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Job DescriptionJob description In our world, “high ticket” is anything with a price point of about $10k or above. We firmly believe that some of the most talented sales professionals in the world are underpaid because they’re in the wrong vehicle selling the wrong product. We take pride in seeking out top talent, developing them further into highly trained closers, and enabling them to reach new levels of earning potential through high ticket sales with WFS Group. Put simply, there are a handful of things a sales role needs to provide for you to maximize earning potential: high quality leads, high deal velocity, high average sales price, short sales cycle, a strong commission structure, and solid systems & training to support you; we provide all of that. If your current position is missing any one of those key elements, you owe it to yourself to apply and find out for yourself. Competitive Commission Structure & Earning Potential! Selling Life Changing Products! Inbound Leads from Word Class Marketing! A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales! Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Position Overview: We’re looking for top performing sales professionals that are grateful to wake up to a full calendar of leads and are addicted to chasing the rush of the deal! This role is a closer position which will primarily consist of taking inbound scheduled sales calls generated from our marketing efforts, taking the leads through the WFS proprietary selling framework, managing your pipeline, and maximizing revenue by generating sales. Although this role is NOT an outbound role, we are NOT looking for lazy closers. We want hungry, ambitious, and grateful closers that aren’t afraid to dial additional opportunities in between scheduled calls. If you are a self-motivated and growth-driven individual, we encourage you to apply for this opportunity. Why High Ticket Closers LOVE WFS Group: * Fully location independent (remote position) * Set your own hours, manage your own calendar * $10-15k average deal value * 10-14 day average sales cycle * Consistent inbound lead flow * Huge earning potential for those that are willing to hustle * Word class sales training & weekly team coaching * High Performance Culture (A players only) * Offers that change our customers lives!! Responsibilities: * Consistently increase product knowledge by consuming the content in the sales training center. * Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call game tape, and strategize around the pipeline. * Follow the WFS proprietary selling framework to take leads through the sales process (training provided). * Engage in deep question led discovery dialogue to identity challenges, pain points, and gaps that create the need, desire, & urgency for WFS products and services. * Build and maintain relationships with leads, using a consultative sales approach to understand their goals, objectives, and dominant buying motives. * Utilize WFS sales material & tools to deliver persuasive sales presentations via zoom that speak to core desires, highlighting the key benefits and value of WFS products and services. * Achieve or exceed sales quotas and targets, consistently meeting or exceeding sales performance expectations. * Adhere to CRM best practices to track and manage sales activities, including lead management, follow-up, and accurate forecasting. * Collaborate with cross-functional teams to ensure a seamless and successful sales process. * Display WFS core values at all times to contribute to a high performance culture. Requirements: * 2 years of previous experience in high ticket sales or consultative sales process, with a proven track record of closing deals and driving revenue. * Effective communication and presentation skills. * Self-starter with a strong drive for success. * Ability to work independently and manage time effectively. * Excellent people skills with the ability to create rapport. * Experience and working knowledge of CRM systems. You SHOULD apply if: * KNOW you were born to be a top producer/top earner * You have extensive experience in phone/zoom sales * You’re hungry with tenacity and not a spoiled lazy closer * Bring energy and enthusiasm to every room you’re in * You’re a strategic individual and thoroughly enjoy the sales process * You’re extremely coachable and disciplined * You can learn and adapt quickly in a fast paced sales environment * You have advanced sales experience * You consider yourself to be of the most elite sales professionals out You should NOT apply if: * Aren’t all of the things listed above * Can’t commit to learning our systems, processes, and offer * Don’t work well in a structured team setting with other top performers * Don’t have amazing communication skills * Are a one trick pony and not a dynamic individual * Get stressed out in fast paced operations * NEED results overnight * Don’t have legit sales experience * Are lying about your experience Job Type: Full-time Pay: $90,000.00 - $140,000.00 per year This position is an Independent Contractor Role - 1099 Flexible Schedule: * Monday to Friday Work Location: Remote Compensation Range: $90K - $240K

