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Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. POSITION OVERVIEW Reporting to the Director of Sales & Marketing, the Reservations Manager oversees all reservations functions, inventory integrity, reservation communications and booking quality. This role ensures each guest interaction reflects the Elysée New York luxury experience while supporting revenue optimization and operational excellence. ESSENTIAL JOB FUNCTIONS RESERVATIONS LEADERSHIP • Manage all reservation activity, inventory controls, booking accuracy and reservation standards GUEST COMMUNICATION • Ensure timely, personalized and professional communication after arrival REVENUE AND INVENTORY MANAGEMENT • Partner closely with Revenue Management and Front Office leadership to maximize occupancy and rate performance while protecting the guest experience LEADERSHIP AND TEAM DEVELOPMENT • Recruit, train and coach reservations personnel and establish service expectations QUALITY ASSURANCE AND BRAND STEWARDSHIP • Audit reservations processes and communications to ensure consistency with Leading Quality Assurance and Forbes-level standards, • Conduct regular service observations, departmental inspections, and audits, and lead corrective action when standards are not met, building a level of consistency guests can trust, • Maintain accurate training and quality-assurance documentation, and support pre-opening, reopening, and repositioning initiatives as required, • Maintain flexibility to support the hotel's needs, including mornings, evenings, weekends, and holidays REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Strong leadership presence and a genuine passion for luxury hospitality., • Exceptional verbal and written communication skills, • Understanding of luxury reservations practices, • Strong analytical and organizational capabilities, • Expertise with CRS and PMS platforms, • Attention to detail and guest-centric decision making. REQUIRED QUALIFICATIONS • Bachelor’s degree or equivalent experience, • Minimum three years of hotel reservations, revenue management, front office or rooms division experience, including at least one year of leadership responsibility, • Luxury hotel experience strongly preferred, • Demonstrated experience operating within a Leading Quality Assurance and/or Forbes Five-Star service standards environment is required, • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, • Experience opening, reopening, repositioning, or launching a hotel, restaurant, lounge, or new hospitality concept, • Experience preparing teams for Leading Quality Assurance, Forbes, or comparable Five-Star quality assessments, or previous experience with The Leading Hotels of the World or a comparable luxury organization WHY JOIN ELYSÉE NEW YORK AND CRESCENT HOTELS & RESORTS Joining Elysée New York is an opportunity to help shape the re-emergence of a legendary New York hotel and to build a new standard of intimate, personalized luxury hospitality. The Reservations Manager plays a key role in shaping first impressions of Elysée New York and helping define a personalized luxury guest journey from the earliest stage of the booking process. We invite candidates who believe that luxury is defined not by formality alone, but by generosity, discretion, and the ability to make every guest feel genuinely seen, to join us and help build a place where every guest, and every team member, belongs. EQUAL OPPORTUNITY STATEMENT Elysée New York Hotel and Crescent Hotels & Resorts are Equal Opportunity Employers, including Protected Veterans and Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the applicable Know Your Rights notice from the United States Department of Labor.

Our client, an alternative asset manager, is looking to hire a multifaceted IR Coordinator/Executive Assistant to support three senior executives on the Credit Management team, while also providing light administrative support to the broader team of analysts and associates. Candidates MUST have prior Investor Relations experience within financial services, ideally supporting IR, Capital Formation, Fundraising, Business Development, or other investor/client-facing executives. The successful candidate will have 4+ years of administrative experience and a desire for continued growth. This person should be comfortable interacting with investors and clients, thrive in a fast-paced environment, work well under pressure, and be highly detail-oriented and proactive. The ability to anticipate needs, juggle changing priorities, and stay 10 steps ahead will be key. This is an exciting opportunity with a lot of potential! This role is 4x days/wk in-office and 1x day remote. RESPONSIBILITIES: • Maintain calendars, contacts, and tasks (primarily through Microsoft Office); schedule and coordinate internal and external meetings across multiple time zones, • Coordinate domestic and international travel arrangements, including flights, car service, dinner reservations, client meetings, visas, etc., • Answer phone lines and take messages as needed, • Provide investor/client administrative support, including assisting with new client prospecting, providing clients with information, and working heavily within Salesforce, • Help prepare presentations and investor-facing materials, • Manage research subscriptions, • Review, edit, and complete expense reports, • Conduct research related to projects, • Assist with special projects as needed; proactively anticipate work assignments and take on other reasonably related duties as assigned QUALIFICATIONS: • 4+ years of administrative/client support experience, • Prior Investor Relations experience within financial services is required, • Experience supporting IR, Capital Formation, Fundraising, Business Development, or investor/client-facing executives strongly preferred, • Must be comfortable interacting with investors, clients, and other external stakeholders, • College degree preferred, • Strong computer and internet research skills, • Proficient in Microsoft Office, primarily Outlook, Excel, Word, and PowerPoint, • Salesforce experience is a strong plus, • Strong organizational skills and exceptional attention to detail, • Excellent verbal and written communication skills, • Ability to juggle multiple and changing priorities, • Resourceful and proactive approach to executing projects, • Collaborative, team-oriented attitude, • Strong client service skills SALARY: $130K on a base + paid OT + discretionary bonus + excellent benefits HOURS: 8:30am-5/5:30pm + ability to work OT as needed. 4x days in-office and 1x day remote

Executive Assistant to CEO & CTO / Office Manager | AI Healthcare Startup | NYC We are working with a rapidly growing AI healthcare startup that recently raised its Series B and is looking to hire an Executive Assistant / Office Manager to support its CEO and CTO and help run its NYC office. The company is currently around 25 employees and expects to roughly double in size over the next several months, so this is a really exciting time to join. We're looking for someone who wants to be part of that growth and is excited by a role where no two days will look exactly the same. This is a combination of Executive Assistant, Office Manager, and some light personal support. You'll work closely with the CEO, CTO, and Chief of Staff and have a lot of visibility across the company. What you'll be doing: • Own calendar management for the CEO and CTO, including protecting focus time, prioritizing meetings, and proactively resolving conflicts, • Coordinate domestic and international travel and make sure the executives have everything they need before meetings, • Help manage the day-to-day office and create a welcoming environment for employees, candidates, customers, and investors, • Coordinate team dinners, company events, and offsites, • Help support an office move, • Manage office supplies, snacks, vendors, deliveries, and general office needs, • Assist with expenses, documents, presentations, and ad hoc projects, • Provide occasional light personal support when needed—think grabbing lunch on an especially busy day, reservations, or a last-minute pickup Who we're looking for: Someone who is hungry, organized, curious, and incredibly resourceful Someone who has worked in a fast-moving environment and naturally takes ownership. 2–4 years of administrative, EA, or office management experience Startup, technology, finance, or another fast-paced environment is ideal You should be someone who: • Is proactive and anticipates what needs to happen next, • Is comfortable supporting two executives with very different working styles, • Has strong calendar and travel coordination experience, • Communicates professionally with senior executives, candidates, customers, and investors, • Is comfortable wearing multiple hats and doesn't get hung up on whether something is technically "your job", • Is highly organized but flexible when priorities change, • Is comfortable with Google Workspace, Slack, and other modern productivity tools, • Is genuinely interested in AI and how it can make you better at your job The culture: Casual, collaborative, and entrepreneurial No dress code, dogs in the office, and people genuinely wear multiple hats. The team values people who take ownership, move quickly, ask questions, and figure things out. Opportunity for growth always welcome! You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Position Summary The Event Sales Coordinator is the first point of contact for all clients, setting the tone for every event experience at Wythe Hotel. They manage incoming inquiries with efficiency, professionalism, and a warm, hospitality-driven approach, ensuring clients feel welcomed and supported from the very first interaction. This role is a vitally important role for our team and requires exceptional organizational skills and attention to detail, as well as the ability to anticipate needs and provide thoughtful, seamless service. Beyond client-facing responsibilities, the coordinator partners closely with the Events team to provide administrative and operational support, helping ensure that each event reflects Wythe’s distinctive style, personality, and commitment to effortless, memorable experiences. Key Responsibilites • Monitor event phone lines and email inbox, taking messages and forwarding calls to the appropriate team members in a timely, professional manner., • This is a vitally important role for our team. Being the first person that our clients connect with, the Event Coordinator sets the tone. They must be professional and knowledgeable and personable and thoughtful and responsive., • Enter sale leads into Tripleseat, adding source and other important details. Assign any new opportunities to the correct Sales Director within an hour of receipt., • Send first response & wedding brochure to all wedding inquiries in a timely manner (same day of receipt) introducing clients to sales manager/director., • Develop an understanding of the sales strategy and the value of different leads for our team., • Build weekly reports for Sales and Operational meetings, including BEO packets, F&B Sheets, Staffing Sheets, etc., • Attend weekly BEO meetings, • Print all materials for events including placecards, signage, menu cards and anything else as required paying attention to detail to ensure no typographical errors., • Assist Event Managers in preparing event detail sheets., • Provide assistance to Event Managers with corporate and social events on an as needed basis., • Maintain and organize Events office along with records, invoice breakdowns, canned responses, photo and video assets, etc., • Create and print Event menus using InDesign and Canva., • Setup and manage Wedding Room Blocks, working closely with Reservations & Revenue Manager on setting rates for each group. Send clients booking link and remind them of cutoff date and then answer any questions regarding block as they come available and directing anyone looking to make standard wedding block reservations to the Booking link or Front Desk to assist. Assist with any VIP or detailed wedding block reservations., • Assist Sales team with miscellaneous projects as requested., • Assist sales team with client walkthroughs when required, providing information to clients with warmth and charisma and care so they understand our personally invested approach to their event., • Assist with billing, recording, and tracking financials for the Event Sales team when required. Qualifications and Skills: • Warm, inclusive, and curious by nature, • Highly organized and efficient, • Able to work with a sense of urgency and to deadlines, • FOH hospitality experience is highly regarded, • Fluency with Microsoft Office, GSuite Programs, TripleSeat, InDesign, and MEWS (Training provided as needed), • Excellent written and verbal communication skills, • Detail oriented Why This Role Matters The Event Sales Coordinator is the backbone of the office, playing a vital role in shaping every guest and client experience at Wythe Hotel. As the first point of contact, they set the tone for each event, ensuring clients feel welcomed, supported, and confident in the team’s ability to deliver. By keeping operations running smoothly and anticipating every need, this role helps create memorable, seamless events that reflect Wythe’s personality, care, and Brooklyn spirit. About Wythe Hotel Housed in a meticulously restored 1901 factory building steps from the Williamsburg waterfront, Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophistication. Our Michelin-recognized hotel supported by Le Crocodile, Bar Blondeau, and a celebrated events program demands exceptional standards that honor both our historic character and evolving luxury positioning. As we lead Brooklyn's hospitality evolution, we remain committed to sustainable practices while delivering discreet, authentic experiences that resonate with our discerning guests. The Wythe Hotel is an equal opportunity employer committed to creating an inclusive workplace that promotes and values diversity. We encourage applications from individuals of all backgrounds, abilities, and perspectives.

Personal Assistant to C-Suite Executive A premier investment firm is seeking a high-touch Personal Assistant to support a C-Suite Executive. Operating within a collaborative team structure, this role functions as the central operational anchor for personal, lifestyle, and household affairs. • Location: Midtown NYC, working from the corporate office with flexibility to travel to local residences as required., • Hybrid: 4 days in-office / 1 day remote weekly, • Core office hours are generally 8:00 AM – 6:00 PM, with a 24/7 mindset for urgent, time-sensitive matters. Base Salary: Competitive and fully commensurate with experience from $150-250k base range + discretionary bonus. Benefits: 100% employer-paid health, dental, and vision coverage, 401(k) plan, 4 weeks’ vacation, and complimentary daily meals KEY RESPONSIBILITIES INCLUDE • Design and execute seamless domestic and international travel itineraries, managing private aviation, luxury accommodations, ground transport, and dining arrangements., • Maintain complex personal and family schedules, ensuring synchronized alignment between commitments., • Assist with comprehensive lifestyle operations, including personal errands, procurement, gift sourcing, dynamic reservations, and ad-hoc family initiatives., • Direct operations for multiple private estates, serving as the chief liaison for domestic staff, vendors, contractors, and property management teams., • Oversee residential maintenance, capital improvement projects, and ongoing repairs; ensure all properties are fully prepped, stocked, and staffed prior to family arrivals., • Maintain flexibility to handle hands-on household tasks, vendor oversight, and local property visits as needed., • Plan and execute private events, family dinners, and special gatherings managing guest logistics, RSVPs, and live event execution., • Manage personal contact databases and coordinate major annual mailings and family projects. CANDIDATE QUALIFICATIONS & EXPERTISE • Minimum 5+ years of high-touch Personal Assistant or Estate/House Manager experience supporting C-suite executives, Ultra-High-Net-Worth Individuals (UHNWI), or prominent private family offices., • Bachelor’s degree required., • Proven track record of managing residential staff and multi-property operations., • Fluent in Microsoft Office Suite and Google Workspace (advanced calendar management). Familiarity with modern productivity and AI workflow tools is a plus., • Combines systematic organization and project management skills with intellectual agility and natural adaptability when priorities shift., • Demonstrates extreme foresight; routinely anticipates friction points, develops contingency plans, and resolves issues before they escalate., • Must have a warm, team-oriented personality capable of building strong, trusting relationships. Please submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting _. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

The NYC office of a global investment firm is looking for a Receptionist/Administrative Assistant to support their NYC office. This is a fully on-site position (not hybrid), the hours are 8-6 and it's a great opportunity for someone with a couple of years of related experience in a large corporate environment, doing Reception, Admin or Office Coordinator/Manager, who is looking to take their career to the next level. Responsibilities include: • Welcome visitors and direct them appropriately and answer, screen and forward any incoming phone calls;, • Manage and update conference room reservations within Outlook;, • Receive and sort daily mail/deliveries/couriers; ensure all packages are delivered to appropriate party;, • Stock the kitchen and supply room daily and assist other admins with ordering catering for meetings as needed;, • Ensure reception area is maintained in an orderly fashion;, • Provide administrative support to designated professionals and teams;, • Coordinate internal and external meetings, including conference room scheduling, catering, materials preparation, and logistics;, • Assist with travel booking, itineraries, ground transportation, and track expense reports;, • Prepare, edit, and distribute correspondence, presentations, reports, and other documents as needed;, • Support team projects and initiatives by coordinating logistics, tracking action items, and following up on deliverables;, • Act as a back-up admin for other admins during travel, sick days, etc;, • Assist in the planning of office events & culture initiatives. Desired Skills and Experience: • Bachelor’s Degree Preferred, • Approx 1-3 years experience in a large corporate setting providing reception, admin or office coordinator support, • Attention to detail in the execution of every task incorporating a high degree of professionalism, • Proven proficient working with Microsoft Office Suite; Experience with Concur a Plus, • Good time manager with ability to recognize and set shifting priorities, • Ability to be flexible to the needs of the day and maintain a calm composure

