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Join Our Team as a Bilingual Middle School Math Tutor in Queens! Position: Bilingual Middle School Math Tutor Location: JHS 226 Virgil I. Grissom, 121-10 Rockaway Blvd, South Ozone Park, NY 11420 About the Role: Are you passionate about making a difference in students' lives? We're seeking an enthusiastic, bilingual (Spanish-speaking) math tutor to join our team and provide essential classroom support to 6th and 8th-grade math teachers. This is a fantastic opportunity to work directly with students, helping them build confidence and excel in math. What You’ll Do: As a tutor, you’ll work closely with teachers and school leaders, playing a vital role in delivering personalized support to small groups of students. Your efforts will help ensure that students receive the rigorous, culturally responsive education they deserve. Schedule: Tuesday, Wednesday, and Thursday from 9 AM to 2:30 PM. Program Duration: November 19th to January 30th (excluding holidays and school conferences). Key Dates (No Programming): November 28-29 (Thanksgiving) December 24-January 1 (Winter Recess) January 29 (Lunar New Year) What We’re Looking For: Experience: Prior experience in tutoring or teaching middle school math is preferred. Bilingual: Must be fluent in English and Spanish, with the ability to provide academic support in both languages. Team Player: Willingness to collaborate with teachers and students to support their academic success. Strong Communicator: Excellent communication skills are essential for effective collaboration. Availability: Must be available to work the specified hours on Tuesdays, Wednesdays, and Thursdays. Passionate: A commitment to educational equity and social justice, especially for minority and low-income students. Why Join Us? Competitive Pay: Start at $24/hr with the potential to earn $26.40/hr* through a completion bonus. Impact: Make a meaningful difference in the lives of students in one of NYC’s most underserved communities. Professional Growth: Gain valuable experience in an educational setting, working closely with experienced educators. Additional Details: Compensation does not include pay during school breaks (Winter Break, Spring Break, etc.). Attend a 30-minute event per quarter and complete 5 minutes of asynchronous training each week. Be flexible and ready to adapt to changing needs, including possibly teaching different grades or subjects as needed. Join Us in Closing the Opportunity Gap: PRACTICE is dedicated to advancing equitable education in NYC’s public schools. By joining our team, you’ll be part of a mission-driven organization committed to improving outcomes for low-income students and their families. *Completion bonus is based on program completion and maintaining a high standard in your Education Champion Quality Review. Are you ready to inspire and empower the next generation?

Moss Financial Services is a dynamic firm specializing in comprehensive financial planning, including life settlements, insurance solutions, investment advisory, and employee benefits. We are committed to delivering personalized, results-driven financial strategies for individuals, families, and businesses. A significant portion of our profits supports charitable organizations, reflecting our dedication to both financial success and social responsibility. We are looking for experienced professionals to join our growing team, offering opportunities for career advancement and meaningful impact. Job Description: Join our dynamic team at Moss Financial Services. We are looking for a licensed insurance sales assistant with at least 2 years of experience to help us expand our client base and provide top-notch support. This role will involve lead generation, client communication, appointment setting, and portfolio reviews. You'll be working directly with companies, individuals, and key partners to drive our life settlement and insurance products. Responsibilities: Assist with sales and marketing efforts, primarily for life insurance and life settlements. Call and follow up with referrals, prospects, and clients. Help maintain customer relationships and provide exceptional client support. Coordinate with internal teams to ensure smooth client onboarding and follow-ups. Assist in preparing presentations and client meetings. Requirements: Must have a valid insurance license. Minimum 2 years of experience in life insurance or life settlements. Strong communication, organizational, and multitasking skills. Ability to work independently and manage client relations. Benefits: Competitive compensation. Opportunity for growth in a supportive, mission-driven company. Flexible working environment. If you're passionate about helping clients and growing with a company that makes a difference, we’d love to hear from you!

