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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Prepare and submit required reports in a timely manner., • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence., • Know meeting room setups and capabilities., • Know sleeping room configurations and types., • Respond to Catering inquires immediately., • Use the Partnership Agreement to meet client needs., • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering., • Interact with outside planners, vendors for event setup., • Maintain pricing integrity and propose upscale menus for clients., • Manage existing accounts and follow up with client re-solicitation to capture future business., • Work with other F&B managers and keep them informed of F&B issues as they arise., • Manage the function diary and adjust space in order to ensure maximum potential revenue., • Be visible on the floor and assist staff as needed during functions., • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.), • Plan and execute holiday and special events in conjunction with the Director of Catering., • Use feedback from client evaluations to improve service and quality., • Participate in required M.O.D. program as scheduled. Qualifications:, • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Proficiency in Delphi preferred., • Flexible and long hours sometimes required., • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Job Description Position Title: Restaurant Manager Salary: $80,000 - $90,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary One Wall Street is a dynamic restaurant and events destination where thoughtful hospitality, culinary craft, and memorable guest experiences come together. Serving both everyday diners and private event clients, the space offers a welcoming yet elevated environment for corporate gatherings, celebrations, and special occasions. The Restaurant Manager plays a central role in shaping how guests experience One Wall Street, leading front‑of‑house operations while growing the private dining and events business through relationship‑driven, consultative sales. This role is ideal for a hospitality leader who enjoys building community connections, collaborating across teams, and creating experiences that feel personal, polished, and purpose‑driven. Key Responsibilities • Oversee day‑to‑day front‑of‑house operations to ensure warm, attentive, and consistent guest service, • Support onboarding, coaching, and development of FOH team members in a collaborative, inclusive environment, • Partner with culinary and bar teams to ensure smooth service flow and high‑quality execution, • Monitor guest satisfaction and collaborate on service improvements, • Maintain standards for cleanliness, safety, and compliance, • Serve as the primary contact for private dining inquiries, group reservations, and special event bookings, • Conduct site tours, client consultations, and menu/event planning sessions, • Build lasting relationships with guests, corporate clients, and community partners, • Develop customized event proposals that align with guest needs and restaurant capabilities, • Manage event contracts, deposits, and revenue tracking with accuracy and professionalism, • Achieve sales goals tied to event revenue and commission‑eligible targets, • Lead day‑of-event execution, ensuring guests experience seamless coordination and elevated hospitality, • Collaborate with the culinary team on menu flow, timing, and special requests, • Coordinate staffing plans for private dining and events; ensure all team members are aligned on expectations, • Support post-event follow‑up and guest feedback processes, • Partner with leadership on forecasting, event profitability, and revenue‑driven initiatives, • Assist with calendar management, scheduling, operational planning, and reporting, • Experience in restaurant management, hospitality supervision, or event coordination, • Comfortable managing multiple priorities in a fast‑paced environment, • Strong communication skills and the ability to build positive relationships, • Interest in coaching and leading diverse teams with empathy and collaboration, • Familiarity with event software, reservation platforms, or CRM tools (training available), • A growth mindset and enthusiasm for meeting revenue goals and earning commission Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1534117 Restaurant Associates Michael Abbey [[req_classification]]

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… Do you have a passion for not only creating…but maximizing the pleasure of an out of this world dining experience? Are you detail oriented with an eye and awareness of your surroundings and service delivery of your teammates? If so, then we want you to join the team here at Virgin Hotels! The Restaurant Manager orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. The manager of their area is committed to being present on the floor during morning and lunch service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing, • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging, • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor, • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise, • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables, • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc. must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a pre-shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Ability to work AM and PM shifts as needed, • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification, • Preferred: 2-5 years’ experience in a full service restaurant, fine dining or lounge in hotels #LI-onsite

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description • We have an opening for full and part time FRONT OF HOUSE LEAD SUPERVISOR positions., • Location: Brooklyn Botanic Garden - 990 Washington Avenue, Brooklyn, NY 11225. Note: online applications accepted only., • Schedule: Full and part time; Days and hours may vary. Must have open availability for evenings, weekends, and holidays. More details upon interview., • Requirement: 2+ years of experience in a high-end or fine dining restaurant environment, with at least 1 year in a leadership or supervisory role preferred • Deep understanding of upscale dining service standards, including table-side etiquette, wine and beverage service, and menu presentation, • Strong communication and interpersonal skills with the ability to lead, train, and motivate a team. • Key Responsibilities: • Service Coordination: Collaborate with the restaurant management team to execute the daily service plan, aligning staffing, floor operations, and guest experience goals., • Guest Experience & Hospitality: Engage with guests to provide personalized recommendations throughout their meal, demonstrating a knowledge of the Gardens and Longwood Programming., • Pre-Service Organization: Work closely with the Restaurant Manager and Host team to coordinate seating strategies, floor plans, and dining room configurations based on reservations and anticipated guest flow., • Culinary Communication: Liaise with the culinary team to gather up-to-date information on menu changes, dish components, dietary notes, and presentation standards, then clearly communicate this to the FOH staff., • Team Leadership & Oversight: Organize daily station assignments, ensure appropriate coverage, facilitate team breaks, and oversee the completion of sidework and setup/breakdown procedures. Maintain a visible and supportive presence in the dining room throughout service. • Perks: Eligible for tips!, • Pay Range: $28.00 per hour to $32.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1525571. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Monitors the food service operation to ensure production of top quality products and service. Essential Duties and Responsibilities: • Performs inventory management to maintain high valuation and minimal waste., • Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized., • Monitors marketing, confirming that signage is current and appropriate., • Upholds policies and procedures to guarantee compliance with company and client expectations. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Business Transient Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job Description Kitchen + Kocktails is looking for an EXPERIENCED Restaurant Reservations and Events Manager for our upscale, vibe-dining restaurant in New York! Only applicants with 7+ years of Reservation Sales and Events Management experience will be considered. This is a role that requires high energy and and above average interpersonal skills. Check us out! Primary responsibilities: • Sales and Marketing, • Event Planning and management, • Engaging customers (potential and repeat) through social media, email and/or phone calls to book and confirm reservations request., • Meeting sales goal(s) through reservations all days of open operation., • Confirming and placing 75 reservations per day., • Engaging and clearing daily email / social media request of restaurant., • Creating, updating and maintaining Reservations and Customer Service reference materials and procedures., • Developing, monitoring, and reporting on departmental metrics and sales or service trends., • Maintaining an effective quality program to increase sales and deliver excellent customer service., • Managing forms and files containing key guest information required prior to travel., • Handling the overflow of inbound calls as well as escalated customer calls or issues that are not resolved through normal means., • Hiring and developing staff to maintain a high quality, professional travel team., • Managing the planning, scheduling, execution, and monitoring of all departmental tasks to ensure customer needs are met in a timely and satisfactory manner., • Assuming responsibilities for other projects as needed. Position Requirements: • Ability to multi-task, be a team player, and have strong organizational skills., • Ability to communicate effectively both written and oral in a professional manner., • High energy, ability to remain focused on goals, working independently., • Experienced background in guest relations and/or phone reservations., • Comprehensive knowledge of OpenTable/comparable booking platforms applications and the Internet., • Bachelor’s degree in business or other related field preferred. Our Cuisine At Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebtation of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor. Our Atmosphere Designed with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal.Our Story\r\nFounded in 2020, Kitchen + Kocktails by Kevin Kelley was born out of a love for Southern-Inspired cuisine and a desire to bring authentic flavors of the South to our community. Our founder, Kevin Kelley , envisioned a place where guests could enjoy not only delicious food but also a lively and inviting atmosphere. Over the years, we continue to grow and evolve, but our dedication to quality and hospitality remains unchanged.\r\n\r\nOur Cuisine\r\nAt Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebtation of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor.\r\n\r\nOur Atmosphere\r\nDesigned with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal.

Job Description Job Title Assistant Manager – LGBT Bar & Lounge Location Hell's Kitchen, NYC Employment Type Full‐time | Evenings, Late Nights, Weekends & Holidays Required Salary $57,000 - $69,000 Full Time Assistant Manager Position Summary We are opening an exciting new LGBT bar lounge in the Hell's Kitchen neighborhood. We are seeking a motivated and hands‐on Assistant Manager to support the set-up and pre-opening activities, planning and launch. The Assistant Manager will transition into the role of supporting daily operations of our high‐energy multi level bar and lounge. The successful candidate will work closely with the General Manager to ensure excellent guest experience, efficient staff management, compliance with liquor laws, and smooth nightly operations in a fast‐paced, high‐volume environment. Key Responsibilities Operations & Guest Experience • Support day‐to‐night operations, including opening and closing procedures, • Maintain a visible presence on the floor during service to ensure guest satisfaction, • Handle guest concerns and resolve issues quickly and professionally, • Supervise, motivate, and support bartenders, servers, security, and support staff, • Assist with hiring, onboarding, scheduling, and performance management, • Assist with cash handling, end‐of‐night reconciliations, and loss prevention, • Monitor liquor and supply inventory; assist with ordering and stock controls, • Ensure compliance with all applicable liquor laws, health and safety regulations, • Enforce responsible alcohol service and crowd management policies, • Support themed nights, private events, DJs/entertainment logistics, and promotions, • Minimum 2–3 years of experience in a supervisory or assistant management role in a bar or nightclub environment, • Strong knowledge of bar operations, alcohol service, and nightlife service standards, • Proven ability to lead teams in a high‐pressure, high‐volume setting, • Excellent communication, problem‐solving, and organizational skills, • Flexible schedule with the ability to work late nights, weekends, and holidays, • Experience in nightclubs, lounges, or late‐night venues, • Familiarity with Toast POS systems and cash controls, • Competitive compensation (hourly or salaried, based on experience), • Performance‐based bonuses, • Growth and advancement opportunities, • Dynamic, fast‐paced work environment

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Administrative Assistant provides comprehensive support to manager, executive leadership and various committees, ensuring efficient operations, accurate documentation, and effective communication across the organization. This role requires a detail-oriented, proactive professional who can manage multiple priorities and maintain confidentiality. Responsibilities: • Coordinate and schedule meetings for executive leadership, including committees assigned and others as needed, • Manage large-scale meetings and coordinate internal/external participants, as assigned, • Maintain and update executive calendars as needed., • Assist with travel and restaurant reservations, • Circulate, finalize, and collect signatures for documents as requested, • Record meetings and ensure accurate retention of approved policies and minutes in Smart Sheet and for assigned committee meetings and others as needed., • Assist with preparation and circulation of materials for meetings, • Process expense reports and invoices for executive leadership team., • Assist with regulatory exams and internal audits by gathering and providing requested executive meeting materials as needed., • Organize departmental mail and route pieces to appropriate leaders., • Order and organize supplies for executive area and pantry, • Serve as in-house notary as needed., • Support Communications with executive correspondence as requested., • Monitor shared inboxes, act when required or ask manager as needed., • Compile and circulate materials for meetings and presentations. Requirements: • Minimum of 3 years of experience in executive or committee-level administrative support., • Associate's or Bachelor's degree in Business Administration or a related field., • Strong organizational and multitasking skills., • Excellent written and verbal communication abilities., • Proficiency with calendar management, document retention systems (e.g., Smart Sheet), and Microsoft Office Suite, • Ability to maintain a high level of confidentiality and utilize discretion to handle sensitive information., • Notary certification. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $21.15-33.03 hourly. Actual hourly pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for overtime, discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

