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Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Regional Account Manager of University Partnerships (UP), reporting to the Senior Director of University Partnerships, provides general oversight to all community college and military-related activities, initiates strategies for growing the transfer articulation and military programs and undertakes targeted research and development. This position manages all current relationships with community colleges, and organizations serving community college transfer students, military branches, veteran service organizations, and military stakeholders. Additionally, you may seek out opportunities to establish new partnerships to assist SNHU in becoming a top choice for community college and military students. The Regional Account Manager of University Partnerships will travel (50-75%) which can include overnight travel (the amount of which is dependent on assigned region). Some weekend work/travel is required. The Regional Account Manager of University Partnerships must live within a drivable distance to a major airport to ease in travel. All candidates must reside in the Maryland, Virginia, and North Carolina area based on specific partnership work. Primary Duties and Responsibilities: • Consult with college and military partners to deepen your understanding of their needs, decision-making and structure to uncover meaningful strategies that unlock greater results., • Ensure SNHU has adequate representation at all identified community colleges, military installations and additional events., • Promote SNHU Global Campus educational and partnership programs to partner students, community college alumni, community college transfer advisors, affiliated staff and industry partners. Be the primary daily contact for partner and build a network of champions across your partners by growing your role as a trusted advisor, anticipating needs and challenges while acting quickly to address them., • Establish a regular and organized schedule of engagement with partners to understand their needs and shape demand for SNHU products and pathways., • Travel to community colleges, military installations and other affiliated events for the purpose of recruiting students and engaging partners, ESOs, and other key influencers in the military community for seamless transfer to SNHU Global Campus educational programs., • Develop marketing engagement plans that use internal partner and SNHU channels to ensure well performed communication of SNHU offering to the partner's learners., • Deliver presentations to community college Administration, Faculty, Staff, students and additional audiences in varying verticals as needed, both remote and in person., • Build strategic territory outreach plans to recruit community college and affiliated populations including community college students, alumni, staff, employees, and immediate family members of community college and industry related partners., • Develop deep partnerships and pipeline to increase SNHU's reach and educational impact within organizations., • Build and maintain relationships with key influencers including community college leadership, faculty, advisors, military affiliated students, senior leaders, base education staff, partner veteran service organizations, military spouse organizations and state military leaders., • Serve as a point of contact within assigned territory with community college leaders, transfer center counselors and other community college, military partners for the purpose of fostering awareness of SNHU programs and offerings., • Forecast and achieve shared growth targets. Conduct ongoing and annual analysis of partnership by gathering and analyzing data, metrics, analytics, and other relevant partner information to inform current future opportunities., • Coordinate preliminary transfer credit evaluations for either the undergraduate or graduate program. Ensure that the students' goals and the University's mission are compatible., • Refer enrollment inquiries to admissions staff, including contact and introducing potential students to Global Campus programs and electronic resources., • Engage with members of the UP-Partnership team and other partnership units to explore ideas, use best practices, and contribute to a Community of Practice around partnerships., • Work with SNHU stakeholders to develop and maintain accurate transfer pathways by guiding the transfer articulation program manager through solution driven methods. * Provide input on planning, budget and annual outreach strategies., • Ability to travel (50-75%) upon request as business needs dictate., • Years of relevant or specific experience: 5 years of experience in strategic relations, community outreach, and/or government relations. 4 years of experience in business development. Experience developing partnerships in education (K-12, higher education), healthcare, business and technology industries within the region., • Professional Certification(s): N/A, • Experience producing measurable results for Partners, delivering Higher Ed solutions., • Proficiency in Microsoft Office Suite, Excel, PowerPoint, etc., • Master's degree, • Prior experience as a leader or manager of community college outreach representative for an institute of higher learning. Compensation The annual pay range for this position is $77,794.00 - $124,491.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $85,961.00 - $116,299.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: * High-quality, low-deductible medical insurance * Low to no-cost dental and vision plans * 5 weeks of paid time off (plus almost a dozen paid holidays) * Employer-funded retirement * Free tuition program * Parental leave * Mental health and wellbeing resources

