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While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Sr. Solutions Engineer on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 4+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

About the role: The Senior Manager, Procure-to-Pay (P2P) is a pivotal leadership role responsible for the strategy, execution, and continuous improvement of our end-to-end global spend management. You will oversee both Procurement and Accounts Payable, ensuring a unified approach to how we purchase, and pay. This role is not just about processing transactions; it is about building a scalable, world-class Procure-to-Pay ecosystem that supports our rapid growth. As a strategic partner to the business, you will lead a multi-functional team to deliver operational excellence, maintain rigorous internal controls, and foster strong vendor relationships. You will collaborate across Accounting, IT, Financial Systems, and Legal to architect a P2P roadmap that balances speed, compliance, and financial accuracy. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: • Oversee the management of Procure to Pay functions., • Utilize technology to automate and streamline Procure to Pay processes., • Design and enforce global procurement policies, ensuring all strategic activities align with corporate governance, financial controls, and spend management goals., • Manage the full lifecycle of technology implementations—from strategic planning and UAT to global deployment and training—focused on streamlining P2P management., • Architect P2P dashboards and KPIs (SLAs, DPO, Invoice Cycle Time) to monitor volume and intricacy, delivering actionable insights to senior leadership., • Develop, maintain, and perform robust SOX and operational controls, documenting processes to ensure 100% compliance with internal policies., • Lead investigations into systemic bottlenecks, implementing permanent solutions to enable scalable, efficient growth in a data-abundant environment., • Lead the month-end and year-end closing processes for the entire P2P lifecycle, including accruals due diligence, AP aging analysis, and account reconciliations., • Partner with Treasury to lead cash management strategies, utilizing AP forecasting to provide executive-level recommendations on liquidity and spend., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices, • Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: • Bachelor’s degree or 10 years of equivalent experience in Accounting., • 7+ years of Procurement and Accounts Payable experience., • 5+ years of people management/supervisory experience., • Knowledge of advanced accounting principles., • Able to work with a high volume of transactions in a fast-paced environment., • Experience with ERP Systems, preferably NetSuite, ZIP, Coupa & Zendesk, • Proficient in Excel., • SOX compliance required. An ideal candidate also has: • Proactive Mindset: A self-motivated professional who operates with a sense of urgency and a rigorous analytical approach., • Change Leadership: Proven proficiency in change management strategies with a collaborative, team-oriented spirit., • Execution Excellence: Exceptional organizational skills, meticulous attention to detail, and a commitment to thorough follow-through., • Technical Assets: Experience in data analytics or Tableau is highly desirable.

Covalent is a workforce operations platform built for complex manufacturers. We help aerospace, defense, automotive, and industrial enterprises train, qualify, deploy, and optimize frontline labor at scale. Our software enables manufacturers to digitize workforce capability management, improve workforce readiness, and make better labor decisions using real operational data. Covalent is trusted by leading global manufacturers to connect workforce capability with production execution—turning workforce data into a strategic operational asset. We are a profitable, growing SaaS company serving some of the world’s most sophisticated manufacturing organizations, and we are building the category-defining platform for workforce operations. As a Customer Success Manager of our Commercial business, you will own a portfolio of smaller, but strategically important accounts. You’ll be the primary driver of adoption, growth, and customer outcomes. This role is ideal for someone who loves autonomy, solving problems, and moving fast. This is not a reactive support role. We’re looking for someone who can: • Spot issues before they become problems, • Dig into data to validate customer sentiment, • Drive adoption and usage across accounts, • Own and grow a book of Commercial accounts end-to-end, • Monitor account health and usage metrics, taking proactive action, • Identify churn risks early and implement mitigation plans, • Conduct training and adoption sessions, • Partner with Sales, Implementation, and Product to solve customer problems, • Maintain accurate documentation, notes, and account visibility, • Identify and drive opportunities for upsell or expansion, • Accountable for renewal outcomes by maximizing customer value realization, engagement, and long term growth, • Serve as a trusted advisor for your Commercial clients, • Customers are actively using the product and achieving measurable results, • You’re proactive: problems are addressed before escalation, • You have identified and deliver on value drivers outlined by the customer through the sales process, • Accounts are well-documented, with clear internal visibility, • You are driving Commercial growth through adoption, retention, and expansion, • Customers trust you as their go-to resource, • Maintain and grow a book of business, consistently achieving 100%+ NRR, • 3+ years in a customer-facing role at a technology company, • Experience owning your own book of business, ideally in Commercial or startup environments, • Track record of solving problems independently and driving results, • Strong communication skills-clear, confident, and persuasive, • Highly organized with strong attention to detail, • Comfortable working with ambiguity and defining your own processes, • Self-starter who thrives in a fast-moving, scrappy environment, • Experience with tools like Zendesk, Jira, or analytics platforms, • Previous experience in SaaS, • Knowledge and work history within the manufacturing or industrial markets You’ll have real ownership, direct customer impact, and the opportunity to help shape how Customer Success scales in a growing company. This is a chance to work with a strong team, serve respected industrial brands, and build your career inside a category-defining software platform with significant growth ahead. • Becoming an early contributor to a growing customer organization in a high-growth startup, • Working with company leadership and a highly collaborative cross-functional team, • Opportunities for professional development and career growth, • Competitive base salary & benefits, • Fully remote work environment, • Home office stipend and Learning & Development program

We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals. QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2. QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more. QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a strategic, revenue-owning Customer Success Manager (CSM) to join our team. Location: Remote in US, UK, or Canada* We are looking for someone who: * Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders * Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth * Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA * Thrives in early-stage startups where adaptability, ownership, and initiative are key * Thinks strategically and connects product value to customer business outcomes * Shares our values Things you will do: * Manage a portfolio of 20–25 customers across onboarding, adoption, renewal, and expansion * Understand customer goals and workflows to drive outcomes and long-term value * Serve as a trusted advisor on QA and automated testing best practices * Create and execute success plans that clearly link product usage to business impact * Build and maintain alignment with technical and executive stakeholders * Identify risks early, handle objections, and manage escalations with clarity and urgency * Collaborate with sales, product, and engineering to share feedback and improve the customer experience * Own forecasting, renewals, and expansion opportunities across your accounts * Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other benefits including: * Compensation * USD: $100K–$140K base | $120K–$180K OTE * CAD: $137K–$191.8K base | $164.4K–$246.6K OTE * GBP: £78K–£109.2K base | £93.6K–£140.4K OTE * 100% Medical, dental, and vision * 28 days of personal time off (PTO) * A remote-first culture allows you to work virtually anywhere Our Values ✨ Make magic. We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work. 📖 Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better. 💪 Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed. 💥 Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast. Learn more about our Mission and Values ___. Our Interview Process (Fast, Thoughtful, and Built for Builders ): * 30-minute intro with our Recruiting team — we’ll align on experience, goals, and what excites you * Technical conversation with Customer Success Leadership — a deeper dive into your technical expertise and how you approach real-world CS challenges * Take-home challenge — show us how you build relationships, dive deep with customers, and drive outcomes * Take-home review with Leadership — a mock CS call and deeper discussion on what it would look like to join the team * Final chat with the Hiring Manager — ensuring strong alignment on expectations, impact, and long-term growth * Offer + welcome to the team 🎉 Note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States, Canada, or the United Kingdom, without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in your choice of our Peoria, IL, Chicago, IL AND Dallas, TX locations! We offer REMOTE model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! JOB RESPONSIBILITIES: · Partner with the Product Owner and Program Manager to manage agile project tracking, ensuring the project plan remains current and proactively identifying potential delivery risks. · Attend cross-functional virtual meetings to gather project steps, document dependencies, and build a comprehensive, integrated project plan. · Daily meetings with team to drive IT development projects. · Work directly with Engineering Program Manager and Technical Product Owner Project Planning & Execution · Lead the development, creation, and ongoing maintenance of comprehensive project plans. · Integrate new feature initiatives into broader project timelines, ensuring plans remain current and adaptive. · Track and manage key milestones, proactively reporting on progress and upcoming deliverables. Schedule & Resource Coordination · Maintain synchronized release schedules across all systems. · Align release activities with role assignments and identify resource overallocations or conflicts across overlapping plans. Process Management · Document and maintain process flows and mini-project plans for recurring tasks. · Monitor execution of recurring processes and ensure timely completion. · Create and manage process documentation and task assignments for repeatable workflows. Cross-Functional Collaboration · Track dependencies across related project plans and ensure alignment with broader program objectives. · Maintain consistent status updates in coordination with the Program Manager. · Facilitate the creation and maintenance of a task-level RACI matrix across teams, clarifying ownership and accountability—especially for cross-system and interdependent activities. Reporting & Communication · Deliver clear and concise status reports on project health and milestones. · Build executive-ready PowerPoint visuals to communicate project status, recurring processes, and key insights. Tool Proficiency · Effectively utilize project management tools such as Azure DevOps and Microsoft Project to manage workstreams and timelines EDUCATION & EXPERIENCE REQUIRED: 5-7 years’ experience required REQUIRED SKILLS: · Project Management for technical teams · Management of plans within Azure DevOps · Management of plans within Microsoft Project · Microsoft PowerPoint · Ability to create Power BI dashboards • 401(k), • Dental insurance, • Vision Insurance, • Disability insurance, • Employee assistance program, • Health insurance, • Health savings account, • Life insurance, • Paid time off Salary expectations: 100,000-107,000 per annual

Location: Fully Remote (CET Time Zone) Job Type: Full-Time (40 hours per week) Start Date: Second Week of January 2025 We are seeking a talented and experienced Senior Back-End Developer to join our dynamic team. The ideal candidate will have a strong background in Python, specifically utilizing the Django framework, and will be responsible for developing and maintaining robust back-end solutions in a fast-paced environment. Key Responsibilities: • Develop and maintain back-end applications using Python and Django, • Design and implement RESTful APIs that handle several hundred requests per minute, • Integrate with various systems, including Microsoft 365, Exchange Servers, Google Calendar, HubSpot, etc, • Optimize applications for maximum performance and scalability, • Collaborate with front-end developers and other stakeholders to ensure seamless integration and functionality, • Utilize SQL for effective data management and database interactions, • Work within a Linux development environment and employ containerization tools like Docker, • Participate in code reviews, mentoring junior developers, and promoting best practices., • Proven experience as a Back-End Developer, with a strong emphasis on Python and Django, • In-depth understanding of RESTful API design and development, • Solid experience with SQL and database management, • Familiarity with performance optimization techniques for high-traffic applications, • Experience working with integrations involving Microsoft 365, Exchange Servers, Google Calendar, and other third-party services, • Comfortable working in a Linux development environment, • Familiarity with Docker and containerization, • Strong problem-solving skills and the ability to work independently, • Excellent communication skills in English, both written and verbal., • 100% remote, • Competitive hourly rate, • Assigned Account Manager for Developers