About Casa Cipriani Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience. POSITION PURPOSE: The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled, and highly personalized member experience. This role blends refined hospitality with strong operational leadership and requires precision, foresight, and the ability to manage complex guest flow within a high-profile private members’ environment. ESSENTIAL FUNCTIONS AND DUTIES: • Oversee end-to-end front-door and reception operations, including member arrivals, guest verification, departures, and access control., • Manage daily guest lists, reservations, walk-ins, and waitlists in accordance with Club policies., • Control pacing and overall Club flow in coordination with floor managers, security, and senior leadership., • Anticipate peak periods and proactively adjust staffing levels, positioning, and procedures., • Ensure all front-of-house operational checklists, SOPs, and opening/closing procedures are consistently executed., • Deliver a polished, discreet, and welcoming experience aligned with Casa Cipriani service standards., • Ensure accurate member recognition and VIP handling, including preferences, restrictions, and special requests., • Resolve guest concerns decisively and diplomatically, escalating issues when appropriate., • Maintain strict confidentiality regarding members, guests, and internal operations., • Conduct structured operational walk-throughs to engage members, gather feedback, identify service gaps, and relay information on upcoming events and programming in accordance with Casa Cipriani policy., • Lead, schedule, and supervise the host and reception team across all shifts., • Build weekly schedules based on forecasted covers, events, and historical data., • Train staff on Club policies, service standards, and operational procedures., • Conduct daily pre-shift briefings and shift handovers to ensure alignment and continuity., • Monitor real-time floor performance and make operational adjustments as needed., • Maintain accurate guest management and membership system records, including VIP tagging, member notes, preferences, and restrictions., • Produce daily and weekly operational reports, including guest counts, member-to-guest ratios, peak arrival patterns, VIP activity, and notable feedback., • Identify operational inefficiencies and recommend process improvements., • Serve as the primary liaison between reception, Club floor teams, events, membership, and security., • Coordinate guest flow for private events, buyouts, and high-profile visits., • Support Membership and Events teams with guest list management and access control., • Enforce Club access rules, dress code, and house policies consistently and professionally., • Ensure compliance with internal procedures, safety protocols, and brand standards., • Maintain immaculate presentation of reception desks and entry areas., • Lead by example in appearance, language, professionalism, and conduct. KNOWLEDGE, EXPERIENCE AND SKILLS: • 3–5+ years of experience in a senior reception, host, or front-of-house management role within a luxury hotel, fine dining, or private members’ club., • Strong command of guest flow management, capacity control, and pacing., • Proven experience with reservation and guest management systems., • Advanced scheduling and labor planning skills., • Ability to interpret operational data and translate insights into staffing and service decisions., • Experience managing high-volume arrivals while maintaining a composed, elevated service standard., • Excellent problem-solving skills with the ability to make real-time operational decisions., • Ability to handle sensitive and confidential information with discretion., • Flexible availability, including evenings, weekends, and holidays. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Leading writer of Property & Casualty Reinsurance is seeking a Workplace Services Coordinator to support their New York office operations/facilities. I have been supporting this client for 20+ years and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. • This is a 5 day per week in office position (7:30 – 3:30, Monday to Friday, hours are flexible) located in midtown Manhattan very close to all major transportation hubs. About the Position Reporting to the Office Manager-Team Lead, The Workplace Service Coordinator supports daily office operations and plays a key role in ensuring a safe, organized, and hospitable work environment. This role provides hands‑on facilities and workplace services support, assists with administrative tasks, and contributes to global initiatives. Key Responsibilities This is a varied and wide-ranging role, with responsibilities including: • Support the Office Manager–Team Lead with various projects and operational initiatives as needed., • Assist in the deployment and daily use of the ServiceNow Workplace Service Delivery (WSD) platform, ensuring workplace requests, reservations, and service workflows are accurately routed, tracked, and resolved during and after the rollout., • Maintain a high standard of workplace presentation by ensuring all meeting rooms and shared spaces are orderly, properly equipped, and ready for use. Support setup and breakdowns, including furniture rearrangement in the Boardroom, Event Space, and Training Room prior to Town Halls, Company Staff Meetings, and other large events., • Replenish supplies in pantries, and storage areas; track usage and assist with inventory management., • Conduct regular walkthroughs to identify maintenance needs or service gaps; escalate issues when needed., • Support the Senior Facilities Coordinator with vendor‑related tasks for key onsite services, providing backup coverage as needed., • Provide backup to Reception and Senior Facilities Coordinator, including assisting with mailroom operations (receiving packages, distributing deliveries, preparing outgoing shipments) and offering ad‑hoc reception backfill such as visitor assistance and seating management., • Support the team in coordinating and promoting workplace Environmental, Social, and Governance (ESG) initiatives, including sustainability, wellness, and community engagement efforts., • Receives and organizes large equipment shipments, ensuring proper storage, accurate inventory tracking, and readiness for use by the support team; supports inventory management and ordering of office supplies and equipment for both Facilities and IT as needed, • Able to lift and safely handle items up to 30 lbs. Candidate Qualifications: • Minimum 2 years of experience in workplace services, hospitality, or office coordination, ideally in Finance or Insurance., • High school diploma or equivalent required., • Proficiency with Microsoft Office., • Experience coordinating workplace services, facilities maintenance, and events., • Excellent communication and interpersonal skills., • Strong organization, planning, and attention to detail., • Ability to adapt under pressure and shift priorities., • Professional, reliable, and able to maintain confidentiality., • Ability to lift items as needed for operational setups., • Ability to travel to the New Jersey office occasionally on occasion.

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job Description Who are we? We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option! Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won’t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you. What we do AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach. AltoVita’s unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide. Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs. AltoVita’s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money. Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey. About the role We are seeking a highly skilled and dedicated Reservations Manager with proven experience managing high-volume requests. The ideal candidate thrives in fast-paced, dynamic environments and excels at providing timely, effective solutions to complex client needs. Key Responsibilities * Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software. * Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner. * Build an excellent relationship with the consultants from relocation management companies. * Support reporting on conversion figures and identify opportunities for improvement. * To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or training to reflect client requirements when necessary. * To participate in property inspections to gain an in-depth understanding of properties quality, when required (US Region). * Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive. * Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region. * Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits). * Assist in the optimisation process of AltoVita's Customer Success technology. Requirements * 3-5+ years of experience in hotel reservations, corporate housing, global mobility or relocation * Comfortable working in a fast-paced and entrepreneurial environment * Ability to work well under pressure and handle high-stress situations with calm and professionalism * Strong problem-solving skills and ability to think on your feet * Self-motivated, proactive and results-driven * Occasional weekend on call rotation * US based - West Coast preferable Ways of Working AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports. Join our Team AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team. Becoming an AltoVitian means you will benefit from: * A team that will always put you first * Incredible opportunities for growth and career advancement * A fully-remote working environment * Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more * A work-from-home allowance to get your home-office set up * A generous vacation package so you can recharge or explore

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Job Title: Slimetender Reporting to: Manager on Duty Job Type: Hourly Non-Exempt; Availability to work nights and/or weekends, a must ABOUT SLOOMOO Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo’s universe has expanded - there are now a total of 5 Institutes (NYC, LA, Houston, Chicago, Atlanta) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you’re a kid or kid-at-heart. Position Summary As a Slimetender at Sloomoo, you’re the face of the Sloomooverse - you’re the ones guests interact with. You’re an ambassador of the brand and a representation of the mission. You are influential in their experience and your role is to deliver a joyful, fun, and safe experience to our guests. While the slime is the star, you’re the one who makes the memories by showcasing slime tricks, engaging, bringing the energy, and meeting the guests where they are (some may be neurodiverse and looking for a calm moment, others may be over the top excited and ready to play). This role involves greeting guests, truly interacting with all of the slime activities, managing guest flow, and ensuring the environment is clean and welcoming. You will be key to upholding Sloomoo’s values: 1. Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do., 2. Accountability – We own it. Every action, every result—our name is on it., 3. Collaboration – Joy happens when we create together. We rise as one team., 4. Innovation – We push limits, dream big, and turn bold ideas into reality., 5. Inclusivity – Everyone belongs. Every voice matters., 6. Resilience – We pivot, solve, and grow stronger through every challenge., 7. Excellence – Good isn’t enough. We obsess over the details that make greatness. Responsibilities: * Warmly welcome guests, offering an overview of activities, safety guidelines, and events, ensuring a seamless entry to an unforgettable experience. * Efficiently process admissions and manage reservations, maintaining a keen eye on room capacity and guest flow to ensure everyone has a great time. * Take charge of attractions, from slime-making workshops to interactive games and photo ops, bringing energy, enthusiasm, and a personal touch to each interaction. Explain what they’re doing, based on the area you are overseeing - guide them to their stop along the Sloomoo journey. * Oversee the operation of each experience according to our high standards, ensuring policies and procedures are followed to provide a safe, efficient, and fun environment. * Scan and redeem tickets, ensuring a smooth transition for guests through various experiences while keeping an accurate count for room capacity. * Adhere to scripts and spiels for each station (they are all created to deliver joy and immerse guests in the Sloomoo world) to provide a consistent and high-quality guest experience, ensuring all interactions align with our brand standards. * Sloomoo Falls – Sloomoo’s main attraction where all JOY Team members engage, guide, and delight guests through the ultimate slime pouring experience. * Conduct occasional maintenance and cleaning of props and attractions, ensuring they meet design specifications and reporting any issues to management promptly. * Maintain cleanliness at all stations by picking up slime off the floor, cleaning the vats, and ensuring the glass on Slingshot and other areas is cleaned throughout shifts, contributing to a safe and inviting environment. * Uphold the Sloomoo brand integrity both within the experience space and in all external interactions, always serving as a brand ambassador. * Ensure safety is always prioritized, addressing, and logging any damages or repair needs, and conveying guest feedback and concerns to management. * Support your team members, contributing to a collaborative, positive working environment where everyone can thrive. * Other duties as assigned. Qualifications: * High school diploma or equivalent; further education in hospitality, tourism, or a related field is a plus. * Previous experience in customer service or hospitality, with a flair for creating memorable guest experiences. * Exceptional communication skills, a friendly demeanor, and the ability to engage with a diverse range of guests. * A proactive problem-solver with a positive attitude, able to handle situations with professionalism. * Flexible availability, including weekends, evenings, and holidays, ready to bring joy to our guests whenever needed. * A team player who is also capable of working independently, with a genuine passion for fun, creativity, and the Sloomoo brand. Inclusivity Commitment:Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative, and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability, or other applicable legally protected characteristics.

Job Description Our Story Adorama Rental Company (ARC) is the leading equipment rental house for high-end digital cinematography tailored to creative professionals and productions of all sizes. Whether you're a filmmaker, photographer, or producer, we provide an extensive inventory of cutting-edge gear, tools, accessories, and services to bring your vision to life. Backed by decades of industry experience and the trusted Adorama name, ARC offers end-to-end rental solutions, camera and lens testing, dedicated account managers and seamless, personalized service designed to keep your project moving forward—no matter the scale or complexity. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We are seeking a detail-oriented and driven Sales Support Specialist to support a key member of our sales team operating in the TV & Film equipment rental market. This individual will assist the Business Development Manager with a range of administrative duties including, but not limited to purchase orders, invoices, delivery coordination, and other tasks as required. • Assist sales representatives with quotes, rental orders, • Manage inbound customer inquiries regarding equipment availability, • Coordinate equipment reservations, substitutions, and availability, • Monitor active rentals, returns, extensions, and billing make appropriate adjustments, • Support scheduling and logistics for gear deliveries and pick-ups, • Maintain CRM (Salesforce) records, • Ensure that the customer has all the necessary rental documentation, • Bachelor's degree preferred, or equivalent industry experience, • 2+ years of relevant sales support / rental coordination / production operations experience preferred, • Experience or education in broadcast, film, television, live events, or production rental strongly preferred, • Strong organizational and multitasking abilities, • Excellent client service and communication skills, • High attention to detail and accuracy The hourly rate of pay for this role is $18 - $22. The rate will be determined based on overall skills and experience. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$18—$22 USD