Job Description Position Title: High Energy Laser Sources Team Lead Location: Huntsville, Alabama About EO Solutions EO Solutions is a rapidly growing aerospace and defense company focused on advancing capabilities in Space Domain Awareness and Directed Energy Systems. Our teams work across Hawaii, Nevada, Alabama, and remote locations to solve critical national security challenges with innovative, mission-focused technologies. Position Overview EO Solutions is seeking a highly skilled High Energy Laser Team Lead to lead the design, development, integration, and testing of advanced laser systems for cutting-edge directed energy platforms. Based in Huntsville, AL, this senior technical role will provide deep domain expertise while actively supervising engineering staff and guiding organizational growth in high-energy laser technologies. The ideal candidate will bring deep expertise in high-energy laser source technologies, including fiber lasers, diode-pumped solid-state (DPSS) lasers, and beam combination architectures. In addition to driving technical excellence, the SME will oversee day-to-day technical execution of junior staff, shape internal capability development, and serve as a visible leader in both engineering and personnel management.--- Key Responsibilities: · Serve as the technical authority and supervisor for all aspects of laser source design and integration. · Oversee and manage day-to-day activities of engineers assigned to laser source development, including task assignment, technical guidance, and performance monitoring. · Lead the design, modeling, and simulation of high-power, high-brightness laser architectures. · Guide the selection, integration, and qualification of critical components such as gain media, pump diodes, optical isolators, beam combiners, and cooling systems. · Define test plans and manage lab-based validation and verification of laser modules and subsystems. · Collaborate with multi-disciplinary teams (optical, thermal, control, electrical, and software) to ensure cohesive system performance. · Conduct and review system-level trades to optimize beam quality, thermal performance, and reliability. · Contribute to the development and maintenance of long-term technical roadmaps for EO Solutions' directed energy capabilities. · Produce detailed technical reports, white papers, and customer deliverables, and support capture efforts through proposal authorship. Supervisory & Leadership Duties: · Supervise and mentor a growing team of laser and optical engineers—setting clear expectations, coaching through technical challenges, and conducting performance feedback. · Function as Capability Lead for Laser Systems within EO Solutions’ engineering organization. · Drive career development through individualized growth plans, training recommendations, and role alignment. · Foster a collaborative, high-accountability environment that emphasizes technical rigor, innovation, and mission impact. · Lead EO Solutions’ Laser Technology Guild, owning best practices, shared standards, and community knowledge transfer across programs. · Participate in staffing plans, candidate selection, and technical interview panels to grow the laser competency area.--- Qualifications: · Ph.D. or M.S. in Physics, Electrical Engineering, Optical Engineering, or a related field with a focus on laser systems. · Minimum of 8 years of experience in the design, development, and integration of high-power laser sources (fiber or DPSS). · Experience leading development teams and mentoring technical talent. · Proven track record of delivering laser systems for aerospace, defense, or industrial applications. · Deep understanding of nonlinear optics, beam quality metrics, thermal management, and laser safety standards. · Experience with commercial optical simulation tools (e.g., Zemax, LASCAD, or equivalent). · Strong analytical, problem-solving, and communication skills. · Ability to obtain and maintain a U.S. security clearance is required. Preferred Qualifications: · Experience building and leading technical teams to overcome technical challenges · Experience with beam combination (coherent or spectral), wavelength stabilization, or pulsed laser architectures. · Knowledge of optical coatings, fiber splicing, and environmental qualification testing. · Familiarity with laser integration into tracking systems, beam directors, or targeting platforms. Why Join EO Solutions? At EO Solutions, we value our employees and prioritize their well-being. We offer a competitive salary, a comprehensive benefits package, and a supportive work environment that encourages growth and innovation. Benefits Include: * 401(k) with matching contributions * Comprehensive healthcare, dental, and vision plans for you and your family * Health savings account (HSA) * Life insurance * Paid time off (PTO) with a focus on work-life balance * Tuition reimbursement for continued education Application Note: This role requires U.S. citizenship verification in compliance with federal regulations. New hires will undergo identity and eligibility assessments. Are you in alignment with this requirement? Commitment to Diversity: EO Solutions is an equal opportunity employer dedicated to fostering an inclusive workplace. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Job DescriptionTechnician II - Security Company Info: About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary: This Technician II position will provide efficient and high-quality installations related to integrated security systems. Responsibilities include, but are not limited to performing startup, installation, closeout and service of jobs; assisting in design and other tasks as assigned while delivering on Bosch Building Technologies commitments. Responsibilities: • Installs, terminates and tests equipment as per specifications and in conjunction with any pertaining building and or electrical codes., • Responsible for training apprentices on Company procedures, systems, and installation techniques., • Work with Field Engineers on startup to ensure complete system compliance., • Daily communications with Installation Supervisor on delays, requirements, and general status of jobs to ensure delivery of the project, • Work with Installation Supervisor to ensure complete closeout and turnover of jobs to the client and service department, • Repair, restore and test all systems per specifications and in conjunction with any pertaining building and or electrical codes., • Accurate written record keeping, submitted on time and complete,, • Maintain professional licensing as required by State and Local jurisdictions, • Support, lead, and mentor team members, • Design systems and layout, • Maintain a high level of safety and professionalism, • Lead projects at a site level, manage a team of junior technicians as necessary Required Qualifications: • Valid drivers license with acceptable driving record., • Ability to pass pre-employment screening, • Minimum 2 years working in the electronic field with daily use of AC/DC theory, • Ability to read blue prints and schematics as evidenced by 1 year of experience, • Basic computer skills including MS Office Suite as evidenced by 1 year of experience, • Aptitude for learning system programming as evidenced by 1 year of experience Preferred Qualifications: • Associates degree (2 year) in a technical capacity, • 3+ years working in the electronic field with daily use of AC/DC theory, • Proper hand and power tool operations and safety, • Ability to solve practical problems and carry out responsibilities under minimal supervision, • Ability to organize workload for effective implementation, • Ability to complete projects on time and on budget, • Ability to write simple correspondence and present information in one-on-one and small group situations, • Ability to interact effectively at all levels and across diverse cultures., • Ability to function as an effective team member, • Ability to adapt as the external environment and organization evolves PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. • While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. • While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required. Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description Senior Estimator (Remote) Company Overview We are a leading federal contractor specializing in construction services for existing facilities, with a focus on critical and mission-critical environments. Our expertise lies in self-performing architectural, electrical, and mechanical work, ensuring high-quality, secure, and efficient project delivery for government clients. We prioritize in-house capabilities to maintain control over quality, timelines, and costs. Position Summary We are seeking an experienced Senior Estimator to join our remote team. In this role, you will lead the development of comprehensive cost estimates for federal construction projects, focusing on self-performed work across all divisions without reliance on subcontractor quotes. You will analyze project requirements, perform detailed quantity takeoffs, and establish accurate pricing strategies for architectural, electrical, mechanical, and related scopes. The ideal candidate has a strong background in estimating U.S. Government jobs, including those in secured spaces such as Sensitive Compartmented Information Facilities (SCIF), and is well-versed in federal specifications like Unified Facilities Guide Specifications (UFGS), Federal Acquisition Regulation (FAR), and other relevant standards. This position requires the ability to work independently in a remote environment while collaborating with cross-functional teams to support bid preparation, procurement, and project transitions. Key Responsibilities • Develop preliminary, conceptual, and final cost estimates for federal construction projects in existing facilities, emphasizing self-performed architectural, electrical, and mechanical divisions., • Perform detailed quantity takeoffs and cost evaluations for all project scopes, including materials, labor, equipment, and overhead, without incorporating subcontractor bids., • Analyze bid documents, drawings, specifications, and site conditions to determine efficient means and methods for cost-effective execution., • Lead pricing strategies for major projects, ensuring estimates are accurate, competitive, and aligned with federal compliance requirements such as UFGS, FAR, and Davis-Bacon wage determinations., • Collaborate with project managers, engineers, and operations teams to define scopes of work, identify risks, and mitigate potential cost overruns., • Supervise junior estimators or estimating teams as needed, providing guidance on complex estimates and reviewing deliverables for quality and precision., • Conduct value engineering assessments to optimize costs while maintaining project integrity, particularly in mission-critical and secured environments like SCIFs., • Prepare bid proposals, Guaranteed Maximum Prices (GMPs), and supporting documentation, incorporating historical data, market trends, and recent pricing benchmarks., • Ensure all estimates account for federal-specific factors, including security clearances, phased construction in occupied facilities, and regulatory compliance., • Assist the pre-construction team with procurement planning, value engineering, project hand-off to operations, and ensuring seamless transitions from estimating to