At Squarespace, we empower product teams to solve meaningful customer and business problems. We’re looking for a Senior Product Manager to lead Acuity’s Classes product, the team responsible for enabling group-based businesses to sell, manage, and scale ad hoc and recurring, one-to-many experiences. Classes supports customers who run group sessions, workshops, fitness classes, courses, and events. These sellers have fundamentally different needs than 1:1 appointment businesses, including capacity management, cohort pricing, attendance tracking, flexible enrollment, and scalable checkout. Today, Classes remains an early-stage product with significant untapped potential. This role will define what Classes can become and build the foundation for durable, long-term growth. This role requires a highly rigorous approach to problem definition. You will be expected to deeply understand customer needs, business opportunities, and market dynamics before proposing solutions. Success in this role means consistently anchoring product decisions in validated problems, not inherited workflows or legacy systems. This is a hybrid role, requiring 1–3 days a week in our New York City office. You will report to the Senior Group Product Manager on the Acuity Scheduling team. • Own the long-term strategy and roadmap for Acuity’s Classes and group-booking products, • Lead deep problem discovery to clearly define customer, market, and business opportunities before pursuing major investments, • Develop strong, evidence-based problem statements grounded in user research, data, and competitive analysis, • Define clear target segments, primary use cases, and expansion opportunities for class-based sellers, • Ensure technical and architectural constraints inform implementation choices without narrowing strategic ambition, • Resist premature solutioning by validating assumptions and testing hypotheses early, • Translate complex, ambiguous spaces into focused, high-leverage product bets, • Partner closely with engineering and design to explore multiple solution paths rather than defaulting to the lowest-effort option, • Balance near-term improvements with foundational platform investments, • Drive improvements in key metrics including active class admins and client checkout conversion, • Collaborate with growth, analytics, support, and marketing teams to strengthen acquisition, activation, and retention, • Create alignment across stakeholders through clear narratives, documentation, and prioritization frameworks, • 6–8+ years of product management experience, ideally in SaaS, marketplaces, education, fitness, events, or subscription businesses, • Strong business and product instincts, with experience defining segments, sizing opportunities, and validating demand, • High technical fluency, comfortable partnering on complex workflows, data models, and platform systems, • Track record of leading rigorous discovery in technically constrained environments, • Strong judgment in separating legacy limitations from true customer and business needs, • Comfortable challenging default approaches when they conflict with user or commercial outcomes, • Clear, structured communicator who can align cross-functional partners around strategy, • Customer-obsessed, with a history of shipping products that drive outcomes and revenue At Squarespace, we empower product teams to solve meaningful customer and business problems. We’re looking for a Senior Product Manager to lead Acuity’s Classes product, the team responsible for enabling group-based businesses to sell, manage, and scale ad hoc and recurring, one-to-many experiences. Classes supports customers who run group sessions, workshops, fitness classes, courses, and events. These sellers have fundamentally different needs than 1:1 appointment businesses, including capacity management, cohort pricing, attendance tracking, flexible enrollment, and scalable checkout. Today, Classes remains an early-stage product with significant untapped potential. This role will define what Classes can become and build the foundation for durable, long-term growth. This role requires a highly rigorous approach to problem definition. You will be expected to deeply understand customer needs, business opportunities, and market dynamics before proposing solutions. Success in this role means consistently anchoring product decisions in validated problems, not inherited workflows or legacy systems. This is a hybrid role, requiring 1–3 days a week in our New York City office. You will report to the Senior Group Product Manager on the Acuity Scheduling team. • Experience modernizing or rebuilding legacy product areas, • Familiarity with scheduling, booking, or operational tools for SMBs, • A choice between medical plans with an option for 100% covered premiums, • Health Savings Account with Squarespace funding, • Fertility and adoption benefits, • Supplemental Insurance plans, • Headspace mindfulness app subscription, • Global Employee Assistance Program, • Retirement benefits with employer match, • Flexible paid time off, • 12 weeks paid parental leave and family care leave, • $100 per month remote Stipend, • Access to supplemental insurance plans for additional coverage, • Education reimbursement, • Employee donation match to community organizations, • 7 Global Employee Resource Groups (ERGs) The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit ___. Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: * Translate developer experience signals into program priorities. * Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. * Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. * Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. * Lead the developer experience measurement program. * Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. * Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. * Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ * Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. * Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. * Run developer tooling evaluation, pilots, and portfolio governance. * Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. * Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. * Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. * Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. * Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: * Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. * The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. * The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. * Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. * The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: * 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. * Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. * Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. * Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. * Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. * Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. * Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. * Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. * Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: * Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. * Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). * Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Location Our Senior Cloud Architect, ML/AI will be an integral part of our global Forward Deployment Engineering team. This role is based remotely in the US, Colombia, Mexico, Canada, the UK, Ireland, Estonia, Sweden, the Netherlands, and Israel. The job is also open to contractors in Eastern Europe or Portugal. About DoiT DoiT is a global technology company that works with cloud-driven organizations to leverage public cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Senior Cloud Architect, ML/AI, you will be part of our global Forward Deployed Engineering organization, working with rapidly growing companies in EMEA and around the world. Depending on business needs, this role may be aligned to either Field Engineering (pre-sales + GTM) or FDE Delivery (install base, product adoption, customer health), with a common technical bar and shared expectations. You will: • Lead the design and implementation of production-grade ML and Generative AI solutions on AWS (with awareness of multi-cloud environments)., • Act as a hands-on expert and trusted advisor for customers running AI/ML workloads at scale, from initial discovery through deployment and optimization., • Translate complex business problems into cloud architectures that are secure, reliable, cost-efficient, and observable., • Help evolve how DoiT uses AI/ML internally and with customers by turning one-off solutions into reusable patterns and “gravel roads” that influence the product roadmap. For Field Engineering, you will focus more on pre-sales, POVs, CloudBuild engagements, and partner-led growth motions. For Delivery, you will focus more on install base health, product adoption, proactive engagements, and account-team work. • Lead discovery, architecture, and implementation for advanced ML and Generative AI workloads on AWS, including data, training, inference, and integration layers., • Own the technical success of your engagements: clearly define outcomes, make tradeoffs visible, and ensure designs are production-ready (security, reliability, performance, cost)., • Provide opinionated guidance on GenAI architectures (e.g., Amazon Bedrock, SageMaker, Q) and how they integrate with customers’ existing systems and processes. For Field Engineering: • Partner with Account Executives, Solution Engineers, and Growth FDEs to shape and win opportunities across all four GTM pillars in-region (product adoption, new logo acquisition, install base expansion, partner-led growth)., • Serve as technical lead for extended POVs and CloudBuild engagements focused on AI/ML and GenAI, demonstrating clear value and de-risking customer adoption., • Build compelling technical narratives and demos that support revenue-generating motions, including co-sell initiatives with CSP partners. For Delivery: • Act as a named technical advisor for a portfolio of existing customers, working within account teams (Account Manager, CSM, FDE) to improve install base health and outcomes for AI/ML and GenAI workloads., • Lead proactive “Get FDE”–style engagements where AI/ML expertise is needed to unblock customers, reduce risk, or improve the impact of DoiT Cloud Intelligence., • Participate in structured account-team routines (e.g., objective setting, quarterly environment reviews) to keep AI/ML architectures aligned with customer goals and product adoption opportunities., • Recommend and implement AI/ML-related capabilities in DoiT Cloud Intelligence (e.g., CloudFlow, Insights, DataHub) as part of your customer engagements., • Document and measure the business and technical impact of your work, tying AI/ML initiatives to clear customer outcomes (cost, performance, reliability, productivity). For Field Engineering: • Design and run service-led product adoption plays that use AI/ML and GenAI projects to drive deeper adoption of DoiT’s platforms, in partnership with Growth leadership., • Ensure AI/ML-focused CloudBuild and POV engagements include mandatory product adoption playbooks, with clear activation and follow-up criteria. For Delivery: • Execute against delivery programs and automations that detect product struggles (e.g., customers failing to complete AI/ML workflows, incomplete CloudFlow pipelines) and turn those into targeted AI/ML advisory engagements., • Use every relevant delivery touchpoint to recommend and operationalize product adoption (e.g., Insights, automation, FinOps/CloudOps workflows) in collaboration with account teams., • Maintain a high personal bar for delivery quality: clear scopes, realistic plans, strong communication, and crisp technical documentation., • Capture repeatable AI/ML patterns, reference architectures, and runbooks that other engineers can apply across customers. For Field Engineering: • Identify and validate “gravel road” solutions—custom AI/ML or GenAI integrations and patterns that should be elevated into standard offerings or product features., • Work with Product, R&D, and growth leaders to submit and champion these patterns into the roadmap, connecting field innovation to scalable packages and revenue engines. For Delivery: • Contribute to the FDE Delivery vision by turning recurring AI/ML implementation work into structured “gravel roads” (e.g., reusable CloudFlow patterns, Insights definitions, data pipelines) that can be productized., • Collaborate with FDE advocates and product teams to ensure field-built AI/ML solutions are vetted, documented, and, when appropriate, handed off for productization., • Collaborate closely with Sales, Customer Success, Product, and Business Systems Engineering to ensure AI/ML work is visible, repeatable, and connected to company priorities., • Communicate clearly with both technical and non-technical stakeholders, setting expectations and making risks and tradeoffs explicit. For Field Engineering: • Work with cloud partner teams (especially AWS) to align AI/ML initiatives to program funding, strategic bets, and co-sell motions—without compromising customer outcomes., • Provide technical leadership for partner-led opportunities involving GenAI and ML on AWS, ensuring DoiT’s value and DoiT Cloud Intelligence are central to the solution. For Delivery: • Coordinate with Account Managers, CSMs, TAMs, and other FDEs to ensure AI/ML engagements are sequenced correctly within broader account plans and install-base priorities., • Feed structured, field-derived feedback on product adoption barriers (especially for AI/ML capabilities) into Delivery leadership and product teams., • Use and maintain the systems, templates, and workflows that support planning, observability, and quality across Customer Experience (e.g., JIRA, documentation standards, dashboards)., • Contribute to internal enablement: teach other Doers about new AI/ML capabilities, share patterns, and help raise the bar globally for ML/AI expertise. For Field Engineering: • Ensure your AI/ML work is accurately reflected in pipelines, opportunities, and CloudBuild portfolios, enabling reliable reporting on technical win rates and influence on ARR., • Help improve forecast quality and POV coverage for AI/ML-related opportunities by maintaining good hygiene in the relevant systems. For Delivery: • Ensure AI/ML delivery engagements are logged, measured, and observable in the tools used for install-base health and product adoption tracking., • Participate in Delivery operating rhythms (e.g., team reviews, program updates) with clear, data-backed updates on your AI/ML work and impact., • Success metrics and specific objectives for this role will be defined and updated on an annual and quarterly basis through the company planning cycle, pod charters, Weekly Operating Review (WOR) scorecards, and relevant regional/functional scorecards., • As a Senior Cloud Architect, you are expected to:, • Understand the metrics and objectives that apply to your function (Field Engineering or FDE Delivery) and region., • Transparently report progress against those metrics., • Proactively propose and execute corrective actions when off track., • Experience, • 4+ years of experience architecting, deploying, and managing cloud-based AI/ML solutions, including production workloads., • Proven track record designing and operating large, distributed systems on AWS, selecting appropriate services and patterns to meet business and technical goals., • AWS & GenAI / ML Expertise, • Advanced proficiency with AWS services relevant to AI/ML and GenAI., • Hands-on experience with Amazon Bedrock for deploying and scaling foundation models and Generative AI workloads., • Experience fine-tuning and deploying Large Language Models (LLMs) and multimodal AI using Amazon SageMaker (including JumpStart)., • Strong prompt engineering skills and familiarity with rigorous model evaluation (quality, safety, performance)., • Understanding of agentic capabilities and patterns for AI agents that autonomously perform tasks and integrate with existing systems., • Experience with Amazon Q Business and Amazon Q Developer (or similar tools) to accelerate insight generation and development workflows., • ML Pipelines, Data & MLOps, • In-depth knowledge of Amazon SageMaker components such as Pipelines, Model Monitor, Data Wrangler, and SageMaker Clarify for bias detection and interpretability., • Proficiency integrating TensorFlow, PyTorch, and other ML frameworks with SageMaker for model development, fine-tuning, and deployment., • Experience with distributed training (multi-GPU or multi-node) and performance optimization for inference., • Strong data-engineering skills on AWS: Amazon S3, AWS Glue, Lake Formation, Redshift for AI/ML data pipelines., • Experience building end-to-end AI/ML workflows using services like AWS Lambda, Step Functions, API Gateway, and containerized deployments on Amazon EKS / AWS Fargate., • DevOps, MLOps, Governance & Security, • Hands-on experience with CI/CD for AI/ML using AWS CodePipeline, CodeBuild, SageMaker Pipelines, or similar., • Proficiency in monitoring and operating AI systems using Amazon CloudWatch and SageMaker Model Monitor., • Strong understanding of AI governance, security, and compliance on AWS, including IAM, KMS, and data privacy patterns., • Familiarity with AI ethics and bias detection/mitigation (e.g., using SageMaker Clarify or similar tools)., • Multi-Cloud Awareness & Collaboration, • Working knowledge of Google Cloud AI tools (e.g., Vertex AI, Cloud AutoML, BigQuery ML) sufficient to reason about multi-cloud architectures and integration points., • Proven ability to mentor peers, run enablement sessions, and collaborate across Sales, CS, and Product., • Soft Skills, • Excellent communication skills across technical and business audiences; able to simplify complex ideas and influence decisions., • Natural ownership mentality: you escalate early, resolve fast, and own the outcome., • Demonstrated ability to work effectively in a remote-first, global environment., • Education & Certifications, • BA/BS degree in Computer Science, Mathematics, or a related technical field, or equivalent practical experience., • Additional data or AI certifications (e.g., AWS/GCP data certifications, reputable AI/ML programs such as Stanford, Coursera, Udacity, MIT, eCornell)., • Expanded AI/ML & Dev Experience, • Experience with modern RLHF, advanced fine-tuning techniques, and hybrid AI architectures., • Familiarity with Hugging Face or similar open-source ecosystems integrated with AWS., • Prior experience as a ML Engineer, Data Scientist, or AI-focused Architect in a consulting or SaaS environment., • Tooling & Process, • Experience with JIRA or similar tools for tracking work across delivery and product-feedback cycles., • Exposure to Agile practices and frameworks commonly used for SaaS and cloud delivery. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our ___. Sounds too good to be true? Check out our___. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