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job Title: Director, Front Office Department: Front Office Location: The Standard, High Line Reporting to: Rooms Director Job Purpose: The Director of the Front Office manages all aspects of the front office areas which may include, but are not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. The Director also assists the Hotel Manager in any requested tasks. Qualifications and Requirements: Brand Ambassador: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us: • They are committed to and fully comprehend the idea of being of service, • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences, • They are ambitious, vibrant and social/friendly individuals;, • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend, • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires, • They have personality and depth, • They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world, • They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease, • They are able to entertain guests in a compassionate, respectful and meaningful manner, • They are authentically themselves, • They want to play a role in constructing a kinder and better world Essential: • Understanding: Ability to read, comprehend and carry out instructions according to established procedures, • Comprehension: Fluent in the English language, • Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks, • Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s, • Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled, • Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations, • Bachelor’s degree in Hotel Management/Business Administration, • At least 5 years of work experience in Front Office/Guest Services Desirable: • Ability to multi-task, prioritize and work in a fast paced environment., • Ability to create, implement and analyze manual and automated reports, • Knowledgeable of all market segments, management strategies and techniques, • Operational knowledge of reservations and national sales process, • Knowledgeable of all corporate department functions, • Ability to develop and deliver effective training, • Comprehensive knowledge of personal computers and various property specific applications Physical: o Frequently standing up behind the desk and front office areas o Carrying or lifting items weighing up to 50 pounds o Handling various objects o Use a keyboard to operate various property management and reservations systems, etc. Main Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel, • Proactively strives to build positive working relationships through teamwork and clear communication, • Ensures that all decisions and resulting actions are aligned with The Standard, High Line’s policy of 100% guest satisfaction producing a high level of service, • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience, • Approves and facilitates associates 90-day and annual performance reviews., • Assists in continuously evaluating the performance of Front Office staff and takes corrective actions when necessary, • Reviews daily arrivals and ensures all guest preferences and special requests are fulfilled, • Maintains and accounts for assigned cash bank and front office cash record on daily basis documenting as necessary, • Solves, rectifies and mediates guest’s issues, • Corrects billing adjustments when necessary, • Approves / Conducts monthly departmental meetings with Front Desk Managers including preparing the agenda, scheduling and preparing the meeting minutes/follow up, • Implements and monitors the “up-sell” incentive program, • Completes all ordering/purchasing for department in line with checkbook/budget to any variance to budget must be approved by senior management, • Establishes supply par levels and ensures proper supply on hand at all times, • Oversee productivity performance in all Front office areas, flexing labor when necessary, • Approves Front Office schedules as prepared by Front Desk Managers, • Approves hourly line staff 90 day and annual reviews, • Prepares Desk Manager 90 day and annual reviews, • Assists Front Desk Managers as necessary, • Monitors results of arrival and departure audits conducted by Front Desk Managers, • Plans and conducts departmental training, • Reviews and approve coaching / counseling (Disciplinary Action Forms) prepared by front Desk Managers, • Ensures Succession planning for Front Desk Managers, Supervisors and GSA’s, • Ensures daily information has been reviewed with all associates prior to the start of their shift by Front Desk Manager including VIP’s, • Ensures Groups are checked out, balances are paid and guest ledger is current for the day, • Reviews guests’ feedback from all sources and implements plans for improvement, • Resolves / covers any staff shortages that arise on shift and is proactive in resolving any future staffing issues, • Establishes and Maintains Front Office inventory controls as it relates to equipment, supplies and uniforms, • Maintains computer equipment for proper functioning and Resolves/Communicates with IT and PMS Support as required, • Prepares and follows up on incidents and accident reports, • Reviews no-shows and facilitates further action, • Attends Daily Management Action Meetings, • Attends weekly department head meeting, • Communicates with other departments: housekeeping, maintenance, banquets to ensure any outstanding guest issues have been resolved, • Reviews all group arrivals to ensure billing and room type information are correct, • Conducts interviews for front office positions as needed, • Reviews schedules and maintains productivity in line with budget, • Ensures that payroll is updated daily and edits are few as all associates are required to punch in / out, • Facilitates the training and development of all associates, • Assists Hotel Manager with any requested tasks, • Understands The Standard, High Line product and brand identity, and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures, • Performs daily Guest Service Agent duties during peak periods or as needed, • Have Internal 1 on 1 with each reporting Manager on a bimonthly basis, • Help team understand the need for correct and fair progressive discipline, • 30-60-90 day evaluation needed for all new hires, • Ensure that all rules apply fairly to the Front Office team, • Lead overall quality score and trip advisor score communication, • Develop junior managers with training and development plan, • Performs miscellaneous duties as required Compensation & Benefits • $105k - $115k per year, • Excellent and Affordable Health Care coverage, • Life Insurance, Disability Insurance, Pet Insurance, • 401k with Company match after 1 year, • Up to 104 hours of PTO/56 hours of Sick time a year and company recognized holidays, • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace, • Employee Meals, Employee Referral Program, Commuter Discounts, • Regular fun staff events and celebrations!

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Company Description ViewLift is a technology leader providing comprehensive digital streaming solutions for live and on-demand content distribution. Using our proprietary, cloud-based platform, we power streaming services for global sports, media, and entertainment brands, offering seamless deployment across web, mobile, Smart TVs, and more. Our platform supports various monetization models, delivers real-time analytics, and enhances user engagement with integrated AI tools like Data Insights Pro™ and FanAssist AI™. With over a decade of experience, we've partnered with notable clients such as the National Hockey League, FOX1, and LIV Golf, helping them grow their audiences and foster meaningful connections with viewers. Role Description This is a contract position for an Executive Assistant and Office Manager, located on-site in New York, NY. The individual will be responsible for providing executive administrative support, managing expense reports, scheduling and coordinating meetings, dinner/lunch reservations, overseeing office operations, and ensuring smooth day-to-day administration. They will work closely with leadership to ensure organizational efficiency and serve as a primary point of contact for internal and external stakeholders. Qualifications • Strong skills in Executive Administrative Assistance and General Administrative Assistance, • Experience in preparing and managing Expense Reports, • Proficiency in providing Executive Support, including scheduling and calendar management, • Excellent Communication skills, both written and verbal, with the ability to liaise effectively with diverse stakeholders, • Strong attention to detail, organization, and the ability to multitask effectively, • Proficiency in standard office software and tools, google office suite, Microsoft 365 suite, • Bachelor’s degree or relevant experience in a related field, • Previous experience as an Executive Assistant or Office Manager is highly preferred, • Ability to work on-site in New York, NY

Job DescriptionDESCRIPTION OVERVIEW We are currently seeking active, passionate, and customer service-savvy professionals for the role of Manager. This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment. A Store Manager plays a crucial role in supporting the operations and success of Activate. They report to and work closely with the General Manger to ensure the smooth functioning of day-to-day activities and contribute to achieving sales targets and delivering excellent customer service. Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become players who actively and mentally complete challenges. Key Responsibilities: • Collaborate with the store manager to oversee store operations, including inventory management and adherence to company policies and procedures., • Ensure the proper functioning, upkeep, and repair of various technological systems, equipment, and infrastructure within Activate., • Check customers in, take payments, and make reservations, • Brief new groups prior to the start of the game;, • Monitor customers in the gaming area and provide explanations if necessary;, • Participating with customers in active games if needed to ensure customers have an excellent experience;, • Maintain the rooms by cleaning, painting, and any required maintenance;, • Strong communication, multi-tasking, and time management skills, • Demonstrated leadership qualities, including motivating and inspiring a team to achieve goals, resolving conflicts, and fostering a positive work environment., • Proficiency in computer hardware, software, operating systems, networking concepts, and troubleshooting methodologies., • Must be flexible and available to work evenings, weekends, and holidays, • Ability to adapt to unforeseen situations in a calm and efficient manner, • Must be a people person - energetic, friendly, outgoing, and able to command attention in a crowd., • A strong customer service orientation with a commitment to delivering an exceptional customer experience. Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Valsoft builds and scales vertical market software companies. We partner with strong teams, invest for the long term, and run disciplined operating systems to drive sustainable growth across our portfolio. Carla AI is an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, Carla seamlessly transfers the call with full context. Carla was purpose built for the rental industry, starting with car rental operators across North America. Our platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. We are now establishing Carla AI as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. We’re hiring a Customer Success Manager to own onboarding, adoption, and retention for Carla AI’s growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring Carla for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO of Carla AI and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring Carla for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the Carla AI dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and Carla’s capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with Carla answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything Carla related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Backed by Valsoft / Aspire Software, combining the stability of a global portfolio with the pace and ownership of a startup., • Competitive compensation and strong growth potential as the customer success function scales. #AspireSoftware #CarlaAI

They are an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, they seamlessly transfers the call with full context. They were purpose built for the rental industry, starting with car rental operators across North America. Their platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. They are now establishing it as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring the product for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring the product for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the product dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self-service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything product related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Competitive compensation and strong growth potential as the customer success function scales.

Job Description Overview We are seeking a dedicated and experienced Restaurant Service Manager to lead our Day-to-Day Service and Operations. The ideal candidate will possess a strong background in Hospitality and Management, with a focus on delivering exceptional Customer Service. As the Service Manager, you will oversee daily operations, manage staff, and ensure that all service requests are handled efficiently and effectively. Your leadership will be crucial in maintaining high standards of quality and safety while fostering a positive work environment. Responsibilities • Oversee the daily operations of the restaurant, ensuring efficient workflow and team productivity., • Manage and train service staff, including bussers, servers and bartenders, to uphold our quality standards and maintain quality and consistency., • Address any customer needs and provide expert solutions., • Conduct daily walk thru and pre-shift meetings., • Perform end of shift walk-thru and shift close meetings., • Corrective action/on the spot coaching of Service Team., • Collaborate with service teams to promote incredible service and enhance customer satisfaction., • Manage all reservations for the restaurant and training the service staff to properly make reservations., • Proven experience in hospitality management or a similar role., • Strong knowledge of customer service and team management., • Experienced in Serving and Bartending., • Excellent leadership skills with the ability to motivate and manage a diverse team., • Exceptional communication skills for effective interaction with customers and staff., • Problem-solving mindset with a focus on delivering high-quality results., • NYC Dept. of Health Food Handlers, • TIPS CertifiedCompany DescriptionFresco's are Gay-Owned & Operated Mexican-Fusion Restaurants that pride ourselves with being an Inclusive & Safe Space for everyone from Staff to Guest. We foster a Family-Like environment and we strive and enjoy creating memorable experiences for our guest and building relationships with our community. A fun and energetic place, where everyone works as a team to accomplish our goals and mission. If this sounds like somewhere you want to work, send your resume to to schedule an interview - We look forward to meeting you!! Salary is competitive and commensurated with experience (40k - 55k plus some benefits) We are looking for enthusiastic, dependable and adaptable team players that want to contribute in an environment where their efforts will be appreciated. You must understand your role to entertain and deliver a personalized and fun atmosphere. - Help us create memorable experiences for our guests!Fresco's are Gay-Owned & Operated Mexican-Fusion Restaurants that pride ourselves with being an Inclusive & Safe Space for everyone from Staff to Guest.\r\n\r\nWe foster a Family-Like environment and we strive and enjoy creating memorable experiences for our guest and building relationships with our community.\r\n\r\nA fun and energetic place, where everyone works as a team to accomplish our goals and mission.\r\n\r\nIf this sounds like somewhere you want to work, send your resume to to schedule an interview - We look forward to meeting you!!\r\n\r\nSalary is competitive and commensurated with experience (40k - 55k plus some benefits)\r\n\r\nWe are looking for enthusiastic, dependable and adaptable team players that want to contribute in an environment where their efforts will be appreciated. You must understand your role to entertain and deliver a personalized and fun atmosphere. - Help us create memorable experiences for our guests!