HEAD OF BRAND & MARKETING, US • Location: New York City, • Reports to: Chief Operating Officer, • Direct Reports: Marketing Manager, • Functional relationship: Director of Brand & Marketing (UK) About the Role Culinary Collective is a high-growth hospitality group that partners with world-class culinary talent to conceptualise and operate distinctive restaurants and bars. Having grown rapidly across London and Ireland, we are now building our US business, starting in New York. We are looking for a Head of Brand & Marketing, US to lead marketing across our US brands, initially focused on Cholapink and Heard NYC. The two brands require different approaches. Cholapink is New York-grown, giving this role a central part in shaping the brand and how it comes to life in market. Heard was born in London, with global brand strategy and direction led by our London Brand & Marketing team. For Heard, you’ll bring deep local market knowledge, contribute to global strategy and translate it into marketing that feels relevant and credible in New York. You’ll work closely with the London team to develop local campaigns, execute global campaigns in market and lead key US channels including PR, partnerships, influencers, CRM and paid social. You’ll also build the local network of creatives, media, partners and cultural voices our brands need to succeed in New York. This is a hands-on senior role for someone who understands how to build brands locally while working effectively within a global brand structure. What You’ll Do • Work closely with Operations and GMs to understand trading performance and identify where marketing can influence covers, reservations, frequency, revenue and customer behaviour., • Turn commercial priorities into clear marketing objectives, building activity around opportunities such as quieter trading periods, new dayparts, menu launches, events and local audiences., • Lead US marketing across Cholapink and Heard NYC, balancing long-term brand building with short-term commercial performance., • Own and manage the US marketing calendar, bringing together global campaigns, local campaigns, restaurant moments, partnerships and commercial priorities., • Bring New York market, customer and cultural insight into brand and campaign planning, working closely with the London Brand & Marketing team., • Play a central role in developing the brand and lead how it is launched, marketed and grown in its home market., • Contribute to global brand strategy and own its local marketing strategy, ensuring New York activity builds the brand while remaining aligned with its global direction., • Work with the London team to develop locally relevant campaigns and execute global campaigns effectively across US channels., • Lead local restaurant launches and integrated campaigns across PR, partnerships, influencers, CRM, paid social, events and neighbourhood marketing., • Own local partnerships and collaborations, building relationships across food, fashion, music, art, design and wider New York culture., • Own the US influencer strategy, developing a strong network of creators and tastemakers relevant to each brand., • Own CRM locally, including database growth, email, segmentation, retention and reactivation., • Own paid social for the US market, from campaign planning and audience strategy through to optimisation and performance reporting., • Work closely with the London social team, contributing to content calendar planning and ensuring New York is properly represented within the global content strategy., • Build and manage a strong local network of photographers, videographers and creators to capture high-quality New York content for social and wider campaigns., • Build relationships with New York media, creators, tastemakers, businesses and communities that help our brands become part of the city., • Own and manage US marketing budgets, setting investment by channel and campaign, tracking spend and ensuring resource is focused against the strongest commercial and brand opportunities., • Manage local agencies, freelancers and specialist partners, setting clear briefs, deliverables and measures of success., • Lead and develop the US Marketing Manager and help build the US marketing capability as the portfolio grows. Experience & Skills • 8+ years in Brand & Marketing, ideally within hospitality, restaurants, food, lifestyle or a culturally relevant consumer brand., • Managing senior stakeholder relationships including founder and/or talent., • Strong experience in the New York market and a deep understanding of its restaurant, media and cultural landscape., • Proven experience launching and growing restaurants, venues or consumer brands., • Strong experience across PR, partnerships, influencers and CRM, with a network of relevant New York contacts., • Experience managing paid social, with a strong understanding of audience targeting, optimisation and performance., • A strong understanding of social and content, including experience briefing photographers, videographers and creators, • Experience building and managing integrated marketing calendars across multiple channels and priorities, • Commercially minded, with a clear understanding of how marketing connects to customer behaviour and restaurant performance, • Experience owning and managing marketing budgets, prioritising investment and measuring effectiveness, • Strong creative judgement and the ability to contribute meaningfully to brand and campaign development, • Experience managing agencies and external partners, • Proven experience leading and developing people. Success after 12 months • After 12 months, success should be visible in the following outcomes:, • Cholapink has launched with a distinctive position, sustained customer demand and a growing base of direct customer relationships., • Heard NYC has launched successfully, translating the global brand into a locally relevant marketing strategy with strong foundations for continued growth., • A clear US marketing strategy, calendar and operating rhythm are in place, with an effective working model between the New York and London teams., • Brand & Marketing is a strong commercial partner to Operations, with activity and investment clearly connected to restaurant performance as well as long-term brand growth., • Strong CRM, reporting and measurement foundations are in place, giving us a better understanding of our customers and what is driving performance., • A strong local network of media, creators, partners, agencies and cultural relationships has been established, alongside a capable US marketing team ready to support the next stage of growth. You’ll Be • Deeply connected to New York and its food and cultural scene, • Commercially minded, • Culturally curious and instinctive, • Collaborative and comfortable working within a global team, • Entrepreneurial and comfortable building networks and capability from the ground up, • Highly organised and able to manage multiple launches, channels and priorities, • Passionate about restaurants, food, drink and culture, • Operating within a fast-growing hospitality group, this role offers significant opportunity to shape how Culinary Collective builds its US presence and to help establish the model for how our global and locally grown brands operate across markets.

Our client, a luxury brand, is seeking a full-time Executive Assistant to join their team in New York City.This is a fully in-office position providing high-level administrative and operational support to company executives and VIP guests in a fast-moving, highly professional environment. Job Responsibilities • Provide day-to-day administrative support to company executives in partnership with the Executive Office Manager., • Anticipate executive needs and proactively manage upcoming priorities and requests., • Coordinate meetings, including scheduling, invitations, meeting rooms, agendas, and meeting notes., • Manage executive correspondence, presentations, recurring reports, databases, and other materials., • Coordinate domestic and international travel arrangements and itineraries for executives and VIP guests., • Prepare and process executive expense reports., • Support company events, including employee celebrations and industry dinners, by coordinating guest lists, name tags, agendas, and other logistics., • Partner with teams across the organization on special projects and company-wide initiatives., • Maintain a polished and welcoming executive office environment, including supplies, refreshments, flowers, and other day-to-day needs., • Manage daily catering and restaurant reservations., • Take on additional administrative and special projects as needed. Job Qualifications • 3+ years of relevant Executive Assistant or administrative experience., • Exceptional organizational skills and attention to detail., • Strong professional presence, communication skills, and business etiquette., • Ability to anticipate needs and respond appropriately to changing priorities., • Strong judgment, discretion, and confidentiality., • Ability to manage a high volume of work while maintaining accuracy and professionalism., • Advanced proficiency in Microsoft Office, including PowerPoint, Word, Excel, Acrobat, and Outlook., • Experience with CRM, travel, expense, and other business platforms., • Knowledge of travel and hospitality best practices. Salary: $75k-$85k The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.

POSITION PURPOSE The Assistant Front Office Manager supports the daily operation of the Front Office and plays a key role in delivering the highly personalized, discreet, and attentive service expected at Casa Cipriani. Working closely with the Front Office Manager and Director of Front Office, this position provides hands-on leadership throughout the guest journey, from pre-arrival preparation and arrival through the guest's stay and departure. The Assistant Front Office Manager supervises Front Office operations during assigned shifts, supports and coaches the team, coordinates VIP and special arrivals, resolves guest concerns, and ensures that Front Office standards, procedures, and service expectations are consistently executed. The ideal candidate is a polished and intuitive hospitality professional who leads from the floor, anticipates guest needs, demonstrates sound judgment, and understands the importance of discretion, attention to detail, and personalized service within a luxury hotel and private members club environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Support the Front Office Manager and Director of Front Office in the daily operation of the Front Office and execution of departmental service standards., • Supervise Front Desk Agents and other assigned Front Office employees during scheduled shifts, ensuring professional, attentive, and efficient service at all times., • Serve as the Front Office leader on duty when assigned, providing direction and operational support to the team and escalating significant matters to senior Front Office leadership as appropriate., • Maintain a visible and approachable presence in guest-facing areas, engaging with guests and proactively identifying opportunities to enhance their experience., • Oversee the execution of guest arrivals and departures during assigned shifts, ensuring check-in and check-out experiences are efficient, accurate, personalized, and consistent with Company standards., • Review daily arrivals, departures, VIPs, repeat guests, special occasions, preferences, special requests, room assignments, and relevant guest history in preparation for each shift., • Assist with VIP and high-profile guest preparation and service, ensuring preferences, special arrangements, privacy requirements, and relevant information are accurately documented and communicated to appropriate departments., • Maintain accurate and detailed guest profiles, including preferences, stay history, special requests, and other relevant information to support personalized service and future guest recognition., • Coordinate closely with Guest Services, Concierge, Butler, Bell/Door, Valet, Reservations, Housekeeping, and other departments to ensure seamless execution of arrivals, departures, transportation, luggage handling, amenities, and guest requests., • Monitor room status and readiness in partnership with Housekeeping and Engineering, proactively addressing maintenance, presentation, and other conditions while communicating priorities involving early arrivals, VIP rooms, room moves, special accommodations, and other time-sensitive guest needs., • Assist with room assignments, upgrades, room moves, early arrivals, late departures, and other room-related requests in accordance with availability, guest preferences, and established procedures., • Monitor Front Office systems, traces, alerts, guest requests, shift logs, and outstanding follow-up items to ensure requests are completed accurately and within appropriate service timelines., • Review guest accounts and folios for accuracy and assist with billing inquiries, payment processing, credit card authorization, posting errors, adjustments, and other Front Office financial procedures within established authority levels., • Ensure Front Office cash-handling and payment procedures are followed accurately and report discrepancies to management promptly., • Respond to guest inquiries, requests, and concerns with professionalism, empathy, discretion, and urgency., • Take ownership of first-level guest recovery and resolve concerns within established guidelines, escalating sensitive, recurring, high-value, or significant service issues to the Front Office Manager or senior management as appropriate., • Follow up with guests following a service issue to confirm resolution and communicate relevant information to the next shift and appropriate departments., • Document guest incidents, complaints, service recovery, preferences, and operational issues accurately to ensure continuity of service., • Conduct thorough shift handovers and ensure outstanding guest requests, VIP information, operational concerns, room issues, and follow-up items are clearly communicated between shifts., • Participate in and, when assigned, lead pre-shift briefings to communicate occupancy, VIP arrivals, special events, guest preferences, service issues, operational priorities, and relevant property information., • Monitor the Front Desk environment throughout the shift to ensure it remains organized, professional, appropriately staffed, and consistent with Company presentation standards., • Provide real-time coaching, guidance, and support to Front Office employees regarding guest interaction, telephone etiquette, system procedures, problem resolution, grooming, and service standards., • Assist with onboarding and training new Front Office employees and reinforce departmental procedures and luxury service expectations., • Observe employee performance during assigned shifts and provide constructive feedback to employees and Front Office leadership., • Monitor employee attendance, punctuality, uniform, grooming, professional conduct, and adherence to departmental standards during assigned shifts and report concerns appropriately., • Continuously monitor the guest experience throughout assigned shifts, identifying and correcting service gaps in real time to ensure Front Office interactions consistently reflect Casa Cipriani's luxury service standards., • Promote a positive, professional, respectful, and collaborative work environment and lead by example in demonstrating Company Core Values and service expectations., • Ensure employees have current knowledge of hotel and club facilities, amenities, dining outlets, events, services, policies, local attractions, transportation options, and other information necessary to assist guests effectively., • Support room upgrade and upselling initiatives by identifying appropriate opportunities and coaching Front Office employees on guest-focused selling techniques., • Ensure compliance with Company policies, Front Office procedures, guest privacy requirements, cash-handling procedures, key-control standards, safety protocols, and emergency procedures., • Maintain the highest level of discretion and confidentiality regarding guest information, particularly involving VIPs, members, celebrities, high-profile individuals, and sensitive guest matters., • Be knowledgeable of emergency, fire, life-safety, evacuation, and security procedures and respond appropriately when assigned or when circumstances require., • Coordinate with Security and senior management regarding guest incidents, safety concerns, lost property, disturbances, or other matters requiring additional support., • Identify recurring guest concerns, operational challenges, and opportunities to improve service and communicate observations and recommendations to Front Office leadership., • Assist with departmental projects, training initiatives, service-improvement programs, and other operational priorities as assigned., • Assume additional Front Office responsibilities in the absence of the Front Office Manager as directed by senior leadership. Knowledge, Experience and Skills: • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Equivalent relevant hospitality experience may be considered., • Minimum of 3 years of progressive Front Office, Rooms, or Guest Services experience within an upscale or luxury hospitality environment. Previous supervisory, lead, or management experience strongly preferred., • Experience within a luxury hotel, private members club, Forbes-rated property, or similarly high-touch hospitality environment is preferred., • Experience utilizing a OPERA (PMS) and familiarity with reservation, guest profile, and payment-processing systems required., • Demonstrated ability to supervise and support a guest-facing team in a fast-paced hospitality environment., • Exceptional guest-relations skills and a genuine desire to create personalized and memorable experiences., • Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously., • Flexible availability based on operational needs, including evenings, weekends, holidays, and occasional overnight shifts. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects, weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

A high-profile individual is seeking a sharp, discreet Executive Personal Assistant to support both her professional and personal life. This is not a chief of staff or strategic role. It is pure execution. The right candidate gets things done without being asked twice and takes pride in being the invisible force that keeps everything running smoothly in a fast-paced, ever-changing environment. What You'll Do • Own complex, ever-changing travel logistics, international and domestic, with precision and zero drama, • Manage a fast-moving calendar and day-to-day scheduling, including call sheets and keeping the day on time across time zones, • Handle reservations, gifts, cards, expenses, and the full range of personal and executive admin tasks, • Anticipate needs before they're voiced and execute without hand-holding, • Interface professionally with a UHNW and tech network, including investors, founders, family office contacts, and board members, • Adapt fast as priorities shift, and bring sound business judgment to every call you make on the principal's behalf Who You Are • Experienced supporting a CEO or founder: you've worked directly for a high-profile executive, preferably in the tech space, and know the pace and pressure of that world firsthand, • A seasoned travel manager: you've handled complex, multi-leg, international itineraries and know how to troubleshoot on the fly, • Sharp with business acumen: you read a room, size up priorities fast, and make smart calls even when the ground keeps shifting, • Quietly excellent: you're smart, organized, and capable, and you don't need the role to be about you, • Built for chaos: you thrive in fast-paced, high-growth environments where the day rarely goes as planned, • A team player: you work seamlessly with the broader team to get it done Location: NYC, open to candidates in Miami Compensation and Benefits: $150K+ DOE including healthcare and PTO Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. By applying, you acknowledge that submission of an application does not guarantee placement or employment. Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Data / Software Integration Engineer 3 year W2 Contract · Connecticut · 2–3 days on site · Drug Discovery A pharma biologics discovery group is running a large-scale automation programme that is changing how they discover drugs. They are bringing roughly twenty pieces of integrated laboratory hardware online. Each one produces data in its own format, through its own software. Somebody needs to build the connective tissue: getting information out of that equipment and into the databases, scheduling software and analytical platforms where scientists can actually use it. This is a software engineering role that happens to sit next to a lab. You do not need laboratory automation experience. You do need to be a real software engineer, and you do need to be willing to walk into a wet lab and work out how a liquid handler logs a barcode scan. What you'll be building Instruments generate data constantly - a robot moves liquid between plates, scans a barcode, logs what it did, and exports a file at the end of the run. Twenty instruments means twenty variations on that, none of them designed to talk to each other. Your job is to pull it together and route it where it needs to go: • Instrument to database - reliable acquisition, transformation and storage of experimental data, • Instrument to scheduling software - ordering runs, and surfacing errors when something fails mid-run, • Instrument to the analytical environment - getting data to scientists in a form they can process, and to engineering for system monitoring You will have a lot of autonomy over how this gets built. The architecture is not decided. Setting the pattern for how this integration works is the job, not implementing someone else's design. Year one, in one sentence: a working connection from lab equipment through to the database, the instrument scheduling software, and the internal analytical ecosystem. How the team works You report to the Automation Programme Lead and sit inside a small cross-functional group: • A senior automation specialist who owns the physical hardware, • A project manager covering programme scope, • Likely a second contractor alongside you, • The internal IT and digital platform teams, on integration into the wider ecosystem Software practice is properly run an internal platform, standard Git workflow, CI/CD pipeline, three-week sprints, Scrum. You will be expected to work that way, not around it. Roughly a quarter of the role is stakeholder-facing. What we're looking for Software engineering, done properly. Not scripting. Product development discipline - version control, CI/CD, code review, working in sprints. Python, and comfort in whatever else the problem needs. Data pipeline and integration work - APIs, file parsing, ETL, moving data between systems that were never designed to talk to each other. High learning agility - More important than any specific technology on this page. You will be handed unfamiliar equipment, undocumented export formats and vendor software you have never seen, and asked to make sense of it. If that sounds like the interesting part rather than the annoying part, this is your role. Willingness to be physically in a laboratory. Two to three days a week on site, because the equipment is there and you cannot integrate what you cannot see. For the right person this can flex down to one or two. The soft side. Scientists are process-driven people, and this programme changes how they work. You need to bring them along rather than hand them a solution. Being able to sit with someone's reservations about a new system, and work through them, matters as much as the code. Helpful, but genuinely not required • A scientific background - enough to follow a conversation with a scientist without needing everything translated, • ELN or LIMS exposure (Benchling, IDBS or similar), • Any prior contact with laboratory instrumentation or automation, • Cloud data platforms, SQL, data warehousing Why it's worth doing Every large pharma is chasing "lab in the loop" right now. This group is genuinely doing it - building the automation and data foundation that makes in-silico drug discovery possible, on a multi-million-dollar programme with real hardware already arriving. The integration layer is the part nobody has solved yet, and whoever builds it here sets the pattern. Please note: Visa sponsorship is not available for this position. Candidates must have existing work authorization.

