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  • Director of Operations Innovation
    Director of Operations Innovation
    2 hours ago
    $130000–$180000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Operations Innovation, based out of New York City. This is a great opportunity for a highly experienced individual to work with the greater retail operations team at Van Leeuwen Ice Cream as the company embarks on its next stage of growth. The ideal candidate is someone who is passionate about operations, a strong and effective communicator, highly analytical, and can thrive in a fast-paced environment (and loves ice cream!). As an Operations Innovation Director, you are the voice and representative of our scoop shops at Headquarters and are responsible for driving flawless operations execution. You will be responsible for simplifying, streamlining, and enhancing store processes, systems, and technology, while ensuring that we continue to innovate and improve. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • OPERATIONS INNOVATION, • FOUNDATIONAL OPERATIONS, • CHANGE MANAGEMENT, • NEW STORE OPENINGS Job Requirements • 6+ years professional experience in an operations, strategy, or consulting role (preferably in the food/retail space, but not required), • You are an enthusiastic problem solver, who enjoys diving into operational complexities to evaluate business needs and test potential solutions, • You have a strong instinct and passion for operations and people, • You have an enthusiasm for thinking differently, tackling complex problems, and identifying new ways of doing things, • Strong ability to make a business case and influence decision making, leveraging data, analytics, presentations, etc., • Experience leveraging systems and data to drive business needs, • Ability to work evenings and weekends as required, • Ability to travel as required (up to 50% of time, depending on season), • Ability to work in the field as required, • Proficiency in MS Office and Google-suite tools, • Excellent communication and problem-solving skills, • Excellent organizational skills, • Ability to multitask, • Strong attention to detail, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $130,000 - $180,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $130,000---$180,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Guest Experience Manager
    Guest Experience Manager
    3 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels --- including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception. You will serve as the voice of the guest at a strategic level --- translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest experience function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Strategy Leadership • Own and evolve NAYA's guest experience vision, standards, and communication approach, • Develop scalable processes for managing guest feedback across all channels, • Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them, • Lead initiatives that proactively enhance the guest journey, not just react to issues Guest Communication Recovery • Oversee all guest communications across email, surveys, social media, and third-party platforms, • Ensure responses are timely, empathetic, brand-aligned, and solutions-driven, • Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments, • Guide tone, voice, and messaging consistency across channels Insights Continuous Improvement • Analyze guest feedback to identify trends, root causes, and opportunities, • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams, • Partner cross-functionally to implement changes that improve both in-store and digital experiences, • Create reporting dashboards and regular insights summaries for leadership Cross-Functional Collaboration • Act as the central liaison between guest experience and internal teams, • Escalate and track critical issues, ensuring accountability and resolution, • Collaborate on product, menu, and operational changes based on guest feedback Systems, Tools Process Optimization • Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.), • Improve workflows, automation, and documentation practices, • Ensure all guest interactions are properly tracked, categorized, and leveraged for insights Operational Brand Alignment • Maintain deep knowledge of NAYA's menu, operations, and evolving systems, • Ensure all guest-facing communication reflects current offerings and brand standards, • Identify gaps between intended and actual guest experience What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy --- building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • General Manager – Cannabis Dispensary
    General Manager – Cannabis Dispensary
    22 days ago
    Full-time
    Eltingville, Staten Island

