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Job Description About Roamly Roamly is a leader in the Insurtech space, dedicated to providing seamless and innovative insurance solutions. Our service team is the backbone of our customer experience, ensuring our users feel supported, valued, and understood. We are looking for a dynamic and experienced Service Manager to lead our team, drive customer retention, and build a best-in-class service operation. About the Role The Service Manager is responsible for leading, coaching, and managing Roamly’s customer service and retention team. This role is critical to our success, requiring a hands-on leader who can drive performance in a fast-paced call center environment. You will oversee a hybrid team of approximately 12 associates, comprising both in-office and remote staff. The ideal candidate is a metrics-driven problem solver with a passion for employee development and process improvement. Key Responsibilities Team Leadership & Development: • Utilize technology automation tools and A.I. to create efficiencies throughout workflows while up-skilling the team, • Lead, mentor, and motivate a team of service and retention specialists, fostering a positive, high-performance culture., • Conduct regular 1:1 coaching sessions, performance reviews, and call/ticket quality assurance (QA) to ensure adherence to service standards., • Oversee all day-to-day operations of the service team, managing inbound/outbound calls, emails, and chat queues., • Own and manage all team schedules, ensuring appropriate staffing levels (SLA) and adherence., • Define, track, and report on key performance indicators (KPIs) such as customer satisfaction (CSAT), net promoter score (NPS), first-call resolution (FCR), and retention rates., • Proactively identify inefficiencies in existing workflows and create new processes to improve team productivity and the customer experience., • Analyze service and retention trends to provide actionable insights and feedback to leadership and cross-functional partners (e.g., Product, Underwriting). Required Qualifications: • Location: Must be based in the Austin, TX metro area and able to work in a hybrid model (3 days in-office, 2 days remote)., • Industry Experience: Deep knowledge of the Property & Casualty (P&C) insurance industry is required., • Management Experience: A minimum of 3 years of direct management experience leading customer service and/or retention teams in a call center environment., • Leadership Skills: Proven track record of coaching and developing employees, with experience managing both in-person and remote team members., • Operational Skills: Strong experience with employee scheduling, workforce management (WFM), and managing team performance against strict KPIs., • Licensure: Active P&C insurance license is strongly preferred., • Technical Skills: Hands-on experience with modern service and insurance platforms., • Google: Gemini AI, • CRM/Service: Zendesk, • Data/BI: Tableau, • Insurance Platforms: Bolt or similar policy/agency management systems, • Project Management: Experience leading or participating in cross-functional projects. Why You'll Love Working Here: • Growth Opportunity: Join a company in its early stages and help build its foundation for success., • Competitive Compensation: Receive a competitive salary with the potential for additional variable pay., • Comprehensive Benefits: We offer a full health and welfare benefits package, a 401(k) match, and flexible Paid Time Off., • Fun Office Atmosphere: Lively office, stocked with endless snacks, regular Happy Hours, catered lunches, and team building events., • Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure. Compensation & Schedule: • Base Salary: The salary for this position is between $90,000 and $130,000, depending on experience, with the potential to earn additional annual variable pay., • Schedule: This is a full-time, hybrid position, requiring you to be in the office three days a week and work remotely two days a week.

Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! About the Role At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities. What You'll Do • Convert inbound and outbound calls into confirmed vehicle service appointments., • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals., • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer., • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty., • Communicate clearly with customers about services, timelines, and costs., • Use our CRM to track leads, schedule appointments, and document all customer interactions., • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.What's in It for You, • Competitive Base Pay: $20/hour + Commission + Bonuses, • Benefits:, • PTO + 6 paid holidays annually, • Medical, Dental, and Vision Insurance, • 401(k) with 4% employer match, • Employee referral program, • Fully Remote: Work from anywhere in the U.S., • Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.What We're Looking For, • Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required)., • Strong phone presence with experience handling high call volumes (75–100+ calls/day)., • Ability to influence and close without being pushy—consultative, trust-based selling., • Skilled at meeting or exceeding sales and service KPIs., • Proficiency with CRM tools and strong organizational skills., • Fast and accurate typing (40+ WPM). Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! About the Role At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities. What You'll Do • Convert inbound and outbound calls into confirmed vehicle service appointments., • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals., • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer., • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty., • Communicate clearly with customers about services, timelines, and costs., • Use our CRM to track leads, schedule appointments, and document all customer interactions., • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.What's in It for You, • Competitive Base Pay: $20/hour + Commission + Bonuses, • Benefits:, • PTO + 6 paid holidays annually, • Medical, Dental, and Vision Insurance, • 401(k) with 4% employer match, • Employee referral program, • Fully Remote: Work from anywhere in the U.S., • Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.What We're Looking For, • Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required)., • Strong phone presence with experience handling high call volumes (75–100+ calls/day)., • Ability to influence and close without being pushy—consultative, trust-based selling., • Skilled at meeting or exceeding sales and service KPIs., • Proficiency with CRM tools and strong organizational skills., • Fast and accurate typing (40+ WPM). Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! About the Role At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities. What You'll Do • Convert inbound and outbound calls into confirmed vehicle service appointments., • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals., • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer., • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty., • Communicate clearly with customers about services, timelines, and costs., • Use our CRM to track leads, schedule appointments, and document all customer interactions., • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.What's in It for You, • Competitive Base Pay: $20/hour + Commission + Bonuses, • Benefits:, • PTO + 6 paid holidays annually, • Medical, Dental, and Vision Insurance, • 401(k) with 4% employer match, • Employee referral program, • Fully Remote: Work from anywhere in the U.S., • Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.What We're Looking For, • Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required)., • Strong phone presence with experience handling high call volumes (75–100+ calls/day)., • Ability to influence and close without being pushy—consultative, trust-based selling., • Skilled at meeting or exceeding sales and service KPIs., • Proficiency with CRM tools and strong organizational skills., • Fast and accurate typing (40+ WPM). Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Job Description At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least Dec 19, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Role Description We're looking for a highly skilled and strategic Senior IT/IS Help Desk Manager to lead our large-scale support operations. The ideal candidate will have extensive experience managing a help desk for a large enterprise (5,000+ end users) and a proven track record in vendor management. This role is responsible for the overall strategy and performance of our help desk, ensuring operational excellence, managing key vendor relationships, and leading a diverse team of IT support professionals. The Senior Manager will be instrumental in driving continuous improvement and aligning help desk services with our company's business objectives. In this role, you'll: • Strategic Leadership: Develop and execute the long-term strategy for the IT help desk, including implementing new technologies, defining service level agreements (SLAs) for a global user base, and aligning support services with business goals., • Operational Management: Oversee all daily operations of the help desk. This includes advanced ticket management, incident response, problem resolution, and ensuring consistent service quality across multiple locations., • Vendor Management: Manage and optimize relationships with multiple IT vendors and service providers. This involves negotiating complex contracts, monitoring vendor performance against SLAs, and ensuring vendor services provide maximum value., • Process and Policy: Drive the development and implementation of scalable IT policies, processes, and best practices. This includes optimizing workflows, introducing automation, and ensuring compliance with industry standards like ITIL., • Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience., • 7 years of progressive experience in IT support, with at least 4 years in a senior management role within a large enterprise (5,000+ end users)., • 5 years of Direct IT Help Desk call center management experience, including experience with shift management, performance metrics, industry standards & trends, workflows and cost optimization., • 5 years of managing and implementing ITIL-based processes (e.g., Incident, Problem, and Change Management)., • Comprehensive knowledge of IT infrastructure, including enterprise-level hardware, software, network architecture, device lifecycle management, and cloud services (GCP)., • Leadership skills with a track record of managing and motivating, diverse teams, and remote teams with strong vendor management skills., • Strong verbal and written communication skills, with the ability to present complex information to technical and non-technical audiences., • Strong analytical and problem-solving skills, with a proactive approach to issue resolution., • Servicenow optimization and automation., • Experience in vendor management, including service review and performance oversight., • Experience with IT service management (ITSM) tools and methodologies. The US base salary range for this full-time position is between $167,200 - $244,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. #LI-DNI GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Job DescriptionDescription: Since 1996, The National Domestic Violence Hotline has answered the call to support and shift power back to those affected by relationship abuse. As the only national provider available 24/7/365 via call, chat, and text, we are committed to shining a light on domestic violence by advocating for survivors, offering hope in moments of crisis, and promoting healthy relationships for all. From our confidential crisis hotline to our unprecedented data on domestic violence and prevention programs like love is respect, The Hotline is active at every level, working toward a future where all relationships are positive, healthy, and free from violence. Our Mission We answer the call to support and shift power back to those affected by relationship abuse About the Role As an Advocate, you will be at the heart of our mission, responding to incoming calls from survivors, supporters, service providers, and the public. You’ll provide anonymous and confidential services, including: • Offering compassionate emotional support to those in crisis., • Sharing vital information and resources to empower callers., • Exploring options to enhance safety and restore power to those affected by abuse., • Impactful Work: Every day, you’ll have the opportunity to create real change in the lives of individuals and families., • Mission-Driven Culture: Be part of a supportive, collaborative team committed to building a future where all relationships are healthy. This is a remote position, to be eligible you must live in Austin, Texas. Essential Duties & Responsibilities • Provide advocacy services on The Hotline’s Crisis Intervention Model, including safety assessment, education, and referrals to contacts as appropriate., • Utilize critical thinking and strategic questioning skills to assess and appropriately respond to contacts., • Consistently and accurately collect and record required caller information into the database system., • Actively maintain a basic understanding of the dynamics of intimate partner violence and healthy relationships., • Respond with compassion and awareness to people of various backgrounds., • Communicate with integrity with all members of The Hotline staff and contacts., • Utilize resilience strategies to deal with stressful situations, and to navigate contact crisis situations., • Comply with The Hotline’s confidentiality policy and respect the confidentiality of all., • Attend required meetings and training, including, but not limited to, team meetings and all staff meetings., • Adhere to the assigned schedule, which requires availability during inclement weather and assigned holidays to ensure 24/7 hotline coverage., • High school diploma or equivalent., • A minimum of one year of continuous work experience in customer service, social services, call center, or related work., • Experience with computers is required. Proficiency in Microsoft Windows, Office 365 and Zoom Meetings. Knowledge, Skills, & Abilities • Working knowledge of intimate partner violence and healthy relationships., • Demonstrated ability to respond with empathy and compassion to victims in crisis situations., • Excellent verbal and written communication skills, • This role is a remote position based in Austin, TX., • Must have a dedicated, secure workspace that is free from distractions, with sufficient surface area to accommodate a monitor, laptop, keyboard, and mouse for proper equipment setup and maintenance., • The workspace should ensure minimal to no background noise, maintaining a professional and confidential environment., separate from home-life responsibilities, such as childcare, roommate interactions, pet care, etc., • Must maintain a stable internet connection with at least 10 MBPS download and 2 MBPS upload speeds., • Must maintain standards of confidentiality related to agency information. The Hotline will provide 3 weeks of remote training via Zoom. Training is mandatory for this position. Attendance is required every day, and you must remain on camera throughout the sessions. Time off cannot be approved during the training period. • Dates: Our training is from Monday, February 2nd through Friday, February 20th 2026., • Training will be in-person on the first day, Monday February 2nd., • 5:45 am - 2:15 pm CST, • 7:45 am - 4:15 pm CST, • 9:45 am - 6:15 pm CST, • 3:45 pm - 12:15 am CST, • 6:45 pm - 3:15 am CST, • 9:45 pm - 6:15 am CST CompensationBase Pay: $21.17 per hour Additional Pay Opportunities: Eligible employees may also receive shift differentials and/or a bilingual differential, if applicable • Shift Differential (3:45 pm - 9:45 pm Monday - Friday): $1.00 per hour, • Shift Differential (9:45 pm - 7:15 am Monday - Thursday): $2.00 per hour, • Shift Differential (7:15 am - 9:45 pm Saturday and Sunday): $1.75 per hour, • Shift Differential (9:45 pm - 7:15 am Friday, Saturday, Sunday): $2.50 per hour The Hotline’s full-time employees are eligible for a comprehensive benefits package designed to support their health, financial security, and overall well-being. Benefits include: Health & Insurance Benefits • 100% employer-paid medical plan option, • Dental and vision insurance plans, • Health Savings Account (HSA), • Flexible Spending Accounts (FSA) for medical and dependent care, • Employer-paid short-term and long-term disability insurance, • Employer-paid life and accidental death & dismemberment (AD&D) insurance ($50,000 coverage), • 10 days of paid vacation in your first year (increases with tenure), • 14 floating holidays per year, • Paid sick leave and paid parental leave, • Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through individual and group sessions, mediations and other wellness tools., • Access to Employee Assistance Program (EAP), • Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement., • Employee referral program The National Domestic Violence Hotline is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, veteran status, or any other legally protected status. Discrimination or harassment of any kind is not aligned with our values and will not be tolerated. If you need accommodation during the application or interview process, please contact us at .

