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We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Job Description Summary: The Claims Examiner I is responsible for ensuring claims are coded and processed correctly and for meeting production requirements. Processes claims by performing the following duties. This Not a Remote Position Essential Duties and Responsibilities include the following. Other duties may be assigned. · Compares data on claim with internal policy and other company records to ascertain completeness and validity of claim. · Comprehensive understanding of employee benefits for medical, dental and vision plans. · Adjudicates medical claims, applies coordination of benefits as outlined in plan guidelines and works with providers to gather the necessary documents to make final payment determination on claims · Ensures all claims are coded properly. · Examines Summary Plan Document, claim adjustors' reports or similar claims/precedents to determine extent of coverage and liability. · Maintains high quality standards to avoid paying claim incorrectly. · Maintains productivity standards set by Management. · Refers most questionable claims for investigation to claim examiner II for review and processing. · Research and resolve paid and denied claims escalations from internal sources and/or TIPS ticketing system when assigned. · Works from the claims queue manager to process & releases claims for adjudication and payment within 3-5 days of receipt. · Performs other duties and responsibilities as assigned by Management. Knowledge, Skills, & Abilities: • Excellent written and verbal communication skills., • Strong analytical skills and problem-solving skills., • Must be dependable and maintain excellent attendance and punctuality, • Must be able to perform data entry operations quickly and accurately., • Ability to grow with changing demands of the position and the company., • Strong computer skills, including Word, Excel, and Outlook., • Successful candidates must have experience processing medical claims for an insurance company or third party administrator, • Must be highly proficient in ICD-10, CPT, and HCPCS codes. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; Must have 3-5 years employee benefits industry experience or equivalent combination of education and experience. Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports, meeting notes, project documentation, and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized or non-standardized situations. Certificates, Licenses, Registrations: Valid, class C license in state working with no adverse driving record. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Company DescriptionEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs. One of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefitsEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs.\r\n\r\nOne of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefits

Job Description Customer Service Representative – Be the Voice That Makes a Difference Full-Time| Competitive| Work-Life Balance Built In About the Role We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow. You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one. What You'll Be Doing: • Answer customer questions via phone, email, zoom calls and/or chat, • Provide product or service information with a positive, problem-solving attitude, • Document customer interactions and follow up as needed, • Collaborate with team members to resolve complex issues What You Bring to the Table: • Clear communication and a calm, friendly tone, • Patience, empathy, and a genuine desire to help people, • Ability to work independently and as part of a team, • Basic computer skills — CRM or ticketing tools are a plus (we’ll train you), • High school diploma or equivalent (some college = bonus) What We Offer: -Competitive Pay -Training – We set you up for success from day one -Remote or In-Office Flexibility – Depending on your location -Career Growth – Move up into leadership, or training roles -Supportive Culture – No micromanagement, just mentorship -Modern Tools – Tech that works with you, not against you Perks & Benefits: • Medical, Dental & Vision Insurance, • Mental Health + Wellness Resources, • Retirement Plans, • Employee Recognition & Rewards Program, • Team Events

Job DescriptionDistrict Manager Location: Remote (Work From Home) Company Overview: InsuraTec Services Group is a leading provider of insurance solutions committed to delivering exceptional services to our clients. We are currently seeking highly motivated and client-focused individuals to join our team as District Sales Managers. At InsuraTec, we value diversity, integrity, and relentless dedication to achieving goals. If you are driven, self-paced, and ready to embark on a rewarding career in insurance sales, this opportunity is for you. Position Overview: As a District Manager, you will be responsible for generating insurance sales by building strong relationships with clients. This is a remote, virtual position that offers flexible hours, allowing you to achieve a work-life balance while pursuing your career goals. We provide comprehensive training to help you obtain the necessary insurance license, even if you have no prior experience in the industry. This role is focused on client support and driven by high-quality leads; there is no cold calling, door-to-door sales, or network marketing involved. Key Responsibilities: • Client Support: Provide exceptional customer service and support to clients, addressing their insurance needs and concerns., • Sales: Generate insurance sales through leads provided, ensuring client satisfaction and fostering long-term relationships., • Leads Driven: Work with high-quality leads to maximize sales opportunities and meet or exceed sales targets., • Training: Participate in training programs provided by InsuraTec Services Group to obtain the necessary insurance license and enhance your sales skills., • Integrity: Conduct all interactions with clients and colleagues with honesty, transparency, and integrity., • Must be self-driven, motivated, and able to work independently., • Excellent communication and interpersonal skills., • Strong desire to succeed in a sales-driven environment., • No prior experience required; comprehensive training will be provided., • Must be able to obtain the necessary insurance license., • Commission-Based: Unlimited earning potential with competitive commission rates., • Work From Home: Enjoy the flexibility of working remotely, eliminating the need for a daily commute., • Training: Access to top-notch training programs to enhance your sales skills and knowledge of insurance products. If you are passionate about helping clients secure their financial future, possess excellent communication skills, and are driven to succeed, we encourage you to apply for this exciting opportunity. At InsuraTec Services Group, we believe in fostering a positive and inclusive workplace where every team member's contribution is valued. InsuraTec Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #ZR Company DescriptionInsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates. We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually. We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive. You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates. \r\n\r\nWe approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually. \r\n\r\nWe are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive. \r\n\r\nYou will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.