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Job DescriptionDescription: Director of Sales & Marketing Department: Sales Reports To: General Manager FLSA: Exempt Job Summary The Director of Sales and Marketing is responsible for developing and executing strategic sales and marketing plans to achieve revenue goals, drive market share, and enhance the hotel’s brand presence. This role leads a team of sales and marketing professionals, fosters relationships with key clients, and collaborates with other departments to ensure guest satisfaction and revenue growth. Education & Experience • A minimum of 6 years of progressive experience in hotel sales, or a 4-year degree with at least 2 years of relevant experience, or a 2-year degree with at least 4 years of related experience., • A valid driver’s license is required., • Excellent verbal and written communication skills are essential for negotiating, persuading, selling, and influencing other management personnel, hotel guests, and corporate clients., • Strong proficiency in professional selling techniques, including opening, probing, supporting, and closing sales., • Strong analytical and strategic skills for effective sales deployment., • Proficient in general computer skills, particularly with Microsoft Office products., • Ability to work independently while managing multiple tasks., • Strong organizational and presentation abilities., • Proven capability to work with people from diverse backgrounds and solve complex problems while fostering a productive sales environment., • Advanced knowledge of sales, marketing, and hospitality principles and practices. Job Duties & Functions • Coordinate all group, transient, and catering sales efforts to maximize revenue., • Develop, recommend, and manage the annual budget, marketing, public relations, and sales programs to drive rates, occupancy, and food and beverage opportunities, ensuring revenue and profit goals are met., • Actively conduct outside sales calls, lead sales tours, and entertain clients., • Negotiate contracts and understand the details within to secure the best terms., • Stay informed about market trends and revenue opportunities, adjusting strategies accordingly., • Track and evaluate the performance of top accounts, identifying trends and forecasting future opportunities., • Adhere to Dreamscape Hospitality’s policies, sales standards, and performance metrics., • Meet individual and team sales goals, as well as budget targets., • Train hotel staff to recognize and seize sales opportunities, increasing occupancy and revenue., • Work with the General Manager and Corporate HR to manage the hotel sales team, ensuring staff are hired, trained, developed, and motivated. Handle performance reviews, disciplinary actions, and team development., • Supervise the Catering & Event Management Team to meet or exceed catering, food and beverage, and meeting room rental budgets., • Gain comprehensive knowledge of hotel operations, including Sales, Food & Beverage, Front Office, and Reservations., • Maintain a strong presence in the local community and industry organizations., • Attend and lead meetings as required, providing ongoing training to staff., • Foster professional relationships with marketing partners and internal departments, • Travel weekly as required., • Perform other duties as assigned by management. Marketing & Branding • Create and execute integrated marketing plans, including digital marketing, PR, promotions, and branding campaigns., • Oversee content creation and brand consistency across all marketing channels (website, social media, advertising, etc.), • Collaborate with design, digital, and media partners to enhance visibility and positioning of the hotel. Working Conditions/Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. General Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Requirements:

Job DescriptionThe Boulders Resort and Spa Curio Collection by Hilton is looking for a dynamic person to join their team and enjoy all the amenities that the resort has to offer. POSITION PURPOSE:An over night accountant is responsible for overseeing the auditing, posting, and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL FUNCTIONS: • Reconcile and complete all daily front desk agents’ work., • Run find a trial balance to post rooms and close day., • Run accounts receivable reports., • Provide next-day reports for Front Office, Housekeeping, Sales, and Executive Office as required., • Perform duties of front desk agent as assigned., • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to break down revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settle accounts nightly, maintain files, and reset the system for the next day’s operations., • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all reports and backup vouchers are complete and filed properly., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Review and correct discrepancies in the Front Desk System., • Coordinate the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations., • Diligently fulfilled responsibilities of front desk supervision, guest service agent, reservations agent, and telephone operator as needed., • Maintain focus on guests, ensuring a pleasant, efficient experience when checking 1n/out or resolving issues. SUPPORTIVE FUNCTIONS:In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Answer calls incoming to the hotel and hotel guests., • Assist guests with calls and messages., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Ability to accurately reports information., • Ability to scrupulously follow all Driftwood and hotel policies and procedures., • Attend required Hotel meetings.