    The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention

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  • Menu Systems Manager
    Menu Systems Manager
    3 days ago
    $95000–$115000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Menu Systems Manager is responsible for building, maintaining, and optimizing NAYA's menu architecture across all ordering platforms---POS, digital channels, and third-party delivery. This role ensures that guests have a consistent, accurate, and intuitive experience no matter how they choose to place their orders. You will oversee integrations between ordering, payment, and fulfillment tools; manage menu-related data accuracy; lead testing for new items and system updates; and partner cross-functionally to support flawless rollouts. You'll be the person who sees the menu as a system, not a set of disconnected items---someone who is highly organized, deeply detail-oriented, and passionate about creating operational excellence through clean, scalable menu design. How You'll Impact • Deliver a seamless ordering experience for guests across in-store, digital, and delivery channels through clean, consistent menu architecture., • Increase operational efficiency and reduce errors by ensuring accurate routing, pricing, modifiers, and integrations., • Support profitability and speed of service through menu clarity, system reliability, and proactive issue resolution., • Enable flawless launches of new menu items, system updates, and new restaurant openings. What You'll Do Menu Architecture Configuration • Configure, maintain, and optimize NAYA's menu across all ordering platforms including POS, digital ordering, and third-party delivery partners., • Build comprehensive, scalable menu structures that support evolving business needs, pricing, and product strategy., • Implement and maintain 86ing processes across all channels, providing visibility into trends and operational impacts. Systems Integration Data Accuracy • Manage data flow and integrations between ordering, payment, and fulfillment systems to ensure accurate aggregation, routing, and reporting., • Monitor and troubleshoot integration issues, partnering with internal teams and external vendors to resolve quickly and prevent recurrence. Testing, Launches QA • Lead end-to-end QA testing for new menu items, system upgrades, and limited-time offers before go-live., • Develop and maintain documentation including configuration standards, QA checklists, and rollout playbooks., • Onboard new restaurant locations into all menu systems with accuracy and consistency. Cross-Functional Collaboration • Collaborate closely with Culinary, Marketing, Operations, Technology, Finance, and Leadership teams., • Ensure alignment on menu accuracy, pricing strategy, promotional setups, and launch timelines., • Serve as a subject-matter expert on how menu configuration impacts guest experience, speed of service, and reporting. What you Bring • Bachelor's degree preferred---ideally in Information Systems, Hospitality, or a related field., • 3--5 years of hands-on experience in menu configuration, POS management, or digital ordering systems in a multi-unit restaurant environment., • 5+ years of experience in restaurant operations, technology, or systems enablement roles., • Proven experience managing cross-channel menu integrations using tools such as Toast, Lunchbox, Checkmate, and On Line Ordering Systems., • Demonstrated success implementing process improvements, QA procedures, and data accuracy initiatives., • Strong analytical, organizational, and communication skills. A mindset that is: • Highly detail-oriented, • Exceptionally organized, • Able to see the menu as a cohesive system---not a collection of parts, • Passion for improving guest and team experience through streamlined systems and thoughtful design., • Performs other related duties as assigned by the Management Team, approaching every task with care, consistency, and a positive attitude.

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  • Entry-Level to Experienced Teacher
    Entry-Level to Experienced Teacher
    5 hours ago
    $65000–$75000 yearly
    Full-time
    The Bronx, New York

    Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Hiring for School Year 2026-27! At Success Academy, we don't just hire teachers, we build them. You don't need a background in education to launch your career with us. Whether you're an athlete, engineer, artist, chess champion, or math whiz, we'll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don't just show up, they redefine what's possible for their students and themselves. What We Look For Resilience, drive, and a winning mindset: You'll be challenged. You'll be coached. You'll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don't cut corners. Total belief in every student: You'll never settle for average -- not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted -- it's fuel. Here's What You'll Get A mission with meaning: You'll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We'll train you---hard---and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Manage a classroom of 20+ scholars. Assessment and Evaluation • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Maintain accurate records of student performance and progress. Classroom Management • Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues., • Collaborate with other teachers, staff, and administration to support student success. Minimum Qualifications: A bachelor's degree before your first day of work with Success Academy (a background in education is not required). Strong communication and interpersonal skills. Passion for learning and commitment to student development. Ability to work in person in New York City. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health \& Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP --- effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Backup care for children and adults, fitness and travel discounts. Time to Recharge • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Generous paid parental leave for new parents. Accelerated Growth \& Recognition • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • An employee recognition program that offers opportunities for awards and acknowledgment. Financial Security for Your Future • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans., • All roles qualify for Public Service Loan Forgiveness after 10 years; most schools are eligible for Teacher Loan Forgiveness after 5 years of teaching. Exact compensation may vary based on skills and experience. Compensation Range $65,000---$75,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our . Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

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  • PM/Closing Restaurant Manager
    PM/Closing Restaurant Manager
    9 hours ago
    $85000–$90000 yearly
    Full-time
    Manhattan, New York

