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Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022) Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Group Product Manager, Care Delivery, you will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful retention. You will lead the strategy, definition, design and implementation of our content, community, and core engagement [navigation, homepage, search, etc.] products on Maven. You’ll drive experimentation, discovery and implementation of these consumer products as well as develop and support the back-end infrastructure and architecture for your products. Some of your core areas of focus will be: community features, like forums and support groups, homepage, and content discovery and interaction. You will be the voice of our new users and partner closely with other Product, Design, Engineering, Analytics, Marketing & Comms, Content Production, and other teams. Group Product Manager, Care Delivery As a Group Product Manager, Care Delivery at Maven, you will lead the strategy, execution, and evolution of products that power how care is delivered across the Maven platform. You will be accountable for building scalable, intelligent care experiences that enable clinicians, coaches, and operations teams to deliver high-quality, outcomes-driven care across the member lifecycle. You will manage and develop a team of Product Managers, set a clear long-term vision for care delivery, and partner closely with clinical, engineering, data, design, and operations leaders to ensure Maven delivers care that is seamless, personalized, and clinically excellent. As a Group Product Manager at Maven, you will: • Own the care delivery product strategy by identifying and prioritizing high-impact opportunities across clinical workflows, virtual care, care coordination, and operational tooling, aligned with Maven’s company goals and AI-first roadmap., • Set vision and investment direction for how care is delivered on the Maven platform, ensuring experiences scale across conditions, programs, and member lifecycles while maintaining clinical quality and human-centered care., • Lead and mentor a team of Product Managers, supporting their growth while raising the bar on product thinking, execution, and impact across the care delivery domain., • Partner deeply with cross-functional leaders in Clinical, Engineering, Data, Design, Operations, and Member Support to deliver integrated, end-to-end care experiences for members and clinicians., • Define and own success metrics for care delivery, including clinical outcomes, operational efficiency, clinician experience, and member satisfaction, and ensure teams are delivering measurable impact against company OKRs., • Use data, research, and insights, including clinical outcomes, product analytics, user research, and operational signals, to inform prioritization, tradeoffs, and roadmap decisions., • Drive experimentation and innovation across both core workflows and new capabilities, including AI-enabled care orchestration, clinical decision support, and clinician-facing intelligence. We’re looking for you to bring: • 12+ years of Product Management experience, with ownership of complex healthcare or care delivery products; experience with clinical workflows, eligibility, claims, payer data, EHRs, or health data integrations strongly preferred., • Deep understanding of healthcare delivery systems and the health consumer mindset, with experience translating complex clinical and operational systems into intuitive, high-impact products., • Proven people leadership experience, including managing and mentoring Product Managers and leading multi-team product portfolios., • Strong product judgment and analytical rigor, with the ability to ground decisions in data, clinical evidence, user insights, operational constraints, and business impact., • Track record of delivering and scaling products across the full lifecycle, from discovery and 0→1 innovation to optimization and scale., • Exceptional cross-functional leadership skills, with experience partnering closely with engineering, data science, clinical teams, operations, and external partners in fast-moving environments., • Comfort operating in ambiguity, with the ability to set direction, make tradeoffs, and drive execution in a rapidly evolving healthcare landscape. The base salary range for this role is $221,000 - $255,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ___. For general and additional inquiries, please contact us at ___.

___ provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the ___ list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the ___ and testified before the ___ on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. As a Staff Data Scientist at SentiLink, you will build our core products: models that identify fraudsters and also advance our growing suite of products in financial risk. As an experienced researcher you will be relied upon to be technically capable and the definitive owner of your respective domain. You will often work on projects with high visibility and impact that require deep domain understanding, critical thinking and strong technical abilities. You will work with teams across the company to research new types of fraud, develop new products, and provide analysis to drive sales and marketing. This is a full-stack data science role, involving model development, analysis, and writing production code. You should be interested in having end-to-end ownership and a fast-moving environment where deep domain understanding drives development and unusual insights drive our competitive advantage rather than optimization of new machine learning methodologies. We have open roles on multiple teams including: * Emerging Products - focuses on 0-to-1 development of new offerings brought to market * Application Fraud - analyzes the foundational elements of consumer financial applications to detect all forms of fraud * Identity - resolves identities across massive, often conflicting data sources (both digital and physical) and generates risk models from limited information Python 3, PostgreSQL, and AWS infrastructure (EC2, S3, RDS, Redshift, etc.) * Develop and maintain SentiLink’s fraud detection models through the full model development lifespan: from data acquisition decisions through featurization, focusing labeling resources, model training, experimentation, productionalization, and monitoring. * Build foundational modeling to drive SentiLink’s expanding suite of Fraud and Financial Risk products. * Research new types of fraud and develop new SentiLink products around identity verification. * Achieve success by researching / developing through iteration, integration of new data sources and inventive feature engineering. * Write production-ready code that can be relied on for real-time decision making by our partners. * Design, perform, and present analyses that will inform data acquisition, product development, risk operations priorities, marketing, and sales efforts. * Work with engineering, risk operations, and data acquisitions to access necessary data, maintain data quality, and support data access * 6+ years relevant work experience & relevant PhD or 8+ years & relevant Masters * Proven track record of solving complex / high profile business problems with DS / ML solutions * Experience in communicating outcomes / progress to senior management / stakeholders * Very strong in “end to end” DS development: Planning, fleshing out success criteria / metrics, getting buy-in, developing the solution, delivering the solution (prod / deck / strategy doc / etc) * Strong practical ML / Stats knowledge, i.e. can easily employ the suite of standard ML / stats tools to quickly scope out solutions, and double down where needed. Experience with SOTA ML solutions is a plus * Interest in developing deep domain expertise for product-focused work: a background in fraud is not required, but willingness to learn is * Experience writing production code and tests * Detail oriented and thoughtful - someone we can rely on to make business-changing decisions * Bonus for familiarity with: identity solutions, fintech, or adjacent industries * Experience working at a startup strongly preferred * Thrive in a fast paced environment characterized by the need to solve extremely varied, high impact, open ended problems. * Candidates must be legally authorized to work in the United States and must live in the United States * $200,000/year - $240,000/year + equity + benefits * Employer paid group health insurance for you and your dependents * 401(k) plan with employer match (or equivalent for non US-based roles) * Flexible paid time off * Regular company-wide in-person events * Home office stipend, and more! * Follow Through * Deep Understanding * Whatever It Takes * Do Something Smart

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

About Orb: Orb is redefining what billing software can be, turning one of the most complex parts of running a business into a strategic driver of growth. We're building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence. We work with companies like Vercel, Pinecone, Perplexity, and Replit to help them price smarter, bill accurately, and capture more of the revenue they've earned. Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a team that moves fast, holds itself to high standards, and is serious about changing how companies grow. For SF Bay Area and NYC residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, and attention to detail are at the core of everything we do. About the role: We’re looking for Solution Architects who are passionate about solving complex business challenges through innovative technical solutions. As a Solution Architect at Orb, you will play a critical role in bridging the gap between technology and business strategy, helping our customers navigate their most challenging and complex billing and monetization issues. You will have the opportunity to directly influence Orb’s product and go-to-market strategies and significantly impact our company's trajectory. In this role you will: * Drive sales deals: Partner with members of the sales teams to drive evaluations of the Orb product and help prospect companies understand the value of Orb. You’ll work on all parts of the deal process, from answering technical product questions to underscoring Orb’s security and compliance program. * Pave the path for implementations: You’ll help future customers understand how the core pieces of the product fit their existing workflows, and how they can best use Orb for automation and intelligence. You’ll play a key role in shaping Orb’s roadmap around reducing time to value. * Serve as a technical advisor in the field: Customers will look to you for expertise in both Orb’s products and related business systems. You’ll help them successfully craft solutions centered around Orb’s capabilities. * Help strengthen Orb’s product: We value developer experience highly, and you’ll work to fill in product gaps through technical solutioning and monitor customers’ experiences to give feedback to product teams. About you: * 3+ years of experience in a technical customer-facing role * Clear written and verbal communication, especially around technical concepts * Previous experience partnering with sales, product management, customer success to build process and repeatable motions * Demonstrated ability to design and implement technical solutions that address complex business challenges through a value-selling lens. * Excellent ability to translate technical concepts into non-technical language and vice versa, tailored to the audience. * Strong empathy and understanding of customer needs, with a proven track record of building and maintaining strong customer relationships. * A continuous learner who stays curious about new technologies and methodologies. * Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. * Sales Methodology training (e. g. MEDDPICC, SPIN, Challenger Sales) is preferred. * Not afraid to take calculated risks and innovate while balancing pragmatism. * Ability to act as a thought leader by sharing best practices through forums such as Webinars, Orb blogs, whitepapers, reference architectures, and public-speaking events. You might be a good fit if you: * Have prior experience in an early-stage startup * Know or have experience in the billing space * Have previously worked with data infrastructure tooling such as ETL tools * Are excited to work on developing creative solutions around data import, export, and ingestion tooling * Comfortable learning integration APIs quickly to facilitate Orb’s connection to internal tools such as tax automation, accounting, and provisioning Benefits: * Excellent medical, dental, and vision insurance * One Medical membership * Unlimited PTO plus an additional week off between Christmas and New Year’s * 401k plan * 16-week paid parental leave with equity vesting * Commuter stipend * Catered lunches in the office * Annual learning & development stipend * Meaningful equity in the form of stock options Equal Opportunity Employer We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. We’re hiring seasoned engineers to join our teams that work on customer-facing products, developing features and iterating across our platform. As a Gusto Staff Software Engineer at this level, you’ll oversee projects end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us! Here’s what you’ll do day to day: • Architect, build, and test Gusto’s product suite the spans across Payroll, Benefits, HR, Time, Tax Credits, and more, • Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale, • Help scale one of the largest Ruby/Rails and Javascript/React applications in the world, • Collaborate with our Product Management and Design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily, • Build a product that our customers genuinely love Here’s what we’re looking for: • Successful applicants typically have 8+ years of software development experience, • Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale, • Experience building scalable solutions that eliminate customer pain, • Ability to effectively communicate across engineering teams and with business stakeholders, • Experience in, or interest working in, Ruby on Rails, • Ability to mentor engineers to maximize their performance and impact, • Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area, • Passion for creating memorable experiences for customers, • Appreciation for a collaborative, test-driven environment, • Able to build well-structured, maintainable, well-documented code Preferred: * Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities. * Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams. Please note that travel to Gusto's Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter. Our cash compensation amount for this role is targeted at $163,000/yr to $204,000/yr in Denver & most remote locations, $198,000/yr to $247,000/yr for San Francisco, New York & Seattle and $175,000(CAD)/yr to $219,000(CAD)/yr in Canada. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Site Reliability Engineer-SkillBridge Intern (Virginia) to join our Zero Trust Exchange team. This is an onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering. You will be part of the team that built the world’s largest cloud security platform, specifically focusing on enabling US Government organizations to harness speed and agility through a cloud-first strategy. You'll bring your vision and passion to help scale our multitenant architecture and enhance services across classified environments. What you’ll do (Role Expectations) • Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, and incident management., • Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal service disruption., • Create operations documentation and implement measures to prevent recurring incidents while contributing to DevOps best practices., • Build and enhance Zscaler services within classified environments, ensuring 24x7 coverage including night and holiday shifts. Who You Are (Success Profile) • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution., • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact., • You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team., • You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly., • You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. What We’re Looking for (Minimum Qualifications) • US Citizenship and an active Top Secret Security Clearance, with the ability to work from a SCIF., • 5+ years of Site Reliability Engineering experience in both Operations and Engineering environments, including Python coding and container-based architectures such as AWS ECS or Kubernetes., • Current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to discharge., • Unit commander approval., • MOU approved and submitted before start. What Will Make You Stand Out (Preferred Qualifications) • Experience managing air-gapped environments and FedRAMP High/Moderate authorization levels., • Possession of Information Assurance Technician (IAT) Level 2 certification., • Active Top Secret security clearance. #LI-TJ1 #LI-remote At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans, • Time off plans for vacation and sick time, • Parental leave options, • Retirement options, • Education reimbursement, • In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits ___. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the ___link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the United States. ABOUT THE ROLE Facility Optimization Solutions (FOS), a subsidiary of CannonDesign, is seeking an experienced and highly skilled Senior Software Engineer to join our FOS products team. Reporting to the Director of Software Engineering, you will play a key role in designing, developing, and implementing robust and scalable SaaS solutions. You will contribute significantly to technical architecture, ensuring our engineering practices meet high standards and align with the overall enterprise strategy. This role requires both people leadership and a strong individual contributor mindset with a passion for technical excellence, mentorship, and collaborative problem-solving. You will work closely with cross-functional teams, including product management, design, and other engineering functions, to translate business requirements into technical specifications and deliver high-quality products that delight our internal and external clients. As part of the recruitment process, selected candidates will be required to complete online skills assessments through Karat, including a 15-minute assessment measuring proficiency in Algorithms, Data Structures, and Back-end, and a one-hour technically based interview. HERE'S WHAT YOU'LL DO • Contribute to the design and implementation of scalable, robust, and secure application architecture under the guidance of the Director of Software Engineering., • Lead a team of developers through the full software development lifecycle — from design and development to deployment and ongoing support of SaaS products., • Drive the adoption of best practices in software engineering within your team, focusing on DevOps competencies (CI/CD), monitoring and observability, performance, and automated testing., • Oversee modernization efforts - including maintenance and migration of legacy applications while ensuring minimal disruption to existing customers., • Ensure compliance with SOC2 controls by embedding evidence collection, access management, and secure development processes into daily workflows., • Set high standards for code quality by modeling clean, maintainable coding practices and guiding the team through effective peer reviews., • Work across teams to ensure seamless integration and successful deployment of applications., • Assist in the architectural design of SaaS software systems and implement key architectural initiatives as directed., • Continuously assess and improve system performance ensuring accuracy, reliability, and scalability and drive root cause analysis for production issues., • Stay current with industry trends, emerging technologies, and best practices in software engineering and architecture. HERE'S WHAT YOU'LL NEED • Bachelor’s degree in computer science, software engineering, or a related field required. Master's degree preferred., • Minimum of 10+ years of qualifying experience in software engineering., • Minimum of 5 years’ experience in SaaS application development., • Working knowledge of VB.NET along with proficiency in multiple programming languages is highly preferred - especially C#, React, Node.js, Python, and TypeScript., • Experience with implementing and maintaining SOC2 type2 certification in SaaS products is preferred., • Demonstrated ability to architect, design, build, and integrate frontend user interfaces, backend services, and APIs., • Strong understanding of software architecture patterns, cloud computing, APIs, deprecating services, and DevOps practices such as CI/CD and source control (Git)., • Experience leading hybrid onshore and offshore software engineering teams is preferred., • Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders. The salary range for this position is $148,000 to $175,000 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ___. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. FOS is a multidisciplinary professional services and software consultancy founded on the core value that clients are our most important partners. FOS began with a good idea – seeing the need to help facility managers identify what they own, the condition of their facility, and how best to use this data for future capital planning. FOS started as a small operation in 2009 and has grown into a major, multi-office practice that is ranked #1 world-wide for facility-related services by World Architecture 100. Please note that candidates can only apply to our positions on our company Careers site. It is not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying. As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required time frames and adhere to our internal policies and our Code of Conduct. Facility Optimization Solutions LLC. and CannonDesign is an Equal Opportunity Employer. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints. ABOUT WORKING HERE • We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about., • We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives., • We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows + Healthcare. Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along. Our Engineering Culture & Values We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in: * Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care. * Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption. * Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact. * Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career. Responsibilities As a Senior Backend Engineer, you will engineer production agentic systems that directly serve hundreds of thousands of users at scale. Think forward-deployed engineering: you take powerful platform capabilities, design multi-step workflows that orchestrate voice, SMS, video, and web interactions, and ship them to production where real outcomes are measured. The problems are genuinely hard. You're building systems that navigate complex conversations in multiple mediums, handle sensitive nuances and edge cases in multiple languages, coordinate multi-outcome workflows across departments, and adapt dynamically based on user responses. You will innovate on how agentic technologies can be pushed to their maximum potential, not follow a playbook. Roughly 60-70% of your time is deployment-focused. The remainder is platform contribution: building reusable workflow primitives, improving shared infrastructure based on patterns you see across customers, and shaping how we architect agentic systems at scale. Your field experience makes you one of the most valuable voices in platform decisions. * Engineer Agentic Deployments: Design, build, and ship multi-step, multi-modal agentic workflows (voice, SMS, video, chat, web) tailored to specific customer use cases. Own these systems end-to-end from requirements through production monitoring. * Solve Hard Problems Creatively: Each deployment surfaces novel challenges: complex scheduling logic, real-time EHR data flows, multi-outcome conversations, adaptive patient journeys. You are expected to think independently and build solutions that go beyond existing patterns. * Translate Requirements into Technical Designs: Partner with Customer Success and stakeholders to understand operational needs, then architect agentic workflows that address them. Push back when requirements don't make sense. Propose better approaches when you see them. * Ship to Production with High Standards: Deploy and operate customer-facing systems with strict reliability, compliance, and quality requirements. Instrument thoroughly, monitor outcomes, and iterate based on real-world performance. * Contribute to the Platform: Identify reusable patterns across deployments and contribute them back as platform capabilities. Improve shared tooling, workflow primitives, and infrastructure based on what you learn in the field. * Cross-Functional Collaboration: Work with product, data, engineering, and clinical teams to align deployment work with broader platform direction and company goals. Minimum Qualifications * 5+ years of hands-on experience building and operating production software systems. Recent experience with AI-powered services, automation, or workflow systems is a strong plus. * Computer Science or Engineering degree, or equivalent practical experience. * Strong software engineering fundamentals: you write clean, testable, well-structured code and care about the systems you build. * Python proficiency (our primary backend language). * Proficiency with AI-assisted development tools (e.g., Cursor, Claude Code, GitHub Copilot). * Experience with real-time integrations (APIs, webhooks, bidirectional data sync) in production. * Experience working across the stack when needed. You're primarily backend-focused but not afraid to touch whatever layer the problem requires. * Experience with cloud infrastructure (AWS, GCP, or Azure) and production deployments. * Comfort with ambiguity. You can take a loosely defined problem, structure it, and drive it to a shipped solution without heavy hand-holding. * Strong communication skills. You will regularly interface with non-technical stakeholders and need to explain technical tradeoffs clearly. Preferred Qualifications * Experience building agentic workflows, including orchestration across tools and services, multi-step automation, or human-in-the-loop patterns. * Experience integrating LLM APIs and working with prompt engineering and evaluation. * Track record of working directly with customers or end users and translating their needs into technical solutions. * Startup or early-stage experience operating in fast-moving, high-ambiguity environments. This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production. Job Benefits We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth: * Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity. * Generous Paid Time Off (PTO): To ensure a healthy work-life balance. * Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family. * Life and Disability Insurance: Providing financial security. * Simple IRA Matching: To support your long-term financial goals. * Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning. * Wellness Programs: Initiatives to support your physical and mental health. Pay Transparency The annual base salary range for this position is $148,500-$190,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.

