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Job DescriptionDescription: Overall Role & Responsibility: The role of the Collaboration and Training Specialist is to facilitate, promote and coordinate partners to effectively address community issues through collaboration, improve access to resources, and facilitate training opportunities on American Indian reservations. Primary responsibilities include implementation of partner collaboration services, high impact projects and integrated training programs, inclusive of assessment, plan of action development, facilitation, tracking, and day to day operations. Essential Functions: Gain a complete understanding of program services and the issues those services address. Listen to partners and interact with all levels of program personnel with dignity, respect and cultural awareness. Retain and motivate partner programs while recognizing and addressing their concerns and needs. Effectively present information in a clear manner, respond to questions, and exhibit strong partnership building skills. Implement current and future High Impact projects using logic model and the High Impact Program Develop Documents Organize, facilitate and convene focus or collaborative groups on selected reservations and areas. Provide leadership and coordination of collaborative services and training with attention to detail and organization. Identify and coordinate training with both on and off reservation institutions. Hire and recruit trainers with a high sense of cultural awareness and adult learning styles. Determine the training needs of partners and effectively match the training modality to partner requests. Track collaborative and training progress and follow up with program partners to ensure completion of plans of action. Thoroughly communicate all online training, institutional training and online library resources to program partners. Build, develop, and administer incentive and leadership training programs to encourage reservation self-sufficiency. Work with project funders. Secondary Functions: Participate in service activities, as required. Monitor, report, and control expenses. Provide progress reports to Program Manager of High Impact Programs. Other duties as assigned by VP/Program Manager Work Conditions: Monday–Friday 8:00 am -4:00 pm Work is performed under the broad direction of the VP/ Programs Manager with the majority of work performed independently. Extensive travel required. Education/Experience Required: Bachelor’s degree preferred with a minimum of three years related experience in networking, facilitation management or community development. Work experience on American Indian reservations preferred Requirements: Job Skills Required: Ability to communicate clearly and persuasively in writing and to speak effectively before groups Ability to read and interpret budgets and strong general mathematical skills Strong analytical skills Strong interpersonal, facilitation and listening skills. Creative: display original thinking; meet challenges resourcefully; look for and take advantage of opportunities; present ideas in a manner that gets others’ attention Business Acumen: Understand business implications of decisions; display orientation to profitability; demonstrate knowledge of competition; align with strategic goals Team player: Balance team and individual responsibilities; give and welcome feedback; contribute to a positive team spirit Experience with and knowledge of computers, strong skills in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc) and database applications. Comprehensive knowledge of standard office practices, technology, equipment and techniques.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a dual Sales Manager for the Aloft Glendale and Towneplace Suites Glendale. The dual Sales Manager will oversee the properties and perform and execute account development. In addition, the sales manager will assist sales and marketing in the planning of various marketing opportunities. Duties & Responsibilities: • Oversee and manage sales staff and reservations to ensure maximum revenue, promotional coverage, and marketing opportunities are achieved, • Work closely with revenue management and marketing functions to develop strategies to maximize REV/PAR and grow market share, • Maintain and promote teamwork with effective and clear communication, • Ensures hotel meets or exceeds budgeted goals, • Follow and track company cross-sell procedures, • Create a focus on attracting new business, • Review and approve any special corporate negotiated rates by signing the contract, • Lead on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives, • Oversee and ensure the updating of rates, promotions on the hotel website, OTA's (online travel agents), GDS, etc. without any rate parity, • Evaluate and drive the hotel’s participation in various sales channels: Market Sales, Event Booking Centers, Electronic Lead channels, etc., • Execute and support the operational aspects of business booked (e.g., generating a proposal, writing contract, customer correspondence), • High school diploma or GED, • 3+ years experience in the sales and marketing or related professional area., • A warm, people-oriented demeanor, • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Scope of Position: The Business Travel Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact three (3) hotel revenues. Must be on property. Position Responsibilities and Qualifications Education & Experience: · College degree preferred · Previous experience in dealing with the Business Travel business segment · Three (3) years in a high-volume hotel as Sales Manager · Proven financial knowledge required · Specialty or brand Certification preferred · Proficient in Microsoft Office Suite and Sales related computer programs required. · Strong