Job Title: Remote Assistant (Entry-Level) Company: Fierce Concierge Services Location: Remote (Work from Home) Job Type: Part-Time Industry: Event Planning / Hospitality About Us: Fierce Concierge Services is a boutique event planning company dedicated to creating unforgettable experiences for our clients. From intimate gatherings to large-scale celebrations, we handle every detail with precision, creativity, and care. We’re currently seeking a proactive and enthusiastic Remote Assistant to support our growing team. Position Overview: This entry-level position is ideal for someone who is organized, eager to learn, and has a passion for event planning, customer service, or administrative work. No prior experience is necessary—just a positive attitude, strong communication skills, and a willingness to grow with us. Key Responsibilities: • Provide administrative support to the event planning team • Manage emails, scheduling, and calendar updates • Conduct online research for venues, vendors, and supplies • Assist with client communications and follow-ups • Help maintain documents, checklists, and planning tools • Support the team with other tasks as needed Qualifications: • Excellent written and verbal communication skills • Strong organizational and time management abilities • Basic computer skills (Google Workspace, Microsoft Office, etc.) • Comfortable using or learning project management tools (like Trello, Asana, etc.) • Reliable internet connection and access to a computer • Self-motivated and detail-oriented What We Offer: • Flexible work hours • A supportive and creative team environment • On-the-job training and professional development opportunities • The chance to grow with a dynamic business
We’re Assure America Insurance Company, a growing insurtech startup dedicated to delivering exceptional customer experiences. We need a friendly, detail-oriented Customer Support Specialist to join our fully remote team, helping policyholders via chat, email, and occasional phone calls. Responsibilities Respond to inbound customer inquiries (email, live chat, helpdesk tickets) within SLA Troubleshoot policy questions, billing issues, and portal navigation Document customer interactions in our CRM (Zendesk/Help Scout) Escalate complex cases to underwriting or claims teams Follow up to ensure timely resolution and high customer satisfaction What We’re Looking For Proven customer support or call-center experience (1–2 years preferred) Excellent written and verbal English communication Empathy and patience when handling sensitive insurance queries Basic technical aptitude (learning our portal quickly) Ability to work independently in a remote environment Reliable internet connection and headset for occasional voice calls Nice-to-Haves Familiarity with Zendesk, Freshdesk, or similar tools Experience in insurance, fintech, or ecommerce support Multilingual skills (especially Spanish) Budget & Hours Hourly contract: $15–$25/hr, depending on experience 20–30 hours/week to start, with potential to grow into full-time