Product support specialist jobs in Pasadena, California - Page 2Create job alerts

Job DescriptionDescription: The Marketing Specialist / Business Coach will play a key role in the Business Source Center by advising South Los Angeles small businesses and start-ups how to develop, monitor and execute marketing programs across a variety of social channels to several target audiences with multiple demographics, create compelling marketing materials to promote the business. The Marketing Specialist will report to the Director of Economic Development. ESSENTIAL DUTIES AND RESPONSIBILITIES • Conduct market research to identify customer trends, competitor offerings and demographic data., • Work with the business to come up with branding ideas, graphic designs, promotional materials and advertising copies., • Help the business discover effective marketing and promotional channels, including media platforms to be used to relay product messages to the target audience., • Investigate the performance of a company’s marketing campaigns and strategies through evaluating key performance metrics., • Create innovative marketing campaigns depending on complete data and present the recommendations to the business., • Create goals and objectives to approach customers through appropriate marketing channels with the business., • Help instruct the business in outbound and inbound marketing activities by displaying expertise in certain areas such as event planning, advertising, optimization and content development., • Develop and design websites and provide SEO to support business engagement and access to customers.Requirements:, • Proven experience as a marketing specialist or similar role, • Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/social media etc.) and market research methods, • Bachelor’s degree in journalism, marketing, communications, or a related field, • Demonstrable experience in marketing data analytics and tools, • Solid computer skills, including MS Office, marketing software (Adobe Creative Suite and CRM), and applications (Web analytics, Google AdWords etc.), • Well-organized and detail-oriented, • Exceptional communication and writing skills BENEFITS CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including: • 14 Paid Holidays, • On-Demand training memberships to bolster professional development, • Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance, • 401k eligibility from day one & up to 3% matching after one year, • 529 Educational Savings Plan from Principle, • Flexible Spending Account (FSA), • Short & Long Term Disability, • Accident & Hospital Indemnity, • Whole life insurance with cash benefits, • Identity Theft Protection and Legal Services, • Discount pet insurance through ASPCA $68,640-$75,000 annually All candidates are subject to pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Veronica Garcia (213) 743-6193.

Job DescriptionCompany Description Sirtex Medical is a global leader in healthcare, with offices in the U.S., Australia, Germany, and Singapore, dedicated to improving patient outcomes. Our mission is to be at the forefront of minimally invasive cancer and embolization therapies. By partnering with physicians, we aim to provide innovative products that enhance patient outcomes and simplify treatments. Achieving this ambitious goal requires passionate and talented individuals who are committed to making a difference. Our flagship product, SIR-Spheres® Y-90 resin microspheres, is a targeted radiation therapy for liver cancer. To date, we have delivered over >150K doses across 50+ countries, significantly impacting patients' lives worldwide. Our success is fueled by our dedication to serving the medical community, maintaining professionalism, fostering a collaborative work culture, nurturing an entrepreneurial spirit, and continuously pursuing innovation and improvement. At Sirtex, we are committed to creating a great workplace. We offer a range of benefits, programs, and services to support our employees, ensuring they have opportunities to contribute to our success and advance their careers. Join our inclusive community, where you can collaborate with talented colleagues, bring your ideas to life, and advance your career, all while delivering innovative healthcare solutions to patients. Job Description The Embolic Sales Specialist is responsible for promoting, educating, and selling embolic products to healthcare professionals, hospitals, and clinics. This role involves building strong relationships with customers, understanding their clinical needs, and providing solutions to optimize patient care. The representative will also ensure compliance with regulatory standards and company policies while achieving sales targets. Responsibilities: • Develop and execute a strategic sales plan to achieve or exceed sales targets., • Identify and engage potential customers, including interventional radiologists, vascular surgeons, and other healthcare professionals., • Conduct regular visits to hospitals, clinics, and other healthcare facilities to increase product visibility., • Drive product adoption through persuasive communication and product demonstrations., • Develop an understanding of the market unique to assigned territory, • Build and maintain strong relationships with existing and potential customers., • Provide outstanding customer service, addressing inquiries and resolving issues promptly., • Maintain in-depth knowledge of LAVA and its clinical applications., • Educate healthcare professionals on product usage, techniques, and benefits through training sessions, workshops, and in-services., • Stay updated on competitive products and industry trends to effectively position the company’s solutions., • Manage and prioritize customer accounts and sales activities within the assigned territory., • Collaborate with internal teams (marketing, medical affairs, clinical affairs) to ensure seamless customer experiences., • Adhere to all regulatory and company policies regarding sales practices and product promotion., • Maintain accurate records of sales activities, customer interactions, and forecasts in Salesforce., • Provide timely sales reports and market feedback to management., • Perform other duties as assigned by managementQualifications, • Minimum education: Bachelors degree in Business, Science or a related field, • 5+ years of direct embolic experience and 10+ years medical device sales experience launching new products and selling modality change REQUIRED., • Ability to effectively interact with a variety of health care professionals, • Demonstrate initiative, creativity, and resourcefulness, • Intermediate to advanced skills in Microsoft Office Suite, • Must reside in and be able to travel within the territory for which you are assigned, • Travel 60-75% which can include weekends/holidays as needed, • Physical requirements include: sitting, walking, standing, for prolonged amount of time, possible exposure to radiation and ability to lift up to 25 lbs In addition to the expected base compensation, this role is eligible for Sirtex’s variable bonus (starting at $140,000 up to $150,000 dependent on the level hired for, with eligibility for additional compensation based on other milestones) and benefit plans, which include paid sick and vacation time, health insurance and a generous 401k matching program Additional Information All your information will be kept confidential according to EEO guidelines. Do you want to be part of something bigger? A team whose impact stretches across the globe making a real difference to the quality of people’s lives. Sirtex recognizes that well-being, financial health, and work-life balance are crucial for our employees to achieve personal success. Sirtex offers qualified candidates: • Diverse and flexible work arrangements to achieve the optimum balance between work and personal responsibilities., • A culture of respect, diversity, collaboration, and innovation fostering inclusiveness and superior performance., • Attractive compensation and benefit packages which are practical, robust and equitable., • A commitment to support ongoing professional growth through career development, on the job experiences and training opportunities., • Challenging work which supports the development of new and better ways to improve clinical outcomes for oncology treatment around the world. Sirtex is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other characteristic protected under applicable law. Sirtex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Job Description Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote – Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 – potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 – $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: • Monitor e-mail, web and phone intake channels to respond to customer inquiries, • Answer product related questions including implementation and troubleshooting, • Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system, • Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: • Associates degree in IT-related fields, • Minimum of 3 years of experience, • Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files, • Competent in cloud network and server utilization practices, • Proficient in cybersecurity practices, • Familiar with common firewall resolution practices, • Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration, • Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure, • Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical, • Ability to leverage and/or engage others to accomplish tasks and projects, • Multitasks, prioritizes and meets deadlines in a timely manner, • General understanding of sales, customer service and consulting functions, • Strong organizational and follow up skills, • Excellent verbal and written communication skills and attention to detail, • Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner, • Familiarity with Salesforce CRM, • Previous experience in medical facilities, with customer facing support

