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We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals. QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2. QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more. QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a strategic, revenue-owning Customer Success Manager (CSM) to join our team. Location: Remote in US, UK, or Canada* We are looking for someone who: * Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders * Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth * Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA * Thrives in early-stage startups where adaptability, ownership, and initiative are key * Thinks strategically and connects product value to customer business outcomes * Shares our values Things you will do: * Manage a portfolio of 20–25 customers across onboarding, adoption, renewal, and expansion * Understand customer goals and workflows to drive outcomes and long-term value * Serve as a trusted advisor on QA and automated testing best practices * Create and execute success plans that clearly link product usage to business impact * Build and maintain alignment with technical and executive stakeholders * Identify risks early, handle objections, and manage escalations with clarity and urgency * Collaborate with sales, product, and engineering to share feedback and improve the customer experience * Own forecasting, renewals, and expansion opportunities across your accounts * Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other benefits including: * Compensation * USD: $100K–$140K base | $120K–$180K OTE * CAD: $137K–$191.8K base | $164.4K–$246.6K OTE * GBP: £78K–£109.2K base | £93.6K–£140.4K OTE * 100% Medical, dental, and vision * 28 days of personal time off (PTO) * A remote-first culture allows you to work virtually anywhere Our Values ✨ Make magic. We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work. 📖 Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better. 💪 Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed. 💥 Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast. Learn more about our Mission and Values ___. Our Interview Process (Fast, Thoughtful, and Built for Builders ): * 30-minute intro with our Recruiting team — we’ll align on experience, goals, and what excites you * Technical conversation with Customer Success Leadership — a deeper dive into your technical expertise and how you approach real-world CS challenges * Take-home challenge — show us how you build relationships, dive deep with customers, and drive outcomes * Take-home review with Leadership — a mock CS call and deeper discussion on what it would look like to join the team * Final chat with the Hiring Manager — ensuring strong alignment on expectations, impact, and long-term growth * Offer + welcome to the team 🎉 Note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States, Canada, or the United Kingdom, without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. The Senior Customer Success Manager (Government) is a strategic role designed for an expert navigator of the public sector. You will act as the primary partner for our most complex clients, including government regulatory boards, regulators, departments of health, state agencies, and associations. Success is defined by how effectively our technology supports the mission-critical mandates of public safety and professional integrity. You will take end-to-end ownership of the customer lifecycle, align our platform with agency missions, drive measurable compliance outcomes, and ensure sustained value realization across your portfolio.. What You’ll Do * Strategic Relationship Management: Serve as the primary owner for a portfolio of government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials to ensure long-term stability. * Mission-Aligned Strategy: Develop success plans that align our technology with specific agency mandates, Department of Health regulations, and public-sector risk management priorities. * Regulatory Enablement: Lead customized training programs that empower staff within regulators and associations to fully utilize the platform for audit readiness and governance excellence. * Health & Usage Monitoring: Take end-to-end ownership of monitoring engagement metrics, translating data into "State of the Agency" insights that demonstrate sustained value and support long-term retention. * Complex Issue Triage: Act as the lead problem-solver for complex account hurdles, collaborating with internal product and government affairs teams to navigate the unique requirements of the government landscape. * Business Reviews: Conduct high-level strategic reviews to assess progress, identifying opportunities to deepen the partnership and improve compliance outcomes for regulators and boards. What You’ll Bring * SaaS Government Expertise: 5+ years of B2B SaaS Customer Success or Account Management experience specifically managing government, regulatory, or public health accounts. You understand the red tape, the RFP cycles, and the unique stakeholders of the public sector. * Direct experience with healthcare compliance, state departments of health, or professional licensing is strongly preferred. You are comfortable speaking the language of regulators and state officials. * Exceptional ability to communicate with non-technical government leaders. You can distill complex software capabilities into a clear vision that aligns with public policy goals. * A self-sufficient professional who thrives in a remote environment. You are comfortable taking over a complex book of business and navigating multi-layered organizations with limited oversight. * A problem-solver who can identify a potential churn risk a year in advance and build the strategic rapport necessary to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Sales Acquisition Manager (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

Why join Nextech? We are a leader in specialty healthcare technology solutions. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact ___. Job Summary: The Regional Sales Manager is responsible for driving sales of Nextech’s solutions to assigned physician markets, primarily practices with one to two doctors. This role manages the full sales lifecycle, handling client prospects from marketing leads, trade shows, inquiries, and referrals. The Regional Sales Manager maintains strong customer relationships, delivers product demonstrations, and transitions new clients to the Client Success Manager for ongoing support. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. • Lead the full sales cycle within the 1-4 physician specialty market segment., • Meet or exceed assigned quarterly and annual sales quotas and performance metrics., • Conduct qualification and discovery to assess prospective client needs., • Build trusted partnerships with prospects, clients, and internal teams with the highest integrity., • Deliver impactful virtual and in-person product demonstrations to physicians, administrators, and staff., • Manage a pipeline of inbound and self-sourced leads, developing strong relationships with potential clients., • Provide consistent and timely follow-up with prospects throughout the sales cycle., • Travel overnight to assigned territories as needed to conduct comprehensive sales activities., • Prepare and present price proposals tailored to prospective clients., • Present return on investment (ROI) calculations to highlight the value of Nextech’s solutions., • Negotiate contract terms within Nextech guidelines., • Complete all required documentation to ensure seamless implementation, support, and account management., • Support clients through the implementation and "go-live" process, maintaining contact during the transition to the Client Success Manager., • Utilize Salesforce to manage leads, track actions, and deliver accurate monthly and quarterly forecasts., • Stay informed on competitor products and market trends., • Carry out additional responsibilities as assigned based on business needs., • Proven experience in business development and managing full-cycle sales processes, or significant experience working in a healthcare practice within specialties like plastic surgery or dermatology., • Strong relationship management skills and a customer-first approach., • Demonstrated success in achieving or exceeding sales goals., • Professional demeanor in phone, virtual, and in-person meetings., • Excellent listening skills and the ability to overcome objections effectively., • Collaborative mindset with a strong ability to partner with peers, prospects, and clients., • Positive outlook, accountability for actions, adaptability to change, and solution focused., • Willingness and ability to travel 30-40% for trade shows, practice visits, and offsite meetings., • Bachelor’s degree., • Experience in software sales., • Experience working within a healthcare practice environment, • This is a remote role, • Up to 40% travel, including air travel and long-distance driving within the assigned territory., • Ability to travel via commercial airlines and rental cars as needed.

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Sr. Solutions Engineer on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 4+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy ___ Please click the link for our ___

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

About the Staff Product Manager, Personalization - Foundations at Headspace: We are seeking a Staff Product Manager, Personalization - Foundations to own the centralized member and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the Headspace product. You will be the product leader responsible for defining the long-term vision to create the definitive single source of truth for user data and behavioral modeling, enabling hyper-accurate, real-time decisioning for all customer interactions that powers all Headspace experiences. This role requires a unique blend of product management excellence, deep technical understanding of data and ML platforms, and a strong commitment to delivering personalized and impactful member journeys. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization efforts. What you will do: • Platform Vision & Strategy: Define the long-term vision and strategy for the Personalization Foundations platform, including centralized user/content data, segmentation infrastructure, and core ML services, by owning the product roadmap and collaborating with leadership., • Core Responsibility: Own the centralized user and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the product., • Key Workstream Leadership: Lead the product strategy and execution for key workstreams, including Customer/Content Embeddings, Real-Time Event Processing, Segmentation Tooling, P13N Model Deployment & A/B Testing, Data Governance & Personalization Privacy, and Content Type Balance., • Execution & Delivery: Lead the entire product lifecycle for core platform capabilities, from ideation and specification through development, launch, and iteration, ensuring high quality and timely delivery., • Technical Product Ownership: Work closely with Engineering, Science, and Product Design to define and prioritize requirements for the data and ML platform, APIs, and services that enable scalable personalization across Headspace’s Member Experiences., • Cross-Functional Alignment: Partner cross-functionally with consuming Product teams, Engineering, Data Science, and Legal to ensure alignment and successful execution of foundation initiatives., • Analysis & Reporting: Establish clear metrics for platform success (e.g., data quality, model latency, feature adoption, P13N-driven LTV engagement) and rigorously track and report on performance., • Team Oversight & Mentorship: Provide technical and product oversight for complex projects and actively mentor junior members of the product organization on best practices for platform and data products. What you will bring: Required Skills: • 6+ years of experience in Product Management, with at least 2+ years on data platforms, Machine Learning (ML) infrastructure, or consumer/content personalization services., • Proven track record of defining and launching successful platform products that serve as internal services for other product teams., • Exceptional strategic thinking and analytical skills, capable of translating complex data and ML problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally., • Experience working closely with ML Engineering and Data Science teams on high-scale, real-time data and ML systems. Preferred Skills: • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a data platform in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