Job Description About Roamly Roamly is a leader in the Insurtech space, dedicated to providing seamless and innovative insurance solutions. Our service team is the backbone of our customer experience, ensuring our users feel supported, valued, and understood. We are looking for a dynamic and experienced Service Manager to lead our team, drive customer retention, and build a best-in-class service operation. About the Role The Service Manager is responsible for leading, coaching, and managing Roamly’s customer service and retention team. This role is critical to our success, requiring a hands-on leader who can drive performance in a fast-paced call center environment. You will oversee a hybrid team of approximately 12 associates, comprising both in-office and remote staff. The ideal candidate is a metrics-driven problem solver with a passion for employee development and process improvement. Key Responsibilities Team Leadership & Development: • Utilize technology automation tools and A.I. to create efficiencies throughout workflows while up-skilling the team, • Lead, mentor, and motivate a team of service and retention specialists, fostering a positive, high-performance culture., • Conduct regular 1:1 coaching sessions, performance reviews, and call/ticket quality assurance (QA) to ensure adherence to service standards., • Oversee all day-to-day operations of the service team, managing inbound/outbound calls, emails, and chat queues., • Own and manage all team schedules, ensuring appropriate staffing levels (SLA) and adherence., • Define, track, and report on key performance indicators (KPIs) such as customer satisfaction (CSAT), net promoter score (NPS), first-call resolution (FCR), and retention rates., • Proactively identify inefficiencies in existing workflows and create new processes to improve team productivity and the customer experience., • Analyze service and retention trends to provide actionable insights and feedback to leadership and cross-functional partners (e.g., Product, Underwriting). Required Qualifications: • Location: Must be based in the Austin, TX metro area and able to work in a hybrid model (3 days in-office, 2 days remote)., • Industry Experience: Deep knowledge of the Property & Casualty (P&C) insurance industry is required., • Management Experience: A minimum of 3 years of direct management experience leading customer service and/or retention teams in a call center environment., • Leadership Skills: Proven track record of coaching and developing employees, with experience managing both in-person and remote team members., • Operational Skills: Strong experience with employee scheduling, workforce management (WFM), and managing team performance against strict KPIs., • Licensure: Active P&C insurance license is strongly preferred., • Technical Skills: Hands-on experience with modern service and insurance platforms., • Google: Gemini AI, • CRM/Service: Zendesk, • Data/BI: Tableau, • Insurance Platforms: Bolt or similar policy/agency management systems, • Project Management: Experience leading or participating in cross-functional projects. Why You'll Love Working Here: • Growth Opportunity: Join a company in its early stages and help build its foundation for success., • Competitive Compensation: Receive a competitive salary with the potential for additional variable pay., • Comprehensive Benefits: We offer a full health and welfare benefits package, a 401(k) match, and flexible Paid Time Off., • Fun Office Atmosphere: Lively office, stocked with endless snacks, regular Happy Hours, catered lunches, and team building events., • Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure. Compensation & Schedule: • Base Salary: The salary for this position is between $90,000 and $130,000, depending on experience, with the potential to earn additional annual variable pay., • Schedule: This is a full-time, hybrid position, requiring you to be in the office three days a week and work remotely two days a week.