Job Description Purpose of Position: The Office & Executive Experience Coordinator plays a central role in shaping the daily experience of the bank’s New York headquarters. This position blends front office hospitality, executive support, meeting and event coordination, and office experience management—serving as both the face of the organization and a key support partner to senior leadership. This individual ensures the headquarters operates smoothly, feels welcoming, and reflects the bank’s high standards of professionalism. The ideal candidate is polished, proactive, service-oriented, and deeply attentive to detail, with a natural ability to create calm, order, and hospitality in a dynamic environment. Essential Job Functions: Hospitality & Guest Experience • Serve as the primary host for board members, clients, partners, and visitors, delivering a warm, professional, and seamless welcome., • Maintain the reception, lobby, and shared spaces to ensure an organized, refined, and inviting office environment., • Manage the main phone line and general inquiries with courtesy, discretion, and promptness., • Support a select number of senior executives and board members with calendar management, travel coordination, reservations, and logistics., • Arrange flights, accommodations, ground transportation, and itineraries with a concierge-level approach., • Prepare briefing materials, meeting summaries, and expense reports with accuracy and confidentiality., • Coordinate board meetings, leadership offsites, executive sessions, and internal culture events., • Oversee conference room scheduling and ensure flawless setup of A/V, catering, room layouts, and hospitality elements., • Liaise with catering, florals, audio-visual support, building services, and other event-related vendors., • Monitor office and kitchen supply levels and place timely orders., • Maintain day-to-day organization and readiness of workspaces, common areas, and meeting environments., • Serve as liaison to building management, maintenance personnel, and external service providers., • 3+ years of experience in hospitality, guest services, office management, executive assistance, or a similar client-facing professional support role; experience in financial services or corporate environments preferred (bank policies – T&E and perquisites)., • Strong organizational, communication, and interpersonal skills with a polished and service-driven presence., • Proficiency with Microsoft Office Suite and Outlook; familiarity with travel and expense systems (e.g., Concur, Navan) is a plus., • Demonstrated ability to multitask in a fast-paced environment with discretion, confidentiality, and sound judgment., • Must be available for full-time, on-site presence at the New York headquarters.Key Attributes, • Warm, poised, and professional demeanor, • Hospitality-first mindset with genuine care for the guest and employee experience, • Proactive, anticipatory, and resourceful problem solver, • Exceptional attention to detail and pride in maintaining high standards, • Graceful under pressure and adaptable in a dynamic environment, • Trustworthy, discreet, and confident engaging with senior leadership Our job titles may span more than one career level. The starting base salary for this role is between $60,000 – $70,000. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city. Position Summary The Director of Marketing leads all local marketing, brand strategy, and audience development efforts for City Winery NYC, the company’s flagship venue and one of New York City’s most dynamic destinations for live music, dining, wine, and private events. This highly visible leadership role oversees a team including a Senior Marketing Manager and Marketing Specialist, driving innovative campaigns that grow revenue, expand audience reach, deepen customer loyalty, and elevate the City Winery brand across the market. Working cross-functionally with Programming, Operations, Private Events, Digital, Creative, and PR teams, the Director of Marketing is responsible for developing and executing integrated marketing strategies that support ticket sales, dining traffic, memberships, partnerships, and brand awareness. Serving as a key ambassador for the brand, this role cultivates strategic media, promotional, and community relationships while identifying new opportunities across radio, television, digital, influencer, and experiential platforms to increase visibility and engagement for one of the most unique hospitality and entertainment brands in the country. Why us? ● Competitive pay ● We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals. ● Medical, Dental, Vision Insurance ● nDORFins program designed to promote a healthy and active lifestyle! ● 401K (and yes we match!) ● Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance ● Amazing discounts, 50% OFF all dining/retail wine ● Tickets to available shows And more! Overview of Responsibilities Key Areas of Focus Strategic Marketing & Revenue Growth The Director of Marketing is responsible for developing and executing integrated marketing strategies that drive ticket sales, dining reservations, private events, memberships, and brand engagement for City Winery’s flagship New York City location at Pier 57. Working closely with the SVP of Marketing, this role helps shape and implement local marketing initiatives that support both immediate business objectives and long-term brand growth. Responsibilities include overseeing campaign execution across digital, social, email, partnerships, promotions, and in-venue marketing; identifying opportunities to improve performance for undersold shows and key initiatives; leveraging consumer insights and performance data to optimize marketing effectiveness; and collaborating closely with Programming, Operations, Digital, and Winery teams to maximize revenue opportunities across all business verticals. Brand Management & Creative Oversight As a steward of the City Winery brand, the Director of Marketing ensures all customer-facing messaging and visual presentation reflect the company’s premium positioning across hospitality, live entertainment, wine, and culinary experiences. In partnership with the SVP of Marketing, the Director helps translate broader company priorities and brand vision into compelling local campaigns and customer experiences. This includes partnering with Creative Services and external vendors to produce impactful print and digital materials, ensuring all in-venue collateral remains current, and supporting storytelling initiatives around artist programming, winery experiences, culinary offerings, memberships, and special events. Digital Marketing, Audience Development & CRM The Director of Marketing works closely with Digital to manage local digital marketing and audience development efforts with a strong focus on customer acquisition, retention, and engagement. The role manages email marketing strategy, audience segmentation, social media oversight, website content updates, and promotional visibility across external platforms and partner channels. This includes driving traffic through artist and partner integrations, ensuring timely updates to website and social channels, and collaborating with internal teams to create compelling editorial and promotional content that strengthens customer connection and drives conversion. Public Relations, Partnerships & Community Engagement Serving as a visible ambassador for the City Winery brand, the Director of Marketing cultivates relationships with media, tastemakers, community organizations, and strategic partners across music, food, wine, hospitality, and lifestyle sectors. The role works closely with our external PR agency to support press outreach, media opportunities, listings, and event visibility while identifying new promotional partnerships that enhance awareness and audience reach. The position also oversees philanthropic and donation requests, helping align community engagement efforts with the company’s values around Philanthropy and broader brand strategy. Team Leadership & Cross-Functional Collaboration This role leads and mentors a local marketing team, fostering a collaborative, high-performing environment that encourages creativity, accountability, and professional growth. The Director of Marketing works closely with the SVP of Marketing to hire, train, develop, and manage team members while ensuring projects are prioritized, executed efficiently, and aligned with company objectives. The Director serves as a key strategic partner to the SVP of Marketing and collaborates closely with cross-functional leadership teams across Programming, Operations, Digital, Creative, Hospitality, and Private Events Leadership. Success in this role requires balancing strategic thinking with hands-on execution in a fast-paced, constantly evolving environment. Minimum Qualifications • Minimum 7+ years of progressive marketing experience, preferably within hospitality, live entertainment, lifestyle, or food & beverage, including demonstrated success leading integrated marketing initiatives, • Proven success leading and mentoring, high-performing teams in a fast-paced, collaborative environment, • Positive, collaborative, and solutions-oriented leadership style with a high level of integrity, professionalism, accountability, and emotional intelligence; someone who leads by example and fosters a strong team culture, • Strategic, metrics-driven marketer with strong creative instincts and the ability to balance brand storytelling with performance-focused marketing, • Exceptional written, verbal, interpersonal, and presentation skills, with the ability to communicate effectively across departments, leadership teams, partners, and media contacts, • Strong understanding of digital marketing including email marketing, CRM, social media, audience development, paid media, and content strategy, • Highly organized and detail-oriented with strong project management skills and the ability to manage multiple priorities and deadlines simultaneously, • Collaborative and adaptable mindset with the ability to thrive in a dynamic, entrepreneurial, and constantly evolving environment, • A deep appreciation for and understanding of live music, hospitality, food & beverage, and experiential customer-driven businesses, • Ability to work a flexible schedule including evenings, weekends, holidays, and occasional travel as business needs require, • Bachelor's degree preferred in Marketing, Communications, Business, Hospitality, Graphic Design, Visual Arts, or a related field, • Proficiency with modern marketing platforms, digital tools, and business technologies with strong overall technical fluency About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences. We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law. We use eVerify to confirm U.S. Employment eligibility.

Job Description At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. At First Student, we are proud to offer: $22.00/hr Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: • Oversees all routes and scheduling of buses, • Counsels and coaches drivers and monitors, • Handles heavy phone and radio traffic, • Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager, • Serves as primary communication liaison with the major contracted customer, • May handle charter reservations, billing, or driver payroll, • Provides solutions to drop-off and pick-up problems, • Handle back-up driver duties or perform miscellaneous clerical duties as needed, • Completes assignment of special projects, • Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: • 3-5 years experience, • High school diploma or equivalent, • Basic knowledge of radio dispatch equipment, • Excellent communication and customer service skills, • Ability to deliver under time constraints and deadlines, • Previous terminal operations, dispatch, or driver experience, • Computer literate, • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description JOB TITLE: Front Desk Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description Crosby Street Hotel - SoHo, New York Assistant Front Office Manager Full-Time, Permanent - 5-Star Luxury Boutique hotel in SoHo, New York City - Reports to Front Office Manager An invitation to lead with grace. At Crosby Street Hotel, every guest encounter is a story — and you will help write it. We are seeking a poised, detail-driven Assistant Front Office Manager to join our celebrated team. You will partner closely with the Front Office Manager to ensure seamless daily operations, elevate every guest touchpoint, and inspire a front desk team that takes pride in the art of hospitality. This is a role for someone who leads by example, anticipates needs before they are voiced, and understands that true luxury lives in the details. Firmdale Hotels is an award-winning collection of individually designed hotels, founded by Kit Kemp and Tim Kemp. Each property reflects a distinct sense of place, combining bold, contemporary design with a warm, personal approach to hospitality. Crosby Street Hotel, Firmdale’s flagship in New York, sits in the heart of SoHo and is known for its vibrant interiors, celebrated public spaces, and loyal international clientele. The hotel offers a highly individualized style of service—thoughtful, unpretentious, and deeply personal. Joining Crosby means becoming part of a close-knit team that values personality, creativity, and genuine care for guests. It is an environment where service is intuitive rather than scripted, and where every team member contributes to the character and success of the hotel. Key responsibilities • Oversee daily front desk operations including guest arrivals and departures, • Supervise, mentor, and schedule front office team members, • Manage reservations and ensure accurate room assignments and preferences, • Handle guest inquiries, special requests, and service recovery with discretion, • Resolve billing discrepancies and oversee accurate folio management, • Maintain compliance with hotel policies, standards, and brand guidelines, • Liaise with housekeeping, concierge, and F&B to ensure cohesive service, • 3+ years in a front office supervisory role, ideally in 5-star or boutique luxury hospitality, • Warm, professional presence with exceptional guest-facing communication, • Fluency in property management systems (Opera or equivalent), • Composure and decisive problem-solving under pressure, • Strong team leadership and staff development skills, • Flexibility across shifts including evenings, weekends, and holidays Compensation: $75,000 - $85,000 Benefits: • Comprehensive medical, dental & vision coverage, • Employer-funded life insurance, • Generous time off, including paid vacation, personal, and holiday days, • Paid sick & safe leave, New York Secure Choice enrollment, and transit benefits from Day One, • Free staff meals while on shift Growth: Career development within Firmdale Hotels; annual education reimbursement program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Sr Manager, Customer Care The Senior Manager, Customer Care owns and evolves the digital customer support, reputation management, and antifraud workflows for Eataly North America. The Sr Manager Customer Care oversees the first point of contact for all customer contact through digital communications, working collaboratively with teams at local and corporate level to identify in-store issues, consistent themes, and notable brand impact moments for appropriate escalation and ownership. KEY RESPONSIBILITIES -Omnichannel strategy & operations: Design, implement and govern the omnichannel customer support model using Zendesk as the single source of truth for ticketing, routing, SLA enforcement and knowledge management; ensure unified customer history and smooth handoffs between channels (email, phone, chat, social, messaging, in-store). -Reputation & review management (centralized): Centralize monitoring and response to public reviews via Local Strategy; classify incoming reviews, convert critical reviews into operational tickets, assign follow-ups to store or central teams, and define public reply templates and timing objectives. -Partner with Marketing/PR on all high level customer services issues that could have notable brand impact to escalate reputational issues and convert positive feedback into content. -Fraud prevention & payments oversight: Monitor for anti-fraud activity and partner with Eataly global digital team to ensure reduced risk for fraud -Implement manual review playbooks, measure false positives/negatives and refine rules to balance conversion and security; coordinate with Finance and Legal on dispute resolution and reporting. -Vendor governance & workforce management: Manage the outsourced 1st-level vendor including WFM and forecasting, capacity planning for seasonal peak demand, SLA enforcement, QA program and continuous coaching. -Processes, playbooks & training: Create and maintain a comprehensive handbook for 1st-line 3rd party agents covering scripts, escalation flows, refund and voucher handling, classes and events procedures, and language guidance. -Measurement & continuous improvement: Define and report on key metrics, and identify trends and consistent themes in customer experience -Tech Roadmap Optimization: collaborate with the IT department to help shape and maintain a 12–24-month systems roadmap for customer care. Ensure the roadmap reflects business priorities aimed at enhancing service levels and boosting efficiency. REQUIRED EXPERIENCE & SKILLS -6+ years in Customer Care / CX / Operations roles within retail, hospitality or eCommerce; minimum 3 years managing employees or external vendors. -Practical experience administering Zendesk (or comparable enterprise ticketing platform). -Strong analytical skills and comfort with dashboards, KPI design and reporting. -English fluency required. PREFERRED / NICE TO HAVE -Background in hospitality operations (restaurant reservations and guest recovery). -Experience with review management platforms and integrations. -Familiarity with workforce management tools and contact center QA programs. SOFT SKILLS -Data-driven leader with pragmatic decision making and experience in cross-functional influence. -Strong vendor management skills with ability to build resilient external partnerships. -Excellent communicator, coach and change agent; able to simplify complex processes and drive adoption across retail stores and central teams. Salary Range $110,000-$115,000, based on experience Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description Arlo Hotels, an independent lifestyle hotel brand, is seeking a Sales Operations Manager based out of the HQ office to support our Manhattan portfolio. This is a portfolio-based operational leadership role designed to strengthen execution, drive process efficiency, and standardize sales workflows across properties. It is a hands-on operational position responsible for improving booking accuracy, reducing process gaps, and creating structure behind the scenes so Sales leaders can remain focused on revenue generation and client relationships. The Sales Operations Manager will partner closely with Sales, Revenue, Front Office, and Finance and will report to the Head of Sales. The role exists to bring consistency, accountability, to how Sales executes across the Manhattan portfolio. RESPONSIBILITIES AND AUTHORITIES: * Manage all 5–9 room bookings across NYC hotels * Support negotiated transient and one-off corporate reservations * Oversee airline inventory and allocations (Midtown focus) * Support group rooming list updates after initial Sales & Service entry * Act as operational escalation point for reservation-related issues Corporate & Group Sales Support * Support with new NG and AMB account setup and rate loading * Track corporate production and support account reporting * Support group commission tracking and ensure alignment with Finance * Support follow-up and tracking of Front Desk Referral & Lead Capture leads * Ensure corporate booking processes are streamlined and consistent * Coordinate W9 documentation and billing clarifications * Act as secondary operational point person for group-related reservation issues * Support month-end reporting preparation for Executive Leadership and Ownership Airline Segment Oversight • Manage airline allocations and booking adjustments, • Ensure rate integrity and inventory alignment, • Partner with Revenue when demand shifts require adjustments Third-Party Reservations Oversight • Guide the third-party reservations team, • Establish clear SOPs and quality standards, • Monitor response times and booking accuracy, • Identify opportunities to expand this team for additional support, • Serve as liaison between Sales and external reservation support REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * 1–2 years of hotel sales, sales operations, or reservations experience required * College or university degree * Experience supporting corporate and group segments required * Multi-property or portfolio experience preferred * Prior experience in a Sales Coordinator or similar commercial support role strongly preferred * Experience working in a fast paced, innovative, lifestyle brand is a plus, with ability to move quickly by being adaptable, proactive and ready to wear multiple hats is key to thriving * Highly organized and detail-oriented Knowledge: * Knowledge of general hotel operations * Strong working knowledge of Opera Cloud PMS required * Experience with Delphi S&C and Lanyon preferred * Strong proficiency in Microsoft Office * Knowledge of general administrative duties * Knowledge of Opera Cloud PMS, Delphi S&C, Lanyon and other hotel software systems * Familiarity with commission processes and rate loading procedures Salary: • $85,000 - $95,000 Yearly