Job DescriptionDescription: Title: Crisis Intervention Specialist Type: Full-Time Day and Swing shifts Payrate: $27.06/hr Location: In person role, at Seattle Call Center Union Representation: Represented by OPEIU POSITION SUMMARY: The Crisis Intervention Specialist (CIS) provides assistance to the trained Phone Workers and Call Screeners on the Regional Crisis Line. The CIS assists Phone workers in assessing, developing, and implementing, and resolving emergent and non-emergent calls. Crisis Intervention Specialists will work collaboratively with Screeners to assess the most appropriate resource for callers to be directed to when needed. The CIS provides feedback on adherence to our clinical model and debriefing and emotional support for volunteers following calls that are emotional or difficult. The CIS takes phone calls from crisis and professional lines as instructed by the Crisis Services Clinician. The CIS completes Case Reviews and accurately and timely reviews log-sheets and screening guides. The CIS participates in program meetings and attends training and in-services. KNOWLEDGE AND ABILITIES: • Proven track record of cultivating and nurturing productive professional relationships across diverse stakeholders, fostering collaboration, and achieving organizational objectives., • Demonstrated capability in collaborating seamlessly within interdisciplinary teams comprising clinical personnel and volunteers, leveraging collective expertise to deliver high-quality outcomes., • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Exhibit a comprehensive understanding of the public mental health system, including its policies, resources, and procedures, enabling effective navigation and collaboration within the broader mental health community. A. Phone Room Support 1. Follows guidance of Crisis Services Clinician regarding priorities in phone room, taking calls, supporting phone workers, and adding needed support as outlined by CSC and supervisors., 2. Facilitates Support for Trained Phone Workers (PWs): a. Guides Phone Workers and Screeners in assessing both emergent and non-emergent calls. b. Supports Phone Workers in devising and executing appropriate interventions for both emergent and non-emergent calls based on our clinical model. c. Aids Phone Workers in resolving issues arising from emergent and non-emergent calls. 3. Ensures adequate monitoring of both emergent and non-emergent calls., 4. Offers Effective Feedback and Debriefing Sessions Following Calls to Phone Workers as needed., 5. Conducts Training on Call Handling Skills, Policies, and Procedures., 6. Contributes to the Evaluation of Phone Workers by Providing Input to the Crisis Services Clinician as requested., 7. Assists Phone Workers in Following Phone Worker Requirements. B. Service Delivery • Monitors call queue and responds promptly to meet service and contractual metrics., • Demonstrates comprehensive understanding of Mental Health Systems across various counties, including their respective procedures., • Displays proficiency in accessing Crisis Connections resources, including:, • Effective utilization of Electronic Health Record System, Carelogic, and County communication systems such as OpenBeds and ECLS Phone Message Log for coordination with DCRs and Mobile Teams., • Competent use of ECLS/PMLS while providing information in ECLS to Hospitals, Crisis Units, First Responders., • Utilization of non-computerized information., • Exhibits familiarity with phone room protocol and procedures, including:, • Maintaining accurate clinical logs in adherence to trauma-informed guidelines to ensure nonjudgmental language., • Timely and accurate linkage to DCRs, Mobile Crisis Teams, or Afterhours Agencies., • Provides thorough consultation to both professionals and non-professionals., • Maintains a high standard of professionalism in interactions with PWs, consumers, and professionals., • Conducts accurate and timely QA checks of Call logs during logging., • Makes effective use of Clinical Supervision., • Verify bed availability in the WA Trac database and the County's registry of patients awaiting placement in appropriate psychiatric treatment beds., • Establish and maintain communication channels with designated hospitals that have suitable beds for patient placement., • Utilize established criteria outlined in the Patient Placement Guidelines decision tree to match patients with available psychiatric beds., • Inform hospitals with available beds of potential patients, facilitating the assessment process., • Notify hospitals where patients are awaiting placement once a hospital with bed availability has been informed., • Record placement outcomes, including completed placements or reasons for unaccepted referrals, in the County database., • Actively participates in the Performance Excellence Program (PEP) to establish and pursue professional growth goals in the capacity of a CIS., • Regularly attend training offered by Crisis Connections to enhance professional development and expertise in the field of Mental Health., • Engages in community committees and book clubs facilitated by the DEIB (Diversity, Equity, Inclusion, and Belonging) department to contribute to a culture of diversity and inclusion., • Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours., • Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols., • Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive., • Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers., • Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness., • Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job Description Hours: Monday-Friday, 8am-5pm Rate of Pay: $25-30 DOE Company Description Copiers Northwest is a premier, nationally recognized provider of office technology products and services. As a locally owned and managed independent company, we have the flexibility to customize acquisition and service programs tailored to your business needs. Our programs help manage change, streamline workflow, and control document-related expenses, far surpassing the capabilities of traditional copiers. Partner with CNW to ensure comprehensive solutions for your office technology. Role Description The Supply Chain & Billing Supervisor II is responsible for overseeing the Supplies Team and ensuring the smooth, efficient, and cost-effective management of the supply chain. This role requires a balance of leadership, problem-solving, and operational expertise. The Supervisor will coach and develop team members, monitor and improve processes, maintain strong vendor relationships, and ensure accurate, timely processing and fulfillment of purchase orders. As a working Supervisor, this role will provide backup support to the team when needed, including handling escalated customer inquiries, managing supply backorders, and processing inventory orders. Collaboration with Sales, Dispatch, Warehouse, Order Processing, Purchasing, Remote Support, Accounting, and Leadership teams is essential This is a Hybrid position - 3 days per week in our Seattle office / 2 days from your home office Key Responsibilities • Supervise, mentor, and develop Supplies Team members through coaching, 1:1s, and team meetings, • Review and improve Supplies policies and procedures to enhance efficiency, accuracy, and cost savings, • Audit orders and communications to ensure compliance with standards and quality of service, • Oversee inventory management: monitoring stock, processing orders, and updating records, pricing, and product information, • Handle escalated customer concerns, providing timely and effective resolutions, • Maintain and strengthen vendor relationships; negotiate costs, track availability, and identify new potential vendors, • Reconcile vendor invoices against purchase orders, ensuring accuracy of pricing, freight, and tracking, • Provide professional, timely communication with internal teams, customers, and vendors, • Partner with Order Processing and Sales teams to resolve backorders, track fulfillment, and communicate ETAs, • Serve as a backup to Supplies team members, assisting with phone and email support when necessaryQualifications, • 2–4 years of supervisory experience, preferably leading a customer-facing team (customer service, order entry, retail, or call center), • 2–4 years of experience with Windows OS, Outlook, and Excel; CRM or inventory management software preferred, • Prior bookkeeping, purchasing or supply chain experience strongly preferred, • Ability to work a consistent Monday–Friday 8–5 schedule with reliable attendanceEssential Core Competencies, • Strong leadership, mentoring, and performance management skills, • Critical thinking and problem-solving abilities with a common-sense approach, • Excellent organizational skills and meticulous attention to detail, • Ability to manage multiple priorities and deadlines in a fast-paced environment, • Strong verbal and written communication skills, • Adaptability to new processes, responsibilities, and shifting business needs, • Positive, professional attitude and a proactive, self-starting work ethic, • Medical, Dental & Vision Insurance, • 401(k) with Company Match, • Paid Vacation + Accrued PTO, • Paid Holidays, • Employee Assistance Program Copiers Northwest (CNW) is committed to maintaining a diverse and inclusive workplace. CNW is an equal opportunity employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CNW job opportunities. CNW participates in E-Verify. CNW will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Job DescriptionWho We Are: Cecelia Health is a national virtual specialty medical practice serving people with chronic conditions across the care continuum. We expand access to care and provide personalized clinical support to help patients achieve sustained engagement and durable outcomes. Powered by digital tools and uniquely data-enabled, our integrated care approach addresses the whole person with proactive, coordinated support focused on clinical, behavioral, social, and emotional needs across cardiometabolic and related conditions. Following evidence-based guidelines and clinical best practices, our solution is scalable for health plans, providers, health systems, and life sciences. What You'll Do: The Care Coordinator is a remote role within our Clinical team that is responsible for handling inbound and outbound calls to support our members. In this role, the Care Coordinator will complete telephonic intake screening questionnaires, complete audio/video initial program assessments with members, conduct cold calls to pursue member engagement, and schedule member appointments. This position collaborates closely with our clinicians and plays a pivotal role in delivering outstanding customer service to our members. Primary Responsibilities: • Handle inbound and outbound calls to support our members., • Complete intake screening questionnaires with members., • Complete audio/video initial program assessments with members, • Conduct cold calls to pursue member engagement., • Route inbound calls to the appropriate clinician., • Simultaneously navigate three technology platforms (e.g. patient service center with an integrated call center, EHR system, and member-facing app)., • Assist members with scheduling appointments with clinicians., • Provide outstanding customer service to all members., • Compose thoughtful and personalized responses to members on a variety of topics., • Collaborate with clinicians, team leads, and clinical managers., • Use critical thinking skills to address member inquiries while always aiming to achieve resolution., • Support clinical operations and administration as needed., • 2+ years of healthcare/clinical experience., • Call agent experience is preferred., • Passionate about customer service and member satisfaction., • Ability to work independently and as part of a team., • Strong problem solving, critical thinking, and organizational skills., • Strong communication and time management skills., • Must be comfortable setting up and maintaining company-issued equipment (e.g. laptop, monitor, etc.)., • Basic understanding of EHR/EMR applications., • Proficiency in Microsoft Office., • Must live in the United States.Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws. Current job openings at Cecelia Health are listed on our careers page. We will never ask you to provide sensitive financial or personal information throughout the recruitment or interview process. Cecelia Health will never extend a job offer without interviewing candidates via phone/video. Powered by JazzHR uUJbbCswwl

Job DescriptionJob description In our world, “high ticket” is anything with a price point of about $10k or above. We firmly believe that some of the most talented sales professionals in the world are underpaid because they’re in the wrong vehicle selling the wrong product. We take pride in seeking out top talent, developing them further into highly trained closers, and enabling them to reach new levels of earning potential through high ticket sales with WFS Group. Put simply, there are a handful of things a sales role needs to provide for you to maximize earning potential: high quality leads, high deal velocity, high average sales price, short sales cycle, a strong commission structure, and solid systems & training to support you; we provide all of that. If your current position is missing any one of those key elements, you owe it to yourself to apply and find out for yourself. Competitive Commission Structure & Earning Potential! Selling Life Changing Products! Inbound Leads from Word Class Marketing! A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales! Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Position Overview: We’re looking for top performing sales professionals that are grateful to wake up to a full calendar of leads and are addicted to chasing the rush of the deal! This role is a closer position which will primarily consist of taking inbound scheduled sales calls generated from our marketing efforts, taking the leads through the WFS proprietary selling framework, managing your pipeline, and maximizing revenue by generating sales. Although this role is NOT an outbound role, we are NOT looking for lazy closers. We want hungry, ambitious, and grateful closers that aren’t afraid to dial additional opportunities in between scheduled calls. If you are a self-motivated and growth-driven individual, we encourage you to apply for this opportunity. Why High Ticket Closers LOVE WFS Group: * Fully location independent (remote position) * Set your own hours, manage your own calendar * $10-15k average deal value * 10-14 day average sales cycle * Consistent inbound lead flow * Huge earning potential for those that are willing to hustle * Word class sales training & weekly team coaching * High Performance Culture (A players only) * Offers that change our customers lives!! Responsibilities: * Consistently increase product knowledge by consuming the content in the sales training center. * Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call game tape, and strategize around the pipeline. * Follow the WFS proprietary selling framework to take leads through the sales process (training provided). * Engage in deep question led discovery dialogue to identity challenges, pain points, and gaps that create the need, desire, & urgency for WFS products and services. * Build and maintain relationships with leads, using a consultative sales approach to understand their goals, objectives, and dominant buying motives. * Utilize WFS sales material & tools to deliver persuasive sales presentations via zoom that speak to core desires, highlighting the key benefits and value of WFS products and services. * Achieve or exceed sales quotas and targets, consistently meeting or exceeding sales performance expectations. * Adhere to CRM best practices to track and manage sales activities, including lead management, follow-up, and accurate forecasting. * Collaborate with cross-functional teams to ensure a seamless and successful sales process. * Display WFS core values at all times to contribute to a high performance culture. Requirements: * 2 years of previous experience in high ticket sales or consultative sales process, with a proven track record of closing deals and driving revenue. * Effective communication and presentation skills. * Self-starter with a strong drive for success. * Ability to work independently and manage time effectively. * Excellent people skills with the ability to create rapport. * Experience and working knowledge of CRM systems. You SHOULD apply if: * KNOW you were born to be a top producer/top earner * You have extensive experience in phone/zoom sales * You’re hungry with tenacity and not a spoiled lazy closer * Bring energy and enthusiasm to every room you’re in * You’re a strategic individual and thoroughly enjoy the sales process * You’re extremely coachable and disciplined * You can learn and adapt quickly in a fast paced sales environment * You have advanced sales experience * You consider yourself to be of the most elite sales professionals out You should NOT apply if: * Aren’t all of the things listed above * Can’t commit to learning our systems, processes, and offer * Don’t work well in a structured team setting with other top performers * Don’t have amazing communication skills * Are a one trick pony and not a dynamic individual * Get stressed out in fast paced operations * NEED results overnight * Don’t have legit sales experience * Are lying about your experience Job Type: Full-time Pay: $90,000.00 - $150,000.00 per year This position is an Independent Contractor Role - 1099 Flexible Schedule: * Monday to Friday Work Location: Remote Compensation Range: $90K - $240K