Company Description Aventura World (AVW) partners with chambers of commerce, business associations, nonprofits, alumni organizations, and affinity groups to design and operate turnkey travel programs that enhance member engagement and generate non-dues revenue. AVW manages every aspect of these programs—from destination selection and itinerary design to marketing support, reservations, traveler service, and on-tour operations—under a seamless, end-to-end model. With a global network of trusted partners and deep expertise across Europe, the Mediterranean, Africa, the Middle East, Latin America, and additional regions, AVW delivers professionally curated, immersive cultural journeys. The company focuses on helping organizations provide exceptional value to their members while ensuring reliable infrastructure and dedicated support for every departure. Role Description This full-time remote Business Development Manager role is responsible for identifying, prospecting, and securing new partnership opportunities with chambers of commerce, associations, nonprofits, alumni organizations, and other affinity groups. On a day-to-day basis, the Business Development Manager builds and maintains a pipeline of qualified leads, conducts discovery calls, prepares tailored proposals, and delivers presentations that demonstrate AVW’s travel program value. The role collaborates closely with internal teams to align partner needs with destination options, itinerary concepts, and marketing support, ensuring a smooth transition from signed agreement to program launch. The Business Development Manager also nurtures existing partner relationships, monitors performance of travel programs, and provides insights to optimize engagement and revenue. Regular reporting on sales activities, market trends, and partnership outcomes is expected to support strategic decision-making. Qualifications • Demonstrated business development or B2B sales skills, including lead generation, pipeline management, and closing new partnership agreements., • Experience building and managing relationships with organizations such as chambers of commerce, associations, nonprofits, or other membership-based groups., • Strong communication, presentation, and negotiation skills, with the ability to tailor messaging to executive, board, and committee-level audiences., • Solid organizational and time-management skills, including the ability to work independently, prioritize multiple initiatives, and meet deadlines in a remote environment., • Comfort with CRM systems, sales reporting tools, and basic proficiency with office productivity software (e.g., email, spreadsheets, slide presentations)., • Knowledge of or interest in the travel industry, group travel programs, and international destinations; prior experience in travel or hospitality is a plus., • Analytical and problem-solving skills, with the ability to interpret partner needs, market trends, and program performance to recommend solutions., • Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent combination of education and professional experience.

The Spa at The Mark Hotel, in partnership with Augustinus Bader, brings together the distinctive hospitality of The Mark with Augustinus Bader’s expertise in elevated wellness and spa experiences. This is an exciting opportunity to join a new chapter at one of New York’s most iconic hotels and be part of a team redefining what a luxury spa experience can be. Overview: The Part-Time Receptionist is the first and last point of contact for our guests and plays an essential role in creating an exceptional spa experience. This position is responsible for providing warm, professional service while supporting the smooth and efficient operation of the front desk. Key Responsibilities • Welcome and warmly greet all guests upon arrival., • Manage appointments, reservations, cancellations, and scheduling changes., • Answer phone calls, emails, and guest inquiries promptly and professionally., • Process payments and maintain accurate transaction records., • Maintain knowledge of spa treatments, services, products, policies, and promotions., • Coordinate effectively with therapists and management to ensure smooth daily operations., • Maintain accurate client information and records., • Support opening and closing procedures., • Keep the reception area clean, organized, and welcoming., • Assist with retail and product sales when applicable., • Handle guest questions and concerns professionally and escalate issues when appropriate., • Support administrative and operational tasks as assigned. Client Experience • Create a warm, welcoming, and personalized experience for every guest., • Anticipate guest needs and provide thoughtful, attentive service., • Communicate clearly and professionally with clients in person, by phone, and in writing., • Support client retention by creating positive and memorable interactions., • Maintain confidentiality and professionalism when handling client information. Team & Operations • Work closely with therapists, the Assistant Spa Manager, and Spa Manager., • Maintain accurate appointment and scheduling information., • Ensure the front desk is organized and operating efficiently., • Follow all spa policies, procedures, and service standards., • Communicate schedule changes and operational issues promptly., • Support the team during busy periods and contribute to a positive working environment. Qualifications & Experience • Previous experience in reception, hospitality, luxury retail, wellness, spa, or another client-facing environment preferred., • Excellent customer service and communication skills., • Warm, polished, and professional demeanor., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Comfortable learning scheduling, POS, and other computer systems., • Reliable and punctual., • Ability to work a flexible part-time schedule, including evenings and weekends as required. What Success Looks Like • Every guest receives a warm and professional welcome., • Appointments and front-desk operations are managed accurately and efficiently., • Guests receive prompt, thoughtful, and knowledgeable service., • The reception team and therapists feel well supported., • The spa maintains a consistently polished and welcoming environment.

Executive Assistant – Hybrid Venture Capital Firm (SoHo) – $130-150k+B A Soho based Venture Capital firm is seeking an Executive Assistant to join its boutique office. This is a dynamic, high-touch role supporting two Partners while also taking ownership of the overall office environment. The position is ideal for an experienced assistant who thrives in a fast-moving setting, enjoys wearing multiple hats, and is equally comfortable managing a high volume executive schedule, handling sensitive personal matters, coordinating special projects, and making sure the office is running seamlessly. The Founder has a wide range of professional commitments and relationships across the investment and entrepreneurial communities, so this person will need to be exceptionally organized, thoughtful, and proactive. The strongest candidate will be someone who naturally thinks ahead, understands how to prioritize without constant direction, and takes real ownership over both large projects and the smaller details that keep an executive’s day moving efficiently. This is a hybrid role, working 3 days in the firm’s SoHo based office and 2 days remotely. Responsibilities: • Manage complex calendars for senior Partners, including frequent changes, competing priorities, and time-sensitive requests, • Coordinate meetings with investors, executives, founders, business partners, and other external contacts, • Ensure executives are prepared for important meetings by organizing relevant materials, background information, and key details in advance, • Manage domestic and international travel, including transportation, accommodations, reservations, itineraries, and last-minute adjustments, • Draft and coordinate email correspondence, introductions, follow-ups, and other communications, • Keep track of outstanding requests, commitments, introductions, and follow-up items, • Assist with a broad range of special projects and research assignments, • Support the planning and coordination of firm meetings, dinners, investor events, conferences, and other gatherings, • Handle personal scheduling, appointments, reservations, purchases, travel, and other administrative needs for the Founder, • Coordinate apartment and household-related projects, including repairs, renovations, vendors, deliveries, and building access, • Work with contractors, service providers, designers, building staff, and other outside vendors as needed, • Oversee the day-to-day office environment, including supplies, food and beverage, maintenance, vendors, deliveries, and general upkeep, • Ensure conference rooms, common areas, and the broader office are organized and prepared for employees and guests, • Manage executive expenses, receipts, reimbursements, renewals, and other administrative items, • Step in on unexpected professional, personal, or office-related matters and independently work toward a solution, • Handle confidential business and personal information with a high degree of discretion Qualifications: • 5+ years of experience as an Executive Assistant, Personal Assistant, Office Manager, or in a similarly high-level support capacity, • Experience supporting a Founder, Partner, senior executive, investor, or high-net-worth principal strongly preferred, • Background within venture capital, private equity, investment management, financial services, technology, or another fast-paced professional environment is a plus, • Strong calendar, travel, organizational, and project-management skills, • Excellent written and verbal communication skills, • Comfortable drafting correspondence and communicating with senior-level internal and external stakeholders, • Highly proactive with the ability to anticipate needs and operate independently, • Strong judgment and the ability to prioritize effectively when multiple matters are moving at once, • Resourceful and solutions-oriented with strong follow-through, • Comfortable handling a blend of business, personal, and office-management responsibilities, • Polished, discreet, adaptable, and highly detail-oriented, • Collaborative, low ego, and willing to pitch in wherever needed Base Salary: $130k- $150k plus bonus, benefits, 401k, and unlimited PTO The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives. Please send your resume for immediate consideration to: bsedita@adviceny.com If this particular role isn't the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated! Advice Personnel *Celebrating over 40 years as New York’s trusted boutique executive recruiting & staffing firm

Group Rooms Manager or Conference Services Manager Gansevoort Hotel Group | New York, NY Position Overview Gansevoort Hotel Group is seeking an experienced and highly polished Group Rooms Manager or Conference Services Manager to oversee the seamless coordination and servicing of group room blocks and accommodations for our corporate, entertainment, leisure, and group clientele. This position serves as the primary liaison between the client, Sales team, Reservations, Front Office, Housekeeping, Revenue Management, Finance, and other hotel departments from group turnover through departure. The Conference Services Manager is responsible for ensuring that every aspect of the group accommodations experience is thoughtfully planned, accurately communicated, and flawlessly executed. This position is focused exclusively on group accommodations and room blocks. It does not have responsibility for meetings, banquets, catering, conference programming, or event execution. The Ideal Candidate The ideal candidate is an organized, proactive, and service-driven hospitality professional who understands that exceptional group service extends far beyond managing reservations. You are detail-oriented, polished, calm under pressure, and comfortable working with sophisticated clientele, corporate accounts, meeting planners, VIP guests, and high-value groups. You have a strong understanding of the group rooms lifecycle and enjoy creating order out of complex room blocks, anticipating client and guest needs, and ensuring seamless communication between departments. You are equally comfortable taking ownership of your assigned groups independently and collaborating across a fast-paced hotel environment. Key Responsibilities • Serve as a Gansevoort Hotel Group Brand Ambassador and consistently uphold the hotel's service standards and brand expectations., • Serve as the primary client and planner contact for all group accommodation requirements from Sales turnover through group departure., • Review group contracts, room block details, concessions, VIP requirements, billing arrangements, and special accommodations to ensure all contracted elements are accurately reflected in hotel systems., • Manage the complete lifecycle of assigned group room blocks, including:, • Room block setup, • Rooming lists, • Pickup monitoring, • Cut-off dates, • Attrition considerations, • Reservations, • Modifications, • Cancellations, • Extensions, • Upgrades, • Room moves, • Final reconciliation, • Obtain and manage rooming lists and proactively follow up with clients and planners regarding outstanding information and approaching deadlines., • Coordinate closely with Reservations to ensure accurate reservation processing and room block maintenance., • Partner with Front Office to coordinate group arrivals, departures, VIPs, upgrades, special requests, and guest accommodations., • Maintain accurate group profiles, rooming lists, VIP information, special requests, billing instructions, and other pertinent guest information., • Monitor group pickup and communicate meaningful updates, risks, and opportunities to Sales and Revenue Management., • Proactively identify potential room block or inventory issues and recommend solutions that protect both the guest experience and the hotel's revenue objectives., • Coordinate VIP arrivals, guest preferences, room-related amenities, welcome arrangements, and other special accommodation requests with appropriate hotel departments., • Prepare comprehensive group resumes outlining room block details, arrival and departure patterns, VIPs, billing arrangements, amenity requests, key contacts, and other operational information required by hotel departments., • Communicate group arrival information and special requirements through appropriate internal channels to ensure all departments are aligned., • Coordinate with Housekeeping and Front Office regarding room readiness and accommodation-specific requests., • Establish and maintain accurate group billing and routing instructions, including master account and individual guest arrangements., • Work closely with Finance to review group room charges, resolve discrepancies, and ensure timely and accurate final reconciliation., • Review client room bills for accuracy and assist with applicable cancellation or attrition charges., • Maintain accurate client information, group activity, notes, and reporting within Delphi and other applicable hotel systems., • Prepare and maintain group-related reports, correspondence, documentation, and follow-up., • Conduct post-stay follow-up with clients as appropriate and ensure group room accounts are properly closed., • Maintain discretion and professionalism when handling VIP guests, high-profile clientele, confidential information, and sensitive arrangements., • Consistently represent the hotel with a sophisticated, service-oriented, and solutions-focused approach. Cross-Functional Collaboration The Conference Services Manager partners closely with: Sales Group turnover, contract details, client communication, account relationships, and group requirements. Reservations Room block setup, rooming lists, reservation accuracy, modifications, and booking issues. Front Office Group arrivals and departures, VIP accommodations, upgrades, special requests, and guest experience. Housekeeping Room readiness and accommodation-related requests. Revenue Management Pickup trends, inventory considerations, block adjustments, attrition exposure, and revenue opportunities. Finance Billing instructions, routing, master accounts, charges, and final reconciliation. Scope of the Role Primary Focus: Group rooms and accommodations. Includes: Group room blocks, rooming lists, reservations, VIP accommodations, pre-arrival planning, group guest experience, pickup monitoring, billing coordination, client communication, and final room reconciliation. Does Not Include: Event planning or execution, banquet operations, catering, meeting room management, conference programming, food and beverage functions, or onsite event production. Qualifications • 2–3+ years of relevant hotel experience in group rooms, conference services, reservations, group housing, group sales servicing, or a related hospitality position., • Previous experience managing hotel group room blocks and rooming lists strongly preferred., • Luxury or upper-upscale hotel experience strongly preferred., • Strong understanding of the group rooms lifecycle, including room block management, pickup, cut-off dates, attrition, rooming lists, reservations, VIP accommodations, and group billing., • Exceptional organizational skills and attention to detail., • Ability to manage multiple groups, deadlines, and competing priorities simultaneously., • Excellent written and verbal communication skills., • Ability to communicate confidently and professionally with corporate clients, meeting planners, VIP guests, and discerning clientele., • Strong problem-solving skills with the ability to anticipate needs and resolve issues proactively., • Strong working knowledge of hotel property management and sales systems., • Experience with OPERA and Delphi strongly preferred., • Proficiency with Microsoft Word, Excel, Outlook, and related business applications., • Ability to work collaboratively across departments while maintaining full ownership of assigned groups., • Professional presence, sound judgment, discretion, and a genuine commitment to elevated hospitality., • Bachelor's degree in Hospitality Management, Business, or a related field preferred but not required., • Ability to work a flexible schedule based on business needs, including occasional early mornings, evenings, weekends, and holidays. Physical Requirements • Ability to remain in a stationary position for extended periods during the workday., • Ability to communicate effectively in person, by telephone, and electronically with guests, clients, and coworkers., • Ability to operate a computer, keyboard, telephone, and other standard office equipment., • Ability to move throughout the hotel as necessary to coordinate group arrivals, guest accommodations, and operational requirements. Why Join Gansevoort Hotel Group? This is an opportunity to take ownership of the group accommodations experience within a dynamic New York City hospitality environment. The Conference Services Manager plays a critical role in transforming contracted room blocks into seamless, personalized stays while developing meaningful relationships with clients and collaborating with teams throughout the hotel. We are looking for someone who combines precision, hospitality, strong communication, and genuine pride in delivering an exceptional guest experience.