GENERAL MANAGER/AGM Salta Steak | Phoenix, Arizona Starting Salary: $80,000 - 150,000 annually About Salta Salta Steak is an Argentine-American steakhouse built around fire, hospitality, exceptional food and beverage, and a memorable guest experience. We are looking for a driven restaurant professional who wants more than an Assistant General Manager position—we are looking for someone who wants to develop into the future General Manager of Salta Steak. Position Overview The Assistant General Manager will work directly under the Operator and will play a major role in the day-to-day operation, leadership, financial performance, and continued development of Salta. This is a hands-on leadership position for someone who understands that exceptional restaurants are built through strong standards, accountability, organization, hospitality, and consistent execution. The successful candidate will initially work closely with the Operator while learning every aspect of the business. As performance, leadership, and operational knowledge develop, the goal is for this individual to assume increasing responsibility and ultimately transition into the General Manager role at Salta Steak. Key ResponsibilitiesRestaurant Operations • Assist the Operator in overseeing all aspects of daily restaurant operations., • Lead both front-of-house and back-of-house teams to ensure consistent execution of Salta's standards., • Be highly visible on the restaurant floor during service and actively manage the guest experience., • Ensure opening, closing, cleanliness, safety, and operational procedures are consistently followed., • Maintain strong communication between management, culinary leadership, bar leadership, and hourly employees., • Identify operational issues quickly and take ownership of finding solutions., • Ensure the restaurant is properly staffed and prepared for each service.Leadership & Team Development, • Lead by example and create a professional, accountable, hospitality-driven culture., • Coach, develop, and hold managers and hourly employees accountable to performance expectations., • Participate in hiring, onboarding, training, scheduling, performance management, and employee development., • Conduct pre-shift meetings and ensure the team understands daily priorities, reservations, VIP guests, menu changes, and service expectations., • Develop future leaders within the restaurant., • Build trust with employees while maintaining clear standards and accountability.Guest Experience, • Maintain a strong presence in the dining room and actively interact with guests., • Handle guest concerns professionally and with urgency., • Develop relationships with regular guests and help create a strong base of repeat clientele., • Ensure service standards reflect the level expected of a high-quality steakhouse., • Protect the Salta brand and guest experience during every service.Financial & Business Management, • Learn and understand Salta's complete financial picture, including sales, labor, food cost, beverage cost, operating expenses, and profitability., • Review restaurant financial performance with the Operator., • Assist in managing labor and scheduling based on sales and business needs., • Understand and participate in inventory management and cost controls., • Help identify opportunities to improve profitability without compromising the guest experience., • Develop the ability to read, understand, and manage restaurant P&Ls., • Assist with purchasing, vendor relationships, invoices, and operational controls.Standards & Accountability, • Ensure company policies, recipes, service standards, and operating procedures are consistently followed., • Maintain high standards for restaurant appearance, cleanliness, uniforms, music, lighting, table presentation, and overall atmosphere., • Ensure managers complete assigned responsibilities accurately and on time., • Assist with maintaining compliance with health, safety, alcohol service, and employment requirements., • Take ownership of the restaurant when the Operator is not present.What We Are Looking For The ideal candidate will have: • Previous restaurant management experience, preferably in a high-volume, upscale, fine dining, steakhouse, or chef-driven environment., • Strong leadership and communication skills., • Experience managing both people and restaurant operations., • An understanding of restaurant financials, labor management, inventory, and cost control., • Strong organizational and problem-solving abilities., • The ability to remain calm and decisive during high-volume service., • A genuine passion for hospitality., • High personal standards and attention to detail., • The desire to learn the business beyond simply managing shifts., • The ambition and ability to eventually operate Salta as its General Manager.Schedule Expectations This is a full-time restaurant leadership position and requires schedule flexibility, including nights, weekends, holidays, and peak business periods. The AGM should expect to be present during the restaurant's most important services and should view the dining room as their primary office. Compensation & Growth Starting Salary: $75,000 annually This position is intentionally designed as a development path toward becoming the General Manager of Salta Steak. Advancement will be based on demonstrated leadership, operational execution, financial understanding, team development, guest satisfaction, and the ability to successfully take ownership of the restaurant. The goal is not simply to hire an AGM. The goal is to develop the next General Manager of Salta Steak.