PayPay is a FinTech company that has grown to over 65M (as of August 2024) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries. OUR VISION IS UNLIMITED_ We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. We are looking for people who can embrace this challenge, refresh the product at breakneck speed and promote PayPay with professionalism and passion. ※ Please note that you cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation. • Drive teams to expand and optimize technical vision, architecture, system design, development process of systems, • Work with teams to answer consultations; furthermore, identify and prioritize tech debt and determine the best approach for resolving it., • Realize the vision through measurable gains in system scalability and efficiency., • Serve as a role model for junior engineers through mentoring and direct education. We are looking for a Principal Software Engineer to work on our various systems which need high scalability, reliability and availability. These challenges require creative thinking and a deep understanding of how software and platform work. Our ideal candidate is an ace problem solver and a learner at heart. You should have a very high degree of comfort in a programming language of your choice. We offer a flexible work schedule and you get your choice of tools (both hardware and software) and most importantly, the opportunity to work on tough problems with the brightest minds around you. So, if challenges excite you, and you're ready for a big one, let us know. Responsibilities: • Design, develop, test, deploy, maintain and improve software and core platform, • Lead technical aspects for multiple projects through hands-on execution and guidance of other engineers, • Provide architectural blueprints and technical leadership., • Provides input and guidance during all phases of programs to solve challenging technical issues., • Build common platforms to support different business vertical application systems, • Develop tools and contribute to open source wherever possible, • Adopt problem-solving as a way of life – always go to the root cause! Experience: • Solid foundation in designing, implementing, and maintaining a large-scale distributed system., • Experience in developing distributed platform systems such as Messaging Platforms, Pub/Sub Systems, Databases, Distributed Computing Frameworks, and Schedulers. Tech Stack: Our technology stack may vary based on project needs. Currently, we utilize: • Programming Languages: Java, Kotlin, Scala, • Frameworks and Tools: Spring Boot, JUnit, Resilience4j, Feign, • Databases: MySQL/AuroraDB, DynamoDB, ELK, Kafka, Redis, TiDB, • Deployment and Orchestration: Docker, Kubernetes, ArgoCD, AWS, GCP, • Development Tools: GitHub, IntelliJ, Gradle, Maven, npm/yarn, Flyway, Jenkins, • Data Analytics: BigQuery, Kibana, Spark, • Diagramming Tools: PlantUML, ___, ___, • Communication: Slack, Zoom Qualifications: • Degree in Computer Engineering or Computer Science or 7+ years equivalent experience in software development, • Strong fundamentals in data structure, algorithm, operating system and object-oriented programming, • Deep understanding of concurrency, distributed computing, large-scale system, messaging and algorithm, • Software development experience in one or more general-purpose programming languages, • Interest and ability to learn new technology stacks as needed Preferred Qualifications: • Experience in working for system development in finance, payment, or similar industries, • Experience with AWS services, • Contribute to open-source projects, • Language ability in Japanese and English is a plus (We have a professional translator but it is nice to have language skills) Portrait: • Experience: Demonstrated experience designing and implementing large scale, high performance, micro-service based architectures utilizing new concepts and technologies where appropriate., • Ownership: A mentoring approach to owning, managing and improving the technical aspects of a large scale system end to end., • Communication: The ability to clearly and logically communicate your choice of technology and architectural decision based on its implementation strengths and limitations., • Commitment: As a professional, commit to the growth and business goals of the organization and create impactful results by your ownership., • Curiosity: Foster a development culture that explores new ideas knowing that we learn even from the ones that fail., • Please refer ___to learn what we value at work. Employment Status • Full Time Office Location • Remote Job, • You can live anywhere in Japan Work Hours • Super Flex Time (No Core Time), • In principle, 10:00am-6:45pm (actual working hours: 7h45m + 1h break) Holidays * Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days Paid leave • Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire) Salary • Annual salary paid in 12 installments (monthly), • Based on skills, experience, and abilities, • Reviewed once a year, • Special Incentive once a year *Based on company performance and individual contribution and evaluation, • Late overtime allowance, Work from anywhere allowance (JPY100,000) Benefits • Social Insurance (health insurance, employee pension, employment insurance and compensation insurance), • 401K, • Translation/Interpretation support, • VISA sponsor + Relocation support Other Information:

SAP Fiori UI5 Developer Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge SAP UX technologies to design intuitive, scalable, and enterprise-grade user interfaces. As we continue to grow, we’re looking for a skilled SAP Fiori / UI5 Developer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. We are looking for OPT/CPT/H4 EAD/TN/E3 or any other Non-immigrant visa people who are looking for an H1B sponsorship for the year 2027 quota. Company: Bright Vision Technologies ( ___ ) Job Title: SAP Fiori / UI5 Developer Onsite/Hybrid: Remote FULL-TIME ROLE WITH BRIGHT VISION Job Description: Environment: SAP Fiori, SAP UI5, SAP S/4HANA, OData Services, CDS Views, JavaScript, HTML5, CSS3, SAP Web IDE / Business Application Studio, SAP BTP, SAP Gateway, Responsive UI Design, UX Guidelines, REST APIs, Git, CI/CD pipelines, Agile methodologies Again, we work only with direct clients. If you are already on H-1 B and are open to an H-1 B transfer, feel free to apply. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. For every role, a coding test is required, so apply only if you are confident and technically We prefer at least 3 to 5 years of real-time experience. Thanks& Regards Best Regards, Sridhar Pagolu Senior Manager Bright Vision Technologies Phone: 908-938-4442 Address: #991 Route 22 West, Suite 200, Bridgewater, New Jersey - 08807 Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. About the Role: As an Senior Staff Software Engineer on the Developer Productivity - Async team, you will work on improving developer productivity by enhancing the tools and systems used by product engineers. You will focus on asynchronous processing, ensuring that our applications are efficient, reliable, and scalable. Your work will involve maintaining and improving the infrastructure that supports background jobs and asynchronous communication between our applications using technologies such as Sidekiq and Karafka. About the Team: We strive to improve developer productivity through our work on the tools engineers use, the systems we create, and the organizational processes that drive engineering work. We hire technical experts who take a broad view of engineering focused impact and love lifting up their colleagues. Here’s what you’ll do day-to-day: • Identify and solve inefficiencies in the tooling, APIs, and feedback mechanisms available to product engineers to improve developer productivity., • Design, pitch, plan, measure, and implement solutions iteratively, utilizing AI tools to perform large scale code migrations., • Collaborate closely with product engineering colleagues to anticipate and address upcoming changes., • Develop and maintain services, abstractions, and architecture to support product engineering., • Advance the use of Kafka and Sidekiq for asynchronous processing and communication for the growing number of applications at Gusto., • Harden the async infrastructure to be resilient in the face of heavy loads across a wide variety of use cases. Here’s what we're looking for: • 12+ years of professional software development experience with a track record of driving impact at scale., • Systems thinker with a strong ability to communicate effectively., • Comfortable with architectural thinking and delivering solutions through code., • Experience with Rails and Ruby, including developer tooling for large engineering teams., • Ability to work with colleagues as both customers and partners., • Active working knowledge and architecture experience with Ruby., • Experience with asynchronous processing using Sidekiq and/or Kafka., • Proven track record of improving developer productivity through tooling and infrastructure enhancements with the assistance of AI. Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