The Role We are looking for a Development Project Manager to serve as the primary project manager for our new openings. You will be the single point of accountability from lease execution through the handover to the operating team — running the design and construction process, then running the pre-opening work that turns a finished space into a functioning business. This is a hands-on role. You will be in the field, in the drawing set, and in the budget. You will manage two to four active projects at different stages at once, and you will be the person everyone — architect, general contractor, chef, general manager, landlord, expediter — calls when they need an answer. If you like being the connective tissue between a design vision and a room full of guests, this is that job. What You’ll Own Design & Construction • Serve as the owner’s representative on each project, managing the architect, designer, engineers, expediter, general contractor, and specialty consultants from concept through certificate of occupancy., • Build and maintain the project budget and schedule. Track every line, flag variances before they become problems, and produce clear, current reporting for ownership., • Run the bid process: prepare scopes, solicit and level bids, negotiate contracts, and make award recommendations., • Review drawing sets at each milestone for constructability, code compliance, and operational sense — catching the service-flow and back-of-house problems that read fine on paper and fail in practice., • Manage permitting and approvals, including DOB filings, Health Department, liquor licensing timelines, landmarks or community board review where applicable, and utility coordination., • Own the change-order process: evaluate, negotiate, document, and approve, with a clear paper trail on every decision., • Lead weekly OAC meetings and regular site walks. Publish notes, decisions, and open-item logs that people actually use., • Drive the close-out: punchlist, commissioning, TCO/CO, warranties, as-builts, and O&M documentation., • Manage FF&E and OS&E procurement — specification, vendor selection, purchase orders, lead-time tracking, delivery logistics, receiving, and installation. Pre-Opening & Handover to Operations • Build and own the pre-opening critical path, working backward from the target opening date across construction, licensing, hiring, training, technology, and marketing., • Coordinate the internal team — culinary, beverage, events and sales, design, marketing, finance, and operations — so that each function’s deliverables land on schedule., • Manage the operating-systems buildout: POS, reservations and event-management platforms, payroll and scheduling, inventory, AV, Wi-Fi, phones, security, and music., • Track licensing and compliance to opening: liquor license, certificates, food handler requirements, insurance, permits, and inspections., • Support the opening team on site — installations, deliveries, mock services, and the punch-and-fix cycle through the first weeks of operation., • Prepare and deliver the handover package: warranties, vendor contacts, equipment manuals, service schedules, and a clean list of outstanding items with owners and dates., • Run a post-opening debrief on every project and fold what you learn into the standards and templates for the next one. Who You Are • Four to seven years managing hospitality, restaurant, hotel, or comparable commercial construction and development projects — on the owner’s side, or on the GC/architect side with a clear reason you want to move to it., • You have opened things. You have carried at least a few projects through to a live opening and know what the last three weeks feel like., • Fluent in construction: you can read a full drawing set, hold your own on an RFI, and tell the difference between a real cost impact and a padded one., • Strong command of budgets and schedules. Comfortable in Excel or Google Sheets, and in a project-management tool (Asana, Smartsheet, Procore, or similar)., • Working knowledge of NYC permitting and agency process — DOB, DOHMH, SLA, FDNY — or demonstrated ability to get up that curve quickly., • A clear, direct communicator in writing. Your meeting notes and status reports should let someone who missed the meeting know exactly where things stand., • Organized under pressure and unbothered by competing priorities. You keep the plates spinning without dropping the details., • Comfortable holding vendors and consultants to their commitments while keeping the relationship intact — we work with our partners more than once., • Available for a hospitality schedule: extended hours, evenings, and weekends during openings and critical milestones., • Bachelor’s degree, or equivalent experience. Nice to Have • Experience across more than one asset type — a restaurant and a hotel, or a restaurant and an event venue., • Ground-up or adaptive-reuse experience, not only interior fit-outs., • A prior life in restaurant, hotel, or event operations. Knowing how a kitchen or a banquet floor actually runs makes you better at this job., • Familiarity with commercial kitchen and bar equipment specification, and with event-space requirements: load-in, rigging, power distribution, and acoustics., • Fluency with AutoCAD, Revit, or Bluebeam for markup and takeoffs. Compensation & Benefits • $115,000 – $125,000 base salary, depending on experience, • Medical, dental, and vision coverage, • Paid time off and paid holidays, • Dining and venue benefits across our portfolio, • Commuter benefits About Us The Oberon Group builds and operates hospitality — restaurants, event spaces, and hotels — with a point of view. Our projects are design-driven and detail-obsessed, and we open them the same way we run them: carefully, and with the guest experience decided long before the doors do. We have a growing pipeline of new projects across all three categories, and we are hiring the person who will carry them from empty room to opening night.

Company San Vicente Clubs is a prestigious private members-only club that originated in West Hollywood, California in 2018 and has established itself as a premier destination for individuals seeking a refined and intimate social experience. SV has expanded to Santa Monica in 2024 and New York City in 2025. Our exclusive properties offer an oasis of tranquility, luxury, and personalized service to our esteemed members. Position Purpose Reporting to the General Manager, this role is responsible for overseeing the dining experience, service standards, beverage operations, reservations, team development, and financial targets while ensuring exceptional and highly personalized experience for members and their guests. The Food & Beverage Director is a visible and hands-on leader who sets the standard for hospitality, develops strong teams, and partners closely with Culinary, Membership, and Club leadership to deliver a seamless member experience. Responsibilities • Ensure consistent execution of the Club’s service and hospitality standards., • Lead the Food & Beverage Managers, Maître d’s, Beverage Manager, and front-of-house teams., • Maintain a strong presence on the floor during peak service, actively overseeing service flow, pacing, member experience, and overall dining room performance., • Drive an exceptional and personalized member experience through recognition, anticipation of preferences, discretion, and thoughtful service recovery., • Oversee reservations, seating strategy, table utilization, and service pacing to maximize availability and covers without compromising the member experience., • Establish, maintain, and continuously elevate service standards, sequences of service, and operating procedures across all dining areas., • Lead the recruitment, onboarding, training, coaching, and development of the F&B leadership and service teams in partnership with Human Resources., • Hold the team accountable for performance, professionalism, attendance, service standards, and Club expectations., • Partner closely with culinary leadership to ensure alignment on menu execution, ticket times, dietary accommodations, service pacing, and delivery execution., • Partner with the Beverage Manager to ensure the successful execution and financial performance of wine, cocktail, and non-alcoholic beverage programs., • Oversee the consistent and discreet enforcement of Club Rules while maintaining the privacy and comfort of members and their guests., • Monitor member feedback and operational trends, proactively identifying opportunities to improve service and the overall dining experience., • Own the service-related components of the F&B P&L, including revenue, labor, average check, beverage performance, operating supplies, and controllable expenses., • Develop staffing and scheduling strategies aligned with forecasted business levels while maintaining service standards and labor targets., • Maintain appropriate controls around inventory, comps, voids, discounts, operating supplies, and departmental expenses., • Support the development of annual budgets, forecasts, and departmental goals while identifying and addressing variances in performance., • Ensure compliance with all applicable health, safety, responsible alcohol service, and regulatory requirements., • Collaborate with all departments to ensure Club standards are being met., • Perform other duties as assigned by the General Manager. Knowledge, Skills and Attributes • Exceptional understanding of luxury hospitality, fine dining, and private club service standards., • Proven ability to lead and develop experienced managers and high-performing service teams., • Strong operational knowledge of dining room management, reservations, service flow, and high-volume food and beverage operations., • Strong financial acumen with the ability to manage labor, operating expenses, budgets, forecasts, and P&L performance., • Strong knowledge of wine, spirits, cocktails, and beverage operations., • Excellent communication, leadership, coaching, and conflict-resolution skills., • Calm and decisive with the ability to resolve service issues quickly and discreetly., • Highly organized with strong attention to detail and the ability to manage multiple operational priorities., • Strong understanding of New York hospitality regulations, wage and hour requirements, responsible alcohol service, and Department of Health standards., • Proficiency with restaurant and hospitality technology, including POS, reservation, scheduling, and member management systems., • Exceptional discretion and professionalism when interacting with high-profile members and guests. Qualifications • Bachelor’s degree in hospitality management, Business Administration, Food & Beverage Management, or a related field with 6+ years of progressive food and beverage leadership experience, including experience leading managers within a luxury hotel, private club, fine dining restaurant, or comparable hospitality environment. Physical Requirements • Ability to stand and walk for extended periods throughout the shift., • Ability to lift, push, pull, and carry up to 30 pounds., • Ability to work throughout multiple dining and operational areas of the Club., • Availability to work evenings, weekends, holidays.

POSITION PURPOSE: The Director of Rooms is responsible for the strategic leadership and day-to-day oversight of the Rooms Division at Casa Cipriani New York, ensuring an exceptional and highly personalized luxury experience throughout every stage of the guest journey. This position provides leadership across Front Office, Guest Services, Housekeeping, Reservations, and related Rooms operations, ensuring seamless coordination from pre-arrival through departure. The Director of Rooms is responsible for maintaining the highest standards of service, cleanliness, room presentation, operational efficiency, guest satisfaction, and financial performance. As a senior operational leader, the Director of Rooms works closely with the Hotel Manager and department leaders to foster a culture of excellence, accountability, discretion, and genuine hospitality consistent with Casa Cipriani standards. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Provide strategic and operational leadership for the Rooms Division, including Front Office, Guest Services, Housekeeping, Reservations, and related Rooms functions., • Lead, coach, develop, and support Rooms Division leaders and their teams, establishing clear expectations for performance, service, communication, grooming, professionalism, and accountability., • Ensure a seamless guest journey from reservation and pre-arrival planning through arrival, stay, and departure, with particular attention to personalization, recognition, discretion, and anticipation of guest needs., • Maintain a visible presence throughout the property and actively engage with guests, members, and operational teams to ensure service standards are consistently achieved., • Oversee Front Office operations, ensuring check-in, check-out, room assignments, billing, guest requests, and service recovery are handled accurately, efficiently, and professionally., • Oversee Housekeeping operations and leadership to ensure guest rooms, suites, corridors, public areas, and applicable back-of-house areas consistently meet Casa Cipriani standards for cleanliness, presentation, maintenance, and readiness., • Ensure effective communication between Front Office and Housekeeping to maximize room readiness, prioritize arrivals, manage early arrivals and late departures, and minimize delays in releasing rooms., • Oversee and support the arrival and departure experience, including Doormen, Bellmen, Valet, Guest Services, luggage handling, transportation coordination, and related services., • Maintain awareness of daily arrivals, departures, occupancy, VIPs, members, repeat guests, special occasions, room moves, and operational priorities., • Ensure VIP and high-profile guest arrangements are executed with exceptional attention to detail, discretion, security, and personalization., • Review guest preferences and history to identify opportunities to anticipate needs and create memorable experiences., • Lead service recovery efforts and ensure guest concerns, complaints, surveys, reviews, and feedback are addressed promptly and professionally. Identify recurring issues and implement corrective action., • Monitor guest satisfaction and Rooms Division performance indicators, identifying trends and developing action plans where improvement is required., • Partner closely with Engineering to ensure guest room maintenance concerns, preventive maintenance requirements, and out-of-order rooms are addressed promptly., • Conduct regular inspections of guest rooms, suites, public areas, and Rooms Division work areas to ensure compliance with established standards., • Monitor room inventory, occupancy, room status, out-of-order rooms, room assignments, upgrades, and related inventory considerations to maximize operational efficiency, guest satisfaction, and revenue., • Collaborate with Reservations, Revenue Management, and Sales to support occupancy, inventory management, rate strategy, group requirements, special requests, and revenue opportunities., • Support room upgrades, upselling initiatives, and other revenue opportunities while maintaining an authentic luxury guest experience., • Ensure accurate guest billing, payment processing, account reconciliation, and adherence to established financial controls and procedures., • Develop and manage Rooms Division budgets, forecasts, labor expenses, operating expenses, supplies, and equipment. Analyze financial and operational performance and implement measures to improve productivity and efficiency without compromising service., • Monitor staffing levels, scheduling, productivity, and overtime to ensure appropriate coverage based on occupancy, arrivals, departures, and business needs., • Partner with Human Resources and Talent Acquisition on workforce planning, recruitment, onboarding, performance management, employee relations, succession planning, and retention., • Ensure new employees receive comprehensive departmental training and existing employees participate in ongoing training and development., • Coach and develop department leaders to strengthen operational knowledge, leadership capability, communication, and succession planning., • Establish and maintain departmental standards, policies, procedures, checklists, training materials, and service expectations., • Ensure consistent communication between shifts and departments regarding guest preferences, VIPs, operational issues, unresolved requests, and maintenance concerns., • Collaborate closely with Food & Beverage, Engineering, Security, Membership, Sales, Events, Finance, Human Resources, and other departments to provide a cohesive guest experience., • Ensure Rooms Division employees understand and adhere to Company Core Values, policies, procedures, grooming standards, and service expectations. Lead by example at all times., • Ensure appropriate procedures are followed regarding guest privacy, confidentiality, room access, key control, lost and found, emergency response, safety, and security., • Remain current on luxury hospitality trends, guest expectations, technology, Rooms Division best practices, and competitive market standards., • Participate in hotel leadership meetings, operational planning, budgeting, forecasting, and other management initiatives., • Serve as a senior operational leader and Manager on Duty as required, taking ownership of property-wide guest and operational matters when necessary., • Perform other duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: • Minimum of 7 years of progressive hotel operations experience, with significant leadership experience within Rooms, Front Office, Housekeeping, Guest Services, or a related discipline., • Previous Director of Rooms, Director of Front Office, Assistant Director of Rooms, Director of Housekeeping, or comparable senior hotel leadership experience strongly preferred., • Luxury hotel, private members club, five-star property, or similarly high-touch hospitality experience strongly preferred., • Strong understanding of Front Office and Housekeeping operations and the interdependencies between the departments., • Proven ability to lead, motivate, coach, and develop large operational teams while maintaining exceptional service standards., • Strong financial acumen with experience managing budgets, forecasts, labor costs, productivity, operating expenses, and financial performance., • Understanding of room inventory, occupancy, forecasting, revenue optimization, and upselling strategies., • Exceptional guest service, service recovery, conflict resolution, and problem-solving skills., • Ability to manage sensitive guest and employee matters with professionalism, confidentiality, discretion, and sound judgment., • Exceptional attention to detail and commitment to the highest standards of cleanliness, presentation, grooming, and service., • Strong organizational and decision-making skills with the ability to manage multiple operational priorities in a fast-paced environment., • Strong cross-functional leadership and collaboration skills., • Proficiency with Property Management Systems (PMS), reservation systems, Microsoft Office, and applicable hotel technology., • Ability to analyze operational and financial reports and translate findings into actionable plans., • Refined verbal and written communication skills with a professional demeanor and executive presence appropriate for a luxury hospitality environment., • Working knowledge of hotel safety, security, emergency response, and guest privacy procedures., • Ability to work a flexible schedule, including evenings, weekends, holidays, and overnight periods as business needs require. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