About the Staff Product Manager, B2B Employers at Headspace: We are seeking a Staff Product Manager to define and execute the product strategy for Headspace’s offerings specifically tailored for B2B Employers. You will be responsible for identifying high-impact opportunities within the employer ecosystem, leading the product lifecycle for solutions that drive member acquisition and engagement through employer partnerships, and ensuring our offerings meet the rigorous needs of employers, including clinical efficacy, data security, and regulatory compliance. This role requires a strong understanding of the US healthcare landscape, product management excellence, and a passion for expanding access to mental health and wellness. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. What you will do: • Own the B2B Employers product roadmap, prioritizing features and integrations that accelerate payer sales cycles, improve implementation efficiency, and maximize member adoption., • Conduct in-depth market analysis on the US payer landscape to identify unmet needs, competitive gaps, and opportunities for Headspace to become a core benefit offering., • Define clear, actionable product requirements for core B2B solutions, including health plan eligibility verification, custom reporting/analytics for employers, and integration into existing health system workflows., • Partner with the Consumer Product team to align on and ship unified Headspace offerings that serve both B2B and consumer members., • Partner cross-functionally with Sales, Account Management, Clinical, Legal, and Marketing teams to ensure successful launches and adoption of B2B Employers product features., • Work closely with Legal and Security teams to ensure all health plan-facing products adhere to relevant regulations (e.g., HIPAA) and Headspace's data governance standards., • Define, track, and report on key performance indicators (KPIs) for the B2B Employers portfolio, such as payer adoption rates, member engagement within plan segments, and contribution to enterprise bookings. What you will bring: Required Qualifications • 5+ years of experience in Product Management, with at least 2+ years focused on B2B, Enterprise, or Health Tech products., • Proven track record of defining, launching, and iterating on successful products in a regulated industry, ideally serving the health plan or payer market., • Exceptional strategic thinking and analytical skills, capable of translating complex business and regulatory problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally., • Experience working closely with engineering teams on API-driven platforms and integration requirements. Preferred Qualifications • Prior experience with digital health in the D2C/B2C sectors., • Direct knowledge of the payer or managed care organization ecosystem, including sales cycles and key decision-makers., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role remotely unless based in SF area. Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400-$224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Sr. Manager of Customer Success and may work remotely from the Central US territory. You Will: • Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle, • Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction, • Be the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties, • Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account, • Implement and share best practices to ensure customers are realizing the greatest possible value from Smartsheet, • Use usage patterns to gain insights, provide guidance and increase customer adoption and satisfaction, • Be the primary interface to manage and resolve critical situations, • Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet, • Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities, • Exceed all performance targets, including maintaining high retention and growth rates, • Accomplish other tasks as assigned You Have: • 3+ years of Customer Success or Account Management experience (or equivalent), • State & Local Government (SLG) experience (preferred), • The ability to explain technical subjects to non-technical personnel in large enterprises, • Good at building credibility and trust with customers and internal stakeholders by understanding their requirements, • Experience maintaining valuable and outcome-based relationships with a diverse customer account base, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements, • Bachelor's degree in relevant field, or equivalent experience, • Willing to travel based on customer and business need Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $112,500 - $142,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact ___ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices:

Faria is a forward-thinking company that delivers new features and is passionate about keeping ahead of the competition. You will be challenged to think creatively and innovate within a multi-disciplined team of talented colleagues. We're a great bunch of people to work with, seriously committed to doing our best work, and we value individuals who can work well as part of a team. Atlas is the leading curriculum management platform, serving over 1,500 schools, primarily in the U.S. Atlas is a part of the Faria Educational Group of solutions. We are looking for a Product Manager responsible for leading product development from research to creating requirements, and approving user stories for new features in the Atlas Curriculum Management product. You will be working closely with the global Atlas development team. You will collaborate with various stakeholders to maintain the product roadmap via careful assessment of customer, support and sales teams’ feedback. Coordinating across multiple teams and time zones, this high-communications position requires strong attention to detail to ensure dependencies are satisfied, new features are released, and stakeholders inside and outside the organization are informed. Responsibilities • Understanding Faria’s goals and business needs and recommending potential solutions, • Evaluating the value being delivered by new and existing Atlas features, • Sharing product updates and the roadmap, while collecting feedback from various stakeholders, • Participate in client calls and events, • Prioritize features based on strategic value, technical feasibility, and school-system impact, • Stay abreast of relevant education industry/market research, • 5 years of experience in a combination of Product Management, SaaS technology, EdTech in K-12 environments, and/or education, • Education experience in teaching, administration, and/or curriculum development, • First-hand experience with the U.S. public school system (K-12), deep understanding of the education industry, • Proven ability to deliver features that address educators’ needs, • A high level of communication between business stakeholders (including sales, customer support, account management, educators) is needed to reach a common understanding how our solutions address needs, • Fluent in verbal and written English for communication and creating documentation ( Functional Specifications) Skills & Competencies • Communicates fluently with K-12 education customers in the US, and with Faria colleagues in various departments, • Demonstrated ability to influence cross-functional teams without formal authority, • Expertise in curriculum and instruction is a strong plus, • Navigate JIRA and Confluence projects, keeping spaces organized and up to date, • Leverages AI prompt engineering and Model Context Protocol (MCP) to build context-aware, intelligent tools, • Strong analytical skills and a passion for data-informed decision making, • Technical knowledge of data and integrations Capabilities & Character • Collaborative and friendly to work alongside, • Proactive Solutions: balance Customer needs with Code Complexity, • Will say "no" to good ideas to make room for great ones that align with our long-term vision, • Judgment & Evaluation of Priority: the ability to explain the Framework for how Product decisions are made (i.e., not Ad Hoc) Future Milestones • Proven Leadership & Product Management Skills and overall responsibility, • Total Understanding & Clarity of the System, • Knowing the Team and areas of specialization among Developers & PMs Success Metrics • Shipping Great (Stable) Features to Production that delight Customers, • SLA Resolution for Bugs balanced against Feature Roadmap Delivery, • Stakeholders are informed about features and capabilities, • $95,000 to $105,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events, • Unlimited books budget *The base compensation range for this position is $95,000 to $105,000. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis. Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that adheres to a remote first operating model. We support hiring full-time employees in the following states: • Delaware, • Florida, • Georgia, • Illinois, • Indiana, • Maine, • Maryland, • Michigan, • Minnesota, • New Jersey, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Texas, • Wisconsin At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Manager of Customer Success to help build and scale our Enterprise Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all Smartsheet accounts. As a Sr. Manager of Customer Success you will manage a team of Customer Success Managers and partner with the Director of Customer Success, Enterprise to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and net retention. You will report to the Director of Customer Success, Enterprise. Due to the collaborative nature of this role, ideal candidates will be based on the East Coast. You Will: • Manage a team of Customer Success Managers, • Meet or exceed set targets, • Set expectations with internal team members, develop a collaborative team culture while promoting career growth., • Empower team of CSMs to onboard and expand customer product usage while uncovering revenue opportunities., • Use data to track performance, forecast retention, and create customer insight, • Partner with Marketing, Support, Professional Services, and Sales to create a positive customer journey that delights customers, improves customer satisfaction, inspires referrals and guides account growth., • Build/refine programs to improve and scale, • Bring creative ideas to the group to help improve the next stages of the business, • Promote operational excellence across the Customer Success team, • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities, • Other job duties as assigned You Have: • Business development, organization, team building and management passion, • Experience working in a cloud applications, • 5+ years working in a leadership capacity, • 8+ years of Customer Success or Account management experience in a technology/software environment, or Technical Account Management experience within Enterprise SaaS, • Passion and demonstrated ability for mentoring and team growth, • Experienced in managing a Customer Success or Account Management team, • Outstanding management skills across a varied set of responsibilities, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements, • Experience and success partnering across departments, • Bachelors (BA/BS) degree Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $135,000 - $172,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

The range for this role is $116,000 - $167,500 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs. Essential Job Duties & Responsibilities • Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements, • Translate requirements into end user/stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement), • Properly scope, design, and size business feature delivery efforts, • Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with architecture and design leadership to design value stream roadmaps to best align with business strategy, • Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • All other duties as assigned Essential Skills & Abilities • Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills, • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Strong hands-on Full Stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub, • Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives, • Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows, • Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __), • Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required, • 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology (MS) or business (MBA), • Agile software development experience required (certified Product Owner preferred), • Experience in a healthcare-related field preferred, • Experience as a Solution Architect in the health plan industry preferred Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building a new Partnerships Engineering team, and we’re looking for a front-line Engineering Manager to help shape it from the ground up. This team sits at the intersection of Engineering, Strategic Partnerships, and Product. The scope spans early technical validation, hands‑on integration delivery, and longer‑term platform investments that make integrations repeatable, scalable, and easier for partners to adopt over time. As the Partnerships Engineering Manager, you’ll build and lead a dedicated Integration Enablement Engineering team that makes 1Password’s external partnerships and integrations successful - from first technical conversation through GA. This is a front-line engineering management role focused on turning partnership intent into real, shippable integrations, while systematically reducing bespoke work through shared infrastructure, tooling, and documentation. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing engineers in a front‑line role, with ownership over delivery, execution, and team health. * Strong technical judgment across APIs, SDKs, integrations, and distributed systems. * Experience working with/building technical systems spanning traditional SaaS infrastructure to AI-native applications. * Comfort operating in Strategic Partnerships‑adjacent environments and collaborating closely with partnerships, sales, and product teams. * Ability to balance short‑term partner needs with long‑term platform quality and leverage. * Clear, effective communication with both technical and non‑technical stakeholders. Bonus points for: * Experience building or scaling partner integration programs. * Familiarity with developer platforms, security products, or identity‑related systems. * Prior experience working directly with external partners or customers on complex integrations. What you can expect: Own technical partnership execution * Serve as the primary engineering owner for external partnership integrations, from discovery through GA launch. * Act as the technical counterpart in partnership discussions, validating feasibility, scope, and tradeoffs. * Support deal progression when needed through design proposals, architecture reviews, and technical assessments. Build and run the integration program * Establish and own an external integrations program that tracks work reliably across the full partnership lifecycle. * Define processes, roles, and execution models that enable multiple integrations to run in parallel without heroics. * Balance near‑term partner delivery with sustained investment in shared infrastructure and self‑service tooling. Lead partner integration delivery * Guide and support hands‑on integration work with partners, including direct consultation and building or extending first‑party components. * Ensure integrations are well‑designed, maintainable, and aligned with platform, security, and product standards. * Collaborate closely with Developer Platform and Cognition teams to land changes cleanly and sustainably. Raise the bar on documentation and enablement * Own engineering documentation that supports Strategic Partnerships, external partners, and internal engineers throughout integration work. * Build and maintain reference architectures, integration guides, and design patterns that reduce ambiguity and rework. Continuously improve how integrations work * Identify recurring integration patterns and turn them into reusable approaches. * Use proofs of concept to explore new integration models and reduce risk ahead of production investment. * Incrementally evolve integrations toward more plug‑and‑play, self‑service experiences. Ownership Areas * External partnership integration program * IDE integrations * Browser integrations * External partner integrations * Integration documentation and reference architectures USA-based roles only: The annual base salary for this role is between $190,000 USD and $258,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $172,000 CAD and $232,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Responsive recruiter Benefits: • Paid time off, • Training & development, • Competitive salary, • Health insurance, • Profit sharing Applicants must be located in Illinois (IL) in the USA. What We Offer: * Industry-Leading Brand: Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction. * Career Growth Opportunities: Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement. * Supportive Team Environment: Work alongside a team that values collaboration, integrity, and doing the right thing — every time. Be treated like a person, not a cog in the wheel. * Consistent Work & Reliable Pay: We keep our teams busy year-round with a steady flow of qualified leads and jobs — so you can focus on doing great work without worrying about downtime. * Pride in Your Work: Be part of transforming people’s homes and lives. We're improving the world one bathroom at at time. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more. Schedule / Expected Work Hours: • Primarily weekday day and evening shifts; weekend availability required as needed.Job SummaryAre you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, Five Star Bath Solutions wants you to be a part of our dynamic team as a Customer Success Manager! At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Customer Success Manager, you'll play a crucial role in ensuring client satisfaction by making out-bound calls to warm leads, confirming appointments, managing the calendar, and providing top-notch support. We provide warm leads—your job is to get them booked. And when the appointment sells, you get a bonus on top of your base pay. What You’ll Do: • Make high-volume outbound calls to warm leads, • Confirm existing appointments with clients via phone calls, emails, or other communication channels., • Maintain accurate records of client interactions and update client information in our database., • Manage the calendar and resolve issues promptly and professionally., • Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction., • Excellent communication skills, both verbal and written., • Strong interpersonal skills with the ability to build rapport quickly., • Self-driven & motivated, • Exceptional organizational and time-management abilities., • Prior experience in customer service, account management, or a related field is preferred., • Proficiency in using CRM software and other relevant tools. Compensation: Base plus commission: $35K base with expected total regular income of ~$60K/year. You set high quality appointments for our design consultants to sell. Commissions are based on sales team closing deals. Company OverviewFive Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. By connecting ambitious entrepreneurs and hard-working professionals, we’re able to provide affordable transformations and beautiful bath solutions to communities across North America. Join a fast-paced, supportive team where your voice sets the tone for an exceptional customer journey—and where your growth matters. This is a remote position. Compensation: $40,000.00 - $60,000.00 per year Five Star Bath Solutions is a full service bathroom remodeler specializing in bath and shower remodeling and installations in your area. We are your local bathroom remodeler specializing in all things bathroom remodeling including tub to shower conversion, bath tub to shower conversion, small bathroom remodels, safety bath installation, new shower installation, and more. Key to the Five Star Bath Solutions brand is improving the lives of those around us, including those in our communities. As our charitable arm, Pure Solutions is focused on “giving the gift of hope” to individuals in need.We appreciate the support each community provides in doing business with Five Star Bath Solutions. While our customers strengthen our business, we hope to strengthen our communities, providing service of value to local organizations or community members. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Five Star Bath Solutions Corporate.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