The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Major / Key Job Duties • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures., • Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains., • Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging., • Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are maintained throughout the entire building, in compliance with brand standards., • Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures., • Sets up and maintains the grab and go breakfast in accordance with brand standards., • Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards., • Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control. Other Duties • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am Benefits • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Knowledge, Skills, Abilities & Competencies • Understand and communicate in English proficiently to interact with guests and associates., • Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned., • Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Complete routine reports and correspondence., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Apply good judgment at all times., • Manage problems, address and solve guest-related issues. Environmental Job Requirements • Regularly required to remain stationary; navigate the hotel; handle, reach and detect objects, tools, and controls and detect scent and sounds., • Frequently required to bend and position self to access low areas., • Frequently required to lift and/or move laundry and dishes up to 25 pounds., • On occasion one must push/pull carts weighing up to 50 lbs., • Occasionally required to traverse heights and remain stabilize while doing so., • Frequently works in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • The work environment will typically be at moderate to loud noise levels., • The associate may be asked to travel to help additional locations within a reasonable geography. Minimum Qualifications • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. Required Job Skills and Abilities • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. Essential Job Duties And Responsibilities • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. Required Job Skills And Abilities • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose. Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Inbound Sales & CRM Automation Manager Clive Collective | Scottsdale, Arizona (hybrid) | Supports all venues in Arizona and California Department: Sales & Events | Reports to: Director of Sales, Marketing & Events Compensation: $72,000 – $90,000 base salary, plus commission | Full-time, exempt About the role Clive Collective runs private dining, events, and group sales across five venues in two states, and inbound demand outpaces what a manual process can handle. We need someone to own that engine end to end: the lead flow, the CRM, and the AI and automation layer that runs both. This is a builder’s role. You will design and deploy AI-assisted workflows that qualify, route, and follow up on inquiries in minutes rather than hours, and you will own the systems that track every opportunity from first contact to booked event. You will also step in when a high-value inquiry needs a human touch. AI and automation experience is the core of the job, not a nice-to-have. Our stack OpenTable for reservations and TripleSeat for events at every location, both with API access. TableVoice and Revmo for voice AI at all properties. Google Workspace for every user and venue. HighLevel for marketing and pipeline today, with a plan to replace it with a custom-built solution. What you will own Automation and AI workflows • Design, build, and maintain agentic AI workflows for lead intake, qualification, response, routing, and follow-up across email, web forms, voice AI, and chat, • Integrate TripleSeat, OpenTable, TableVoice, Revmo, HighLevel, and Google Workspace through their APIs and tools such as Zapier, Make, n8n, or Apps Script, • Deploy and tune AI agents for first-response drafting, triage, calendar coordination, and proposal generation, with clear handoffs between voice AI, CRM, and human staff, • Measure automation performance (response time, conversion, drop-off) and iterate, • Lead the design and build of the custom platform that will replace HighLevel, either hands-on or by directing outside developers, and manage the migration of pipeline, contacts, and workflowsInbound lead management, • Own inbound inquiry flow for all venues and ensure every lead gets a polished, guest-focused response within service-level targets, • Qualify opportunities by date, guest count, budget, event type, and revenue potential and route them to venue sales leads with complete notes, • Manage high-value inquiries to handoff or close, • Identify missed opportunities and response gaps and fix the underlying processCRM ownership and reporting, • Own TripleSeat and HighLevel configuration, permissions, pipeline stages, templates, and data hygiene, • Keep reservation and event data flowing cleanly between OpenTable, TripleSeat, and the CRM, • Build dashboards for pipeline health, lead source performance, conversion, and venue-level revenue, • Train venue sales staff on CRM standards and new workflowsCollaboration This role sits inside the sales and marketing department, reports to the Director of Sales, Marketing & Events, and works hand in hand with the Events Manager at each property. The parameters that govern how inbound inquiries are qualified, routed, and prioritized are set by the events and venue teams. This position translates those parameters into working systems and keeps them current as each venue evolves. • Partner with each property’s Events Manager to define and maintain qualifying criteria, routing rules, minimums, blackout dates, and space availability logic, • Work alongside the sales and marketing team on campaign lead capture, follow-up sequences, and shared reporting, • Meet regularly with venue leadership to review pipeline, response performance, and booked-event outcomes, • Gather feedback from venue teams when routing rules are not serving a property and adjust quickly, • Serve as the single point of coordination so every venue works from the same standards, templates, and dataWhat we require, • Three or more years in sales operations, CRM administration, or revenue operations, • Hands-on experience building agentic AI workflows in production, including prompt design, tool integration, and human-in-the-loop handoffs, • Proven ability to connect platforms through APIs and automation tools and troubleshoot integrations, • Fluency in Google Workspace as an automation platform (Gmail, Calendar, Drive, Apps Script), • CRM administration experience; TripleSeat, OpenTable, or HighLevel strongly preferred, • Strong written communication and a guest-first instinct, • Organized, data-driven, and able to own a process end to endWhat sets a candidate apart, • Hospitality, private dining, or events sales experience, • Working knowledge of HighLevel and its data model, which will inform the replacement build, • Experience with LLM APIs (OpenAI, Anthropic, Google), agent frameworks, or voice AI platforms, • Experience scoping, building, or supervising a custom CRM or internal tool, including working with developers or low-code platforms, • Automation experience in a multi-location or multi-brand environmentWho we are Clive Collective is a hospitality group operating restaurants and nightlife venues in Arizona and California. We build teams around people who take pride in the craft and treat every guest as a relationship. Clive Collective is an equal opportunity employer and considers qualified applicants without regard to any characteristic protected by law, including applicants with arrest and conviction records where required by law. Flexible work from home options available.