Job Description Salary: $27 - $27.50 / hour What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Connections is the branded term for the Wells Fargo corporate conference centers within their large administrative buildings. The Connections team manages collaborative, meeting, and event space in 14 markets across the United States. The Client Zone is a conference area serving executives and their direct reports. Our customers are Wells Fargo C-suite executives, employees, contract staff, and nonprofit organizations. This is an internal client-facing role that provides the opportunity to combine your passion for delivering a high level of service, with excellent people skills, and an enthusiasm for getting issues resolved quickly to enhance the on-site experience for employees and clients. Conference Coordinator/Client Zone Responsibilities: • Deliver a consistent, outstanding customer service experience, • Provide a professional, calm and polished first impression at all times, • Handle highly sensitive, executive movements, and confidential information with the highest level of discretion, • Anticipate executive needs and resolve minor issues before they escalate, • Collaborate with admins to ensure smooth workflows, • Build positive relationships with executives, admins, customers, facilities, and security, • Manage and book reservation requests; maintain room schedules through reservation system, • Serve as first point of contact for their specific location/site regarding Connections space - provide tours to clients as necessary, • Greet and provide directional assistance to all guest/facilitators as needed, be a welcoming first impression at Connections reception desk, • Manage and respond to all emails in the location-specific folders in shared Connections mailbox, • Respond in a timely manner when processing customer requests for reservations, • Provide consultative event coordinator services to customers, including catering, room set-ups, AV troubleshooting and general event logistics, • Perform set-up and clean-up for beverage service as needed, • Responsible for room setups; assuring room configurations are correct, ready 30 minutes prior to event start, • Knowledgeable in answering site specific questions regarding local amenities, • Responsible for maintaining Connections space, including submitting work orders as needed., • Perform additional duties as assigned by manager Minimum Qualifications: • Outstanding customer service skills, • Superior verbal and written communication skills, especially customer friendly communications, • Must be comfortable speaking in front of an audience, • High proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook), • Experience working in technical/audiovisual environment, • Ability to work independently, prioritize effectively and make decisions, • Ability to adapt quickly to change and maintain a flexible approach when providing customer support, • Able to remain mobile for extended periods during workday, • Able to work a flexible schedule to include evening and weekend hours, • Must be able to lift 50 pounds Preferred Skills: • Work experience with reservation software platforms, • Ability to navigate virtual meeting platforms i.e. MS Teams, Zoom, Skype, • Catering or other food service-related experience Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1523191 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Lead Welcome Enthusiast! Job Description for Director of Front Office/ Lead Welcome Desk Enthusiast. POSITION TITLE: DIRECTOR OF FRONT OFFICE REPORTS TO: Director of Rooms POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES AND RESPONSIBILITIES: • Trains, cross-trains and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance of each front-office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash handling, check-cashing, and credit policies., • Conducts Monthly scheduled meetings of front office personnel., • Always wears the proper uniform. Requires all front office employees to always wear proper uniforms., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to the front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, and maintain close observation of daily house count. Monitor selling status of house daily. i.e., flash report, allowance etc., • Monitor high-balance guests and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are always, attentive, friendly, helpful, and courteous to all guest managers and other employees., • Monitor all VIP’s special guests and requests., • Maintain required pars of all front office and stationery supplies., • Review daily front office work and activity reports generated by Night Audit., • Review the Front office logbook and Guest feedback forms daily., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs., • Perform other duties as requested by management., • Must be able to lift and carry up to 40 pounds., • Must be able to stand in stationary position for longer periods of times up to 75% Powered by JazzHR sExcVy417K

Job Description Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching, • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs, • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure, • Apply any additional charges including and notify customer service of changes, • Track/Maintain yard report, MDR, CNI, and Divisional Pool, • Actively participate in driver recruiting and retention, • Request rail billing, • Processes ATP’s and Non-Productive pay. Review preliminary payroll, • Oversee drivers HOS and ELD updating, • Manage roadside repair, • Oversee and manage Rail/Port pins – reservations – LFD, • Operating with a sense of urgency while handling challenging environments, • Other duties as assigned Skills Desired: • Strong data entry and computer skills, • Good communication and organizational skills, • 3–5 years of intermodal experience preferred (not required), • Knowledge of DOT regulations and/or hazardous materials, • Ability to multi-task in a fast-paced environment

Job Description POSITION SUMMARY The SummerStage Membership Assistant will join a 17-person Development and Marketing team, raising approximately $14 million annually from individual donors, foundations and institutions, corporations, special events, and government to support our free programs in New York City parks. Reporting to the Manager of Membership and Donor Relations, the SummerStage Membership Assistant will support the SummerStage Membership team and play a vital role in seasonally supporting our membership program, focused on our SummerStage festival in Central Park and citywide in neighborhood parks across the five boroughs. This role is an in-person opportunity to gain experience in the music and events industry with massive New York City exposure, working on-site at SummerStage’s flagship 5,000 person concert venue in Central Park and at select parks in all five boroughs. COMPENSATION: $20 per hour (approximately 20-25 hours per week, 4 days per week) RESPONSIBILITIES • Assist the Manager of Development and Membership at SummerStage concerts (estimated 3-5 events/week with variance) June through September;, • Maintain digital guest lists and track complimentary guest ticket reservations;, • Process sales for new SummerStage memberships and concert upgrades onsite;, • Manage the on-site Informational tent including: table set up, communicating event details and membership benefits with guests, and answering questions for all attendees;, • Attend in-person staff orientation and season-end debrief meetings (minimum of 2);, • 2+ years experience in high volume live events, membership, box office, or related on-site customer service;, • A welcoming attitude with a superb sense of etiquette, greeting high level donors and board members;, • Excellent attention to detail and customer service & communication skills;, • Highly organized, strong time management skills, and a positive customer service attitude;, • A calm demeanor with the ability to control a high volume of guests and quickly problem solve while working in a fast-paced concert environment;, • A passion for art & culture and live events;, • Must be available to work evenings and weekends and traveling independently throughout the five boroughs;, • Must have working knowledge of Google Suite Applications;, • Bi or multilingual strongly preferred. ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR 9ws3TVGKSn

Job Description Market Segments: • Corporate Negotiated & Entertainment. We are seeking an experienced, tenacious and highly motivated individual to join our team as Sales Manager. The Sales Manager is responsible for driving revenue growth and achieving sales targets. This role involves developing sales strategies, building client relationships, and overseeing the sales process from prospecting to closing. Experience: • Cipriani 10 South Street (event venue) to handle all group and corporate leads funneled through., • Membership team to leverage and share leads back and forth., • Conduct site inspections, client entertainment, sales trips and trade shows as required., • Monthly target of proactive phone calls and site inspections/client entertainment., • Manage and direct the on-property multi-segment sales efforts to achieve hotel revenue goals by proactively targeting current and prospecting new targeted accounts in these markets to grow Casa Cipriani New Yorks business., • Create quarterly and yearly action plans., • Must be well versed and effective in selling high rated, luxury suites with a keen understanding of the ultra-luxury market., • Ability to be well versed on current trends in various markets and maintain confidentiality of information., • Attend hotel clients and local community business events to network and maintain high visibility, • Update management and relevant departments on VIP arrivals, meet and greet accordingly, • Perform monthly review account profile on room nights production and average rate and utilize Agency 360 & Demand 360 and relevant business intelligence tools to maximize ROI, • Ensure that all accounts profile, all sales reports and any other relevant information are updated in the CRM system, • Identify and communicate ideas, customer expectations from assigned segments and territory, • Perform job functions with attention to detail, speed and accuracy, • Prioritize, organize and follow-up on all actions, • Be a clear thinker, remaining calm and resolving problems using good judgment, • Understand guest service needs, • Work with minimal supervision, • Maintain confidentiality of guest and client information and pertinent hotel data., • Exceptional interpersonal skills - able to represent the property in the community, • Ability to prioritize and organize work assignments, • Ability to meet deadlines, • Experience with technology such as, • Delphi.fdc (sales force), • Opera Cloud, • Alliants, • Microsoft Office Suites Travel Perhaps 1 week per quarter. Day to Day duties: • Attend 9am, morning meeting for sales representative. Share this responsibility with Sales & Marketing Coordinator., • Occasionally create delphi reports as and when needed., • Refine existing and create new SOP’s where necessary. SOP's are a critical part of achieving success., • Ensure all previous week’s sales activity is in Delphi by EOD each Monday and generate report., • Ability to work independently and without close supervision. Qualify any reactive leads., • Solicit new business. Estimated at 2.5 million in net room revenue for 2025. GROUP • Take group lead inquiries, work with Revenue team to get rates, prepare a proposal in Delphia and share with client within 24 hours., • Ballroom events, set up booking in Delphi and unique booking link. Offer tours as needed., • Presidential Suite events are considered group revenue., • Prepare and issue group contracts and ensure payments collect initial and final deposits., • Use Hoteligence/demand 360 to solicit new corporate negotiated accounts., • Solicit new business from the Financial District neighborhood., • Work with the membership team to potential uncover new leads for corporate accounts., • Ensure all accounts are maintained in delphi and daily reports scheduled., • Use the ‘reservations entered yesterday opera report’ to uncover potential new corporate accounts., • Establish relationships with large entertainment accounts such as but not isolated to TAG/Ascot/Altour etc and increase production for entertainment business from them., • Establish relationships with Studios and relevant accounts on the West Coast to increase production in the entertainment segment., • Keep on top of award shows, concerts, fashion shows and all entertainment related activities in NY and penetrate our share of the business. Powered by JazzHR IKhBzVrKJ7