Job Overview: Our Client, Walnut Creek Soccer Club, is seeking a detail-oriented and organized Part-time Full Charge Bookkeeper to manage our financial records and ensure the accuracy of our financial transactions. This role is crucial in supporting the financial health and sustainability of our club, allowing us to continue providing valuable services to our community. Key Job Responsibilities (KJRs): Financial Record Keeping: • Record, document and categorize transactions appropriately to keep up-to-date financial records, including revenue, expenses, and other transactions., • Process invoices and payments in a timely manner., • Perform monthly bank reconciliations to ensure the accuracy of financial records., • Prepare and process payroll for club staff and coaches., • Generate monthly financial statements and reports for the General Manager and Board Board Treasurer., • Create monthly YTD budget variance analysis in partnership with the General Manager., • Assist in the preparation of annual budgets and financial forecasts., • Support preparation of tax returns., • Manage access for individual team treasurers to team account Hours: 15-20 hours per week Location: On-site hours and some remote work Employment: Part-time, W2 employee Qualifications: • At a minimum, an Associate’s degree in accounting, finance, or a related field., • Minimum of 5 years of bookkeeping experience, preferably in a non-profit setting., • Proficiency in accounting software (e.g., QuickBooks Online) and Microsoft Office Suite., • Must have accrual-based accounting experience., • Strong attention to detail and organizational skills., • Excellent communication and interpersonal skills., • Ability to work independently and manage multiple tasks., • Past experience reporting financials to Owners, CFOs, General Managers, or Board of Directors

Revenue Vessel is a venture-backed software company aiming to modernize how international logistics companies sell. We've built a product our customers love, almost $2M in ARR (tripled in the last 9 months), with a clear path to $5M by year end. Global logistics is a $40T market started in 1450. In the 1400s, forwarders knew a guy with a boat and a guy with cargo. They continue to operate on the same rolodex-focused sales strategy that worked back then. This has worked for them for centuries. But as global trade gets more volatile, the old way is breaking. They know they need to change; they just don't have the tools to do it. This isn't just a logistics problem; it’s a global crisis. If the right information isn’t in front of the right person at the right time, ships and planes leave ports half-empty. Empty containers mean inflated consumer prices. When shipping is inefficient, the price of everything from milk to medicine goes up. This is the problem we’re trying to solve. While others sell to operations teams with unique, mission-critical processes, we're exploiting a key insight: every logistics team sells roughly the same way, and all of them are poorly served right now. If we get this right, we can be involved in every transaction in global logistics. We can help behemoths like FedEx (a current customer) make better capacity decisions, drive demand to their capital investments, and forward savings to consumers. To get there, we need to build intelligent agents on top of messy, complex trade data, integrate deeply into our customers' legacy systems, and make their whole companies more efficient. The co-founders bring deep domain expertise: former Head of Demand Gen at Flexport, former top-performing SDR manager at Flexport, and former Head of Engineering at Rutter API. We're building a $10B business that can lower grocery prices worldwide, and we don't need to out-compete other Silicon Valley founders to get there. We just need your help. You'll join a team of 6 engineers, all startup veterans, as a senior IC. We're looking for someone who leans full-stack but brings backend strength, the kind of engineer who can design clean, simple systems and ship customer-facing features end to end. As an early team member, you'll own significant pieces of the product and shape how we build. You should be the kind of engineer who dreams about talking to customers and iterating until the customer is calling you personally to say thanks. Here's what near-term work looks like: * Building agents that proactively draft outreach for sales reps when market signals fire — like a new trade lane opening up * Developing AI-powered account research and scoring that automatically qualifies prospects * Scaling our data pipelines and backend systems as our customer base grows Our stack: Node.js, Next.js, Dagster, Heroku, AWS. We believe AI is a foundational shift in how we work and how our customers work. We already use AI agents heavily in our codebase and product, and we plan to go deeper. * You're “6 hour business podcast, talk to the owner about how his pizza store works, read too much” curious. * You understand that there will be more fires than we can get to, so what matters is choosing to fight the one that will kill us. * You've gotten on calls with users, heard them describe their problems, and changed what you were building because of it. If you haven't done this, you've wanted to and been frustrated that you couldn't. * You want to work closely with high-integrity, growth-oriented, “can’t wait to reminisce with them at dinner 20 years from now” people. * You're excited to invest in your teammates' growth as they invest in yours. * You’ve been at an early stage startup (<30 employees) before and you loved it. * You want the chill life of a large, stable tech company. * You want a 9/9/6 grind. We work hard (expect ~45-50 hours in a typical week) but we don't glorify grinding yourself into the ground. We need you sharp and sustainable, not burned out. * You only want to work on projects that interest you. There will be excellent work to do. There will be shit to shovel. We all do both. * You think you've already learned everything you can. * Never shy away from a problem just because you haven't done it before. You've said 'I've never done this before but give me a few days' and then actually delivered. * Be comfortable across the full stack and backend/data work, and excel in at least one. * Be comfortable going really fast when it’s needed, but deliver bomb-proof systems when they’re needed too. * Communicate exceptionally well. You could have been a Product Manager, but you like building too much. Monday you're pairing with a teammate on a feature. Tuesday, you're on a call with a freight forwarder watching them use the thing you shipped last week. Wednesday, you're rewriting half of it because of what you learned. Thursday, you’re writing more code. Friday, you’re back to the same customer, and you’re smiling because they’re stoked. If these excite you, we're excited about you. If they don't, we're probably not the right place. * Build Money Printing Machines: Our success is measured by how much money we help our customers make. We focus on improving the system that is our business and pushing it toward perfection. * Kill your Ego: Show up every day, put your ego aside, and figure out how to be better. Give and receive tough feedback openly. * Help Each Other Flourish: Care deeply about the whole person. Help each other excel. * It's Art: We're in this because we love it. We want to make ourselves and the business better because it’s fun. * Too High Integrity: Do the right thing, even when it costs us money. * Fully remote, US-based (EST preferred, PST welcome), flexible hours * Extremely generous equity (we want you to make off like a bandit if we succeed) * Competitive cash comp: $150K–$210K * Top-tier health insurance, dental, optional life insurance, optional therapy through Talkspace (US employees) Our interview process starts with a round focused on your technical skills and problem-solving approach. Once we're sure you can code, we have a final interview focused on culture fit.

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all. With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention. At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done. Our CORE values DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused. * We are Doers. We proactively make things happen. * We are Resourceful. We treat time, money, and energy as valuable. * We are Impactful. We prioritize what matters. * We are Valued Partners. We put customers & teammates first. * We are Excellence-Obsessed. We always deliver excellent work. From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high- quality work. When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces. We’re hiring an Associate Customer Success Manager to own our tech touch (low-ARR) customer segment. This segment is primarily driven by automation, but when customers reach out, you’re the human behind the experience. You’ll manage inbound inquiries, resolve issues quickly, and ensure customers feel supported in a high-volume, systems-driven environment. This is a high-ownership IC role. You’ll be responsible for delivering a consistent, high-quality customer experience at scale while operating with speed, precision, and strong attention to detail. * Own all inbound customer inquiries for the scaled segment (email, chat, support tickets) * Respond quickly and effectively to: * Product questions * Basic troubleshooting * Account and billing requests * Process Upgrades * Triage and escalate more complex issues to Support, Product, or Engineering * Ensure nothing slips through the cracks across a high volume of requests * Maintain clean, accurate data across CRM and support tools * Identify patterns in inbound requests and drive improvements to: * Help center content * Macros and templates * Automated workflows * Partner cross-functionally to improve the efficiency and quality of the scaled customer experience * Help build our scaled Customer Success motion * 1–3 years in Customer Success, Support, or another customer-facing role * Strong written communication — clear, concise, and friendly * Highly organized with strong attention to detail * Ability to manage high volume with speed and accuracy * Systems-oriented — comfortable working within and improving structured processes * Resourceful and proactive — you look for patterns and solve problems, not just respond to them * Experience supporting a scaled or high-volume customer segment * Familiarity with tools like HubSpot, Front, or similar * Experience working in a SaaS environment * Customers receive fast, accurate, and helpful responses * Inbound volume is managed efficiently with strong SLAs and minimal backlog * Common issues are identified and reduced over time * The scaled segment feels supported, even in a primarily automated model Our scaled segment represents a large portion of our customer base. This role ensures we can deliver a high-quality experience at scale, combining automation with thoughtful, human support when it matters most. What to Expect The interview process at EasyLlama takes about 3-4 weeks and will include cross-functional stakeholders of the role. Here's what the interview process looks like: * Recruiter Screen * Hiring Manager Interview * Peer Interview * Executive Interview * Reference Checks How We'll Take Care of You * $45K – $60K Base salary + Bonus potential * Flexible, fully remote environment * Competitive employer-sponsored health insurances * 401(k) + company matching * Professional development reimbursements * Quarterly remote work stipend states: AR - Arkansas CA - California CO - Colorado CT - Connecticut FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MI-Michigan MN - Minnesota NJ - New Jersey NY - New York NC - North Carolina OH - Ohio OR- Oregon PA - Pennsylvania TN - Tennessee TX - Texas VA - Virginia WA - Washington WI - Wisconsin *EasyLlama reserves the right to change the list of approved states at anytime. *To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. *Applies to full time (W2) employees.