SmarterDx, a ___ company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking an Operations Manager to help optimize internal processes and partner with Customer Success Managers to better support our clients. Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will lead initiatives to develop new processes or optimize existing processes that have a direct impact on their experience with our applications. You will partner with our Customer Support Managers to ensure alignment on internal requests and escalations that impact the customer experience. In addition to this partnership, you will be responsible for collaborating closely with cross-functional teams to develop and implement processes. This role is fully remote within the US • Develops an advanced understanding of all SmarterDx applications, serving as a final escalation point of contact for complex Support issues that span multiple teams and may require extended triaging, • Serves as a thought partner to Account Managers and other teams when addressing nuanced client requests, • Leads multi-week, cross-functional projects to manage requests from existing customers, • Proactively documents and trains cross-functional teams on new or updated processes, • Builds collaborative relationships with cross-functional teams through clear, professional communication that is reflective of company values, • Leverages SQL to complete back-end queries to effectively triage complex customer issues, • 7+ years experience in customer service or project management roles, preferably in healthcare technology or SaaS organization, • 5+ years of experience creating and optimizing standard operational procedures, • Must have strong experience in at least one of the following:, • Creating process documentation or Standard Operating Procedures, • Experience with clinical documentation improvement (CDI) software or related healthcare applications, • Startup experience, especially at a healthcare or health tech organization, • Excellent communication skills, with the ability to work comfortably with technical and clinical teams, • Flexible team player with a strong ability to adapt to changing priorities and department goals, • Strong empathy and patience, with a genuine desire to help colleagues and customers succeed, • Well-versed in Jira or similar ticketing tools (e.g., Zendesk, ServiceNow) for issue tracking, workflow management, and operational support., • Ability to quickly learn and adapt to new technologies and processes, • Excellent time management and prioritization skills in a remote environment, • Proactive approach to identifying and resolving potential issues before they escalate, • Technical troubleshooting and problem-solving using SQL $130,000 - $150,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote position. Candidate must reside in California. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account, • Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns before they become issues; maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings; ensure CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Provide monthly account updates and document all new service opportunities in Salesforce.com, • Additional duties as assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft Office applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in account management, • Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $83,494 – $139,002 A list of our benefit offerings can be found on our CorVel website: ___ In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

About Mesh At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us! Overview Mesh is looking for a Project Manager to be the operational backbone of our most complex, high-stakes customer integrations. For our most strategic customers, we deploy a three-person leadership pod: a Strategic Account Manager who navigates the client's business, a Product Manager who architects the technical solution, and you — the person who makes sure all of it actually ships. This is not a note-taking role. At its core, your mandate is to maintain an airtight, living record of every commitment we've made to our largest customers — and to know, at any moment, exactly where each one stands. You'll own the operational heartbeat of each integration: transforming tangled cross-functional dependencies into a clear, executable path to launch, and driving relentless accountability for who does what next. Because we're a fast-moving startup, we hold everyone on the team to an entrepreneurial standard. We're looking for someone who doesn't just manage work — they actively automate it. You should be building systems, templates, and tooling that give you 10x leverage, so you can operate at the scale of a team of one without anything slipping through the cracks. If you're the kind of person who stays three steps ahead, thrives in ambiguity, and instinctively reaches for a script or a workflow when something feels manual — this role was built for you. What You'll Do • Drive the Log: You are the ultimate owner of the deployment timeline. You maintain absolute clarity on every internal and external dependency, holding both Mesh and the client’s teams accountable to the schedule., • Enable Engineering Velocity: You act as the translation layer between project milestones and engineering execution. You take the solutions designed by our Product team and turn them into precise, highly organized tickets, ensuring our developers have exactly what they need to build without distraction., • Coordinate the Pod: You work in lockstep with the Strategic Account Manager and Product Manager. While they figure out what to build and who to influence, you ensure the actual work gets sequenced, assigned, and delivered on time., • High Leverage & Automation: You ruthlessly optimize and automate your own operational workflows. You utilize modern tools (AI, Zapier, scripts, advanced Jira automations) to scale your output, minimizing manual administrative work so you can focus on proactively unblocking the team. Who You Are • 3+ years of project management experience in a fast-paced B2B SaaS, fintech, or technical software startup, including experience working with enterprise clients, • Entrepreneurial Drive: You are a self-starter with a demonstrated history of taking initiative. You thrive in ambiguity and take absolute ownership of your outcomes., • Relentless Organization: You are a force of operational nature. You obsess over the details, sweat the edge cases, and ensure absolutely nothing slips through the cracks., • Execution Focus: You take pride in driving a project to completion. You are comfortable running stand-ups, managing Jira boards, and holding cross-functional peers accountable to their deadlines., • Technical Literacy: While you do not need to write code or architect systems, you are highly comfortable working in a technical, API-first environment and can translate project phases into actionable engineering tasks. The annual base salary range for this role is $141,000 - $175,000 in San Francisco and New York. The compensation range provided may span multiple career levels and will be narrowed during the interview process based on factors including a candidate’s experience, skills, qualifications, and geographic location. For candidates outside of San Francisco and New York, compensation will be adjusted to reflect the applicable market and location-based pay band. The base salary range listed excludes commission (if applicable), equity, and benefits. The pay range represents the minimum and maximum target for new-hire compensation. Actual compensation may vary and may be higher or lower depending on individual circumstances. Why You’ll Love It Here At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be. In-Office Expectations Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs. Certain roles that require closer cross-functional collaboration or operational support may have additional in-office requirements, which will be discussed during the interview process. Our hybrid approach is designed to balance meaningful in-person collaboration, team building, and real-time decision-making with the flexibility to work remotely. We believe this structure supports strong execution while preserving autonomy and focus time. How We Care For Our Team We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best. We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work. Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative, Federal. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount. Are you ready to make an impact at the heart of federal technology sales? As an Inside Federal Account Manager at iT1, you will be tasked with developing quotes for customers, sourcing, deal registration, shipment tracking, CLIN updates, accounts receivable assistance, and monthly reporting requirements. Additionally, your scope of responsibilities will include building relationships with existing customers, securing incremental revenue, developing net-new business, and helping to ensure success for clients and iT1. This role will have a focus on Federal accounts. Help us power innovation for government clients and grow your career with a team that values expertise, precision, and partnership! • Triage RFIs/RFQs/RFPs from an assigned federal contract vehicle, • Build accurate, compliant quotes (hardware, software, cloud, services) with correct SKUs, CLINs, and T&Cs., • Source pricing and availability through OEMs and distribution, • Register deals, secure special pricing, and align lead times with period-of-performance and FOB/INCOTERMS requirements., • Contract & Vehicle Support:, • Support orders under vehicles such as CIO-CS, ITES-4H, etc., • Confirm contract pricing, DoDIN APL compliance, TAA/BAA applicability, Section 889 representations, OEM letters of supply, and flow-down clauses., • Prepare documentation as needed for: BOMs, SOWs, delivery schedules., • Build relationships with clients, partners, and teammates, • Assist with developing net new business through relationship building with current customers, email campaigns, and GTM strategies., • Provide overall excellent customer service to help complete any customer requests and resolve potential issues, • Providing shipment tracking information to customers, as needed, • Work with the Accounting department in supporting accounts receivable processes, • Work with customers and manufacturers to facilitate return requests, • Produce and distribute internal and external reports as needed, • Reach out to existing customers to promote interest in iT1 solutions and services, • Perform other duties as needed, • Work within FAR/DFARS frameworks, • Support PIEE/WAWF receiving/invoicing workflows, DPAS ratings when present, and government acceptance terms., • 2-5+ years Inside Sales Support role federal government business, preferably GWACs, • Previous business development experience with federal agencies, • Hands-on experience with Federal procurement processes and portals., • Ability to quote multi-line IT solutions (networking, security, servers/storage, desktop/laptops, video equipment)., • Working knowledge of pricing math (margin/markup), terms & conditions, • Detail-orientation, deadline discipline, and strong written communication with federal stakeholders and partners., • Excellent communication skills, both verbal and written, • Demonstrated consistency in values, principles and work ethic, • Strong organizational and problem-solving skills, • Previous work on GWAC’s (government-wide acquisition contracts) namely CIO-CS, ITES-2H/3H, SEWP, • Familiarity with CUI, FCI, supply-chain security., • Awareness of NIST 800-171/CMMC basics and common federal cybersecurity clauses., • OEM ecosystem experience (Cisco, HPE, HP Inc., Dell, Microsoft, etc.), • Eligibility for Public Trust or experience supporting cleared accounts (clearance not required). Physical Demands: • Sit at a computer for up to 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Engage in effective communication via phone and in-person conversations, • Ability to handle both routine and challenging customer interactions Job Location: • Hybrid if local to the Tempe, AZ office, • Remote if located outside of a reasonable commute, • Mon - Fri 8 am - 5 pm AZ, • Medical, dental, and vision benefits with highly subsidized premiums, • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off, • 401(k) Plan with employer match, • Onsite Fitness Center, • Onsite Monthly Massages