National Business Developer (Field Sales + Travel Required) Location: Remote – Work in your local region- Daytona Beach (up to 80% travel) Employment Type: Full-time - Benefits - Medical-Dental-401K Compensation: $80,000–$120,000+ OTE ($50,000 Base + aggressive performance bonuses About the Opportunity We are Naturals2Go — the #1 provider of autonomous vending & micro-market solutions in the U.S. We equip entrepreneurs with machines, training, and support, and you secure the locations where their machines will operate. Think: B2B field sales + consulting + deal closing. You will be in the field meeting decision makers, creating opportunities, and closing deals — not stuck behind a desk. Our best reps are: • competitive, • self-managed, • high-activity closers, • driven by winning & income What You’ll Be Doing As a National Business Developer, you will: ● Prospect local businesses (inside/outside sales hybrid) ● Walk into businesses, talk to decision-makers, pitch the solution ● Build and manage a territory sales pipeline ● Track performance in CRM and follow up consistently ● Travel regionally (100% of travel costs paid) This is high-activity, outbound prospecting — perfect for someone who loves being in motion, not staring at a laptop. __________________________________________________________________________ Performance Expectations You will succeed if you: • Make 20+ business visits a day, • Drive meaningful conversations with decision makers. Close deals consistently (our conversion averages 10–15%), • "If you control your activity, you will control your income." Compensation & Rewards ● Base salary + uncapped performance bonuses ● OTE $80,000–$120,000+ ● Paid travel (flights, hotel, rental car) Ideal Background This role attracts people from: ● Outside sales (door-to-door, B2B field, territory sales) ● Hospitality or retail leaders who know how to hustle ● Athletes / ex-military who thrive in structure & targets ● Anyone who wants freedom + high earnings Previous sales experience is preferred but not required — what matters is grit, discipline, activity, and hunger Requirements ● Comfortable walking into businesses and starting conversations ● Able to travel 2–3 weeks per month (paid by company) ● Valid driver’s license + reliable vehicle for local activity Ready to win? Apply now

Location: Remote Type: Full-Time **We will only consider candidates who are located in Latin America At tapouts, we believe in the boundless potential of every child. Our mission goes beyond teaching skills; we are dedicated to nurturing the emotional and psychological well-being of the next generation. Imagine being part of a team that transforms the lives of a million children and their families. By joining tapouts, you are not just taking on a job but using your talents for a deeply rewarding cause. We are looking for a Senior Data Engineer to join our growing data team. In this role, you will be responsible for designing, building, and maintaining scalable data infrastructure that powers our analytics, AI initiatives, and business operations. This is a hands-on role for someone who thrives in fast-paced environments, thinks like a platform architect, and is passionate about building data systems that matter. • Design, build, and maintain robust, scalable data pipelines (batch and real-time/streaming)., • Design and develop dashboards that surface key business metrics and enable strategic, data-informed decision-making., • Develop and optimize complex SQL queries, stored procedures, and data models, • Write clean, production-grade Python code for data ingestion, transformation, and automation, • Build and manage cloud-native data infrastructure on AWS, GCP, or Azure, • Implement and maintain data lakehouse architectures (e.g., Delta Lake, Apache Iceberg), • Support ML workflows including feature engineering, model training pipelines, and MLOps integration, • Ensure data quality, governance, and lineage tracking across all data assets, • Collaborate with data scientists and analysts to deliver trusted, well-documented datasets, • Monitor pipeline performance, troubleshoot issues, and optimize for cost and efficiency, • Contribute to the development of internal data platform tools and frameworks, • Apply data governance best practices and ensure compliance with data privacy regulations (GDPR, LGPD), • A platform-first mindset — you think beyond individual pipelines and consider ownership, reliability, and long-term maintainability, • A data-driven approach — you use metrics to measure pipeline health and continuously improve, • Strong communication skills — you can collaborate with technical and non-technical stakeholders, • Comfort working in ambiguous, fast-moving environments and bringing structure to chaos, • 5+ years of experience in data engineering or a related field, • Strong proficiency in SQL — writing complex queries, optimizing performance, and data modeling, • Strong proficiency in Python — building ETL/ELT pipelines, scripting, and automation, • Experience with cloud platforms: AWS, GCP, or Azure, • Hands-on experience with data orchestration tools (Apache Airflow, Prefect, or similar), • Experience with big data frameworks (Apache Spark, Kafka, Flink, or similar), • Familiarity with data warehousing solutions (Snowflake, BigQuery, Redshift, or similar), • Strong understanding of data modeling, schema design, and data architecture principles Nice to Have: • Experience with dbt (data build tool) and the modern data stack, • Familiarity with streaming and event-driven architectures, • Knowledge of MLOps and AI pipeline support, • Experience with data mesh or data platform engineering Join us in our mission to empower children with the social and emotional skills they need to succeed!

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly mobile applications. As we continue to grow, we’re looking for a skilled PTC Windchill Developer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. We are looking for OPT/CPT/H4 EAD/TN/E3 or any other Non-immigrant visa people who are looking for an H1B sponsorship for the year 2027 quota. Company: Bright Vision Technologies ( ___ ) Job Title: PTC Windchill Developer Job Location: Bridgewater, New Jersey - 08807 Onsite/Hybrid: Remote FULL-TIME ROLE WITH BRIGHT VISION Job Description: Environment: PTC Windchill, PLM Customization, Java, JSP, J2EE, Windchill APIs, Info*Engine, Workflow & Lifecycle Management, Windchill PDMLink, Change Management, CAD Integrations, XML, REST APIs, Oracle Database, Linux/Unix OS, CI/CD pipelines, Git, Agile methodologies BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. For every role, a coding test is required, so apply only if you are confident and technically strong. We prefer at least 3 to 5 years real time experience. If you are a PTC Windchill Developer with the above skills and are looking for an H-1 B sponsorship this year, please send your resume immediately to ___. we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

This is a 100% remote role for candidates based in the Washington D.C. Metro Area (D.C., Maryland, Virginia). We are seeking a Senior Business Development Manager who can create and convert a pipeline into revenue. This is a revenue-driving role focused on originating new opportunities, securing strong teaming positions, and producing measurable wins to accelerate growth. Base plus commission. The Opportunity • Identify and qualify near-term FY26 opportunities with a realistic path to award, • Convert existing relationships into booked subcontract revenue, • Introduce Viderity to funded program offices where you have direct access, • Build a pipeline that is defensible under detailed questioning, • Clearly articulate Viderity’s value proposition What You Will Do • Develop and execute a focused plan tied to revenue outcomes, • Create new opportunities and manage pipeline stages and gate analyses, • Secure subcontracting roles on awarded contracts where you have direct access, • Evaluate competitors and conduct SWAT analyses, • Own the full business development lifecycle from identification through the proposal and post-award transition., • Contribute to solution shaping and pricing strategy discussions, • Represent Viderity at conferences and meetings with clear opportunity focused purpose and follow-through Required Experience • 10+ years’ experience working in federal business development, • Personally attributable wins, • Strong relationships at both program and contracting levels, • History of securing subcontracting roles on active contracts, • Ability to evaluate probability of win using real access and positioning, not template scoring models, • Understanding of acquisition trends and competitive dynamics, • Experience aligned to digital services, modernization, technology implementation, or data-driven initiatives, • Clearance a plus Ideal Attributes • 5+ years’ experience supporting a small business (HUBZone/WOSB preferred), • Opportunity/Revenue driven focus, • Resilient and detailed oriented, • Comfortable operating in a lean environment (Note: task cross over may occur), • Local to the DC Metro area preferred, • Travel on an as-needed basis for networking and conferences, • Salary range $140,000 - $270,000, including commission, based on qualifications and experience. If you enjoy challenges, let’s chat and see if this might be a good fit! About Viderity Viderity, a woman-owned HUBZone small business supporting the Federal government for over 15 years, seeks a key member of our core growth team to expand our Federal Civilian contract base after recent successes by our team at the Department of War and Justice. Viderity delivers mission-focused digital services, application development, data management, and strategic program solutions to support federal agencies. We pride ourselves on high performance, strong client relationships, and measurable mission impact as recognized by multiple corporate awards. Your application has been successfully submitted!

LiveData | Remote, United States (Boston Metro Area preferred) | Full-Time LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for the clinical users we serve. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. We are hiring a Product Owner to serve as the primary product voice for our largest government customer — a federal health system operating more than 100 hospitals nationwide. This role sits at the intersection of complex enterprise requirements, formal customer governance, and agile delivery. You will translate what a system of this scale needs into clear, prioritized product requirements and ensure LiveData delivers on those commitments with consistency and clinical credibility. You will participate in the customer’s formal governance processes — including the user group and change control board — while building day-to-day working relationships with clinical staff and program offices that surface what the system actually needs. This role involves up to 25% travel to federal medical centers and program offices. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for stakeholder sessions, analyze requirements, and reduce administrative overhead so more of your time stays focused on the customer. • Represent the customer’s needs with clarity and authority inside LiveData — translating multi-facility requirements into user stories with acceptance criteria that engineering can act on without mid-sprint clarification, • Participate in the customer’s user group and change control board, ensuring LiveData’s product decisions move through formal approval processes on schedule, • Conduct structured discovery with clinical staff, administrators, and IT stakeholders at all levels; use root-cause techniques including the “5 Whys” to surface problems beneath stated requests, • Own the product backlog: intake, triage, priority alignment, and dependency tracking across a complex, fast-moving delivery portfolio, • Navigate auditability, data quality, and federal compliance requirements, ensuring product decisions reflect those constraints, • Drive sprint ceremonies and enforce Definition of Ready and Done at enterprise scale, • 3+ years as a Product Owner or Product Manager in a software product environment, • Experience working in a hospital or health system with direct understanding of clinical workflows and frontline staff pressures, • Experience navigating complex, multi-stakeholder enterprise environments and balancing priorities across clinical, operational, and executive audiences, • Proven ability to write user stories with clear acceptance criteria that engineering can execute without mid-sprint clarification, • Proficiency with Jira or equivalent agile tools; clear written and verbal communication in both clinical and government-facing contexts, • Demonstrated daily use of generative AI tools (Claude, ChatGPT, Copilot, or equivalent) as part of your product management workflow Preferred • Veteran status — firsthand understanding of VA culture and how care is delivered to veterans is a meaningful advantage, • Direct experience working in a hospital operating room or perioperative environment, • Familiarity with VistA (the VA’s EHR) or Oracle Health/Cerner, and healthcare data standards (HL7, FHIR), • Experience with government change control processes or formal customer user governance boards, • Familiarity with federal security and compliance frameworks, including FedRAMP authorization, • Experience with use of agentic generative AI tools, such as Claude CoWork or Claude Code in a product or business workflow, • Certified Scrum Product Owner (CSPO), PSPO, or equivalent agile certification, • Experience at a healthcare technology vendor, • Experience working in a SOC2 organization is a plus., • The customer is a national health system. The scope spans every facility in that enterprise. The decisions you shape affect the consistency, quality, and efficiency of veteran care across the country., • Governance is part of the job. Working within the customer’s formal structures — not around them — is how trust is built and how product decisions get approved and implemented at this scale., • Veterans bring a unique edge. If you have served, you understand VA culture, mission, and how care reaches veterans. That makes you more credible and more effective from day one., • AI-assisted workflows are expected. We use AI tools daily; comfort with AI-assisted work is a baseline, not a bonus. Competitive salary commensurate with experience. Benefits include health, dental, and vision insurance; 401(k); paid time off; and remote work flexibility. This is a fully remote opportunity. However, you must be able to meet approximately quarterly in the Boston area for all-hands, in-person get-togethers. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Timezone: EST Hours We’re hiring a US-based Full Stack Website Developer to build, optimize, and maintain websites and CRM systems across multiple platforms. This is a hands-on role for someone who thrives in a fast-paced environment and can deliver high-quality work with urgency and attention to detail. You will be responsible for managing end-to-end website and CRM development projects, ensuring builds are completed on time, functional, user-friendly, and aligned with business goals. This is an ideal opportunity for a proactive developer with strong platform expertise, a polished portfolio, and excellent communication skills. • Build, customize, and maintain websites across platforms such as WordPress and Shopify, • Manage CRM setup, customization, and integrations using tools such as HubSpot and HighLevel, • Handle full-cycle website and CRM builds from planning through launch, • Ensure all projects are delivered on time and meet high standards for quality, performance, and usability, • Troubleshoot bugs, technical issues, and integration challenges quickly and effectively, • Collaborate with internal stakeholders to understand business needs and translate them into technical solutions, • Optimize websites for speed, responsiveness, SEO readiness, and conversion performance, • Maintain clear, proactive communication on progress, blockers, timelines, and deliverables, • Must-Haves:, • Based in the United States, • Proven experience as a Full Stack Developer, Website Developer, or similar role, • Strong hands-on experience with WordPress, Shopify, HubSpot, and HighLevel, • Demonstrated ability to manage both website development and CRM-related builds, • Strong portfolio showcasing high-quality website and/or CRM projects, • Excellent sense of urgency and ability to work efficiently without sacrificing quality, • Strong eye for detail, functionality, and user experience, • Comfortable working in the EST timezone, • Strong written and verbal communication skills, • Proactive, dependable, and solution-oriented approach to work, • Nice to Have:, • Experience working across both website and CRM development in the same role, • Familiarity with marketing automation, lead capture systems, and CRM workflows, • Experience supporting high-growth or well-established businesses with digital infrastructure 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