Company Description Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities. Job Title: Regional Sales Manager - Mid Atlantic(Remote) Department: Sales Position: Exempt, Full-Time Salary + Commission Location: Fully Remote in the Mid Atlantic area of the U.S. Job Summary IPConfigure is looking for a Regional Sales Manager to promote and aid the sale of IPConfigure products and solutions. The ideal candidate will reside in the Mid Atlantic area of the U.S. Duties/Responsibilities • Provide sales support for potential and existing end customers, integrators, distributors, and technology partners., • Provide demonstrations of product, new product information, and system requirements / design of software systems., • Develop system design recommendations., • Project management of existing projects and customers., • Present training seminars on-site and through webinars., • Coordinate on-site proof of concept and trial installations., • Identify potential integrators to grow sales in region., • Performs other related sales duties as assigned Required Skills/Abilities • Strong video security system and IT knowledge., • Mature, professional verbal and listening skills., • Strong writing and correspondence skills., • Proven reputation of positive customer interaction., • Strong presentation skills., • Design documentation skills of video, audio, and network topologies., • Resourceful and flexible., • Prefer a sales engineer or similar field technical person who is looking to transition fully into a sales role. Education and Experience • Bachelor’s degree in Business, or Computer related majors, or equivalent / prevalent in-field experience., • 1+ years of experience in networking and/or video related systems, preferably customer facing., • Optional U.S. military experience. Physical Requirements: • Occasionally required to lift 20-40 lbs., • Ability to work with heights. Ceilings, ladders, rooftops, etc., • Flexibility to travel as needed. Benefits • Industry competitive salaries based on experience., • Generous PTO and Work From Home Policy., • Health, Vision, Dental, and Life insurance policies., • Flexible Spending Account and Health Saving Account., • 401K with company match. The opportunity to travel both domestically and internationally. IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