    The PM/Closing Restaurant Manager at ARVA Italian Restaurant with FB 575 at Aman New York will oversee and maintain all aspects of operation during the evening shift in the restaurant, lounge, terraces, and club while exceeding guests' expectations for quality of the product and service. This role serves as the closing manager. This position has an annual salary that may range from $85,000 to $90,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs, • Run daily line-up and communicate pertinent information to the Food and Beverage staff, • Train, evaluate, and schedule all restaurant staff, • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory, • Inspects all areas of the restaurant to ensure standards of service are maintained, • Handle guest complaints or questions in a professional manor, • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time, • Inform the kitchen of any special requests or needs, • Record and pass on useful information to the host and maître d' such as special occasions, etc., • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner, • Enforce established guidelines and policies of the company, • Implement new menus and promotions such as holiday and special event promotions, • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations, • Attend all meetings, trainings assigned, • Prepare and print menus as required, • Assist in computing and sending daily reports, • Greet all guests, colleagues and clients in a professional and friendly manner, • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales, • Support the leadership team in the development and training of all team members, • Coach and mentor individual team members to develop their skills and maximize performance, • Motivate and be proactive in encouraging team commitment and spirit, • Ensure appearance of team members is according to company grooming standards, • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible, • Performs a variety of other duties as assigned by management QUALIFICATIONS • 5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage, • Must be able to work evening shifts 3pm-1am weekdays and weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail and extensive service knowledge, • Must have good knowledge of food preparation, wine, and spirits, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English. Multi-lingual is a plus., • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required, • TIPS, ServSafe Certified, • NYC Food Handler's Certification

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  • Head of Graphic Design
    Head of Graphic Design
    58 minutes ago
    $110000–$140000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Head of Graphic Design based out of our Brooklyn office. This is a great opportunity for a highly experienced and creative individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience in the CPG and/or retail space, has the ability to work diligently with the marketing team as well as any third-party creative teams, and can thrive in a fast-paced environment (and loves ice cream! and now Fro-Yo!). The Head of Graphic Design contributes to the Van Leeuwen universe by shaping how the brand comes to life across every customer touchpoint. This role leads art direction across a wide range of initiatives, including packaging design, partnership activations and the continued evolution of our visual identity. You'll oversee in-store experiences end-to-end, from signage and digital menu displays to store planograms, ensuring every touch point feels cohesive and intentional. The role extends to designing and developing uniforms and merchandise that reflect the brand's personality beyond the scoop shop. You'll collaborate closely with cross-functional teams, including sales and retail, international partners and external creative partners, to conceptualize, execute and scale creative that resonates both in-store and across broader brand moments. This position requires a strong point of view, attention to detail, agility and the ability to translate the Van Leeuwen aesthetic into thoughtful, high-quality design across physical and digital environments. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • Direct creative/artacross packaging, campaigns, retail environments, partnerships, and digital platforms, • Execute creative direction for the company across all branded materials, including print and digital collateral, • Create and oversee the development of a range of branded materials, including but not limited to Emails, Social Media, Retail Store Signage/Posters, Ads, Website, Coupons, Print Pieces, Packaging Materials, Merchandise, • Continue to evolve the visual identity of the brand, • Maintain photo asset library and identify images to be used for various platforms, • Implement feedback from leadership and partners to refine and revise work for final production, • Contribute to photoshoots on an as needed basis, in partnership with Social Media Manager and Content Creator, • Prioritize and manage multiple projects within design specifications and budget restrictions, • Manage budgets, timelines, and vendor relationships to deliver high-quality work efficiently, • Set and uphold creative standards, ensuring all outputs meet a best-in-class level of design excellence, • Perform retouching and manipulation of images as needed, • Work with a wide range of media and use graphic design software Job Requirements • Bachelor's degree in graphic arts, design, communications, or related field (Or equivalent experience), • 5 to 10 years of experience in graphic design, • Knowledge of layouts, graphic fundamentals, typography, print, and web design, • Familiarity with HTML and CSS preferred, • Knowledge of Adobe PhotoShop, Illustrator, LightRoom, Sketch, InDesign, and other graphic design software, • Deep expertise in typography, layout, color, and visual storytelling across mediums, • Strong understanding of production processes across print, digital, and environmental design, • Ability to balance creative excellence with business needs, timelines, and budgets, • Excellent eye for aesthetics, details and design trends past and present, • Photography, food styling and set design skills are a big plus, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $110,000 - 140,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Yearly Performance Reviews, • Paid one month sabbatical (eligible after 4 years of continued employment) Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $110,000---$140,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Production Kitchen Manager (Part-time)
    Production Kitchen Manager (Part-time)
    2 days ago
    $25 hourly
    Part-time
    Clinton Hill, Brooklyn