Job Description Senior Reseller GTM PMM – Higher EducationJob Details • Sr. Reseller GTM PMM – Higher Education (Contract), • Location: Remote (PST Preferred), • Duration: 9/29/2025 to 9/25/2026, • Team: Education PMM About the Role:, • The Sr. Reseller GTM PMM for Higher Education is a critical member of the EDU Institutions team leading our transactional business. This global role is at the center of success of the team delivering growth by driving student opportunity for Adobe Acrobat Studio, Adobe Creative Cloud, Adobe Express and more through the Higher Education Reseller Partner business., • You will demonstrate a deep knowledge of B2B and specifically Reseller Partner GTM practices. In this role, your ability to collaborate across internal Adobe teams to lead complex, cross-functional initiatives will serve well. Successful candidates will be instrumental in helping craft the go-to-market strategy and plans, Reseller incentives, enablement, and pricing to drive expansion of this route to market and ensuring streamlined execution and operations against the strategy., • You will own the tracking, metrics and reporting for the business segment and performance management, proactively engaging the wider team to resolve challenges as well as to accelerate and build on success. Key Responsibilities:, • Collaborate with Reseller Marketing, Sales, Finance, Operations and Product teams to develop and execute plans that deliver quarterly and annual sales goals, • Drive field execution of go-to-market strategies by aligning cross-functional teams, enabling reseller partners, and ensuring consistent engagement with target customer segments to accelerate growth, • Identify and prioritize target customer renewals/segments in collaboration with sales leaders to optimize reseller reach and impact., • Translate messaging into reseller-ready value propositions, tailoring content to resonate with partner audiences and align with channel-specific priorities and customer needs, • Collaborate closely with reseller Marketing to develop and deliver high-impact content, including enablement materials, messaging frameworks, and call scripts tailored to reseller partner needs and customer engagement strategies., • Design and manage incentives and pricing models to support business objectives and drive performance., • Partner with reseller marketing team to establish frameworks that deliver pipeline growth across offerings, • Engage with country and regional leaders around the world to localize GTM strategy and implementation for regional success. Required Skills & Qualifications:, • BS/BA with 8+ years in marketing, software, high tech, or management consulting, • Reseller experience preferred, • Proven leadership of cross-functional B2B teams driving impactful business initiatives, • Skilled in problem-solving, strategic decision-making, data-backed advocacy and strong communication skills, • Global cultural awareness and collaboration with in-region teams. Compensation:, • Up to $85.92 per hour.#36386261