financial knowledge required · Valid driver’s license from the appropriate state and MVR in good standing Physical Requirements: · Light work-Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Long hours sometimes required, including nights and weekends. · Ability to move quickly about the property to various departments. Required Competencies · Long hours sometimes required, including nights and weekends. · Ability to move quickly about the property to various departments. · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic functions. Responsibilities may include any and all of the following: · Must be able to meet or exceed assigned sales goals. · Approach all encounters with guests and team members in a friendly, service-oriented manner. · Regular attendance is required in compliance with Prism standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working. · Comply at all times with Prism standards and regulations to encourage safe and efficient hotel operations. · Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members. · Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met or exceeded. · Develop and maintain relationships with key clients in order to produce group and/ or convention business. · Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirm in writing to the client all requirements via sales contract. · Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. · Accurately forecast all bookings and cancellations. · Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan. · Attend and represent company at trade shows and city-wide conventions if necessary. · Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. · Fulfill Manager on Duty shifts. · Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff. · Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations/Revenue. · Meet or exceed established goals for sales, prospects and outside calls. · Operate in the Sales Department within established sales expense budget. · Initiate and follow up on leads. · Maintain and participate in an active sales solicitation program. · Monitor production of all top accounts and evaluate trends within your market. · Invite clients to the hotel for entertainment, lunches, tours and site inspections. · Assist in the preparation of required reports in a timely manner. · Be familiar with all Prism sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). · Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts. · Meet and greet onsite contacts. · Abide by Prime Selling Time (PST). · Perform other duties as requested by management. · Attend meetings/training as required by management.

Job Description Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and wellbeing of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values. Job Description/Summary The Student Services Administrator performs advanced administrative oversight and support where results are timely, high quality and accurate. Responsible for the administrative coordination, projects, and support for Dean of Students Office (DOS). Under the guidance of the Dean of Students, management of the Student Government Association (SGA), Registered Student Organizations (RSO or Clubs), Commencement and White Coat Ceremonies. Triaging student requests related to university policies and procedures. The Student Services Administrator and Assistant to the Dean of Students supports or directly responsible for the following: • Maintains a positive work environment by conducting oneself and communicating in a manner that is conducive to promoting an atmosphere of cooperation with students, staff, faculty, and administration., • Strong organizational, interpersonal, written, and oral communication skills are essential. High digital literacy. Strong proficiency in Microsoft office suite software., • Planning and supporting events:, • Project manager of events for the Dean of Students Office, such as Commencement Ceremonies, White Coat Ceremonies, which will include, but is not limited to:, • Managing the ceremony script and program booklet., • Communicating with students, faculty, and staff., • Coordinating catering, A/V needs, venue rentals, regalia or white coat preparation, event RSVPs., • Collaborating with other departments such as Career Services, Alumni, Registrar., • Setting up and clearing out event spaces, • Commencement week accompanying events, • Supports other university events assigned, such as: New Student Orientation as it relates to the Dean of Students Office, • Serves as the primary point of contact for students, staff and faculty for the Dean of Student’s Office and performs a variety of administrative support activities for the Associate Dean of Students including, but not limited to:, • Must be student-centered, possess strong decision-making and problem-solving skills, and be able to work effectively with a diverse student population and other stakeholders., • Screening incoming DOS correspondences and directing them to appropriate staff or departments., • Maintains DOS Outlook calendar, • Tracks records and collects data for all DOS related services and activities., • Assists Accessibility Office with test proctoring as needed., • Prepares agendas, participates, and takes minutes in a variety of committee meetings, as assigned., • Reconciling budgetary accounts and credit card documentation for the Dean of Students., • Maintaining and organizing files and sensitive documents both physical and electronic, related to projects and processes required under the office of the Dean of Students., • Assisting in annual revisions of the Student Handbook and assigned Course Catalog sections., • Assisting in the coordination and preparation of necessary documentation for accreditation agencies, i.e., Council on Naturopathic Medical Education (CNME) and the Higher Learning Commission (HLC)., • Aid in managing the MySonoran information for the Dean of Students Office., • Serves as the primary point of contact for RSOs/Clubs., • Act as first point of review for Business Office forms for the RSOs/Clubs, including check requests and reimbursements., • Assist student clubs regarding budgets and financial accounts, assists with budget development, processes invoices and purchase orders, and ensures proper financial procedures are followed., • Act as first point of review for Event Request Form submissions and guide students through the protocol for planning events according to university policy., • Register new RSOs/Clubs., • Assist students in planning, promoting, and executing a wide variety of social, cultural, educational, and recreational events. This involves processing necessary paperwork, contracts, and logistics (e.g., room reservations, vendor packets)., • Monitor and encourage RSOs/Club engagement., • Develop and implement improvements to RSOs/Clubs, as needed., • Supports the Dean of Students in the administration of the student conduct process, including generation of inquiry letters, updating tracking documentation, keeping Dean of Students or designee appraised of conduct deadlines, etc., • May provide administrative support to Sonoran University’s Accommodation office, and coverage assistance for the Lim Commons Welcome Desk., • Follows department operating procedures, actively participates in collaborative environments, works cross-departmentally and out of normal scope of practice when needs arise, • Actively engage in professional growth activities and events to advance inclusive excellence by being a lifelong learner and innovator., • Possesses a growth mindset with a willingness to embrace innovative techniques and inclusive excellence practices; fosters a sense of belonging and establishes a welcoming environment for all individuals., • Be committed to improving and striving for inclusive excellence while engaging in your role., • Other duties as assigned. Experience Required: • 2–3 years – demonstrated experience providing high-level administrative support in a fast-paced, service-oriented environment, • 2 years – experience planning and executing large-scale events, including coordination of vendors, communications, logistics, and cross-departmental collaboration, • 1–2 years – experience working directly with students, including responding to student needs, problem-solving, and guiding them through university policies and procedures, • 1–2 years – experience managing shared calendars, meeting agendas, and handling sensitive documents with discretion and professionalism, • 1 year – experience tracking data or maintaining records related to student services, conduct processes, or departmental activities, • Demonstrated experience managing competing priorities, multitasking, and remaining detail-oriented under tight deadlines, • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, SharePoint), with high digital literacy and ability to learn new platforms (e.g., student information systems, intranet portals) quickly and independently, • Preferred: Experience working with student organizations or clubs in a higher education setting, including event coordination and budget support, • Preferred: Familiarity with FERPA, ADA, or other higher education compliance frameworks .Education Requirements: Minimum Education/Certifications Associate degree with a minimum of 5 years’ experience in an administrative role within an institution of higher education Desired Education/Certifications Bachelor’s Degree in a field related to area of assignment, work experience within an institution of higher education, especially with student-facing responsibilities Work Schedule This is a full-time, exempt (salaried) position. Standard working hours are Monday through Friday, scheduled during Sonoran University’s institutional operating hours. Some responsibilities and events may require attendance outside of regular hours, including evenings or weekends. This is a hybrid position, allowing for remote work from a home office setting (with limited distractions) up to two days per week, with prior approval from the supervisor. Hybrid work may not be authorized until onboarding is complete, and some weeks may require full on-campus presence based on event schedules or student support needs. Working Environment Work is performed in a climate-controlled office and cubicle setting, with extended periods of sitting, typing, and using a computer mouse. The position also requires standing for varying lengths of time and walking moderate distances across campus. Frequent bending, reaching, lifting, pushing, and pulling of materials up to 25 pounds may be required. This role involves managing shifting priorities, resolving conflicts, and responding to time-sensitive needs. Effective verbal and written communication is essential for performing core functions, including student-facing and cross-departmental interactions. Background/Screening All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position. SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. SONORAN UNIVERSITY is a smoke free campus. • Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence. About Sonoran University: Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing. The University’s College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University’s mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition’s Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University’s Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu Benefits: At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow! Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest — with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month. Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!