About the Senior Product Manager role at Headspace: We are seeking a Senior Product Manager to drive product strategy for a new wellness product area within Headspace. This role sits at the intersection of content, platform, and mobile experience, focusing on initiatives that drive engagement and value for our members. As a Senior Product Manager, you will be responsible for defining, building, and scaling our product offerings, working cross-functionally to deliver measurable results. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require not only executional excellence, but courage, clarity, and curiosity to build what’s next in mental health. What you will do: • Define the product strategy, vision, and roadmap for sleep & wellness product areas, focusing on maximizing key metrics like member engagement and retention., • Identify, evaluate, and synthesize new product opportunities, market trends, competitive analysis, and member/partner feedback to ensure product solutions are best-in-class and align with Headspace's overall goals., • Own the strategy and execution for improving members’ early lifecycle experiences with partner-integrated products to drive higher activation and retention., • Lead the entire product lifecycle, from ideation and detailed specification through development, launch, and post-launch iteration., • Work closely with Engineering to define and prioritize clear product requirements, non-functional requirements, and platform capabilities for scale., • Partner cross-functionally with Engineering, Design, Marketing, and Business teams to ensure alignment and successful execution of the product roadmap., • Establish clear metrics for success (e.g., member adoption, engagement, LTV) and rigorously track and report on product performance. What you will bring: Required Skills: • At least 3-5 years of experience in Product Management, with a proven track record of owning and launching products or significant features., • Proven track record of defining and launching successful 1st/3rd-party integrated products that drive measurable business growth., • Direct experience with end-to-end product delivery, including shipping and managing mobile experiences on iOS/Android., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels., • Experience working closely with Engineering, Design, and Marketing/Business teams on product strategies. Preferred Skills: • Experience in the digital health, consumer wellness, or enterprise wellness sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a product in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $124,400-$195,500 equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

In this role, you will: • Own the ongoing success, value realization, and risk management of Samsara’s Mid-Market Scale customer segment, consistently meeting or exceeding KPIs., • Define and execute scalable, long-term customer success strategies, including standardized playbooks for onboarding, adoption, expansion, and renewal., • Lead and support the CSM team through critical customer engagements and About the role: The Customer Success team at Samsara partners with customers to drive adoption, deliver measurable business value, and build long-term relationships from onboarding through renewal and advocacy. As a Senior Manager on the Mid-Market Customer Success team, you will lead and develop a high-performing group of CSMs, evolve our customer engagement model, and build a strong, motivating team culture. This role blends strategic thinking with hands-on leadership and is ideal for someone passionate about coaching talent, scaling impact, and helping customers succeed at every stage of their journey. Include a statement of the role’s location requirements here. Reference ___ to draft this section. Example: This is a remote position open to candidates residing in [Northeast, TOLA] You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper groescalations, modeling a hands-on, results-driven leadership approach., • Hire, develop, and coach a high-performing, inclusive team while embedding Samsara’s cultural principles across a growing, global organization., • Automatically included - do not run through Bias Decoder:, • All Roles: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices, • People Manager Roles: Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: • 5+ years as an individual contributor within Customer Success, account management, or strategic consulting roles., • 3+ years in a people manager or leadership role preferred., • Bachelor's degree from a 4-year accredited institution., • Location requirement (if any) An ideal candidate also has: • Experience working for a SaaS company, • Led a team where each team member managed a portfolio of 50+ accounts., • Experience with "Tech Tech", Scale, or Digital Customer Success programs., • Experience Integrating AI/automation into customer success workflows to drive team members' productivity gains., • Experience using Gainsight.

A great opportunity to be part of our fast-growing team and be one of the first joiners in the USA as we expand from Europe. Are you a seasoned construction scheduler who is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (___ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be one of the early joiners in our USA operation. You will support us to get set up. You will be a senior leader or key contributor in our team pushing the discipline to new heights not only within Laminar but within the industry in general. Team This role is part of our Project Management Consultancy which focuses on: Understanding what the real problems of projects are Implementing the best solutions to those problems Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities: 1. Own the plan: Own the project schedule for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially, 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the schedule no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively., 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well Bonus: Take leadership in establishing our growth in the USA. Your Capabilities: Must-Have (The fundamentals) • Mastery: Solid construction project scheduling and controls capability that take into account strategic objectives and the broad context you are operating in, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects that had a significant positive impact Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Decent Excel skills and a strong interest in data. Knowledge and experience in other fields of project controls, • Communication: Master of effective communication from the site to the boardroom., • Impact: Impacts that have gone beyond your project and improved organisations as a whole in a way that has spread to others Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists. Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us Application We get thousands of applications so please write us a letter as part of your application explaining: We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices, and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 8am-4:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: • Monitor and maintain accounts within assigned portfolio (large accounts)., • Contact clients via verbal and written communication for payment of past due invoices., • Provide information and/or documentation to both internal and external clients., • Interact with Collections Manager and Operation Designees to resolve client issues., • Maintain current and accurate account notes in collections software, • Provide updates on accounts to Collections Manager, Operations and Sales as needed., • Work daily follow up queue in collections software., • Notify the Collections Manager of negative payment patterns., • Facilitate and/or attend conference calls specific to collections activity on client accounts., • Resolve cash discrepancies on client accounts by research in Oracle of payment application., • Process credit card payments., • Complete side projects/ task as assigned by Collections Manager, • Additional duties as assigned Basic Minimum Qualifications: • High School Diploma or equivalent, • At least 1 year of Collections/ Accounts Receivable experience or customer service experience, • Computer skills, • Previous Collections experience, • Previous Accounts Receivable experience, • Knowledge of the Accounting process, • Customer service experience - internal and external, • AS/AA in Accounting or related field is a plus, • General business concepts, • General accounting knowledge, • Computers and accounting software knowledge, • Basic mathematical principles, • Knowledge of collections policies, procedures and best practices, • Strong written and verbal communication skills, • Active listening skills, • Negotiation skills, • Problem solving skills, • Organizational skills, • Strong customer service skills, • Detail oriented, • Ability to employ tact and discretion in business-related conversations Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Pay rate: $16.50-17.00/hour Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ___ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

BluSynq is currently looking for an AI-driven Customer Success Manager to join our team in the US! About Us: BluSynq is on a mission to transform the way our customers operate. Our AI-powered agent is designed to connect with existing tools, resolve questions, book appointments, and close deals – automatically, 24/7 – via voice, text, and email. We are a fast-scaling, tech-driven startup backed by leading software investors. Role Overview: We are looking for a Customer Success Manager (CSM) to support our expanding customer base across North America in 2026, with expansion to other parts of the world in 2027. In this role, you will be the go-to person for onboarding new clients, ensuring they see the full value of BluSynq, and supporting them throughout their journey. This is more than just a support role – it’s an opportunity to be at the forefront of how AI is reshaping entire industries. The successful candidates will be based anywhere in the US, working in a remote work model! What your day will look like: • Lead end-to-end onboarding for new clients, ensuring a smooth and impactful start, • Build and maintain strong, long-term relationships with clients (service, sales, and admin leaders), • Provide proactive support and issue resolution, managing tickets and client feedback, • Monitor account health and identify growth opportunities within your accounts, • Serve as the bridge between clients and product/tech teams, advocating for user needs, • Conduct training sessions, best practices reviews, and usage optimization calls, • Help shape how BluSynq is adopted and scaled across customers in North America Experience: • 2+ years’ proven experience in Customer Success, Account Management, or similar client-facing role, • Fluent in English (spoken and written); French a plus, • Passionate about technology and AI, with a desire to be part of a future-focused solution, • Confident communicator who builds trust easily and manages relationships professionally, • Organized, proactive, and comfortable handling multiple client accounts, • Curious, eager to learn, and excited about the opportunity to work in a fast-growing startup, • Experience with SaaS or tech support is highly valued, • Able to travel occasionally to Montreal and North America, • Be part of a high-impact AI startup that’s changing the future, • Get in early and grow with the company – we are just getting starter, • Work remotely with a collaborative, international team, • Competitive salary, career growth, and access to cutting-edge tech We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.______ #xigniphi

Job Title: A/R Specialist Department: Revenue Cycle Management Reports to: A/R Manager FLSA Status: Non-Exempt Dental Account Receivable Specialists! ProSmile, the premier Dental Service Organization in the NJ/MD/PA tristate area is currently offering career opportunities working on our Revenue Cycle Management team. If you have experience in Dental Insurance Collections this might be the right role for you! THIS JOB IS 100% REMOTE but must be available to work Eastern Time Zone Responsibilities: • Responsible for accurately working Insurance AR accounts and exhausting all efforts to quickly resolve unpaid dental claims., • Ensures all dental insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the Practices., • Achieves collections goals by effectively managing accounts receivable, prioritizing account reviews and utilizing time management skills., • Assists team members as needed with payment and insurance processes, • Prioritizes daily workload to efficiently work claims based on $ amount and timely filing deadlines., • Ensures all claims are working prior to payor timely filing deadlines are hit., • Performs root cause analysis across multiple claims issues and various payors to ensure timely resolution for patients., • Serves as a liaison between insurance carriers, staff and patients to resolve any concerns., • Facilitates resolution of accounts by working with the dental office to obtain necessary information in a timely manner, • Treats confidentiality of patient data with utmost importance., • Performs miscellaneous job duties as assigned QUALIFICATIONS:, • Minimum of three years’ dental collections experience., • Experience reading and interpreting dental EOB's., • Demonstrated knowledge of CDT codes., • Knowledge of PPO, and Medicaid plans., • Detail-oriented, independent thinker with critical thinking skills is a must., • Understands dental terminology, explanation of benefits, dental billing protocols and coding importance., • Exhibits good working knowledge of Excel for reporting, productivity tracking, etc., • High School diploma or GED required Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs, • Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Modern Health ___ is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all., • We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs., • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth., • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment., • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as ___ of 2023 by Fast Company, ___, and ___. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Product Manager will own a key set of experiences that help members move from personalized recommendations to taking meaningful action and staying engaged with ongoing well-being support. You’ll work cross-functionally with Design, Engineering, Data, Clinical, Operations, Client Management, and Marketing to define, ship, and iterate on features that improve activation, follow-through, and engagement across Modern Health’s platform. This role is a strong fit for someone who is motivated by mission-driven product work, comfortable operating in ambiguity, and excited to drive measurable outcomes in a complex, cross-functional environment. This role is remote-friendly within the U.S., with a strong preference for candidates located in the San Francisco Bay Area to enable periodic in-person collaboration. This position is not eligible to be performed in Hawaii. • Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support., • Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research., • Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery., • Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies., • Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies., • Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots)., • Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements., • Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring., • Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts., • Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed., • Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization., • 2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end., • Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights., • Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus., • AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback., • Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals., • Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms)., • Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences., • Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences., • Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback., • Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment., • Comfortable with ambiguity and change; curious, resourceful, and motivated to learn., • Bias toward action and ownership; proactively identifies opportunities and drives progress., • Bachelor’s degree or equivalent practical experience in a relevant field. Fundamentals: • Medical / Dental / Vision / Disability / Life Insurance, • High Deductible Health Plan with Health Savings Account (HSA) option, • Flexible Spending Account (FSA), • Access to coaches and therapists through Modern Health's platform, • Flexible Time Off, • Company-wide Collective Pause Days Family Support: • Parental Leave Policy, • Family Forming Benefit through Carrot, • Family Assistance Benefit through UrbanSitter Professional Development: • Professional Development Stipend Financial Wellness: • 401k, • Financial Planning Benefit through Origin But wait there’s more…! • Annual Wellness Stipend to use on items that promote your overall well being, • New Hire Stipend to help cover work-from-home setup costs, • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more, • Monthly Cell Phone Reimbursement Equal Pay for Equal Work Act Information Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. • Zone 1: San Francisco Bay Area and New York City Metro, • Zone 2: All other California locations and Seattle, WA, • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See ___ for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Zone 1 $119,300 - $140,400 USD Zone 2 $119,300 - $140,400 USD Zone 3 $107,370 - $126,360 USD Zone 4 $101,405 - $119,340 USD Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