Ace Glass is seeking a professional individual who can do Sales, Estimating as Assistant Project Manager for a full-time position. The ideal candidate will have previous experience in the construction industry in both the field and estimating, as well as with above average math and computer skills. Great communication skills, a strong work ethic and being a self-starter are an absolute must. Responsibilities: • Read blueprints and other documentation to prepare time, cost, materials, and labor estimates. • Obtain multiple quotes from suppliers. • Attend meetings, conduct site inspection, and collaborate with field team to gather information on material and labor requirements as well as other data for project proposals. • Consistently follow up on submitted bids with Architect and/or Construction Manager. • Review budgets to make sure everything is covered before contracts are signed. • Develop accurate and concise clarifications and assumptions from contractors/architects. • Prepare accurate quantity takeoff and pricing using architectural drawings, specifications and shop drawings. • Manage multiple estimating projects concurrently with ability to multi-task with jobs that are in progress. • Solve problems and conflicts with potential glazing systems and the customization needed to meet architectural requirements. • Consider and understand problems and identify appropriate solutions. • Maintain detailed records of each project estimated and jobs in progress. The records are recorded in two locations: project file and in shared drive on the computer. • Duties are not limited to the above list but give an example of general basic requirements. • Salary will be based on experience level and background. Education Estimator will need to have earned a high school diploma or equivalent. Preferred AA or bachelor’s degree in a construction-related or business field. Preferred Qualifications • 2+ experience in estimating • Take-off/budgeting knowledge • Great communication skills • Strong work ethic • Ability to self-manage • Ability to train and utilize Quickbooks software quickly • Be able to familiarize with industry standard materials and installation Schedule: • Day shift • Monday to Friday Benefits: • Paid Time Off/Holidays/Bonus • Health Plan Offered • 401k w/ Employer Match up to 4%

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available. About the role: The Security Specialists, under the direct supervision of the Shift Supervisor, ensures SIS standards and policies are met in overall field services, operations and functions in assigned area such as: site inspections, emergency response, camera review, client liaison, and special projects as assigned. All duties must be performed in accordance to client policies and procedures and all state and federal regulations. In this role, your responsibilities will be: Provide a safe and professional work environment for client's employees and guests Provide escort, patrol on foot to secure your assigned post Act quickly as a responder to incidents Bring a positive attitude every day -- represent our brand, the client, and yourself in a professional manner As a candidate you must have: High school diploma (or GED) Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications Interpersonal skills and a professional attitude Uniform attire and grooming standards must be maintained while in uniform We offer: $20 per hour Paid Time Off including Sick/Safe Time A dynamic and challenging work environment with opportunity for growth

Join Our Team at Secure Cash, LLC! We are an established armored trucking company seeking a motivated and detail-oriented dual-role Bookkeeper and Office Assistant to support our financial and administrative operations. If you have a passion for numbers and enjoy working in a fast-paced environment, we want to hear from you! Key Responsibilities: Bookkeeping Duties: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, payments, and expense reports. Reconcile bank statements and ensure accurate cash flow management. Assist with payroll processing and ensure compliance with relevant regulations. Prepare monthly financial statements and reports for management review. Assist with budgeting and forecasting activities. Ensure all financial transactions are recorded in compliance with company policies and applicable regulations. Manage vendor and customer accounts and maintain positive relationships. Office Assistant Duties: Answer phones and greet visitors in a professional manner. Provide administrative support to management and staff, including scheduling meetings and maintaining calendars. Organize and maintain office filing systems, both electronic and paper-based. Assist with the preparation of reports, presentations, and correspondence. Order office supplies and manage inventory levels. Support the onboarding process for new employees, including preparation of paperwork and orientation. Help maintain a clean and organized office environment. Perform other duties as assigned by management. Qualifications: High school diploma or equivalent; associate degree in accounting or related field preferred. Proven experience in bookkeeping or accounting, preferably in a similar industry. Proficient in accounting software (e.g., QuickBooks) and Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Ability to communicate effectively, both verbally and in writing. Strong problem-solving skills and the ability to work independently. Knowledge of compliance regulations in the armored transportation industry is a plus. Working Conditions: · Office environment within an armored trucking company. · May require occasional overtime or flexibility in hours. What We Offer: Competitive salary [$64,350 to $70,000] Comprehensive benefits package A supportive and dynamic work environment Opportunities for professional growth and development Secure Cash, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Experienced HVAC Technician (NYC Certified) - Part-time/On-call Company Overview: At RLC Technicians, we pride ourselves on being a trusted leader in the contracting industry, specializing in construction, renovation, electrical, plumbing and HVAC. With a rich history spanning 8 years, we have built a solid reputation for delivering high-quality projects, exceptional service and innovative products to our clients. Job Description: As a Part-Time HVAC Technician, you will play a crucial role in our service delivery to residential and commercial clients. Seeking an experienced HVAC Technician with a proven track record in installing, maintaining, and repairing HVAC systems in New York City. The ideal candidate will possess all relevant NYC certifications and be available to work part-time or on-call during the day. Responsibilities include taking the lead role on jobs, servicing both ductless and cooling tower systems, and ensuring efficient and accurate work. Your responsibilities will include: Responsibilities: Performing routine maintenance checks on HVAC systems according to scheduled service appointments. Diagnosing and troubleshooting HVAC system issues accurately and efficiently. Conducting repairs and replacements (ductless and cooling tower systems) of parts/components as needed to restore HVAC systems to optimal working condition. Ensuring all work complies with industry standards and company procedures. Documenting all work performed, including parts used and services provided. Providing excellent customer service by addressing client inquiries and concerns professionally and promptly. Maintaining a clean and organized work environment. Collaborating effectively with team members to ensure efficient workflow and timely completion of tasks. Participate in ongoing training and professional development to stay up-to-date on industry advancements and best practices. Requirements: Proven experience as an HVAC technician or similar role. 3+ years of experience working as an HVAC Technician in New York City. Technical expertise in troubleshooting and repairing HVAC systems. Knowledge of energy efficiently standards and sustainable practices are a plus. Possess all relevant NYC certifications (e.g., Gas Certification, Oil Burner Certification, EPA Universal Certification). Strong knowledge of HVAC systems, including installation, maintenance, and repair techniques. Ability to work independently with minimal supervision; manage time efficiently all while maintaining attention to detail. Strong skills thinking on your feet and outside the box. Physical ability to lift and maneuver heavy equipment and work in various environmental conditions. Professionalism, excellent communication/customer service skills and a customer-focused approach. Availability to work independently or with a team part-time and/or on-call. Flexibility including weekends and evenings as needed for emergency situations. Benefits: Competitive hourly wage commensurate with experience. Opportunity to work with a dynamic team in a growing company. Application Process: To apply for this position, please submit your resume highlighting relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team. Note: The above job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.