Job Description Our Premier client is looking for an Assistant Front Office Manager for a luxury hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE is a plus. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. DUTIES & RESPONSIBILITIES: • Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained., • Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews., • Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents., • Assist with luggage and storage concerns., • Anticipate and handle guest issues and concerns., • Escort VIP’s to rooms whenever possible., • Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby., • Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape., • Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance., • Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries., • Assign duties for shifts; assist in opening and closing of shifts., • Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization., • Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel., • Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments., • Review and analyze daily balance summaries, current room status reports and incoming arrival reports., • Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: • Understanding of the luxury & quality environment., • College or Vocational Degree required., • Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience., • Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: • Must be able to lift equipment, supplies, etc. of at least 30 pounds., • Must be able to resolve problems, handle conflict, and make effective decisions under pressure., • The role may require extended periods of time on your feet, especially during peak hotel hours or events., • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities., • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for an OVERNIGHT Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the OVERNIGHT Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE IS PREFERRED. DUTIES & RESPONSIBILITIES: * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job DescriptionCompany Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description As a Reservation Supervisor, effective and engaging communication is the key when speaking to fellow Colleagues and Guests. Reporting to the Reservations Sales Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offers professional, engaging and friendly service, • Ability to communicate intelligently and effectively in person and over the phone, • Communicate well with other departments; Speak using clear and professional language, • Develop and maintain positive working relationships with others, • Listen and respond appropriately to employee concerns and questions. Address issues as they arise, • Define expectations, provide feedback, holding team accountable and showing appreciation, • Train, schedule, counsel, motivate and coach employees. Support team to reach common goals., • Outgoing personality, comfortable approaching new people, • Ensure uniform and personal appearances are clean and professional, • Report all accidents, injuries, and unsafe work conditions to the Department Manager, • Knowledgeable of any ongoing or upcoming activities or events within the hotel and destination, • Welcome and acknowledge all guests, anticipate and address guests’ needs, • Work closely with various departments to achieve successful group pre-arrival throughout stay to group’s departure, • Provide continued onsite housing support throughout group stay, • Provide excellent service and hospitality following the brand guidelines to both internal and external customers, • Process reservation requests, changes, and cancellations received by phone, fax, mail, or email, • Set-up proper billing according to accounting policies, • Research and resolve group reservation conflicts, questions, and requests, • Collaborate with Sales, Conference Planning, Revenue and Rooms, • Respond to challenges and obstacles with confidence, teamwork results orientation and positive attitude, • Troubleshoot, resolve, and document group issues and concerns and make proactive changes to process for future, • Review all Group Resumes, • Manage payroll. Run report every two weeks. Agents to sign off on pay discrepancy, • Sign off Daily No-Show Report, • View daily and process Credit Card Authorization Forms, • Answer any questions that GRC or Reservation Agents may have, • Wholesale Reservations, • Hire, Interview, and provide yearly reviewsQualifications, • Previous experience in a 5 Diamond Hotel is an asset, • 3 year previous experience in a Royal Service/Group Housing Department, • Effectively prioritize and execute tasks, demands and timelines, • Critical thinker and problem solver Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description About Us: Transit Technologies serves as the parent company to a diverse network of transportation products and services that, together, cover the entire lifecycle of a vehicle using best-in-class software. An industry leader in the making, Transit Technologies is on a path to becoming a one-stop shop for transit solutions; a full end-to-end provider of revolutionized mobility services. Position Summary: MJM Innovations is seeking a highly motivated and experienced Reservations, Quality Assurance, and Training Manager to lead and oversee the operations of the Administrative Brokerage Service Program for Valley Metro. This role is pivotal in ensuring efficient day-to-day management of the call center’s reservations/QA teams while driving training initiatives to uphold service excellence and compliance with ADA paratransit requirements. Key Responsibilities: Operational Management · Oversee the daily operations of the Reservations/Training/ Quality Assurance. · Ensure call center is adequately staffed to handle fluctuating call volumes; adjust