execution., • Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience)., • 7-10+ years of progressive experience in construction estimating, with a focus on federal government projects and self-performed work., • Proven expertise in estimating all divisions of construction (architectural, electrical, mechanical, civil, etc.) without subcontractor input, including conceptual estimating with limited information., • Demonstrated experience with U.S. Government contracts, secured spaces (e.g., SCIF construction and modifications), and federal specifications such as UFGS, FAR, and other DoD/DoE guidelines., • Experience bidding both union and non-union projects across diverse geographic locations nationwide and worldwide., • Strong proficiency in estimating software (e.g., Sage, On-Screen Takeoff, Bluebeam, RSMeans) and Microsoft Office Suite; familiarity with BIM/VDC tools is a plus., • Ability to obtain or maintain security clearances as required for federal projects., • Excellent analytical, organizational, and communication skills, with the capacity to lead estimates for large, complex projects remotely., • Experience in critical infrastructure projects, such as data centers, healthcare facilities, or military installations., • Knowledge of sustainable construction practices and LEED requirements in federal contexts. Powered by ExactHire:194538

Job Description Whether you are working in a Pharmacy, a seasoned healthcare sales expert, or aspiring to break into the Medical Sales industry, Healthcare Marketing Group, LLC provides an excellent opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seekingPharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? • Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions, • Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications What you need to qualify: • Pharmaceutical/medical sales experience is preferred but not required, • Sales skills with a proven track record, • Exceptional interpersonal skills (building strong relationships), • Excellent verbal and written communication skills, • Ability to work independently to oversee accounts and increase revenue, • Reliable transportation (this position is partially remote and you will be visiting medical professionals in your area) *We are currently hiring Pharmacy Relationship Managers in the San Antonio metropolitan area. Please only apply to one city; your desired territories will be discussed during the interview. Benefits Training and compensation: • We include comprehensive training and ongoing coaching, • Monthly Bonuses, • Great Commission!

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job DescriptionCompany Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description The Certified Registered Nurse Anesthetist (CRNA) safely provides anesthesia to surgical patients for a variety of operations and/or procedures. The CRNA provides pain medication and anesthesia care for patients before, during, and after surgery. They administer medications to keep patients asleep or pain-free during procedures and monitor for biological functions of the patients for safe effective outcomes. The CRNA will consult and collaborate with the entire surgical care and interdisciplinary team for patient care planning. The CRNA is responsible for routine maintenance and cleaning of anesthesia equipment. • Conduct comprehensive preoperative evaluations to assess patient medical history, physical condition, and anesthesia risks., • Review laboratory results, imaging studies, and other diagnostic information to determine appropriate anesthesia plans., • Develop and implement individualized anesthesia care plans based on patient needs and surgical requirements., • Administer various forms of anesthesia, including general, regional, and local anesthesia., • Continuously monitor patients’ vital signs and anesthesia depth during procedures., • Manage airway and respiratory support as necessary throughout the surgical process., • Provide care in the post-anesthesia recovery unit, monitoring patients’ recovery., • Assess and manage any immediate postoperative complications or side effects related to anesthesia., • Work collaboratively with surgeons, anesthesiologists, and other healthcare team members to ensure optimal patient outcomes. Basic Requirements/Certifications: • Current, full, active, and unrestricted CRNA license in any State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia., • BE/BC by National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA)., • Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)., • Advance Trauma Life Support (ATLS) preferred., • 3+ years' experience as a CRNA including 18 months within the last year., • Proficiency with Microsoft Office applications and Electronic Medical Records (EMR)., • Experience on a military site working as a government subcontractor or prime contractor is preferred. Education Required: • Master’s degree in Nurse Anesthesia from an accredited program. Physical Requirements: • Must meet pre-deployment physical requirements, • Work involves sitting and standing for prolonged periods of time., • May require bending, stooping and lifting to 25 lbs. Other Special Qualifications: • US Citizen or Permanent Resident Card is required., • Valid US Passport with at least 6 months before expiration date. Must maintain a current passport during your stay in Iraq., • Ability to obtain and maintain a U.S. Government security clearance, specifically a MRPT. Applicants with current clearances are preferred., • Must be able to relocate to Iraq for the duration of the project., • Must be able to read, write and speak English to effectively communicate. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

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