We are seeking a highly organized and detail-oriented Corporate Office Manager to oversee the daily operations of the cooperate office. The ideal candidate will be responsible for managing administrative tasks, coordinating office procedures, and ensuring the smooth functioning of the office environment. Office manager maintaining efficient communication channels, support staff members, and implement office procedures. Responsibilities: • Manage and supervise receptionist., • Oversee day-to day office operations including maintenance of office equipment, supplies and facilities., • Plan and coordinate in-house or off-site events and meetings., • Maintain the office condition and image, supervising services and arranging necessary repairs and extra cleaning services., • Assist with office layout planning and moves., • Work with building coordinator to coordinate visitors access, use of common spaces, and maintenance., • Handle incoming and outgoing correspondence., • Ensure all invoices related to office spending are billed and paid on time., • Keep updated records and files of office expenses and cost., • Coordinate domestic ground transportation reservations., • Work closely with travel agency to respond and resolve traveler’s request., • Maintain Travel platform (Concur) up to date and provide functional support to users on booking and expense system. Personal profile • Prior experience in similar role in a fast-paced environment is essential (min. 2 years), • Degree in business administration, hospitality management or related field, • Excellent written and verbal communication. English is essential (Spanish is a plus), • Ability to multitask and prioritize tasks in a fast-paced environment., • Good knowledge of Microsoft Suite (Outlook, Word, and Excel), • High level attention and accuracy in record-keeping., • Analytical skills to interpret data and generate insightful reports., • Positive attitude and professional demeanor., • Customer service oriented.

The Front Desk Experience Manager is the first point of contact for members and guests, ensuring a seamless, welcoming, and professional arrival experience.This role oversees member check-ins, reservations, and all points of club reception contact while maintaining the highest standards of hospitali

Social Media Content Creator & Community Manager. H&H Cantina is looking for a creative, outgoing, and results-driven Social Media Content Creator & Community Manager to help grow our brand, increase reservations, and build an engaged online community. H&H Cantina is looking for a creative, outgoing

The Restaurant Manager will work closely with the General Manager, Director of Operations, and ownership team to oversee daily service, support staff development, manage reservations and guest relations, and ensure smooth communication between the front and back of house. Ernesto’s is seeking

Job Description We are seeking an experienced, dynamic, and service-driven Director of Front Office to lead our Front Office operation. This key leadership position is responsible for creating an exceptional guest experience while ensuring efficient daily operations, strong team performance, and consistent service standards. The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced hotel environment, has a strong understanding of front office operations, and is passionate about developing teams and delivering memorable guest experiences. Key Responsibilities • Provide overall leadership and direction for the Front Office department, including Front Desk, Guest Services, and related functions., • Oversee daily Front Office operations to ensure a seamless arrival, stay, and departure experience for guests., • Lead, coach, develop, and motivate the Front Office leadership team and employees., • Establish and maintain high standards of guest service, professionalism, and operational efficiency., • Monitor guest feedback and service recovery, personally addressing escalated guest concerns when necessary., • Ensure appropriate staffing levels based on occupancy, business demands, and operational needs., • Manage departmental scheduling, payroll, productivity, and labor costs in accordance with budget and business levels., • Partner closely with Housekeeping, Reservations, Revenue Management, Engineering, Security, Food & Beverage, Sales, and other departments to ensure effective hotel operations., • Monitor room status, arrivals, departures, VIPs, special requests, group activity, and other daily operational priorities., • Ensure Front Office employees are properly trained on hotel standards, systems, policies, procedures, and emergency protocols., • Drive employee engagement, performance management, recognition, coaching, and professional development., • Participate in interviewing, hiring, onboarding, training, and evaluating Front Office employees., • Ensure compliance with hotel policies, brand standards, collective bargaining agreements where applicable, and all applicable federal, state, and local requirements., • Monitor departmental expenses and identify opportunities to improve productivity and operating performance without compromising the guest experience., • Maintain effective controls related to cash handling, guest accounts, room access, billing, and other Front Office procedures., • Prepare and review operational reports, guest satisfaction results, labor reports, and departmental performance metrics., • Serve as a visible hotel leader and Manager on Duty as required., • Collaborate with senior hotel leadership on initiatives designed to improve guest satisfaction, employee engagement, operational performance, and profitability., • Perform other duties and responsibilities as assigned.

Job Description Salary: $90000 - $100000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Event Manager is responsible for the end-to-end planning, strategic development, coordination and on-site execution of high-profile and complex meetings and events within the Client Center. Serving as the primary client contact from initial request through day-of execution, the Event Manager consults with meeting hosts on event objectives, experience design, creative solutions and the optimal use of client spaces and services. This role interacts regularly with VIP clients and the Executive suite and requires a refined, white-glove service approach, sound judgment and the ability to lead event operations across multiple internal teams and service partners. The Event Manager is empowered to make timely operational decisions and resolve issues during events, while escalating matters to the management team when appropriate based on scope, risk or impact. All team members will embrace and maintain the Hospitality Core Values of honesty, integrity and responsibility. Key Responsibilities: • Deliver a high-touch, luxury hospitality experience for clients, executives and guests, consistently anticipating needs and exceeding expectations., • Own the complete event lifecycle for assigned high-profile and complex meetings and events, from initial inquiry and discovery through planning, execution and event closeout., • Serve as the primary point of contact and trusted event advisor for meeting hosts, translating business objectives and client needs into thoughtful event strategies and experiences., • Consult with clients on event concept, experience design, agenda flow, room selection, space utilization, service options and creative solutions appropriate to the Client Center., • Lead planning meetings, site visits, walkthroughs and follow-up discussions with meeting hosts to confirm objectives, requirements, timing and responsibilities., • Coordinate all event services, including audio visual, food and beverage, room setups, facilities, signage, materials, security requirements and special requests., • Lead the day-of operational execution of complex and VIP events, directing internal teams and service partners to ensure all elements are aligned and delivered to standard., • Act as the on-site operational lead for assigned events, making timely decisions related to service recovery, vendor issues, room changes and logistical conflicts, and escalating significant issues to the Client Center Manager as appropriate., • Manage the day-to-day performance of event service partners, setting clear expectations, addressing service gaps in real time and ensuring delivery meets Client Center standards., • Proactively identify event risks, dependencies and potential conflicts and develop practical contingency solutions to protect the client and guest experience., • Quickly identify and resolve room booking conflicts in partnership with the reservations team and other stakeholders., • Ensure all event requirements are accurately documented in the reservations system and communicated to the appropriate operational teams and service partners., • Prepare and distribute detailed event documentation, including floor plans, event resumes, BEOs, work orders, timelines and other materials required for successful execution., • Lead daily and weekly planning discussions for assigned events, communicating critical details, changes, risks and operational requirements to relevant teams and vendor partners., • Lead pre-conference meetings with clients, internal departments and service partners to confirm event readiness, roles, responsibilities and escalation protocols., • Conduct pre-event room and service checks to verify spaces, technology, catering, signage and other event elements are prepared according to confirmed requirements., • Maintain visible ownership throughout event execution, monitoring service delivery, responding to changing priorities and resolving guest, client and operational needs calmly and professionally., • Establish and maintain positive, professional relationships with clients, executives, internal stakeholders and vendor partners through accurate, timely and proactive communication., • Ensure required approvals and billing information associated with event services are captured and routed in accordance with established procedures., • Maintain strong working knowledge of Client Center standard operating procedures, service capabilities, reservations systems, spaces and event resources., • Provide support and subject-matter guidance on complex event planning and execution when needed, without direct people-management responsibility., • Maintain flexibility to support evening and weekend events as business needs as require.Key Competencies:, • Demonstrated expertise in luxury hospitality and executive-level event service, with the ability to anticipate needs and deliver a consistently polished client experience., • Advanced end-to-end event management skills, including discovery, strategic planning, experience design, logistics and on-site execution., • Strong client consultation skills with the ability to translate objectives into creative, practical and service-focused event solutions., • Excellent organizational and prioritization skills, with the ability to manage multiple complex events and rapidly changing priorities simultaneously., • Exceptional judgment, problem-solving and decision-making skills, including the ability to determine when independent action is appropriate and when escalation is required., • Confident operational leadership presence with the ability to align internal teams and service partners during high-profile and time-sensitive events., • Strong vendor and service-partner management skills with the ability to set expectations, monitor day-to-day performance and address service issues constructively., • Exceptional attention to detail and follow-through, with a strong understanding of event dependencies and operational risk., • Excellent oral and written communication skills, including confidence communicating with executives, VIP clients and cross-functional stakeholders., • Ability to remain calm, discreet and solution-oriented in a fast-paced, high-demand environment., • Strong computer skills and knowledge of office technology, event technology and reservation systems., • Discreet, ethical and committed to maintaining a high degree of confidentiality.Collaborative, accountable and committed to operational excellence and ownership beyond one’s immediate job domain.Qualifications:, • Minimum of 7 years of progressive experience managing complex meetings and events, preferably in a financial services, executive, corporate, conference center or luxury hospitality environment., • Demonstrated experience independently managing high-profile events from initial client request through on-site execution., • Strong working knowledge of audio visual, catering, event production, room setups and related event services., • Experience leading cross-functional event operations and coordinating multiple internal teams and external service partners., • Experience working directly with senior executives, VIP clients and other high-touch stakeholders preferred., • Working knowledge of event resources and service providers within the local market preferred., • Degree in Hospitality Management, Event Management Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1563672 Rapport a specialized division of FLIK Hospitality Group

Job Description The Assistant Manager, Tourism Marketing & Groups manages and expands the Museum’s group visitation business, with a focus on tourism, affinity, social, corporate, VIP, and education-based audiences. The role also provides key support for other marketing department initiatives in support of tourism and local audience development to maximize attendance and earned revenue. The Assistant Manager will balance sales goals with audience engagement strategies, ensuring that all groups—from student tours to international visitors—experience the Whitney as a welcoming, inspiring, and iconic destination. The role will be responsible for cultivating, maintaining, and serving as primary contact for travel trade and FIT partnerships and enhancing the group and tourism visitor experience through customized offerings and streamlined operations. Key Responsibilities Group Sales • Help lead sales strategy for domestic and international groups, including student, adult, senior, corporate, affinity groups, among other audiences., • Manage inbound group sales inquiries and reservations, ensuring excellent customer service and timely communication. Implement follow up strategies to maximize repeat visitation and lifetime value., • Manage group pricing, packages, and promotions in partnership with Marketing, Visitor Experience, Education teams. Align with other areas including on-site dining, retail, and other vendors for expanded offerings and to grow revenue per group., • Identify and implement new systems and processes to streamline high-touch booking workflows and improve sales efficiency. Marketing • Execute marketing efforts for group and tourism constituencies via email, direct mail, online, and other advertising and communications channels., • Support other marketing and media strategy initiatives that support tourism and local audience development to maximize attendance and revenue goals. Relationship Engagement • Demonstrate exceptional relationship management skills with group leaders, tour operators, online travel agencies, and travel agents to drive repeat engagement and business., • Provide key support for tourism partners including NYC Tourism and Conventions, the Meatpacking BID, and other neighborhood and civic constituencies., • Support contract negotiations with key partners; develop marketing and advertising collateral for distribution with Graphic Design and Marketing colleagues, • Represent the Whitney at trade shows, sales missions, and industry networking events, positioning the Museum as a premier cultural destination in New York City. Visitor Experience and Operations • Partner with Visitor Experience, Education, and Public Programs to ensure groups have a seamless and memorable visit., • Manage scheduling for guided tours, private groups, and special experiences. Work closely with Education team, Teaching Fellows, and Volunteers to streamline operations and optimize group experience. Meet and greet groups to ensure a seamless visit., • Develop resources and engagement tools to enhance group visits (e.g., itineraries, digital content, pre-visit guides)., • Serve as a point of contact on-site for VIP and high-priority groups as needed., • Provide guidance and support for the Group Sales & Engagement assistant role. Administration & Reporting • Maintain CRM and ticketing systems with accurate group data and booking details. Advocate and liaison for group needs with Business Systems and Technology teams; and outside ticketing vendors. • Prepare and distribute regular reports on group visitation and sales performance; respond to queries for group-related data. • Identify new opportunities for audience growth and support annual planning for the marketing & groups departments Preferred Qualifications B.A. or relevant experience required • Bachelor’s degree or equivalent professional experience in tourism, marketing, arts administration, or a related field., • 3–5 years of experience in group sales, marketing, tourism, or audience engagement, preferably within an attraction, museum, cultural institution, or hospitality environment., • Strong interpersonal and communication skills with a customer-first mindset. Ability to represent the institution with integrity and stand in for department and division head for VIP visits., • Able to represent the Whitney in a polished and professional demeanor., • Demonstrated ability to meet sales goals and cultivate business relationships., • Experience with CRM or ticketing systems (e.g., ACME, Tessitura, Salesforce) strongly preferred., • Highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced environment., • Enthusiasm for modern and contemporary art, tourism, and the Whitney’s mission. Compensation & Benefits • Compensation: $38.46 hourly, • Medical, Dental, Vision, 403(B) elections, • Generous PTO benefits, • Commuter benefits - parking and mass transit, • Admission to world-renowned museums across the city and nationally, • Pet insurance and discounted membership for Citibike, • This position will be covered by UAW Local 2110 If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role. About the Whitney The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment. Powered by JazzHR fx3Mmb2lVH