Description Sprout Social is looking to hire a Lead International Accountant for the Finance team. Why join Sprout’s Finance team? As a member of Sprout’s finance team, you’ll help better position Sprout for future growth while maintaining compliance and integrity at the highest level. No matter your role, everyone on the team has the opportunity to be a part of creating best-in-class processes and practices that can scale with the organization. Our team is unique because we value transparency and direct ownership of responsibilities - meaning, you’ll always have our trust to help contribute to our overall goals and success as a department and organization. What you’ll do Sprout Social’s Finance team isn’t your typical month-end close type of department. We’re building out financial systems to support every business production, so our Lead Accountant gets a granular view and understanding of how a business scales from the ground up. Although we might live in spreadsheets and provide financial information to the business, that’s only the tip of the iceberg. The knowledge to gain is vast, as is the potential of our organization to continue growing. Doing our jobs effectively means we approach each interaction with confidence, each process with diligence, and our customers with care. • You will own the overall international accounting processes, including compliance. This includes providing advanced expertise and ensuring the accurate and timely completion of financial statements for our 7 international subsidiaries, • You will work closely with tax, payroll, legal, and other accounting teams to ensure we meet all of our deadlines and obligations. You will function as a project manager in cases when there is a need for these various teams to collaborate on compliance deliverables., • You will oversee five international audits from beginning to end, working in conjunction with our third-party partners, • You will own the relationship with our third party services providers who assist with local filings and compliance., • You will drive process improvements to ensure we are operating efficiently and create new processes to accommodate our always-changing and quickly growing business., • You will review the work of other team members and provide coaching and feedback as needed, • You will be the go-to person for international accounting and tangent processes. What you’ll bring Since this role is about raising the bar, we’re looking for someone with experience in Finance/Accounting within a high-growth technical company (tools, best practices (US GAAP), relevant laws and regulations, etc.) and a strategic lens (connecting day-to-day work (account reconciliations, journal entries, etc.) with bigger-picture organizational objectives. The businesses we serve rely on Sprout to create stronger relationships through social media. If you’re looking to grow your accounting skills with a best-in-class team who is supporting global expansion, we’d love to talk to you! The minimum qualifications for this role include: • Bachelor’s Degree in Accounting/Finance or equivalent business degree, • 6+ years of experience in Accounting or Audit, including 2+ years of experience in International accounting, • Proven ability to handle multiple projects simultaneously and thrive in a fast-paced environment Preferred qualifications for this role include: • Experience managing relationships and compliance with a third-party accounting-service provider, • Hands-on experience with accounting tools like NetSuite, Excel How you’ll grow Within 1 month, you’ll plant your roots, including: • Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers, • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to scaling key business operations to support a high-growth NASDAQ publicly traded company Within 3 months, you’ll start hitting your stride by: • Be proficient in using Sprout’s accounting system (NetSuite), record journal entries, record intercompany transactions, retrieve data needed to review transactions and financial reporting, • Have a solid understanding of the activity that exists in Sprout’s foreign subsidiaries, • Manage all communication with third party services providers, • Build connections with members from other teams, including tax, legal, and payroll, • Assist with ad hoc reporting and special projects as needed Within 6 months, you’ll be making a clear impact through: • Maintain and improve SOX compliance for accounting functions, including participating in in SOX documentation and testing, • Oversee international audit processes, • Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth Within 12 months, you’ll make this role your own by: • Continuously evaluate and strengthen internal processes and relationships as they relate to international accounting, • Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $109,100 - $150,040 USD annually, • Zone 2 (All other US states): $99,200 - $136,400 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers "Flexible Paid Time Off" and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Director, Product Management – Identity to lead the strategy and execution of the systems that identity integration, platform, and access management. This leader will own the identity infrastructure & platform that enables secure agentic operation, developer workflows, and machine-to-machine access across complex enterprise environments. You will define how 1Password enables the governance of identities (human, NHI, agents) at the enterprise scale. This includes integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and clear auditability through the full lifecycle. This role sits at the intersection of Identity, Platform, Security, and Enterprise Deployment and directly influences retention, expansion, and long-term platform durability. This is a remote opportunity within Canada and the US. What we're looking for: * 10+ years in Product Management or related field with increasing scope and leadership. * 3+ years leading PM teams in enterprise B2B SaaS. * Deep experience building or owning identity, authentication, or directory-integrated ystems. * Proven track record partnering with engineering on platform-level architecture decisions. * Experience supporting enterprise deployments involving complex IdP configurations. * Experience with SAML, OIDC, OAuth Bonus points for: * Identity & Access Management (IAM), Zero Trust, or security platforms. * Experience with: * SCIM provisioning * Directory services and group sync * Conditional access frameworks * Verifiable credentials and/or other non federated identity frameworks * Familiarity with enterprise architecture decision-making processes. * Experience operating in security-conscious or regulated markets. Leadership & Competencies: * Systems thinker who understands how identity architecture impacts activation, retention, and expansion. * Comfortable discussing authentication protocols and platform trade-offs with engineers. * Data-driven approach to onboarding and identity health metrics. * Exceptional cross-functional influencer who can align Platform, Product, and GTM. * Ability to translate complex identity infrastructure into intuitive admin experiences. * Executive-level communication skills and strong product intuition. Success in this role looks like: * Reduced friction in enterprise IdP integrations. * Measurable increase in successful SCIM and SSO deployments within 30–60 days. * Improved reliability and observability of identity infrastructure. * Faster enterprise rollouts driven by scalable platform architecture. * Clear activation KPIs tied to identity integration milestones. * Strong alignment between platform investments and enterprise growth. What you can expect: * Define the long-term strategy for 1Password’s identity motion for humans, agents, and machines. * Own capabilities across: SAML / OIDC authentication flows, provisioning & deprovisioning, just-in-time provisioning, policies and role-based access control, conditional access. * Ensure 1Password supports complex enterprise identity architectures including: agentic workflows, human delegation, multi-tenant organizations, multi-agent mappings, and machine workloads * Improve resiliency, reliability, and observability of identity integrations. * Define platform standards for authentication, authorization, and identity lifecycle management. * Partner with Engineering & Design to evolve the underlying identity architecture that supports: scalable onboarding, high-volume provisioning (agent swarms), policy orchestration, and enterprise-grade reliability * Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles * Influence multi-product platform integration across Password Manager and Extended Access Management capabilities. * Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements. * Own the product strategy for: Admin controls and governance frameworks, Role-based access controls (RBAC), Delegated administration, Audit logs and compliance reporting, Ensure enterprise customers can confidently operationalize security policies at scale. * Support highly regulated industries with identity and access architecture that meets compliance expectations. * Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences) * Influence multi-year roadmap planning for identity and authentication capabilities. * Drive alignment across teams on architectural trade-offs and prioritization. * Build a high-performing team of Product Managers responsible for our identity infrastructure, including integrations, scaling provisioning and policy enforcement, authentication/authorization architectures, and auditability. USA-based roles only: The annual base salary for this role is between $236,000 USD and $320,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $215,000 CAD and $291,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. Role Sword Health is looking for an entrepreneurial individual to join our fast-paced and dynamic Health Plan Customer Success team. You will work directly with customers and internal teams to onboard, manage, and grow Sword’s expanding portfolio of health plan customers. We are seeking Customer Success leaders who are comfortable managing a range of accounts, who love building relationships with our health plan customers, and who are laser-focused on delivering results. The ideal fit will be an organized, detail-oriented, resourceful, and naturally collaborative individual with a passion for delivering better health care to those who need it most. AI Proficiency at Sword Health AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. * Explorer (Level 1) — Uses AI daily to boost personal productivity * Builder (Level 2) — Creates workflows and tools that elevate the whole team * Integrator (Level 3) — Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. * Day-to-Day Account Ownership: Lead the end-to-end lifecycle for a high-priority book of health plan business. You aren't just managing accounts; you are the "General Manager" of your portfolio, driving long-term retention, health plan satisfaction, and revenue growth. * Build trusted & strategic relationships with our health plan customers — understand their needs/objectives and drive Sword’s clinical and economic outcomes to exceed them. * Navigate Complex Payor Landscapes: Masterfully navigate the nuances of various lines of business (ASO, Fully Insured, Medicare, and Medicaid) to ensure Sword’s value proposition resonates with diverse internal payor stakeholders. * Maximize Partner Value Post-Pull-Through: Serve as the primary lead for the health plan’s employer portfolio. You will ensure operational excellence by identifying barriers to sustained enrollment and collaborating with plan partners to streamline the ongoing member experience. * Champion Clinical & Economic ROI: Act as a consultative partner by translating complex data sets into compelling narratives. You will prove Sword’s impact through rigorous reporting, and high-impact Business Reviews. * Architect Account Plans: Develop and maintain multi-year account success plans that identify white space for expansion, mitigate churn risks, and align Sword’s roadmap with the customer’s overarching population health goals. * Internal Collaboration: Partner with Implementation and Marketing teams to ensure seamless launches and aggressive member enrollment targets. * Payor Growth & Renewals: Own the renewal process and identify organic growth opportunities, working closely with sales to upsell new products or expand into new lines of business. * Voice of the Payor: Serve as a bridge between the market and the Sword Product team. Distill payor-specific feedback, regulatory requirements, and competitive intelligence into actionable insights to influence our product evolution. * Operational Excellence: Mentor junior team members and contribute to the "playbook" of the Health Plan team, building the scalable processes necessary for a world-class Customer Success organization. * Experience with managing national and regional health plans across fully insured, ASO, and Medicare lines of business. * 5+ years of experience in enterprise-level customer success/account management or roles, ideally in digital health with health plan experience * Experience building relationships with team members, customer stakeholders, c-level executives, and third party organizations * Strong understanding of the payor financial landscape, including medical loss ratios (MLR) and value-based care models. * Strong process orientation, with an ability to identify needs and execute projects that improve our Customer Success practice and relationships with partners. * Strong growth mindset and ability to influence via analytical and story-telling skills * Strong project management skills, ability to manage multiple customers and projects simultaneously, keeping stakeholders aligned on key deliverables and timing * Ability to create structure within an ambiguous environment. * Passionate about bringing world-class healthcare to those who need it * No ego, highly collaborative, goal-oriented and confident; comfortable working in ambiguity and generally being adaptable. $116,340 - $182,820 a year *This range includes base, variable and equity These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*, • Life and AD&D Insurance*, • Financial advisory services*, • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*, • Health Savings Account*, • Equity shares*, • Discretionary PTO plan*, • Parental leave*, • 401(k), • Flexible working hours, • Remote-first company, • Paid company holidays, • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Life360's mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 96 million monthly active users (MAU), as of January 2026 across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). We are proud to share that Ad Age named Life360 one of the Top 25 Hottest Brands of 2025. Life360 has more than 500 (and growing!) remote-first employees and has recently announced the acquisition of Nativo, an advertising technology company specializing in native advertising. For more information, please visit ___. Candidates must be based in Chicago. We are seeking a Client Success Manager, in our fast-growing team. Client Success Managers are an integral part of the Sales organization and provide the foundation for rapid growth and client retention. They work closely with brand and agency clients to determine how we can best serve their needs, capture the attention of consumers and create innovative and compelling native advertising campaigns that deliver results. Serve as the main point of contact, owning the client relationship from insertion order receipt to campaign completion with an end-goal of client growth and retention • Educate clients on how native advertising and the Nativo platform can contribute to campaign success, business goals and overall digital strategy, • Partner with Sales to retain and grow accounts, strategizing on upsell and incremental tactics, • Manage the campaign-launch process (IO processing, asset collection, content creation and third-party tag implementation) and client relationships, • Work cross-functionally with Content, Campaign Operations, and Analytics to deliver custom solutions, optimizations, and rich analyses to clients, • Assemble and present post-campaign reports, articulating the data story into actionable insights and future recommendations, • Assist with the development of strategy of pre-sale plans for renewal account, • Accurately identify, replicate, and document product and process enhancements, • Develop a thorough understanding of internal process, team member responsibilities,and internal timelines so services can be accurately and effectively given to clients 2-4 years of experience as an account or media person at an advertising/creative agency, publisher, adtech, or other media property • Interest in strategizing with and presenting to clients/agencies and building Sales skills, • Experience with analyzing data sets to extract meaningful insights and drive informed decision-making, • Exposure/usage and understanding of the digital media ecosystem and advertising technologies, • Demonstrated ability to cultivate deep relationships with clients, • Resourceful, quick-witted, and able to effectively troubleshoot internally and externally, • Ability to work in fast-paced, ever changing environments, • Knowledge of and experience with creative design, messaging, and marketing to brand KPIs • Ability to manage and prioritize multiple projects simultaneously, • Experience analyzing data from platforms such as DoubleClick, Atlas, MediaMind, Radian6, Google Analytics • Comfort with Google Drive, Excel, and PowerPoint a must, • Excellent written communication and presentation skills, • BA/BS required As an early member of the newly integrated advertising team from Life360 and Nativo, you will have agency to shape how our platform evolves to address the outcomes advertisers are seeking. You will also be a passionate advocate for improving everyday family life and the role that brands can play to reduce friction and deliver value. You must possess an entrepreneurial, client-centric mindset that will foster market responsiveness as agency client needs shift. Your responsibilities will include driving the growth of existing business, identifying and cultivating new opportunities, meeting and exceeding quotas, as well as ensuring smooth cross-team collaboration to deliver client outcomes. Your responsibilities will include driving the growth of existing business with the help of our broader team, identifying and cultivating new opportunities, while managing quotas and budgets. We are seeking a highly qualified candidate with a demonstrated track record of success in driving revenue in the agency channel, with a strong ability to establish and maintain strategic relationships with key accounts. The US-based salary range for this position is $94,000- $109,500. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package will also include quarterly bonuses based on target achievement, equity and a wide range of medical, dental, vision, financial, and other benefits. • Competitive pay and benefits, • Medical, dental, vision, life and disability insurance plans (100% paid for employees), • 401(k) plan with company matching program, • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being, • Flexible PTO, 13 company wide days off throughout the year, • Winter and Summer Week-long Synchronized Company Shutdowns, • Learning & Development programs, • Equipment, tools, and reimbursement support for a productive remote environment, • Free Life360 Platinum Membership for your preferred circle, • Free Tile Products Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust., • Be Direct With Respect - We communicate directly, even when it’s hard., • Members Before Metrics - We focus on building an exceptional experience for families., • High Intensity, High Impact - We do whatever it takes to get the job done. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