We are seeking a highly-motivated, professional, and reliable individual to fulfill a Paralegal position in the Workers’ Compensation Department of an established Glendale, Queens Office. Central daily responsibilities include: Heavy volume client communication; periodic file reviews; hearing preparation; follow-up on carrier payments; evaluation of case status; follow-up on medical requests with doctor’s offices; coordinating medical care and determining status of client treatment; filing of fee applications; contact with claim’s adjusters; drafting of correspondence to all appropriate parties; and explanation of detailed legal issues to clients. The ability to handle heavy call volume with outstanding customer service skills is imperative in maintaining this position. The ability to set priorities and successfully manage any changes in priority is required. The ideal candidate for this position enjoys strong client contact and communication. You must enjoy working on the phone, as that is critical your success and enjoyment at this firm. The ideal candidate must possess the following attributes: •Knowledge of Workers’ Compensation law; •Ability to communicate clearly and effectively with a variety of individuals; •Strong customer service skills and excellent telephone manner; •Supreme organizational skills; •Ability to work independently and maintain accuracy in a fast-paced work environment; •Ability to multi-task and appropriately manage time and responsibilities; •Ability to maintain and coordinate numerous records and files; •Professionalism; •Ability to communicate effectively with in-office executives; and •Dependability Prior experience as a Workers’ Compensation paralegal is a MUST. Fluency in Spanish is preferred. We are willing to hire the right individual immediately. Pay is competitive and commensurate with experience.

Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Catering & Events Manager is responsible for increasing hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals, or other markets in order to promote the hotel and secure additional sales and detail all incoming events and service assigned events, banquets and meetings. The Catering & Events Manager Essential Responsibilities: Provide professional and courteous customer service at all times. Implement approved sales plan and action plans as directed. Develop and search for potential markets for hotel. Develop, create, and implement innovative Sales and Marketing techniques. Maintain CI/TY and prepare BEO packets and layouts for the team. Execute and distribute all in-house advertising and promotional campaigns. Maintain competitive analysis statistical information. Maintain current filing system on company accounts and prepare required reports. Maintain enthusiasm and interest throughout all stages of the conference planning. Detail all incoming events. Meet weekly with Food & Beverage Director to review operations efficiencies and concerns. Distribute and update all banquet event orders in a timely fashion ensuring all necessary departments have sufficient time to properly accommodate all client needs and requests. Work with the Audio-Visual department to ensure all equipment is ordered, set up, and tested prior to guest use. Work with culinary team to plan all menus and assist with catering events. Ensure all functions are billed correctly. Contact in house meeting planners to promote good will and foster additional and repeat business. Maintain good rapport with local civic groups and associations. Prepare reports as requested: Sales Call Reports, Internal Sales Report. In the absence of a Director of Sales & Marketing, attend and lead Sales and BEO meetings with the team. Attend weekly staff meetings, weekly sales, catering, and all BEO Meetings. Make personal sales calls. Complete projects as determined by the Director of Sales & Marketing. To do this kind of work, you must be able to: Understand sales principles relating to the product you are selling. Organize activities to make the best use of time and efforts. Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity. Use arithmetic in computing the cost of sale to customer. Maintain enthusiasm and interest throughout all conferences with buyers and sellers. Keep accurate records of contacts, sales, and purchases. Be available on nights, weekends, and holidays. Physical Demands: Lifting 30 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years' experience in Sales with some background in convention center operations is desirable. (Pay range: $75,000 - $85,000)

