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  • Employee Relations Partner
    Employee Relations Partner
    1 day ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Senior Manager, Food Safety + Quality Assurance
    Senior Manager, Food Safety + Quality Assurance
    1 day ago
    $90000–$120000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Senior Manager, Food Safety + Quality Assurance based out of our Brooklyn office. This is a great opportunity for a highly experienced individual to work closely with the growing team at Van Leeuwen Ice Cream as the company continues its growth. The ideal candidate has strong experience in food manufacturing (), is well-versed in CPG quality assurance protocols, and can thrive in a fast-paced environment (and loves ice cream!). The Senior Manager, Food Safety + Quality Assurance is responsible for leading food safety and quality assurance across Van Leeuwen's contract manufacturers, 3PL network, and retail scoop shops. This role can be and based anywhere in the United States. Strong preference would be candidates based in markets where VL has retail outlets (CA, CO, TX, IL, FL, GA, NC, TN, PA, NJ, NYC, CT or MA). Job Responsibilities • Create, enforce, and maintain Van Leeuwen's food safety and quality assurance standards across manufacturing facilities and 3PLs, • Provide approval of new ingredients and suppliers, manage Van Leeuwen's approved supplier program, and support in making risk-based decisions when necessary in order to support an agile business model, • Assist in the approval of new co-manufacturers through on-site audits and other risk assessments as necessary, • Provide FSQA assistance for our retail scoop shops including Dept. of Health policies, allergen communication, and product complaints, • Report key quality metrics and provide cross-functional visibility to quality challenges., • Translating data and risk assessment outcomes into practical strategies to support the food safety and quality assurance agenda, • Investigate and resolve issues involving non-conforming material, out-of-specification events, and consumer complaints with our co-manufacturers, • Manage label and UPC program in order to ensure proper alignment across the business and compliance with customer requests, • Approve packaging and support with packaging version management, • Lead traceability initiatives and serve as recall coordinator, • Support proper product compliance and serve as the point person for customer compliance requests, • Lead the sensory program including weekly tastings and ensuring proper communication gets back to the relevant manufacturers, • Manage third party laboratory testing, interpreting results, and making recommendations as require Job Requirements • 4 to 6 years of experience as a food safety + quality assurance leader in a food production capacity, experience in dairy production a strong plus, • Bachelor's degree in Food Science, Chemistry, Engineering or related technical field; higher degrees desirable, • Demonstrated knowledge and experience in food safety, with in-depth knowledge of quality assurance, HACCP, and food safety management standards, including auditing for compliance in CPGs, • Demonstrated strengths in written and verbal communication, project management. Ability to translate technical information for both technical and non-technical stakeholders, • Additional desirable qualifications: certifications in HACCP, PCQI, and GFSI auditing schemes (SQF, FSSC 22000, BRC, AIB, etc); credentials in microbiology and/or statistical analysis, • Must be able to consume ice cream containing several allergens in order to perform functions of the job, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $90,000 - 120,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $90,000---$120,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Patient Services Representative
    Patient Services Representative
    26 days ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Brian Herschorn, M.D. is a multi-specialty eye care practice that offers a wide range of services, including cataract surgery, diabetic eye care, eyelid surgery, BOTOX treatments, cosmetic facial plastic surgery, glaucoma diagnosis and treatment, and general eye care. Dr. Herschorn has been proudly serving the Manhattan and Brooklyn areas for over 30 years. POSITION TITLE: Patient Services Rep REPORTS TO: Front Desk Supervisor POSITION CLASSIFICATION: Nonexempt POSITION SUMMARY: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, and insurance verification, handling medical records, filing, cashiering, and computer work. DUTIES INCLUDE BUT NOT LIMITED TO: • Work at the reception desk, answer phones, greet and communicate with patients and providers., • Scheduling, canceling, and rescheduling patient appointments and surgeries., • Checking in patients and properly documenting registration., • Insurance verification and verification of patient demographics., • Filing and retrieving medical records/files., • Copying and faxing duties., • Checking patients out, collecting co-pays and cash from patients, getting authorization on credit cards., • Entering charges, payments, and balancing the day in the computer., • Perform other duties as required., • Must read, understand, and adhere to all practice policies and procedures., • Qualifications:, • Knowledge of basic office equipment including copier, fax machine, and computer., • Skill in dealing with interpersonal issues and customer relations., • Ability to handle multiple priorities at once with minimal supervision and maximum accuracy., • Ability to comprehend and follow written and verbal instructions., • Ability to organize and communicate clearly., • Ability to maintain confidentiality of patient and employee information., • One to three years of experience is preferred in a medical office setting. Work Remotely: No Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Work Location: In person

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  • Data Entry Associate
    Data Entry Associate
    2 months ago
    $40–$80 hourly
    Part-time
    New York

    Seeking a highly detail-oriented and dependable professional to join our remote team as a Data Entry Associate. This crucial role involves accurately entering, updating, and maintaining information within our databases and systems, ensuring strict confidentiality, efficiency, and precision. Key Responsibilities: • Enter and update data from various sources into company systems with a high degree of accuracy., • Verify data for completeness and proactively correct any errors or inconsistencies., • Maintain strict confidentiality regarding sensitive company and employee information., • Prepare, organize, and prioritize source documents for efficient data entry., • Communicate effectively with team members to clarify information and resolve discrepancies., • Perform essential administrative support tasks, including scanning, filing, and responding to data-related requests., • Ensure all electronic records are current, well-organized, and easily retrievable. Qualifications: • High school diploma or equivalent is required., • Previous experience in data entry or administration is a plus, but not mandatory., • Proficient typing skills and strong computer literacy, including familiarity with spreadsheet and word processing software (e.g., MS Excel, Word)., • Demonstrated strong attention to detail and excellent organizational skills., • Ability to manage confidential information responsibly and with integrity., • Good communication skills and a collaborative approach to teamwork.

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