Are you a business? Hire reservation agent candidates in United States
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
For our Customer Service Call Center Reps it's all about helping others. We're looking for people with strong communication skills and a knack for problem-solving to join our call center team and support our customers. We'll provide you with training and a solid base of insurance knowledge so that you can feel confident you're providing the best possible customer service. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you'll be the voice of Progressive to our customers. You'll have the support of a collaborative team, which includes ongoing coaching and development. Start Date: ASAP Duties & Responsibilities: - Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently - Help customers with insurance needs like adding/or processing renewals, cancellations, reinstatements, and payments Qualifications: - One or more years of college education or relevant work experience - Work or educational experience must include: - Customer service, sales and/or influencing others - Fast paced and changing environment - Multitasking and time management skills - Effectively communicating verbally and in writing Benefits & Perks: Benefits for eligible employees include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a car ( This is to help to Motivate staff towards commencement ) Apply now to find a job you'll love! Equal Opportunity Employer Additional Information Job Status/Type: Full Time & Part time Employee Job Category: Customer Support/Client Care Reference Code: 132636
We are seeking a highly motivated and experienced Travel Agent to join our team at Queen Travel Agency and Tours. As a Travel Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, providing exceptional customer service, and ensuring a smooth and enjoyable travel experience. Responsibilities: - Assist clients in selecting and booking travel packages, including flights, accommodations, transportation, and tours, based on their preferences and budget. - Provide accurate and up-to-date information on travel destinations, including visa requirements, local customs, and attractions. - Research and compare travel options to ensure clients receive the best deals and value for their money. - Collaborate with airlines, hotels, car rental companies, and other travel service providers to secure reservations and negotiate rates. - Process payments, issue tickets, and provide clients with all necessary travel documents. - Handle any travel-related issues or emergencies that may arise during the trip, including flight delays, cancellations, or changes in itinerary. - Build and maintain strong relationships with clients to understand their travel preferences and provide personalized recommendations for future trips. - Stay informed about industry trends, new travel destinations, and changes in travel regulations to provide clients with the most current information. - Meet sales targets and contribute to the overall success of the agency. Requirements: - Proven work experience as a Travel Agent or in a similar role. - Excellent knowledge of travel products, services, and destinations. - Strong customer service and communication skills. - Proficient in using travel booking systems and software. - Ability to multitask and work under pressure in a fast-paced environment. - Detail-oriented and highly organized. - Ability to work independently and as part of a team. - Flexibility to work on evenings, weekends, and holidays as required. - Certification or diploma in Travel and Tourism is preferred. Join our team at Queen Travel Agency and Tours and be a part of creating unforgettable travel experiences for our clients. Apply now!
We are hiring for a Traveling Self Agent, with at least 1 year experience Job Description: As a Travel Sales Agent, you will be responsible for assisting clients in planning and booking their travel arrangements. You will provide exceptional customer service by understanding clients' needs, offering tailored travel solutions, and ensuring a smooth booking process. Your role will involve: Requirements: Proven experience as a Travel Sales Agent or in a similar role. Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Proficiency in using travel booking platforms and reservation systems. Knowledge of travel destinations, attractions, and travel-related services. Ability to work independently and as part of a team. Exceptional customer service skills and attention to detail. Flexibility to work evenings, weekends, and holidays, as needed.
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