Job DescriptionDescription: Job Title: Contact Center Operations Manager – Crisis Contact Center Location: Onsite, Seattle Job Type: Full-time; Exempt Compensation: $99,000-108,000 per year Reports To: Director of Contact Center Operations Union Representation: Non-union role Schedule: Monday - Friday; 9 am - 5 pm (variable) POSITION SUMMARY: We are seeking an experienced and dynamic Contact Center Operations Manager to lead and oversee the daily operations of our Crisis Contact Center. The ideal candidate will play a crucial role in managing a high-performing, compassionate team that works alongside clinical counterparts to provide immediate support to individuals in crisis. This is a leadership position requiring expertise in contact center operations, a strong understanding of crisis intervention processes, and a deep commitment to providing empathetic care in high-pressure situations. JOB DUTIES AND RESPONSIBILITIES Lead Contact Center Operations: • Manage day-to-day operations of the Crisis Contact Center, ensuring efficient workflow, response times, and service quality., • Oversee scheduling, staffing, and resource allocation to maintain 24/7 coverage and meet performance targets., • Collaborate with clinical teams (e.g., Clinical Managers, Clinical Director) to ensure integrated crisis response and seamless service delivery., • Staff Management & Development:, • Recruit, train, and supervise a team of Operations Supervisors and phone workers., • Provide regular performance coaching, feedback, and professional development opportunities to ensure high standards of service., • Develop and implement coaching and development best practices for frontline Supervisors., • Foster a positive, supportive, and collaborative work environment for team members., • Crisis Response and Escalation Management:, • Ensure effective management of crisis calls., • Continuously monitor call volume, response times, and interaction outcomes to identify areas for improvement in crisis intervention., • Process Improvement and Quality Assurance:, • Develop and implement best practices, policies, and procedures to improve operational efficiency and service quality., • Oversee quality assurance programs to ensure calls and interactions meet clinical, operational, and regulatory standards., • Use data analytics and feedback to assess performance and implement corrective actions when necessary., • Collaboration and Cross-Functional Support:, • Act as the primary liaison between the contact center and clinical teams, ensuring alignment on processes and communication., • Participate in multidisciplinary team meetings to review contact outcomes, and improve service delivery., • Reporting & Compliance:, • Maintain accurate records of call volumes, outcomes, and performance metrics., • Prepare regular reports on contact center performance, crisis intervention outcomes, and service trends for senior leadership., • Ensure compliance with regulatory requirements, confidentiality standards, and organizational policies related to crisis intervention., • Crisis and Emergency Preparedness:, • Assist in the development and implementation of emergency response protocols for heightened or specialized crisis situations., • Education:, • Bachelor's degree in Business Administration, Healthcare Administration, Psychology, Social Work, or a related field preferred., • Experience:, • Minimum of 5 years of experience in contact center operations, with at least 2 years in a leadership role., • Experience in a healthcare or crisis services environment preferred, or a related field., • Familiarity with contact center principles, leadership best practices and KPI management., • Skills:, • Strong leadership and team management skills, with a proven ability to motivate and lead in high-stress environments., • Excellent communication and interpersonal skills, with the ability to work effectively with clinical professionals, external stakeholders, and diverse populations., • Ability to analyze performance metrics, identify trends, and implement improvements., • Knowledge of industry regulations, including HIPAA, and compliance standards related to crisis intervention., • Proficient in using contact center software, customer relationship management (CRM) tools, and data analytics platforms. Core Competencies: • Crisis Management: Ability to remain calm and composed during high-stress situations, providing clear guidance and support., • Collaboration: Skilled in fostering cross-functional teamwork and integrating clinical and operational workflows., • Problem Solving: Strong critical thinking and problem-solving abilities, especially in fast-paced, evolving environments., • Empathy & Compassion: Demonstrates empathy and understanding for individuals experiencing crises, ensuring a supportive and non-judgmental approach., • Impact: Make a direct impact on individuals in crisis and the overall well-being of the community., • Growth: Opportunity for professional development and career growth in a rapidly expanding field., • Team-Oriented Environment: Work alongside a passionate, supportive team that values collaboration and continuous learning., • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Self-care tools & weekly check ins with your supervisor, • Voluntary Benefits, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionJob description Sales Manager Job Description A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales! Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Competitive Comp Structure & Earning Potential! Selling Life Changing Products! Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company, one of the main ways we differentiate ourselves is by positioning that we are not just “done for you sales” but rather “done for you sales operations.” The distinction is that while competitors just simply provide the sales talent, we bring a more comprehensive solution that includes sales management and all of our scaling systems. Needless to say, the Sales Manager is a critical role in our sales management infrastructure, and in the overall solution we provide to our clients.. The way our management structure is designed is that each Sales Manager oversees a few key accounts depending on the size, sales volume, and overall workload. This dynamic role varies in day to day responsibilities based on the specific demands of the assigned accounts and the critical areas of focus, but includes overseeing pipeline management, consistently conducting call reviews, evaluating rep performance, ensuring CRM data & reporting accuracy to make projections, identify training & rep development opportunities, and consistently suggesting operational improvements to maximize sales and find new levels of untapped potential for the prospective accounts. You SHOULD apply to this role if: * You have sales management experience managing large teams * You have extensive experience working in lead generation based businesses * You are great at managing the qualitative side of sales (culture, training, rep development) AND quantitative side of sales (data, sales metrics, performance KPIs, and quotas) * You have a bunch of experience driving efficiency through tech stack & process to minimize revenue leakage * You have experience managing sales teams in the high ticket alternative education space (huge plus) * You understand the importance of sales enablement & can help ideate & give input on sales material * You know how to lead and motivate high intensity sales teams * Sales tech and spreadsheets don't stress you out * You understand the importance of establishing a feedback loop with marketing * You’ve had challenges finding your current role exciting * You’re stuck in a mundane repeatable process working in a static environment * You believe in the power of data and use it to make informed decisions * You enjoy fast paced energetic environments * You LOVE learning new things & having fun at the same time You SHOULD NOT apply to this role if: * You are NOT an independent thinker * You don’t have real experience managing sales teams through data & forecasts * You haven’t managed a sales team with at least 5 or more sales reps * If you think it would be lame to help sales teams grow lightening fast * If you can’t learn CRM systems and manage through reports * You are absolutely clueless when it comes to understanding lead generation * You get frustrated easily instead of looking at challenges as a puzzle to solve * You are NOT teachable and do NOT seek personal development * You eat your pizza with ranch (may be flexible on this one) Major Roles & Responsibilities: * Evaluates lead flow ratios and rep capacity on a daily basis * Works closely with marketing teams on lead flow initiatives to ensure profitable return on ad spend for our accounts * Tracks and monitors sales reps’ pipelines to ensure best lead management practices * Consistently managing out of the CRM to find and prevent missed opportunities * Run all daily sales syncs * Create sales trainings for sales training center (STC) * Enforce adherence to sales process SOPs * Reviews and analyzes calls recordings and creates call reviews for training purposes * Helps strategize deals with sales reps to increase sales * Maintains projections and manages sales quotas * Track and evaluate sales rep performance to make data driven decisions * Exemplify the WFS core values & display rep spotlights * Review all end of day reports from sales reps * Attend all account status meetings * Study account offers/product knowledge (training center resident expert) * Communicate staffing needs based on capacity & performance * Assist the CSO & recruiting team in interviewing and hiring new sales reps * Onboarding, training, and ramping new sales reps * Identify sales enablement assets & process improvements * Work with the sales integrators on all data, reporting, & CRM accuracy * Communicate to sales integrator all tech related tasks * Takes complete revenue ownership Job Type: Full-time Pay: $100,000.00 - $175,000.00 per year Schedule: * Monday to Friday Work Location: Remote Compensation Range: $100K - $175K