resources as needed. · Supervise and evaluate performance of all staff within the broker and scheduling center. · Manage and update SOPs for broker and scheduling operations. · Analyze reporting data to identify areas of improvement and implement corrective actions. · Ensure accurate trip bookings, modifications, and cancellations are handled efficiently and ADA-compliantly. · Monitor call analytics (volumes, wait times, service levels) to maintain operational targets. · Submit all required phone system data and contractual reports accurately and on time. Customer Service & Escalation Management · Ensure exceptional service for Valley Metro’s customers during reservation interactions. · Address and resolve escalated service issues with professionalism and empathy. · Ensure timely investigation and resolution of customer complaints. Training & Development · Design and implement comprehensive training programs for new hires, focusing on ADA compliance, scheduling software, and customer service protocols. · Lead continuous training efforts to address service gaps and implement process updates. · Maintain training documentation, SOPs, and knowledge repositories. · Conduct call monitoring and coaching sessions to reinforce service quality standards. Leadership & Team Supervision · Lead a team of reservation agents, trainers, and support staff. · Conduct regular performance reviews and provide feedback and mentorship. · Partner with HR and Operations in the recruitment, hiring, and onboarding process. · Cultivate a culture of accountability, excellence, and continuous learning. Compliance & Reporting · Ensure staff training and operations adhere to ADA, HIPAA, and internal policies. · Generate performance, compliance, and training reports to identify trends and opportunities. · Support internal and external audits, QA processes, and compliance checks. Qualifications: Required: · Minimum 7 years of professional experience in customer service or call center management. · Minimum 3 years of supervisory or management-level experience. · Strong working knowledge of telecommunications systems and Trapeze scheduling/brokering software. · Proficiency in IVR and call center technology. · Excellent verbal and written communication skills. · Demonstrated ability to manage multiple tasks and priorities simultaneously. · Experience in managing and coaching teams in a fast-paced environment. Preferred: · Certified Trainer or related training/development certification. · Bilingual or multilingual proficiency. · Experience working with seniors, people with disabilities, or other vulnerable populations. Personal Attributes: · High energy, strong work ethic, and a self-motivated, hands-on leadership style. · Exceptional interpersonal skills and ability to communicate across all organizational levels. · Trustworthy and able to build meaningful relationships with internal and external stakeholders. · Strategic thinker with a strong ability to anticipate and solve problems effectively. · Strong analytical mindset, business acumen, and decision-making skills. · Action-oriented with a sense of urgency and the ability to drive results under pressure. Additional Requirements: Demonstrated knowledge of ADA regulations, paratransit service standards, and demand-response transportation. Commitment to safety, exceptional customer service, and continuous operational improvement. Must be available to work non traditional schedules when needed and to be oncall when necessary. Why you should join our team . . . -At Transit-Technologies, we hire team members who can take initiative and ownership of their role and are dedicated to finding new clients and enhancing the experience of existing ones. Our work is extremely fast paced and never the same from day to day, and our team members appreciate the autonomy to manage their daily workload and contribute to the success of our company. Our sales team members work with amazing software solutions that have a great impact on the transportation industry providing service to their communities every day. Our team members find that the experience they gain helps them grow in their technical expertise and overall sales presentation skills, contributing to their overall professional development. -Transit-Technology is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Job Description OVERALL RESPONSIBILITIES: The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient. PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT PREFERRED ESSENTIAL DUTIES AND RESPONSIBILITIES: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes call as appropriate; takes guest messages with accuracy, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures., • Answers phone in a prompt, efficient, and friendly manner., • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area., • Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary., • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs., • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank., • Balances cash bag at open and closing of each shift., • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard., • Provides a professional image at all times through appearance and dress., • Applicant has ability to work flexible schedule; position is 30-40 hours per week, • AM Shift Hours: 6:00am to 2:30pm, • PM Shift Hours: 2:00pm to 10:30pm, • Uniform, • Khaki Pants, • White Shirt/Blouse, • Navy Blue Blazer, • Navy Blue Dress (if applicable), • High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience., • Ability to stand for 8+ hours a day., • Ability to work weekends, holidays, overtime (if available). Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit . Job Posted by ApplicantPro