Job DescriptionCompany Description Your team and working environment: Ideally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality. As a Assistant F&B Manager, you will show your leadership and interpersonal strengths to maximize the F&B Operations and ensure an exceptional guest journey. What is in it for you: You will be working with a creative, driven group of professionals in an award-winning NYC luxury hotel. With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis. Employee discounts and exceptional benefits available. Convenient to all public transportation. Job Description Job Responsibilities: • Produces daily, weekly, monthly and ad-hoc reports in timely and accurate manners, provides analysis to identify area for revenue optimization., • Monitor and ensures rate and inventory integrity on Sofitel.Accor.com and all other distribution channels. Able to identify the root cause of discrepancies, collaborate with distribution team and rectify the issue., • Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership., • Understands and projects market trends and position relative to competitors, ensure pricing is properly positioned., • Reviews group cut-off dates to ensure proper inventory is being sold and leads Group Pick-Up Meetings with the Group Coordinator and Banquet Service Management team, • Assists in the monthly forecasting process, and creation of the annual budget as well as long term projections., • Works closely with reservation team and communicates strategies and restrictions. Aligns and communicates strategies with other departments to achieve the common revenue and profitability goals., • Assists with system maintenance including but not limited to, rate loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms., • Aids in content management in digital channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed., • Maintains close relationships with GRC (Global Reservations Center) to ensure the call center is up to date on the hotel's information at all times., • Supports special projects within RM and Distribution, focused on uncovering new revenue opportunities. This position is expected to pay between $88,000 - $91,000 annually. Qualifications Your experience and skills include: • Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience in hotel operations management, revenue management which includes knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies., • Demonstrated effective verbal and written communication skills and experience with industry and market trends as they relate to revenue opportunities along with a demonstrated ability to drive revenue., • Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies as well as the ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Strong communication skills, both verbal and written Dynamic can-do attitude, • Experience with IDeaS RMS, Opera PMS/Opera Cloud, TARS, Passkey, Delphi is preferred Additional Information • The hotel is unable to assist candidates in obtaining work authorization documents., • Visa Requirements: Must be legally eligible to work in the United States.

Job Description POSITION OVERVIEW: Prudential Center and the New Jersey Devils are seeking an experienced and highly organized Manager, Event Operations to join the Event Operations & Event Services Department. This role is responsible for overseeing the planning, coordination, and flawless execution of all Prudential Center and New Jersey Devils events, including games, concerts, private events, and special off-site initiatives. The Manager of Event Operations will lead and support the Operations & Event Services team, ensuring events are delivered safely, efficiently, and to the highest professional standards. This position manages the arena’s day-to-day internal event calendar, coordinates space reservations, and serves as a primary point of contact for both internal stakeholders and external clients. In this role, the Manager will plan and execute private events within the arena and support off-site events as required for the New Jersey Devils. The position collaborates closely with all building departments—including facilities, security, guest services, food and beverage, production, and technical services—to align operational plans, resolve challenges, and ensure seamless, world-class event execution. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW: • Produce, manager and execute events including, but not limited to: New Jersey Devils hockey games, concerts and live events, family shows, sporting events, Prudential Center ancillary events (inside and outside), and sales, sponsorship, community relations and marketing events, • Develop event documents to effectively communicate with all departments regarding operational needs, • Determine proper staffing levels according to event requirements and general facility security and safety, • Ensure production requirements, event estimates, and final billings are completed timely, • Maintain post event summaries and correspondence as required for all events., • Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to., • Liaise with local governmental agencies regarding issues ranging from life safety and security to traffic and parking, • Analyze event operations and make recommendations for improving operational efficiencies within the events, • Work with union building employees and Arena Operations Department (Laborers, Electricians, HVAC, Operating Engineers and Plumbers) to set-up events of all scale, • Liaise with internal departments, including marketing, sales, sponsorship, and HR to gather information about proposed events and aid in their planning, • Disseminate information to security, housekeeping, catering, AV, and other internal event stakeholders, • Manage event department trade needs and liaise with operations management department to ensure proper scheduling of union trades, • Work with Bookings department to execute events for the arena, • Manage inbound event requests for internal and external events and meetings, • Handle administrative responsibilities for the Event Operations department, • Other tasks and responsibilities as directed QUALIFICATIONS: • Bachelor’s degree in Event Management, Sports Management, Hospitality, Business Administration, or a related field, or equivalent professional experience., • Minimum of 5–7 years of progressive experience in event operations, venue management, or large-scale live event production, preferably within an arena, stadium, or major entertainment venue., • Demonstrated experience planning and executing complex, high-volume events, including professional sporting events, concerts, private events, and special events., • Must be extremely organized and have superior communication skills, including speaking, writing, and proof-reading skills, • Ability to manage and maintain a dynamic event calendar, balancing competing priorities and meeting tight deadlines., • Strong attention to detail with the ability to anticipate operational challenges and implement proactive solutions., • Candidate should be self-motivated, mature, and detail oriented, • Fantastic client/customer service ethic and high expectations for quality, • Experience in event budgeting, • Proficiency in Microsoft Word and Excel, • Must be self-confident, resilient and possess a high energy level and enthusiasm, • Must be a strategic and critical thinker who is dynamic, forward thinking, and extremely analytical, • Must possess a strong research background and be an “out-of-the-box-thinker”, • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships., • Must be able to maintain confidentiality and use utmost discretion when privy to sensitive information, • Must be flexible and a reliable team player, both within one’s own department and within the company as a whole WORKING CONDITIONS: • Travel Requirements: May travel up to 5% during the year, • Physical Demands: Must be able to lift up to 50lbs, • This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required., • Must have the ability and willingness to work long hours, evenings, weekends, and holidays COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to be between $72,000 and $75,000/year. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The benefits package for the position may include the following, subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: • Medical/Dental/Vision/Flexible Spending Accounts, • Pretax Transportation Benefit, • Generous Parental Leave policies, • 401K (with a company match after 1 year of service), • Generous Paid Time Off policies, • 13 Paid Holidays, • ½ Day Summer Fridays, • Complimentary or Discounted Sports & Concert Tickets, • On Site Fitness Rooms We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-DNP

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: NYC - hybrid 3 days a week, subject to change to 5 at anytime. What You Would Get To Do The Associate Project Manager, Portfolio Specialist provides essential support in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. This role assists with executive-level dining and event arrangements, helping to coordinate high-end dining experiences, manage reservations, and liaise with top-tier restaurants to ensure seamless execution for senior banking executives and VIP clients. Working closely with the broader events team, this position requires strong attention to detail, organizational skills, and a commitment to delivering exceptional service. The ideal candidate has a passion for luxury hospitality, thrives in a fast-paced environment, and is eager to contribute to a world-class client experience. Your Contributions Concierge & Event Support • Assist in tracking event attendees, budgets, and venue data within event management platforms (e.g., Cvent) to support strategic planning and reporting., • Manage documentation, compile guest lists, coordinate approvals, and maintain organized records for concierge-related events and experiences., • Support the booking process for executive dining experiences and entertainment requests, liaising with vendors and ensuring accurate scheduling and confirmations., • Help with venue research, contract tracking, and invoice processing to ensure seamless event execution., • Responsible for accurate and timely budgeting, invoicing, and reconciliation of events, ensuring all financial aspects are properly documented and processed., • Assist in compiling client briefings for executive-level dinners and events, ensuring all relevant attendee details are documented., • Stay informed on new restaurant openings, hospitality trends, and VIP entertainment options to support event planning efforts., • Work closely with internal banking teams to collect invitee lists, manage RSVP tracking, and ensure alignment on event objectives., • Keep team members and internal stakeholders well informed of all relevant logistical information, ensuring timely and effective updates as needed., • Work with the team to ensure adherence to client standards of operations and best practices., • Share knowledge of best practices regarding new suppliers, services, and venues while proactively integrating improvements and creative solutions into future events. Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need accommodation at any stage of the recruitment process. • 2-4+ years of experience in event coordination, hospitality, corporate services, or administrative support., • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment., • Experience with data entry, reporting tools, and event management platforms (e.g., Cvent, Excel, CRM systems) is a plus., • Good written and verbal communication skills, with the ability to interact professionally with executives, vendors, and stakeholders., • Proactive approach to handling logistics, troubleshooting challenges, and ensuring seamless execution of hospitality services., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description The Role The Manager of STEM Partnerships will play a crucial role in enhancing LSC's reputation as a leader in informal STEM education, with high expectations around expanding existing portfolios. This position focuses on cultivating and strengthening relationships with existing partners and actively pursuing new, revenue-generating opportunities to drive growth in STEM programming. By leveraging exceptional sales skills, the Manager of STEM Partnerships will not only foster existing connections but also identify and convert potential partnerships into profitable ventures. This role is crucial in increasing earned revenue and accelerating LSC’s mission to inspire the next generation of scientists and engineers and engage learners of all ages with the excitement of science and technology. The Manager of STEM Partnerships reports to the Director of STEM Partnerships. What You’ll Bring You possess strong communication, relationship-building, and sales skills, coupled with a proactive approach to problem-solving and critical thinking. You thrive on cross-team collaboration and enjoy juggling multiple projects while navigating ambiguity and adapting to change. Your enthusiasm for STEM education will be a key driver in your outreach efforts. A commitment to meeting and exceeding revenue goals will be paramount. What You’ll Do The Manager of STEM Partnerships, will: * Partnership Development and Management: Develop and manage a diverse portfolio of partnerships, focused on revenue growth and mutually beneficial relationships. * Collaboration: Collaborate closely with the STEM leadership and Reservations team to enhance partnership experiences through exceptional service and measurable outcomes. * Data Management and Tracking: Utilize tools such as monday.com to track and manage all aspects of partnership programming, ensuring accurate scheduling, resource allocation, and revenue-generation data. * Outreach and Marketing Strategy: Develop engaging communications and outreach materials that resonate with diverse stakeholders, highlighting the value of LSC’s STEM initiatives. Create and implement outreach strategies, in collaboration with the Marketing team, to attract new partners and cultivate interest in STEM programming. * Research and Innovation: Conduct research to identify new revenue streams and inform the development of innovative programs that meet market needs. * Event Logistics Management: Manage logistics for STEM Education events, including Community Evening and Sensory Day, ensuring a seamless experience that strengthens LSC’s relationship with its community. * Representation and Brand Ambassadorship: Represent LSC at both on-site and off-site meetings and conferences, highlighting its work in advancing STEM education. * Other Duties: Participate in special projects and other responsibilities as necessary. Preferred Knowledge, Skills, and Abilities (KSAs) * Strong understanding of New Jersey’s educational landscape, with an eagerness to engage with potential partners. * Exceptional relationship management skills and the ability to operate professionally across all levels of staff. * Positive, friendly demeanor with excellent organizational and customer service skills. * Proactive self-starter capable of effectively managing multiple priorities and deadlines. * Aptitude for data analysis to inform decision-making processes and program enhancement. * Strong oral and written communication skills, adaptable to different audiences and purposes. * Ability to work independently while remaining a dedicated team player. * Comfort speaking to diverse audiences, from small gatherings to larger groups. * Familiarity with LSC’s STEM programming offerings and a commitment to the organization’s mission. Preferred Qualifications * Commitment to LSC’s mission * Knowledge of the education landscape in NJ and its major stakeholders. * A minimum of 3 years of experience in educational sales, with a focus on expanding and developing a client portfolio. * At least 3 years of experience in customer service and relationship management. * Experience with complex scheduling of people and projects. * Familiarity with project management and CRM software like Tessitura and monday.com. * Proficient in Google applications and graphic design tools like Canva. * A bachelor's degree in business, marketing, or a STEM-related field is preferred. Classification and Schedule This is a full-time, non-exempt position. The ideal candidate must be available to work at least eight hours per day, Monday through Friday, with flexibility for evenings and weekends as needed to meet business requirements. Travel to partner sites and conferences will be required. Physical Demands The physical requirements described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions to the extent that LSC may do so without undue hardship. The term “qualified individual with a disability” means an individual who, with or without reasonable accommodation, can perform the essential functions of the position. * On-site Support: Ability to work in open floor plan environments that can be noisy. * Physical Activity: Ability to carry up to 25 lbs of equipment or supplies needed to support events or assist in the delivery of programs; must also be able to withstand Intervals of frequent standing, walking, and moving around to provide on-site and off-site support, and assist with event setup and breakdown. * Technology Usage: Ability to conduct online research, work with large data sets, operate project management and CRM platforms, and facilitate meetings. * Event Support Flexibility: Available to work occasional mornings, evenings, weekends, and flexible hours to provide support for LSC events, requiring physical presence during setup and breakdown phases. * Multi-Tasking: Ability to stay focused and perform tasks under pressure. * Prolonged Use of Office Equipment: Will need to work in sedentary intervals that require the use of standard office equipment, such as laptops, keyboards, printers, etc., for extended periods. LSC’s Work Culture at a Glimpse LSC prides itself on fostering a culture that enables all employees to experience a sense of pleasure, passion, and purpose while in the workplace. We believe in embracing and driving change, inspiring fun and learning, and creating a positive and family-friendly team spirit. Our differences as individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) are an asset and contribute to our ability to drive innovation. Lastly, at the heart of our work culture is the commitment to delivering a “wow factor” through our exceptional customer service to our guests and one another. Our Environment Work Location Liberty Science Center is located in a beautiful state park in Jersey City, New Jersey, with easy access to free parking, the Hudson-Bergen Light Rail, and the NJ Path train. LSC is a pleasant 15-minute commute from lower Manhattan. Travel Travel to conferences, meetings, and partner sites to observe off-site programming may be required. Compensation & Benefits The budgeted compensation for this position is $60,000-$65,000. The final salary is commensurate with abilities, education, certifications, and experience. In addition to compensation for salary, you will receive compensation in the form of generous benefits, including, but not limited to: * A range of excellent health insurance options * Flexible spending accounts for healthcare and dependent care * Life and disability coverage * Two retirement savings plans * 15 days of paid vacation (+5 additional days in year 4 and year 15) * Paid flex and sick time * Pet insurance * Employee Assistance Program * Commuter benefits * LSC Family Membership * 25% LSC store discount * 15% on-site cafe discount To Apply: Please submit a resume and cover letter highlighting why this role and this organization are a good fit for you. Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We, therefore, provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