Job DescriptionAbout the Role BrighterHire is partnering with sundays to hire a Growth Marketing Manager, New Client Acquisition. sundays is a non-toxic nail care brand built around beauty, wellness, and self-care. With six studios across New York City and a seventh opening soon, sundays is growing its studio footprint and looking for a hands-on, commercially minded growth marketer who has helped grow a startup or scaling business and can own new client acquisition from strategy through execution. This is not a broad brand marketing role. It is not a social media posting, influencer, or PR role. This role is about turning local marketing into booked appointments, measurable new client growth, and stronger studio performance. About the Team You will work closely with the CEO, Director of Operations, an internal marketing team member focused on local community, events, and partnerships, and a freelance graphic designer. You will also partner with studio and operations leaders to understand what is happening location by location, especially as sundays grows into new neighborhoods. The team is small, practical, and close to the business. You will not be building campaigns from a distance. You will need to understand how clients choose a nail salon, what makes them switch from their local go-to spot, what drives first-time bookings, and what helps a first-time client come back. The Role You will own the marketing system that drives new client growth by studio. Your job is to bring more qualified first-time clients into sundays locations through Google Ads, paid search, local SEO, Google Business Profile optimization, landing pages, local campaigns, referral programs, partnerships, and booking funnel improvements. You will start with a marketing budget of approximately $8,000, with the opportunity to adjust the budget based on performance. The expectation is not simply to spend more. The expectation is to learn what works, improve what does not, and build a repeatable acquisition engine by location. This role matters now because sundays is growing. With six studios open and a seventh on the way, the company needs a more disciplined, measurable, and location-specific approach to new client acquisition. Some locations need stronger visibility. Newer locations need stronger demand. Across the business, sundays needs to give clients a clear reason to choose a better, cleaner, more wellness-centered nail care experience instead of staying with their default local salon. What You’ll Own • Own qualified new client acquisition across sundays studio locations., • Manage and optimize Google Ads, paid search, local paid campaigns, and Meta Ads where relevant., • Improve local SEO and Google Business Profile visibility for each studio., • Build, test, and improve neighborhood-specific landing pages, offers, and booking paths., • Track new client bookings, CAC, website-to-booking conversion, revenue by channel, and performance by location., • Identify which neighborhoods, keywords, services, offers, partnerships, and campaigns bring in the strongest new clients., • Improve the booking funnel so more website visitors become first-time appointments., • Partner with the internal marketing team on local community, events, partnerships, and campaigns that support client acquisition., • Partner with the retention and email function to improve first-time client follow-up, second-visit conversion, and package or 3-pack conversion., • Use weekly performance data to recommend clear actions, not just report on what happened., • Support location-specific growth plans for new studios, slower periods, and underperforming locations., • Identify new growth opportunities beyond individual channels and take them from idea through execution and measurement.Problems to Solve Google visibility is not yet where it needs to be. sundays needs stronger local search visibility across studios, especially as clients compare options neighborhood by neighborhood. You will improve how each location shows up, converts, and competes locally. Newer and underperforming locations need clearer demand generation. A new studio cannot rely on brand awareness alone. You will help build repeatable launch and growth playbooks that bring in qualified first-time clients and create momentum after opening. Clients need a reason to switch. Many prospective clients already have a local nail salon. Your work will help communicate why sundays is different and make the path from interest to booking simple, compelling, and measurable. Growth opportunities will not always fit neatly into one channel. The right answer may be paid search, a local partnership, a new offer, a referral program, a landing page test, or a combination of tactics. You will be expected to find the opportunity, build the plan, execute it, and measure the result. Tracking and decision-making need to stay close to business outcomes. Traffic is not enough. Likes are not enough. You will help the team understand which campaigns and initiatives produce booked appointments, second visits, package conversions, and revenue. What Success Looks Like In the first 6–8 months, success means helping sundays increase new client volume by approximately 15–25% from the current baseline, equal to roughly 200–325 additional new clients per month across the business once campaigns are optimized. Meeting expectations looks like: • New client bookings increase by location., • Cost per new client improves or stays efficient as volume grows., • Website-to-booking conversion improves., • Google Business Profile and local SEO performance improve across studios., • First-time client to second-visit conversion improves., • Package or 3-pack conversion from first-time clients improves., • New studio openings and underperforming locations have clearer growth playbooks., • The team has clearer weekly visibility into what is working, what is not, and what should change next. Home run performance looks like you build a repeatable local acquisition system that can support current studios, new openings, and underperforming locations without needing every campaign to be rebuilt from scratch. Requirements Who You Are You are a hands-on growth marketer. You know how to launch, manage, test, and improve campaigns yourself. You are comfortable in Google Ads, GA4, Google Business Profile, Meta Ads, landing pages, UTM tracking, and reporting. This is unlikely to be a good fit if you prefer managing agencies from a distance and do not want to be close to campaign execution. You have helped grow a startup or scaling business. You are comfortable building while operating, working without a large team or fully developed playbook, and taking ownership beyond a single marketing channel. You can identify a growth opportunity, develop the strategy, execute it, measure the result, and adjust quickly. This is unlikely to be a good fit if most of your experience has been inside highly resourced organizations where strategy and execution are handled by separate teams. You understand local customer acquisition. You have grown booked appointments, reservations, visits, leads, or in-store traffic for a local service, restaurant, gym, wellness, beauty, hospitality, med spa, salon, fitness, or multi-location retail business. This is unlikely to be a good fit if most of your experience is national brand awareness, ecommerce only, or top-of-funnel traffic without local conversion accountability. You connect marketing to revenue. You care about new clients, CAC, conversion rate, repeat visits, package conversion, and revenue by channel. You do not stop at impressions, clicks, or traffic. This is unlikely to be a good fit if you are most excited by creative campaigns that cannot be tied back to bookings or business outcomes. You are practical with data. You can look at weekly performance, spot patterns, diagnose what is not working, and recommend the next useful test. You do not need perfect data to take action, but you do need enough data to make a smart call. This is unlikely to be a good fit if you either avoid analytics or get stuck waiting for perfect attribution before making decisions. You are a growth owner, not just a channel specialist. You can move across paid acquisition, local partnerships, offers, referral programs, landing pages, conversion, and other growth opportunities based on what will drive the business. You understand that each studio may need a different mix of channels, messaging, offers, and local tactics. This is unlikely to be a good fit if you want one campaign structure or one primary channel to work the same way across every location. You use AI to move faster and improve quality. You use AI tools to speed up keyword research, local market analysis, ad testing, landing page iteration, campaign diagnostics, reporting summaries, and competitive research. This is unlikely to be a good fit if you are not curious about using AI to improve growth marketing speed, insight, and execution. This Role Is NOT This role is not primarily PR, organic social media, influencer management, event production, or brand marketing, although you may partner with those functions when they support new client acquisition. This role is not for someone who wants to focus only on strategy and hand off execution. This role is not for someone who measures success mainly through traffic, awareness, or engagement. This role is not for someone who wants a large team, large budget, and fully built systems on day one. The starting budget is approximately $8,000, with room to increase based on performance. This role is for someone who wants ownership, visibility, and a direct connection between their work and studio growth. Benefits Compensation & Benefits The base salary range is $90,000–$95,000, plus a performance bonus. New client growth will be a major part of bonus consideration. sundays offers health insurance options, PTO, wellness perks, and product and service discounts. These benefits matter because this role sits close to the client experience. You will be helping more people discover sundays, and you will have the opportunity to understand the brand and studio experience firsthand. The role is hybrid in New York City, with three days per week in the office or studios and two days working from home. Equal Opportunity Statement sundays is an equal opportunity employer. We value a diverse team and are committed to creating an inclusive environment for all employees. We encourage people from all backgrounds to apply.

The Assistant Manager, Tourism Marketing & Groups manages and expands the Museum's group visitation business, with a focus on tourism, affinity, social, corporate, VIP, and education-based audiences. The role also provides key support for other marketing department initiatives in support of tourism and local audience development to maximize attendance and earned revenue. The Assistant Manager will balance sales goals with audience engagement strategies, ensuring that all groups—from student tours to international visitors—experience the Whitney as a welcoming, inspiring, and iconic destination. The role will be responsible for cultivating, maintaining, and serving as primary contact for travel trade and FIT partnerships and enhancing the group and tourism visitor experience through customized offerings and streamlined operations. Key Responsibilities • Group Sales, • Help lead sales strategy for domestic and international groups, including student, adult, senior, corporate, affinity groups, among other audiences., • Manage inbound group sales inquiries and reservations, ensuring excellent customer service and timely communication. Implement follow up strategies to maximize repeat visitation and lifetime value., • Manage group pricing, packages, and promotions in partnership with Marketing, Visitor Experience, Education teams. Align with other areas including on-site dining, retail, and other vendors for expanded offerings and to grow revenue per group., • Identify and implement new systems and processes to streamline high-touch booking workflows and improve sales efficiency., • Marketing, • Execute marketing efforts for group and tourism constituencies via email, direct mail, online, and other advertising and communications channels., • Support other marketing and media strategy initiatives that support tourism and local audience development to maximize attendance and revenue goals., • Relationship Engagement, • Demonstrate exceptional relationship management skills with group leaders, tour operators, online travel agencies, and travel agents to drive repeat engagement and business., • Provide key support for tourism partners including NYC Tourism and Conventions, the Meatpacking BID, and other neighborhood and civic constituencies., • Support contract negotiations with key partners; develop marketing and advertising collateral for distribution with Graphic Design and Marketing colleagues, • Represent the Whitney at trade shows, sales missions, and industry networking events, positioning the Museum as a premier cultural destination in New York City., • Visitor Experience and Operations, • Partner with Visitor Experience, Education, and Public Programs to ensure groups have a seamless and memorable visit., • Manage scheduling for guided tours, private groups, and special experiences. Work closely with Education team, Teaching Fellows, and Volunteers to streamline operations and optimize group experience. Meet and greet groups to ensure a seamless visit., • Develop resources and engagement tools to enhance group visits (e.g., itineraries, digital content, pre-visit guides)., • Serve as a point of contact on-site for VIP and high-priority groups as needed., • Provide guidance and support for the Group Sales & Engagement assistant role., • Administration & Reporting, • Maintain CRM and ticketing systems with accurate group data and booking details. Advocate and liaison for group needs with Business Systems and Technology teams; and outside ticketing vendors., • Prepare and distribute regular reports on group visitation and sales performance; respond to queries for group-related data., • Identify new opportunities for audience growth and support annual planning for the marketing & groups departments Preferred Qualifications • Bachelor's degree or equivalent professional experience in tourism, marketing, arts administration, or a related field., • 3–5 years of experience in group sales, marketing, tourism, or audience engagement, preferably within an attraction, museum, cultural institution, or hospitality environment., • Strong interpersonal and communication skills with a customer-first mindset. Ability to represent the institution with integrity and stand in for department and division head for VIP visits., • Able to represent the Whitney in a polished and professional demeanor., • Demonstrated ability to meet sales goals and cultivate business relationships., • Experience with CRM or ticketing systems (e.g., ACME, Tessitura, Salesforce) strongly preferred., • Highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced environment., • Enthusiasm for modern and contemporary art, tourism, and the Whitney's mission. Compensation & Benefits • Compensation: $38.46 hourly, • Medical, Dental, Vision, 403(B) elections, • Generous PTO benefits, • Commuter benefits - parking and mass transit, • Admission to world-renowned museums across the city and nationally, • Pet insurance and discounted membership for Citibike, • This position will be covered by UAW Local 2110 About the Whitney The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. The core of the Whitney's mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.

Job Description Market Segments: • Corporate Negotiated & Entertainment., • Group (SMERF) Position Purpose: We are seeking an experienced, tenacious and highly motivated individual to join our team as Sales Manager. The Sales Manager is responsible for driving revenue growth and achieving sales targets. This role involves developing sales strategies, building client relationships, and overseeing the sales process from prospecting to closing. Experience: • Minimum of 2/4 years hotel sales experience – luxury brand preferred. Works Closely with: • Cipriani 10 South Street (event venue) to handle all group and corporate leads funneled through., • Membership team to leverage and share leads back and forth., • Reservations/Revenue. Essential Functions & Duties: • Conduct site inspections, client entertainment, sales trips and trade shows as required., • Monthly target of proactive phone calls and site inspections/client entertainment., • Manage and direct the on-property multi-segment sales efforts to achieve hotel revenue goals by proactively targeting current and prospecting new targeted accounts in these markets to grow Casa Cipriani New Yorks business., • Create quarterly and yearly action plans., • Must be well versed and effective in selling high rated, luxury suites with a keen understanding of the ultra-luxury market., • Ability to be well versed on current trends in various markets and maintain confidentiality of information., • Attend hotel clients and local community business events to network and maintain high visibility, • Update management and relevant departments on VIP arrivals, meet and greet accordingly, • Perform monthly review account profile on room nights production and average rate and utilize Agency 360 & Demand 360 and relevant business intelligence tools to maximize ROI, • Ensure that all accounts profile, all sales reports and any other relevant information are updated in the CRM system, • Identify and communicate ideas, customer expectations from assigned segments and territory, • Must be well versed and effective in selling high rated, luxury suites with a keen understanding of the ultra-luxury market. General Skills • Perform job functions with attention to detail, speed and accuracy, • Prioritize, organize and follow-up on all actions, • Be a clear thinker, remaining calm and resolving problems using good judgment, • Understand guest service needs, • Work with minimal supervision, • Maintain confidentiality of guest and client information and pertinent hotel data., • Exceptional interpersonal skills - able to represent the property in the community, • Ability to prioritize and organize work assignments, • Ability to meet deadlines, • Business acumen Technology • Experience with technology such as, • Delphi.fdc (sales force), • Opera Cloud, • Alliants, • Microsoft Office Suites, • Hoteligence/Demand 360 This role does not need to action anything Food & Beverage or Events related. Travel Perhaps 1 week per quarter. Day to Day duties: • Attend 9am, morning meeting for sales representative. Share this responsibility with Sales & Marketing Coordinator., • Occasionally create delphi reports as and when needed., • Refine existing and create new SOP’s where necessary. SOP's are a critical part of achieving success., • Ensure all previous week’s sales activity is in Delphi by EOD each Monday and generate report., • Ability to work independently and without close supervision. Qualify any reactive leads., • Solicit new business., • Work with reservations team to ensure we are feeding opera the most relevant information, so the operations team are well prepared. Market Segment: Group and Corporate Negotiated/Entertainment Estimated at 2.5 million in net room revenue for 2025. GROUP • Take group lead inquiries, work with Revenue team to get rates, prepare a proposal in Delphia and share with client within 24 hours., • Ballroom events, set up booking in Delphi and unique booking link. Offer tours as needed., • Presidential Suite events are considered group revenue., • Prepare and issue group contracts and ensure payments collect initial and final deposits., • Create Group Resumes for all contracted groups. 8+ rooms on peak. CORPORATE NEGIOTIATED • Use Hoteligence/demand 360 to solicit new corporate negotiated accounts., • Solicit new business from the Financial District neighborhood., • Work with the membership team to potential uncover new leads for corporate accounts., • Ensure all accounts are maintained in delphi and daily reports scheduled., • Use the ‘reservations entered yesterday opera report’ to uncover potential new corporate accounts., • Work with the revenue/distribution team to set up new accounts in GDS and systems. ENTERTAINMENT • Establish relationships with large entertainment accounts such as but not isolated to TAG/Ascot/Altour etc and increase production for entertainment business from them., • Establish relationships with Studios and relevant accounts on the West Coast to increase production in the entertainment segment., • Keep on top of award shows, concerts, fashion shows and all entertainment related activities in NY and penetrate our share of the business. Powered by JazzHR IKhBzVrKJ7