We are seeking a detail-oriented and highly motivated Staff Accountant who thrives in a fast-paced, client-driven environment. This individual must have a strong ability to manage daily accounting functions, maintain financial accuracy, and support client operations with precision and efficiency. The Staff Accountant will play a critical role in executing accounting tasks, preparing financial statements, and ensuring seamless financial operations for multiple clients. This role is integral to the Client Accounting & Advisory Services (CAAS) team, working closely with internal teams to streamline processes, ensure compliance, and enhance financial reporting. Additionally, this individual will leverage cloud-based accounting tools such as Sage Intacct, FloQast, QuickBooks Online, and Xero to automate workflows, optimize efficiencies, and enhance financial close processes. The ability to work with reconciliation automation, workflow approvals, and real-time financial reporting tools will be key to ensuring accuracy and timeliness in financial operations. If you are a proactive accounting professional who thrives in a collaborative environment and enjoys integrating financial processes with broader business strategies, we invite you to apply. As a platinum Sage partner, TydeCo and our partner entity TydeCo U specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey. This position will report to the Team Manager(s). This position is fully remote and can be based anywhere in the U.S. Key Responsibilities Global Support • Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed., • Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed., • Facilitate seamless communication and coordination across CAAS teams to support sales operational efficiency., • Prepare and maintain accurate financial statements, account reconciliations, and management reports., • Process accounts payable, accounts receivable, and bank reconciliations with a focus on automation and efficiency., • Maintain compliance with GAAP and other regulatory standards while ensuring the integrity of financial records., • Work closely with clients to support their day-to-day accounting needs and provide timely financial insights., • Assist in onboarding new clients, setting up Sage Intacct, and implementing financial workflows., • Maintain minimum billable hours as defined by leadership., • Provide strategic recommendations to improve clients’ HR and payroll efficiency., • Collaborate with sales/account management teams to align deliverables with scope and client expectations., • Leverage Sage Intacct and QuickBooks Online as primary accounting platforms for financial reporting, automation, and process optimization., • Implement best practices for financial operations, including automation, process standardization, and internal controls to enhance accuracy and efficiency., • Support financial technology integration projects, ensuring seamless adoption of new tools and systems for accounting, payroll, and reporting functions., • Assist in payroll processing and compliance, working with payroll systems to ensure accurate wage calculations, tax filings, and reporting., • Participate in global accounting meetings, ensuring consistency and compliance across financial processes., • Work closely with operations and finance teams to align accounting practices with business needs., • Assist in the preparation of audit schedules, tax filings, and financial compliance documentation., • Resilience and Adaptability: You thrive in a fast-paced, client-driven environment, maintaining focus and accuracy while adapting to shifting priorities and deadlines. Your ability to remain proactive ensures efficiency in managing financial operations across multiple clients., • Attention to Detail: Precision is at the core of your work. Whether processing transactions, reconciling accounts, or preparing financial reports, you uphold the highest accuracy standards, knowing even the smallest details impact financial integrity., • Collaborative Team Player: You work seamlessly with cross-functional teams, including finance, operations, and technology, to optimize accounting workflows and enhance efficiency. Your ability to communicate and collaborate ensures smooth financial operations., • Client-Focused Excellence: You take a proactive approach to understanding client needs, ensuring that accounting functions support their financial success. Your commitment to delivering timely, accurate financial data builds long-term trust and value., • Problem-Solving Skills and Agility: With strong analytical skills and a solutions-oriented mindset, you identify inefficiencies, recommend process improvements, and leverage automation tools to enhance financial workflows., • 5+ years of accounting experience as a Staff Accountant or Controller, preferably in outsourced accounting, advisory services, or a CPA firm., • Bachelor’s degree in Accounting, Finance, or a related field; CPA or CPA eligibility preferred for Senior Staff Accountant or in lieu of degree 7+ years of relevant experience., • Proficiency in Sage Intacct (Required)., • Experience using FloQast for close management, reconciliation tracking, and workflow automation (Required)., • Strong technical expertise in multi-entity, multi-currency accounting functions., • Experience with payroll, sales tax filings, and financial audits., • Background in SaaS, outsourced accounting, or financial consulting., • Familiarity with ERP implementations and financial technology integrations. Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs. This is a full-time position that requires the ability to work a flexible and regular full-time schedule. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer. About Us TydeCo is an equal opportunity employer, along with our partner entities AWCape, Applico, and Lescault and Walderman Inc. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

Job Description Remote - must live within 1 hour of a Rehrig Pacific Company's facility in Atlanta GA, Buckeye AZ, Dallas TX, Desoto KS, Erie PA, Kenosha WI, or Orlando FL. Brief Role Description The purpose of this role is to be the primary contact for customers and is responsible for maintaining customer accounts and files and providing product and service information across all aspects of Rehrig Pacific’s vertical businesses and industries. (Beverage, Emerging, Environmental and Perishables). The position partners with the Sales Department, fellow Account Specialists, Production, Inventory Control, Scheduling, Shipping, Logistics and Finance teams to ensure customer accounts, order status, production receipts and shipping are accurate in the system. Responsible for scalability of multiple accounts to small and medium customers with high complexity. This position will report to the Customer Service Manager. Key Accountabilities • Customer Focus, • Set up new customer accounts., • Maintain and update customer records and files., • Take customer orders either directly from customers or Sales Representative., • Lead all post Sales efforts to ensure customer needs are met and their order experience is positive allowing Sales to focus on growth of accounts., • Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions., • Expedite, track and review customer scheduling requirements. Analyze and interpret data to ensure all customer requirements are met., • Collaboration, • Work with Plant Managers to request and prepare customer product and service reports., • Work hand-in-hand with Sales and internal partners to ensure deliverables are being met to satisfy customer needs, drive revenue, and increase customer satisfaction., • Collaborate with both scheduling and to ensure customer deliverables are met., • Supports sales with understanding the prioritization of orders being submitted by customer., • Carry out other associate duties as directed by the Customer Service Manager, • Drive for Results, • In collaboration with Sales Operations team, monitor the aging inventory report to sales and/or the customer when stock reaches 90 days. Work with the customer and/or sales to ship or warehouse and bill overaged inventory., • Provide monthly strategic forecasting data that improves capacity utilization, manages costs, increases efficiencies, and better supports customer needs., • Monitor progress of customers’ orders through supplied manufacturing reports, keeping customers informed on the status of their orders., • Take a lead role and represent Sales by addressing operational solutions/issues at customer sites, • Be the voice of the customer and communicate relevant information / make recommendations to the appropriate attention is given in a timely manner, • Responsible for processing customer Requests for Quotes (RFQ) for units and parts within company guidelines., • Own the entire process of all customer service inquiries that ensure we have delivered a “World Class” customer experience that creates retention and new opportunities., • Decision-Making, • Initiate correction process to resolve customer complaints and service requests, coordinating with appropriate departments., • Balance and troubleshoot daily order activity, including identification and resolution of discrepancies., • Analyze, interpret, process and edit incoming orders and order changes according to established departmental guidelines and procedures. Check pricing, part number and revision levels, shipping requirements, condition of sales, etc. to ensure order accuracy. Determine and schedule ship date to initiate material and production cycle., • Review customer warranty and submit warranty claims., • Initiate creative problem solving strategies that provide options to customers but also support our business., • Adaptability, • Ensure shipment load optimization, incoming EDI orders, document freight issues, and manage and report on customer lead-time violations., • Assist plant managers with customer product challenges and anything additional that’s needed to warehouse efficiencies., • Ability to build relationships and rapport with customers, • Daily utilization of SalesForce and ERP (JD Edwards), • Manages follow-up activities to ensure timeliness and deadlines are maintained., • Maintain department files of customer orders, correspondence, critical reports and related information., • Bachelor's degree (BA) from a four-year college or university, • 5+ years customer service experience/training, • Excellent interpersonal skills, written and oral communication skills, and multi-tasking skills., • Strong technical skills; including Excel & SalesForce, • Must be able to work under pressure, see the bigger picture, prioritize effectively, and think logically in stressful situations., • Demonstrate critical thinking and decision-making abilities, • Strong organizational skills and be able to manage multiple tasks/projects, • Understanding of manufacturing processes and capabilities., • Integrity and Trust, • Action Oriented Minimum 10 - 20% of time spent traveling by airplane. Job may require physical lifting of product. (Samples of crates, trays, pallets, etc.)

Job Description About MealSuite MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. About the Role We’re looking for a strategic and performance-driven Manager, Customer Success to join our Customer Success team. Reporting to the VP, Customer Experience, you’ll sit at the intersection of people leadership, customer advocacy, and performance, ensuring customers see real value from our platform What You’ll Do • Be a leader – Directly manage a team of Customer Success Managers, leading by example in utilizing engagement strategies to strengthen customer relationships and creating a culture of accountability when it comes to achieving results, following processes, and delivering high standards of accuracy and efficiency in their work., • Create process improvements – Establish, document, and continuously evolve the Customer Success team’s processes to ensure they are well understood by key stakeholders throughout the organization., • Make data-driven decisions – Leverage data and team metrics to lead strategic and operational initiatives and help drive decision making, deliver helpful insights, and improve processes, • Collaborate cross-functionally – Be the voice of the customer and work cross-functionally with other departments to communicate customer needs and product requirements, ensuring awareness of priorities, services changes, and up-to-date process and support delivery, • Reinforce our value proposition – Conduct and/or actively participate in monthly, quarterly, and annual Partner reviews to showcase wins and opportunities as well as business reviews to showcase value realized customers and identify opportunities for growth, • Be an escalation point – Assist team members in helping to resolve escalated and sophisticated customer issues. What You Bring • 2-3 years of experience in Customer Success, Account Management, or similar roles, especially within a SaaS environment, • 2-3 years of experience establishing strategic goals with customers and measuring progress and outcomes, • 2-3 years of experience in a people management or team‑lead capacity, leading customer‑facing professionals in a SaaS or service‑driven environment, • Experience with Customer Success Platforms such as PlanHat, ChurnZero, Gainsight, or equivalent, • Intimate familiarity with Customer Success Frameworks, methodologies, and best practices, • An innate ability to build strong relationships with both internal and external stakeholders, supporting cross-functional efforts and establishing a rapport with senior level and C-Suite executives, • A strong sense of urgency and drive to succeed with the ability to adapt quickly to changing priorities, • Outstanding communication skills and a deeply analytical mindset with a knack for keeping cool under pressure and finding solutions for any situation, • A strong coaching mindset and highly tuned ability to navigate complex relationships, • Ability to thrive in a collaborative, fast-moving environment, • Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required) Compensation: $102,000–$118,000 CAD per year / $98,400–$113,200 USD per year This role requires working onsite in our Dallas OR Cambridge office two days per week. If you’re more than an hour away, apply anyway we’re open to discussing options. Why You’ll Love Working Here • Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day., • Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance., • Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave., • Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer., • Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing., • Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!, • Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals., • Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers. We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact . MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. This is a current vacancy, and we are actively hiring for this position.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us! We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs. In this role, you’ll handle inbound inquiries, assist with product and process-related questions, and troubleshoot basic technical issues all while representing some of the most recognized brands in the world. If you’re a strong communicator with a passion for helping others, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous and professional manner, • Resolve customer issues with first-call resolution strategies, • Research and coordinate with internal departments to resolve inquiries, • Accurately document customer interactions and claims in CRM systems, • Use internal knowledge bases and training to answer questions confidently, • Follow all required scripts, policies, and confidentiality protocols, • Escalate complex issues to supervisors when needed, • Stay current on program updates through training and team meetings, • Meet all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Strong problem-solving, conflict resolution, and customer service skills, • Able to multi-task, stay focused, and work independently, • Team-oriented with a positive, customer-first mindset, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Remote | $80,000-$130,000 DOE | Full-Time URGENT OPPORTUNITY - IMMEDIATE FILL If you have been waiting for the right move, this is it - do not let this one pass you by. Why This Role Is Different Most tax resolution roles put you in a grind - high caseloads, little support, and a culture that treats overtime as the baseline. This one is different. Our client is a high-growth, "Locally-Owned" SMB CPA and advisory firm that has posted 35-45% year-over-year growth for six consecutive years. They have built something genuinely rare: a firm where busy season stays under 45-50 hours per week, turnover runs below 8% in an industry averaging 18-22%, and the culture actually walks the walk on family and work-life balance. They are growing fast and need a Tax Resolution Specialist who can hit the ground running and make an immediate impact. About the Firm This is a well-established CPA and advisory firm with a loyal and growing client base. Over the past six years, they have consistently grown 35-45% year over year while maintaining a culture that most firms only talk about: • Turnover under 8% - roughly one-quarter of the industry average, • Busy season capped at under 50 hours per week for their professionals, • Family is a genuine priority, not a tagline, • 100% employer-paid benefits, 401(k), and unlimited PTO, • Compensation that has consistently been at or above market People stay here. That does not happen by accident. The Role As the Tax Resolution Specialist, you will be the firm's dedicated expert for tax controversy, collections, and IRS and state resolution matters. This is a high-autonomy, high-impact role for someone who knows this space well and is ready to own it. You will: • Represent individual and business entity clients before the IRS and state taxing authorities, • Negotiate Offers in Compromise (OICs), installment agreements, and penalty abatements, • Handle voluntary disclosure matters at federal and state levels, • Analyze complex tax liabilities and develop tailored resolution strategies, • Advise clients on options, timelines, and risks with clarity and confidence, • Navigate CDP hearings, trust fund recovery matters, and collection due process procedures, • Collaborate with the firm's compliance and planning teams for holistic client service, • Stay current on IRS collections procedures, CSED rules, and evolving state requirements What You Bring Required: • Active EA, CPA, or JD licensure - required for IRS representation, • 5-10+ years of experience in tax resolution, controversy, or collections, • Hands-on experience negotiating OICs and installment agreements, • Strong working knowledge of IRS collections process, IRM procedures, and CSED calculations, • Experience representing both individual (1040) and entity (1120/1065/etc.) clients, • Excellent written and verbal communication - you can clearly explain complex issues to stressed clients, • Self-directed and organized - you can manage a caseload remotely with minimal hand-holding Preferred: • Multi-state resolution and voluntary disclosure program experience, • Background in a CPA firm, tax advisory, or boutique resolution practice, • Familiarity with tax software platforms commonly used in CPA environments Compensation and Benefits • Base Salary: $80,000-$130,000, depending on experience and level, • Benefits: 100% employer-paid medical, dental, and vision, • Retirement: 401(k) plan, • Time Off: Unlimited PTO, • Location: Fully remote - work from anywhere in the United States The Bottom Line If you are a tax resolution professional who is tired of the chaos, the burnout, and firms that talk a good game but do not deliver - this is a different kind of opportunity. The growth is real. The culture is real. The benefits and compensation are competitive. And the need is urgent. This is the move. Apply now. To be considered, submit your resume and a brief note about your resolution experience. Qualified candidates will be contacted promptly.