Job Description About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which means things move quickly, priorities shift, and no two days look the same. Phoenix is one of our fastest growing markets, and we're expanding the team to keep up with the demand. You will own segment of our properties - member experience, property relationships, housekeeping vendors, maintenance, unit quality and everything in between. You will oversee reservations made through Landing’s platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple channels, and report on market performance to your Hub Manager. If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole market segment, not just one property - and the playbook is still being written. This role is for someone who thrives when things are moving fast, makes decisions with incomplete information with the best customer experience in mind, and builds systems while using them. What you'll own • Reservation management across direct and OTA channels — including Landing bookings and platforms like Airbnb and Booking.com, • Member experience from booking through checkout - tickets, inquiries, escalations, • Property and housekeeping partner relationships, • Market KPIs: NPS, CSAT, cleaning quality, growth, • Reservation coordination and maintenance escalation with property management teams, • Onboarding, installation, and launching of new properties within your market segment What we're looking for • Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality - you know how to operate when guests don't wait, • Experience running a market, property, or operation with real autonomy - not just executing someone else's decisions, • Strong organizational and follow through skills - tickets don't resolve themselves and this role has a lot of them, • Ability to triage under pressure - three things are urgent at once, you know which one to move on first, • Comfort with ambiguity - we're a growth-stage company and the answer isn't always written down somewhere Work Schedule & Availability Core business hours for this role are Monday- Friday, 8am-5pm. As a guest-facing position, additional availability is required, including evenings, weekends, and holidays, based on business needs. These needs may increase during peak periods, such as month-end and high-volume check-in times. What we offer • Opportunities for upward mobility - we want you to grow with us! Our management team in Field Operations is built from internal promotions., • Competitive compensation: $55,000–$75,000 base salary (based on experience) + performance bonus of up to 20% of base salary + $6,600 annual vehicle and cell stipend, • Stock Options, • Comprehensive benefits package: Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter benefits, and FSA or HSA options, • Retirement support: 401(k) plan + access to ImmediatePay, • Generous paid time off policy to support work-life balance, • Travel perk: $750 USD annually in Landing Stays Landing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including pregnancy, sexual orientation, gender identity, and related conditions, national origin, age, disability, genetic information, military service or obligation, or any other status protected by applicable federal, state, or local law. Powered by JazzHR 1RhNPg7jqn

Job DescriptionDescription: Overall Role & Responsibility: The role of the Collaboration and Training Specialist is to facilitate, promote and coordinate partners to effectively address community issues through collaboration, improve access to resources, and facilitate training opportunities on American Indian reservations. Primary responsibilities include implementation of partner collaboration services, high impact projects and integrated training programs, inclusive of assessment, plan of action development, facilitation, tracking, and day to day operations. Essential Functions: Gain a complete understanding of program services and the issues those services address. Listen to partners and interact with all levels of program personnel with dignity, respect and cultural awareness. Retain and motivate partner programs while recognizing and addressing their concerns and needs. Effectively present information in a clear manner, respond to questions, and exhibit strong partnership building skills. Implement current and future High Impact projects using logic model and the High Impact Program Develop Documents Organize, facilitate and convene focus or collaborative groups on selected reservations and areas. Provide leadership and coordination of collaborative services and training with attention to detail and organization. Identify and coordinate training with both on and off reservation institutions. Hire and recruit trainers with a high sense of cultural awareness and adult learning styles. Determine the training needs of partners and effectively match the training modality to partner requests. Track collaborative and training progress and follow up with program partners to ensure completion of plans of action. Thoroughly communicate all online training, institutional training and online library resources to program partners. Build, develop, and administer incentive and leadership training programs to encourage reservation self-sufficiency. Work with project funders. Secondary Functions: Participate in service activities, as required. Monitor, report, and control expenses. Provide progress reports to Program Manager of High Impact Programs. Other duties as assigned by LTS Manager Work Conditions: Monday–Friday 8:00 am -4:00 pm Work is performed under the broad direction of the LTS Manager with the majority of work performed independently. Extensive travel required. Education/Experience Required: Bachelor’s degree preferred with a minimum of three years related experience in networking, facilitation management or community development. Work experience on American Indian reservations preferred Requirements: Job Skills Required: Ability to communicate clearly and persuasively in writing and to speak effectively before groups Ability to read and interpret budgets and strong general mathematical skills Strong analytical skills Strong interpersonal, facilitation and listening skills. Creative: display original thinking; meet challenges resourcefully; look for and take advantage of opportunities; present ideas in a manner that gets others’ attention Business Acumen: Understand business implications of decisions; display orientation to profitability; demonstrate knowledge of competition; align with strategic goals Team player: Balance team and individual responsibilities; give and welcome feedback; contribute to a positive team spirit Experience with and knowledge of computers, strong skills in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc) and database applications. Comprehensive knowledge of standard office practices, technology, equipment and techniques.