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. Process Specialist, Warehousing Role Summary: The Process Specialist, Warehousing plays an integral role in preparing teams for the change management process and driving the transformation and evolution of fundamental supply chain technology. This role will focus on the development of training material with partners, train Hubbers who work in TireHub Logistics Centers to learn new systems, and perform other operational readiness activities as needed to prepare local teams for WMS deployment. The Training Lead works with all project resources and impacted operations to build trust and consistent, productive lines of communication. Reporting to the Process Lead - Warehousing, this role works across physical operations and logical IT processes, to respond quickly to changing business needs & priorities by managing change and improving adoption of new processes. This role rapidly earns trust with both stakeholders and team members and work effectively with cross-functional teams, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety. When you say YES to something bigger • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more! The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: • Establishes and maintains relationships with business and technology stakeholders to drive product adoption and understanding through effective training programs., • Reviews functionality in product demos to ensure the value and quality of features., • Develops, documents, disseminates, and maintains comprehensive Standard Operating Procedures for WMS processes., • Partners with process owners, lead operators, or other stakeholders through training exercises to ensure a sound understanding of new processes and supporting technologies., • Leads any business or operational readiness task related to WMS process adoption, training or improvement (i.e. any advanced process alignment tasks that can be done to get closer to future state now)., • Serves as a super-user and cut-over agent during go-live; and floor support for end-users during WMS cutover and go-live support., • Leads communication efforts in the field to build positive momentum for the WMS program throughout its lifetime., • Analyzes existing workflows and identifies areas for improvement, recommending changes to minimize bottlenecks and streamline operations., • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders., • Monitors the performance of implemented processes, using metrics and KPIs to assess process adoption and effectiveness & adjusts change management strategy as necessary., • Coordinates with the IT department to ensure that technology tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements., • Leads, motivates, influences and supports RDC/TLC teams within a time-sensitive and demanding environment., • Remains currrent on industry trends and best practices. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives, • 5+ years of applicable work experience with a heavy focus on warehouse operations and warehouse management systems, • Experience leading diverse project teams with a proven track record., • Experience with KPI management, • Experience with Process improvement and an understanding of lean methodologies., • Training experience or implementation of new systems, technology, and tools., • BS/BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred, • Proven track record of training program management, process improvement and operational excellence Knowledge, Skills, and Abilities: • Strong leadership and team-building skills, • Demonstrated people skills including influencing skills, listening, and the ability to communicate effectively to diverse groups., • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required., • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions., • Excellent communication, problem-solving, and decision-making skills, • Highly analytical with a keen eye for detail This is a fast-paced and dynamic operating environment requiring commitment, high levels of energy, and an all-in attitude in a culture where we truly look out for, and care for, one another. The position typically works in a field warehouse setting but will occasionally spend time in an office environment, at a desk working on a computer. Note: This job description serves as a general overview of the typical responsibilities and qualifications for a Process Specialist, Warehousing position. Specific duties and requirements may vary depending on the organization, industry, and regional considerations. Location: This position is remote. Salary Range: $69,000 to $86,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job Description Overview Position: Dispatcher Pay: $20 - $22 per hour Schedule: 10:30-7pm with rotating weekends (one day off during the week days Full-time, year-round work Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: * Weekly pay via direct deposit * Paid training and onboarding * Insurance available after 31 days * Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 days PTO + 8 paid holidays * Company-paid life insurance * Clean office environment with strong team culture * Career growth within a national service network Responsibilities Our dispatch position ensures that service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. Qualifications What You Need: * Prior dispatch, scheduling, or call center experience * Proficiency in Microsoft Office and multi-line phone systems * Familiarity with local geography to support route planning * Must report daily to the office (not a remote position) * Flexibility to work assigned shifts and weekend rotations as needed * Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Job DescriptionDescription: In a remote environment and under close supervision, the ASL Customer Care Representative is part of a supportive customer service-oriented team that handles incoming account-related or technical support-related calls in American Sign Language (ASL) from residential customers. By actively listening to the customer and asking appropriate follow-up questions he/she responds to inbound questions, problems, troubleshoots the root cause of the problem, and identifies the action required to resolve the customer’s issue or other general and account-related services. The representative is expected to exceed the customer’s expectations by providing exceptional service and maximizing opportunities to promote, offer, and sell additional or upgraded services to customers. Work is highly structured, measured, and monitored. Schedule changes and non-traditional hours require personal flexibility. All offers of employment for the ASL Customer Care Representative are contingent upon clear results of a thorough background check. Essential Functions • Works in a remote environment, delivering excellent customer service by asking questions, actively listening, building rapport, demonstrating respect, being informative, and understanding their needs, requests, or problems., • Answers inbound customer calls in ASL by video concerning one or more of the following issues: troubleshooting, billing, or questions about products and/or services., • Determines the root cause of customer problems and uses available tools, systems, resources, customer information, and collaboration with other departments to identify the action required and resolve the issue., • Educates customers on billing details, as well as policies and procedures concerning prices/billing/service to facilitate the acceptance of customer payments by phone (inclusive of applicable payment assistance fees) or educates the customer on other options to make payments at no charge., • Provides seamless customer experience through the accurate documentation of call details and new account information into the computer system and completing any necessary forms required to request action by other departments., • Closes sales and complete service orders when the customer expresses interest in additional products, features, and services., • Corrects work orders that may have initially been input incorrectly, • Successfully completes job-related training. Examples include but are not limited to initial training; refresher training; product, service, and customer experience updates; and any applicable cross-training., • Stays current with new and/or updated reference material or announcements pertaining to the job and adapts customer communication to reflect any changes., • Ability to communicate efficiently in American Sign Language, • High school diploma or equivalent, • Excellent skills in creating an exceptional customer experience, applied learning, sales orientation, multi-tasking, building customer rapport, discovering customer needs, problem-solving and responding to customer needs, ability to learn and apply procedures, teamwork, communication, and strong work ethic, and ability to work effectively with teams throughout the organization, • Must be able to work in a remote, highly structured environment, • Strong computer skills and ability to navigate through multiple screens, • 1 year of experience troubleshooting basic hardware, software, or connectivity issues (preferred), • At least 1-2 years of experience in a customer service role, not specific to only call center jobs (preferred), • Enthusiastic and personable Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email . Communication Service for the Deaf, Inc. is an Equal Opportunity, Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description The Client Care Supervisor oversees a team of in-office or remote representatives. The ideal candidate will have 5–7 years of experience managing a team of in-office or remote representatives in a contact center or home services company. The Client Care Supervisor will be responsible for leading the team in delivering excellent customer service, achieving key performance indicators (KPIs), implementing effective strategies to improve efficiency, and meeting organizational goals. ESSENTIAL JOB FUNCTIONS • Manage and lead a team of in-person and remote call center representatives, • Develop and implement strategies to achieve key performance indicators (KPIs), • Ensure that the team delivers excellent customer service and resolves customer issues in a timely and efficient manner, • Work with other departments to improve processes and procedures related to the call center and its intersection with other aspects of the business, • Monitor and analyze call center performance data to identify areas for improvement, • Provide regular coaching and feedback to representatives to improve performance, • Implement and participate in training programs for new representatives and ongoing training for existing representatives, • Incorporate feedback and coaching from the Client Care Director and Regional Trainer, • Uphold and promote the company’s Code of Conduct, • Partner with leadership to ensure the team’s performance supports and meets the Brand’s overall revenue goals, • Take escalation calls as needed to resolve issues quickly and protect the client experience SKILLS AND ABILITIES • Creative problem-solver, with the ability to think, plan, and execute on multiple projects autonomously and in an organized fashion, balancing the long-term and urgent needs of the team, • Demonstrated ability to work calmly and collaboratively in fast-paced and ambiguous environments, maintaining good judgment and the ability to escalate appropriately, • Strong leadership skills, • Must be highly organized, flexible, deadline-oriented and detail-oriented, • Prior project management and communication skills, • Must be a self-starter, able to produce with limited supervision in a fast-paced environment, • Excellent interpersonal skills with the ability to build and maintain relationships both internally and externally, • When business-critical issues arise, must be willing to work outside normal business hours, • Excellent writing, organizational, planning, and communication skills, • Ability to work in a deadline-driven environment, • High energy, team-oriented, data-driven, and results-focused, • Skilled at influencing others MINIMUM REQUIREMENTS • High School diploma or equivalent, • 5-7 years of experience managing a team of in-person or remote representatives in a contact center or home services company, • Previously developed call center best practices and industry trends PREFERRED REQUIREMENTS • Bachelor’s degree in business, management, or a related field, • Bilingual (Spanish/English), • Project management experience, • Previous experience with call center software and technology, • Previously developed call center best practices and industry trends

