Restaurant General Manager, Elevated Dining
hace 3 días
New York
Job Description We are seeking a "finer-dining" General Manager for Echelon Kitchen & Bar in Ann Arbor, Michigan, one of the country's best new restaurants. The successful candidate will have at least 15 years elevated dining experience in a similar role. This person will report to the Managing Director and have a dotted-line report to the principal owner. Will be a "partner" to the Executive Chef. The role requires advanced hospitality knowledge, financial acumen, marketing savvy, technical expertise, and exceptional LEADERSHIP skills to deliver a world-class dining experience to our Guests and Team Members. The successful person will be responsible for all aspects of this business incluidng People, Product, and Profit. Responsibilities Leadership and staff management- • Recruitment and training: Interview, hire, and train all front-of-house (FOH) and back-of-house (BOH) staff, including managers, servers, service assistants, bar staff, hosts, and sommeliers., • Team development: Provide coaching, conduct performance evaluations, and foster a professional, collaborative culture that motivates staff and minimizes turnover., • Scheduling and supervision: Create staff schedules that balance budget and executuon needs and oversee daily operations to ensure a smooth workflow and adherence to policies., • Service excellence: Uphold the highest fine dining standards for food quality, presentation, and service. Achieve minimum aggregate social media review scores of 4.7., • Floor management: Maintain a visible and approachable presence on the floor, engaging with Guests to ensure satisfaction and build loyalty and return visits., • Atmosphere and ambiance: Oversee the restaurant's aesthetic to create and maintain the desired atmosphere. Maintains all furniture, fixtures, and equipment in "like new" condition., • Compliance: Enforce health, safety, and sanitation standards to meet or exceed all legal regulations., • Budgeting and forecasting: Develop and manage the restaurant's budget, analyze profit and loss statements, and forecast sales and expenses., • Cost control: Implement strategies to control food, beverage, and labor costs while meeting profitability goals., • Inventory management: Oversee purchasing, inventory, and vendor relationships to ensure quality supplies are consistently in stock., • Menu and marketing: Collaborate with the culinary team on menu development, engineering, and pricing. Work with marketing on promotions to attract and retain patrons. Required: • Experience: At least 10 years of elevated dining restaurant management experience, with a significant portion in a high-volume, fine dining, or luxury hospitality environment., • Has succsessfully managed a high-volume beverage program, • Leadership skills: Proven ability to lead, inspire, and develop a large team. Is a service leader., • Business acumen: Strong understanding of financial management, inventory control, and business operations., • Communication: Excellent verbal and interpersonal skills for interacting with staff, customers, and ownership., • Education: A bachelor's degree in Hospitality Management or a related field., • Certifications: Professional certifications in areas such as food safety (e.g., ServSafe) and alcohol service, and at least a Level 1 Sommelier certification., • Brand standards: Experience upholding specific luxury service standards, such as those from Forbes Travel Guide., • Culinary knowledge: Expertise in cuisine, wine, and liquor, with the ability to manage menu development.Company DescriptionOur Values: We value many things, but we place the highest value on both INTEGRITY and RESPECT. Being an organization that does the right thing for the right reasons is an essential part of the DNA of our company. Respect for not only each other on and off the job, but respect for life itself- knowing and understanding that we, all of us, are just trying to move forward and get ahead of where we’ve been in so many aspects of our lives. Yes, most of us must work, but that work somehow gets done at a higher level when people feel valued, respected, and cared for. Next, having INTEGRITY and transparency in everything we do (we don’t cheat!). ‘Owning’ your behavior and performance and being able to convey the humility needed if, and when, a mistake is made. This is of paramount value and importance to us. Having the courage to tell the truth whether it is comfortable or not...Exercising BALANCE is a critical component to our success whether it be in decision-making (Guest/Team/Investors) or when it comes to work-life balance and taking the much-needed time to have a full and active life outside of our businesses.We value AUTHENTICITY in people, in thought, in product, and innovation. Being true to oneself and being able to be counted upon by others are traits we respect and admire.We value the DIVERSITY of the planet and its peoples. We are “there” for our people and have a stake in making those lives that intersect with ours better and, lastly...We value our planet and pay attention to the mark we may be leaving behind. To that end, we are SOCIALLY CONSCIOUS and take protecting and nurturing our environment our environmental impact seriously. We keep our carbon footprint to a minimum. We expect our supplier partners to do the same. Our teams are evaluated on executing to these principles as well as operational criteria.Our Values: We value many things, but we place the highest value on both INTEGRITY and RESPECT. Being an organization that does the right thing for the right reasons is an essential part of the DNA of our company. Respect for not only each other on and off the job, but respect for life itself- knowing and understanding that we, all of us, are just trying to move forward and get ahead of where we’ve been in so many aspects of our lives. \r\n\r\nYes, most of us must work, but that work somehow gets done at a higher level when people feel valued, respected, and cared for. Next, having INTEGRITY and transparency in everything we do (we don’t cheat!). ‘Owning’ your behavior and performance and being able to convey the humility needed if, and when, a mistake is made. \r\n\r\nThis is of paramount value and importance to us. Having the courage to tell the truth whether it is comfortable or not...Exercising BALANCE is a critical component to our success whether it be in decision-making (Guest/Team/Investors) or when it comes to work-life balance and taking the much-needed time to have a full and active life outside of our businesses.We value AUTHENTICITY in people, in thought, in product, and innovation. \r\n\r\nBeing true to oneself and being able to be counted upon by others are traits we respect and admire.We value the DIVERSITY of the planet and its peoples. \r\n\r\nWe are “there” for our people and have a stake in making those lives that intersect with ours better and, lastly...We value our planet and pay attention to the mark we may be leaving behind. To that end, we are SOCIALLY CONSCIOUS and take protecting and nurturing our environment our environmental impact seriously. We keep our carbon footprint to a minimum. We expect our supplier partners to do the same. Our teams are evaluated on executing to these principles as well as operational criteria.