Health Access & Outreach Coordinator
hace 6 días
Sacramento
Job Description Health Access & Outreach Coordinator Department/Care Stream: Specialty LIA Reporting Structure Timecard Approver: Director of Case Management Primary: Director of Case Management Secondary: Center Manager Status: Full-Time FLSA: Non-Exempt Location: J Street Center Pay Range: $30.14 - $39.18/hr EEO-1: Professional Organization Information WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. Position Summary The Health Access & Outreach Coordinator will contribute to the WellSpace Health Infectious Disease Sexual Health Program through case management of patients, collaboration with community partners, navigation process, data collection, marketing, outreach, appointment scheduling, referral processing, and raising public awareness. As part of the infectious disease sexual health team, this individual will help develop culturally appropriate materials focusing on at-risk individuals who might benefit from sexual health education, screening, treatment, and prevention services. The Health Access & Outreach Coordinator will provide sexual health and infectious disease navigation services (screening, treatment, and prevention), including behavior and harm reduction counseling, resource support and linkage to insurance navigation, and appropriate physician referrals to at-risk individuals. Required Qualifications · High school diploma or GED; 1+ year experience working with LGBTQIA+ or high-risk communities. · The position demands a high level of cultural competency in the unique needs of communities of color, particularly those in Hispanic and African American communities, and among the LGBTQIA+ community. · Familiarity with HIV prevention, PrEP/PEP, and harm reduction services. · The ability to discuss sensitive topics compassionately. · Strong communication, outreach, and organizational skills. · Strong community relationships and knowledge of the Sacramento area will be a plus. · Proficiency in Microsoft Office and data tracking systems. · Willingness to work evenings/weekends for community events. Essential Responsibilities · Conduct outreach and education at events and in community settings. · Manage and process referrals, ensuring timely linkage to care for all patients with positive test results. · Monitor referral outcomes. · Coordinate linkage to PrEP or Doxy-PEP services for patients. · Provide sexual health screenings, referrals, and navigation for HIV/STI care, including collaborating with providers, case managers, and medical assistants. · Maintain and regularly update the Master Patient List to ensure all patients currently in care are tracked appropriately and not lost in care. · Track patient care plan for chronic infections such as LTBI, Hep C, HIV, and PrEP. · Educate clients on prevention options and support care adherence. · Collaborate with internal teams and external partners for care coordination. · The ability to work independently and collaborate with a team, be self-motivated, and operate in a fast-moving environment is mandatory. · Assist clients with insurance enrollment and overcoming access barriers. · Maintain accurate records and support program reporting and compliance. · Represent IDSH at health fairs and community coalitions. · Support marketing, outreach, and patient engagement strategies. · Report and present program and patient’s metrics or outcomes at STI Workgroup and Clinical Quality Meetings. · Participate in quality improvement processes. · Other duties as assigned. Benefits Successful candidate will receive a regionally competitive salary, above-average health benefits at reduced costs, paid life insurance & long-term disability insurance, an additional voluntary retirement plan with organizational match, and no vesting schedule requirement. · Paid bereavement and jury duty leave · 11 paid holidays per year · Paid time off · Paid sick leave · Flexible Spending Program · Company paid malpractice insurance for all providers · Professional development hours offered annually Physical Demands and Work Environment The work environment is characteristic of a typical healthcare clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. WellSpace Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WellSpace Health is an Equal Opportunity Employer Company DescriptionWellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! \r\n\r\nWe are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. \r\n\r\nAs the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. \r\n\r\nTo ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.