Position Title: Japanese Bilingual Account Assistant - Employee Benefits Location: Torrance, CA (Hybrid eligibility after 3 months) Classification: Non-Exempt, Full-Time Work Schedules: Monday through Friday, 9:00 AM - 5:00 PM. This role includes a one-hour paid lunch break. Candidates should be prepared for possible overtime on weekdays after 5:00 PM. Summary The hiring organization is a premier professional services firm specializing in employee benefits and insurance solutions. They are committed to creating and celebrating a diverse workplace that reflects the communities and clients they serve. The Account Assistant will play a vital role within the Employee Benefits Division, providing essential support to Account Representatives and the Manager. This individual will be responsible for ensuring day-to-day service excellence for clients, maintaining meticulous records, and assisting with the full lifecycle of benefit administration and renewals. This role is designed for a detail-oriented professional with 1-3 years of experience who is ready to gain a professional credential and build a long-term career in the stable, lucrative insurance brokerage industry. Essential Duties and Responsibilities include but are not limited to Qualifications The ideal candidate is a detail-oriented professional capable of multi-tasking in a deadline-driven environment. They must be a team player who is creative, flexible, and solution-oriented. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at . By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The range for this role is $116,000 - $167,500 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs. Essential Job Duties & Responsibilities • Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements, • Translate requirements into end user/stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement), • Properly scope, design, and size business feature delivery efforts, • Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with architecture and design leadership to design value stream roadmaps to best align with business strategy, • Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • All other duties as assigned Essential Skills & Abilities • Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills, • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Strong hands-on Full Stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub, • Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives, • Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows, • Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __), • Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required, • 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology (MS) or business (MBA), • Agile software development experience required (certified Product Owner preferred), • Experience in a healthcare-related field preferred, • Experience as a Solution Architect in the health plan industry preferred Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Quality Control Inspector Broadata Communications, Inc. (BCI) - Torrance, CA On-site Company Overview Broadata Communications, Inc. (BCI) is a privately held California-based corporation and a leader in developing innovative, market-driven products for the transmission of digital multimedia (video, audio, and data) over fiber. Our clients include world leaders in industries spanning entertainment, broadcast, medical, professional audio/video, house of worship, education, government, military, and transportation sectors. Job Summary We are seeking a detail-oriented and experienced Quality Control Inspector focused on Video & Audio systems. This hands-on role is critical in ensuring the quality and reliability of our Pro AV products, directly contributing to our reputation for excellence. The QC Technician will work closely with the Engineering and Production Departments to verify product integrity and ensure adherence to specifications before release and shipment. A key responsibility of this role is the inspection of incoming raw materials using industry-standard tools. We offer a dynamic and stimulating work environment with opportunities for professional growth and development within BCI. This is a hands-on position. This is NOT a remote or hybrid position. Key Responsibilities\n • Read and interpret basic engineering drawings for mechanical components and cable assemblies to verify compliance with specifications.\n, • Perform receiving inspection and/or product-level inspection to determine material conformance.\n, • Use basic measuring tools (calipers, micrometers, gauges, microscopes, etc.) to verify dimensional and visual requirements.\n, • Perform inspection of electronic assemblies and cable assemblies for workmanship and labeling accuracy.\n, • Identify and document nonconforming material.\n, • Process nonconformance records in QT9, including data entry and supporting documentation.\n, • Maintain accurate inspection records and ensure proper material status identification.\n, • Communicate inspection findings to QC Manager and internal departments as required.\n, • Assist with sorting, rework verification, and containment activities when needed.\n, • Support organization and maintenance of inspection areas and documentation.\n, • Other duties as assigned.\n\nEducation & Experience\n, • High School Diploma or GED required.\n, • Minimum 2 years of quality inspection experience in a manufacturing or production environment preferred.\n, • Basic understanding of electronic or electro-mechanical assemblies is a plus.\n, • Experience working within a documented quality system (ISO 9001 preferred).\n, • Familiarity with inspection tools and measuring equipment.\n, • Strong attention to detail and disciplined inspection habits.\n, • Ability to follow written procedures and work instructions accurately.\n, • Comfortable inspecting small components and assemblies under magnification.\n, • Ability to stand, sit, and move between inspection stations for extended periods.\n, • Basic computer skills and proficiency in Microsoft Office.\n, • Clear verbal communication skills.\n, • Ability to write concise and legible inspection notes.\n, • Reliable attendance and punctuality.\n, • Willingness to ask questions when requirements are unclear.\n, • Ability to work independently once trained.\n\nBenefits\n, • Medical, vision and dental insurance\n, • 401(k) with company match (100% of the first 4% in eligible compensation)\n, • Flexible Spending Account \n, • 2 weeks paid vacation\n, • 1 Week sick pay\n, • 10 company holidays\n, • Group life insurance\n\nSalary Range, • Hourly: $26 - $34Pay may vary depending on experience, qualifications, and other job-related factors.

Senior Product Manager / Account Manager About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. The wealth of knowledge, experience and talent paired with proven recipes and best practices allows us to find opportunities to help new products succeed. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more. Job Description As a Senior Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention., • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation, • Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope, • Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process, • Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA, • Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones., • Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met., • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines., • Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts., • 5+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;, • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders, • Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;, • Ability to work independently and with a team in a dynamic product-development environment;, • Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;, • Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern); 100% remote job • Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years, • Paid sick leave and holidays, • Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager), • Well-being budget, • Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product and CTO, third interview with CEO (optional), Offer. Join us!

Job Title: Customer Success Manager, Digital Department: Customer Success About the Role: The Customer Success Manager (Digital) will have a strong mind for handling client needs, as well as a deep understanding of how to use digital tools to achieve customer satisfaction at scale. The individual in this role will be responsible for managing and retaining a large portfolio of customers, contributing to driving network engagement and filling gaps with new & existing customer geographies by providing agnostic engagement bandwidth to facilitate partner onboarding with a focus on platform adoption. This role requires someone with a creative and strategic mindset, who is customer and team-oriented and has the ability to thrive in a high growth and fast-paced company environment. What You'll Do: • Manage a high-volume, tech-touch book of business using a “one-to-many” approach, • Deliver best practices for workflows and onboarding strategies, based on specific network use cases, innovative engagement approaches, and an understanding of related tools, • Segment your book of business and develop strategic plans that deliver customer value at scale, • Proactively leverage a matrix account team to develop and manage sales pipeline and enhance customer relationships and value., • Build and own targeted cadences to effectively drive maturity, and expansion across different customer segments and personas., • Leverage Salesforce to create innovative workflows that automate key account engagement activities, • Understand the Product to teach customers how to use it & recommendations for additional products & services., • Own a number - understand GRR & CSQL metrics & how they play into your Book of Business, • Be innovative & think outside the box when it comes to developing new models that drive user adoption, • Collaborate cross-functionally to create a seamless customer experience for your portfolio and identify upstream/ downstream inefficiencies, • Assist with the development of systems, programs and educational materials that will maximize the performance on all related program metrics, • Lead discussions around forecasting and pipeline status with internal stakeholders You’re a great fit for this role if: • 3+ years of professional work experience suggested, • 2-4 years of customer success or related work experience preferred, • Experience managing revenue and an ability to learn new technologies, • Experience in process development and resource creation/ management, • Analytical ability to leverage data to drive creative decisions and recommendations. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: • This position is remote, U.S. based., • This position may require X% travel, • The target pay range for this role is: $ . This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location., • All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at to request an accommodation. #LI-Remote