Job DescriptionWho is Beauty Barrage? Beauty Barrage is a full-service strategic sales management team with our Field Team servicing doors across North America. Beauty Barrage works with some of the hottest brands in beauty today and provides in-store support in retailers like Sephora, ULTA, Bluemercury, and more! We have over 200+ beauty professionals servicing over 3,000 doors in the U.S. and Canada. We were also named to the Inc. 5000 list of fastest-growing companies. Job Summary: The objective of the Brand Specialist position is to productively support Beauty Barrage’s client brands in various retailers. The Brand Specialist will be responsible for achieving sales targets in an assigned market, cultivating relationships, and driving brand awareness. As a Brand Specialist, you will report to the Field Sales Manager or Brand Executive depending on your market. Our Brand Specialists are expected to be self-starters, results-oriented, and have a passion for the beauty industry. This is a fluctuating, part-time opportunity, with the work schedule varying monthly based on the brands’ needs and distance willing to travel.Job Duties: • Achieve sales goals for assigned brands., • Represent brands within an assigned territory and retailers to drive sales and brand awareness., • Establish and develop strong relationships with the store teams., • Educate and train store staff on brand knowledge., • Execute interactive product demonstrations., • Ensure product merchandising meets company standards., • Provide critical feedback through survey responses., • Leave a positive lasting impression after each store visit.Qualifications:, • Minimum 2 years beauty retail experience, • Passionate about the beauty industry and knowledgeable of the in-store retail environment required., • Strong interpersonal skills and ability to influence., • Must be able to motivate others and work as part of a team., • Must be available on weekends., • Beauty savvy and able to represent the company image that is both polished and professional., • Must own a vehicle and be able to travel within territory., • Ability to occasionally lift and/or move up to 40 pounds.What’s in it for you?, • We hire employees, not just freelancers!, • Competitive Pay, • Accrue PTO, • Health Insurance (when applicable), • Full Scheduling Support, • Brand Founder Appearances!, • Elevated product Education & Training, • Work with multiple brands & retailers in multiple categories of beauty, • Opportunities to grow with a company that is growing 111% year after year Live our Company Core Values!, • Obsessed with success \u007C We over-deliver. We make you look good., • We skip to work \u007C We love what we do because we do what we love., • Evolve or die \u007C We eat the status quo for lunch., • We got the tattoo \u007C This isn't a gig, it's a career., • Embrace the chaos \u007C It might be beauty, but it ain't always pretty., • We've got your back \u007C We fiercely support each other and celebrate every win.

