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Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. What you’ll be responsible for: We are searching for a detailed-oriented and dedicated full-time Clinical Support Coordinator for our 2nd shift team. Clinical Support Coordinators play a critical role in ensuring that our mission is successful. You will work remote in a fast-paced environment that can best be described as a 24/7 “virtual hospital.” Coordinators manage requests from client hospitals and physicians providing support to ensure excellence in patient care. Coordinators will assist with the preparation of the consults for dispatch. What you’ll work on: • Effectively communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care, • Courteously answer all incoming calls to the consult center and accurately take down patient information, • Effectively communicate with clinical specialists to ensure timely, efficient and satisfactory results; this includes coordinating paperwork, ensure images uploaded from client hospitals to VidiStar, setting up video conferencing exam-units and testing connections, • Ensure courteous and respectful handling of all inbound and outbound phone calls from/to employees, clients and clinical specialists, • Provide Tier 1 technical support to hospitals and to company physicians, • Facilitate and confirm timely hand off to Tier 2 IT support, • Report any failure of SLA or company goals or conflicts to supervisor immediately, • Some work is completed without established procedures, • Other tasks as needed What you’ll bring to Access TeleCare: • High School Diploma, GED or Equivalent Certification Required, • At least one year of experience working in a call center environment or healthcare or IT, • Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments, • Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems, • Ability to learn software and systems, • Have excellent phone/customer service skills along with high attention to detail, • Enthusiastic about being on the forefront of healthcare and impacting patient lives positively, • Flexibility and adaptability in a fast-paced environment, • Ability to quickly learn and adapt to new technologies and systems, • Full-Time Work Schedule: 3pm-11pm Eastern Time or 2pm-10pm Central Time, • Weekly Workdays: Thursday-Monday, • Weekly Off Days: Tuesday's and Wednesday's, • Paid Training Schedule: 2-4 weeks, Monday–Friday, 8am-5pm, • Remote based environment, • This is a full-time position; est. 40 hours week, • The consult coordination center operates 24/7 and does require weekends and holidays., • Frequent speaking and listening using a headset, • Sitting for an extended period of time, • Extended periods of time looking at computer monitor, • Repetitive use of hands/fingers across keyboard, • High growth, fast paced organization, • Remote Work, • Health Insurance (Medical, Dental, Vision), • Health Savings Account, • Flexible Spending (Medical and Dependent Care), • Employer Paid Life and AD&D (Supplemental available) Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status. -Work Schedule: 3pm-11pm Eastern Time or 2pm-10pm Central Time -Weekly Workdays: Thursday-Monday -Weekly Off Days: Tuesday's and Wednesday's -Paid Training Schedule: 2-4 weeks, Monday–Friday, 8am-5pm

