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Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person
Join the Thatkraftymama Family: Where Creativity Meets Community At Thatkraftymama LLC, we believe in the power of crafting to bring people together and create lasting memories. Our mission goes beyond just making crafts; we strive to inspire, educate, and support crafters of all levels. As a member of our team, you'll be part of a vibrant community that values creativity, learning, and quality. Why Work With Us? - Innovative Crafting Tutorials : Be at the forefront of crafting innovation, where you can both learn and contribute to our extensive library of kraftmama tutorials. - Creative Freedom : Enjoy the liberty to express your creativity and see your ideas come to life in products cherished worldwide. - Collaborative Environment : Work alongside a network of talented crafters who are just as passionate about making beautiful things as you are. - Growth Opportunities : With Thatkraftymama, you're not just joining a company; you're becoming part of a brand that's all about personal and professional growth. - Make an Impact : Help crafters around the globe to not only improve their skills but also build successful businesses of their own. We're Looking For: - Crafting Enthusiasts : Whether you're a seasoned crafter or just starting out, if you have a passion for crafting, we want you! - Team Players : Individuals who believe that the best work is done together and are eager to share their knowledge and experience. - Innovators : People who are always thinking about how to do things better, make products more beautiful, and tutorials more engaging. What We Offer: - A Supportive Community : A place where your work is valued, your input is sought, and your contributions make a real difference. - Professional Development : Opportunities to learn new skills, attend workshops, and grow with the company. - A Platform to Shine : Showcase your work to a global audience and become a recognized name in the crafting community. If you're ready to take your passion for crafting to the next level and want to make a difference in a company that's as committed to your success as you are, then Thatkraftymama LLC is the place for you. Let's create something beautiful together!