Job DescriptionJob description A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales 🤪Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Competitive Comp Structure & Earning Potential! Selling Life Changing Products! Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company, one of the main ways we differentiate ourselves is by positioning that we are not just “done for you sales” but rather “done for you sales operations.” The distinction is that while competitors just simply provide the sales talent, we bring a more comprehensive solution that includes sales management and all of our scaling systems. Needless to say, the Sales Director is a critical role in our sales management infrastructure, and in the overall solution we provide to our clients.. The way our management structure is designed is that each Sales Director oversees a few key accounts depending on the size, sales volume, and overall workload. This dynamic role varies in day to day responsibilities based on the specific demands of the assigned accounts and the critical areas of focus, but includes overseeing pipeline management, consistently conducting call reviews, evaluating rep performance, ensuring CRM data & reporting accuracy to make projections, identify training & rep development opportunities, and consistently suggesting operational improvements to maximize sales and find new levels of untapped potential for the prospective accounts. You SHOULD apply to this role if: * You have experience managing sales teams in the high ticket alternative education space (Required) * You have extensive experience working in lead generation based businesses * You are great at managing the qualitative side of sales (culture, training, rep development) AND quantitative side of sales (data, sales metrics, performance KPIs, and quotas) * You have extensive experience driving efficiency through tech stack & a process to minimize revenue leakage * You understand the importance of sales enablement & can help ideate & give input on sales material * You know how to lead and motivate high intensity sales teams * Sales tech and spreadsheets don't stress you out * You understand the importance of establishing a feedback loop with marketing * You’ve had challenges finding your current role exciting * You’re stuck in a mundane repeatable process working in a static environment * You believe in the power of data and use it to make informed decisions * You enjoy fast paced energetic environments * You LOVE learning new things & having fun at the same time You SHOULD NOT apply to this role if: * You are NOT an independent thinker * You don’t have real experience managing high ticket sales teams through data & forecasts * You haven’t managed a sales team with at least 5 or more sales reps * If you think it would be lame to help sales teams grow lightening fast * If you can’t learn CRM systems and manage through reports * You are absolutely clueless when it comes to understanding lead generation * You get frustrated easily instead of looking at challenges as a puzzle to solve * You are NOT teachable and do NOT seek personal development * You eat your pizza with ranch (may be flexible on this one) Major Roles & Responsibilities: * Evaluates lead flow ratios and rep capacity on a daily basis * Works closely with marketing teams on lead flow initiatives to ensure profitable return on ad spend for our accounts * Tracks and monitors sales reps’ pipelines to ensure best lead management practices * Consistently managing out of the CRM to find and prevent missed opportunities * Run all daily sales syncs * Create sales trainings for sales training center (STC) * Enforce adherence to sales process SOPs * Reviews and analyzes calls recordings and creates call reviews for training purposes * Helps strategize deals with sales reps to increase sales * Maintains projections and manages sales quotas * Track and evaluate sales rep performance to make data driven decisions * Exemplify the WFS core values & display rep spotlights * Review all end of day reports from sales reps * Attend all account status meetings * Study account offers/product knowledge (training center resident expert) * Communicate staffing needs based on capacity & performance * Assist the CSO & recruiting team in interviewing and hiring new sales reps * Onboarding, training, and ramping new sales reps * Identify sales enablement assets & process improvements * Work with the sales integrators on all data, reporting, & CRM accuracy * Communicate to sales integrator all tech related tasks * Takes complete revenue ownership Job Type: Full-time Pay: $120,000.00 - $250,000.00 per year Compensation package: * Bonus opportunities * Commission pay * Uncapped commission Schedule: * Monday to Friday Work Location: Remote Compensation Range: $120K - $250K