divh2Office And Facilities Services Receptionist/h2pWe are seeking experienced candidates to work part-time hours in office services and/or facilities services to join our team in NYC! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. The Office and Facilities Services Receptionist will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities maintenance and coordination./ppHours: Part-Time up to 29 hours a week/ppHourly Compensation: $17.00/hr-$20.00/hr USD/ppLocation, hours, and industry type vary by assignment but you must be able to work on Monday and Friday if requested. FT opportunities may present themselves if you are successful in this role./ppIST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services./ppIST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. Weve been honored as one of the Nations Best Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and weve made the INC 5000 list. Were a proud partner of the Military Spouse Employment Partnership through our nations Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members./ppYou can check out istmanagement.com for more info on us!/ph2Responsibilities/h2pThe Receptionist interacts with clients and guests either by telephone or in-person. The Receptionist listens, articulates clearly and takes appropriate actions. The Receptionist anticipates the unexpected, asks the right questions and manages situations with poise:/pulliServe as the voice and face of the firm/liliWillingness to train in hospitality and conference room services/liliAnswer and screen all incoming external and internal telephone calls in a welcoming and professional manner. Communicate clearly and effectively with all callers/liliInform Conference and Events Coordinator, Facilities Manager and/or Office Administrator of: any and all facilities issues; ensure that the client reception area is kept clean and professional in appearance, and is in compliance with client confidentiality; and check all amenities equipment/liliBook conference rooms and visitor offices and ensure that all necessary components for meetings (A/V, food, room configuration and similar requirements) are provided. Coordinate with food services vendor for all client and internal meeting requests; track all data for client and internal billing purposes/liliAssist all clients and visitors and facilitate their arrivals and departures using appropriate technology and other means to provide accurate information. Notify attorneys of visitor arrivals promptly with reminders if necessary. Guide visitors to appropriate conference rooms and visitor offices and provide light administrative support/liliIdentify and resolve problems in a timely manner; gather and analyze information and develop alternative solutions; use reason when dealing with emotional situations; and the ability to manage changing circumstances quickly and calmly while being responsive to the needs of the clients and guests/liliAnticipate the needs and expectations of each individual client or guest and respond to extremely varied requests (e.g., offering an umbrella to a client/guest when it is raining)/liliAttend to Receptionist needs of clients/guests to include car service reservations, parking garage assistance, restaurant reservations, check airlines and print boarding passes, theatre tickets, or other hospitality-driven services that clients or visiting attorneys might request/liliThe Receptionist serves as a source of information for the office and has a wide range of resources available to guests. Provide working knowledge of conference-related technical skills such as setting up conference calls, long-distance dialing, and LAD-related issues for visitors/liliAbility to provide clients with inside knowledge of the best coffee shops, restaurants, and dry cleaning services in the area and provide guidance as guests/clients navigate their travel and time in the city/liliHandle multiple tasks to include, but not limited to event preparation such as envelope stuffing or name tag preparation, Excel projects, short correspondence, photocopying, faxing, mailing, and light assistant duties/li/ulh2Qualifications/h2pIdeal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in an administrative role is a requirement! Other qualifications include:/pulliHigh School Diploma or GED required; authorization to work for any employer in the US required/liliMicrosoft Office proficiency required and may be tested; Relevant hospitality/administrative experience with high visitor and call volume in a medium-to-large-sized organization preferred/lili45 wpm typing skills, good spelling and grammar, and basic knowledge of Microsoft Office suite; Effective and professional verbal communication skills; English is required; other languages are a plus/liliStrong organizational skills and calendar management skills; Resourceful in problem-solving and meeting client/visitor needs/liliProfessional appearance and outgoing positive demeanor/liliAbility to write, read and comprehend correspondence, memos, emails, and basic instructions/li/ulpIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at ./ppPlease respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission./ppIST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status./p/div

Job Description Stout NYC Hospitality Group consists of a dozen owner-operated bars/restaurants throughout New York City. Our mission is to provide authentic, accessible, desirable spaces for people seeking meaningful connections with friends, family, and colleagues. With specific attention to the guest experience and our food and drinks programs, our aim is to create a true home for the public to come as they are. Amity Hall is a modern American craft beer and sports destination best known for its diverse selection, handcrafted cocktails and lively atmosphere. Named after the once known Amity Street in the heart of Greenwich Village. Job Description We are looking for an experienced and qualified Floor Manager to help oversee the restaurant. Responsibilities: * Increase of Sales * Quality of Service * Quality of Product * Staff Quality of Life· * Neighborhood Relations * Manage daily operations including cleanliness, organization, revenue opportunities and staffing * Provide exceptional guest service, thereby setting the standard for all employees * Train, coach and develop all front-of-house employees through ongoing feedback and the establishment of performance expectations * Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations * Meeting and greeting customers and organizing table reservations. * Organizing and supervising the shifts of kitchen, waiting and cleaning staff. * Maintaining high standards of quality control, hygiene, and health and safety. * Is knowledgeable on all DOH requirements pertaining to establishment. Competencies and Skills Required * Exceptional proven ability of restaurant management * Ability in dividing responsibilities and monitoring progress * Outstanding communication and leadership skills * Up-to-date with culinary trends * Good understanding of useful computer programs (MS Office, restaurant management software, POS) * Credentials in health and safety training