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for help desk representatives to support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation. About the role The Financial Regulatory Analyst/Accountant position at our brokerage firm involves ensuring compliance with financial regulations and standards specific to brokerage operations. The position will also assist the finance department with various accounting duties such as related reconciliations, journal entries, schedules, or other ad hoc projects. Responsibilities also will include interpreting and implementing regulatory requirements set forth by organizations such as the SEC, FINRA, and other relevant regulatory bodies. This role involves analyzing brokerage transactions, preparing regulatory filings, and ensuring accurate financial reporting in accordance with regulatory guidelines. Strong analytical skills and accounting background, regulatory knowledge, attention to detail, and effective communication abilities are essential for success in this role. This role must be based on the office locations specified in the job description, in line with our in-office work philosophy. Remote work is not available for this position. For more details about our in-office approach and expectations, please reach out to the recruiter. Requirements What you'll do • Assist team with the Customer Reserve and PAB 15c3-3 computations., • Assist team with Net Capital 15c3-1 calculation and FOCUS reports., • Assist team with all financial related regulatory filings., • Collaborate across multiple departments in the organization., • Assisting in the development of financial statements and reports., • Support accounting team with monthly journal entries, bank reconciliations, and the closing of each financial period., • Assist with various financial and regulatory audits., • Work with internal and external financial and regulatory auditors., • Assist in maintaining and contributing to control processes and procedures., • Assist independent audit process and FINRA audit., • Ad hoc FINRA Reporting – preparation and analysis., • Cross departmental coordination with daily requirements and projects., • Contribute to various back office and system implementation projects across the organization., • Performs other related duties as assigned. Qualifications • Bachelor’s degree in accounting or similar, • Series 27 or ability to obtain within 6 months., • 2-3 years Regulatory reporting experience from broker dealer (Preferred), • 2-3 years experience in CFTC reporting requirements for Futures Commission Merchants (Preferred), • 2-3 years experience in NMLS reporting related to money transmitter license (Preferred) Benefits What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $60,000 - $90,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job DescriptionWhy Should You Work Here? "Industry-leading technology, training, lead system, and products" If you already have a license, that's fantastic! If not, we have a comprehensive training program that will guide you through the entire process. We have a business system that has been proven to be dependable, and predictable. If you want to work from home, we have a remote call center that allows our agents to work alongside their mentors while working from home. If you believe your strengths are best suited for face-to-face sales, we have a fantastic system for you as well! We bring both strength and challenge! There are no employees, only partners! The amount of effort you put in will determine the outcome. To achieve above-average results, applicants must have a strong work ethic, be driven to succeed, and be willing to go above and beyond. You must be willing to work for the salary you anticipate earning in your first year. High achievers can benefit from reward clubs and incentive trips to exotic locations around the world. A fantastic culture provides you with the ultimate resources to succeed. Compensation: $50,000 - $100,000 yearly Responsibilities: • We will train, mentor, and coach you the entire way. We provide one on one mentorship, • NO door-knocking, cold-calling, or depending solely on referrals, • We believe in having a work-life balance and freedom for you and your family! Own your own schedule and your own time!, • We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited.), • Leads delivered straight to your cell phoneQualifications:, • Trainable, • You must be willing to be coached, • Must have no felonies on record, • Motivate yourself! If you work hard enough, there is no limit to how much money you can make, • Willing to get an insurance license if not already licensedAbout Company The Price Group is a fully independent Insurance Marketing Organization (IMO) built on a foundation of integrity, opportunity, and agent empowerment. We believe that success in the insurance industry isn’t about gimmicks or false promises—it’s about providing real opportunities, proven systems, and unwavering support to those willing to put in the work. Our exclusive lead system ensures that every agent gets fresh, high-intent prospects, maximizing their chances of closing sales and building long-term client relationships. If you’re looking for an IMO that truly invests in its agents and provides the tools to thrive, The Price Group is where you belong. Company Name: The Price Group Facebook: HQ Location: Cape Coral, Florida Company Size: 1K+ agents

Job Description Why Work Here? “Industry-leading tech, training, lead system, and products” If you are already licensed, great! If not, we have a comprehensive training program that will help you every step of the way. We have a proven, reliable, and predictable business system. If working from home is something you are looking for, we have a remote call center that allows our agents to work alongside their mentors, all while working from home. If you feel your strengths are designed for face-to-face sales, we have an amazing system for that, too! We bring high support and high challenge! No employees, only partners! Results will vary based on the amount of effort you put into it. Applicants must have a strong work ethic, be driven to succeed, and be willing to go above and beyond to achieve above-average results. You must be willing to work for the income you expect to make in your first year. High achievers can take advantage of rewards clubs and incentive trips to exotic locations across the globe. A top-notch culture provides the ultimate resources for you to succeed. What We Offer: • Leads sent directly to your phone., • No outbound marketing — no cold calling or door-to-door sales., • No reliance on referrals alone., • Comprehensive training, coaching, and one-on-one mentorship from day one., • The flexibility to meet clients virtually (phone/Zoom) or in person., • A proven lead system to manage outreach, presentations, and follow-ups. Your Role • Connect with warm leads provided daily — no cold calling, no door knocking, and no relying on referrals only., • Speak with clients to understand their needs and help them find the right life insurance coverage., • Meet with clients virtually by phone or video from the comfort of your home., • Set and manage your own schedule while enjoying flexibility and independence., • Follow a simple, proven sales system with step-by-step training and guidance., • Work closely with experienced mentors who support your development and success., • Track your activity, continue learning through training, and grow your income as you improve your results. Qualifications: What We’re Looking For • No experience required — we provide training; you must be able to pass a standard background check (no felony convictions)., • Willingness to obtain a state life insurance license (we’ll guide and support you through the process if you’re not licensed yet)., • A positive attitude and strong work ethic, with motivation to grow your income based on your effort., • Friendly communication skills and comfortable speaking with clients over the phone or online., • Coachability and a willingness to learn, including participating in virtual training sessions via Zoom., • Ability to work from home and manage your schedule responsibly., • Basic computer skills and openness to learning simple tools and systems we use to support our agents.About Company The Price Group is a fully independent Insurance Marketing Organization (IMO) built on a foundation of integrity, opportunity, and agent empowerment. We believe that success in the insurance industry isn’t about gimmicks or false promises—it’s about providing real opportunities, proven systems, and unwavering support to those willing to put in the work. Our exclusive lead system ensures that every agent gets fresh, high-intent prospects, maximizing their chances of closing sales and building long-term client relationships. If you’re looking for an IMO that truly invests in its agents and provides the tools to thrive, The Price Group is where you belong. Company Name: The Price Group Facebook: HQ Location: Cape Coral, Florida Company Size: 1K+ agents