    Secondz launched America’s first Ready-to-Cook curry puff brand — handcrafted, bold, globally inspired flavors designed for modern convenience. Even though we started as a Direct-to-Consumer & Retail Consumer Packaged Goods (CPG), most of our customers are buying Ready-to-Eat at pop up events across Brooklyn. This year, we are entering our next phase of growth and have been selected by Smorgasburg to be a food vendor. We're looking for a Production Kitchen Manager to lead the kitchen, raise the bar on quality and food safety, and build systems that allow us to increase production without sacrificing craftsmanship. We currently operate out of a shared kitchen space and we're not a restaurant. The Role You will own day-to-day kitchen leadership, production execution, and operational excellence. You will turn recipes into repeatable systems, elevate standards, and scale output while protecting product integrity. You will report directly to the Founder. What You’ll Own 1. Kitchen Leadership • Lead, train, and schedule kitchen crew, • Build a culture of accountability, precision, and urgency, • Develop clear SOPs for fillings, dough, assembly, proofing, and baking, • Ensure consistent crimping, portioning, and finishing standards 2. Quality & Food Safety • Implement and enforce strict food safety protocols, • Maintain DOH compliance and kitchen audit readiness, • Establish batch tracking and labeling systems, • Reduce waste and improve yield efficiency 3. Production Scaling • Increase production capacity while maintaining quality, • Improve batching processes for fillings and dough, • Optimize workflow layout for speed and efficiency, • Manage prep forecasting for pop-ups, wholesale, and DTC 4. Product & Process Innovation • Collaborate on new flavor launches and seasonal specials, • Improve dough texture, consistency, and bake performance, • Standardize cold proofing and frozen production methods, • Test and document improvements for repeatability Who You Are • 5+ years of professional kitchen experience, • 2+ years in a leadership or head baker/head chef role, • Strong understanding of dough systems, pastry production, or dumpling-style products, • Deep knowledge of food safety, compliance, and kitchen organization, • Experience scaling small-batch production into higher-volume output, • Calm under pressure and highly organized, • Systems thinker who values documentation and repeatability Bonus If You Have • Experience in CPG or frozen food production, • Experience building kitchens from early-stage to scaled operations, • Familiarity with Southeast Asian flavors, • NYC Food Protection Certificate, • Experience preparing for wholesale or retail distribution What Success Looks Like (First 6 Months) • Production volume increased meaningfully without quality loss, • Kitchen SOPs documented and implemented, • Food safety systems tightened and audit-ready, • Reduced ingredient waste and improved margin efficiency, • Kitchen crew performing at a higher, more consistent level Why This Role Matters Secondz is moving from founder-led production to systems-led production. This role will help build the backbone of the brand’s operational engine. If you want to help scale a bold, globally inspired food brand from the inside out — this is your seat at the table.

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  • Executive Chef
    Executive Chef
    4 days ago
    Full-time
    Englewood

    We are seeking a dynamic and passionate Executive Chef to lead our culinary team and elevate our dining experience. In this vital role, you will oversee all aspects of food preparation, kitchen operations, and menu development, ensuring exceptional quality and consistency. Your leadership will inspire creativity, uphold food safety standards, and manage the culinary department efficiently. This position offers an exciting opportunity to shape the culinary vision of our establishment while fostering a positive, team-oriented environment. Duties Lead and supervise the entire kitchen staff, including chefs, cooks, and kitchen assistants, to ensure smooth daily operations Develop innovative menus that reflect current culinary trends and meet guest preferences, emphasizing fine dining excellence Oversee food production processes, ensuring high standards of taste, presentation, and quality control across all dishes Manage inventory control and food safety protocols to minimize waste and ensure compliance with health regulations Coordinate catering events and banquet services, ensuring seamless execution from planning to delivery Monitor shift management by assigning tasks effectively and maintaining optimal staffing levels during busy periods Implement training programs focused on food handling, safety procedures, and culinary skills to enhance team performance Experience Proven experience in a supervisory role within a high-volume restaurant or hospitality environment Extensive culinary background with strong expertise in food preparation, kitchen management, and menu planning Demonstrated success in managing banquet operations and catering services with attention to detail Solid knowledge of dietary department practices and food safety standards (including HACCP guidelines) Experience in fine dining establishments or upscale hospitality settings is highly desirable Strong leadership skills with the ability to motivate teams, foster collaboration, and drive continuous improvement Familiarity with inventory management systems and food service management tools is preferred Join us as an Executive Chef where your culinary talent will shine! Bring your passion for innovative cuisine, exceptional leadership skills, and dedication to delivering memorable dining experiences. We value energetic professionals committed to excellence in every plate served. Pay: $71,713.35 - $86,364.47 per year Work Location: In person