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. Duties & Responsibilities: • Warmly greet all guests and patrons upon entering and departing the hotel, • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently, • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information, • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently, • Carry out a daily in-house guest reservation and correspondence audit, • Maintain efficiency and friendliness during the entire checkout, • Work to resolve any guest complaints or queries following Firmdale standards, • Apply all hotel credit procedures discreetly and tactfully, • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel, • Complete all filing according to hotel standards, • Accurately record all reservations taken at the Front Desk accurately, • Follow all handover procedures at the end of every shift, • Make certain all charges are posted and the correct amount is billed to guests and function accounts, • Count assigned bank at the start and end of every shift and rectify any problems, • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area, • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup, • Transfer accounts to sales recording accurate information and including by the correct documentation, • Always understand and adhere to the hotel security policy, • Have a thorough knowledge of the hotel and the company, • Maintain a clean and organized workplace, • Promote other Firmdale hotels and restaurants, • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience, • Carry out any other reasonable duty to assist in the smooth running of the Property Physical Requirements: • Be able to stand for a complete 8-hour shift, 5 days a week, • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos, • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities, • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays Experience/Education: • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus, • Previous reception or customer service experience, preferably within a 4- or 5-star hotel, • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure, • Work experience that requires a high level of attention to detail What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand's core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview: Under the direction of the Director of Rooms: Assumes responsibility for the overall operation and staff of the Front Desk, in collaboration with Guest Services (Bell and Door/Driveway), Concierge, Guest Relations and CORE. Responsibilities include, but are not limited to, interviewing staff, training, maintaining brand standards, assisting with reservation needs and guest relations. Acts as Manager on Duty when needed. Essential Job Functions: • Directs activities of Front Office staff. Conducts performance evaluations and implements disciplinary actions as required., • Reviews and manages department schedules to ensure staff is supported and business needs are being met., • Ensures coordination of guest arrivals, departures and billing/credit requirements, including those requiring special attention, returning guests and groups., • Ensures compliance with all financial and credit procedures and controls, including cash handling, disbursements and direct billings., • Ensures the Front Office team is trained and well-versed with all service standards including Forbes and LQA., • Effectively handles guest requests, concerns and complaints, ensuring timely and appropriate resolutions., • Provides basic trouble shooting support for in-room services such as internet, TV movies, games and web services., • Works with Bell staff to ensure smooth handling of guest luggage, deliveries and special requests., • Take prompt action in all matters related to the safety, security, well-being, and satisfaction of hotel guests and employees. Responds swiftly and effectively in any emergency or safety-related situation., • Provides coverage for Night Manager's days off and vacation., • Assist CORE Department with reservations when needed., • Attends all required leadership meetings as determined by the Front Office Manager., • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook., • Works harmoniously and professionally with co-workers and supervisors., • May be assigned other duties at the discretion of management., • Works closely with the Director of Rooms in developing Goals and developing the Assistant Front Office Managers team. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Three to Five years in a similar role in a luxury hotel in NYC., • NYC union experience preferred., • Prior guest relations training preferred., • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision., • Ability to think quickly and act appropriately in emergency situations., • Perform well under pressure situations, time demands, and work overtime when needed., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • Skill in the use of related tools (including hand and electric tools)., • General computer knowledge and ability to enter work orders, make notes, etc. or related system., • Must have a flexible schedule (AM, PM, Overnight, Weekends & Holidays). Essential Physical Abilities: • Endure various physical movements throughout the work areas., • Ability to push, pull, grasp, lift or carry supplies, equipment or supplies., • Ability to work in a standing position for long periods of time (up to 5 hours)., • Must be able to see the physical conditions of designated areas., • Must be able to observe the physical environment and respond to emergency situations., • Ability to effectively handle multiple demands and challenging guest relations issues. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Executive Assistant – Hybrid Venture Capital Firm (SoHo) – $130-150k+B \n \n A Soho based Venture Capital firm is seeking an Executive Assistant to join its boutique office. This is a dynamic, high-touch role supporting two Partners while also taking ownership of the overall office environment. \n \n The position is ideal for an experienced assistant who thrives in a fast-moving setting, enjoys wearing multiple hats, and is equally comfortable managing a high volume executive schedule, handling sensitive personal matters, coordinating special projects, and making sure the office is running seamlessly. \n \n The Founder has a wide range of professional commitments and relationships across the investment and entrepreneurial communities, so this person will need to be exceptionally organized, thoughtful, and proactive. The strongest candidate will be someone who naturally thinks ahead, understands how to prioritize without constant direction, and takes real ownership over both large projects and the smaller details that keep an executive’s day moving efficiently. \n \n This is a hybrid role, working 3 days in the firm’s SoHo based office and 2 days remotely. \n \n Responsibilities: \n\n • Manage complex calendars for senior Partners, including frequent changes, competing priorities, and time-sensitive requests\n, • Coordinate meetings with investors, executives, founders, business partners, and other external contacts\n, • Ensure executives are prepared for important meetings by organizing relevant materials, background information, and key details in advance\n, • Manage domestic and international travel, including transportation, accommodations, reservations, itineraries, and last-minute adjustments\n, • Draft and coordinate email correspondence, introductions, follow-ups, and other communications\n, • Keep track of outstanding requests, commitments, introductions, and follow-up items\n, • Assist with a broad range of special projects and research assignments\n, • Support the planning and coordination of firm meetings, dinners, investor events, conferences, and other gatherings\n, • Handle personal scheduling, appointments, reservations, purchases, travel, and other administrative needs for the Founder\n, • Coordinate apartment and household-related projects, including repairs, renovations, vendors, deliveries, and building access\n, • Work with contractors, service providers, designers, building staff, and other outside vendors as needed\n, • Oversee the day-to-day office environment, including supplies, food and beverage, maintenance, vendors, deliveries, and general upkeep\n, • Ensure conference rooms, common areas, and the broader office are organized and prepared for employees and guests\n, • Manage executive expenses, receipts, reimbursements, renewals, and other administrative items\n, • Step in on unexpected professional, personal, or office-related matters and independently work toward a solution\n, • Handle confidential business and personal information with a high degree of discretion\n\n \n Qualifications: \n\n • 5+ years of experience as an Executive Assistant, Personal Assistant, Office Manager, or in a similarly high-level support capacity\n, • Experience supporting a Founder, Partner, senior executive, investor, or high-net-worth principal strongly preferred\n, • Background within venture capital, private equity, investment management, financial services, technology, or another fast-paced professional environment is a plus\n, • Strong calendar, travel, organizational, and project-management skills\n, • Excellent written and verbal communication skills\n, • Comfortable drafting correspondence and communicating with senior-level internal and external stakeholders\n, • Highly proactive with the ability to anticipate needs and operate independently\n, • Strong judgment and the ability to prioritize effectively when multiple matters are moving at once\n, • Resourceful and solutions-oriented with strong follow-through\n, • Comfortable handling a blend of business, personal, and office-management responsibilities\n, • Polished, discreet, adaptable, and highly detail-oriented\n, • Collaborative, low ego, and willing to pitch in wherever needed\n\n \n Base Salary: $130k- $150k plus bonus, benefits, 401k, and unlimited PTO \n \n The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives. \n \n Please send your resume for immediate consideration to: bsedita@adviceny.com \n \n If this particular role isn't the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated! \n \n Advice Personnel \n *Celebrating over 40 years as New York’s trusted boutique executive recruiting & staffing firm \n

Job Description HEAD OF BRAND & MARKETING, US • Location: New York City, • Reports to: Chief Operating Officer, • Direct Reports: Marketing Manager, • Functional relationship: Director of Brand & Marketing (UK) About the Role Culinary Collective is a high-growth hospitality group that partners with world-class culinary talent to conceptualise and operate distinctive restaurants and bars. Having grown rapidly across London and Ireland, we are now building our US business, starting in New York. We are looking for a Head of Brand & Marketing, US to lead marketing across our US brands, initially focused on Cholapink and Heard NYC. The two brands require different approaches. Cholapink is New York-grown, giving this role a central part in shaping the brand and how it comes to life in market. Heard was born in London, with global brand strategy and direction led by our London Brand & Marketing team. For Heard, you’ll bring deep local market knowledge, contribute to global strategy and translate it into marketing that feels relevant and credible in New York. You’ll work closely with the London team to develop local campaigns, execute global campaigns in market and lead key US channels including PR, partnerships, influencers, CRM and paid social. You’ll also build the local network of creatives, media, partners and cultural voices our brands need to succeed in New York. This is a hands-on senior role for someone who understands how to build brands locally while working effectively within a global brand structure. What You’ll Do • Work closely with Operations and GMs to understand trading performance and identify where marketing can influence covers, reservations, frequency, revenue and customer behaviour., • Turn commercial priorities into clear marketing objectives, building activity around opportunities such as quieter trading periods, new dayparts, menu launches, events and local audiences., • Lead US marketing across Cholapink and Heard NYC, balancing long-term brand building with short-term commercial performance., • Own and manage the US marketing calendar, bringing together global campaigns, local campaigns, restaurant moments, partnerships and commercial priorities., • Bring New York market, customer and cultural insight into brand and campaign planning, working closely with the London Brand & Marketing team., • Play a central role in developing the brand and lead how it is launched, marketed and grown in its home market., • Contribute to global brand strategy and own its local marketing strategy, ensuring New York activity builds the brand while remaining aligned with its global direction., • Work with the London team to develop locally relevant campaigns and execute global campaigns effectively across US channels., • Lead local restaurant launches and integrated campaigns across PR, partnerships, influencers, CRM, paid social, events and neighbourhood marketing., • Own local partnerships and collaborations, building relationships across food, fashion, music, art, design and wider New York culture., • Own the US influencer strategy, developing a strong network of creators and tastemakers relevant to each brand., • Own CRM locally, including database growth, email, segmentation, retention and reactivation., • Own paid social for the US market, from campaign planning and audience strategy through to optimisation and performance reporting., • Work closely with the London social team, contributing to content calendar planning and ensuring New York is properly represented within the global content strategy., • Build and manage a strong local network of photographers, videographers and creators to capture high-quality New York content for social and wider campaigns., • Build relationships with New York media, creators, tastemakers, businesses and communities that help our brands become part of the city., • Own and manage US marketing budgets, setting investment by channel and campaign, tracking spend and ensuring resource is focused against the strongest commercial and brand opportunities., • Manage local agencies, freelancers and specialist partners, setting clear briefs, deliverables and measures of success., • Lead and develop the US Marketing Manager and help build the US marketing capability as the portfolio grows. Experience & Skills • 8+ years in Brand & Marketing, ideally within hospitality, restaurants, food, lifestyle or a culturally relevant consumer brand., • Managing senior stakeholder relationships including founder and/or talent., • Strong experience in the New York market and a deep understanding of its restaurant, media and cultural landscape., • Proven experience launching and growing restaurants, venues or consumer brands., • Strong experience across PR, partnerships, influencers and CRM, with a network of relevant New York contacts., • Experience managing paid social, with a strong understanding of audience targeting, optimisation and performance., • A strong understanding of social and content, including experience briefing photographers, videographers and creators, • Experience building and managing integrated marketing calendars across multiple channels and priorities, • Commercially minded, with a clear understanding of how marketing connects to customer behaviour and restaurant performance, • Experience owning and managing marketing budgets, prioritising investment and measuring effectiveness, • Strong creative judgement and the ability to contribute meaningfully to brand and campaign development, • Experience managing agencies and external partners, • Proven experience leading and developing people. Success after 12 months After 12 months, success should be visible in the following outcomes: • Cholapink has launched with a distinctive position, sustained customer demand and a growing base of direct customer relationships., • Heard NYC has launched successfully, translating the global brand into a locally relevant marketing strategy with strong foundations for continued growth., • A clear US marketing strategy, calendar and operating rhythm are in place, with an effective working model between the New York and London teams., • Brand & Marketing is a strong commercial partner to Operations, with activity and investment clearly connected to restaurant performance as well as long-term brand growth., • Strong CRM, reporting and measurement foundations are in place, giving us a better understanding of our customers and what is driving performance., • A strong local network of media, creators, partners, agencies and cultural relationships has been established, alongside a capable US marketing team ready to support the next stage of growth. You’ll Be • Deeply connected to New York and its food and cultural scene, • Commercially minded, • Culturally curious and instinctive, • Collaborative and comfortable working within a global team, • Entrepreneurial and comfortable building networks and capability from the ground up, • Highly organised and able to manage multiple launches, channels and priorities, • Passionate about restaurants, food, drink and culture, • Operating within a fast-growing hospitality group, this role offers significant opportunity to shape how Culinary Collective builds its US presence and to help establish the model for how our global and locally grown brands operate across markets.