Job Description About Us: Transit Technologies serves as the parent company to a diverse network of transportation products and services that, together, cover the entire lifecycle of a vehicle using best-in-class software. An industry leader in the making, Transit Technologies is on a path to becoming a one-stop shop for transit solutions; a full end-to-end provider of revolutionized mobility services. Position Summary: MJM Innovations is seeking a highly motivated and experienced Reservations, Quality Assurance, and Training Manager to lead and oversee the operations of the Administrative Brokerage Service Program for Valley Metro. This role is pivotal in ensuring efficient day-to-day management of the call center’s reservations/QA teams while driving training initiatives to uphold service excellence and compliance with ADA paratransit requirements. Key Responsibilities: Operational Management · Oversee the daily operations of the Reservations/Training/ Quality Assurance. · Ensure call center is adequately staffed to handle fluctuating call volumes; adjust resources as needed. · Supervise and evaluate performance of all staff within the broker and scheduling center. · Manage and update SOPs for broker and scheduling operations. · Analyze reporting data to identify areas of improvement and implement corrective actions. · Ensure accurate trip bookings, modifications, and cancellations are handled efficiently and ADA-compliantly. · Monitor call analytics (volumes, wait times, service levels) to maintain operational targets. · Submit all required phone system data and contractual reports accurately and on time. Customer Service & Escalation Management · Ensure exceptional service for Valley Metro’s customers during reservation interactions. · Address and resolve escalated service issues with professionalism and empathy. · Ensure timely investigation and resolution of customer complaints. Training & Development · Design and implement comprehensive training programs for new hires, focusing on ADA compliance, scheduling software, and customer service protocols. · Lead continuous training efforts to address service gaps and implement process updates. · Maintain training documentation, SOPs, and knowledge repositories. · Conduct call monitoring and coaching sessions to reinforce service quality standards. Leadership & Team Supervision · Lead a team of reservation agents, trainers, and support staff. · Conduct regular performance reviews and provide feedback and mentorship. · Partner with HR and Operations in the recruitment, hiring, and onboarding process. · Cultivate a culture of accountability, excellence, and continuous learning. Compliance & Reporting · Ensure staff training and operations adhere to ADA, HIPAA, and internal policies. · Generate performance, compliance, and training reports to identify trends and opportunities. · Support internal and external audits, QA processes, and compliance checks. Qualifications: Required: · Minimum 7 years of professional experience in customer service or call center management. · Minimum 3 years of supervisory or management-level experience. · Strong working knowledge of telecommunications systems and Trapeze scheduling/brokering software. · Proficiency in IVR and call center technology. · Excellent verbal and written communication skills. · Demonstrated ability to manage multiple tasks and priorities simultaneously. · Experience in managing and coaching teams in a fast-paced environment. Preferred: · Certified Trainer or related training/development certification. · Bilingual or multilingual proficiency. · Experience working with seniors, people with disabilities, or other vulnerable populations. Personal Attributes: · High energy, strong work ethic, and a self-motivated, hands-on leadership style. · Exceptional interpersonal skills and ability to communicate across all organizational levels. · Trustworthy and able to build meaningful relationships with internal and external stakeholders. · Strategic thinker with a strong ability to anticipate and solve problems effectively. · Strong analytical mindset, business acumen, and decision-making skills. · Action-oriented with a sense of urgency and the ability to drive results under pressure.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. Key Job Skills and Abilities • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in-class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. Key Job Skills and Abilities • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent

The Reservations Sales Agent serves as the primary point of contact for guests, delivering personalized service through the hotel's centralized guest service and communications center. Reporting to the Reservations Sales Manager, this role manages guest inquiries, reservations, requests, and telecom

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in-class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. Key Job Skills and Abilities • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent

City Property Management (www.cityproperty.com) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career. Professionalism Engagement Knowledge Humility Client Centric Trust Flexibility Teamwork Diligent Fun, Fair & Respectful The Assistant Community Manager (ACM) plays a critical support role within the community management team. This position is designed to bridge the gap between Administrative Assistants and Community Managers by taking on higher-level administrative and operational responsibilities. The ACM ensures that architectural requests, compliance communications, vendor contracts, and other critical tasks are managed accurately and efficiently. This role enables Community Managers to focus on client relationships, board guidance, and strategic community management while providing a clear professional development pathway toward a full Community Manager role. Required • Minimum 1.5 years of administrative or property management support experience, • Strong organizational and multitasking skills, • Excellent verbal and written communication skills, • Strong demonstration of City Property's Core Values, • Proficient with Microsoft Office Suite and property management software (training provided), • Ability to interact professionally with homeowners, vendors, and board members, • Detail-oriented with strong follow-through on assignments Preferred • Completion of or active enrollment in the CMCA (Certified Manager of Community Associations) certification program Architectural Requests • Review and process homeowner architectural modification requests, • Ensure requests meet association guidelines and communicate approvals or denials, • Maintain accurate records in the association's management system Compliance Management • Respond to homeowner calls, emails, and compliance inquiries in a timely and professional manner, • Process homeowner-submitted violations and document all follow-up communication, • Support