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    5 days ago
    Full-time
    Newark

    Job description Position Summary The Assistant Manager will drive the strategic integration of Fresh Coast Restaurant into a unified, scalable restaurant concept while leading daily operations, team performance, and the execution of pop-up and catering initiatives. This role requires a hands-on operator with strong leadership, business acumen, and the ability to build systems that support growth without compromising quality, culture, or profitability. Key Responsibilities/Concept Integration & Brand Leadership • Lead the integration of Proven Poke and Fresh Coast into a single, cohesive brand and operating model, • Partner with ownership and culinary leadership to align menu development, service standards, pricing, and brand positioning, • Design, implement, and enforce standardized operating procedures across all locations and events, • Ensure consistency in guest experience, product quality, and brand execution Restaurant Operations • Oversee all day-to-day operations across front-of-house and back-of-house, • Manage labor, food costs, inventory, scheduling, and vendor relationships, • Track and optimize key performance indicators, including sales, margins, guest satisfaction, and employee retention, • Ensure full compliance with health, safety, and labor regulations Team Leadership & Development • Recruit, train, and develop both management and hourly team members, • Build and maintain a high-performance, accountable, and team-oriented culture, • Conduct performance evaluations and provide ongoing coaching and development, • Lead by example through active floor and kitchen presence Pop-Up & Catering Operations • Plan and execute pop-up restaurants and catering events from concept through completion, • Oversee logistics including staffing, menu execution, equipment, transportation, and setup, • Serve as the on-site leader to ensure seamless operations and exceptional guest experiences, • Identify and pursue new opportunities to expand catering and pop-up revenue streams Financial & Strategic Management • Develop and manage operational and event budgets, • Analyze financial performance and implement strategies to achieve profitability targets, • Support growth initiatives, including new locations, partnerships, and special projects Qualifications • 5+ years of restaurant management experience; multi-unit or concept development experience preferred, • Proven leadership in fast-casual or full-service environments, • Strong financial, operational, and organizational capabilities, • Experience with catering, pop-ups, or off-site events preferred, • Ability to operate effectively in a fast-paced, hands-on environment, • Excellent leadership, communication, and problem-solving skills, • Flexible availability, including nights, weekends, and event-based schedules Core Competencies • Entrepreneurial mindset with a strong passion for hospitality, • Ability to build scalable systems while remaining agile, • Detail-oriented with strong strategic awareness, • Commitment to brand integrity and guest-first service Job Types: Full-time, Part-time Application Question(s): • What is the pay range that you are desiring for this job? Experience: • Restaurant management: 3 years (Preferred) License/Certification: • ServSafe (Required) Ability to Commute: • Newark, NJ 07102 (Preferred) Work Location: In person

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  • Senior Graphic Designer
    Senior Graphic Designer
    14 days ago
    $60000–$80000 yearly
    Full-time
    Canarsie, Brooklyn

    Role Description This is a full-time role for a Packaging Designer specializing in Production & Systems. Based in Brooklyn, NY, this designer will be responsible for the execution and rollout of packaging across our 1,500+ SKU lineup. While this role requires a strong design eye, the primary focus is on technical precision and scalability. You will take approved brand concepts and adapt them across complex product families, ensuring that every file sent to print is technically flawless. Daily tasks include: SKU Rollout & Adaptation: Building a design system and adapting it across multiple variations (flavors, sizes, pouches, boxes) without losing brand consistency. Attention to Detail: Ensuring fonts are outlined, colors are set to correct CMYK/Spot profiles, and bleeds/dielines are accurate before hitting the manufacturer. Typography & Hierarchy: Managing dense information (nutrition facts, legal copy, ingredients) while maintaining aesthetic balance and legibility. Materiality & Finishes: Collaborating on the selection and application of print finishes to ensure the physical product feels as premium as it looks. Brand System Implementation: Ensuring the visual identity remains cohesive as it stretches across new product categories and form factors. Qualifications Expertise in Packaging Design with a portfolio showing realized, printed work (not just digital mockups). Advanced Speed & Proficiency in Adobe Illustrator. Strong knowledge of print production processes. Extreme attention to detail (ability to spot typos, kerning errors, and misalignments). Experience managing complex product families or high-volume SKU libraries. Strong communication skills needed to coordinate with other employees and internal creative teams. Degree or certification in Graphic Design, Visual Arts, or a related field preferred.