Job DescriptionDescription: Title: Crisis Intervention Specialist (GY shift) Type: Full-Time & Part-time Openings After-hours/Graveyard shifts. Payrate: $27.06/hr +$2.00/hr shift differential for Graveyard Location: In person role, at Seattle Call Center Union Representation: Represented by OPEIU POSITION SUMMARY: The Crisis Intervention Specialist (CIS) provides assistance to the trained Phone Workers and Call Screeners on the Regional Crisis Line. The CIS assists Phone workers in assessing, developing, and implementing, and resolving emergent and non-emergent calls. Crisis Intervention Specialists will work collaboratively with Screeners to assess the most appropriate resource for callers to be directed to when needed. The CIS provides feedback on adherence to our clinical model and debriefing and emotional support for volunteers following calls that are emotional or difficult. The CIS takes phone calls from crisis and professional lines as instructed by the Crisis Services Clinician. The CIS completes Case Reviews and accurately and timely reviews log-sheets and screening guides. The CIS participates in program meetings and attends training and in-services. KNOWLEDGE AND ABILITIES: • Proven track record of cultivating and nurturing productive professional relationships across diverse stakeholders, fostering collaboration, and achieving organizational objectives., • Demonstrated capability in collaborating seamlessly within interdisciplinary teams comprising clinical personnel and volunteers, leveraging collective expertise to deliver high-quality outcomes., • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Exhibit a comprehensive understanding of the public mental health system, including its policies, resources, and procedures, enabling effective navigation and collaboration within the broader mental health community., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES: A. Phone Room Support 1. Follows guidance of Crisis Services Clinician regarding priorities in phone room, taking calls, supporting phone workers, and adding needed support as outlined by CSC and supervisors., 2. Facilitates Support for Trained Phone Workers (PWs): a. Guides Phone Workers and Screeners in assessing both emergent and non-emergent calls. b. Supports Phone Workers in devising and executing appropriate interventions for both emergent and non-emergent call based on our clinical model. c. Aids Phone Workers in resolving issues arising from emergent and non-emergent calls. 3. Ensures adequate monitoring of both emergent and non-emergent calls., 4. Offers Effective Feedback and Debriefing Sessions Following Calls to Phone Workers as needed., 5. Conducts Training on Call Handling Skills, Policies, and Procedures., 6. Contributes to the Evaluation of Phone Workers by Providing Input to the Crisis Services Clinician as requested., 7. Assists Phone Workers in Following Phone Worker Requirements. B. Service Delivery • Monitors call queue and responds promptly to meet service and contractual metrics., • Demonstrates comprehensive understanding of Mental Health Systems across various counties, including their respective procedures., • Displays proficiency in accessing Crisis Connections resources, including:, • Effective utilization of Electronic Health Record System, Carelogic, and County communication systems such as OpenBeds and ECLS Phone Message Log for coordination with DCRs and Mobile Teams., • Competent use of ECLS/PMLS while providing information in ECLS to Hospitals, Crisis Units, First Responders., • Utilization of non-computerized information., • Exhibits familiarity with phone room protocol and procedures, including:, • Maintaining accurate clinical logs in adherence to trauma-informed guidelines to ensure nonjudgmental language., • Timely and accurate linkage to DCRs, Mobile Crisis Teams, or Afterhours Agencies., • Provides thorough consultation to both professionals and non-professionals., • Maintains a high standard of professionalism in interactions with PWs, consumers, and professionals., • Conducts accurate and timely QA checks of Call logs during logging., • Makes effective use of Clinical Supervision., • Verify bed availability in the WA Trac database and the County's registry of patients awaiting placement in appropriate psychiatric treatment beds., • Establish and maintain communication channels with designated hospitals that have suitable beds for patient placement., • Utilize established criteria outlined in the Patient Placement Guidelines decision tree to match patients with available psychiatric beds., • Inform hospitals with available beds of potential patients, facilitating the assessment process., • Notify hospitals where patients are awaiting placement once a hospital with bed availability has been informed., • Record placement outcomes, including completed placements or reasons for unaccepted referrals, in the County database., • Actively participates in the Performance Excellence Program (PEP) to establish and pursue professional growth goals in the capacity of a CIS., • Regularly attend training offered by Crisis Connections to enhance professional development and expertise in the field of Mental Health., • Engages in community committees and book clubs facilitated by the DEIB (Diversity, Equity, Inclusion, and Belonging) department to contribute to a culture of diversity and inclusion., • Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours., • Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols., • Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive., • Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers., • Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness., • Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Position Title: 911 Call Diversion Specialist Position reports to: Clinical Supervisor of 911 Diversion Type: Wednesday - Saturday 5:00 PM to 3:00 AM Location: Remote Payrate: $31.04/hr. Union Representation: Represented by OPEIU Local 8 Training Schedule: Requires ability to train onsite in Seattle, moving remotely as determined during training. Candidates must demonstrate strong computer technology skills prior to hire and during training. PROGRAM SUMMARY: Crisis Connections, in collaboration with Valley Communications Center, the Department of Health and King County Behavioral Health Recovery Division is developing an innovative team of behavioral health crisis responders and essential health & human services professionals with training in telephonic crisis intervention to support911 call centers. This 911/988/211 Call Diversion project integrates emergency response services (911) with crisis intervention services (988) and health and human services (211). This aims to provide a more comprehensive and coordinated response to emergencies, mental health crises and essential needs support. This position will work closely with multiple teams, across multiple organizations. We are seeking passionate individuals who are dedicated to learning, thrive in changing environments and want to make a positive impact in their community to join this important initiative. Our role is critical to ensure that individuals in crisis receive the support they need, while helping to reduce the strain on law enforcement and the criminal justice system. POSITION SUMMARY: The Diversion Specialist will play a key role in responding to individuals in acute crisis who contact 911. Diversion Specialists will provide crisis intervention and information & referrals to essential community resources with the goal of stabilizing the individual and reducing the likelihood of future crises. This position has two key functions (1) providing immediate emotional support, de-escalation, and safety assessments and (2) assessing needs, performing intake screenings and providing appropriate information, referrals and advocacy as needed. Diversion Specialists are responsible for complete and accurate documentation of all calls and will receive extensive training. Those with an interest in the behavioral health system, contact center operations, data, human services and more may have opportunities to develop unique skillsets. JOB DUTIES AND RESPONSIBILITIES: • Responds to diverted 911 calls (possibly in future online chat, and SMS texts) to provide emotional support, risk assessment, crisis intervention and health & human services supporting a consistent and non-judgmental manner., • Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 911 contacts., • Completes referral intakes for 911 contacts to appropriate crisis response and health & human services system partners for higher level of intervention as needed., • Exhibits patience and responds to difficult contacts with sensitivity., • Alerts Clinician immediately to content involving possible danger to identified client or to other people (including suicide, homicide, child/elderly abuse, and other violent threats or ideation)., • Makes every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., • Completes accurate and detailed documentation for all contacts., • Adheres to strict confidentiality policy., • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Excellent verbal, written, and communication skills., • Evidence of computer technical proficiency and ability to work effectively in a fast-paced virtual environment., • Skilled in in operating in web-based computer environments & navigating multiple platforms concurrently., • Understanding of database and resource navigation concurrently., • Knowledge of mental health services & essential health & human services landscape., • Excellent call-handling skills, including the ability to respond to callers with patience, objectivity, and non-judgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and health & human services professionals., • Proven track record demonstrating excellent attendance habits., • Experience working in a remote environment preferred., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. Requirements Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. Requirements Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots., • High Speed Internet access, including wired ethernet connection The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionAccretive Technology Group | Customer Service Representative This role is fully onsite in Seattle, WA (downtown) We are currently hiring for swing, and overnight shifts About Us: Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success. Regular Tasks: • Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure detailed records are maintained for all customer contacts., • Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails., • Review customer accounts for possible fraudulent activity, and take appropriate action based on circumstances. Typical shift volume – varies., • Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts., • Understand and adhere to department policies, procedures, and escalation processes., • Maintain a high level of professionalism and respect with every interaction. The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time. Must be highly organized to keep track of daily volume, customer inquiries, and product improvements. Requirements: • At least 1 year of high-volume traffic in a call center environment, • Managing an average of 25 calls, 150 chats, and 30 emails per shift - simultaneously, • Multitasking is essential in every interaction, • High energy and commitment to superior customer support, • General computer/internet knowledge, • Interpersonal, communication, customer service, and time management skills are imperative, • Independent decision-making and good judgment are essential in every interaction, • Strong written and verbal communication skills required, • Clear and courteous writing and speaking style, • Ability to identify, analyze, and solve problems, • Punctuality and excellent attendance, • Excellent organizational skills, • Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time., • Basic math skills (add, subtract, multiply, and divide)Benefits/Perks:, • Employer-paid Medical, Dental, and Vision benefits, • Life & Disability Insurance Coverage, • Health Care FSA, • Day Care FSA, • 401(k) with a 50% contribution match (no limit), • Vacation and PTO plan, • Paid Holidays, • Semi-Annual Profit Sharing, • Our Customer Service Representatives have the potential to earn up to $8/hour over and above their base wage through our Compensation Incentive Program, • Gym/Exercise Membership Reimbursement, • $175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors. Employment opportunities and job offers at Accretive Technology Group will always come from Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Accretive Technology Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at Accretive Technology Group is Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin. • Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements. W2RQHO9C7l

Job Description HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for four years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to diversify our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: How YOU will make a Difference: We're looking for a dedicated Customer Care Manager who is enthusiastic about leading our call center team and championing new systems to elevate our customer service. If you have hands-on experience managing customer care advocates, training, reviewing data and analytics, enjoy finding creative ways to improve customer experiences, and love inspiring others to do their best work, we’d love to meet you. What YOU will do: • Oversee the daily operations of the customer care call center, ensuring the accurate quoting of eligibility, benefits and claims status and ensure issues are resolved promptly and effectively., • Lead by example and represent HMA’s ‘People First’ values., • Implement and manage new systems and technologies to improve call center efficiency and customer satisfaction., • Develop and monitor KPIs to measure the effectiveness of the customer care team and identify areas for improvement., • Mentor and support customer care advocates to ensure they have the skills and knowledge needed to provide exceptional service., • Collaborate with other departments to ensure a seamless customer experience and address any cross-functional issues., • Manage resources to achieve departmental budget targets., • Stay up-to-date with industry trends and best practices to continuously improve our customer care operations., • Exhibit strategic agility and analysis to drive the customer care strategy forward., • Manage complex challenges and drive critical decision-making processes., • Maintain a future-oriented mindset to anticipate and prepare for industry changes. Knowledge, Experience, and Key Attributes needed for Success: • Bachelor’s degree preferred, • 10+ years providing superior customer service preferably in a call center environment, • 1-2 years of proven experience managing a group of 12+ diverse customer care advocates including performance management., • In-depth knowledge of customer service principles and practices is required, • Experienced managing and monitoring customer call que, • Knowledge of policies involving managing non-exempt individual contributors, • Proven ability to collaborate with diverse business groups across the organization, • Uses data and analytics to make decisions and recommendations for refinement, • Highly organized and detail-orientated The base salary for this position in the greater Seattle area is $104,000-$115,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: • Seventeen (IC) days paid time off (individual contributors), • Eleven paid holidays, • Two paid personal and one paid volunteer day, • Company-subsidized medical, dental, vision, and prescription insurance, • Company-paid disability, life, and AD&D insurances, • Voluntary insurances, • HSA and FSA pre-tax programs, • 401(k)-retirement plan with company match, • Annual $500 wellness incentive and a $600 wellness reimbursement, • Remote work and continuing education reimbursements, • Discount program, • Parental leave At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit .

Job Description Remote Bilingual Call Center Representative (must live and work in WA State, no out-of-state hires) Language Fluency in either: Korean, Spanish, Russian, Vietnamese, and Chinese. (Must be fluent in one of the languages listed above to qualify for the role) What We Offer Pay: $26.42 (Multilingual) Benefits: Salary and benefits are set by collectively bargained contract or Memorandum of Understanding, determined by our staff union • Remote, Work from Home within WA state, • Will pay for travel for training week if over 60 miles away., • Possibility of up to 10 days in Seattle HQ office per year, • Monday – Friday 8am – 5pm; NO WEEKENDS, • Generous Paid Time Off Package; 14 vacation days, 15 sick days per year, and 3 personal holidays, • Paid holidays + paid time off between December 24th – January 1st (excluding weekends)., • Up to $25 per month for Fitness Membership reimbursement / and or $300 Personal Fitness Equipment, • Up to $100 per month for Wi-Fi (at-home) reimbursement, • Up to $500 for Work from Home Equipment reimbursement, • No Paycheck Deductions - Fully Employer Paid family health, dental, vision and pharmacy benefits (including domestic partners),, • No Paycheck Deductions - Fully employer-paid defined-benefit pension through SEIU after 3-full years of service,, • Pet Insurance, • A generous leave package, including up to 24 weeks of parental leave after 1-year of employment, • An optional 401(k) with up to 2% employer match, and, • Additional benefits as explained in the CBA., • Position included in Bargaining Unit. About Us SEIU 775 represents more than 55,000 long-term care workers providing quality home care, nursing home care, and residential services in Washington, Montana, and Alaska. SEIU 775’s mission is to unite the strength of all caregivers, to create a better life for ourselves and those we care for, and to lead the way to a more just and equitable world. In this position you will be answering inbound phone calls from members. This is an inbound call center role; a representative handles 40 or more calls on a typical day. Qualified individuals may be asked to translate written materials or spoken interpretation during meetings or representational proceedings. Other duties as assigned. Work Schedule: • Training Schedule: Hybrid. First 2 weeks in person training, followed by 2 weeks remotely, returning the 5th week to the Seattle office to take inbound calls with trainers’ support., • Condition of employment: Must be able to commit to the five (5) weeks of training as shown above. (No time off allowed, no exceptions), • Start Date: Friday, October 31st, 2025, • The MRC business hours are 8:00 am to 5:00 pm PST., • Regular shifts are 8 hours per day, 5 days per week (Mon – Fri)., • May be required to do political work for candidates and member political education as part of job duties., • Ability to work in fast-paced environment, • At least 1 year of direct Customer service experience (restaurants, call center, retail, technical support, hospitality), • Critical thinking aptitude, • Stable work history (not too many employment gaps, long periods of employment at one employer) Recruitment Processes • Position is posted, • Applications are screened based on qualifications, including language needs. Applicants must have full fluency in one of the languages listed above to be considered for the role., • If selected, our recruiter will reach out to you with an invitation to submit a recorded one-way video interview., • In this interview, you will be asked to submit a preliminary language test, • If you successfully pass your interview, you will be invited to a panel interview via Zoom., • If you successfully pass your interview, you will be invited to complete a language assessment., • This assessment is heavily weighted and has a big impact on your eligibility for hire., • After you have successfully passed your language assessment, our recruiter will reach out to you with next steps instructions. Women, people of color, and members of the LGBTQIA+ community are strongly encouraged to apply. AAP/EEO Statement SEIU 775 is an affirmative action employer and encourages applications from all qualified candidates without regard for race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental, or physical disability, or any other discrimination prohibited by law. SEIU 775 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental, or physical disability, or any other discrimination prohibited by law. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Nationa

Job DescriptionDescription: Position Title: 911 Call Diversion Clinician Reports to: 988 Clinical Supervisor Type: Thursday - Saturday; After-hours shift, 12 am - 8 am Pay rate: $37.97 + $4/hr. after-hours shift differential Location: Remote Union Representation: Represented by OPEIU PROGRAM SUMMARY: Crisis Connections, in collaboration with Valley Communications Center, the Department of Health and King County Behavioral Health Recovery Division is developing an innovative team of behavioral health crisis responders and essential health & human services professionals with training in telephonic crisis intervention to support 911 call centers. This 911/988/211 Call Diversion project integrates emergency response services (911) with crisis intervention services (988) and health and human services (211). This aims to provide a more comprehensive and coordinated response to emergencies, mental health crises and essential needs support. This position will work closely with multiple teams, across multiple organizations. We are seeking passionate individuals who are dedicated to learning, thrive in changing environments and want to make a positive impact in their community to join this important initiative. Our role is critical to ensure that individuals in crisis receive the support they need, while helping to reduce the strain on law enforcement and the criminal justice system. POSITION SUMMARY: The 911 Crisis Diversion Clinician is a qualified Mental Health Professional who is trained to provide risk assessment oversight, clinical decision making and support 911 Crisis Diversion Specialists through consultation and coaching during live calls. Diversion Clinicians take lead in developing crisis intervention plans and coordinate with Diversion Specialists information & referrals to essential community resources with the goal of stabilizing the individual and reducing the likelihood of future crises. This selected candidate must bring clinical expertise in the areas of crisis intervention, de-escalation, and mental health. Responsibilities include monitoring the delivery of services via phone and in the future chat/text. The 911 Crisis Diversion Clinician will ensure that callers receive appropriate emotional support, and referrals to the appropriate level of care. QUALIFICATIONS AND EXPERIENCE NEEDED: • Master’s degree in psychology/counseling or social work or related field required., • Mental Health Professional as defined by WAC 246-341-0200., • Independent or associate licensure in counseling, or social work preferred., • Experience working with individuals in crisis required., • Excellent verbal, written, and typing skills required., • Ability to work effectively with a multi-disciplinary clinical staff in a fast-paced environment required., • Experience of working within a call center preferred., • Experience in working with law enforcement, 911 operators, and 1st responders highly preferred., • Telephone assessment or help line experience preferred., • Responsible for the direct oversight of 911 Crisis Diversion Specialist and general oversight and direction of other staff working during scheduled shifts. This will include close monitoring and coaching of 911 Crisis Diversion Specialist., • Responsible for supporting 911 Crisis Diversion Specialist in assessing for risk of harm, mental illness and ensuring that best clinical intervention practices and community resources are implemented., • Ensures completion of appropriate screening and linkage to Next Day Appointments, Children's Crisis Outreach and Response System, Mobile Crisis Teams, Geriatric Regional Assessment Team, Designated Crisis Responders, and other outreach services for callers., • Supports the 911 Crisis Diversion Specialist and Information and Referral Specialist staff with ongoing and immediate feedback., • Ensures that all policies and procedures are followed by staff answering the line., • Assists 911 Crisis Diversion Specialist in identification of callers who are known to the agency and may have case plans on file., • Ensure that all calls are documented accurately and completely using the assigned electronic health record., • Ensure fidelity to risk assessment requirement outline by the 988 Suicide and Crisis Lifeline and resource utilization through AIRS Standards for Professional Information and Referral., • Ensures that all services delivered are consistent with compassionate, respectful, professional, and recovery-oriented services., • 988 Suicide and Crisis Lifeline., • Call Abandonment rate 5% or less., • Call Answer Rate within 30 seconds., • Supports 911 Crisis Diversion Supervisor in providing training and job shadowing to new staff that incorporates clinical best practices, and training recommendations from the 988 Suicide and Crisis Lifeline and 211 Information and Referral., • Maintains required licensure and keeps updated on current professional literature and trends in the behavioral health field., • Arrives at work on time and maintains regular attendance; working assigned shifts and supporting coverage of open shifts upon mutual agreement for coverage when needed., • In emergency or disaster situations, staff may need to remain on shift if other coverage is not viable., • Follows personnel policies and procedures., • Written and verbal communication is clear, concise, accurate and thorough., • Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients., • Makes appropriate use of supervisor., • Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors. To include team members not employed by Crisis Connections., • Suggests solutions to identified problems., • Attends all internal staff meetings as assigned., • Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers., • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates. For Remote / Hybrid positions- High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.- A quiet and confidential designated working area. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO / Equipment provided / Internet stipend - As an Inbound Customer Service Rep, you will: Answer inbound calls and provide clear, helpful information about services and claims; Log data into our propriety medical bill re

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Associate at DMR Technologies, you will: Answer and route incoming phone calls with professionalism and care; Provide general information or direct inquiries to the correct internal teams; Maintain accurate call logs and r

Customer Service / Remote] - Anywhere in U. Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Call Center Specialist at Wider Circle, you will: Conduct outbound calls to prospective members, introducing them to our programs; Build rapport with members to understand their needs

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Service / Call Center / Remote] - Anywhere in U.Competitive pay / Benefits / Paid training - As an Inbound Sales Rep at SP Data Digital, you will: Conduct outbound sales calls to potential customers in a professional and persuasive manner; Follow up with leads and maintain accurate records

Call Center / Remote] - Anywhere in U.Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Trou