Job Description Customer Service Supervisor Location: Las Colinas, TX Employment Type: Full-Time – ONSITE (Not Remote) Lead a high-performing customer service team that serves as the first point of contact for patients seeking care. As a Customer Service Supervisor, you’ll coach, support, and motivate your team while ensuring every caller feels heard, respected, and supported. No healthcare experience required — we provide training. What You’ll Do • Supervise and support a customer service team in a call center environment, • Coach team members through performance goals, accountability, and growth, • Handle escalated calls with empathy and solutions-focused thinking, • Use performance metrics to improve service quality and outcomes, • Maintain high service standards that reflect Serenity’s patient-first mission What We’re Looking For • 1+ year of experience supervising customer service teams, • Strong communication, coaching, and decision-making skills, • Ability to stay calm, adaptable, and focused in a fast-paced environment, • Results-driven mindset with a commitment to continuous improvement, • Passion for helping both patients and teammates succeed Nice to Have • Call center leadership experience, • Experience managing KPIs or service-level metrics, • Background in healthcare, behavioral health, or patient support Pay & Benefits • Competitive pay based on experience, • 90% employer-paid medical, dental, and vision insurance, • 401(k) retirement plan, • 10 PTO days + 10 paid holidays (15 PTO days after first year), • Referral bonuses About Serenity Healthcare Serenity Healthcare provides innovative, evidence-based treatments that help patients reclaim their lives when traditional options haven’t worked. Our mission is to deliver hope, healing, and real results in every interaction. Serenity Healthcare is an Equal Opportunity Employer.

Job Description No experience required. The reasons you should work here? "Industry-leading technology, training, lead system, and products." It's great if you already have a license! If not, don't worry; we offer a thorough training program that will guide you through the process. Our business model has been tested and found to be effective and consistent. Our remote call center allows our agents to work alongside their mentors from the comfort of their own homes, making it a great option for those who prefer to avoid commuting to the office. We also have a fantastic method if you believe that your skills are better suited to direct sales. We offer both extensive aid and extensive difficulty. There are no workers, only owners. The outcome depends on how much work you put into it. Candidates should have a high standard of excellence for themselves and be willing to go the extra mile to attain it. You should be prepared to put in effort commensurate with the salary you anticipate earning in the first year. Rewards clubs and incentive vacations to exotic destinations throughout the world are available to those who consistently perform at a high level. The best possible tools for success can be found in a culture of excellence We believe in work-life balance and giving you the freedom to prioritize your family while building a successful career. Take control of your schedule, your income, and your future. What We Provide • Exclusive, high-quality leads sent straight to your phone — no hunting for clients., • No cold calling, door-to-door sales, or relying on referrals., • Step-by-step training designed for beginners — no insurance experience needed., • One-on-one coaching and mentorship to guide you every step of the way., • Ready-to-use scripts and resources to help you gain confidence and learn fast., • A supportive team that helps you grow and succeed. Compensation: $60,000 - $100,000 at plan earnings Responsibilities: Your Role • Connect with warm leads provided daily — no cold calling, no door knocking, and no relying on referrals only., • Speak with clients to understand their needs and help them find the right life insurance coverage., • Meet with clients virtually by phone or video from the comfort of your home., • Set and manage your own schedule while enjoying flexibility and independence., • Follow a simple, proven sales system with step-by-step training and guidance., • Work closely with experienced mentors who support your development and success., • No experience required — we provide training; you must be able to pass a standard background check (no felony convictions)., • Willingness to obtain a state life insurance license (we’ll guide and support you through the process if you’re not licensed yet)., • A positive attitude and strong work ethic, with motivation to grow your income based on your effort., • Friendly communication skills and comfortable speaking with clients over the phone or online., • Coachability and a willingness to learn, including participating in virtual training sessions via Zoom., • Ability to work from home and manage your schedule responsibly., • Basic computer skills and openness to learning simple tools and systems we use to support our agents.About Company The Price Group is a fully independent Insurance Marketing Organization (IMO) built on a foundation of integrity, opportunity, and agent empowerment. We believe that success in the insurance industry isn’t about gimmicks or false promises—it’s about providing real opportunities, proven systems, and unwavering support to those willing to put in the work. Our exclusive lead system ensures that every agent gets fresh, high-intent prospects, maximizing their chances of closing sales and building long-term client relationships. If you’re looking for an IMO that truly invests in its agents and provides the tools to thrive, The Price Group is where you belong. Company Name: The Price Group Facebook: HQ Location: Cape Coral, Florida Company Size: 1K+ agents