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • Previous hotel experience requiredWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • Previous hotel experience requiredWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Holidays, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionJOB SUMMARY This position contributes to the Sanctuary Spa success by serving as a Supervisor to the Spa Concierge staff while maintaining a focus on consistently providing a memorable and relaxing spa experience for our guests and members. The Spa Guest Services Supervisor is expected to be a ‘hands-on’ leader with an exceptional eye for detail and a passion for the spa and wellness industry. Assist management in training, scheduling, and motivating the Spa concierge staff. Responsible for the daily operations of each lounge area, spa reservations and spa front desk; with a focus on living the Sanctuary Mission, Vision and Values. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. Guest Relations · Welcome and acknowledge each and every guest with a verbal greeting, using the guest's name when possible. Upon departure, thank guests and provide a fond farewell. · Actively listen and respond positively to guest questions, concerns, and to resolve issues, show empathy and build trust. Resolve guest situations such as scheduling conflicts. · Anticipate guests' service needs, acting on them when possible, and promote & sell spa/salon services. · Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, clearing pass way, or offering access to Braille or TDD phones). Communication · Answer telephones using appropriate etiquette. · Speak to guests and co-workers using clear, appropriate and professional language. · Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Guest Scheduling and Check-In · Schedule services for individuals and large groups using SpaSoft, reservation software. · Call guests to confirm scheduled services and update the reservations/cancellations list. · Advise providers of last-minute changes or additions to schedule. · Check in guests for appointments. Provide general spa orientation; ensure smooth transition from check-in at reception to turnover in locker room. Payment/Cash Handling · Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. · Obtain and process guest payments for services. Process adjustment vouchers, correction vouchers, and miscellaneous charges. · Count and secure bank at end of shift. · Verify payment authorization for checks and credit cards. Supervisor Responsibilities · Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory). Ensure that receptionists POS all tickets accurately in Spa Soft. · Ensure front office understanding and compliance with all Spa Standard Operation Procedures. · Maintain organization of front desk and reservation areas. Ensure all checklists are complete. · Ensure that email inquiries are handled professionally, quickly and efficiently. · Ensure accuracy of payments and cash handling. · Work closely with Spa Guest Services Manager to accommodate group requests. · Work with Spa Guest Services Manager in communicating to staff in-house groups or VIP’s that are in house and how to not only, take care of their needs, but to anticipate them, as well. · Work closely with Spa Guest Services Manager/Assistant Spa Director to maximize Spa Soft schedule. · Assist with training of new Spa Concierge staff. · Perform any duties assigned by Spa Guest Services Manager. Work Manager On Duty shifts, as needed. JOB REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. · Ability to sit continuously to perform essential job functions. · Ability to maintain a pleasant disposition and work smoothly in a high stress work environment. · Follow company/dept. safety & security policies/procedures to ensure a safe, secure environment. · Superior organizational, multi-tasking, and problem resolution skills. Must be detail oriented. · Must maintain a professional, flexible and positive attitude. · Adhere to uniform, personal hygiene and appearance standards at all times. · Take the initiative to make contributions to the department and resort while maintaining positive working relationships with co-workers and between staff members. · Promote excellent guest relations while living the Sanctuary Commitments. · Practice teamwork and effective communication with manager/supervisor/co-workers. · At all times maintain the highest standards of professionalism, ethics, and positive attitude towards all. · Attend all meetings and training as scheduled by department manager. · Always report to your manager/supervisor when leaving your work area for meal or break. PREFERRED QUALIFICATIONS Education High School Diploma, G.E.D. Equivalent Related Work Experience Minimum of one (1) year related work experience. Prior supervisory experience preferred. Spa, massage and aesthetics familiarity preferred. SpaSoft experience preferred. Experience in customer service in a resort environment is required. Required Knowledge Proficient in Microsoft Office - Word, Excel, Outlook

Job Description Scope of Position The Front Office Manager supports and oversees all guest service operations—including guest registration, bell services, telephone services, night audit, and reservations—to ensure exceptional guest experiences, operational efficiency, and maximum profitability. Primary Responsibilities * Assist in training, coaching, and supervising Guest Service Agents, Front Desk Agents, and Night Auditors to maintain high performance standards. * Oversee and actively participate in guest registration, check-in, and check-out processes. * Prepare and manage staff schedules in alignment with labor standards, occupancy forecasts, and budget requirements; assign daily tasks and monitor labor costs. * Resolve guest concerns promptly and professionally, ensuring timely follow-up for satisfaction. * Enforce established procedures for accounting, credit control, financial transactions, cash handling, guest safety, and