Trail of Bits is a cybersecurity firm of ~100 people across 14+ countries, fully remote since our founding in 2012. We conduct security audits, build research tools, and set standards the industry adopts. Our clients include the largest tech companies, financial institutions, and government agencies. The Role Trail of Bits seeks an IT Operations Engineer to own and evolve our internal IT infrastructure, security compliance, and employee technology experience. Here's what makes this different from IT at most companies: our workforce is security researchers and engineers. They audit the cryptographic protocols that protect financial infrastructure, build open-source security tools used across the industry, and assess the security of systems trusted by millions of users. They have strong, specific opinions about how corporate IT should be configured -- and they're usually right. Your job is to listen to that expertise, implement it reliably, and build the automation and tooling that keeps our systems in a state that matches the standards we set for our clients. You'll take technical direction from people who deeply understand the threat landscape, and you'll exercise your own initiative to build, improve, and automate everything you touch. Our IT infrastructure has scaled with the company over 14 years, and like any growing organization, it needs someone who can assess what's in place, strengthen the foundations, and build from there. Your first priority will be understanding the environment end-to-end -- auditing what's deployed against what's documented, establishing operational discipline across our toolchain, and closing gaps. Once the foundation is solid, you'll build the automation and self-service tooling that takes our operations to the next level. This is a builder role with high accountability. You'll write production-quality code -- not just scripts that work, but tools that scale. You'll automate repetitive tasks, build self-service tooling, and promote consistent, seamless experiences for a fully remote and globally distributed team. You'll also be responsible for endpoint management, SaaS administration, security compliance, and cloud infrastructure. The ideal candidate possesses a "no task too small, no task too big" attitude, proactively owns and solves problems, and thrives working autonomously as the primary IT person for a deeply technical team. You should be comfortable balancing initiative -- you see the gap and close it -- with the discipline to take direction, document transparently, and never cut corners on process. This role is open to candidates authorized to work in the United States with a preference for New York or East Coast based individuals. What You'll Achieve Endpoint Device Management • Test, deploy, and maintain MDM solutions (Jamf Pro) and endpoint security tools (CrowdStrike Falcon, iVerify), • Our fleet is primarily macOS (~100 devices), with additional Windows and Linux endpoints driven by the diversity of our client and research work. Expert-level macOS management is the foundation; candidates with multi-OS experience will thrive given the breadth of our engagements., • Maintain strict parity between the configuration repository and what is deployed across the fleet. The repo is the source of truth -- drift between documented and deployed state is unacceptable., • Manage Apple Business Manager, device lifecycle (ordering, provisioning, recovery), and automated onboarding/offboarding workflows, • Enforce macOS update policies and patch management across the fleet Identity & Access Management • Manage identity and access across the SaaS ecosystem including Google Workspace (with Context-Aware Access), 1Password, Microsoft Entra, GitHub, Slack, and other platforms, • Set up and integrate new systems with SSO (SAML, OIDC, OAuth 2.0), • Enforce account lifecycle hygiene: provisioning on day one, prompt suspension on departure, regular audits of authorized devices and access, • Maintain organizational systems for credential management -- vaults, naming conventions, cross-references Security & Compliance • Maintain SOC 2 compliance posture and manage compliance automation platforms (Vanta), • Respond to client security questionnaires and provide compliance documentation for engagements across government, defense, and enterprise sectors, • Manage endpoint detection and response (CrowdStrike Falcon), network canaries (Thinkst), email security (Material Security), and mobile device verification (iVerify), • Proactively maintain security posture through vulnerability scanning, configuration audits, and patch management, • Monitor for and respond to supply chain threats -- package manager attacks, extension supply chain risks, dependency vulnerabilities -- with real-time detection where possible, • Write and maintain security policies, runbooks, and documentation Cloud Infrastructure • Manage and rationalize cloud infrastructure across GCP and other providers -- understand what's running, why, what it costs, and whether it should still exist, • Maintain accurate inventory, eliminate waste, and enforce least-privilege access for service accounts and cloud IAM, • Develop reporting to monitor fleet health, compliance state, and infrastructure costs Automation & Tooling • Automate repetitive tasks across the company through scripting and custom tooling, • Build internal tools to improve employee self-service, • Maintain and extend workflow automation and internal tooling infrastructure, • Manage developer tooling governance: Claude API access, VS Code extension security, GitHub organization administration and Advanced Security, • Evaluate and implement new technologies to improve operational efficiency -- with rigorous vetting. In an era of AI-generated and AI-adjacent tooling, we hold ourselves to a higher standard for what enters our environment. Every tool, integration, and dependency must be evaluated for security posture before adoption. Documentation & Transparency • Document every configuration, script, and policy change in GitHub and public Slack channels. Anyone in the organization should be able to understand what is running on their machine at any given time., • Work visibly. Planned changes announced in advance, coverage gaps flagged early, status always obvious. Leadership should never have to ask what's happening in IT., • Maintain the IT scripts and configuration repository as the single source of truth for what is deployed across the fleet. Technical Support & Availability • Provide technical support and guidance to employees in a remote-first environment via Slack, • Provide coverage for critical issues outside standard business hours -- password resets, account lockouts, and urgent security events cannot always wait for Monday, • Review code contributions to IT repositories and provide meaningful technical feedback, • Identify security events and integrate alerting processes into Slack Why This Role Matters At most companies, IT security is a checkbox exercise. At Trail of Bits, our internal security posture is an extension of our reputation. Our employees audit critical infrastructure for the world's most targeted organizations -- they notice when their own company's systems fall short. Nation-state adversaries have real reasons to target a firm like ours. The IT Operations Engineer is the person who ensures that our internal systems are as resilient as the standards we set for our clients. When you do this well, 100 people across 14 countries work without friction, leadership never has to intervene in IT, and our own house is in order -- visibly, provably, and at all times. Experience • Significant experience in IT Operations, DevOps, or Systems Administration -- we care more about what you can demonstrate than how many years you've been doing it, • Strong background in endpoint management using MDM systems or open-source tools, • Previous experience as the primary or solo IT person at a company, • Experience inheriting and improving existing infrastructure -- not just greenfield builds Programming & Automation • Strong programming skills in Python and Bash, • Comfortable writing production-quality scripts and tools that scale, not just code that works, • Experience automating workflows and building internal tooling, • Able to review others' code and provide constructive, technically grounded feedback Endpoint & Platform Expertise • Expert-level macOS administration experience with deep familiarity with MDM, system configuration, and endpoint management, • Experience managing Windows and Linux devices Identity & Access Management • Experience with authentication and access control protocols including OAuth 2.0, SAML, FIDO/U2F, TOTP/HOTP, and other multi-factor authentication methods, • Experience with Google Workspace administration, 1Password or similar credential management, and identity providers (Entra or similar) Cloud Infrastructure • Experience managing cloud infrastructure on AWS, Azure, or GCP, • Demonstrated ability to audit, rationalize, and optimize cloud environments -- not just provision new resources Compliance & Security • SOC 2 compliance knowledge required, • Experience responding to client security questionnaires and providing compliance documentation, • Familiarity with NIST SP 800-171, NIST SP 800-53, CMMC, or FedRAMP is a plus, • Experience with vulnerability scanning and patch management processes, • Familiarity with zero-trust security architectures is a plus Communication & Organization • Excellent written communication skills -- you'll write documentation, runbooks, and security policies that others rely on, • Strong organizational skills and ability to manage multiple priorities independently, • Comfortable providing support and guidance to a remote, technical workforce, • Systems thinker: you diagnose root causes, not just symptoms, and build processes that prevent recurrence Nice to Have • Background working at a cybersecurity or security-focused organization, • Experience with infrastructure-as-code, • Experience inheriting and stabilizing IT environments during periods of organizational growth or transition, • Based in New York or on the East Coast, • Competitive salary and bonus opportunities commensurate with experience, • Our budgeted salary range for this role is $150,000 to $210,000 dependent upon applicable experience, • Comprehensive health insurance, • Equipment budget, including MacBook Pro and company-funded access to AI tooling, • Professional development, • Flexible PTO

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative, Federal. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount. Are you ready to make an impact at the heart of federal technology sales? As an Inside Federal Account Manager at iT1, you will be tasked with developing quotes for customers, sourcing, deal registration, shipment tracking, CLIN updates, accounts receivable assistance, and monthly reporting requirements. Additionally, your scope of responsibilities will include building relationships with existing customers, securing incremental revenue, developing net-new business, and helping to ensure success for clients and iT1. This role will have a focus on Federal accounts. Help us power innovation for government clients and grow your career with a team that values expertise, precision, and partnership! • Triage RFIs/RFQs/RFPs from an assigned federal contract vehicle, • Build accurate, compliant quotes (hardware, software, cloud, services) with correct SKUs, CLINs, and T&Cs., • Source pricing and availability through OEMs and distribution, • Register deals, secure special pricing, and align lead times with period-of-performance and FOB/INCOTERMS requirements., • Contract & Vehicle Support:, • Support orders under vehicles such as CIO-CS, ITES-4H, etc., • Confirm contract pricing, DoDIN APL compliance, TAA/BAA applicability, Section 889 representations, OEM letters of supply, and flow-down clauses., • Prepare documentation as needed for: BOMs, SOWs, delivery schedules., • Build relationships with clients, partners, and teammates, • Assist with developing net new business through relationship building with current customers, email campaigns, and GTM strategies., • Provide overall excellent customer service to help complete any customer requests and resolve potential issues, • Providing shipment tracking information to customers, as needed, • Work with the Accounting department in supporting accounts receivable processes, • Work with customers and manufacturers to facilitate return requests, • Produce and distribute internal and external reports as needed, • Reach out to existing customers to promote interest in iT1 solutions and services, • Perform other duties as needed, • Work within FAR/DFARS frameworks, • Support PIEE/WAWF receiving/invoicing workflows, DPAS ratings when present, and government acceptance terms., • 2-5+ years Inside Sales Support role federal government business, preferably GWACs, • Previous business development experience with federal agencies, • Hands-on experience with Federal procurement processes and portals., • Ability to quote multi-line IT solutions (networking, security, servers/storage, desktop/laptops, video equipment)., • Working knowledge of pricing math (margin/markup), terms & conditions, • Detail-orientation, deadline discipline, and strong written communication with federal stakeholders and partners., • Excellent communication skills, both verbal and written, • Demonstrated consistency in values, principles and work ethic, • Strong organizational and problem-solving skills, • Previous work on GWAC’s (government-wide acquisition contracts) namely CIO-CS, ITES-2H/3H, SEWP, • Familiarity with CUI, FCI, supply-chain security., • Awareness of NIST 800-171/CMMC basics and common federal cybersecurity clauses., • OEM ecosystem experience (Cisco, HPE, HP Inc., Dell, Microsoft, etc.), • Eligibility for Public Trust or experience supporting cleared accounts (clearance not required). Physical Demands: • Sit at a computer for up to 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Engage in effective communication via phone and in-person conversations, • Ability to handle both routine and challenging customer interactions Job Location: • Hybrid if local to the Tempe, AZ office, • Remote if located outside of a reasonable commute, • Mon - Fri 8 am - 5 pm AZ, • Medical, dental, and vision benefits with highly subsidized premiums, • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off, • 401(k) Plan with employer match, • Onsite Fitness Center, • Onsite Monthly Massages

Description: Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners. Role Overview: As a Business Developer, you will be in charge of leading the carrier business development in Latam, Africa and Middle East carrier partnerships mainly. The objective of this role is to achieve new innovative contracts with new Mobile Carrier Operators across the world under complex enterprise sales (partnerships) negotiation. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships. Responsibilities: • Strategic Partnership Development:Leverage your strong knowledge of eSIM and GSMA-related technologies to proactively investigate market trends, identify new telco carriers and partners, and onboard them to enhance their product offerings in line with the approved carrier relations strategy of improving their product offerings based on approved carrier relations strategy., • Contract & Agreement Execution:Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations., • Operational Coordination:Collaborate with internal teams to implement and maintain carrier agreements efficiently., • Market & Performance Analysis:Continuously review and prioritize incoming feature integrations with telco carriers, and constantly look for improvement in the current product/supplier portfolio., • Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry ideally in the eSIM business, • Strong negotiation skills and proven experience in contract management with international mobile carriers., • Deep understanding of MNO, MVNO, and MVNE business models., • Experience analyzing business performance metrics and driving strategic initiatives., • Fluent in English (C1 level required); additional languages are a plus., • Experience working in fast-paced, global, and multicultural environments., • Previous experience working with mobile carriers or telecom providers., • Knowledge of eSIM and GSMA technologies., • Competitive salary with an annual performance bonus., • 20 days of paid time off., • XXXX annual training budget for professional development., • Flexible work environment (hybrid/remote options available)., • Work with a global team in a fast-growing technology company., • Career development opportunities in an international and innovative setting. Liquid error: undefined method `public_fields' for nil:NilClass