WARRANTY COORDINATOR LONG TERM (2 years) PART TIME CONTRACT POSITION IN KATY OFFICE ($23 - $24 DOE - HOURLY RATE) (not remote) any 4 hours per day. MUST have above average Excel skills including “V-Lookup” and “X-Lookup” skills. Skills will be validated. SUMMARY Under the supervision of the Warranty Administrator the Warranty Coordinator plays a critical role in managing heavy equipment/ construction equipment warranty claims and activities. This role is responsible for administering warranty claims, partnering with internal teams and trade partners, and serving as a trusted point of contact. This position requires warranty claim process knowledge, exceptional organizational and communication skills, and a customer‑first mindset. Warranty Coordinator is expected to manage multiple claims simultaneously while ensuring timely, high‑quality that align with company warranty standards and service expectations. SPECIFIC RESPONSIBILITIES • Coordinator reports to Warranty Administrator and works as a team to address the daily operation of the Warranty department., • Serve as primary customer contact for warranty issues, ensuring timely, accurate resolution and acting as a strong advocate for customer needs., • Responsible for timely processing and collection of all warranty claims with various manufacturers., • Oversees and provides support for dealer warranty claims process, from initiation to closeout., • Review and validate warranty claims per contractual terms, prioritize multiple cases, and coordinate with vendors, field technicians, and internal teams to minimize customer downtime., • Track warranty trends regarding Warranty Policy and Procedures as it pertains to claims adjusting., • Adjust and approve claims for payment and follow through to ensure that claim adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid., • Follow issues to closure and communicate corrective actions to appropriate parties, • Review and process registrations and managing follow through with dealers to complete. Identify and create SOP future training to LG employees and/or dealers utilization., • Instruct dealers on registration submission process, claim warranty process via webinars or in collaboration with Lead., • Assist with changes within the DMS system that are issues universally., • Update policies and procedures., • Weekly release of credit memos and updating information into shared reconciliation file., • Other duties as assigned for business need. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. NO SPONSORSHIP - Must have valid work authorization BACKGROUND & SKILLS • High school diploma or the equivalent, • Proficient in English (written and oral); Strong written, verbal, presentation, and interpersonal communication skills, • Strong working knowledge of Microsoft Office, • Ability to effectively communicate verbally and in writing, • Ability to confront and resolve difficult customer service situations, • Demonstrated customer service skills, • Ability to read and comprehend written instructions and information, • Two years of experience in warranty claim processing

Vice President of Marketing Location: Dallas, Texas (with domestic and international travel) - Remote Salary: $180,000 A fast-scaling hospitality and entertainment brand is entering a huge growth phase across the US and they’re looking for a Vice President of Marketing to take full ownership of how the brand shows up, builds buzz, and drives demand in every market. This is a rare chance to step in and shape both the marketing function and the brand from a high level. You’ll be at the centre of every big moment, from new venue launches to national campaigns, making sure the brand doesn’t just grow, but lands with impact everywhere it goes. Working closely with the CEO and leadership team, you’ll turn growth plans into real excitement in the market, strong footfall, and loyal repeat customers. What You’ll Do • Build and lead the US marketing function from the ground up, • Shape a bold, consistent brand that stands out in a competitive entertainment space, • Lead marketing across social, PR, influencer, CRM, digital, and partnerships, • Own the launch strategy for every new venue, creating real anticipation and buzz, • Drive campaigns that don’t just reach people, but get them through the door, • Work with regional teams to bring strong local marketing ideas to life, • Use customer insight and data to constantly sharpen performance, • A senior marketing leader from hospitality, entertainment, leisure, or consumer brands, • Proven experience building or scaling marketing in a fast-moving, multi-site business, • Strong track record of launches, openings, or big brand moments, • Comfortable switching between big-picture brand thinking and hands-on delivery, • Commercially sharp, with a focus on real results and impact, • Based in Dallas, Texas and open to travel when needed

Agency Executive Recruiter (Remote – DFW Area) Frontline Source Group | Internal Opportunity Frontline Source Group is growing—and we’re looking for an experienced Agency Executive Recruiter to join our internal team. This is a remote role based in the DFW area, with occasional in-person team connection opportunities. We specialize in Accounting/Finance, HR, IT, Grocery, Marketing, Legal, Life Sciences, and Oil & Gas—and after 20 years in business, we’re just getting started. What You’ll Do: • Manage a high-volume recruiting desk across professional sectors, • Source, recruit, and build strong candidate relationships, • Conduct high volume of calls daily in a fast-paced, metrics-driven environment, • Partner with account managers and contribute to team success, • Build and maintain a strong candidate pipeline, • Support business development and cross-selling efforts, • 2+ years of agency recruiting experience (professional services required), • Strong communication skills and a high sense of urgency, • Ability to manage multiple roles and priorities at once, • Competitive base + uncapped commission, • Fully remote flexibility (DFW-based), • Medical, dental, vision + 24/7 virtual care, • PTO, paid holidays, and family leave, • Fast-growing, team-driven environment, • Tools and tech to help you succeed

Role: FlexNet (Flexera) Implementation Lead Location: Dallas TX // Hybrid // Remote Term: Contract Job Summary Provide technical and operational support for enterprise software license infrastructure and vendor-managed licensing environments to ensure availability, license compliance, and user provisioning. Key Responsibilities 1. Solution Design & Implementation • Design, develop, and maintain solutions on FlexNet Operations (FNO) and FlexNet Embedded (FNE)., • Architect and implement FlexNet Operations (FNO), FlexNet Embedded (FNE), or FlexNet Manager Suite (FNMS) based on organizational SAM needs., • Design and implement licensing workflows, entitlement management, and product packaging., • Integrate FlexNet with ERP, CRM, and cloud-based applications. 2. Integration & Platform Management • Build and maintain integrations with ERP, CRM, cloud platforms, and internal applications., • Oversee server setup, Beacon configuration, database preparation, and agent deployment for FNMS environments., • Maintain Windows/Linux/UNIX server environments supporting Flexera tools., • Administer license portals, cloud license managers, remote dongles, and entitlement systems. 3. Operations & Troubleshooting • Troubleshoot and resolve technical issues in licensing and entitlement systems., • Ensure compliance, scalability, and performance of FlexNet implementations., • Perform license file updates, reauthentication, and configuration changes for renewals and vendor licensing models., • Conduct monthly license hygiene and cleanup based on usage and compliance reporting. 4. Security & Access Management • Administer cloud-based license managers and manage user provisioning within license portals., • Manage remote dongles and other licensing mechanisms., • Ensure secure authentication using SSO/SAML/OAuth for Flexera integrations. 5. Collaboration & Leadership • Collaborate with business teams to gather requirements and deliver effective solutions., • Work with ITAM, Infrastructure, and Deployment teams to ensure system availability and continuity., • Provide technical leadership, mentoring, and architectural guidance., • Drive continuous SAM processes, automation, and data quality improvements. Primary Technology Skills • Hands-on experience with FNMS, FlexNet Operations (FNO), FlexNet Embedded (FNE), • Strong understanding of software licensing models, entitlement management, and monetization strategies, • Proficiency in APIs, scripting, SQL, IIS, and multi-OS environments, • Hybrid environment design experience (containerized platforms like AKS/EKS preferred for senior roles), • Strong analytical and problem-solving skills, • Experience with integration platforms (MuleSoft, Boomi, etc.), • PowerShell, Python, and Bash scripting, • Azure Automation, Jenkins, GitHub Actions, • Data modeling, normalization, and reporting tools (Power BI, Tableau), • Networking fundamentals (TCP/IP, firewalls, proxies, load balancers), • Strong communication skills with technical and non-technical stakeholders Deliverables • Process flows, • Mentorship and knowledge transfer to client project team members, • Contribution to all assigned project deliverables, • Participation in data conversion and maintenance, • Best practice and industry solution recommendations, • Alternative (out-of-the-box) solution design, • Thought leadership and hands-on configuration/development, • Participation as functional team member

Job Description POSITION OVERVIEW The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service. Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards. ABOUT US Our Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can. Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day. OBJECTIVES SERVICE ACTIVITY TARGETS You are responsible for following the roadmap to hit our retention targets: • Answer 50+ inbound calls per day, • 2+ hours of daily talk time, • Ensure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc., • Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriate You are responsible for upholding team and individual standards in the following manner: • Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or less, • Maintain precise records and documentation in CRM and internal systems, • Execute service workflows consistently, ensuring follow-up and task completion, • Monitor processes to prevent errors or lapses before they impact the customer experience, • Communicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutions, • Contribute solutions, not problems, in all team interactions, • Participate in coaching, process improvements, and team meetings to strengthen overall execution, • Maintain high standards for personal accountability and follow-through, • Demonstrate resilience and adaptability in high-pressure situations, • Seek ongoing learning opportunities to improve technical, service, and operational skills, • Customer-centric mindset, • Emotional intelligence, • Retention focus, • Process discipline, • Accuracy and attention to detail, • Problem solving, • Strong listener and communicator, • Ownership and accountability, • Coachability, • Sales driven, • Growth driven, • Reliability, • Resilience and adaptability We are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills. Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable. PHYSICAL REQUIREMENTS You are required to work at a desk when executing your D2D. Youre only required to work from the hours of 8:30a 5p ET, Monday Friday. We are well-versed in rising desks and walking pads and will make recommendations upon request. You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter. COMMITMENT TO DIVERSITY At Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability is essential to building a world-class, ethical business. We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners. Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us. APPLY NOW If this role grabbed your attention, we want to hear from you. Submit your resume, and youll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused. Already in the process? Direct questions or follow-ups to Jeff Grimoldi at . Were looking for people ready to step in, stand out, and own their impact. If thats you, apply now.