At Chromatic, our mission is to improve the UX of the internet and safeguard the world's pixels. We're building tools that make it impossible to ship broken pixels. Thousands of front-end teams—including BBC, Shopify, and Adobe—use Storybook and Chromatic to map every state of their applications and ensure each one is tested and approved before reaching the billions of people who interact with them daily. We're seeking an engineering manager to be responsible for a full-stack feature team building customer-facing capabilities for our platform. Thousands of developers and stakeholders use this application to interact with our UI Tests, UI Review workflows, and other features—all to ensure their front-ends are regression-free. These powerful customer-facing workflows are built with React (Next.js), GraphQL, Emotion, and TypeScript. Over the past year, highlights from our team's work include: * Launched accessibility regression testing to help customers continuously improve the accessibility of their front-ends. * Shipped a new Dashboard that provides a project-wide, component-level view of accessibility issues. * Built workflows for handling inconsistent UI rendering in UI tests. * Implemented new enterprise account management features. * Improved the performance and accessibility of the Chromatic front-end. We're at a significant moment in our company's history. We're running a successful business at tremendous scale, and your work will immediately impact customers worldwide. We need your expertise to evolve our product and architecture. Shipping with momentum matters, but we also make space to think ideas through carefully and ship the right things. Our diverse team is full of passionate, curious people who can learn, grow, and feel supported in taking on new challenges. We dive into complex problems and create simple, high-quality, delightful solutions. If you're energized by the idea of building systems that prevent bugs from reaching millions of users daily, this is the perfect job for you. This is a fully remote position on a cross-functional team for individuals based in the mainland US or Canada. * Lead a team of 6-10 engineers and consistently deliver projects that align with our business objectives. * Collaborate with the rest of the engineering management team to continually evolve our culture and processes. * Work cross-functionally at Chromatic to ensure feature continuity between Chromatic and Storybook and ship work that delights developers. * Collaborate with the Product team, your peer managers, and other stakeholders to prioritize upcoming projects. * Take responsibility for successful execution of projects in your domain. * Meet regularly with your team to manage tasks and help remove blockers. * Mentor and support the growth of our engineering team. * Establish onboarding procedures for new hires to the team (or other staff beginning to contribute to Storybook), and help grow the team through hiring as needed. * 3+ years of professional experience as a manager of a software engineering team. * Clear written and verbal communicator who can share thoughts and ideas productively in our distributed, asynchronous environment. * Excellent interpersonal skills with the intuition and empathy to effectively lead a team of folks across time zones and physical locations (the team you’ll be leading is primarily based in North America, but our teams are distributed globally). * Strong opinions, weakly held—someone who pushes back on ideas to drive better outcomes, handles critique without defensiveness, and demonstrates a growth mindset. * Focused executor who stays accountable to commitments, contains distractions, and ensures the team delivers consistent progress even when things don't go as planned. * Genuinely invested in developer experience, whether you've shipped tools for developers or spent years deeply understanding front-end teams' pain points. * Have 5+ years of professional experience as an engineer in web development. * Have managed an engineering team in the developer tooling space. * Have experience with Storybook or Chromatic. * Have worked effectively in a distributed, remote-first team environment. * Have followed a non-traditional path into software and bring insight from experiences beyond engineering. We understand that even the best candidates might not meet all the above qualifications on day one. That's okay. If you’re excited about Chromatic’s mission and want to grow your skills, we’d love to hear from you. Salary Range: US$185K - US$207K + equity. Learn more about our compensation philosophy ___. For a list of our other benefits & a peek into life at Chromatic, visit our careers ___.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:As we expand our global reach and increase our educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate, highly detailed driven, self-motivated, and collaborative individual to take on the Customer Success Associate role. • Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support., • Build strong working relationships with educators, administrators, and program leaders., • Conduct routine customer outreach to support adoption, usage, and engagement., • Assist with onboarding processes by preparing materials, coordinating setup, and supporting training sessions led by CSMs., • Lead introductory or “refresher” product trainings as proficiency increases., • Document onboarding milestones and ensure customers are progressing toward successful implementation., • Log, track, and resolve customer issues while ensuring a smooth handoff to technical teams when needed., • Identify recurring issues and surface insights to improve internal processes and customer experience., • Monitor customer usage data to identify trends and potential risks., • Contribute to customer health reporting and flag at-risk accounts to the Customer Success Manager team., • Maintain accurate and up-to-date CRM documentation (Salesforce, HubSpot, etc.)., • Partner closely with CSMs to support account planning, customer communications, and success strategies., • Work with Product, Support, and Implementation teams to advocate for customer needs., • Participate in team meetings, process improvement initiatives, and training sessions., • Excellent active listening and communication skills, • Experience implementing (vendor or customer) cloud-based, platform products., • 1-2 years experience preferred in K-12 school district instructional roles, • Strong demonstrated service-delivery experience with educational SaaS solutions, • Excellent written and verbal communication and interpersonal skills., • Ability to diagnose common customer needs and issues, and to translate those needs into actionable solutions., • Ability to communicate and interact with employees and customers at all levels, including the ability to give clear precise instructions that are readily understandable by non-technical users, • Highly organized, self-directed, and process-orientated with the ability to direct multiple projects simultaneously., • Detail-oriented, with strong organizational skills., • Ability and willingness to travel 30-40% average and up to 50% during peak, back-to-school period (August - October).

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We’re looking for mission-driven, collaborative, data-fluent product thinkers to join our Product Team at all levels: Product Manager, Senior PM and Principal PM. The Impact You’ll Make: For many, the financial system is a series of closed doors. At Mission Lane, the Product team builds the keys. We don’t just serve credit profiles; we serve people with stories, challenges, and goals. You’ll drive forward our mission by architecting a credit card product experience that acts as a launchpad for human potential; moving beyond simple credit "access" to create a clear, actionable path to progress. This is a rare moment to join a company at a true inflection point. You won’t be a cog in a machine; you’ll be a primary builder in a maturing organization, owning and executing a roadmap that transforms how we use data and technology to keep Mission Lane credit card customers safe, informed, and moving forward. As a Product Manager at Mission Lane, you will: • Own high-stakes decision systems, translating complex credit policy and data into real-time actions that determine how and when we extend credit., • Design for judgment and scale, ensuring our automated systems and human-in-the-loop processes work in harmony to surface risk without disrupting legitimate customers., • Partner closely with Engineering, Data, and Credit teams to operationalize complex underwriting or payment models that balance business unit economics with customer success., • Leverage SQL and data analytics to break down high-level metrics into the underlying drivers that move the needle for both the company and the consumer., • Act as a collaborative disruptor, iterating rapidly to launch experiments that improve our acquisition "brain" or post-acquisition journeys., • Drive alignment across the organization by crafting clear narratives and roadmaps that show how technical choices lead to better outcomes., • Proactively identify potential friction points across teams and functions, advocating for solutions that prioritize the long-term health of our customer base. Minimum Qualifications: • ~3+ years (PM), ~5+ years (Senior), or ~8+ years (Principal) of product management experience, managing technical products from ideation to rollout., • Technical proficiency and the ability to engage in deep conversations with engineers regarding system architecture, APIs, and data implementations., • Proficiency using SQL to query data, investigate decision logs, and analyze performance funnels., • A proven track record of delivering complex projects in regulated or data-heavy environments., • A structured problem-solving approach and the ability to make independent decisions in ambiguous, high-stakes situations., • Experience defining roadmaps that optimize for both enterprise value and customer well-being. Preferred Qualifications: • Experience in fintech, lending, or payments, particularly in roles involving risk, fraud, or customer lifecycle management., • Experience integrating AI or machine learning models into live products to drive efficiency or better decisioning., • Experience in high-growth environments where the product experience is the primary driver of customer acquisition and retention. Compensation: Annual full-time starting base salary ranges: • PM: $103,000 - $123,000, • Senior: $125,000 - $170,000, • Principal: $172,000 - $186,000 These roles are eligible for additional compensation in the forms of participation in our annual incentive and equity programs. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment. About Mission Lane: Founded in December 2018, ___ is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting ___. Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to empower innovators and enterprises to unlock AI's true potential, driving technology and transforming industries. Join us as we shape the future of AI. As an Account Manager at Runpod, your primary responsibility will be to nurture and grow relationships with existing customers. You will focus on retention, expansion, and ensuring clients extract maximal value from our AI infrastructure platform. This role sits at the intersection of customer success and sales, with a bias toward retention and upsells rather than new business hunting. Success in this role is measured through key performance indicators such as retention and renewal rates, expansion revenue, and overall account health. You’ll be responsible for meeting or exceeding annual renewal targets while also driving upsell and cross-sell opportunities that contribute to year-over-year net revenue retention growth. Strong performance is demonstrated not just through numbers, but through high customer satisfaction, thoughtful account planning, and accurate forecasting within the CRM. Maintaining portfolio stability, achieving positive customer sentiment, and supporting measurable account expansion will all be essential to your success as an Account Manager at Runpod. Responsibilities: • Serve as the main point of contact for a portfolio of existing accounts., • Monitor account health metrics (usage, billing, feature adoption, churn risk) and proactively intervene., • Drive renewals, upsells, and cross-sells by identifying expansion opportunities (e.g. more GPU capacity, new feature modules, premium support plans)., • Conduct business reviews (QBR/MBR) to update clients on ROI, roadmap, usage insights, and new offerings., • Liaise with product, engineering, and support teams to resolve customer issues, advocate for feature enhancements, and remove blockers., • Build account plans, forecasts, and growth strategies for each client., • Track key account metrics (e.g. churn rate, net revenue retention, expansion revenue, customer satisfaction) and report them to leadership., • Handle contract renewals, negotiation, and escalations., • Maintain accurate data in CRM (deal pipeline, account notes, forecasts), • Occasionally assist in onboarding or transitions of new clients within your portfolio., • Periodic travel to visit top customers or represent RunPod at key industry events. Requirements: • 2–5 years of experience in account management, customer success, or post-sales roles (ideally in SaaS, cloud, or infrastructure)., • Strong technical acumen with the confidence to engage both developers and executives, • Strong relationship skills; ability to manage multiple stakeholders (technical and business)., • Good understanding of metrics like churn, usage, ARR/MRR, net revenue retention., • Comfortable analyzing usage data, spotting trends, and making recommendations based on that., • Excellent communication (verbal and written) and presentation skills., • Proficiency with CRM, analytics tools, and Slack-like collaboration platforms., • Self-starter and ability to take ownership of accounts end-to-end., • Bonus: familiarity with cloud, GPU infrastructure, AI/ML, or developer tooling., • Successful completion of a background check What You’ll Receive: • The competitive OTE for this position ranges from 130,000 and 250,000. This is a mix of base plus commission. This range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing AI infra company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles have are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