About the Staff Product Manager, Personalization at Headspace: We are seeking a Staff Product Manager, Personalization to create a relevant product experience that is personalized to major audience segments, maximizing activation, retention, and LTV for specialized demographic audiences and accelerating efficient global market adoption. This role will be pivotal in ensuring Headspace products are culturally, linguistically, and functionally ready for global and demographic expansion, delivering deeply tailored, equitable experiences for all core user groups. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization capabilities for a diverse, global audience. What you will do: As a Staff Product Manager, Personalization, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Define and own the personalization strategy for all key segments, including both geographic and demographic., • Manage the Localization (L10N)/Internationalization (I18N) Platform, ensuring the foundational technology supports global readiness and expansion., • Collaborate with Design Research to spearhead efforts in investigating and prioritizing consumer expansion into new locales., • Implement and optimize Explicit/Implicit Language of Preference (LoP) logic to deliver the right experiences in the right language., • Drive Translation Quality Assurance processes to maintain high-quality, culturally sensitive product experiences worldwide., • Lead Feature Prioritization for New Locales/Specialized Segments, ensuring feature parity and compliance across all markets and user groups, • Partner closely with Core & Personalization Product, Engineering, Data Science, Content, and Legal teams to ensure the successful execution and adoption of the roadmap. What you will bring: Required Skills: • 6+ years of experience in Product Management with at least 2+ years of experience in consumer applications., • Proven track record of defining and launching successful products that scale globally and address diverse user segments., • Exceptional strategic thinking and analytical skills, capable of translating complex global and demographic requirements into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • Experience launching personalized content experiences for kids., • Deep understanding of L10N/I18N (Localization and Internationalization) platforms, workflows, and best practices., • Hands-on experience managing products focused on content delivery in multiple languages/locales., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $108,375 - $232,200 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Full-time Description About Logos Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico. About the Role We are looking for an experienced Data Product Manager to lead our organization's transition from a centralized analytics paradigm and legacy data warehouse to a federated Data Mesh architecture. This role blends strategy, design, and execution. You'll partner closely with engineering, analytics, and business leaders to define the roadmap, prioritize investments, and deliver data products that are not only technically sound but deeply impactful. You'll be the champion of data activation—ensuring that insights are accessible, actionable, and aligned to our company's values and goals. Responsibilities • Work closely with executives, sponsors, analyst teams, and engineering teams to create incredible data products on time, aligned with strategic vision, and business needs., • Communicate data product and user experience definitions, enabling analytics and engineering teams to hit the ground running on new data product and feature development, • Own the strategic vision for the data platform, prioritizing investments that create durable, scalable capabilities that enable distributed domain ownership of data products, • Develop strategies to support specification, rapid prototyping, release management, and quality assurance for data products, • 10+ years of experience in Product Management (preferably in a SaaS environment), • Strong understanding of modern data architecture and tooling, including cloud data lakehouses (Databricks preferred), transformation platforms (dbt preferred), and pipeline tools (e.g. FiveTran, Airbyte), • Proven track record of planning and driving complex initiatives with a company-wide or multiple-department impact, • Proven track record of balancing business expertise and product domain knowledge with technical understanding, • Proven ability to evaluate complex, interdependent technologies and make clear, analytical recommendations, • Deep expertise in Domain-Driven Design (DDD) principles and bounded contexts, • Demonstrated ability to write clear and concise product requirements that capture the vision, goals, and key elements of new products and features, • Experience with distributed data architecture across multiple cloud environments, • Experience transitioning an organization from a centralized analytics model to a federated/distributed data mesh model, • Experience defining and tracking product adoption metrics and user satisfaction, • Competitive medical, dental, and vision insurance, • Company-paid basic life, long-term, and short-term disability, • Flexible paid time off, • 10 company-paid holidays per year, • 4 weeks' paid sabbatical after 10 years of service with an additional stipend, • Paid maternity and paternity leave policy, • Health Savings Account and Flexible Spending Account options, • 401(k) plan (Includes an employer match of up to 4%) Note: Currently, we are able to hire in every state in the United States except for the District Of Columbia. Salary Description $115k - $130K annually

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ___. What You’ll Do: The Insights team at CoreWeave is responsible for helping customers understand what’s happening inside their CoreWeave cloud environments clearly, proactively, and at scale. We build intelligent observability experiences that surface high-value signals across performance, reliability, and cost, enabling customers to operate complex GPU-powered systems with confidence. This team sits at the intersection of infrastructure, observability, and UX, partnering closely with Engineering and Design to turn raw telemetry into actionable insight. About the role: As a Staff Product Manager for Insights, you will own the strategy and execution of Insights experiences within CoreWeave’s observability portfolio. Your day-to-day work will focus on defining how customers discover, understand, and act on signals across their AI workloads, through dashboards, alerts, and AI-powered insights. You’ll lead high-impact problem areas such as cost optimization and workload efficiency, shaping how insights are proactively surfaced rather than manually discovered. This role requires deep technical understanding, strong product judgment, and the ability to operate across multiple engineering teams in a complex, data-rich environment. In this role, you will: • Own the Insights product area, defining vision, roadmap, and success metrics across observability experiences., • Drive AI-powered insights and alerting, including Grafana-based experiences that surface high-signal, low-noise information to customers., • Translate raw telemetry (metrics, logs, events) into curated, actionable insights that help customers understand performance, reliability, and cost drivers in their AI workloads., • Partner with Engineering and Design to ship proactive insights, including natural-language and automated analysis where appropriate., • Go deep on priority domains such as cost optimization, identifying what signals matter most and how they should be presented to drive action., • Use customer feedback, usage data, and experimentation to continuously validate impact and improve adoption of Insights features. Who You Are: • Strong familiarity with observability systems, particularly tools such as Grafana., • Hands-on experience with PromQL and LogQL, and a solid understanding of metrics and log-based analysis., • Experience building or product-managing AI-powered insights, including natural-language or automated signal discovery., • Strong understanding of cloud infrastructure and customer concerns related to monitoring, performance, reliability, and workload optimization., • Proven experience translating complex technical data into customer-facing product experiences., • 5+ years of product management experience, with ownership of technically complex product areas Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. • You love solving hard customer problems using data and systems thinking., • You’re deeply curious about how customers operate AI workloads day-to-day and how tools can better fit their workflows., • You consider yourself an expert in cloud infrastructure observability. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! “The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).” What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration ___- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the ___, CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: ___. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

We are looking for a UiPath RPA Developer – German speaker on a full time time basis( minim 40 hrs/week, long-term co-operation). Role Description: • You are the “go to” person for automation needs, working in a team with experienced professionals, supporting our clients business in achieving their automation goals, • The RPA Developer oversees and participates in the design, development, testing and implementation of intelligent process automation solutions, • You challenge the “status quo” of processes to be automated, • You work closely with business stakeholders in capturing process details and with the engagement team in implementing / testing the solution, as well as maintenance and change control of existing automation.Main tasks and responsibilities:, • Capture, analyze and redact process requirements and design and document appropriate solutions for our clients, • Deliver a high-quality coding level with high readability, in a well-organized structure, • Design and develop process automation solutions, optimized for speed and scalability, • Prepare and participate in testing activities, including integration, end-to-end and user acceptance testing, • Analyze and resolve technical and application problems reported by process owner, • Utilize resources effectively, highlight and mitigate identified risks and resolve roadblocks to ensure timely delivery of projects with the expected quality, • Develop UiPath solutions that are suited for professional enterprise, using RE, • Framework templates and with a component driven approach, • Pursue knowledge of new RPA technologies and methodologies that improve capabilities, efficiency and effectiveness., • Bachelor’s degree in IT, Software Engineering, Data Science or equivalent experience, • UiPath Automation Developer Professional Certification UiADP (previously called UiARD), • Good written and spoken communication and presentation skills in English as well as Dutch and/or German, • Strong problem-solving skills and ability to adapt to changing priorities, • Experience with Agile and process improvement methodologies, • Knowledge of other RPA technologies, .NET, C#, Java, SQL, WebServices, Python and/or “big data” analysis would be a plus, • Practical business analysis / requirements management experience is another bonus, • Good planning, organizational and interpersonal skills., • 100% remote, • Assigned Account Manager for Developers