Job Highlights Qualifications - Strong writing and editing skills - Highly detail-oriented with time management skills - Ability to work with cross-functional teams - Experience in bid writing, proposal development, or similar roles - Understanding of procurement processes and bid management - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and document editing software - Experience in the construction or contracting industry - Experience in construction bid writing - Ability to work closely with project managers - Experience in low voltage and CCTV construction - Requirements: At least 1 year of successful sales experience Benefits - Competitive salary - Hybrid work environment (50% remote) - The position will be based in Queens, NY, with 50% flexibility for remote work Responsibilities They are seeking a Bid Writer to prepare detailed, professional bids that meet the specific requirements of each project. The ideal candidate is detail-oriented, organized, has extensive experience in construction bid writing, and can work closely with project managers. Company Profile: As a Bid Writer, you will be responsible for preparing detailed, professional bids that meet the specific requirements of each project. Your duties will include analyzing project drawings, reviewing client requirements, and ensuring all proposals align with the company's portfolio and standards. You will need to write accurate, competitive bids that showcase our expertise and help win new contracts. The Bid Writer will be responsible for preparing and submitting compelling proposals, bids, and tenders to secure new business opportunities. They will work with internal teams to gather information, articulate the organization's value proposition, and ensure proposals meet requirements. - Analyze project drawings and review client requirements - Prepare detailed, professional bids that meet specific project requirements - Ensure all proposals align with the company's portfolio and standards - Write accurate, competitive bids that showcase expertise and help win new contracts - Prepare and submit compelling proposals, bids, and tenders - Work with internal teams to gather information and articulate value propositions - Ensure proposals meet requirements - Write bids, cost estimates, and read construction plans - Proficient in writing responses to RFQs - Occasional site visits to discuss change orders Job Description Avantiteam.inc is excited to partner with our client, a low voltage installation company specializing in video surveillance, vehicle monitoring, audio systems, building intercoms, access control, and other construction projects, located in Queens, NY (hybrid, 50% remote)! They are seeking a Bid Writer to prepare detailed, professional bids that meet the specific requirements of each project. The ideal candidate is detail-oriented, organized, has extensive experience in construction bid writing, and can work closely with project managers. Company Profile: As a Bid Writer, you will be responsible for preparing detailed, professional bids that meet the specific requirements of each project. Your duties will include analyzing project drawings, reviewing client requirements, and ensuring all proposals align with the company's portfolio and standards. You will need to write accurate, competitive bids that showcase our expertise and help win new contracts. Experience in construction bid writing is preferred, and the ability to work closely with project managers is essential. Job Description: This is a contract remote role for a Bid Writer. The Bid Writer will be responsible for preparing and submitting attractive proposals, bids, and tenders to secure new business opportunities. They will work with internal teams to gather information, articulate the organization's value proposition, and ensure proposals meet requirements.