Job Description We are seeking an IT Application Support Specialist to join our team! You will resolve computer-related issues and installation for our clients using our ERP system, OMS. OMS is available on both the cloud and on-premise, and your role is to help maintain and resolve customer issues that arise on both the on-premise and cloud version. This role involves troubleshooting and installation of our software system on a customer's hardware and server configuration. As new and existing clients purchase and subscribe to our services, your role will be to ensure that customers have the proper configuration and setup needed to go live. We are a small, close-knit company, and work in a fast paced environment. You will be expected to work cross functionally in other operations of our company, such as sales and software engineering. Responsibilities: • Installation of the on-premise version of OMS ERP, including initial installation, updates, and configuration that is needed to get customers live, • Assist customers in converting existing data from their previous software to OMS, • Configure our cloud ERP including user onboarding, creation, and maintenance, • Maintain and troubleshoot cloud ERP issues, • Answer phone calls from our main support line and resolve customer issues during business hours, • Resolve issues for clients via phone, in person, or electronically, • Track customer issues and resolutions, • Experience in Microsoft SQL Server setup and maintenance, • Experience in Networking (e.g. DNS, ports), Windows Domain and Workgroup setup, • Previous experience in IT, customer service, or other related fields, • (nice to have) Fluency in SQL and Microsoft's Remote Desktop Service, • (nice to have) Amazon Web Services (AWS) experience, • (nice to have) Knowledge of warehousing, supply chain, e-commerce, and accounting principlesCompany DescriptionMaster System is a leading enterprise resource planning (ERP) software company that has helped thousands of wholesale distributors worldwide streamline and improve their operations. Our ERP system, known as OMS, is targeted towards supply chain operations, which includes inventory, warehousing, fulfillment, ordering, and accounting management. Our latest product, Pavo, brings OMS's features to the cloud and enables e-commerce solutions for wholesalers. We service a wide range of clients in industries such as shoes, apparel, and general merchandise, each with company sizes from as small as a singular employee to thousands of employees.Master System is a leading enterprise resource planning (ERP) software company that has helped thousands of wholesale distributors worldwide streamline and improve their operations. Our ERP system, known as OMS, is targeted towards supply chain operations, which includes inventory, warehousing, fulfillment, ordering, and accounting management. Our latest product, Pavo, brings OMS's features to the cloud and enables e-commerce solutions for wholesalers. We service a wide range of clients in industries such as shoes, apparel, and general merchandise, each with company sizes from as small as a singular employee to thousands of employees.

Job Description Job Title: IT Support Specialist - Connectivity Support Location: Primarily Remote – Some travel to sites as needed – Must be local to Los Angeles, CA or Phoenix, AZ Period: 09/09/2024 to 02/22/2025 – potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 – $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: • Monitor e-mail, web and phone intake channels to respond to customer inquiries, • Answer product related questions including implementation and troubleshooting, • Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system, • Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: • Associates degree in IT-related fields, • Minimum of 3 years of experience, • Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files, • Competent in cloud network and server utilization practices, • Proficient in cybersecurity practices, • Familiar with common firewall resolution practices, • Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration, • Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure, • Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical, • Ability to leverage and/or engage others to accomplish tasks and projects, • Multitasks, prioritizes and meets deadlines in a timely manner, • General understanding of sales, customer service and consulting functions, • Strong organizational and follow up skills, • Excellent verbal and written communication skills and attention to detail, • Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner, • Familiarity with Salesforce CRM, • Previous experience in medical facilities, with customer facing support

Job DescriptionJOB DESCRIPTIONMember of the support team responsible for the day-to-day activities at Los Angeles International Airport. The IT Support Specialist / Engineer provides On-site Hardware / Software support. JOB DUTIES• Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs).• When required, act as the customer Point-of-Contact and co-ordinate the scheduling of the onsite support with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.• Carry out onsite repairs of faulty equipment and services to the highest standards and co-ordinate the resolution with the appropriate resolver group.• Perform site surveys for new customer sites for preparation for new product and services installation under the guidance of senior team members.• Report and escalate all observed problems to proper operational escalation points.• Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications.• Windows 10 desktop support.• Printer • Audio/Video Displays

Job DescriptionJob Summary We are looking for a detail-oriented and proactive Marketing Specialist to support our onsite team in Los Angeles. This position is ideal for someone who enjoys coordinating campaigns, interacting with customers, assisting with brand initiatives, and helping ensure that all onsite marketing activities run smoothly from start to finish. Key Responsibilities * Assist with planning and coordinating in-person marketing initiatives and client campaigns. * Support event-based activities, product demonstrations, and brand presentations. * Help prepare materials, displays, and equipment for onsite marketing activities. * Maintain accurate documentation, reports, and internal records. * Ensure marketing setups remain clean, organized, and aligned with client standards. * Collaborate with team members to improve processes and ensure campaign success. * Provide general administrative and coordination support as needed. Qualifications * High school diploma or equivalent required (associate or bachelors degree preferred). * Strong communication and interpersonal skills. * Highly organized with excellent attention to detail. * Reliable, professional, and able to work onsite in Los Angeles daily. * No prior marketing experience required full training provided. Benefits * Competitive weekly pay * Paid training and ongoing development * Opportunities for advancement into senior marketing or coordinator roles * Supportive, team-oriented work environment * Travel opportunities for company events * Performance-based bonuses and incentives