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  • Floor Manager
    Floor Manager
    4 days ago
    $30–$35 hourly
    Part-time
    Manhattan, New York

    Floor Manager (Part-Time to Full-Time) – Italian Restaurant, Financial District ($30–$35/hr)We're a longtime downtown family-owned Italian restaurant in the Financial District. It's a fast-paced, warm room serving weekday lunch, dinner, group dining and private events. We're looking for a polished, hands-on Floor Manager who thrives on a busy service and treats every guest like family.Schedule: 28–36 hours/week. Weekend and evening availability required.Pay: $30.00–$35.00 per hour, based on experience. Hourly, non-exempt (overtime paid when applicable).What you'll do: • Run the floor during service: open/close, assign sections, lead pre-shift, • Greet and look after guests; resolve issues with warmth and judgment, • Support and coach servers, bartenders, bussers and runners, • Work with the kitchen on pacing and communication, • Handle reservations, seating and group/event bookings on shift, • Manage end-of-shift cash out and reports in Toast, • Uphold NYC health and safety standards What we're looking for: • 2+ years of front-of-house supervisory experience in full-service dining, • Comfortable leading a high-volume, fast-paced floor, • Solid knowledge of Italian wine and cocktails, or eagerness to learn our program, • Toast POS experience a plus, • NYC Food Protection Certificate preferred (or willingness to obtain), • Calm under pressure, organized, guest-first, • Conversational Italian a plus, not required To apply: Reply with your résumé and a short note about why you'd be a great fit.We are an equal opportunity employer.

    No experience
    Easy apply
  • Head Maitre d'
    Head Maitre d'
    5 days ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Direct Support Professional
    Direct Support Professional
    2 months ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

    No experience
    Easy apply
  • Executive Assistant / Office Manager / Event Coordinator
    Executive Assistant / Office Manager / Event Coordinator
    2 months ago
    $60000–$80000 yearly
    Full-time
    Manhattan, New York

    About the Role We’re looking for a highly organized, proactive, and resourceful Executive Assistant / Office Manager / Event Coordinator to support our leadership team and keep our NYC office running smoothly. This is a hands-on, in-person role for someone who thrives in a fast-moving environment and enjoys wearing multiple hats. You’ll manage executive scheduling and logistics, oversee the day-to-day office experience, and help plan and execute company events, team gatherings, and external activations. The ideal candidate is exceptionally organized, anticipates needs before they arise, communicates clearly, and is comfortable taking ownership of everything from a complicated calendar to a last-minute event request. Responsibilities Executive Support • Manage calendars, meetings, scheduling, and day-to-day priorities for executives., • Coordinate domestic and international travel, including flights, hotels, transportation, itineraries, and reservations., • Organize meetings and ensure executives have the information and materials they need in advance., • Handle expense reports, receipts, reimbursements, and other administrative tasks., • Assist with email, correspondence, document preparation, and follow-ups as needed., • Track deadlines, commitments, and action items., • Coordinate with internal teams, external partners, vendors, and guests., • Handle sensitive and confidential information with discretion., • Anticipate executive needs and proactively resolve scheduling or logistical issues., • Personal/miscellaneous task assistance to the founders. Office Management • Own the day-to-day operations of the NYC office., • Maintain a welcoming, organized, and well-stocked workspace., • Manage office supplies, snacks, equipment, deliveries, mail, and vendor relationships., • Coordinate repairs, maintenance, cleaning, building access, and other facilities needs., • Serve as the primary point of contact for building management and office vendors., • Help onboard new employees, including workspace setup, equipment coordination, and office orientation., • Coordinate team lunches, celebrations, meetings, and other employee experiences., • Identify and implement ways to improve office operations and team experience. Events & Experiences • Plan and execute company events, launch events, dinners, team outings, retreats, conferences, and community activations., • Research and source venues, restaurants, caterers, entertainment, transportation, and other vendors., • Manage event budgets, quotes, contracts, timelines, guest lists, RSVPs, and logistics., • Coordinate with marketing, leadership, partners, and external vendors on event execution., • Manage on-site setup, check-in, vendor coordination, troubleshooting, and breakdown., • Help develop creative event concepts and memorable guest experiences., • Coordinate travel and logistics for off-sites and company retreats., • Be available for occasional evening or weekend events when required. Qualifications • 1–3 years of working experience, and experience in executive assistance, office management, events, hospitality, operations, or a similar role preferred., • Exceptional organizational and time-management skills., • Strong attention to detail and ability to manage multiple priorities simultaneously., • Comfortable operating independently with limited oversight., • Excellent written and verbal communication skills., • Strong judgment and discretion when handling confidential information., • Ability to remain calm, flexible, and solutions-oriented when plans change., • Comfortable working directly with executives and senior external partners., • Experience managing vendors, travel, events, or office operations strongly preferred., • Proficiency with Google Workspace, Slack, calendar management, spreadsheets, and other common workplace tools., • Familiarity with New York City venues, restaurants, vendors, and logistics is a plus., • Hospitality mindset and willingness to jump in wherever needed. What Success Looks Like • Executive calendars, travel, and logistics operate smoothly with minimal intervention., • Office needs are identified and addressed before they become problems., • Employees and visitors consistently have a polished, welcoming office experience., • Events are well-organized, on-budget, and executed seamlessly., • Leadership can confidently hand off logistical and operational projects knowing they will be completed., • You become the person the team relies on to make things happen. Who You Are You’re someone who notices when the conference room is missing something, remembers that an executive has a flight immediately after a meeting, catches a scheduling conflict before anyone else does, and can turn a loose idea for an event into a fully executed experience. You’re comfortable doing both high-level coordination and unglamorous operational work. No task is too small when it needs to get done, and you take pride in making complicated things feel effortless for everyone else. Fresh graduates are welcomed to apply! This role is based in New York City and requires in-person attendance five days per week.

    Immediate start!
    No experience
    Easy apply
  • Front Desk Agent
    Front Desk Agent
    2 months ago
    $23.15–$28.95 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: • Greeting and thanking guests in a sincere, friendly manner., • Checking guests in on arrival and out on departure., • Posting charges to appropriate guest accounts., • Anticipating and addressing guests' needs, and resolving their problems and complaints., • Assisting guests with disabilities., • Operating switchboard and assisting with inquiries., • Assisting the reservations manager with taking reservations., • Collaborating and communicating with other internal departments to ensure guest satisfaction., • Complying with company procedures and safety policies., • Performing duties on a daily checklist.

    Immediate start!
    No experience
    Easy apply
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