Loan Operations Specialist
2 days ago
New York
NOTES (this is for a major bank in the NYC area). • Hybrid - 3 days onsite, 2 days remote required, • Looking to start ASAP, • Must have at least 3-4 years of LOANIQ experience with agency servicing specifically (will be eventually helping train other team members on LoanIQ), • Strong background of onboarding and booking new transactions, especially in agent servicing, • Need to be able to read a credit agreement (STLA most important), • Understanding of cash reconciliations, research, and resolution and loan servicing, • Would be a perk if they had experience using MS Dynamics but not a must, • Team is about 10 people in size (predominantly in Baltimore), • Interview process would be meeting with HM and two VP's - hopefully all in one sitting OVERVIEW We are looking for an experienced loan operations professional to join the FID Secured Lending (FSL) operations team on a temporary basis. The FSL business is in a period of significant volume growth, and this role exists to provide immediate production capacity in loan booking, participant servicing, and agency servicing — all within LoanIQ. This is a hands-on production role. We need someone who can process transactions from day one with minimal ramp-up. Prior experience at a major syndicated lending institution (agent bank or participant) is essential. KEY RESPONSIBILITIES Loan Booking & Deal Setup • Book new loan facilities in LoanIQ based on credit agreement terms, including deal, facility, and loan-level hierarchy setup, • Extract and input key commercial terms from credit agreements: pricing grids, commitment amounts, maturity dates, repayment schedules, borrowing base structures, financial covenants, • Set up deal economics accurately to support correct regulatory capital calculation, risk exposure, and credit availability, • Coordinate with front office, legal counsel, and product control on deal closing mechanics and funding instructions Participant Servicing • Process lifecycle servicing events for deals where the firm holds a participant position: interest payments, fee payments, principal repayments, rate resets, and rollovers, • Reconcile agent bank notices against LoanIQ records; investigate and resolve discrepancies in payment amounts, rates, or accrual periods, • Monitor and process borrowing base certificates, compliance certificates, and covenant reporting as received from agent banks, • Handle facility amendments, extensions, and waivers on participant positions, updating LoanIQ deal structures accordingly Agency Servicing • Perform agent bank servicing functions in LoanIQ for deals where the firm acts as administrative agent or lead arranger, • Process and distribute interest, fee, and principal payments to the lender syndicate; calculate pro-rata and non-pro-rata distributions, • Manage lender positions following primary syndication, secondary trade settlements (assignments and participations), and commitment changes, • Generate and distribute agent notices to the lender group: drawdown notices, rate-setting notices, paydown notices, amendment and waiver requests, • Process SOFR rate resets, calculate all-in rates including applicable margins and floors, and initiate rollover transactions Controls & Reporting • Ensure all transactions are processed within established SLAs and in accordance with operational procedures and risk controls, • Escalate exceptions, fails, and breaks promptly through the appropriate channels, • Support month-end and quarter-end processing, including accrual verification and GL reconciliation support REQUIRED QUALIFICATIONS – Note- really looking for 5-6 years -Senior Analyst type of role • Minimum 3 years of hands-on experience in syndicated loan operations at a bank, fund administrator, or financial institution, • Direct, daily working experience with LoanIQ — this is non-negotiable. Candidates must be able to navigate deal/facility/loan hierarchies, process servicing events, and troubleshoot system issues independently, • Demonstrated experience in at least two of the following three areas: loan booking/deal setup, participant servicing, agency servicing, • Understanding of SOFR-based lending conventions, including rate lookback mechanics, compounding methods, and fallback provisions, • Ability to read and interpret credit agreements, amendments, and agent notices to extract operational terms, • Strong attention to detail in a high-volume, deadline-driven environment PREFERRED QUALIFICATIONS • Prior experience at a bulge-bracket or large regional bank in a loan operations or loan servicing role, • Experience with structured credit products: CLO warehouses, CRE warehouses, subscription finance / capital call facilities, • Experience with Microsoft Dynamics or similar case management / workflow tools ABOUT THE TEAM Global Loan Services (GLS) supports three business lines across the full loan lifecycle: Structed Lending, Global Capital Markets, and Leveraged Finance Trading. The team operates across New York, Baltimore, London, Glasgow, and multiple locations in India. FSL is the fastest-growing segment of the book. The successful candidate will join a team managing a diverse product set including traditional corporate lending, structured credit warehouses, CRE facilities, and subscription finance. This is a high-visibility function with direct interaction with front office desks, legal, and product control. NOTES FOR STAFFING AGENCIES • Candidates who list LoanIQ on their CV but cannot describe the deal/facility/loan hierarchy, or who cannot walk through a basic interest payment or rate reset workflow, will not be progressed, • We are not looking for project managers, business analysts, or technology implementation profiles. This is a production operations role, • Candidates from non-lending backgrounds (e.g., equity operations, FX operations) will not be considered unless they have direct, recent loan servicing experience in LoanIQ