Job Description THIS POSITION IS BASED IN AUSTIN, TEXAS AND IS ONSITE - ONLY APPLICANTS WITHIN 60 MILES OF THE OFFICE WILL BE CONSIDERED - if you are outside of Texas, please apply to our Remote post at Loan Specialist - Sales (range $36k - $70k) ABOUT US: The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available. WHAT YOU WILL DO: As a Loan Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience. You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding. Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly. WHAT’S IN IT FOR YOU: • Six (6) figure earning potential with hourly/salary plus uncapped commissions. Average Loan Specialists are pacing at $70-80k per year with top performers exceeding $150k+ per year, which is uncapped and has no ceiling, • This position starts as an hourly based position ($17.31/hour) and includes overtime pay along with a higher per deal commission plan for the first three full months to allow for ramp up time with great earning potential during your learning period, • On the first day of the fourth full month Loan Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales, • On top of uncapped commissions, the better you perform the more leads you are provided, greatly increasing your earning potential, • Training, • Paid time off and paid holidays, • 401K with company match, • Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally., • Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted, while working with supporting departments, • Daily achieving 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails, • Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers., • Develop sales skills to effectively present benefits of loan options and sell additional products, • Manage expectations and overcome objections with a consultative sales approach., • Work within our lending partners' guidelines., • Walk customers through document signing, collecting necessary stipulations, consistent follow up until loan has funded., • Quality assurance of all work through provided tools - lender information, state information, documentation, notation, checklists, etc., • Collaboration: Work closely with other team members and departments to ensure a seamless customer experience., • Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities., • Effectively manage and maintain an organized pipeline. We are seeking dynamic individuals who thrive in energetic environments and possess a knack for engaging interactions. While experience in sales is an advantageous asset, it is the versatility and adaptability of a candidate that truly shines in this role. Our successful team members hail from a diverse array of backgrounds, including but not limited to: • Customer Service Excellence: Whether it’s behind the bar or at the front of a restaurant, providing top-notch service is second nature., • Automotive Industry Savvy: From dealerships to repair shops, understanding the fast-paced nature of the automotive world is a valuable skill., • Call Center Expertise: Managing high-volume calls with patience and efficiency is a testament to a candidate’s resilience and communication prowess. WHAT YOU NEED: • Education: High school diploma, or equivalent required. Associates or bachelor’s degree preferred., • Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills., • Math Skills: Basic computation skills, • High Level of Organization: Managing your time, energy and workspace well and can accomplish all your assigned tasks successfully before end of day., • Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills., • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources Powered by JazzHR Ob0TE2ZC23

Job Description Bilingual Contact Center Specialist – Call Center CSR Location: Austin, TX (Onsite Only) Pay Rate: $22/hr. | Temp to Hire Position Overview - The Bilingual Contact Center Specialist (CSR) supports Medicaid providers and clients by handling inbound calls and inquiries regarding eligibility, claims, and program-related issues. This individual will deliver clear, accurate, and courteous assistance in both English and Spanish, ensuring excellent customer service and compliance with productivity standards. Critical Qualifications ✅ Recent High-Volume Call Center Experience: • Minimum 6+ months of verifiable, high-volume call center experience within the past year (ideally in your most recent position). ✅ Bilingual Spanish Proficiency: • You must read, write, and speak English and Spanish fluently., • Must complete an assessment in reading, listening, and speaking Spanish, achieving a score of 80% or higher. ✅ Local to Austin, TX: • Local candidates only – no relocation or remote work permitted., • Work Environment: 100% Onsite (no hybrid or remote schedule). Key Responsibilities • Handle a high volume of inbound calls from Medicaid providers and clients, delivering accurate information and exceptional service., • Document call details and resolutions clearly in internal systems., • Escalate complex inquiries appropriately., • Consistently meet established quality, attendance, and productivity metrics., • Support departmental goals and perform additional duties as assigned. Required Skills & Experience • 6+ months of recent high-volume call center experience (within last 12 months)., • Fluent bilingual proficiency – Spanish/English (80% or above on all skill areas: reading, writing, speaking)., • Proficiency with Microsoft Word, Excel, and Outlook., • Strong multitasking, communication, and organizational skills., • Ability to adhere to strict attendance and performance standards. Work Schedule • Must be available for any 8-hour shift between 7:00 AM – 7:00 PM (CST).

