and products. 2. Appointment Scheduling: Manage appointment bookings and reminders to ensure efficient flow in the optical center. 3. Sales: Assist customers in selecting eyewear, lenses, and accessories by understanding their needs, preferences, and prescription requirements. 4. Product Knowledge: Stay up-to-date with the latest eyewear trends and product offerings to provide accurate information and recommendations to customers. 5. Administrative Tasks: Handle administrative duties such as verifying insurance information, processing payments, and maintaining patient records. 6. Inventory Management: Monitor and maintain inventory levels, ensuring the availability of popular eyewear brands and styles. 7. Customer Follow-Up: Provide post-sales support and follow-up with customers to ensure their satisfaction with their eyewear. Qualifications: - Previous experience in a similar role, preferably in the optical industry.
**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩💼 Detail-oriented with excellent organizational skills - 👨🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:
Veronique is looking for a Sales Support Assistant to help manage primarily support the Sales Team and manage back-office functions. The role is focused on managing post-sales closing activities. There is opportunity for account management too, based on performance. Responsibilities Customer and Visitor Support: - Answering calls and assisting customers, including connecting them to the team members - Handling basic customer inquiries (e.g., shipment schedules, product arrivals) - Receiving and distributing mail/packages, - Attending to visitors (e.g., providing refreshments, connecting with team members) Out-of-office Tasks: - Handling pickup and drop-off, based on team members’ requests Shipping Tasks: - Domestic Shipping: Packaging, labeling, and coordinating with logistics companies, sharing commercial invoices and tracking numbers with customers, and confirming successful delivery - Global Shipping: Preparing labels, adjusting invoices, and checking for errors on items for global shipments Sample Organization and Management: - Preparing showrooms and samples for meetings and organizing them afterward - Labeling pouches and tagging samples - Updating new sample lists and recording returns, rejections, and repaired items Order Requests and Confirmation Emails: - Follow team members' instructions to prepare order requests and communicate with respective stakeholders - Supporting the full sales process, with opportunity to potentially manage customers based on performance Qualifications Required Qualifications: - Experience in sales or sales support, logistics, and customer service - Strong communication and collaboration skills - Being a team player and helping where needed - High attention to detail and ability to handle tasks simultaneously - Ability to learn quickly and efficiently while managing various tasks - Ability to adapt to high-pace, changing work environments and business needs - Ability to manage and clean data, as needed - Basic computer skills (MS Office, etc.) Preferred Qualifications: - Experience in logistics or shipping is preferred - Experience working in a multinational environment - English communication skills are a strong plus
Be a part of a growing brand We're looking for an entry-level Content Creator to help grow our magazine brand: We're excitedly building our "start-up" team. Who We Are Creole Worship is a fast-growing digital magazine: a Christian-Haitian music digital magazine that is dedicated to spreading the message of Jesus Christ through the Haitian style of music & culture for Haitians and people all around the world: We want to encourage & enable people to worship the Lord in Haitian Kreyol. Additionally positively boosting the community. We are growing fast and need to build a team to better accomplish our mission and grow even more. About You & The Job This is an Entry Level Hybrid Position The ideal candidate will possess diverse creative skills: a decent understanding of content marketing, graphic design, strategic creative planning, graphic design, content research, and some experience in social media. This role requires a creative writer and marketer who can create editorial content, research, develop effective creative strategies & campaigns, and foster positive relationships to enhance business development. We are open to training inexperienced go-getters, who will receive real-time challenging experience that'll boost any resume. A lot of our communication & work will be done online but quarterly and other occasional team meetings will be in person. Hybrid Position Duties Your job is to essentially help build Creole Worship's online presence through editorial and various creative efforts that will help the founder & other teams create content (editorial, social, and event related content - Coming up with content ideas - Draft/write articles and various editorial pieces - Conduct research for editorial content - Create graphics for social media - Create graphics for web design & website updates - Create graphics to support sales team marketing - Capturing social media content - Scheduling & posting daily posts - Maintain Creole Worship's brand tone, style & image in all articles and content - Help build & manage social content calendar(s) - Collaborate with team members to create content. - Assist with product design and development Skills - Proficient in Graphic Design ( Using Canva & Figma) - Good Writing Skills ( English, Haitian Kreyol & French ) - Technologically adept - Familiarity with most common social platforms: Instagram, Facebook, TikTok & Twitter. - Strong business development acumen with the ability to identify new markets and opportunities. - Great communication skills to communicate with the founder & team members to align all efforts and strategies with our overall mission and goals. - SEO knowledge - Good copywriting skills - MUST speak and write using proper English & Kreyol language - PREFERRED Haitian Kreyol speakers - PREFERRED French Speakers ( preferred but not required ) Kringlish is fine as long you're willing to continue learning to speak, write, and communicate in Haitian Kreyol Pay THIS POSITION DOES NOT PAY We want to pay you but cannot just yet. We are still growing and haven't fully reached profitability goals. Though as we cross this goal and others, we will compensate team members/employees generously. We can only offer company benefits like quarterly team dinners and in-field experience. We are in a growth state: building out our first team. You will get to be a part of Creole Worship's first team and help us grow our impact, good works, and reach. Which means carving out the beginnings of a department run by you. If you are passionate about creating content, writing & research we encourage you to apply for this exciting opportunity as a Content Creator & Researcher ***We are not discriminatory against any persons or race but do highly encourage Christians, Haitians, Haitian Americans, Haitian descendants, and people of color to apply. As this aligns with our mission to spread the message of Jesus Christ and uplift/support our community.
NOTE: This position requires fluency in American Sign Language (ASL). Deaf and hard-of-hearing candidates are highly encouraged to apply. About Us ICS stands as a beacon of inclusivity, accommodating the accessibility needs of the Deaf, Blind, and Non-English Speaking communities both domestically and globally. Central to our ethos is bridging linguistic and cultural barriers with bespoke, ethical, and cost-effective accessibility solutions, fostering genuine inclusion in the communities we serve. Location & Schedule - Must be located within 1-hour commute of our primary office (ZIP: 10027) - Minimum 20 hours per week (flexible schedule) - Opportunity for additional hours based on performance and service volume Primary Responsibilities: ❖ Studio Management ➢ Set up and maintain professional studio equipment including lighting, background, and camera systems ➢ Coordinate talent scheduling and studio access ➢ Manage studio productions to ensure timely deliverables and adherence to timelines ➢ Provide professional guidance and feedback to studio talent ➢ Collaborate with the Accessible Media Services (AMS) Coordinator on project requirements ➢ Submit recorded productions to the AMS Coordinator ➢ Assist with post-production editing (preferred) ❖ Marketing Assistant ➢ Write professional content for blogs, website, and email campaigns ➢ Create and edit videos ➢ Provide captioning for both English and ASL content ➢ Draft detailed image and video descriptions for accessibility ➢ Design graphics and marketing materials Equal Opportunity We are an equal opportunity employer committed to building an inclusive workplace environment. Priority consideration will be given to Deaf and hard-of-hearing applicants. Required Qualifications - Associates Degree or higher in a related field of study - Minimum 1 year experience in studio management - Fluency in American Sign Language (ASL) and written English - Proficiency in Adobe, Canva, and Blackmagic Design (or similar media editing software) - Strong organizational and time management skills - Detail oriented and feedback driven - Excellent communication abilities in both ASL and written English Preferred Skills - Experience with Canva - Familiarity with Google Workspace - Comfort with on-camera appearances for social media content - Video editing experience - Captioning experience Physical Requirements - Ability to access studio located on 3rd floor via stairs (no elevator access) - Capability to set up and manage studio equipment (20 lbs. maximum) Compensation & Benefits - Starting pay: Commensurate with experience - Benefits package includes: Health Reimbursement Account (HRA) - o 401(k) - o Paid Time Off (PTO) - o Commuter Benefits - Flexible working hours - Casual work attire - Growth opportunities - Relaxed atmosphere - 100% New majority team How to Apply Interested applicants should submit their resume and any samples of their marketing and/or studio production work. We look forward to hearing from you!