Job Description Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are committed to providing you with: • Competitive salary, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family membersPosition SummarySupervises daily rooms operations (front desk, housekeeping, bell/concierge) to deliver efficient service, maintain room readiness, and ensure high guest satisfaction. Reports to the Rooms/Hotel Director and implements departmental standards, procedures, and initiatives.Key Responsibilities, • Daily Operations, • Oversee front desk, housekeeping, and bell staff shifts; ensure smooth check-ins/outs, timely room turns, accurate arrivals/departures and lost-and-found handling., • Monitor room status, assignment accuracy, and maintenance requests; escalate issues to engineering or management as needed., • Ensure compliance with brand/property standards, health & safety, and SOPs.Guest Service - Handle guest inquiries, service recovery, and escalated complaints promptly and professionally. - Coach staff on service standards and visible guest engagement; conduct regular rounding in rooms areas. - Review guest feedback (surveys, reviews) and coordinate corrective actions with relevant teams.Staff Leadership & Development - Schedule, supervise and evaluate front-line supervisors and associates; provide on-the-job training and performance feedback. - Assist with hiring, onboarding and cross-training to maintain adequate coverage and service continuity. - Hold daily/weekly briefings to communicate priorities and performance expectations.Revenue & Operational Controls (Support Role) - Execute rate/room assignment directives from management to maximize occupancy and guest satisfaction. - Monitor daily labor deployment and controllable expenses; report variances to the Rooms/Hotel Director. - Maintain accurate records for room inventory, no-shows, and billing issues; assist with audit and cash-handling controls.Reporting & Administrative Tasks - Prepare and submit daily/weekly operational reports (occupancy, ADR variances, housekeeping status) to the Rooms/Hotel Director. - Maintain shift logs, incident reports and training documentation. - Ensure accurate PMS entries and coordination with reservations, sales and F&B as required.Performance Expectations- Maintain high guest satisfaction scores for rooms-related metrics.- Keep room readiness and cleanliness targets on track.- Control labor and operational costs through effective scheduling and oversight (as directed).- Promote a positive, team-oriented work environment and ensure adherence to policies and safety procedures. Qualifications & Skills • Experience: 3–5 years in hotel operations with 1–2 years in an assistant manager role or manager role within rooms division., • Education: Associate degree or bachelor's in hospitality management, Business, or related field preferred; equivalent hotel experience acceptable., • Technical: Proficient with Property Management Systems (e.g., Opera Cloud GXP, Profit-Sword, Medallia, UKG), Microsoft Office and common hotel reporting tools; comfortable learning property-specific systems., • Skills: Strong customer-service orientation, conflict resolution, staff coaching, time management, and attention to detail. For applicants in NYC, the anticipated compensation range is $75,000 to $80,000 annually, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job DescriptionProgram Dates: June 10 - August 17, 2026 Job Description The Activity Manager reports to the Center Director and will be responsible for organizing off-site excursions and on-campus activity programs, ensuring their successful implementation by supervising and supporting a team of activity counselors. In addition to the duties related to the excursion program, you will be engaged in residential and administrative duties to ensure the smooth running of the camp. Your key tasks will consist of but not be limited to: Excursions and Activities Preparation: • Make new bookings to excursion sites, confirm or make changes to existing bookings., • Plan on-campus activities, supervise staff/students, and ensure student satisfaction., • Prepare weekly excursion schedules and daily itineraries and deliver them to Activity Leaders in advance., • Make changes to excursion schedules according to staff strengths/weaknesses/experience/preferences, the weather, and client feedback., • Supervise staff in preparing for excursions/activities (information/directions/files and backpacks/meal arrangements, etc.)., • Ensure all participants have credit cards available for off-campus dinners, if applicable., • Supervise departures for excursions and solve any problems., • Keep students/chaperones updated on their excursion program/time/meeting points, etc. During Excursions/Activities: • Monitor and frequently check in with staff to make sure they are following the approved itinerary., • Respond promptly to staff and chaperones. Solve problems or emergencies that arise during excursions., • Liaise between Activity Leaders and chaperones if any disagreements arise. After Excursions: • Seek feedback from excursion and activity counselors., • Check out staff for the day (collect pictures and videos, travel cards, receipts, credit cards, and change). Meals Off-Campus Dinners: • Research and build a database of cafés and restaurants within our budget for off-campus dinners, make reservations and payments, whenever required., • Solve problems related to meal/gift cards that do not work. On-Campus Deliveries • Ensure there are enough food/drink supplies and dinnerware., • Order and pay for deliveries., • Allocate admin staff members and instruct them and excursion staff on how to handle food deliveries., • Supervise and make sure each dinner goes smoothly. Team Support and Supervision: • With the help of the Center Director, review, edit, and update the YES USA current Operations Manual for excursion staff with sufficient details., • Lead training sessions for the excursion team., • Run regular staff meetings to provide up-to-date excursion information., • Supervise, guide, and monitor staff., • Evaluate staff performance and report ongoing findings to the Center Director daily., • Create a positive atmosphere and motivate effectively, offering praise and recognition whenever possible., • Establish and maintain team discipline., • Supervise admin staff and evaluate their performance related to the excursion program and excursion meals. Student Supervision: • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security whenever in contact with students., • Ensure that the YES USA team maintains appropriate standards of student supervision both during excursions and on campus., • Program Quality Control and Customer Service, • Ensure the quality and high standards of the excursion and activity program by regularly observing and taking part., • Review and suggest improvements to the current excursion program., • Ensure a high level of customer satisfaction with the daily excursion and activity program., • Collect feedback (including informal) from students and chaperones and follow up on it to ensure their happiness., • Conduct daily meetings with chaperones (respond to their questions, address changes to the program, etc.) and ensure their satisfaction. General Administrative: • Keep track of daily excursion program records (instructions, expenses, etc.)., • Collect and submit any original payment receipts to the management team., • Maintain and protect YES USA excursion resources and equipment (including MetroCards, YES USA T-shirts, etc.). Collect them from students and staff., • Complete additional administrative tasks assigned by the management team. Residential Duties: • Assist in preparing for arrival/departure days (e.g. room inspections, welcome packets, new student orientation, and campus tour, etc.)., • Help new students check in and settle in., • Assist Center Director with student orientations for new arrivals and graduation ceremonies for departing students., • Work with Center Director to ensure we have facilities booked for on-campus activities, etc., • Deal with university representatives to solve any issues or complaints in a positive manner., • Supervise and assist the team with on-campus supervision of students in the evenings, including room checks, linen exchange, etc., • Help students and chaperones with questions, requests, room lockouts, and emergencies., • Make sure that residence hallways and common areas are clean and report any problems., • In case of an emergency, be accessible and available to help outside of the regular working hours. Miscellaneous: • Assist and stand-in for the Center Director when needed., • Help the Center Director with any staffing issues (e.g. look for Activity Leaders, train new staff, etc.), • Help with non-excursion duties (meals, student sicknesses, linen exchange, mid-stay cleaning, etc.), if needed., • Lead excursions in case of emergency., • Answer phone calls including emergency calls/WhatsApp calls and messages., • Bachelor’s Degree minimum., • Familiarity with camp location., • Previous experience as Summer Camp managing excursion and activity counselor., • Legal authorization to work in the United States. Qualities: • Strong leadership qualities, including the ability to inspire others., • Effective people management skills., • High level of responsibility and authority., • Strong organizational and administrative skills., • Independence, strong problem-solving skills, and proactive behavior., • Strong customer service ethic., • Ability to remain calm under pressure and maintain a positive, constructive demeanor in clients’ presence even when problems and emergencies arise; Prior to offering a job to selected candidates, YES USA will: • Complete a reference check (names and contact details of three references are required)., • Run a background check. Upon signing a job offer, successful candidates will be required to: • Submit a copy of your university diploma along with other new hire paperwork. This role requires a high level of flexibility and availability throughout the camp to respond to the dynamic demands of our program. Hours may be varied and intensive, reflecting the needs of the camp schedule. While one day off per week is offered, it will be coordinated with the center director based on the excursions/activities calendar, ensuring availability on busier days. Weekly commitment: 60 hours. Compensation and Benefits: • Housing in a single room in a shared university dorm is provided during the camp. New York: $1,330 - $1,530 per week (housing provided)

Job DescriptionDescription: Job Title: Assistant General Manager Reports To: General Manager Department: Operations Employment Type: Salaried, Exempt Salary Range: $90K - $100K About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse. From perfectly grilled meats to imaginative cocktails and shareable plates, every bite is a dazzling and delicious adventure. We are seeking dynamic hospitality professionals to join our team and support our mission to Change the World Through the Power of Food! Position Summary The Assistant General Manager (AGM) is a hands-on leader who partners with the General Manager to deliver flawless daily operations, an exceptional guest experience, and a healthy, high-performing team. The AGM champions JAG standards on the floor, develops supervisors and hourly teams, stewards cost controls, and ensures compliance—while embodying JAG’s culture and service philosophy every shift. Key Responsibilities Operational Leadership Lead floor operations to JAG service standards across all dayparts and activations (à la carte, bar, private dining, events). Execute and uphold Standard Operating Procedures (SOPs); identify gaps and propose improvements. Oversee opening/closing, cash handling, reservations/guest flow, table management, and shift deployment. Ensure facility readiness, cleanliness, maintenance follow-up, and adherence to health, safety, and labor regulations. Sales & Brand Growth Drive topline through hospitality-driven sales: reservations strategy, pacing, upselling, features, and promotional initiatives. Support local marketing activations, community outreach, and guest recovery that builds loyalty. Monitor guest feedback platforms, address trends with action plans. Financial Performance Support P&L management with the GM: weekly tracking, forecasting, and variance analysis. Optimize labor through smart scheduling, productivity targets, and in-shift deployment. Partner with Culinary/Beverage on inventory accuracy, COGS controls, and waste reduction. Team Leadership & Development Recruit, select, and onboard top talent; maintain a strong bench of supervisors/captains. Deliver ongoing training and coaching (service, systems, compliance, product knowledge). Conduct performance check-ins, document feedback, and support progressive discipline when needed. Foster an inclusive, accountable, and learning-focused culture aligned to JAG values. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Lead service line-ups/pre-shift communications; calibrate standards across FOH stations. Resolve guest issues promptly with empathy and sound judgment; follow through on recovery. Project Support & Openings Assist with new concept or seasonal/menu launches, pop-ups, and private dining/event execution. Contribute to opening playbooks, training plans, and readiness checklists as assigned. Requirements: Required Qualifications 3–5+ years of progressive FOH leadership in upscale or fine dining; prior AGM or Multi-Shift Manager experience preferred. Demonstrated success in leading teams on a busy floor while managing costs, quality, and compliance. Strong working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules, Harri), and Google Workspace. Proven ability to coach, give feedback, and develop supervisors and hourly talent. Excellent communication, professionalism, and conflict-resolution skills. DOH/Health & Safety, alcohol service, and labor compliance familiarity. Wine/spirits and culinary knowledge to support menu guidance and sales. Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements This position will spend 100% of the time standing or walking. Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. Occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests and employees. Requires manual dexterity to use and operate all necessary equipment. Required to work nights, holidays and weekends. In Return, We Offer You Competitive compensation and performance-based bonus opportunities Comprehensive health & wellness benefits Retirement savings plans Employee dining discounts Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job DescriptionWho We AreSince its founding in 2010, Challenge Preparatory Charter School (Challenge Prep) has provided students and families with a successful academic program in Far Rockaway, Queens. We currently serve over 1200 scholars from Kindergarten to 12th grade across 3 sites. Our school’s mission is to prepare students from the greater Far Rockaway community to excel academically, to demonstrate mastery of the NY State Learning Standards, and to achieve their career aspirations. Challenge cultivates and supports the intellectual, aesthetic, social, emotional, and ethical development of its students and prepares them to be responsible 21st century citizens. To accomplish its mission, Challenge offers a rigorous instructional program in a safe, supportive, technology-infused and data-enriched and social-emotional learning sequence, authentic field experiences, career counseling, and college coursework. It is understood that we are one organization with multiple sites, and it is expected that all members of the team collaborate to support all of our scholars. Job Description • At Challenge Prep, the Operations Managers (OM) are one of the first points of contact for parents, visitors, community members, and other external parties. The OM warmly, courteously, and effectively interacts with all parties to ensure their experience at Challenge Prep is consistently positive. The OM plays an integral role in the school’s Operations Team and fulfills a range of administrative duties. The OM position is integral to the success of this mission, as they will ensure our staff and our scholars have everything they need – from materials and supplies to an efficient and high-functioning work environment – to maximize student achievement. The OM is responsible for supporting school-based staff with operational information systems, maintaining and analyzing operational data, managing student recruitment and enrollment, supporting and managing special projects, and coordinating any academic or operational purchasing. The mission of the school’s Operations Team is to make teaching better and easier by directly supporting the academic program. The OM will implement and manage clear systems, revising them as necessary or needed, so that Challenge Prep runs smoothly on a day-to-day basis. They will work to ensure all staff can focus on students rather than materials, supplies, etc. They will oversee and optimize the school’s purchasing, inventory, facilities, and technology environment and will ensure Challenge Prep is a beautiful, seamless, and high-functioning learning environment. The OM will also be responsible for managing the school nutrition program, student and staff event planning, as well as the student transportation system. There is an OM for each grade span (i.e., K-5, 6-8, and 9-12). The OMs all report to the Director of Finance, HR & Operations. Role and Responsibilities, • The Operations Manager must be present and engaged Monday through Friday, except holidays, and work occasional evenings, weeknights, and weekends, including parent events. The Operations Manager should hold an FDNY Fire Guard Certificate of Fitness. This position has a year-round schedule, with time-off for school holidays and vacation. Additionally, the operations manager will:, • Be responsible for purchasing, inventory, and financial management, • Oversee the approval process, staff communication, and documentation associated with the purchasing of school materials, uniforms, equipment, etc., • Work with the Director of Finance, HR & Operations to track school expenses against the annual budget and forecast future spending needs, • Maximize resources by negotiating and diligently researching pricing on school purchases, • Create and oversee detailed inventory systems to ensure the school always has the materials necessary to function without downtime, • Facilities and Technology, • Relentlessly oversee and maintain the school’s physical condition, • Ensure that all spaces are neat, organized, beautiful, and optimized for their designated use, • Work closely and seamlessly with the school’s custodial team, • Maintain all classroom and shared-space technology (projectors, copiers, etc.) to make teaching better and easier for all staff, • Operational Support, • Ensure fidelity of the PowerSchool student information system, • Support in ensuring that ATS and state-level data systems are up-to-date and accurate, • Manage student recruiting and enrollment under the guidance of the Director of Finance, HR & Operations, • Help to continually improve school operations systems and procedures, and lead or support with special projects in this area, • Oversee school nutrition program, including coordination and distribution of breakfast, lunch, and snack, as well as all compliance and reporting requirements, • Partner with the custodial team to ensure the garbage compostis being executed as per the NYC Department of Sanitation guidelines, • Assist teammates in planning and executing all student and family events, including family conferences, field trips, etc., • Manage shared space reservations and calendars, • Help execute arrival, lunch, dismissal, transportation, and other whole school systems (specific duties will vary by campus), • Create and maintain teacher-friendly systems for photocopy and poster creation, • Create a welcoming main office environment for families by providing top-notch customer service, • Serve as the primary point of contact for staff and student technology, • Flexibility to work evenings and weekends as needed, • Additional support at the request of the Director of HR, Finance, and Operations, • Potentially manage associate-level operations team members Requirements, • Associate degree required, Bachelor's degree preferred, • 2+ years experience working in a Charter School, • Strong verbal and written communicator, • Experience with Google Suite, ATS, Power School