About ___Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an ___ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in Mexico or Colombia. • As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by:, • Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms., • Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV)., • Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time., • Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs., • Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space., • SVP of Customer Success, • Other Managers of Customer Success, • Leaders of Customer Support, Launch, and Sales, • Product Leaders, • Operations + Enablement, • Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector., • Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth., • Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills, • Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients., • Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention., • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams., • Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate., • Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines., • Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus., • The estimated base salary range for this role is $60K - $70K USD, • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Role Description: We are seeking a mission-driven Technical Customer Success Manager to join our Team and work directly with our Commercial CS Leader. This role blends strategic account management with deep technical advisory support to ensure customers achieve maximum value from our platform. Responsibilities: As the main point of contact for key accounts, you will build strong relationships with leadership and technical teams to ensure they are getting the most from the platform. You will act as a strategic advisor together with our engineers, helping customers navigate their platform and requirements while solving any roadblocks they encounter. By deeply understanding their goals, you will ensure long-term success, driving high adoption rates and identifying opportunities to grow the partnership. Mission & Account Ownership: • Serve as the primary post-sales success lead for assigned commercial accounts, • Build trusted relationships with program leadership, DevSecOps teams, and security stakeholders, • Develop and execute mission-aligned success plans for our customers, • Lead Quarterly/Executive Reviews focused on operational readiness and mission outcomes, • Proactively identify adoption gaps, compliance risks, and expansion opportunities Technical Advisory & Enablement: • Assist customers on Kubernetes-based platform architecture questions, • Understand what secure implementations in IL2/IL4/IL5/IL6 and air-gapped environments, • Advise on DevSecOps pipelines, GitOps workflows, and secure software delivery, • Troubleshoot complex deployment challenges in partnership with Engineering, • Articulate customer requirements related to compliance (e.g., RMF, STIGs, cATO, Zero Trust) Growth & Expansion: • Identify mission renewals & expansion opportunities across our customer base, • Drive deeper platform adoption across development teams Success Metrics: • Platform adoption across mission programs, • Renewal and expansion within assigned accounts, • Time-to-operational capability, • Customer health and satisfaction, • Successful secure deployments in classified environments The listed responsibilities are not exhaustive and additional responsibilities may be assigned or discovered based on the evolving needs of the organization. The successful candidate is a dynamic individual who is able to adapt and take on new responsibilities as they arise. You will be expected not just to fill gaps as they arise, but proactively identify and take ownership of gaps to drive toward new processes and solutions. • Excellent verbal and written communication skills; the ability to effectively interact with Heroes, stakeholders, and team members at all levels of the organization and across all Departments, • Excellent interpersonal skills, with the ability to effectively adapt communication behaviors and tactics to improve working relationships and optimize mission outcomes, • Exceptional problem-solving and decision-making abilities, with a strategic mindset, • Experience transitioning mission value delivery from services to productized approaches, • Experience and comfort facilitating cross-department problem solving exercises that drive business insights and turn inputs into decisions, • Experience supporting business initiatives across functional areas to inform business strategy and evolution, • Experience with day to day systems like: Hubspot, Github, Unthread (support ticketing) & Notion, • Experience operating in air-gapped or classified environments, • Experience working with platform engineering teams, • Background in cloud-native technologies (AWS, Azure, on-prem Kubernetes), • Familiarity with open-source ecosystems Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $123,250 - $166,750 USD Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. • Kubernetes, • Cloud Environments (AWS/GCP and Azure), • Infrastructure-as-code (like Terraform/Pulumi), • Continuous Delivery and automation tooling, • GitOps, • Containers, • CNCF projects and open source products and packages, • Helm/Kustomize-Value Stream Mapping, • Building and improving security delivery, • Building Kubernetes and cloud native applications Health: • Medical/Dental/Vision, • Premiums are 100% Company Paid, • Health Reimbursement Account, • Life Insurance, • Disability Insurance Financial: • 401k Retirement Plan, • Company Stock Options, • Home Office Budget Leave: • Unlimited paid time off, with a mandatory 10 days off on top of 11 federal government holidays, week of Thanksgiving, last two weeks of December (including New Year’s Day), • Paid Parental Leave Learning: • Reimbursement for approved trainings/subscriptions, • Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Manager serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The CSM will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The CSM partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal Product Manager, you are the strategic architect of a sophisticated, high-scale platform for our Member Portal Solution for payer customers. You are directly responsible for accelerating our 2026 growth trajectory and long-term AI-native vision. While we operate a robust digital infrastructure, we are at a pivotal moment of evolution—leveraging our high-scale foundations to drive an AI-native experience that is proactive, personalized, and dynamic. Your mission is to drive the successful hardening of our core digital product capabilities while leading this strategic shift. This role requires a high degree of fluency in the US Payer landscape, claims data, and benefits orchestration. You will leverage the voice of the customer and deep healthcare market insights to inform our data-backed roadmap that prioritizes long-term margin expansion, TAM growth, and member experience quality. You will provide the strategic leverage required to de-risk delivery, mitigate architectural gaps before they become fires, and influence the Executive team with high-quality logic and roadmap rigor. In this role, you will: • Serve as the subject matter expert for US Healthcare integrations, with a primary focus on helping members navigate the complexities of the healthcare system—specifically demystifying EOBs, claims status, accumulators, and complex benefits., • Drive the product strategy for administrative self-service, ensuring members can easily take care of necessary actions and understand their financial and health data without friction., • Synthesize complex member needs and market dynamics into a solidified, roadmap focused on new revenue generation and efficiency., • Create buy-in for the product strategy with the Product Leadership Team through high-quality logic and rigorous business-case storytelling., • Define and execute a roadmap to increase the utilization of key features, proving that users can successfully complete their intended tasks and derive tangible value from the portal., • Ensures cross-functional alignment across the 'Triangle' (Product, Engineering, Design) to eliminate silos to the Essential Duties., • Define goals & measure success for the portfolio., • Represent our platform and infrastructure externally with clients and prospects., • Establish and deliver a high-integrity roadmap built to ensure predictable, high-scale execution, characterized by vetted trade-offs and binary commitments., • Significantly expand member reach and engagement. Accelerate program enrollment, feature adoption, and task completion rates through optimized member journeys, delivering measurable ROI for payer customers., • Drive industry-leading utilization and accuracy across core member domains including coverage, cost, claims, and accumulators, ensuring seamless member access to their financial and health data., • Optimize the home screen and overall information architecture (IA) of the Member Portal to ensure the experience is optimized for discoverability, findability, self service, and ease of use., • Successfully transition AI prototypes into production-grade experiences that redefine the member experience and achieve market readiness. About You: • 6+ years in Product Management with a minimum of 3 years specifically in the US Payer or Health Insurance space., • Bachelor’s degree (or equivalent), preferred, • Proven work experience in product management creating successful products, • Proven ability to move an organization through architecting rather than individual output., • Experience working at a platform company or leading the implementation of complex platforms. You have deep experience in agile methodologies—leading agile release planning and demonstrating an iterative, incremental, and value-driven delivery. What we offer: • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage, • Bonus Program: Be rewarded for your contributions with our performance-based bonus program, • Employee Stock Option Program: Become an owner and share in our success through our stock option program, • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance, • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts, • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year, • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement, • Mentorship Program: Benefit from guidance and support from experienced leaders in your field Security-Related Responsibilities • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $169,900 - $207,700 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

Role Summary Our mission at HubSpot is to help millions of organizations grow better. Commerce Hub powers the future of B2B billing and payments, helping SMBs quote, bill, and get paid — all within a connected CRM experience. Within Commerce Hub, the Merchant Services team builds the infrastructure that keeps customers active, compliant, and in control from the moment they go live. As a Senior Product Manager I, Merchant Services, you will own and evolve a core product area within our merchant experience. You’ll define and deliver a resilient, self-serve account management experience that balances automation, risk, and speed — ensuring customers have timely access to cash flow and simple reconciliation with their accounting systems. What You’ll Do • Own the product strategy and roadmap for a defined area of the merchant account management experience, • Drive improvements to onboarding, payouts, and reconciliation workflows to reduce friction and increase customer confidence, • Partner with Finance, Payment Operations, Risk, and Engineering to deliver secure and compliant payment experiences, • Translate customer needs — particularly those of RevOps and Finance leaders — into clear product requirements and prioritized initiatives, • Guide new product ideas from discovery through launch, ensuring strong execution and measurable impact, • Use qualitative research and quantitative data to identify opportunities, validate hypotheses, and inform decision-making, • Define success metrics for your product area and monitor performance to drive continuous improvement, • Collaborate within the Product Triad (Engineering + UX) to ship high-quality, customer-first solutions, • Experience managing and launching B2B or B2B2C SaaS products, • Strong understanding of online payment processing and payout reconciliation workflows, • Familiarity with embedded finance tools and payment platform integrations, • Experience working with risk signals, fraud mitigation concepts, or underwriting workflows, • Ability to balance business goals, technical constraints, and customer needs when making product decisions, • Strong collaboration skills with Engineering, Design, Analytics, and cross-functional stakeholders, • Experience using data to inform product decisions and measure impact, • Excellent communication and stakeholder management skills, • Experience scaling merchant onboarding or self-serve financial workflows, • Exposure to global payments or international compliance considerations, • Experience integrating third-party financing or payment vendors, • Background working closely with RevOps or Finance leaders in SMB environments, • Location: United States, • Work location preference eligibility: Remote / Hybrid / Onsite, • Travel/Shift: Minimal travel expected Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

THE ROLE: We are looking for a motivated and results-oriented Product Manager to own two critical product domains: our marketing technology stack (email communications, attribution, promotional tools) and payments infrastructure (checkout optimization, payment processing, fee presentation). Reporting to the VP of Product, you'll partner closely with engineering to evolve these systems while navigating compliance requirements and enterprise client needs. This role demands a strong foundation in product management best practices, a keen understanding of user experience, and the ability to work effectively across teams to deliver exceptional value to users and achieve measurable business goals. • Required:, • Bachelor's degree in a technical, business, or design-related field., • 3-5 years of experience in product management, preferably within a fast-paced or scaling environment., • Demonstrated experience managing features through the entire product development lifecycle (ideation, development, launch, and iteration)., • Ability to engage effectively with engineering teams on technical trade-offs and complexity., • Strong passion for understanding and solving customer problems, with experience in user research and analysis. Proficiency in defining product metrics, analyzing data, and using insights to inform decisions., • Excellent verbal and written communication skills, with the ability to clearly articulate product concepts to technical and non-technical audiences., • Preferred:, • Experience with email platforms (SendGrid, Pardot/Salesforce Marketing Cloud Account Engagement, or similar) and marketing automation tools., • Familiarity with payment processing systems, checkout optimization, or payment gateway integrations (Braintree, Shift4, Stripe, Apple / Google pay etc) digital banking / payments experience highly desirable., • Familiarity with Tax and settlement systems (Avalara, Vertex, Tax Jar etc) highly desirable., • Understanding compliance considerations (PCI-DSS, FTC regulations, accessibility standards)., • Experience with attribution systems or marketing analytics (GA4, HEAP, Amplitude)., • Background in ticketing, live events, e-commerce, or marketplace platforms preferred., • Experience using AI to increase productivity in a variety of situations from requirements to design to dev and implementation., • KEY RESPONSIBILITIES:, • Product Feature Ownership: Own the definition, prioritization, and execution for features within the marketing technology and payments product areas., • Requirements and User Stories: Write clear, detailed, and prioritized product requirements and user stories, ensuring alignment with the product vision and customer needs., • Market and Customer Insights: Conduct focused market research, competitive analysis, and gather customer feedback to inform product iterations and identify opportunities for improvement., • Development Collaboration: Serve as the primary product contact for Engineering and Design teams, participating in daily scrums, clarifying requirements, and ensuring the product is built to specification., • UX/Design Partnership: Work closely with the Design/UX team to ensure features deliver an intuitive and superior user experience., • Go-To-Market Support: Collaborate with Product Marketing and Sales on feature readiness, internal training, and developing launch materials., • Performance Analysis: Track and analyze key feature metrics (KPIs), using data to drive continuous optimization and identify areas for iteration post-launch., • Compliance Awareness: Partner with legal and engineering to ensure payment flows and marketing communications meet regulatory requirements (FTC, PCI-DSS, CAN-SPAM)., • Stakeholder Communication: Manage communication with cross-functional stakeholders regarding feature status, trade-offs, and expected delivery timelines., • Other Duties: Perform other duties, as assigned., • Exempt, Base salary of $100,000 per year., • Remote work environment, • Comprehensive benefits package, including health, dental, vision insurance, and supplemental benefits options, • 401(k) retirement plan, • Flexible Paid Time Off, • Opportunities for professional growth and development within an innovative and forward-thinking organization$100 - $100 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Solutions Architect on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