emergency protocols. * Respond quickly to guest requests or issues with a courteous, solution-focused approach. * Maintain a professional image at all times through appearance, demeanor, and communication. * Communicate company policies and procedures clearly and consistently to staff. * Support the hiring process, including interviewing, reference checks, and evaluations, in alignment with company hiring standards. * Facilitate or assist with training sessions on safety, security, departmental procedures, and service guidelines. * Ensure the business center is fully stocked and operational each day. * Attend bi-weekly management meetings in the Director’s absence. Qualifications * Previous front office or hospitality supervisory experience required; experience with Marriott brand standards and Lightspeed PMS is a significant plus. * Strong leadership, problem-solving, and communication skills. * Ability to work flexible schedules, including nights, weekends, and holidays. * Proficiency in hotel management systems and MS Office Suite.

Job Description OVERALL RESPONSIBILITIES: The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient. PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT STRONGLY PREFERRED ESSENTIAL DUTIES AND RESPONSIBILITIES: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes call as appropriate; takes guest messages with accuracy, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures., • Answers phone in a prompt, efficient, and friendly manner., • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area., • Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary., • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • Defining and implementing front desk objectives and procedures., • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails., • Assisting Front Office Manager and Assistant Front Office Manager, • Performing administrative duties such as filing and updating records, among others, as needed., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs., • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank., • Balances cash bag at open and closing of each shift., • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard., • Provides a professional image at all times through appearance and dress., • Applicant has ability to work flexible schedule; position is 30-40 hours per week, • AM Shift Hours: 6:00am to 2:30pm, • PM Shift Hours: 2:00pm to 10:30pm, • NA Shift Hours: 10:00pm to 6:00am (if needed), • Uniform, • Khaki Pants, • White Shirt/Blouse, • Navy Blue Blazer, • Navy Blue Dress (if applicable), • High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience., • Ability to stand for 8+ hours a day., • Ability to work weekends, holidays (overtime if available)., • Minimum of 1 year experience as a front desk supervisor, • Good understanding of procedures and practices in the hospitality industry, • Excellent written and verbal communication skills, • Strong organizational and time management skills, • The ability to provide exceptional customer service First you will learn about the hotel and all of our amenities! Then, your leadership will as you begin assisting and leading the front desk team. From there, you will show the guests how our staff can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! THE PERKS OF WORKING WITH US: • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits, • Paid time off for full AND part time associates, • Travel discounts at hotel partners and franchises around the world, • Participation in our Wellness program, • On-demand pay opportunities for instant pay between paychecks Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Job Posted by ApplicantPro

Job Description King's Fish House wants to "Welcome You to the House that Seafood Built". With our embodiment of hospitality from the heart and spectacular seafood dishes to delight our Guests, come join our world-class team! Part Time & Full Time Host / Hostess / Front Desk crewmembers average pay is $400 - $800 / week. This is $14.70 - $15 / hour, plus tipshare. The advertised expected range is an estimate, only, and is based on current take home averages. It is based on schedule flexibility & availability is not guaranteed. We keep it reel! Premium benefits, an amazing company culture, growth opportunities, and more! Are you hooked yet? What do we bring to the table? • Growth Opportunities, • Great training and commitment to promotions from within!, • Teamwork / Flexible Hours, • Education Reimbursement, • Generous Dining Discount, • Professionalism, • Productive Environment, • Strong company culture Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture. You will contribute in a team service environment and have opportunities to grow with us. ESSENTIAL QUALIFICATIONS • Minimum of 18 years of age to serve alcoholic beverages with food., • High school education., • Current CA Food Handler’s Card., • Ability to communicate in a satisfactory manner, both verbal and written English., • Ability to compute basic mathematical calculations., • Ability to maintain complete knowledge of the front desk standards, • Complete opening duties as assigned., • Answer phone promptly, taking reservations and taking messages – recording all information correctly and legibly., • Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests., • Carry all Guest drinks on a tray when showing Guests to their table., • Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers., • Keep accurate account of table status throughout restaurant., • Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy., • Interact in courteous and professional manner with Guests, management and co-workers., • Monitor and maintain cleanliness, sanitation and organization of and Guest restrooms., • Guide the activities of the assigned assistants to ensure optimum service to Guests.