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  • Mechanic
    Mechanic
    17 days ago
    $20–$30 hourly
    Full-time
    Brooklyn Navy Yard, Brooklyn

    Position Summary: The Diesel Technician is responsible for the preventative and corrective maintenance of the diesel main engines and generators onboard fleet vessels. Three shifts are available at the Brooklyn Navy Yard: • Night shift, 5:00 PM - 1:30 AM, • Morning shift, 4:00 AM - 12:30 PM, • Swing shift, 9:00 AM - 5:30 PM Duties & Responsibilities: • Accept tasks from the Engineering Supervisor and plans/implements execution., • Successfully and safely perform all diesel engine maintenance onboard vessels up to, and including, engine overhauls, mechanical and electrical troubleshooting, and preventative maintenance work., • Ensure all aspects of safety during task execution., • Issue company power tools to technicians to accomplish designated tasks. Ensure tools are returned before the end of the shift., • Ensure company warranty procedures are followed., • Ensure all shift paperwork is correctly completed and submitted., • Important vessel information is communicated to other supervisors and the chain of command., • Seek the highest levels of quality and professionalism., • Use of approved Hazmat required for Paints, Solvents & Cleaning Agents., • Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed., • Work to achieve the highest levels of performance and productivity., • Assist the Port Engineer in ensuring compliance with all applicable local, state, and federal safety and environmental regulations., • Assist the Port Engineer in ensuring the vessel is always in an inspection-ready condition., • Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed., • Additional job duties as assigned. Requirements & Qualifications: • HS Diploma, • Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain., • Valid First Aid/CPR Certification, and/or ability to obtain and maintain., • Valid Driver’s License., • Copy of DD214, if Veteran status., • Excellent customer service skills., • Ability to effectively interact with the passengers, guests, and fellow employees., • Ability to work in fast-paced, quickly changing environment., • Mechanical and electrical experience are required., • Marine mechanical experience is highly desired., • Proven track record running a maintenance shift is highly desired., • Proven track record of working successfully in a team environment., • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing. Salary dependent on skill level and experience, as determined by the Port Engineer. Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.

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  • Physical Therapist (PT)
    Physical Therapist (PT)
    25 days ago
    Full-time
    The Bronx

    Physical Therapist (PT) – Full-Time Location: Bronx, NY Setting: State-of-the-Art Adult Outpatient Rehabilitation Facility Employment Type: Full-Time Position Overview We are seeking a motivated and skilled Physical Therapist (PT) to join our multidisciplinary outpatient rehabilitation team. The PT will evaluate and treat adult patients with a wide range of musculoskeletal, neurological, and functional impairments in a modern, fully equipped facility. Key Responsibilities  Perform comprehensive physical therapy evaluations, including functional assessments, range of motion, strength, balance, gait, and pain analysis  Develop and implement individualized treatment plans based on clinical findings and physician referrals  Provide therapeutic interventions including: o Therapeutic exercise o Neuromuscular re-education o Manual therapy techniques o Gait and balance training o Functional mobility training o Modalities as appropriate (e.g., electrical stimulation, ultrasound)  Treat conditions including, but not limited to: o Low back pain and radiculopathy o Post-surgical orthopedic conditions o Stroke and neurological disorders o Arthritis and degenerative joint conditions o Balance and fall risk impairments  Utilize advanced rehabilitation equipment and technology in a state-of-the-art setting  Document evaluations, daily notes, progress reports, and discharge summaries in compliance with payer and regulatory requirements  Monitor patient progress and adjust treatment plans accordingly  Collaborate with interdisciplinary team members (PT, OT, SLP, physicians, social workers) to optimize patient care  Educate patients and caregivers on home exercise programs, injury prevention, and functional independence  Ensure compliance with New York State Department of Health regulations and facility policies  Participate in quality assurance, performance improvement initiatives, and staff meetings Qualifications  Current New York State license to practice Physical Therapy  Current CPR/BLS certification  Experience in outpatient and/or adult rehabilitation preferred (new graduates welcome with strong clinical rotations) Preferred Skills  Experience in a multidisciplinary outpatient setting  Knowledge of orthopedic and neurological rehabilitation  Bilingual (Spanish/English) strongly preferred to serve Bronx community  Ability to manage a full patient caseload efficiently Productivity & Performance Expectations  Maintain a full-time caseload consistent with outpatient productivity standards  Complete timely and accurate documentation to support medical necessity and reimbursement  Demonstrate measurable patient progress and functional outcomes  Adhere to facility scheduling and attendance policies