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users through onboarding, training, and ongoing engagement at our Strategic Accounts. The overall mission of this role is to develop deep and personal relationships with our user base, driving user adoption across the organization and ensuring retention, verified business value, and renewal of each account. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our entire Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day one. • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings, • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD, • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD, • Identify and illuminate customer success stories and examples of AcuityMD ROI, • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions, • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD, • 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry, • You’re able to develop close personal relationships with customers and colleagues through empathy, • You are a patient and active listener, • You’re proactive and self-driven, and bring infectious energy and resiliency, • You are an excellent verbal and written communicator (email & PPT), • You’re highly organized with ability to multi-task and prioritize different assignments, • Analytical background with experience with SQL or other query-based language AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE Range: $160,000 - $210,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change. One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines. That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—15 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good. Join us to help us build a more resilient world together. At Overstory, the Enterprise Customer Success Manager is responsible for building deep, strategic relationships with our most important customers - guiding them through delivery seasons, driving organizational change, and expanding and renewing contracts. With a strong grasp of both customer needs and the Overstory platform, your goal is to make our customers measurably successful. Time Zone/Location Requirement: San Francisco Bay Area/ PST • Manage 1-3 of our most strategic accounts in California, serving as their primary point of contact and trusted advisor., • Strengthen and expand relationships with key stakeholders, continuously understanding their evolving needs and what drives success for their organization., • Coordinate with technical teams to ensure feasible planning and on-time, high-quality execution throughout the delivery season., • Drive change management and adoption - working closely with customer teams to embed Overstory into their workflows, build internal champions, and ensure the product delivers lasting value across the organization., • Work closely with the product team to inform the roadmap. Because of your deep proximity to customer needs, you will have a meaningful opportunity to shape how the product evolves., • Identify and execute on expansion opportunities - including upsells and new product adoption - to grow the strategic value of each account., • You have worked with California-based utilities., • You have a demonstrated track record of driving real outcomes in the utility sector - including measurable operational improvements, successful program rollouts, and organizational change that sticks., • You have experience leading change management efforts within large, complex utility organizations - navigating stakeholders, building buy-in across levels, and turning new technology or processes into lasting workflow adoption., • You have 5+ years of experience in a customer-facing role, with a track record of successfully managing complex projects from start to finish., • Commercial experience that has contributed to business growth - whether in customer success, consulting, or an equivalent role., • Empathy: You are empathetic and build strong relationships. You can easily step into the shoes of customers to understand their perspective, challenges and needs. You want to make our customers successful., • Communication: You are an excellent communicator with non-technical and technical stakeholders from the customer and the Overstory team., • Project management: Strong project management skills, including the ability to plan and coordinate multiple projects at the same time. With your organization skills and ability to set people in motion you bring projects to a successful conclusion., • Commercial thinker: You are commercially savvy and have the ability to drive customer conversion, retention and growth. If you don’t meet all of the above yet feel you have lots to offer, please apply anyway. • To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • Equity and a competitive salary We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team. We work remotely from eleven different countries and we are looking for candidates that are also living and working in one of these countries: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Denmark, Switzerland, and Canada. We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. We’re always looking to diversify our team further, but we’re proud of the fact that four out of the nine people on our leadership team are female, 46% of the overall team are female and 20% of the team are people of color. Our team speaks fifteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, Danish and Korean. Tackling the climate crisis is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We care for each other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Use of AI in Our Hiring Process We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. But don’t worry, all hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our ___.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Capio Group is looking for an experienced Product Manager/Account Manager! Full-time employee - Remote Salary: $140,000 - $145,000 About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced Product Manager/Account Manager to work as part of a team to provide product management support services and manage the account. This role involves assisting with product strategy, development, and the achievement of strategic goals for enhancements and improvements to client programs while ensuring compliance with regulations and framework requirements. The Product Manager/Owner will oversee the development and lifecycle of a product from conceptualization through iterative development and launch, ensuring alignment with business goals and customer needs. This will be accomplished through strategic and market analysis, as well as cross-functional collaboration. The Product Manager will act as a bridge between various teams, translating customer feedback and market insights into actionable plans to drive product success. The Product Manager will be responsible for tasks including but not limited to: • Oversee and advise the development of a product or products within the client product portfolio., • Lead, assist and/or guide the identification and articulation of client business program objectives and key results (OKRs) for product development or delivery., • Lead, assist and/or guide the identification of relevant performance outcome measures., • Lead, assist, and/or guide the development and management of product vision, product Roadmap, and serve as the content authority for the acceptance criteria for product features., • Lead, assist, guide, and monitor efforts to establish quantifiable and qualitatively measurable product performance measures., • Contribute to internal and external stakeholder understanding of and support for product management processes, artifacts, and results with project staff, project sponsor, Subject Matter Experts (SMEs), and other internal and external stakeholders., • Represent and align with the client Product Management organization in all internal and external stakeholder interactions., • Work collaboratively with other vendors and state staff on team assignments., • Participate in the client Product Manager Community of Practice, contributing constructively to the development of the Product Management competency of the entire organization., • Resolve, or appropriately escalate, when necessary, obstacles for product delivery teams related to product needs, questions or conflicts., • Assist and support Product Owners to understand Stakeholder and User pain points, needs, opportunities, and priorities such that they can serve as the voice of the customer/user to product development teams and set delivery team backlog priorities appropriately., • Consult with client Product Management leadership to guide and align individual products with the client Product Portfolio Vision, Goals and Roadmap., • Assist and support client Product Managers and Product Owners to ensure product user acceptance and use, including through development of implementation plans, acceptance metrics, and performing activities related to execution., • Assist and support client Product Manager and Product Owners to identify and articulate acceptance criteria for user stories., • Assist with and support stakeholder management/user relations during product planning, discovery, and development., • Conduct business solution research, assisting with the identification of business process re- engineering to maximize the value of new products and/or support product adoption., • Prepare or assist with development of workflow and business architecture diagrams as necessary to establish a thorough understanding of as-is and to-be business processes., • Assist with driving product launches and collaborating with business teams to facilitate awareness and adoption of new features and capturing customer feedback., • Use data to assess product use outcomes and refine and/or iterate upon product priorities to achieve product strategy., • Participate in scrum ceremonies, including sprint planning, backlog refinement, sprint review, and retrospectives., • Assist with writing and refining user stories to support Product Owners to maintain a ready-to- work backlog aligned to the Product Roadmap., • Assist with writing and editing release notes, training materials, or other communications to the product stakeholders and users., • Establish and maintain a client program-focused product management process that supports the modernization of mission-critical applications/products., • Prepare and present product strategy, Roadmap, and priorities to internal and external stakeholders with exceptional communication materials and skill.Mandatory Experience:, • Proven work experience as an Account Manager juggling multiple accounts and/or projects at a time., • Within the last ten (10) years, must have a minimum of three (3) years of full time equivalent (FTE) experience in understanding end-to-end product development cycles developing products; UX conducting market research; generating product requirements; determining product road maps and specifications, production timetables, and time- integrated plans for product introduction; developing service to market strategies; and managing client service relations., • Must possess a bachelor’s degree. Successful completion of a bootcamp in a related field plus an additional year of experience may be substituted for the degree requirement. A copy of the degree must be provided upon request., • Within the last ten (10) years, must have a minimum of nine (9) years of FTE experience in developing products; conducting market research; pricing and developing marketing strategies. At least three (3) years of that experience must have been in a lead capacity., • Within the last five (5) years, must have a minimum of three (3) years of FTE experience in the developing use cases, scenarios, and workflow analyses to help create and validate business requirements., • Within the last ten (10) years, must provide at least two (2) references from previous engagements of similar size, scope, and type of service.Desirable Experience:, • Hold an active and valid Scrum Product Owner Certification. A copy of the certificate must be provided upon request., • Hold an active and valid SAFe® Product Manager/Product Owner or Agilist Certification. A copy of the certificate must be provided upon request., • Within the last five (5) years, experience in developing product objectives and key results with internal and external governmental stakeholders., • Within the last five (5) years, experience working with Medicare/Medicaid/Medi-Cal programs or services.

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About eRezLife eRezLife is the leading housing and residence life software provider built by residence life professionals for residence life professionals. We partner with colleges and universities to strengthen campus communities, streamline housing operations, and elevate the student experience through a flexible, customizable software platform. Our work is grounded in connection, trust, transparency, and community. We believe technology should support—not replace—the meaningful relationships that define residence life. eRezLife maintains deep ties to the higher education housing ecosystem and actively engages with regional and national housing and residence life associations to remain a trusted, long-term partner to our clients. Position Overview The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success leadership with commercial accountability. You will serve as a trusted advisor to housing and residence life leaders while acting as a visible ambassador for eRezLife within the broader housing community. Key Responsibilities Strategic Customer Partnership • Own executive-level relationships within assigned territories., • Lead strategic business reviews demonstrating value and ROI., • Advocate for customer needs internally. Retention, Renewals & Revenue Ownership • Own renewals end-to-end including forecasting and negotiation., • Identify and mitigate churn risk., • Lead value-based pricing and expansion discussions. Expansion & Growth • Identify upsell and expansion opportunities., • Drive expanded adoption across housing and residence life functions. Industry Engagement & Thought Leadership • Represent eRezLife at regional and national housing associations., • Present at conferences and industry events., • Travel as needed for customer and association engagement. Product Adoption & Operational Excellence • Participate in the onboarding and adoption process for clients., • Translate customer feedback into product insights and recommendations., • Maintain CRM discipline and contribute to marketing efforts. Required Qualifications • 5–8+ years combined experience in Customer Success, Account Management, and Residence Life/Housing., • Proven success with task and project management., • Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets., • Strong executive presence and presentation skills. Preferred Qualifications • Residence life or housing operations experience., • Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva., • Conference presentations and association involvement., • Willingness to travel. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: • Health and Wellness:, • Comprehensive Health Coverage: Coverage begins on your first day of employment., • Retirement Savings:, • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • Paid Time Off:, • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life., • Parental Leave:, • 12 weeks paid leave for all employees., • Remote Work Support:, • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely., • Holidays:, • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: ___

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. As a Customer Success Manager (Schools), you will oversee a school book of business, driving engagement, retention, and growth. You’ll manage partner schools from onboarding to renewal, identify upsell opportunities, and provide exceptional support through a deep understanding of BrainPOP’s products and customer needs. This role requires experience driving renewals and upsells through efficiency in organizing and managing a high-volume book of business and leading consultative discussions with school leaders about their unique needs, standards, and industry trends that influence their purchasing decisions. This role is remote in the US - a candidate based in California is strongly preferred. In-territory travel to customer sites in California will be required (20-40%), as well as occasional travel to BrainPOP's NYC HQ. • Manage and be accountable for the success of partner schools from onboarding through renewal., • Successfully identify growth opportunities, initiate conversations regarding expansion and growth with our current customers in your territory, and upsell partner resources in subscribed schools., • Develop deep knowledge of the BrainPOP product, a prerequisite for providing world-class aid and service to educators., • Act as the relationship manager and oversee all aspects of partners' onboarding and implementation process., • Communicate consistently with school leaders to ensure strong usage of BrainPOP, while gathering feedback and implementing new features, • Monitor and maintain high levels of customer satisfaction while managing partner expectations., • Join others in Customer Success to develop innovative ways to leverage technology to communicate with and support all of BrainPOP’s users., • Work united with other internal BrainPOP teams, communicating observations and feedback from district partners to help inform future product development efforts., • Passionate for driving change in education., • A strong problem-solver with analytical skills to help districts overcome barriers and maximize the use of BrainPOP., • An outstanding verbal and written communicator with audiences of all levels., • A strong listener with questioning skills to understand customer needs and obstacles comprehensively., • An adaptable self-starter who is skilled at creating structure in ambiguous environments., • Based in CA with the ability to travel in CA and able to travel in territory., • 2-3+ years experience in software sales and/or account management in K-12, • Experience managing a high-volume BoB, • Proven capability in identifying value-based opportunities for current partners while advocating for their needs internally and externally., • Experience with software implementations (K-12 is a plus), • Experience with a CRM and the ability to forecast and create reports to inform management about strategic decision-making., • Ability to manage projects and programs with some complexity, • Knowledgeable about the K-12 landscape including curriculum, standards and evolving educational trends, • Experience in a K-12 district is a plus. The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role. We can employ individuals residing in the following approved hiring states: • Arizona, • California, • Connecticut, • Florida, • Georgia, • Illinois, • Massachusetts, • Minnesota, • Missouri, • New Jersey, • New York, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Tennessee, • Texas We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate. USA Pay Scale $60,000 - $75,000 USD At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth. Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives. We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer. NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official ___ or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at ) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (___.