The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup., • Transfer accounts to sales recording accurate information and including by the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants. Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience. Carry out any other reasonable duty to assist in the smooth running of the Property. • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: The Global Supplier Management and Technical Sourcing team builds the strategic partnerships that fuel technical innovation, uphold rigorous quality standards, and deliver significant cost savings through optimized supply chain solutions. The team works across engineering, product, operations, legal, finance, and the global supply base to secure the hardware, systems, and infrastructure required to scale CoreWeave's data center deployments. About the Role: As a Staff Technical Sourcing Manager, you will serve as the primary commercial lead for a portfolio of hardware technologies, systems, or infrastructure categories powering our data center deployments. You will own the end-to-end sourcing strategy for your area—from technology and supplier selection through negotiation, contracting, ramp, and lifecycle management—and build the supply resilience needed to scale reliably in a market where capacity is scarce and lead times are long. This role sits at the intersection of engineering and commercial strategy, requiring you to shape technical requirements and influence supplier roadmaps before designs are locked. Leveraging deep industry knowledge and executive-level supplier relationships, you will optimize total cost of ownership across our rapidly expanding global infrastructure, where a change to a single component or system can move the economics of an entire fleet. In this role, you will: • Develop, implement, and continuously refine comprehensive sourcing strategies and multi-generation roadmaps for your assigned portfolio, aligning supply capability to business growth and technology direction., • Maintain a deep pulse on emerging technologies, supply and demand dynamics, capacity investment, and industry trends. Conduct competitive analyses and benchmark the supply base to inform build-versus-buy, qualification, and dual-source decisions., • Lead cross-functional teams through the sourcing process for new platforms, technologies, and components—defining requirements, running RFI, RFQ, and RFP events, evaluating proposals on technical and commercial merit, and driving business award decisions., • Lead complex, high-value supplier negotiations covering pricing, capacity, quality and delivery commitments, warranty, liability, and intellectual property. Secure favorable terms that protect supply and margin., • Own the drafting, execution, and administration of master supply agreements, long-term agreements, statements of work, and amendments. Partner with Legal to manage risk and ensure commercial terms are enforced throughout the life of each agreement., • Build bottom-up should-cost models and total cost of ownership analyses to inform negotiation strategy and identify cost reduction opportunities. Partner with Finance on budgeting, forecasting, savings tracking, and reconciliation, and maintain accountability for committed cost targets., • Build supply resilience through qualified dual sourcing, geographic and sub-tier diversification, capacity reservations, and long-term supply commitments. Identify and mitigate exposure from single points of failure, sub-tier constraints, allocation events, tariffs, trade policy, and geopolitical disruption., • Establish and manage supplier scorecards across cost, quality, delivery, technology, and responsiveness. Lead quarterly and executive business reviews, drive corrective action where performance gaps exist, and hold suppliers to continuous improvement commitments., • Cultivate and sustain durable relationships with executive leadership across the supply base, influencing supplier business models, investment decisions, and technology roadmaps in our favor., • Drive commercial engagement for prototype and development sourcing, secure early build materials, and support a seamless transition from NPI through qualification to volume production and global deployment., • Operate as the connective tissue between Hardware Engineering, Supplier Quality Engineering, Product, Demand and Supply Planning, Data Center Operations, Legal, and Finance—building consensus across teams and driving decisions to closure in a fast-moving environment., • Propose and implement innovative supply chain, logistics, and inventory improvements that increase speed, reduce landed cost, and improve working capital.Who You Are:, • 8+ years of experience in technical sourcing, commodity or category management, or supply chain management within data center, hyperscaler, cloud service provider, AI systems, or a related high-technology hardware industry., • Bachelor's degree in Electrical Engineering, Mechanical Engineering, a related technical field, Supply Chain, or Business Administration. Equivalent experience in high-tech commodity management will be considered., • Demonstrated ability to develop sourcing strategy and translate it into executed results, on schedule and against measurable cost, quality, and supply objectives., • Exceptional negotiation, influencing, and consensus-building skills, with a track record of leading complex commercial agreements to signature., • Strong command of should-cost modeling, total cost of ownership analysis, and value analysis, with the financial and analytical fluency to defend a position with data., • Technical depth sufficient to engage credibly with engineering teams on requirements, trade-offs, and supplier technical proposals., • Proven experience partnering with C-suite executives and senior supplier stakeholders., • Experience collaborating effectively with internal and external partners in fast-paced, ambiguous, cross-functional environments.Preferred:, • Master's degree in a technical or engineering field, Supply Chain, or Business Administration., • Experience sourcing at hyperscale, including managing multi-tier supply bases and negotiating capacity allocation directly with sub-tier suppliers., • Experience partnering with Contract Manufacturers (CMs), Original Design Manufacturers (ODMs), and OEMs across global manufacturing footprints., • Working knowledge of data center hardware architecture and the technologies that support it, including compute, networking, storage, power, and thermal systems., • Experience managing supply through periods of constrained capacity, allocation, or rapid demand growth., • Familiarity with supply chain planning, procurement, and contract lifecycle management systems., • Experience working across international suppliers and navigating trade compliance, tariffs, and cross-border logistics. Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don't check every box. Here are a few qualities we've found make someone successful on our team. If some of this describes you, we'd love to talk. • You're curious about the technologies, suppliers, and market dynamics shaping the future of AI infrastructure., • You have strong commercial judgment and an analytical mindset, with the ability to turn complex data into clear decisions., • You're an influential partner who can build trust across engineering, operations, finance, legal, and executive stakeholders., • You take ownership, move with urgency, and remain effective in a fast-moving and ambiguous environment.Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $177,000 to $237,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives. $16.42 - $19.17 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Salary: $28/Hr-$30/Hr What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Joining our team as the Guest Service Ambassador means becoming part of a community of exceptional individuals like yourself. You’ll be immersed in an environment where passion for excellence and a shared commitment to delivering superior hospitality to our premier clients are at the core of everything we do. As the Guest Service Ambassador, you will be the first point of contact for partners, executives, staff, visitors and VIPs at Freshfields, managing front desk operations and supporting the conference center. The ambassador will establish a warm, welcoming and professional atmosphere for all executives and staff members at all times. You will consistently embody an energetic, friendly, and approachable demeanor. You will report to the Conference Services Manager and collaborate with the Conference Coordinator, Porters, Workplace Services, IT, AV, Catering and colleagues in different regions. The Ideal Candidate: -Will Share our Rapport Values - Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together -Will understand and implement the 7 Steps to Remarkable Service - Be Ambassadors for our Clients, Take Ownership, Create an Authentic Welcome, Personalize, Go the Extra Mile, Lead the Way, and Leave a Lasting Impression -Will be Creative, Process-Driven, and Resourceful with a ‘Can-Do’ Attitude -Will thrive in a Team setting while also capable of independent work -Will possess Exceptional Attention to Detail and Strong Communication Skills (both written and verbal) -Is Highly Organized with a Passion for Delivering Excellent Customer Service -Will have an Outgoing Personality with the Ability to Build Rapport with Key Stakeholders, including Partners and VIPs -Is able to Navigate a Fast-Paced Environment and Manage a Varied Workload Effectively Essential Job Functions: Reception & Visitor Services -Provide on-site front desk hospitality coverage Monday to Friday, working the closing shift (10:00 AM to 7:00 PM), with an hour lunch and scheduled breaks -Open reception each morning: confirm the reception phone line is working, power up the desk computer, print and review the Daily Report and Visitors Office Report, and review Engage for the day’s meetings, early reservations and last-minute changes -Send the “Reception desk is closed” notifications to the hospitality distribution list at the start and end of each day, including the weekend and after-hours visitor access note on Fridays -Greet and attend to all arriving visitors, partners and VIPs in person, by telephone and by email, following Rapport Standards and SOPs -Register all visitors with accurate contact details and process visitor check-in and reservation bookings per SOP -Add visiting partners’ photos to the weekly visiting partners list for face recognition using the approved tool -Monitor and screen the shared hospitality inbox and personal inbox throughout the day, responding promptly and by priority, including after-hours emails received overnight -Process third-party requests such as transportation reservations and confirm completion before end of shift -Manage automatic out-of-office replies at close of day and adjust for holidays and scheduled closures Long Description Conference Center Support -Review Engage reservations daily, confirming that meeting duration, personal space bookings and client matter details are provided for each reservation, and follow up on missing information -Maintain the monthly client matter number list -Review next-day bookings to identify internal and external meetings, ensure all external attendees are added to Aware Manager, and reconfirm with the contact on file when in doubt, adding dated notes with initials to each booking -Perform thorough walkthroughs of the lobby, conference rooms and focus rooms, following the conference room preparation checklist: cleanliness, furniture placement, signage holders, Wi-Fi and AV, shredding bins, credenza drawers, lighting, blinds, HVAC and stationery caddies -Ensure early meetings and their catering are set up correctly, and log any pending service tasks or out-of-order items for the manager and the designated departments -Complete the end-of-day walkthrough of managed meeting spaces and send the End of Day Walkthrough email with action items and additional notes (closing shift) -Coordinate with the Porter on stationery and supply needs for reception and conference spaces -Communicate with the team through group messages on meeting updates, reservations, task assistance and service follow-ups Passes, Reporting & Access -Create the visitors and personal meeting space document and external list; prepare visitor and employee passes (closing shift) -Update the Excel tracker for temporary visitor passes -Prepare the Suite Access Cards Controls Report on Fridays and distribute it to the designated recipients (closing shift) -Support lobby table requests and bulk pass coordination for events as directed Team Communication -Update the manager on arrival, hold a brief touchbase on last-minute bookings and cancellations, and clock in and out on time, with overtime only when approved by the manager -Attend the all-staff daily briefing and the daily team meeting, and provide clear handovers between the opening and closing shifts on time-sensitive and pending tasks Additional Duties -Support the Conference Coordinator with bookings, approvals and guest escorts as needed -Serve as Guest Service Ambassador and hospitality ambassador during special events as needed -Follow security, safety, and fire protocols as trained and report any incidents or hazards -Communicate and collaborate effectively with all departments and vendors -Other duties as assigned Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1574934 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job DescriptionWe are seeking a Truck Rental Manager & Rental Desk Agent to join our team! Responsibilities: • Manage vehicle work with cooperate office, • Customer Service Professional, • Collect on unpaid rentals use a computer with business application, • Entry of new customer reservations, • Entry of new rental contracts on Corporate website, • Completion of rental contracts on Corporate website upon return of vehicle, • Inspect vehicle before rental and upon return, • Review logs and arrange for vehicle maintenance based on Corporate schedule Qualifications: • Experience in driving vans to 26 foot box trucks all local, customer service, or other related fields. CDL not required but is a plus., • Clean driving record, • Ability to handle physical workload, • Computer experience, • Detail Oriented, • Able to work based on deadlines, • Able to multi-task and work under pressure, • Ability to communicate thoughts clearly, • Command of English language both verbally and written, • Bilingual English/Spanish a plus, • Experience with Office Products (Outlook, Excel, Word), • Experience with Gmail, • Able to follow directions Days & Times • Office is open for business 7 days a week, • 7:30 am to 8 PM hours available, • Full time to qualified Persons showing good work ethics, • Salary commensurate on experience

Job Description Administrative Assistant for Property Management Office Position Type: Hourly (Non-Exempt) Employment Type: Full-Time Hourly Rate: $25.00 Work schedule: various days, from 9am-5pm (1 hour unpaid lunch) Locations in Astoria and Corona, Queens HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. Job Summary: Provide administrative support of a complex nature for the Director of Property Management. Coordinate administrative activities for the Property Management office. Manage confidential and complex filing system. Type letters, memoranda, reports, etc., from dictated, handwritten and other sources and assist in preparing agenda and related material and reports for key management meetings and/or projects. Perform other related duties as required and assigned by the Director of Property Management. Position involves a high degree of confidentiality. Key Responsibilities: • Administrative support and operational/supervisory support functions including but not limited to maintaining project and office files in a proficient and diligent manner., • Provide technical and administrative support to the Director of Property Management and Property Manager., • Coordinates calendars and schedules appointments and meetings. Prioritizes requests for meetings and coordinate the necessary arrangements for meetings., • Coordinates room reservations and provides on-site support, including assistance with audiovisual equipment set up and refreshments, as needed., • Assist in completion, response and submission of documents for grant proposals and to various government agencies., • Maintains inventory of office supplies, cleaning supplies and equipment for Property Management., • Ensures that equipment are in optimal and proper working condition. Coordinates preventative maintenance and repairs as needed. Examples office printers, postage machine,, • Responsible for maintaining and updating waitlist log i.e. entering applicant’s information on the waitlist, assigning log number, informing applicants their status., • Screen telephone calls and reply daily to all incoming correspondence including e-mail., • Responsible for gathering and distributing office mail., • Responsible for travel and conference arrangements. Organizes itinerary, makes appropriate reservations for travel and accommodations., • Records and distributes meeting minutes., • Schedule recertification appointments, track income documentation and waivers, • This role occasionally requires working onsite at other property management locations located in Astoria and Corona in Queens., • Performs other related duties as assigned. Qualifications: • College degree preferred (Associates) with three (3) years’ work experience or High School Diploma/GED equivalency with a minimum of five (5) years’ work experience., • At least one year of clerical or administrative experience; experience in property management is a plus., • Ability to perform administrative supportive duties (including typing, filing, scheduling, answering phone and placing calls) with speed and accuracy with minimal supervision., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and property management software., • Strong organizational skills and the ability to multitask in a fast-paced environment., • Detail-oriented with a high level of accuracy in all tasks., • Ability to maintain confidentiality and exercise discretion., • Ability to pivot and deal with non-routine matters, such as special project., • Knowledge in developing, maintaining complex filing system and experience with computer programs including word processing and Excel spreadsheets. Powered by JazzHR LNJAzMYHjX

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $19.75-$23.75

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $19.75-$23.75

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. Pay Range: $23.00-$31.00

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $19.75-$23.75

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $19.75-$23.75

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. Pay Range: $23.00-$31.00

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $19.65-$23.75

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $18.67-$22.67

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. The Night Manager plays an important role in the overall guest experience during the night, serving as the most senior manager on property overnight and holding crucial responsibility for guest safety, security and the continuity of service between the evening and morning shifts. They oversee all Front Office, Night Audit, Security, Concierge and Guest Service functions overnight, ensuring guests’ needs are met promptly and that service is delivered consistently in line with Corinthia’s quality standards. Acting as the hotel’s primary point of escalation and decision-maker during the night, they manage emergencies, guest issues and operational irregularities, complete the night audit accurately, and prepare the hotel for a seamless handover to the day team each morning. Responsibilities: • Acting as Manager on Duty overnight, serving as the senior point of contact and decision-maker for guests, colleagues, ownership and emergency services during night hours., • Completing the full night audit process — reconciling daily revenue, balancing accounts and preparing reports for the Finance and Front Office teams ahead of the morning shift., • In conjunction with the Finance department, ensuring accounting instructions are accurately managed overnight and that the Hotel credit policy is followed by the overnight Reception team., • Monitoring room availability, late arrivals, early departures and no-shows overnight, and liaising closely with Reservations and Revenue Management at handover to support occupancy and rate goals., • Ensuring payroll and operating expenses for the overnight team are maintained in ratio with revenues earned (or other agreed targets)., • Leading, supervising and supporting the overnight Front Office, Telecoms, Concierge, Guest Services and Security teams, ensuring they are correctly staffed, suitably trained and performing to the standard required on a skeleton crew., • Conducting regular inspections of guest floors, public areas and back-of-house spaces overnight, ensuring defects, safety hazards or security concerns are identified, reported and rectified., • Acting as first responder to emergencies, incidents, medical situations, fire alarms or security breaches during the night, following established SOPs and liaising with emergency services as required., • Maintaining effective communication with the Front Office Manager, Operations Manager and Managing Director, ensuring they are fully briefed each morning on overnight incidents, guest issues or operational matters., • Overseeing a smooth, detailed handover between the overnight team and the incoming day shift, ensuring all outstanding guest requests and issues are clearly documented and communicated., • Driving the Corinthia Values and philosophy within the overnight team, ensuring all SOPs and policies are well communicated and adhered to., • Assessing training needs of the night team using guest feedback, online reviews, incident reports and audits, and organising training in liaison with Operational Coaches., • Ensuring all new overnight team members receive appropriate training and cross-training in the relevant departments. Requirements: • Minimum 2–3 years’ experience as a Night Manager, Overnight Manager or Duty Manager in a similar size and star-rated hotel (Front Office Manager experience with strong night audit exposure also considered)., • Strong background in Front of House/Front Office operations, with a proven ability to work independently and make sound decisions with minimal supervision overnight., • Calm, composed and resourceful under pressure, with strong crisis-management, judgment and problem-solving skills., • Written and verbal fluency in English. Fluency in another language an advantage., • Knowledge of property management systems (e.g. Micros/Fidelio, Opera, etc.) and experience running end-of-day/night audit processes., • Flexibility and willingness to work overnight shifts, including weekends and public holidays.

Job DescriptionDESCRIPTION OVERVIEW We are currently seeking active, passionate, and customer service-savvy professionals for the role of Manager. This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment. A Store Manager plays a crucial role in supporting the operations and success of Activate. They report to and work closely with the General Manger to ensure the smooth functioning of day-to-day activities and contribute to achieving sales targets and delivering excellent customer service. Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become players who actively and mentally complete challenges. Key Responsibilities: • Collaborate with the store manager to oversee store operations, including inventory management and adherence to company policies and procedures., • Ensure the proper functioning, upkeep, and repair of various technological systems, equipment, and infrastructure within Activate., • Check customers in, take payments, and make reservations, • Brief new groups prior to the start of the game;, • Monitor customers in the gaming area and provide explanations if necessary;, • Participating with customers in active games if needed to ensure customers have an excellent experience;, • Maintain the rooms by cleaning, painting, and any required maintenance;, • Troubleshoot, identify and make minor repairs in the event of a malfunction. Required Skills and Qualifications: • Strong communication, multi-tasking, and time management skills, • Demonstrated leadership qualities, including motivating and inspiring a team to achieve goals, resolving conflicts, and fostering a positive work environment., • Proficiency in computer hardware, software, operating systems, networking concepts, and troubleshooting methodologies., • Must be flexible and available to work evenings, weekends, and holidays, • Ability to adapt to unforeseen situations in a calm and efficient manner, • Must be a people person - energetic, friendly, outgoing, and able to command attention in a crowd., • A strong customer service orientation with a commitment to delivering an exceptional customer experience., • Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability Learn more about us at: https://playactivate.com/ Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.