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Job Title: Cashier / Phone Operator Location: Mr. Broadway Position Overview: We're hiring a highly organized, customer-focused Phone Operator to manage calls, process Orders, and assist with takeout/delivery orders. The ideal candidate will be detail-oriented, multitask efficiently, and maintain a professional demeanor, ensuring accurate and efficient order handling. Key Responsibilities: Professionally answer high-volume calls, assisting with orders, reservations, and inquiries. Process third-party orders (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with kitchen and delivery staff. Provide exceptional customer service by answering menu questions, resolving concerns, and confirming order details. Coordinate with kitchen staff for correct and prompt order preparation. Manage order flow during peak hours calmly. Ensure accurate entry of all orders into the POS system. Assist with packaging and communicating pick-up times. Requirements: Previous experience in a high-volume restaurant or call center preferred. Familiarity with Uber Eats, DoorDash, and other delivery platforms. Strong multitasking skills for managing multiple lines and orders. Excellent verbal communication and professional phone etiquette. Strong attention to detail and accuracy. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Growth opportunities. Employee meals and discounts. If you're a quick thinker with excellent communication and a passion for customer service, we want to hear from you!
Hello! SOPO is a Korean fast-casual restaurant based in NYC. Our mission is to deliver a guaranteed form of happiness in the form of Korean food to nourish the body and soul. We are looking for someone to join and grow with our team. We are willing to pay higher than the posted rate if you demonstrate 1) a consistent and dependable attendance, 2) outstanding work ethic and performance, 3) speed and accuracy, and 4) a great attitude and team-mindset. SOPO Crew Members: We look for team members who have the following: • Enthusiasm, willingness to learn, positive attitude, excellent teamwork, • Top-tier customer service and communication skills, • Attention to detail, strong organizational skills, always willing to step up, • Previous line cook and prep cook experience preferred, • Fast-Casual and Quick-Serve experience preferred, • NYC Food Handler’s License, Health Department Certified is a plus, • Long-term partners who are looking to grow with the company! We plan to promote from within the team Minimum Requirements: • Weekend or Weekday availability, AM or PM, • Ability to pick up last minute shifts, • The ability to perform physical requirements of the position (lift up to 40 pounds), • 18 years of age or older, • Authorized to work in the United States Benefits: • Competitive pay rates based on experience + tips, • Flexible schedule with the possibility to work part-time and full-time basis, • FREE SOPO meal per shift, • Opportunity to grow with the new, hot, Korean dining option in NYC!
Job Overview: We are seeking a dedicated and hardworking individual to join our team as a Restaurant Staff member. As part of our dynamic and fast-paced environment, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming atmosphere, and contributing to the success of our quick service fast food restaurant. Responsibilities: - Maintain a clean and organized kitchen area, adhering to strict food safety standards. - Prepare and serve food items in a timely manner, ensuring high-quality and presentation. - Manage cash handling duties, including operating a cash register and processing payments. - Utilize Aloha POS to accurately process orders and maintain customer records. - Provide exceptional customer service, responding to customer inquiries and addressing concerns promptly. - Assist with bussing tables, clearing debris, and maintaining a clean and tidy dining area. - Work efficiently in a fast-paced environment, handling multiple tasks simultaneously. - Participate in food preparation, including prepping ingredients and cooking meals. - Maintain a strong focus on food safety, ensuring all food items meet health and safety standards. Skills: - Proven experience in a quick service fast food restaurant or similar setting. - Knowledge of food handling and food safety practices. - Proficiency in using POS systems, including Aloha POS. - Ability to manage cash handling duties accurately and efficiently. - Experience in grocery store or retail environment. - Familiarity with bussing and food preparation duties. - Strong communication skills and ability to provide exceptional customer service. - Ability to work effectively in a high-pressure environment. - Commitment to maintaining a clean and organized workspace.