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide c

Job Description Customer Service Representative - Call Center (on-site, not a remote role) Location: Renton, WA Job Type: Full-Time, Contract-to-Hire Schedule: The call center is open from 7:00am to 7:00pm, Monday – Saturday, with varying 8-hour shift times. The department is closed on Sundays, and all employees are required to work Mondays. Schedules may change weekly and staff must be available to work during these set hours. Position Summary Imagine working on rewarding projects within a diverse culture, and having access to exceptional training and career development opportunities. Our client in Renton fosters professional development and personal growth with a variety of training and professional advancement opportunities. Think you would make a great Call Center Customer Service Representative? We are hiring! This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center operations environment by following standard scripts and procedures. Essential Duties and Responsibilities • Answers incoming calls and makes necessary follow up outbound calls., • Performs image review when required., • Knowledgeable in the processing of toll transactions and video bills in the system: receives, processes, and deposits payments; updates accounts and video bills as to their status; and opens new accounts., • Takes credit card payments over the phone for accounts, video notices, and new accounts., • Writes, generates, and receives correspondence via fax, mail, and web contact., • Negotiates payments and fee reductions up to their established limits., • Documents phone calls and actions in the database., • Receives and processes account update requests from inbound phone calls and mail, as directed., • Records individual completed daily work statistics., • Troubleshoots situations accurately, quickly, and efficiently for customers on the phone., • High school diploma or GED Certificate is required., • Prior customer service or call center experience preferred., • Outstanding verbal communication skills (phone etiquette)., • Detail oriented, ability to multi-task, and highly organized., • Medical, Dental, Vision, Short Term Disability & Accidental Loss Benefits, • 401(k) Retirement Savings Plan, • Six Paid Holidays per calendar year; eligibility requirements apply At Express Bellevue, we understand the needs of your business and our goal is to make sure those needs are met. Without international corporate backing and local knowledge, we are able to support you and your business 100%. Our application process is simple and qualified. This four-step hiring system will help you find your next temporary, short-term, or long-term employment in Bellevue!We strive to understand what Job Seekers need to thrive as an Associate of Express Bellevue. We analyze their needs and skills, then pair our Job Seekers with the Bellevue Employer that fits them best. Since 2009, we've been working with Job Seekers and Employers in the King County area and we look forward to many more years of getting people back to work. The Certified Staffing Consultants on our teamwork with our clients to meet and surpass any challenges they may be facing as well as help them achieve their business goals. Some of the services we provide are temporary staffing, evaluation hire, flexible staffing, short-term or long-term contract staffing, and professional/executive recruitment in a wide range of industries.\r\n\r\nAt Express Bellevue, we understand the needs of your business and our goal is to make sure those needs are met. Without international corporate backing and local knowledge, we are able to support you and your business 100%. Our application process is simple and qualified. This four-step hiring system will help you find your next temporary, short-term, or long-term employment in Bellevue!

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Call Center / Customer Service / Remote] - Anywhere in U. Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update reco

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the data

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Customer Service / Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Trupanion, you will: Assist customers with inquiries and concerns via phone; Resolve customer complaints and issues in a timely and professional manner; Provide

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

Call Center / Remote] - Anywhere in U.K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Description: Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.With most of our paid focus group studies, you have th

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

*ONLY ACCEPTING CANDIDATES IN WASHINGTON STATE Job Summary Our client is seeking a dedicated Member Service Representative responsible for providing exceptional customer service support. The primary goal of this position is to handle customer inquiries and resolve any issues efficiently and effectively. Key Responsibilities • Handle inbound and outbound calls in a call center environment., • Provide information and assistance regarding products and services., • Resolve customer issues and escalate as needed., • High School Diploma or GED., • 1 year experience in call center environment., • Strong communication skills., • 100% remote with occasional need to commute for equipment pickup or technical issues. Must reside in WASHINGTON State., • Variable shift hours between 8am-8pm PST, Sunday through Saturday.

Call Center / Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO / Home office reimbursements - As a Customer Support Specialist at Railbookers Group, you will: Serve as the primary point of contact for customer inquiries regarding existing Railb

Job Description Target start date: June 2 Fully remote: Candidate must be located in one of these states (ID, WA OR, UT) Duration: 6 months contract with the potential to convert to a permanent/full time role. Min. 1 year experience in Customer Service or Insurance required Pay rate: $20.29/per hour Responsibilities · Provide information, education and assistance to members, providers, other insurance companies, attorneys, agents/brokers or other customer representatives on recorded phone lines regarding benefits, claims and eligibility. · Respond to multiple inquiries on all designated lines of business. Logistics · Location: Remote - Candidates MUST reside in one of these four states: Oregon, Washington, Idaho or Utah. · Work Schedule: Shifts will be scheduled between the hours of 8:00 AM to 8:00 PM Pacific Time, 7 days per week. Exact shift schedules may vary based on call volumes and workload. 40 hour work week. Overtime will NOT be authorized for this engagement. · Candidates MUST be willing to work Pacific Time Zone hours. · Contractors will be using client-provided equipment. Requirements · High school diploma or equivalent · 1 year customer service call center experience within some form of healthcare · Demonstrated knowledge of medical terminology · Demonstrated ability of strong customer-service skills, including courteous telephone etiquette. · Exceptional communication skills Work From Home Requirements: · Our client's computers can only connect through the following types of "hard-wired” Internet Service Providers (ISPs): CATV/Cable Modem, DSL or Fiber. The equipment does NOT support Satellite or mobile WIFI internet connectivity. NOTE: Contractors should prepared to plug their computer directly into their router/modem if needed (e.g., may be required by specific software applications). · Keyboarding skills of 30 wpm with 95% accuracy. Company DescriptionThe Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.The Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.

Job Description WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us! Job Summary As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each client’s experience. The primary responsibility of this position is to convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement. This role requires a proactive approach to managing calls, educating clients, and fostering relationships encouraging repeat visits and client loyalty. Receptionists play a key role in driving our veterinary business forward by saying "YES" to pets and booking client appointments. Key Responsibilities Main Accountabilities: * The primary purpose of this role is to fill the client schedule each day. This is how we provide access to care. * Greet clients and patients positively, and in a friendly manner, ensuring every client feels welcome when they call or arrive. * Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets. * Convert > 20% of New Client incoming calls to scheduled appointments. * Promote the practice’s Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options. * Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care. * Administer essential receptionist duties, including patient intake and discharge, while ensuring smooth transitions for every call-to-appointment process. * Facilitate client education and utilization of client-facing online pharmacy. * Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency. * Maintain accurate medical charts for all patients, ensure thorough documentation, and facilitate a smooth transition from phone calls to in-person care. * Work closely with the veterinary team to streamline patient flow and enhance the client’s experience, converting inquiries into scheduled appointments. * Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions. Customer Service Delivery: * Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services. * Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates. * Adapt to each client’s unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships. * Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits. Other Responsibilities: * Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment. * Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments. * Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency. Required Skills and Knowledge Demonstrated ability to: * Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills. * Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods. * Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller. * Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments. Demonstrated experience with/knowledge of: * Handling dogs, cats, and exotic animals. * Typing 40+ wpm (keyboard). * Basic MS Office products (Word, Excel) and email systems. Able to demonstrate: * A strong customer service focus with the ability to adapt to individual clients, creating a personalized experience that encourages appointment booking. * Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits. * Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered. Education and Experience * High School Diploma or equivalent. * 1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment. * 1+ years of experience working with computers (typing, email, other software). * Veterinary experience a plus, but not required. Work Location, Environment, and Physical Requirements * Reception position performed onsite at our hospital or offsite event locations. Remote work is not available. * Hospital environment includes pet-related sounds, smells, and space constraints. * Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays. * Ability to lift 25+ pounds and perform physical activities, such as standing, walking, and reaching. * May be exposed to pets that may bite or scratch, as well as biological hazards and medications. Equal Opportunity Employer – Commitment to Diversity WellHaven is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with all applicable federal, state, and local laws prohibiting discrimination and provide reasonable accommodation for qualified employees with disabilities. For more information, please contact WellHaven HR at . Pay Transparency Disclaimer WellHaven Pet Health provides wage range information in accordance with applicable pay transparency laws. Third-party job boards and recruiting platforms may omit or misrepresent this information when reposting our job requisitions. WellHaven Pet Health is not responsible for any discrepancies in such postings. For the authoritative and most up-to-date wage range information for all positions and locations, please refer exclusively to our official careers page: .