Job DescriptionDescription: Position Location Remote from the Dallas, TX Metro Area. MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary As a Success Manager, you will be responsible for building strong relationships with physicians and Practice Management, driving business outcomes, and ensuring their success with our solutions. You will leverage your medical knowledge and sales expertise to develop tailored strategies that enhance productivity, increase membership, and improve overall Practice performance. Your success will be measured based on membership and revenue growth, member retention, and practice performance. Key Responsibilities Practice Success & Growth Strategy • Develop & Execute Business Plans: Partner with physicians to assess practice performance, identify areas for improvement, and implement strategic initiatives that drive revenue, increase patient membership, and enhance operational efficiency., • Drive Measurable Results: Implement targeted programs to reduce cancellations, increase new memberships, optimize pricing strategies, and streamline operations for long-term success., • Onboarding & Continuous Training: Lead the onboarding of new practices and staff, providing ongoing training and performance coaching to ensure team members deliver an exceptional patient experience. Develop First-Year Growth Plans for all new affiliates and guide established practice through continuous improvement initiatives., • Trusted Advisor & Consultative Engagement: Serve as a strategic business consultant, helping physicians optimize patient engagement, streamline workflows, and leverage best practices to enhance practice outcomes., • Proactive Physician & Staff Engagement: Maintain consistent communication through in-person visits, calls, texts, and emails to ensure alignment with corporate initiatives, resolve concerns efficiently, and encourage participation in growth initiatives., • Strategic Territory Growth & Risk Mitigation: Proactively identify at-risk practices, expansion opportunities, and new growth initiatives within the assigned territory. Analyze practice performance and recommend continuous improvement plans based on data-driven insights., • Structured Visit & Engagement Cadence: Conduct regular on-site and virtual office visits, adjusting frequency based on performance assessments. Implement plans for underperforming accounts, ensuring practices meet performance goals and maximize revenue potential., • Collaboration & Resource Optimization: Work cross-functionally with internal teams—including Sales, Marketing, and Corporate Support—to drive territory success. Identify appropriate tools and resources to support affiliates effectively and follow up to ensure problem resolution., • Goal-Oriented Execution: Maintain a results-driven approach by tracking key performance metrics, logging progress in CRM (Salesforce), and reporting on milestones and growth opportunities., • Commitment to Professional Growth: Actively participate in weekly team meetings, training sessions, and industry webinars to stay ahead of trends, best practices, and new offerings., • Operational Excellence & Responsiveness: Demonstrate strong organizational skills, critical thinking, and accountability by effectively managing multiple accounts, promptly resolving issues, and continuously refining strategies to drive success., • Goal-Oriented and Results-Driven: Focuses on achieving goals and getting things done efficiently and effectively., • Trusted Advisor: Builds strong relationships by offering helpful advice and being reliable., • Confident and Unflappable: Stays calm and confident, even in stressful or uncertain situations., • Handles Tough Conversations Well: Can talk through difficult issues honestly and respectfully, without avoiding them., • 3+ years of experience in sales, account management, operations, or revenue-focused customer success, • Experience meeting and exceeding performance metrics or targets, • Proficiency in Microsoft Office (Outlook, Excel, Word); CRM experience preferred, • Experience managing complex, multi-account portfolios, • Background in B2B, services, or subscription-based growth environments, • Be part of a mission-driven organization leading innovation in personalized healthcare., • Drive transformation and growth in a dynamic, fast-paced environment., • Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles., • Comprehensive benefits: health, dental, vision insurance, and retirement plans., • Professional development: access to ongoing training and leadership development programs. If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job DescriptionDescription: Job Title: Intervention Specialist Job Location: Irving, TX. Job Type: Full-Time; Nonexempt Shift Time: Company Overview As the global leader in video monitoring services, Netwatch North America is dedicated to making businesses safer while ensuring continuity of operations. We pioneered the use of proactive video monitoring (PVM), providing our customers with intelligent remote video monitoring to proactively detect and prevent incidents before they begin. We value our culture of teamwork, accountability, and respect for one another. We strive to live by these values to create a positive employee and customer experience. We recognize that our people are our strongest asset and play a crucial role in our competitive advantage. Netwatch wants you to succeed by supporting you continuously, developing your skills through training and encouragement. We challenge you with interesting work, that ensures you can build on your strengths and make an impact. This is an exciting opportunity to join a successful and innovative Global Group, providing industry leading proactive video monitoring services. Find out more about Netwatch North America via our website at Learn more about our policies and benefits here: Position Overview Netwatch North America is looking for positive and professional Video Intervention Specialist to fill positions at our high security video and alarm monitoring facilities. The Video Intervention Specialist is integral keeping our customers safe and to the success Netwatch North America business. This position requires excellent customer service skills, attention to detail, ability to stay focused and the ability to react appropriately to security related situations in a timely and a professional manner. Our Video Intervention Specialists work in an extremely fast-paced environment processing video activations. Our employees manage client security and video alarms from our monitoring center environment, making both in and out-bound calls to clients and their protection locations or properties. Typical interactions include calls to our customers to discuss or alert them of a situation, use of a Public Address (PA) system, and detailed written documentation to follow-up security related occurrences. Netwatch North America provides fully paid training for all new Video Intervention Specialists as part of the onboarding process. Training takes place Monday through Friday, from 1:00 PM to 9:30 PM, and lasts for two weeks. The Video Intervention Specialist position is classified as nonexempt, and any hours worked greater than 40 will be paid in accordance with applicable state regulations. Our employees are paid on a weekly basis. Requirements: Primary Responsibilities • To monitor the alarm systems and action any alarm activations in accordance with client instructions., • Act as a point of contact for Netwatch North America’s customers globally who are experiencing security breaches and service issues., • Respond appropriately to emergency and non-emergency situations., • Follow standard operating procedure when managing and responding to all security related calls or incidents., • Responsible for inbound and outbound phone calls to police and responding agencies., • Demonstrate an exceptional level of customer service., • Required - High School Diploma or Equivalent., • At least one (1) year CCTV/ Security video monitoring experience., • At least one (1) year customer service experience., • Exceptional attention to detail skills., • Good active listening skills., • Strong critical thinking skills with the ability to exercise good judgement under pressure., • Ability to multitask., • Ability to communicate clearly; clear and consistent speech, reading, and writing in English, required., • Comfortable typing, navigating, reading, and interpreting documentation on a Windows based computer., • Ability to work at desk for extended periods of time (sitting or standing)., • Basic mental math for converting time zones and reading military time., • Medical, Dental, Vision and Life Insurance plans., • Vacation accrual (and Sick time in California). This is a full-time, non-exempt position. Employees are expected to work both weekend days and all employees are expected to work Holidays that fall on their scheduled shift. Agents are usually on the shift they are hired on for a minimum 1 year, before being allowed to change to another shift. Shift Time: As a dynamic organization, business needs and priorities change from time-to time. As a result, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. It is the policy of the Netwatch Group to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Employment-at-Will: Employment at Netwatch Group is at-will and for no specific duration. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

Job DescriptionDescription: Job Title: Intervention Specialist Job Location: Irving, TX. Job Type: Full-Time; Nonexempt Shift Time: Company Overview As the global leader in video monitoring services, Netwatch North America is dedicated to making businesses safer while ensuring continuity of operations. We pioneered the use of proactive video monitoring (PVM), providing our customers with intelligent remote video monitoring to proactively detect and prevent incidents before they begin. We value our culture of teamwork, accountability, and respect for one another. We strive to live by these values to create a positive employee and customer experience. We recognize that our people are our strongest asset and play a crucial role in our competitive advantage. Netwatch wants you to succeed by supporting you continuously, developing your skills through training and encouragement. We challenge you with interesting work, that ensures you can build on your strengths and make an impact. This is an exciting opportunity to join a successful and innovative Global Group, providing industry leading proactive video monitoring services. Find out more about Netwatch North America via our website at Learn more about our policies and benefits here: Position Overview Netwatch North America is looking for positive and professional Video Intervention Specialist to fill positions at our high security video and alarm monitoring facilities. The Video Intervention Specialist is integral keeping our customers safe and to the success Netwatch North America business. This position requires excellent customer service skills, attention to detail, ability to stay focused and the ability to react appropriately to security related situations in a timely and a professional manner. Our Video Intervention Specialists work in an extremely fast-paced environment processing video activations. Our employees manage client security and video alarms from our monitoring center environment, making both in and out-bound calls to clients and their protection locations or properties. Typical interactions include calls to our customers to discuss or alert them of a situation, use of a Public Address (PA) system, and detailed written documentation to follow-up security related occurrences. Netwatch North America provides fully paid training for all new Video Intervention Specialists as part of the onboarding process. Training takes place Monday through Friday, from 1:00 PM to 9:30 PM, and lasts for two weeks. The Video Intervention Specialist position is classified as nonexempt, and any hours worked greater than 40 will be paid in accordance with applicable state regulations. Our employees are paid on a weekly basis. Requirements: Primary Responsibilities • To monitor the alarm systems and action any alarm activations in accordance with client instructions., • Act as a point of contact for Netwatch North America’s customers globally who are experiencing security breaches and service issues., • Respond appropriately to emergency and non-emergency situations., • Follow standard operating procedure when managing and responding to all security related calls or incidents., • Responsible for inbound and outbound phone calls to police and responding agencies., • Demonstrate an exceptional level of customer service. This position requires strong verbal communication and customer service skills. This is a computer-based position with intervention communication happening by telephone only. • Required - High School Diploma or Equivalent., • At least one (1) year CCTV/ Security video monitoring experience., • At least one (1) year customer service experience., • Exceptional attention to detail skills., • Good active listening skills., • Strong critical thinking skills with the ability to exercise good judgement under pressure., • Ability to multitask., • Ability to communicate clearly; clear and consistent speech, reading, and writing in English, required., • Comfortable typing, navigating, reading, and interpreting documentation on a Windows based computer., • Ability to work at desk for extended periods of time (sitting or standing)., • Basic mental math for converting time zones and reading military time., • Medical, Dental, Vision and Life Insurance plans., • Vacation accrual (and Sick time in California). This is a full-time, non-exempt position. Employees are expected to work both weekend days and all employees are expected to work Holidays that fall on their scheduled shift. Agents are usually on the shift they are hired on for a minimum 1 year, before being allowed to change to another shift. Shift Time: As a dynamic organization, business needs and priorities change from time-to time. As a result, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. It is the policy of the Netwatch Group to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Employment-at-Will: Employment at Netwatch Group is at-will and for no specific duration. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

Matlen Silver has an immediate opportunity for a Controls Analyst. This position is remote in the Charlotte NC or Dallas TX area. Due to client requirements we cannot work on C2C - US Citizens or Permanent Residents only Pay rate: $73-78/hr W2 Review controls, test them, document results, and work directly with business partners to gather evidence and strengthen their control environment. Most days you’ll be meeting with process owners, walking through how things work, validating controls, and helping them stay audit-ready. Required Experience: • Significant experience with UCF - Unified Compliance Framework or Control Frameworks, • Experience building a UCF from scratch a plus, • Experience working in RSA Archer (building records, updating controls, supporting assessments, evidence, issues, etc.), • Experience with sampling, evidence review, and issue/CAP tracking, • Experience performing or supporting RCSAs, • Familiarity with regulatory frameworks (NIST, ISO, SOC, SOX, HIPAA, PCI), • Experience writing or executing Standardized Test Procedures (STPs), • Strong communication and documentation skills, • Ability to work directly with business owners and manage multiple tasks About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 908-393-8600 At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits: • Health, vision, and dental insurance (single and family coverage), • 401(k) plan (employee contributions only)

Community Impact Program Manager (Resident Professional Program) Location: Corporate Office (Irving, TX) - Monday through Thursday in person. Remote Fridays. Reports To: Vice President, Strategic Initiatives Classification: Full-Time, Exempt Travel: Up to 30% About the Role ___ is looking for a personable, organized, and mission-driven Community Impact Program Manager to lead our Resident Professional Program across our portfolio. This role is ideal for someone who has owned program delivery in a nonprofit, education, afterschool, community engagement, resident services, or mission-focused environment and knows how to bring people, timelines, and outcomes together. In this role, you will oversee the full lifecycle of the Resident Professional Program, including recruitment, onboarding, program support, accountability, event coordination, and ongoing improvement. You will partner closely with onsite teams, Resident Professionals, local organizations, and internal departments to help deliver meaningful programs and events that strengthen resident connection and community engagement. This is a hands-on, people-centered program management role. The right person will be just as comfortable managing program details, deadlines, and reporting as they are visiting communities, chatting with residents, building excitement, and helping others feel invested in the mission. How You’ll Make an Impact • Oversee the full lifecycle of the Resident Professional Program, from recruitment and onboarding to program support, accountability, and continuous improvement., • Build strong relationships with Resident Professionals, onsite teams, residents, and local community partners to drive engagement and participation., • Coach and support Resident Professionals by setting clear expectations, reviewing event plans, providing feedback, and helping them deliver high-quality programs., • Coordinate portfolio-wide initiatives, including timelines, supplies, communications, marketing materials, event logistics, and follow-up., • Travel to communities to attend events, connect with residents and teams, capture content, and help generate excitement around the program., • Track program activity, organize documentation, and submit accurate reporting to help measure success and improve program impact. What Makes You a Great Fit • You have experience managing programs, initiatives, contractors, volunteers, field teams, or community-based services that support an organization’s mission., • You are highly personable and comfortable walking into a community, starting conversations, building trust, and getting people excited to participate., • You know how to balance big-picture mission with day-to-day execution., • You are organized, detail-oriented, and able to manage multiple priorities, deadlines, people, and moving parts., • You communicate clearly and professionally with different audiences, including residents, onsite teams, corporate partners, and community organizations., • You are resourceful, proactive, and comfortable solving problems without waiting for every answer to be handed to you., • You care about community impact and are motivated by work that improves connection, access, and quality of life for residents., • You are comfortable traveling up to 30% to support communities, events, and program implementation. Qualifications • 4+ years of experience in program management, nonprofit programs, afterschool programs, community engagement, property management, resident services, social work, education, outreach, or a related field., • Experience overseeing program delivery, field-based teams, volunteers, contractors, or community partners., • Strong organizational and project management skills, with the ability to manage complex, multi-layered work independently., • Experience tracking, organizing, and reporting program data accurately and consistently., • Strong written and verbal communication skills., • Strong interpersonal skills and the ability to build relationships across teams and communities., • Proficiency in Microsoft Office, presentation tools, and database or reporting systems., • Bachelor’s degree in Marketing, Communications, Business, Social Services, Education, or a related field preferred, or equivalent experience. Preferred Qualifications • Bilingual in Spanish., • Experience working in nonprofit, afterschool, resident services, affordable housing, education, social impact, or community-based programming., • Understanding of mission-driven program delivery and community impact strategies. Benefits & Perks • Unlimited paid time off, • Company paid holidays, • Birthday holiday, • Housing Discount, • Free medical coverage (employee only plan), • Dental & vision, • 401k matching (up to 5%), • HSA, • Flex spending account Why Join TI Communities At TI Communities, our work is about more than managing apartment communities. We are committed to creating meaningful resident experiences, strengthening communities, and supporting programs that help people feel connected, informed, and engaged. As the Community Impact Program Manager, you will play a key role in shaping how our Resident Professional Program comes to life across the portfolio. Your work will directly support resident connection, onsite team engagement, and the broader mission of building stronger communities.