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Nationa

We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients. Ensure first call resolution through problems solving and effective call handling.

Inside Sales Representative (Remote). Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required). At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results.

Call Center / Remote] - Anywhere in U.Up to $20 per hour / Medical & dental / Retirement benefits - As a Collections Specialist at Family Care Center, you will: Manage and maintain a portfolio of delinquent accounts; Contact customers via phone and email to negotiate payment plans; Review and analyz

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We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients. Ensure first call resolution through problems solving and effective call handling.

A company is looking for a Call Center Supervisor (Remote). Key Responsibilities Lead and supervise a team of remote call center agents Provide daily coaching, guidance, and performance management Monitor KPIs, metrics, and overall team performance Required Qualifications Prior call center su

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Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time. This position is perfect for those looking for temporary, part-time or full-time work. You can do this part-time or full-time.

Career paths start between $14.50 and $15/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may require upselling. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! Key Qualifications • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting., • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST., • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST., • Alabama, • Georgia, • North Carolina, • South Carolina, • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours

Req ID: 56611 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $15.50hr Basic Qualifications: • 6 Months experience in an office environment, • 6 Months experience using a computer with Microsoft Windows PC applications, • 6 Months of Work from home enciroment, • High school diploma or GED Preferences. Responsibilities: • Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims, • Designated quiet area to complete calls while working from home, • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers., • Ensuring customer satisfaction and strive to meet service standards., • A typical day will likely involve fielding between 75 to 100 calls., • Communicating effectively and professionally with both internal and external customers to resolve questions and issues., • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team., • Collaborating with management or other team members as appropriate to proactively address service issues and concerns., • 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product., • 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process *** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen Must Pass a background check with Education check and employment verification check. Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required Remote Working and Technology Requirements To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. Technology • NTT DATA will provide a computer and headset for remote work., • Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols., • Failure to return equipment may result in collection actions and/or other consequences., • Individuals must provide their own high speed internet access with speeds at or above 50 Mbps., • A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking • Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations., • Remote employees must adhere to all technical support procedures and protocols., • Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. • Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment., • The workspace must be a permanent, unencumbered location used daily for work., • Employees must work with minimal distractions that do not interfere with business operations or service delivery., • Ideally, the workspace is isolated from other household members and used exclusively for job duties., • Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service., • Employees must work from the same location consistently unless prior approval is obtained., • If a change in work location is necessary:, • The new location must meet all Remote Workspace and Technology Requirements., • Notification to NTT DATA Management is required before relocating #INDBPO #LI-MIWS About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Free uniforms, • Health insurance, • Paid time off, • Vision insurance Full-time Medical Receptionist/Call Center Float is needed for small fast paced Urology practice in Central Austin. Urology experience is preferred. Must be able to multitask, learn tasks quickly and work independently. We are looking for a superstar employee that is dependable, friendly, looking for longevity in a career and hard working with a good work ethic. This role would entail being crossed trained in our front check-in office, back checkout office and our in office call center. Please review requirements, as we will only interview qualified candidates. DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Being the face of our practice. Make each and every one on of our patients feel welcome and happy. Treat everyone as you would treat a friend or family member., • Scheduling patient appointments, follow-ups, and procedures., • Collecting copays and deductibles as well as bills owed to office at check-in., • Verifying patients insurance and eligibility. (Knowledge of this process is a plus)., • Guiding the flow of information from the telephone, fax, scans, and emails to where it needs to go., • Completing medical records transmittals and requests., • Obtaining referrals and managing online incoming & outgoing referrals, • Sending and receiving medical record requests. What we are looking for: • An extremely dependable person, • A friendly face., • Excellent customer service skills, • Ability to multi-task and work as a team member., • Detail orientated., • Great listener and communicator, whether face-to-face, on the phone or online., • Problem solver., • Team player., • Critical thinking skills., • Ability to work independently What we offer: A competitive compensation package that includes: • Medical insurance, Vision, Dental, • Paid time off, • Paid holidays, • Performance Based Bonuses/salary increases, • 401K Please e-mail your resume as well as salary requirements. We will only interview qualified and serious candidates.

Previous experience in call centers or customer service is helpful, but not required. We're seeking reliable and organized individuals to join our team as Remote Call Center Agents. This fully remote position involves making follow-up calls to customers, confirming appointments, checking satisfactio

Call Center Representative Spanish Bilingual - Roadside Assistance. As a remote, work from home AAA Roadside Assistance Call Center Representative - bilingual in Spanish / English, you are the first point of contact for our valued members facing distress on the roads. Call Center experience is prefe

Previous call center experience. Remote Call Center Representative. We're looking for enthusiastic Remote Call Center Representatives to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-known clients.

Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.Our platform is powered by the largest, most diverse health data n

Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.Our platform is powered by the largest, most diverse health data n

Remote Inbound Sales Representative (Nova Scotia). Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. Recognize sales opportunity and apply

Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.Our platform is powered by the largest, most diverse health data n

Customer Service / Remote] - Texas Residents Welcome / Benefits - As a Call Center Rep you'll: Communicate and connect with established and prospective CBN partners through ministering prayer using accepted biblical doctrine-sharing information about CBN and its affiliated ministries-and-encouraging

Customer Service / Remote] - Texas Residents Welcome / 401(k) / 20 hours per week - As a Call Center Rep you'll: Communicate and connect with established and prospective CBN partners through ministering prayer using accepted biblical doctrine-sharing information about CBN and its affiliated ministri

Job Description Customer Care Operations Manager Company Overview Dropoff provides reliable same-day delivery to enable businesses to meet rising customer expectations. Our sophisticated logistics platform allows enterprise businesses to gain visibility into their deliveries, equipping them to improve customer experience and streamline operations. National leaders in healthcare, retail and industrial partner with Dropoff to fulfill customer needs using our professional drivers and proactive customer care. For more information about how Dropoff is shaping the future of same-day delivery, visit . About the Opportunity Searching for your next challenge? We are looking for a Customer Care Operations Manager. This is a remote position. The CSM’s primary focus will be on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Care Representatives. We’re seeking a Customer Care Operations Manager who is the subject matter expert on all “deliveries in progress” customer care interactions and can lead this department day to day fostering positive relationships with our clients and team members through a strong focus on teamwork. Responsibilities * Participate in the recruitment, onboarding, and training of the Dropoff Customer Care Representative (CCR) team members. * Perform the scheduling of CCR shifts, coordinating with Supervisors and Leads to ensure adequate coverage. * Oversee daily CC activity and ensure meeting response levels. * In collaboration with the 2 Customer Care Supervisors and 2 Leads, monitor and evaluate Customer Care team members' performance, provide learning and coaching opportunities, and take corrective action, if necessary. * Assist in the development of policies, procedures, and tools to balance Customer Care workload and meet performance goals. * Assist in the preparation and analysis of Customer Care reporting. * As part of the Customer Care Management team, achieve team key performance indicators for issue resolution and productivity. * Identify operational issues and suggest possible improvements. * Act in a front-line CC capacity when necessary, and as a customer escalation point. * Act as administrator for Dropoff’s call center solution and CRM platform. Setup users and run KPI reports from these platforms. * As part of the Customer Care Management team, work in partnership with the Account Management, Dispatch and Market Operations teams to seek customer care improvements. Skills & Experience * Bachelor's Degree preferred * Clear and precise communication skills - both written and verbal. * Excellent problem-solving, leadership, and customer care skills. * Ability to coach, train, and motivate employees and evaluate their performance. * Ability to both serve and lead team activities, promoting a spirit of teamwork. * Excellent interpersonal skills, maintaining a positive and composed demeanor while working with team members, individuals in different departments, customers and in pressured situations. * Strong analytical skills to view complex data, draw accurate conclusions, and identify recommendations. * Ability to apply critical thinking to analyze customer issues, evaluate solutions, and implement effective strategies. * Willingness to adapt and demonstrate flexibility in a fast-paced, constantly evolving work environment. * 4+ years in Customer Service (online and/or telephone) * 2+ years in a supervisory role. * Flexible schedule, some weekends required * Proficiency with Office Suite and G-Suite. * Experience working remotely and managing remote employees. * Experience working with Customer Care technologies like ZenDesk and Dialpad. Dropoff Benefits * Stock options (everyone is an owner in the company) * Great Healthcare Plan for you and all dependents (we help you out with the cost!) * Flexible vacation policy (work/life balance is important to us!) * Culture (we are an inclusive team who celebrates our unique talents) * Room to grow your career (we encourage internal career progression and are proud to see our team members take on new roles) Dropoff is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

Key Responsibilities Field incoming calls from members requiring emergency roadside assistance Document details of member distress and ensure their immediate safety Collaborate with teams to ensure smooth operation of Emergency Roadside Service Required Qualifications and Education Prior cust

Key Responsibilities: Deliver personalized service and respond to product inquiries Conduct research and follow up on member issues to achieve resolution Provide administrative support and participate in team huddles Required Qualifications: High school diploma or equivalent 1+ years of cust

Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Listens and probes callers in a professionally and timely manner to determine purpose of the calls. Customer Care Associate - Philadelphia PACE Application Center.

A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems with internal stakeholders Enhance customer support quality and take responsibility for projects Requ

Customer Service / Remote] - Anywhere in U. Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues thro

A company is looking for a Member Contact Center Representative I, Full Time - Remote.

The Contact Center Representative will be responsible for successfully fielding and resolving a large volume of inquiries via phone and other potential contact methods within the Contact Center in a friendly, positive, and effective manner. Familiarity with call center systems and practices. Join us

A company is looking for a Call Center Agent for full-time or part-time remote positions. Key Responsibilities Manage large volumes of inbound and outbound calls Identify and assess customer needs to ensure satisfaction Document customer interactions and maintain accurate records Required Quali

Customer Service / Remote] - Anywhere in U.