Community Managers in monitoring and resolving escalated violations Vendor & Contract Management • Assist in securing, reviewing, and filing vendor contracts, • Maintain organized contract records for assigned communities Board Packages & Insurance • Prepare No Meeting Board Packages, • Prepare 10 Day Letters notifying condo owners of insurance deductibles Additional Responsibilities • Create, publish, and report community survey results, • Manage facility reservations, • Process lender questionnaires outside the scope of Escrow and Disclosure, • Maintain association notes and coordinate reserve study updates, • Lead and train on 12 topics or processes related to your position on a weekly or bimonthly basis, • Other duties as assigned The ACM role is an intentional stepping stone toward a full Community Manager position. Team members who complete their CMCA certification and demonstrate strong performance will be eligible for promotion generally after one year, or at a timeline determined by their hiring manager. • 401(k) with company matching, • Medical, dental, and vision insurance, • Health savings account (HSA), • Employee assistance program, • Life insurance, • Paid time off, • Professional development assistance, • Company-sponsored CMCA certification program, • Employee referral program $24 - 26 / hour City Property Management Company is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest. Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen. Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality. The W Scottsdale WET Deck, Cottontail Lounge & Living Room is currently looking for a Guest Relations Manager to join our team! We're searching for a candidate who can: • Provide elevated guest service and maintain strong hospitality standards, ensuring a welcoming and memorable experience for all guests., • Serve as a VIP Host, providing personalized attention to VIP guests, special reservations, and priority clientele while maintaining discretion and professionalism., • Build and maintain positive relationships with VIP guests and regular clientele to encourage guest satisfaction, loyalty, and repeat business., • Coordinate VIP reservations, special accommodations, table placement, and guest requests in partnership with management and the service team., • Proactively identify VIP guest needs and service opportunities, helping ensure a seamless experience from arrival through departure., • Act as Manager on Duty on designated shifts, supporting daily operations, team execution, and overall guest experience., • Assist with managerial oversight, including staff support, guest relations, service recovery, and service flow., • Support the resolution of guest concerns in a professional and timely manner, escalating matters to management when appropriate., • Assist with administrative responsibilities, including but not limited to scheduling support, inventory, internal communication, reservations, guest information, and reporting., • Maintain professionalism, discretion, accountability, and a team-oriented attitude in a fast-paced hospitality environment., • Adhere to all RHG brand policies, standards, and procedures., • Work collaboratively with management, hosts, servers, bartenders, security, and other team members to contribute to the overall success of the bar/restaurant and VIP guest experience., • Perform other supportive duties and functions as assigned or determined by management.

Under limited supervision from the Assistant Community Recreation Services Director, oversees and manages all office and administration functions for the department. Supervises and establishes work priorities for assigned clerical/administrative staff. Provides direct high level administrative support to the Director and other management staff at Director's request. This job class is treated as FLSA non-exempt. The Office Manager job class is distinguished from the Executive Secretary by its higher level of responsibility, discretionary judgment, and decision making authority in managing and overseeing daily operations for an entire department. The Office Manager oversees work priorities, workflow, training, mentoring, and supervision of assigned clerical staff. Essential functions may vary among positions and may include the following tasks, knowledge, skills, abilities and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification. 1. Supervision: Supervises, trains, and assigned clerical/administrative staff to perform all aspects of their job and take on increased clerical/administrative responsibilities. • Communicates and confers with the Director and management staff to determine specific work priorities., • Delegates work assignments, monitors workflow, and prioritizes work tasks., • Trains and evaluates staff on all clerical/administrative functions., • Mentors and trains assigned staff to perform independently and attain technical and customer service skills., • Makes work station reassignments to ensure ample coverage for the front desk office and completion of priority projects during absences and vacations., • Reviews and ensures work assignments meet prescribed quality standards., • Verifies subordinates clock-in/out times to ensure work hours are accurately reflected in PeopleSoft Time & Labor., • Conducts regular weekly or bi-weekly staff meetings to keep staff informed., • Counsels staff to improve work deficiencies and recognize outstanding performance., • Prepares timely Employee Performance Appraisal Reports (EPAR) drafts for assigned staff that are reviewed and given final approval by the Director., • Makes recommendations for disciplinary action as needed. 1. Special projects: Manages and coordinates completion of special projects as required to maintain smooth operations within the department. • Researches, compiles and analyzes data for special projects for the Director or management staff at the Director's request., • Represents the department at various meetings and special events., • Assists management staff with preparing for annual budget presentations and monitoring yearly budget expenditures., • Oversees the PeopleSoft financials requisition process for department resources., • Primary custodian for department P-Card purchases and tracking of expenditures., • Monitors and ensures that p-card receipts are reconciled by monthly due date, • Works alongside management & directors to plan special department events to ensure timely submission of works order, layouts, facility reservations, including the facilitation of planning meetings 1. Director & Management Support: Acts as the Director's right hand and provides direct administrative support on confidential and high level matters. • Provides direct administrative support to the Director and other management upon the Director's requests., • Drafts letters and memoranda at the Director's request for review and transmittal., • Assists with typing, organizing, formatting, proofing and