About the role As a BI Architect, you will make an impact by designing and implementing scalable, enterprise Business Intelligence solutions that enable data-driven decision-making. You will be a valued member of the data and analytics team and work collaboratively with Data Engineering, Architecture, and business stakeholders to deliver modern BI capabilities. In this role, you will: • Define end-to-end BI architecture across data consumption, semantic layer, and visualization using platforms such as Qlik and Looker, • Drive BI platform strategy, including consolidation, optimization, and modernization initiatives, • Collaborate closely with Data Engineering and Architecture teams to ensure upstream data readiness and consistency, • Design scalable BI solutions aligned with modern cloud and lakehouse-based data platforms We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring a combination of remote work and time in a Cognizant or client office in Dallas, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered • Strong experience designing and implementing BI architectures using platforms such as Qlik or Looker, • Proven experience with semantic data modeling, reporting, and dashboard development, • Experience working with modern data platforms (cloud/lakehouse architectures), • Strong understanding of data security, role-based access, and governance in BI environments, • Experience driving BI platform rationalization and consolidation strategies, • Knowledge of BI performance tuning, monitoring, and usage optimization, • Experience mentoring or leading BI developers and analysts, • Strong stakeholder management and ability to align BI solutions with business needs

About the role As a Cloud Data Architect, you will make an impact by defining and delivering scalable, enterprise-level cloud data architectures that support advanced analytics and business insights. You will be a valued member of the data architecture team and work collaboratively with business, analytics, and IT stakeholders to design and implement modern data platforms. In this role, you will: • Define enterprise-level cloud-based data architecture, including conceptual, logical, and physical models, • Design and implement cloud-based data platforms such as data lakes, data warehouses, and integration frameworks, • Collaborate with business, analytics, and IT teams to translate requirements into scalable technical solutions, • Develop cloud-native solutions for structured, semi-structured, and unstructured data across platforms (GCP, AWS, Azure) We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring a combination of remote work and time in a Cognizant or client office in Dallas, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered • Strong experience in cloud data architecture and designing enterprise data solutions, • Proven expertise in building data platforms (data lakes, warehouses) and integration frameworks, • Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform, • Hands-on experience guiding ETL/ELT design, pipeline orchestration, and performance optimization, • Experience with metadata management, data lineage, and data catalog solutions, • Knowledge of modern data architectures supporting streaming and real-time processing, • Strong experience working across global (onshore/offshore) delivery models, • Ability to lead technical discussions, architecture reviews, and stakeholder engagements

Consultant – Accounting Advisory Our consultants work as part of a team with other CFGI professionals, Big 4 auditors, and client management on all facets of the engagements, including analyzing financial information, interviewing client management, identifying key issues, report writing, participating in meetings, and developing a strong relationship with client management. Take ownership of your career at CFGI: · Gain exposure to a wide range of industries and/or projects. · Make a true business impact with your clients. · Own projects from start to finish. · Experience client interaction and thrive in a client-facing role. · Be consistently challenged and learn through a collegial environment created from top tier experts hired within the firm. · Enjoy the flexibility of office/remote/client site work locations (engagement specific). · Create your own path. · Enjoy what you do! What you might expect: · Preparation of operational due diligence for complex transactions (i.e. – acquisitions and divestitures, stock offerings, debt raises, IPO’s). · Accounting projects focused on carving out business units/subsidiaries. · Integration with client’s internal staff as a subject matter expert when it comes to operational senior accounting tasks or overall financial team support. · Preparation of financial and regulatory information in accordance with SEC and regulatory requirements (i.e. – 10K’s, 10Q’s, S-1 and S-4 filings, audit coordination). · Research & documentation projects related to new ASC accounting standards. · Process improvement projects and implementation of changes. Who you are: · An undergraduate degree in Accounting – CPA and/or MBA combined with solid accounting experience will be considered in lieu of a degree in Accounting. · Two to five years of experience in public accounting and/or industry accounting/finance with a minimum of two years at a Big 4 firm (Deloitte, EY, KPMG, or PwC). · Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Strong technical skills and a working knowledge of U.S. GAAP and SEC reporting. · Effective analytical and critical thinking abilities. · Entrepreneurial nature, self-motivated, ethical, and dependable. · High energy with commitment to quality client service. CFGI is dedicated to offering our employees strong and inclusive total compensation packages. Offer packages are based on several factors, such as the specific role and level being hired for, location, as well as the individual's skills, experiences, and qualifications. The good-faith estimated base salary range for this position is: $95,000 - $110,000. In addition to the base compensation, CFGI offers a competitive benefits package and various bonus programs and incentives, based upon an individual’s level and overall work performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Summary: Best Lawyers is a prestigious legal awards network that recognizes outstanding professionals across various practice areas and jurisdictions. With a rigorous selection process based on confidential surveys of leading lawyers, the organization highlights top legal talent globally. Best Lawyers provides valuable insights for clients seeking high-quality legal representation and serves as a trusted resource within the legal community for identifying the most skilled and respected attorneys. Job Summary: As a peer-review ranking firm, Best Lawyers cultivates content alongside thought leaders in the legal industry. The Senior Graphic & Web Designer is an experienced creative professional with expertise in both digital and print media who can translate wireframe, written and verbal direction into high-quality visual solutions. This role works closely with software, marketing, research, and editorial professionals to ensure websites, publications and digital assets are produced accurately and align with company brand standards. This position also serves as a key contributor to UX/UI strategy, web product design, project coordination, and collaboration with external creative partners to ensure all digital initiatives are delivered effectively, on time, and in alignment with company objectives. Tasks may include presenting design concepts to leadership, organizing content within a proprietary CMS, asset procurement, photo research, product mockups, optimization, and quality assurance. Supervisory Responsibilities: May be called upon to provide design leadership and decision-making support when the Creative Lead is unavailable. Duties/Responsibilities: · Manage projects from concept through completion while balancing multiple priorities and adhering to strict deadlines · Understand, maintain, and evolve company and client brand guidelines, design systems, and style standards · Collaborate with development teams to enhance and maintain the Best Lawyers website and other digital products · Create responsive web designs, wireframes, prototypes, and high-fidelity visual designs using Figma and related tools · Lead UX/UI initiatives for web experiences, including user flows, site architecture, accessibility, usability improvements, and responsive design best practices · Conduct user experience reviews and incorporate user feedback, analytics, and testing insights into website improvements and design recommendations · Partner with software, marketing, editorial, and research teams to translate design concepts into development-ready specifications and polished deliverables · Develop editorial layouts, marketing collateral, website assets, infographics, social media campaigns, and other branded visual materials · Prepare final production-ready files for both print and digital publications · Maintain organized workflows for proprietary deliverables, digital assets, and project documentation · Serve as project lead for design initiatives by managing timelines, milestones, approvals, deliverables, and stakeholder communications across multiple concurrent projects · Coordinate with external vendors, freelancers, agencies, photographers, illustrators, and other creative partners to ensure work is delivered on time, on budget, and aligned with brand standards · Review and provide feedback on work produced by external creative partners to ensure quality, consistency, and successful implementation · Facilitate project kickoffs, creative briefs, and stakeholder review meetings to align objectives, timelines, and expectations · Provide guidance and design support to junior creative team members as needed · Maintain clear, proactive communication in a fully remote work environment, including responsiveness via company communication channels, punctual attendance at meetings, and consistent follow-through on assigned tasks and deadlines % Time spent on various aspects of design work: • Web Product 65%, • Publications 5%, • Sales/Marketing materials 15%, • Social media/ Public relations 10%, • Leadership/business/human resources materials 5% Required Skills/Abilities: • Expert proficiency in Figma, • Experience in Adobe Creative Suite, including Illustrator, Photoshop, and InDesign, • Working knowledge of CSS3, HTML5, JavaScript, video production, and AI experimentation, • Strong understanding of UX/UI principles, information architecture, accessibility, responsive design, and user-centered design methodologies, • Experience creating user flows, wireframes, interactive prototypes, and design systems, • Demonstrated project management experience using tools such as Asana and Azure DevOps, • Ability to manage multiple priorities, competing deadlines, and cross-functional stakeholders in a fast-paced remote environment, • Experience collaborating with external agencies, freelancers, printers, and other vendors, • Strong organizational skills, attention to detail, and commitment to quality assurance across web and print platforms, • Excellent written, verbal, and presentation communication skills, • Ability to clearly communicate design rationale, project updates, and creative direction to technical and non-technical audiences, • Ability to receive, apply, and respond professionally to constructive feedback from peers, stakeholders, and clients Education and Experience: • 7+ years in professional commercial design, preferably with digital discipline, • BA or BFA in Design, Marketing or related discipline Best Lawyers is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains. At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact. Via this entry point into o9 solutions, you are positioned to learn the business from a sales and commercialization aspect by working closely with Account Executives and Pre-sales teams, to discover opportunities and develop them into revenue-generating client solutions. You will be responsible for strategically identifying key decision-makers at companies matching our target market and helping to grow our customer base across the U.S., in designated industries verticals, through consistent outreach and engagement. A successful candidate is someone with a Bachelor’s degree in a business, marketing, quantitative, or engineering discipline. You will bring your intellectual curiosity and drive to make an impact that will enable you to seek and understand the supply chain challenges of potential customers and speak to how our solutions can assist. This role is based in Dallas, TX and will be a mix of in-office and remote work. We have moved from start-up to scale-up mode across the globe. This kind of growth will allow you to build relationships here at o9 within many parts of the organization quickly including: Product Management, Marketing, Finance, Customer Success/Client Management, etc., and envision your own career path, advancement beyond this role, into one of these other groups, both in the US, as well as abroad. We are truly a global employee base, working across time zones and partnering cross-functionally with other regions. This role is based in the Dallas Fort Worth, TX area. This person will enjoy a hybrid work approach, with a mix of onsite at our headquarters office, and some work from home time, at the manager’s discretion. What you’ll do for us… • Proactively seeking new business opportunities in the US market through marketing campaigns, event marketing, social media activities, • Building a prospect database and communication strategy using LinkedIn and other supply chain business sources, continually striving to be innovative in your outreach approach, • Working cross-functionally with the Industry Sales Leaders, Account Executives and Solutions Engineers to initiate introductory meetings with your assigned industry prospects and partners, conducting some limited demonstrations of the o9 platform, • Partnering with the o9 Creative team to create innovative content and ideas for outreach strategies as well as continued community engagement events in various markets, • Maintaining up to date prospect and client information via the Salesforce CRM platform, • Networking and sharing best practices with the Innovations Strategist teams What you’ll have… • Education: Bachelor’s Degree, preferably in a business, marketing or a quantitative field, • Experience: 3-5 years professional B2B business development experience preferred; 2 years consulting experience required, • Skills:, • Basic understanding of supply chain planning concepts would be a plus, but eagerness to learn and develop in the field of supply chain, • Proficient use of GSuite/MS Office, LinkedIn, • Experience with CRM and lead generation software (e.g. Salesforce, Apollo) would be a plus This position at o9 Solutions has an annual salary range of $67,918-$93,387. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits. **The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors. More about us… At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations. With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value. o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!

About the Role We are seeking a skilled Program Manager to drive strategic initiatives and lead complex programs for one of our key accounts. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams. Key Responsibilities • Manage multiple complex programs within Insight Global's Telecom/Professional Services practice., • Implement and maintain program management processes and best practices., • Lead and coordinate program teams of anywhere from 5-30 members, including both on-shore and off-shore resources., • Monitor program budgets and track program metrics and KPIs., • Develop and maintain project plans based on KPI and deliverables., • Build and maintain strong relationships with stakeholders and facilitate cross functional collaboration., • Drive business development initiatives through excellent delivery and client relationship management., • Identify and pursue opportunities for account growth and additional service offerings., • Ensure consistent client satisfaction and maintain strong client relationships., • Own program scope, milestones, schedules, dependencies, and deliverables across multiple concurrent engineering workstreams., • Serve as the primary point of contact for telecom programs with customer technical and leadership teams., • Lead executive-level status reviews, steering committee meetings, and roadmap discussions., • Proactively manage customer expectations, risks, and escalations., • Build trusted advisor relationships with telecom clients and internal leadership. Qualifications: • 10+ years of experience in leading complex technical programs within the Telecom Industry, • Experience in external client-facing roles managing program delivery and stakeholder relationships, • Proven track record of managing teams of 5-30 members, • Strong technical background with experience in managing software development or data-focused projects, • Demonstrated experience in budget management and tracking program financials, • Excellent contractual documentation management skills, • Proficiency in implementing program management methodologies and best practices, • Experience working with both on-shore and off-shore teams, • Expertise in Microsoft Azure DevOps, Jira, Asana, Proprietary and/or other Project Management tools, • Proven track record in business development and growing client accounts through excellent project delivery and relationship building, • Work onsite at Insight Global’s Dallas office 4 days a week (Remote Fridays). Preferred Qualifications • Strong technical background with experience in managing network rollout or telecom software services projects, • Experience with Agile and traditional project management methodologies, • Knowledge of data technologies and applications, • Industry certifications (e.g., PMP, Scrum Master, SAFe), • Experience in implementing PMO processes and tools, • History of successful client relationship management leading to account growth, • Experience in technology consulting services sales, • Bachelor’s degree in computer science, engineering, or related field Personal Attributes • Strong leadership and team management capabilities, • Excellent problem-solving and analytical skills, • Outstanding written and verbal communication abilities, • Adaptable and able to work effectively in a fast-paced environment, • Detail-oriented with strong organizational skills, • Strategic mindset balanced with tactical execution capabilities, • Strong business acumen and client relationship management skill