Strategic Risk Solutions Inc. (SRS), the world’s largest independent insurance company manager, is growing and looking for an accounting professional to join our US West Captive Management servicing team. As our Senior Accountant (Senior Account Manager), you will play a crucial role in managing the financial and regulatory affairs of a portfolio of captive insurance companies. This remote Utah based role is tailored for experience Captive Management Accountants who excel in precision, financial integrity, and client service delivery. Responsibilities and Duties: • Work with an experienced client account team to deliver high quality financial and regulatory reports, • Maintain and reconcile General Ledger, • Preparation and peer review of monthly and quarterly financial statements, • Prepare and file premium tax returns, • Accurate and timely preparation of regulatory filings, • Daily verbal and written client communications, • Manage client financial audits, • Preparing for and attending client Board of Director meetings, • Liaise with clients third party service providers and state regulators Attributes and Skills:, • Bachelor’s Degree in Accounting required; CPA a plus but not required, • 5+ years financial accounting experience; captive management or insurance industry, • Insurance accounting and auditing experience preferred; will consider commercial or public accounting experience, • Experience with Excel and financial accounting/general ledger accounting software, • Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential, • Excellent verbal and written communication skills, • Ability to travel up to 5% domestically as neededInterview Process:, • First: Phone Call with Talent Acquisition/Human Resources, • Second: Onsite Interview with Hiring Manager and TeamSRS provides financial reporting, regulatory compliance, and program management services to captive insurance companies. We operate throughout the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands) and in Europe. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS’s dedication to its people has established a company-wide network of colleagues committed to each other’s, as well as the Company’s, success. EOE

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the ___ page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account ___. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to ___, ___, and ___ through our products like ___, ___, ___, and ___. Become a Krakenite and build the future of crypto! The Growth Platform team builds the experiences that connect people to our ecosystem for the first time — and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It’s a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally. As an Engineering Manager within Growth Platform, you’ll lead and develop a team of engineers who deliver high-impact features, platforms, and tools that power our growth. You’ll ensure the team is aligned, supported, and set up to execute with excellence — turning complex challenges into simple, reliable solutions that reach users around the world. This role is fully remote. We consider candidates in EU and EST US/LATAM timezones. * Lead, mentor, and support a cross-functional team of engineers delivering growth-critical systems and features. * Collaborate daily with Product and Design to define scope, set priorities, and ensure seamless execution. * Keep projects moving forward — maintaining clear expectations, realistic estimates, and transparent communication with stakeholders. * Provide technical guidance and context to help engineers make sound architectural and implementation decisions. * Foster a culture of accountability, trust, and learning — helping the team grow their impact and autonomy. * Improve team processes, communication, and collaboration across time zones. * Partner with other engineering leaders to ensure consistency and best practices across the broader Growth organization. * Leverage AI tooling daily to boost personal and team productivity * Stay hands-on in the codebase, writing production-grade code and setting the bar for quality, reliability, and speed. * Experience leading engineering teams and delivering high-quality results in a collaborative environment. * Strong people leadership skills — you invest in coaching, clarity, and empowerment. * Solid technical foundation, especially on the backend; you can engage in design discussions, code reviews, and help engineers make pragmatic decisions. * Strong individual contributor background — you write production-grade code and lead by example. * High proficiency in modern AI-driven development — you use AI daily to boost personal and team performance through automation. * Familiarity with one or more modern programming languages (e.g. TypeScript, Rust, Go, Python, or similar). * A product mindset — you care about how your team’s work impacts users and moves key metrics. * Clear communication and organizational skills, with the ability to align engineering efforts with business goals. * Experience working in distributed, remote-first teams. * Experience with analytics, experimentation, or growth tooling. * Background in developer experience, SDKs, or internal platforms. * Exposure to scaling teams or processes during high-growth phases. * You lead by setting context, not control — empowering engineers to make decisions with clarity and confidence. * You coach through curiosity, helping others grow their judgment and autonomy. * You communicate transparently, ensuring alignment across engineering, product, and design. * You model accountability and empathy, creating an environment of trust and shared purpose. We know that great engineers come from many backgrounds. If you're excited about the mission but don't meet every requirement, we encourage you to apply. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

___ provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the ___ list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the ___ and testified before the ___ on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer. This is a remote, US-based role. Responsibilities: * Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers * Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products * Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. * Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) * Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) * Establish business goals with each client and establish a plan to achieve targets Requirements: * 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud * Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering * Partner with Sales during pre and post sales * Self-motivated, detail-oriented, with a big appetite for making our partners successful * Experience with Salesforce and Apollo, a plus * Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences * Candidates must be legally authorized to work in the United States and must live in the United States * $130,000/year - $160,000/year + bonus + equity + benefits * Employer paid group health insurance for you and your dependents * 401(k) plan with employer match (or equivalent for non US-based roles) * Flexible paid time off * Regular company-wide in-person events * Home office stipend, and more! * Follow Through * Deep Understanding * Whatever It Takes * Do Something Smart

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

• Flexible position with option to work In-person (in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY) or fully remote, • Large equity stake + competitive salary + benefits, • Will work directly with the VP build the CS function from ground up, • Full-cycle customer success including onboarding, implementation, expansion, and retention, • You have knowledge, experience and/or interest in working with and for customer marketing/advocacy teams, product marketers, and content marketers, • You are passionate about evangelizing the customer marketing/product marketing space, • You are empathetic and highly driven to make customers successful, • You understand how customer pain points can help drive product development and business growth, • You have excellent project management and communication skills, and are confident juggling many high priority customers, • You’re highly adaptable, easily acclimating to a growing startup environment, • You have a growth mindset and view setbacks as learning opportunities, not failures, • You’re excited to create, shape and improve new processes and workflows, • You've built Customer Success/Account Management playbooks or processes in both 1:1 and 1:many motions, • You’ve led onboarding, implementation, and renewal conversations with enterprise clients - you understand how to liaise /project manage with both C-levels and entry-level employees alike, • Be the primary point of contact for new customer implementations, including managing various stakeholders, client expectations, scope, and success criteria, • Drive onboarding by running training sessions for end users across marketing, sales enablement, and content to ensure they see maximum value out of UserEvidence, • Learn the product inside and out to be a trusted advisor to our customers, • Drive adoption, retention, and expansion for existing client base, • Identify new expansion and cross-sell/upsell opportunities, partner with Sales counterparts to close renewal deals, • Proactively identify customers who aren’t maximizing their usage and create action plans to reach success, • Find repeatability in processes and build documentation to help scale the CS/AM function, • Build self-serve materials (help articles, video tutorials, and more), • 3-5 years experience in a customer-facing role, ideally in a B2B SaaS startup environment, • Experience defining and executing on end-to-end customer success strategies (implementation/kickoff, project management, engaging/reengaging stakeholders, identifying/mitigating churn risk), • Strong presentation skills - ability to command a room of C-levels and ICs alike, • Strong empathy and ability to connect with others and understand their situation, • Intellectual curiosity - you have the ability to create, understand systems, and experiment/tinker to figure out better ways of doing things, • Competitive comp, bonus, and equity plans, • Flexibility to ber in person (in San Luis Obispo, Nashville, Denver, SLC, Jackson Hole) or fully remote, • Health+Dental+Vision Insurance for you (and any dependents), • Incredible training and career growth opportunity

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy ___ Please click the link for our ___

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ABOUT THE JOB: The Manager, Customer Success is a highly execution-focused leader responsible for driving the day-to-day performance of Tapcheck’s Customer Success organization. This leader acts as the operational right hand to the Director of Customer Success, ensuring the team consistently delivers strong customer outcomes across onboarding, adoption, retention, and expansion. This role is focused on team leadership, coaching, and operational excellence. The Manager will lead Customer Success Managers and Onboarding Managers, ensuring programs already in place are executed consistently and effectively while continuously improving team performance through data, coaching, and process optimization. This role is a huge builder Success in this role means leading a high-performing, utilizing and tracking data, metrics-driven CS team that delivers strong customer adoption, retention, and revenue outcomes while maintaining an exceptional customer experience. Demonstrated builder mindset with experience improving or scaling Customer Success programs, playbooks, or systems in growing organizations. This leader will also help evolve Tapcheck’s Customer Success motion by introducing scalable 1-to-many engagement strategies, leveraging automation and AI-driven insights to increase customer impact while maintaining operational efficiency. This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs. What You’ll Do: Team Leadership & Execution * Manage and develop a team of Customer Success Managers and Onboarding Managers responsible for onboarding, adoption, retention, and expansion across Tapcheck’s customer base. Serve as the day-to-day leader of the CS organization, ensuring consistent execution across customer engagement, account management, and lifecycle programs. * Coach team members on customer strategy, risk management, and expansion opportunities to improve retention and revenue performance. * Partner closely with the Director of Customer Success to execute CS strategy and operational priorities. Customer Outcomes & Portfolio Performance * Ensure the CS team consistently drives strong customer adoption, activation, and long-term value realization. * Monitor and manage key customer success metrics including GRR, NRR, product adoption, employee activation, and churn risk. * Support the team in identifying and mitigating at-risk accounts while driving expansion opportunities within existing customers. * Guide CSMs in delivering effective customer engagement strategies including QBRs, success planning, and value-driven conversations. Onboarding & Time-to-Value * Oversee Onboarding Managers responsible for customer launches, ensuring smooth implementation and fast time-to-value. * Support the team in managing complex customer launches, including integrations, payroll configurations, and data validation. Improve operational consistency across onboarding workflows and launch readiness. Operational Excellence * Drive strong execution of existing Customer Success playbooks across onboarding, adoption, retention, and expansion. * Ensure the team leverages dashboards, health scores, and customer data to prioritize engagement and mitigate risk. * Improve internal processes that help the CS team operate more efficiently and deliver consistent customer outcomes. Maintain strong cross-functional collaboration with Sales, Product, Support, and Operations to resolve customer challenges and improve the customer experience. What You’ll Bring: * 6–8+ years of experience in Customer Success, Account Management, or post-sales roles in SaaS or fintech environments. * 2–4+ years of experience managing and developing Customer Success or account management teams. * Experience operating in high-growth startup environments. Skills (Must Haves) * Proven ability to drive customer adoption, retention, and expansion through strong team leadership and execution. * Experience managing CS metrics including GRR, NRR, adoption, churn risk, and portfolio performance. * Strong coaching and leadership skills with experience developing high-performing Customer Success teams. * Highly organized operator who can manage multiple priorities and ensure strong operational discipline across the team. * Comfortable working cross-functionally with Sales, Product, Support, Operations, and RevOps to deliver strong customer outcomes. * Highly data-driven operator with strong analytical skills and the ability to translate customer usage data, engagement trends, and performance metrics into actionable insights for the team. * Experience leveraging CS platforms, analytics tools, and automation to manage customer health, forecast retention, and identify expansion opportunities. * Comfortable building and using dashboards, KPIs, and reporting frameworks to drive team accountability and improve customer outcomes. Leadership Traits * High ownership mentality with the ability to drive accountability across a team. * Strong communicator who can influence internally and represent the voice of the customer. * Thrives in fast-paced, high-growth environments with evolving priorities. At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.). Therefore, candidates must already possess the right to work in the United States without the need for employment-based visa sponsorship now or in the future. This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, OR, OH, PA, RI, SC, TX, UT, VA, WA, WI. About Tapcheck: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done: Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. * Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. * Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. * Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. * Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? * Competitive base * Flexible Time Off * Health Insurance * Dental Insurance * Vision Insurance * 401K Match Compensation: $140-150K + Bonus. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.