Job DescriptionAbout vCluster Labs We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture. We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA. The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns. Responsibilities * Lead Strategic Partnerships: Identify, initiate, and manage partnerships with data center infrastructure vendors (GPUs, hardware, networking, storage), cloud providers, Kubernetes-focused startups, and major CNCF projects to drive product adoption and ecosystem growth. * Build Joint Value Propositions: Co-design technical integrations, reference architectures, solution bundles, or go-to-market campaigns that demonstrate vCluster's value in real-world use cases. * Own Relationship Development: From first outreach to signed OEM agreements, including long-term growth of the relationship and everything that contributes to mutual success—marketing, sales, engineering, and executive touchpoints. * Drive Awareness Through Collaboration: Collaborate with partners on blog posts, webinars, case studies, conference talks, and joint events to showcase what we’re doing together. * Work Cross-Functionally: Partner with Product to explore technical integrations, with Marketing to amplify joint efforts, and with Sales to unlock channel or co-selling opportunities. * Stay Close to the Ecosystem: You’ll be deeply plugged into what’s happening in the Kubernetes/CNCF/Infrastructure space, always looking for the next breakout tool, emerging trend, or commercial synergy. Requirements * Know the Kubernetes Ecosystem Cold: You’ve worked in or with cloud-native companies, understand the CNCF landscape, and can speak credibly about infrastructure, workloads, and enterprise platforms. * Understand Both Tech and Business: You can discuss NVIDIA GPUs, OpenStack integrations, or HyperShift vs vCluster one minute, and negotiate partner margins or BD strategy the next. * Have Rolled Up Your Sleeves Before: You’ve built or launched a successful partner program, negotiated strategic deals, or led integrations from scratch—not just managed them. * Are a Builder and Operator: You don’t wait for playbooks—you write them. You turn “we should partner with X” into “we’ve shipped a joint solution with X and presented it at KubeCon.” * Can Navigate Startups and Giants: You’re as comfortable working with early-stage founders as you are negotiating terms with major hardware giants. Bonus Points * Existing relationships with Kubernetes ecosystem leaders at companies like NVIDIA, Dell, AWS, Azure, as well as any major OSS startup companies in the CNCF space * Experience in channel/solution sales, tech alliances, or field/partner marketing * Background in infrastructure tools, platform engineering, and open source business models preferred Benefits We offer the following benefits: * Competitive Salary: We offer a competitive compensation package, including equity. * Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). * Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. * Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. Why join a startup like vCluster Labs? Since we are a fast-moving startup, you will not be number 14,589 in our company but rather become an essential part of our team right from the start: * Fast Application Process: We will typically get back to you within a week. No need to polish your resume for us. Just send us some links (e.g. LinkedIn, etc.), answer a few questions about your previous experiences, and hop on a quick Zoom call with one of our team members to see if you’re a good fit. We will respond quickly and make hiring decisions within days rather than months. * Open-Minded Work Environment: You can always speak your mind - no company politics or unnecessary formalities. We are operating in a lean, honest, and efficient way and we are looking for different perspectives, constructive feedback and creative, motivated people who want to make a difference. * Grow With The Company: We are a small company right now but we are growing incredibly fast because we work on something that has a lot of value to engineering teams in large enterprises. Joining vCluster Labs early will give you the chance to advance much faster to the next step on the career ladder than in any larger company. * Responsibility From Day 1: You will see right from the start that your work will immediately have an impact in our company and you can shape the future of this company together with the rest of our team. Grow with us and benefit from being part of this journey from the start. Culture & Values At vCluster Labs, we value and stand for: * Technical Excellence: We are determined to build best-in-class technology and ship high-quality software because we know that our users are engineers themselves. * Customer Obsession: We are going above and beyond to make our customers and users happy, which means striving for great usability, excellent documentation and support as well as fast response times for feature requests and bug reports. * Impressive Speed: From user feedback to shipping a new feature to address this feedback, we usually take less than a week in most cases and our users absolutely love us for this. * Bold Innovation: We are constantly questioning the state-of-the-art to find and address important issues in our space, even if that means abandoning any existing technologies and starting from scratch again. * Open Source & Open Mind: We are actively contributing and maintaining open-source projects and we believe that building an open-minded team culture that respects different perspectives and welcomes constructive feedback is equally paramount to our success. vCluster Labs provides equal opportunities for all candidates. We celebrate diversity and are committed to creating an inclusive work environment for everyone who becomes part of our team. We are also actively promoting measures to reduce bias throughout our hiring process to ensure that everyone gets the same opportunities. Compensation Range: $160K - $200K

Call Center Representative (Remote). Strong verbal and written communication for logging calls and live chat.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Hybrid (Onsite + Teleradiology) Radiologist | Weekday Coverage Seattle, WA area | Outpatient Imaging Center Position Description: Full-time - W2 position • Setting: Hybrid remote/onsite (flexible), • Schedule: Monday-Friday from 9am-5pm PST Primary Responsibilities: • Interpreting MRI, CT, X-ray, and ultrasound studies, • Willingness to travel throughout the state of Washington, • Collaborating with referring doctors, specialists, and healthcare team members Compensation: Total annual earnings up to $700,000 combining a base salary and productivity perks • 10 weeks vacation, • Benefits: malpractice insurance, CME, licensure support and reimbursement, comprehensive life insurance, medical, dental, and vision plans, 401k, healthcare FSA, short-term & long-term disability insurance plans Requirements: • Must be board certified, • Experience Required, • Licensed in Washington, • Must live in Washington state or willing to relocate to Washington Please apply or call/text 904-567-6410 to learn more. If you’re not interested but have a colleague who might be, MedAtlantic offers a lucrative referral bonus if you refer a colleague that would like more information.

Job Description A privately owned, tropical healthcare group is seeking a Fully Remote, Hybrid, or Onsite Diagnostic Radiologist to work for their group based in Tamuning, Guam!! Contact: Raymond Stiles (843-574-8233) About the Group: • Founded in 1999, • 1 main location, • 160 total employees, • Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian hospitals, • Performs a wide range of IR procedures, including vascular, body interventions, and interventional pain management, • Lots of outdoor activities from hiking to scuba diving to hunting Benefits: Diagnostic Radiologist • Base Salary: $750K - $850000.00 - Based on Experience, • Pay is not based on RVUs so that readers can take the time to discuss complicated or critical findings with referring providers as the need arises without feeling pressured to move quickly to the next case., • Comprehensive benefits package - health insurance, dental insurance, life insurance, and more, • 8 weeks of PTO plus 7 holidays...Over 9 weeks of time off!, • Malpractice Coverage, • Relocation assistance, • No state income tax, • Housing and rental car provided for 1 month About this role: Diagnostic Radiologist • Fully remote, hybrid, or onsite. Your choice!, • If fully remote, must work 8am-6pm Guam time, • (Eastern Time - 6pm-4am), • (Central Time - 5pm-3am), • (Mountain Time - 4pm-2am), • (Pacific Time - 3pm-1am), • (Hawaii Time - 12pm-10pm), • Team of 4 interventionalists, 3 FT diagnostic readers, and 4 PT diagnostic readers, • No Call & No Weekends, • 70-80 studies per day, • Purely Diagnostic position. Roughly 1/4 each of XR, CT, US, and MR with some Nuclear Medicine Background Desired: Diagnostic Radiologist • MD/DO, • BC/BE Radiology, • Neuro, body imaging, and vascular experience preferred but not required, • J1/H1B offered if willing to start quickly About the Area: • Guam is an island territory of the United States located in the western Pacific Ocean. It is the largest and southernmost of the Mariana Islands, a chain of volcanic islands. The capital of Guam is Hagaring;tña, also known as Agana. It is the island's political and administrative center. English and Chamorro are the official languages of Guam. English is widely spoken, and most education and government activities are conducted in English Guam is an unincorporated territory of the United States. Its residents are U.S. citizens by birth. While Guam has a certain degree of self-governance, it is ultimately subject to the authority of the U.S. federal government. It is home to several U.S. military bases, including Andersen Air Force Base and Naval Base Guam. These bases play a strategic role in the defense of the Western Pacific region. Guam attracts visitors with its beautiful beaches, water activities like snorkeling and diving, historical sites such as Spanish forts, and cultural events. Tumon Bay is a popular tourist area with many hotels, shops, and restaurants. The country has an international airport, Guam International Airport (A.B. Won Pat International Airport), which serves as a major hub for travel to and from the island. Roads and highways are the primary means of transportation within Guam Contact: Raymond Stiles (843-574-8233)

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to

REMOTE CUSTOMER SERVICE REPRESENTATIVE + REMOTE DATA ENTRY / ENTRY LEVEL - START TODAY - DAILY / WEEKLY PAY. Earnings for a Focus Group are typically $110 for one 1.

Remote Data Entry Clerk Role / Part Time Full Time Work From Home - Remote Work From Home Jobs - Part Time Data Entry / Customer Service WFH.