Summary: The Technical Business Analyst will partner with Finance, Accounting, Trade Processing, Data, and Technology teams to define requirements, analyze business workflows, and deliver data-driven reporting and analytics solutions. This role is ideal for a business analyst who enjoys working at the intersection of financial services operations, data analysis, and technology delivery. The position offers the opportunity to translate complex business needs into clear functional and technical specifications, improve reporting and operational visibility, and support high-impact analytics initiatives using tools such as SQL, Excel, Tableau, Power BI, JIRA, Confluence, and AI-enabled analysis tools. Responsibilities: • Elicit, analyze, and document business requirements across Finance, Accounting, and Trade Processing teams., • Translate business needs into clear functional and technical specifications for data, reporting, dashboard, and analytics solutions., • Partner with business stakeholders and technology teams to clarify workflows, data sources, reporting needs, and process improvement opportunities., • Perform data analysis using SQL, Excel, and AI-enabled tools to identify trends, gaps, exceptions, and business insights., • Design, build, and support dashboards and visualizations using Tableau and Power BI for executive, operational, and cross-functional stakeholders., • Create and maintain high-quality documentation, including business requirements, functional specifications, process flows, user stories, acceptance criteria, and reporting definitions., • Use JIRA and Confluence to manage requirements, track delivery progress, and support project transparency., • Support testing, validation, and user acceptance activities to ensure delivered solutions meet business needs., • Identify opportunities to streamline reporting, improve data quality, and enhance business decision-making. Qualifications: • 5–9 years of experience as a Business Analyst, Technical Business Analyst, Data Analyst, or similar role., • Experience working in financial services, investment operations, banking, capital markets, asset management, insurance, or related environments preferred., • Strong understanding of Finance, Accounting, and/or Trade Processing workflows, systems, and data., • Hands-on experience with data analysis using SQL, Excel, and AI-enabled productivity or analytics tools., • Experience building dashboards, reports, or visualizations using Tableau and/or Power BI., • Strong documentation skills, including business requirements, functional specifications, user stories, process flows, and acceptance criteria., • Experience using JIRA and Confluence in Agile or technology delivery environments., • Ability to communicate clearly with both business and technical stakeholders., • Strong analytical mindset with the ability to translate complex business problems into structured requirements and actionable insights. Work Model: This role follows a hybrid schedule with an alternating cadence: one week onsite, followed by one week remote. Candidates must be able to work onsite in either the Dallas, TX or Raleigh, NC office during onsite weeks. Preferred Experience: • Financial services industry experience., • Exposure to trade processing, investment operations, finance operations, accounting workflows, or reporting platforms., • Experience supporting data, reporting, analytics, or business intelligence initiatives., • Ability to work with cross-functional teams across business, operations, data, and technology. Additional Information: • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently., • To be considered for this position, candidates must reside in the following U.S. states: TX or NC, • Candidates residing outside these states are not eligible for consideration currently., • Not open to 3rd party/C2C engagement

About the Role There comes a point where professional success alone is no longer enough. Many experienced professionals begin seeking greater flexibility, more meaningful work, and a different way to apply their skills and experience. At a certain stage in your career, progression alone is no longer enough. You may be seeking greater flexibility, more meaningful work, or a different way to apply your experience. We operate in partnership with a globally established organisation in the personal development and leadership education sector. You will be working in a client-facing capacity, engaging in structured, professional conversations with individuals exploring growth, direction, and next steps. Role Overview In this role, you will: • Engage in professional, consultative conversations with individuals exploring personal and leadership development, • Provide information and guidance on structured development pathways and programs, • Respond to and engage with individuals who have expressed interest in personal and professional development pathways, • Participate in ongoing professional development and team-based training sessions, • Maintain a consistent and professional approach to your role and responsibilities What This Role Offers • Fully remote work environment, • Flexible schedule (part-time or full-time), • Access to established personal development and leadership education programs, • Ongoing training, mentorship, and professional development, • A structured environment with clear processes and support Must-Have Qualifications • Currently residing in the United States, • Legally eligible to operate as an independent contractor and a citizen of Australia, New Zealand, Canada, USA (except South Dakota & Wisconsin), UK, Ireland, Western Europe, or Singapore, • Minimum 5 years of professional experience (corporate, business ownership, or consulting background preferred), • Strong communication skills and confidence in professional conversations, • Comfortable managing their own schedule and responsibilities Preferred Qualifications • Experience in client-facing, consultative, or business development environments, • Background in leadership, coaching, consulting, or professional services, • Self-motivated with a high level of accountability, • Interest in personal and professional development, • Access to a laptop and reliable internet Important Information This is a contract-based role with compensation aligned to performance and contribution. It is best suited to experienced professionals who are comfortable working in a self-directed environment and engaging with individuals in a consultative capacity. Next Steps If this aligns with your current direction, you are invited to apply. Suitable applicants will be contacted for an initial conversation to explore alignment and next steps. By applying, you consent to being contacted via phone, SMS, and email. Design a life you don’t need a vacation from.

A growing, fast-paced organization is seeking an experienced Recruiter to support high-volume hiring across multiple business functions. This individual will manage full-cycle recruiting, partner closely with hiring managers, and help drive efficient, compliant hiring processes. This is a contract-to-hire opportunity with strong potential for long-term placement. What You’ll Do • Manage full-cycle recruiting across a variety of roles, including operations, customer support, and corporate functions (e.g., accounting/finance), • Partner with hiring managers to understand hiring needs, prioritize requisitions, and provide guidance throughout the hiring process, • Source, screen, and evaluate a high volume of candidates using tools such as LinkedIn and Indeed, • Conduct phone screens and coordinate interviews to ensure a smooth candidate experience, • Maintain accurate and up-to-date candidate data within the ATS, • Build and manage candidate pipelines for current and future hiring needs, • Assist with job description development and refinement, • Ensure compliance with employment laws and regulations (e.g., EEOC, OFCCP), • Manage background checks, drug screens, and reference checks, • Present and coordinate offer letters with selected candidates, • Provide consistent communication and updates to internal stakeholders What You’ll Bring • 3+ years of in-house/corporate recruiting experience (required), • Bachelor’s degree in Human Resources, Business, or related field preferred, • Proven ability to manage high-volume requisition loads and prioritize effectively, • Strong understanding of employment laws and HR best practices, • Experience coaching and advising hiring managers, • Proficiency with applicant tracking systems and sourcing tools (LinkedIn Recruiter, Indeed), • Excellent communication skills and a professional, polished presence, • Strong attention to detail and ability to handle sensitive/confidential information, • Demonstrated stability in prior roles (preference for longer tenure vs. frequent job changes), • Experience recruiting for hourly roles, call center environments, or multi-state operations is a plus Work Environment • Primarily onsite, with 1 day per week remote flexibility, • Fast-paced, collaborative environment with high visibility across teams Compensation & Structure • Contract-to-Hire: Opportunity to convert after 3 months

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients. We’re looking for dedicated professionals who are committed to delivering world-class service to our customers, employees, and communities. In this role, you’ll interact directly with banking customers—providing product and account information, resolving inquiries, and assisting with banking processes. Ideal candidates are excellent communicators, quick learners, and dependable team players. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Respond to inbound calls, emails, and live chats in a professional and timely manner, • Understand customer needs and provide accurate, effective solutions, • Escalate complex issues to appropriate teams when necessary, • Ensure first-call resolution through active listening and problem-solving, • Follow client-specific procedures and maintain a courteous approach at all times, • Use internal knowledge bases and training to answer customer questions, • Maintain accurate and detailed records in CRM systems, • Handle financial inquiries with strict adherence to confidentiality and compliance standards, • Follow all scripts, policies, and procedures, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years or older, • High School Diploma or equivalent required, • Minimum 3 years of experience in a call center environment, • At least 1 year in a customer service role, • Ability to multitask across multiple systems while on calls, • Typing speed of 30–45 WPM, • Fluent in English (spoken and written), • Comfortable with Windows PC applications and able to learn new systems, • Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint), • Strong organizational, written, and verbal communication skills, • Customer-focused with empathy, patience, and responsiveness, • Reliable and punctual with a strong work ethic, • Skilled in conflict resolution and decision-making, • Able to thrive in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset

Job DescriptionJob Summary: The Client Services Manager/Director will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Duties/Responsibilities: • Help build the infrastructure and standard operating procedures for the department, • Help create company guidelines particularly related to quality of service, • Manage the department and ensure the team complies with company guidelines particularly related to quality of service., • Prepare knowledge-based documents such as summaries and responses to frequently asked questions., • Hire entry-level client service employees., • Train new employees in the company's customer service policies, procedures, and best practices., • Organize and oversee the schedules and work of the department., • Conduct performance evaluations that are timely and constructive., • Handle discipline and termination of employees as needed and in accordance with company policy., • Monitor or review calls or other correspondence between representatives and customers., • Ensure that representatives are informed about changes to company products and services., • Collect data and prepares reports on customer complaints and inquiries., • Prepare monthly reports summarizing the assigned client service team's performance., • Assist with budget preparation for the Client Service department., • Perform other related duties as assigned.Required Skills/Abilities:, • Bachelor's degree in business, technology or similar, • At least five years of client service experience required., • At least two years of experience in a supervisory role preferred., • At least two years of experience in customer service or customer success in the manufacturing industry, • Excellent communication and presentation skills, • Must be personable and enjoy working with people in an entirely customer-facing role, • Knowledge of project management/delivery methods and tools, • Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured, • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision, • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues, • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation, • Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems, • Experience in the Food & Beverage or Consumer Packaged Goods domain preferred, • Experience with Salesforce (or other CRM) desired, • Ability to travel (job requires up to 30% travel), • Comfortable working as needed in a remote environment with video-conferencing tools, • Excellent management and supervisory skills., • Excellent verbal and written communication skills., • Extensive knowledge of customer service procedures and principles., • Organized with attention to detail., • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour., • Ability to coach and mentor client service representatives.

Job Description HOLT CAT in Irving, Texas is looking for a Customer Service Coordinator for the CAT Support Service Department. The Customer Service Coordinator is responsible for scheduling, directing, monitoring service work and ensuring a high-level Legendary Customer Service outcome for our customers. Must be able to communicate with customers, coordinators, and sales representatives daily regarding scheduling, quoting, and repairing of equipment. The hours for this position are Monday through Friday 7:00 AM to 4:00 PM, this is not a remote position. Our location is 2000 E. Airport Freeway, Irving, Texas 75062. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission, • Coordinates the daily work in progress to meet department goals through prioritization of work and appropriate scheduling of resources, • Requires accurate data entry of daily labor hours to ensure timely work order and payroll processing, • Communicates with customers, coordinators, and sales representatives daily regarding scheduling, quoting, and repairing of equipment, • Ensures that customers’ expectations regarding communication, information and updates are met and/or exceeded, • Collaborates with key parts and service employees to ensure the flow of information and processes are all focused on delivering Legendary Customer Service, • Coordinates and follow up to ensure that customer service delivery expectation including completion deadlines, job costs, quality of service and invoicing, • Track machines coming in/out of service and Condition Monitoring systems service history of machines information on and communicates findings (e.g. Oil sample results, codes, service letters/updates that CAT puts out)., • Provides quotes of all service work to be performed in Part and Service Quoter (PSQ), unless previously quoted by the Parts and Service Sales Representative (PSSR) and approved by customer, • Maintains consistent, accurate and timely coordination of information/paperwork/upload photos in communicating the flow of work and ensures that department operates efficiently, • Processes customer payments via check, credit card, CAT access and apply to job in Dealer Business System (DBS), • Generates all purchase orders and validates timely entry into work orders in DBS systems, • Coordinates with Supervisor(s) on opening and closing work orders on a daily basis, • Maintains department daily and monthly reports, • Requires regular and punctual employee attendance, • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards, • Working knowledge of computers and multi-line phone systems, • Knowledge of basic office practices, procedures, and processes, • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level, • Excellent verbal, written, and communication skills, • Exceptional customer service skills, • Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization, • Functional knowledge of key operating systems: DBS, Service Link and MDS, • Functional knowledge of critical CAT applications: SIS and SIMSi, • Time management and time critical prioritization skills, • Ability to work on multiple projects and deal effectively with employees, team members, and management, • Self-starter and ability to work independently, • Ability to operate office machines and computers, • Understands written sentences and paragraphs in work related documents, must be able to do basic arithmetic, • High School diploma or equivalent preferred, • Up to three plus years direct CAT Service experience or five plus years industry experience in heavy equipment preferred, • This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc., • This role frequently communicates with others, must be able to exchange accurate information in these situations, • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, • Occasionally moves or transports items weighing up to 15 lbs., • Significant amount of time standing, sitting, and walking, • Requires daily walking to the shop or yard environment, • Minimal amount of time kneeling, crouching, stooping, balancing and reaching, • Constant movement and use of hands, this position requires good manual dexterity, • Communicates with customers, service managers, and co-workers, • Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work, • This job is generally performed in a professional office environment and in a shop environment #LI-HCT LI-JH1 #ZR#JH #HOLTCAT #CAT #Caterpillar