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  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    26 days ago
    $13–$25 hourly
    Full-time
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 2. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 3. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene. 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 2. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 3. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training. 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 2. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 3. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 4. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 5. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 6. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 7. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 8. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided. 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates. 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 2. Sous Chef • Assists Executive Chef in daily kitchen management. 3. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 4. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 5. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 6. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 7. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Visual Merchandiser
    Visual Merchandiser
    27 days ago
    Full-time
    Borough Park, Brooklyn

    We are seeking a creative and detail-oriented Visual Merchandiser to join our team. In this role, you will be responsible for designing and implementing visually appealing displays that enhance the shopping experience and drive sales. You will collaborate with the marketing team to ensure that our visual merchandising aligns with brand standards and market trends, and be motivated to work efficiently individually. The ideal candidate will have a strong background in retail sales, customer service, and design software. Responsibilities Develop and execute innovative visual merchandising strategies that attract customers and promote products effectively. Create eye-catching displays using knowledge of retail math to optimize product placement and inventory control. Collaborate with store management to ensure displays are aligned with seasonal promotions and marketing campaigns. Utilize design software such as Adobe Creative Suite and AutoCAD to create layout plans for multiple store displays that are in different locations. They vary in size, customers and fixtures. Conduct regular assessments of visual merchandising effectiveness and make adjustments as needed based on customer feedback and sales data. Maintain organized inventory of display materials and props, ensuring all elements are in good condition. Train staff on visual merchandising standards to ensure consistency across all locations. Ability to lift at least 30 pounds. Requirements Proven experience in retail sales or a related field, with a strong understanding of customer service principles. Proficiency in Adobe Creative Suite and AutoCAD is preferred for creating design layouts. Strong organizational skills with the ability to manage multiple projects simultaneously while meeting deadlines. Knowledge of retail math concepts to analyze sales data and make informed decisions regarding product placement. Excellent communication skills to effectively collaborate with team members and management. A keen eye for aesthetics, market trends, and the ability to create visually appealing displays that resonate with customers. Join our team as a Visual Merchandiser and play a key role in shaping the shopping experience while showcasing your creativity! Job Types: Full-time, Contract

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  • Senior Software Engineer
    Senior Software Engineer
    1 month ago
    $170000–$220000 yearly
    Full-time
    Manhattan, New York

    Job Description – AI/ML Engineer (Full-Time) Elitech Nexus is building a next-generation AI operating layer designed to act as a proactive “AI COO” for businesses—automating workflows, optimizing decisions, and executing real operational tasks across business systems. As an AI/ML Engineer, you will design and develop the intelligence layer that powers decision-making, context awareness, and action planning. You will work on production-grade AI systems that go beyond chat interfaces—focusing on reasoning, workflow execution, and measurable business outcomes. You will be responsible for building and optimizing LLM-driven systems, developing decision engines, and integrating AI models into real-world operational workflows such as revenue operations, lead management, and process automation. This role requires strong system thinking and hands-on experience in deploying AI models within scalable, reliable architectures. You will collaborate closely with backend and product teams to deliver an AI platform that actively drives business performance—not just insights. Responsibilities – AI/ML Engineer • Design and develop LLM-powered decision and reasoning systems, • Build and optimize model pipelines for real-world business use cases, • Implement context-aware AI systems with memory, retrieval, and state management, • Develop and evaluate prompt strategies, model routing, and response quality, • Integrate AI models with backend systems, APIs, and workflow engines, • Work on automation of business workflows (lead handling, operations, decision execution), • Improve model performance, latency, and cost efficiency, • Ensure reliability, safety, and controllability of AI-driven actions, • Collaborate with backend and product teams to deliver production-ready AI features, • Contribute to system architecture for scalable, real-world AI applications

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  • General Manager – Full-Service Restaurant Operations
    General Manager – Full-Service Restaurant Operations
    1 month ago
    Full-time
    Gowanus, Brooklyn