Here at Simply Tidy Cleaning LLC, we’re looking for a meticulous and experienced Cleaning Technician to join our team here in the Queens, Nassau, Manhattan area. In this role, you will be responsible for professionally and efficiently cleaning our clients’ homes.. The ideal candidate will have a thorough knowledge of proper cleaning chemical usage and effective cleaning techniques. As a Cleaning Technician, your primary duties will include sanitizing, disinfecting, dusting, sweeping, vacuuming, and mopping all designated areas of the client's property. To excel in this role, you must be able to work independently, follow instructions precisely, and conduct yourself with integrity and professionalism as a representative of our company. You must be capable of performing all assigned tasks and handling physical labor ranging from light to strenuous. You must be super responsible, take accountability, and take pride in your work. You must be high spirited, high energy, and like interacting with people. Cleaning Technician Duties & Responsibilities: - Travel to client properties promptly, professionally, and on-time. - Review checklists for each property. - Complete all checklist items for every specific clean - Take accountability and pride in your work Cleaning Technician Requirements: - Must have at least 2 years of professional cleaning experience - Must speak english - Must have or be willing to get insurance - High school diploma, GED, or suitable equivalent. - Valid driver’s license. - Applicant is subject to a background check - Strong knowledge of cleaning supplies and chemicals. - Ability to understand and follow verbal and written instructions. - Ability to lift 20 pounds. - Must be able to stand and bend for extended periods.

Qualifications Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Benefits We provide competitive pay and all openings are entry-level Advancement and compensation are based on performance Responsibilities This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services Sales Rep will travel within sales territory to meet prospects and customers Sales Rep will conduct face-to-face meetings with business customers daily Sales Rep will build and maintain relationships with new and repeat business customers Sales Rep will work on building a great relationship and support for future prospects and potential future sales Daily training zoom calls Sales system for prospecting new sales Make sales presentations to business owners Effectively explain the details and benefits of our telecom plans and pricing to business customers Maintain current client relationships Complete weekly sales review Job description Barker Consulting is a competitive sales & marketing firm located in the heart of NYC. Our company is currently seeking competitive sales representatives to join our NYC sales team. This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services. Sales Representative Job Responsibilities: • Sales Rep will travel within sales territory to meet prospects and customers. • Sales Rep will conduct face-to-face meetings with business customers daily. • Sales Rep will build and maintain relationships with new and repeat business customers. • Sales Rep will work on building a great relationship and support for future prospects and potential future sales. We provide competitive pay and all openings are entry-level. We believe that it is important to know all aspects of the business. Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Advancement and compensation are based on performance Expectations & Responsibilities: • Daily training zoom calls • Sales system for prospecting new sales • Make sales presentations to business owners • Effectively explain the details and benefits of our telecom plans and pricing to business customers • Maintain current client relationships • Complete weekly sales review JOIN OUR TEAM We Are Hiring Our employees at Barker Consulting receive world-class learning opportunities through a proven system of hands-on training and mentorship from leaders of the industry. Our team structure and development plan allow for growth at every level. Our goal is to strengthen skills, personally and professionally, in order to climb the ranks at the firm. Our team comes from various backgrounds, experiences, and educations, which gives allows us to suit all of our clients’ needs. Company Description Barker Consulting was created due to high demand in our industry. We take our client's goals and propel them into reality. Our approach is unique in that we take old school tactics and new school technology to ensure growth and results. We are new to the area, but that doesn’t mean we haven’t done our research. With our experience, research, and stellar team, we deliver results in order to grow here in NYC and across the U.S.

Are you looking for a rewarding career in inspiring individuals and families to achieve unlimited potential? Look no further... Outreach Development Corporation is looking for a Primary Social Worker to work in our Ridgewood Residential program. The qualifications/requirements for this role are: You should have evidence-based knowledge of working with chemical dependence and co-occurring mental health issues. You should possess a CASAC- T, or CASAC, LMSW, LMHC, LCSW, MHC-LP, MSW-LP. 2-3 years of experience dealing with substance abuse disorders. 1-2 years of experience with clients with co-occurring and mental health disorders. 1-2 years of experience working in an OASAS-funded facility is a plus. Bilingual (Spanish / Polish) a plus. Action-oriented, adaptable, and innovative approach to program planning. This is a Full-time Exempt position. This role job description entails the following: The Primary Counselor is responsible for the delivery and implementation of supervision, support, and clinical services to a population of chemically dependent clients with co-occurring and mental health problems. Provide various clinical or substance abuse services. Conduct intakes and monitor individual, group, and family therapies. Develop service plans and conduct reviews as needed throughout treatment. Provide mental health assessments, counseling, referrals, and intervention services. Complete and maintain documentation according to federal and state guidelines. Other duties as assigned. Ability to work effectively in collaboration with diverse groups of people. At Outreach, we enjoy a strong work-life balance, excellent benefits, and ongoing professional training. Our enthusiastic employees love what they do and the positive impact they make every day. Outreach embraces diversity and promotes a workplace where individual differences are recognized, appreciated, and respected.

POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"