disseminating high-level reports, presentations, and special studies for Council, Director's meetings, public hearings and other special meetings., • Maintains files of confidential HR personnel actions and other sensitive documents and records., • Assists Director or designee with researching purchase requests and submitting purchase requisitions through PeopleSoft Financials., • Limited authority to sign on behalf of the Director., • Authorized by the Director to use discretion and independent judgment in resolving issues of a non-urgent nature., • Assists the Director in streamlining office operations and oversees completion of projects for management., • Develops and implements office policies, procedures, and guidelines to support all administrative job functions., • Establishes and maintains effective filing systems for storage/retrieval of vital office documents and records., • Conducts periodic evaluations of office process and procedures to improve work efficiency., • Ensures all clerical/administrative staff is thoroughly familiar with proper handling procedures for confidential information and communications. 1. Administration: Oversees, coordinates, and facilitates all clerical/administrative support requirements for the Director, either directly or indirectly through subordinate staff. • First contact for addressing departmental written or verbal concerns from Community members, vendors and other departments., • Serves as liaison for representing the department at meetings and special events., • Participates in management meetings and provides input in resolving departmental problems, issues, and concerns., • Coordinates scheduling of meetings, preparation of agendas, packets, ordering of food, and assignment of note takers for meetings and other special requirements., • Makes travel arrangements and processes travel claims., • Monitors and ensures all department timekeepers/approvers complete inputting of employee's work hours in time for bi-weekly payroll processing., • Assists Director with validating/approving employees work time through PeopleSoft Time & Labor process., • Coordinates the timely release of accurate bi-weekly department work schedules 1. Miscellaneous: Performs other job related duties as assigned by the Director or designee to maintain and enhance department operation. • Knowledge of the culture, customs, traditions, history and government of the Salt River Pima-Maricopa Indian Community., • Knowledge of principles and practices of office management and computerized records systems., • Knowledge of department programs, policies and procedures., • Knowledge of Community's accounting, billing, invoicing, payroll, purchasing, personnel, and records management procedures., • Knowledge of advanced customer service principles and techniques., • Knowledge of principles and practices of employee supervision, including training and performance evaluation., • Knowledge of formats used for a variety of correspondence, reports, and presentations., • Skill in understanding and interpreting complex concepts, rules, regulations and guidelines., • Skill in multitasking and demonstrating creative thinking., • Skill in listening and communicating effectively with employees at all levels., • Skill in analyzing and planning daily work volume, and ensuring effective completion of all office and administrative tasks., • Skill in providing leadership to and evaluating the work of subordinate staff., • Skill in operating a variety of standard office equipment, including but not limited to: photocopiers, fax machines., • Skill in establishing and maintaining effective working relationships with other departments, SRPMIC administrative staff, outside entities, clients, and the general public., • Skill in following complex oral and written instructions, policies and procedures., • Ability to prepare correspondence, utilizing correct grammar, punctuation, spelling, and organization., • Ability to type 60 net words per minute on the computer., • Ability to use personal computer and related software to maintain records and create timely, meaningful reports and appropriate correspondence., • Ability to take and prepare accurate meeting notes using dictation or speedwriting., • Ability to organize multiple work priorities and meet frequent deadlines., • Ability to communicate effectively with staff and members of the public., • Ability to juggle multiple priorities and establish goals., • Ability to lift and carry 25 pounds. Education: Graduation from High school or GED equivalent required. Experience: 4-5 years full-time work experience performing secretarial and administrative tasks with 1 year work experience that includes lead or supervisory responsibilities required; Associates degree in Business or Office Practices preferred. • Office Practices Certification preferred, • Completion of a post-High School course or program in Office Practices or General Business may substitute for 1 year of the required experience., • May be required to demonstrate proficiency in taking dictation, speedwriting or note taking for some positions., • May be required to demonstrate proficiency with MS Windows and MS Office computer software. Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. Required Job Skills and Abilities • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. U-Haul Offers: • Career stability, • Opportunities for advancement, • Mindset App Reimbursement, • Gym Reimbursement Program, • Health insurance & Prescription plans, if eligible, • Paid holidays, vacation, and sick days, if eligible, • Life insurance, • MetLaw Legal program, • MetLife auto and home insurance, • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more, • 401(k) Savings Plan, • Employee Stock Ownership Plan (ESOP), • 24-hour physician available for kids, • Dental & Vision Plans, • Business travel insurance, • You Matter EAP, • LifeLock Identity Theft Protection, • Critical Illness/Group Accident Insurance, • Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: • Assist with calls from and to customers., • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand., • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy., • Assist with the Company's U-Box portable storage product. Minimum Qualifications: • High school diploma or equivalent, • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email, • Proficient in customer service, time management and multitasking U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. Key Job Skills and Abilities • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent

Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Night Auditor to join our team at the AC by Marriott Phoenix-Biltmore Hotel! Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: • Work Today, Get Paid today, with Daily Pay!, • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!, • Multiple Health Insurance and Life Insurance options, • 401k Plan + Company Match, • Paid Parental Leave, • Paid Time Off, • Holiday Pay, • Pet Insurance, • Employee Assistance Program, • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES • Audits the daily guest ledger, • Handles all end-of-day accounting functions including posting daily room rates and room tax, • Ensures accuracy of all charges to guest folios, • Averages sum of revenues of all accounts receivable from food, room and other departments, • Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues, • Make cash drops in accordance with proper cash handling procedures, • Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift, • Monitors hotel security camera system, • Ensures that lobby is well-maintained, properly lit and with music at proper volume, • Work nights, weekends, and holidays as needed, • Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. • Schulte Hospitality Group is an Equal Opportunity Employer.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job DescriptionDescription: Job Title: Member Services Associate Job Description: The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing exceptional customer service to current and potential members. The ideal candidate will be enthusiastic, outgoing, and have a passion for the sport of pickleball. Key Responsibilities: Membership Sales · Respond to inquiries from prospective members and provide information about club activities, events, and programs · Conduct tours of the facility and explain membership options and benefits · Process membership applications, payments, and renewals · Collaborate with marketing team to develop and distribute promotional materials and social media content · Attend community events to promote the club and recruit new members · Collaborate with club management to plan and promote special events, tournaments, and social activities Front Desk · Handle member concerns, complaints, and suggestions, and escalate issues as needed · Greet and farewell members and guests with a friendly and welcoming demeanor · Manage the front desk: check members in, answer phone calls, and respond to emails · Schedule court reservations and manage court availability · Assist with equipment rentals and retail sales · Keep the front desk and social areas clean and organized · Provide information on club events, programs, and tournaments · Assist with coordinating and scheduling private lessons and clinics · Resolve customer complaints and issues in a timely and professional manner · Work closely with the club management team to ensure the smooth operation of the club · Other duties as assigned Ambassador · Make sure all members have a curated experience · Make sure the courts, social area, member lounge, food & beverage area, locker room are clean and organized · Assist and help manage open play, leagues and events · Assist and help with ball machine rental use · Greet and farewell members and guests with a friendly and welcoming demeaner. This is a full-time or part-time position, with opportunities for growth and advancement within the organization. The Pickleball Club Member Service Associate will report to the Club General Manager and work closely with other staff members to provide an exceptional customer experience for members and guests. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity. Requirements: Qualifications: • High school diploma or equivalent required, some college coursework preferred, • 1-2 years of sales or customer service experience, preferably in a sports or fitness environment, • Excellent communication, interpersonal, and organizational skills, • Proficiency in Microsoft Office and database management software, • Ability to work flexible hours, including evenings and weekends, • Passion for pickleball and a commitment to providing exceptional customer service Physical Requirements: • Ability to stand for extended periods and lift up to 50 pounds, • Must be able to move quickly around the facility to assist members and guests

Job DescriptionDescription: Job Title: Member Services Associate Job Description: The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing exceptional customer service to current and potential members. The ideal candidate will be enthusiastic, outgoing, and have a passion for the sport of pickleball. Key Responsibilities: Membership Sales · Respond to inquiries from prospective members and provide information about club activities, events, and programs · Conduct tours of the facility and explain membership options and benefits · Process membership applications, payments, and renewals · Collaborate with marketing team to develop and distribute promotional materials and social media content · Attend community events to promote the club and recruit new members · Collaborate with club management to plan and promote special events, tournaments, and social activities Front Desk · Handle member concerns, complaints, and suggestions, and escalate issues as needed · Greet and farewell members and guests with a friendly and welcoming demeanor · Manage the front desk: check members in, answer phone calls, and respond to emails · Schedule court reservations and manage court availability · Assist with equipment rentals and retail sales · Keep the front desk and social areas clean and organized · Provide information on club events, programs, and tournaments · Assist with coordinating and scheduling private lessons and clinics · Resolve customer complaints and issues in a timely and professional manner · Work closely with the club management team to ensure the smooth operation of the club · Other duties as assigned Ambassador · Make sure all members have a curated experience · Make sure the courts, social area, member lounge, food & beverage area, locker room are clean and organized · Assist and help manage open play, leagues and events · Assist and help with ball machine rental use · Greet and farewell members and guests with a friendly and welcoming demeaner. This is a full-time or part-time position, with opportunities for growth and advancement within the organization. The Pickleball Club Member Service Associate will report to the Club General Manager and work closely with other staff members to provide an exceptional customer experience for members and guests. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity. Requirements: Qualifications: • High school diploma or equivalent required, some college coursework preferred, • 1-2 years of sales or customer service experience, preferably in a sports or fitness environment, • Excellent communication, interpersonal, and organizational skills, • Proficiency in Microsoft Office and database management software, • Ability to work flexible hours, including evenings and weekends, • Passion for pickleball and a commitment to providing exceptional customer service Physical Requirements: • Ability to stand for extended periods and lift up to 50 pounds, • Must be able to move quickly around the facility to assist members and guests