    General Manager – Full-Service Restaurant Operations Brooklyn, NY | Full-Time | 50 Hours/Week | Bilingual (Spanish/English) Required Table 87 is seeking a sharp, experienced General Manager to oversee operations at our two full-service coal-fired pizza and Italian restaurants in Brooklyn. This is not just a management role, it’s a leadership position within a growing, family-owned business. We’re a high-volume operation with multiple revenue streams, and ownership is actively involved in the day-to-day. We move quickly, expect accountability, and don’t operate with layers of corporate structure. We’re looking for someone who can step into that environment, earn trust, and take real ownership of operations. This role is for someone who is hands-on, detail-oriented, and willing to put in the work to understand how we operate and help build structure where it’s needed. The ideal candidate is bilingual (Spanish/English), experienced, highly organized, and comfortable managing both people and systems at a high level. Key Responsibilities • Operations Management, • Lead all day-to-day operations across two full-service Table 87 locations, • Implement and maintain systems that improve efficiency, consistency, and guest experience, • Manage labor budgets, scheduling, and clock-ins with discipline and accuracy, • Oversee service flow, order timing, and execution across all stations, • Ensure flawless execution of all online ordering platforms (UberEats, DoorDash, Slice, Grubhub,etc.), • Oversee and optimize POS systems, printer functionality, and order routing Restaurant365 Leadership • Utilize Restaurant365 for daily operations, not just reporting, • Manage inventory control, ordering, and vendor relationships, • Track labor cost, cost of goods, and overall performance, • Review daily and weekly reporting and make real-time operational adjustments, • Use R365 insights to improve profitability and efficiency, • Employee Onboarding & Training, • Lead onboarding for all new hires across front-of-house and back-of-house, • Build and maintain structured training systems, • Train staff consistently to improve service, efficiency, and sales performance, • Ensure all team members fully understand their roles and expectations, • Continuously develop staff and identify areas for improvement People & Service Leadership • Hire, train, and retain team members across FOH and BOH, • Run weekly team meetings with servers, bussers, bartenders, and kitchen staff, • Be on the floor daily, interacting with guests, resolving issues, and leading by example, • Hold team members accountable to company standards at all times, • Create a professional, respectful, and performance-driven work environment, • Handle customer issues directly and ensure a high level of hospitality Front & Back of House Oversight • Oversee front counter operations and full dining room service, • Maintain strong coordination between FOH and BOH at all times, • Ensure speed, accuracy, and consistency across all stations, • Step into any position when needed and lead from the floor Online Ordering & Technology • Oversee all third-party and direct ordering platforms, • Understand how Grubhub, Uber Eats, DoorDash, Slice, and similar platforms operate, • Manage order timing, prep times, and driver coordination, • Ensure all systems are functioning properly, including POS, printers, and integrations, • Be highly comfortable with technology, including Google Workspace and daily digital operations Sales & Performance Improvement • Train staff to upsell and improve average ticket size, • Identify opportunities to increase sales through better execution and service, • Continuously improve operations to drive profitability, • Take ownership of improving overall business performance Events & Catering • Own execution of all in-house events and private dining experiences, • Work closely with the Catering & Events Team Lead on off-site - catering and large-scale events, • Ensure clear communication and strong execution across all teams, • Track event performance and assist in growing the catering program Inventory & Compliance • Oversee all product ordering, inventory controls, and vendor relationships, • Ensure no outages through proactive monitoring and reordering, • Maintain tight inventory systems and organization, • Enforce FIFO systems and track waste to maximize margins Requirements Minimum 5+ years General Manager experience in full-service restaurants REQUIRED: Deep working knowledge of Restaurant365 (inventory, labor, reporting) Fluent in Spanish and English Strong leadership and training experience with the ability to develop teams Deep understanding of online ordering platforms (Grubhub, Uber Eats, DoorDash, Slice) Strong operational knowledge of both FOH and BOH High level of comfort with technology, including Google Workspace, POS systems, and reporting tools Strong experience running team meetings and managing staff performance Excellent customer service instincts and ability to resolve issues professionally Highly organized, detail-oriented, and consistent Must be available for 50 hours/week, including nights and weekends Hands-on leadership style, present, reliable, and able to lead by example Strong understanding of BOH operations and inventory procedures Familiarity with Brooklyn restaurant operations and DOH standards is a plus Compensation & Schedule Full-time salaried position (starting at 50 hours/week) 2 scheduled days off per week Competitive salary (commensurate with experience) Performance-based bonus potential Opportunities for growth within a growing, respected brand About Table 87 Established in 2012, Table 87 is a Brooklyn-based coal-fired pizza and Italian restaurant group known for quality, consistency, and community. As the first pizzeria in Brooklyn to serve coal-fired pizza by the slice, we’ve built a reputation for great food, strong operations, and neighborhood roots, while expanding into frozen retail, food service, and catering.

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