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a results-driven sales professional with a passion for customer engagement? We’re hiring Customer Account Representatives to support inside sales programs for some of the largest brands in retail, telecommunications, and software. In this full-time role, you’ll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services. If you thrive in a fast-paced environment and love turning conversations into conversions, this is the opportunity for you. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound sales calls and respond to inbound inquiries from interested prospects, • Follow up with leads and existing customers to drive engagement and retention, • Listen actively to customer needs and provide tailored product recommendations, • Resolve service-related concerns using internal systems and cross-functional collaboration, • Accurately document customer interactions and manage account updates, • Follow client-specific scripts, policies, and compliance procedures, • Handle sensitive information with confidentiality and professionalism, • Escalate complex issues to the appropriate support teams, • Deliver first-call resolution through effective communication and problem-solving, • Stay current with program updates through training and team meetings, • Maintain consistent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Highly reliable and punctual, • Strong problem-solving, negotiation, and conflict resolution skills, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask, self-manage, and adapt in a fast-paced environment, • Team-oriented with strong interpersonal skillsPreferred, • 1+ year experience in customer service, inside sales, technical support, chat, or administrative roles in a contact center, • Experience in state or federal work environments

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our executive management team as an Accountant and play a vital role in supporting the financial integrity and strategic growth of our organization. In this position, you will perform a range of professional accounting duties, including compiling, maintaining, and analyzing financial data and records. You’ll ensure all financial reporting aligns with Generally Accepted Accounting Principles (GAAP) and complies with internal policies, legal standards, and professional guidelines across MCI programs and business operations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities • Manage Accounts Receivable functions: invoicing, manual payment application, aging reports, and account reconciliation., • Record routine journal entries and bank transactions., • Process accounts payable bills and credit card transactions as needed., • Perform month-end closings and account reconciliations., • Investigate, correct, and adjust discrepancies in accounting data., • Conduct bank reconciliations., • Collaborate with and support team members across departments. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives. Demonstrated interpersonal skills and oral and written communication skills are a must. • Bachelor’s degree in Accounting or Finance., • 1–2 years of experience with accrual-based accounting, including AR, journal entries, month-end close, and bank reconciliations., • Proven reliability and consistent attendance., • Excellent oral and written communication skills; comfortable engaging with all levels of the organization., • Strong organizational skills with the ability to plan, prioritize, and manage projects effectively., • High attention to detail with strong proofreading and editing abilities., • Ability to thrive in a fast-paced environment, working independently and efficiently., • Highly self-motivated, proactive, and results-driven., • Must be able to pass a background check and drug screening.

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. Veterans and Military Spouses Encouraged to Apply Duties include but are not limited to: • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary, • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner, • Acts to gain payment or arrangement of payment on behalf of the client as appropriate, • Follows client-specific protocols and policies when carrying out duties, • Investigates and responds to client enquiries as needed, • Enters and monitors payment arrangements, • 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties, • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred, • Ability to work successfully in a fast-paced, deadline-oriented environment, • Strong organization skills. The ability to work on multiple tasks simultaneously, • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires, • Ability to work successfully and cooperatively within a team-based environment, • Broadband internet connection (No DSL, or Dial Up), • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!, • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts, • Paid time off starting at 90 days and annual profit sharing, • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day, • Family Friendly Events, • Wellness Programs/Gym Reimbursement, • All necessary equipment and technical support provided, • Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position. Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NMRequirements:

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