Job Description JOB SUMMARY This position contributes to Sanctuary’s’ success by working within the framework of a quality Food and Beverage service team. Greet and seat guests in a warm, friendly and sincere manner. Make a good first impression, and insure guests are happy when leaving the restaurant. Manage seating charts and systems as well as relay pertinent information regarding guest requests to servers and management. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive • Provide a smile and friendly greeting for guests, use guest's name, confirm number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs., • Present menus to guests and inform server of guest present at the table, return to the lobby to greet guests, and check dining room for guests who are ready to leave., • Hold knowledge of the floor plan, server station assignments and table numbers., • Maintain accurate seating chart and cover tally., • Inspect menus for cleanliness and crispness and change out when necessary., • Walk through dining area and jade bar, note and correct any irregularities (lights burned out, furniture repairs, etc.)., • Check dining room and floors for cleanliness and take actions where needed., • Able to make reservations accurately and courteously., • Answer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance., • Acknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues., • When closing, inspect for cleanliness and prepare the station for the next day., • Attend all scheduled staff meetings and supplemental training sessions., • Be familiar with emergency safety measures., • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management., • Perform additional duties as requested by the Restaurant Manager and/or Assistant Manager. JOB REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Due to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set fourth in the Employee Handbook., • Ability to remain on feet for a prolonged period of time and ability to escort guests., • Ability to maintain a pleasant disposition and work smoothly in high stress work environment., • Pleasant voice and phone etiquette., • Ability to listen effectively, to speak and write English clearly., • Pleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees., • Ability to identify, address and resolve conflict., • Maintain good safety habits and report unsafe or hazardous conditions to Security., • Promote excellent guest relations while living the Sanctuary Commitments. QUALIFICATIONS Education High School Diploma or G.E.D. Equivalent Current Food Handler’s Card. Related Work Experience Prior experience in restaurant operations preferred. Experience with hospitality and customer service required.

Job DescriptionDescription: Job Summary: Bourbon & Bones – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment. Duties/Responsibilities: • Greet guests in a friendly and professional manner and escort them to their table., • Manager reservation, ensuring that tables are available for guests at the desired times., • Answer incoming phone calls and respond to guest inquiries and requests., • Maintain an accurate waitlist and communicate wait time to guests, as necessary., • Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner., • Monitor the dining room to ensure that all guests are comfortable, and their needs are being met., • Provide accurate information to guests regarding our menu offerings, specials, and promotions., • Follow safety and sanitation protocols, including maintaining a clean and organized work area., • Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately., • Excellent interpersonal and strong communication skills, • Well-organized with ability to take and place food and beverage orders accurately., • Extensive knowledge of our menu offering and the ability to make recommendations to guests., • Ability to work in a fast-paced environment., • Ability to work quickly and efficiently., • Ability to work well as part of a team., • Must be available to work evening, weekends, and holidays., • Must have a valid Food Handlers Certification, • Must be at least sixteen years old., • Prolonged periods of standing and walking., • Accrual up to 40 hours of PTO, • Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones, • Corporate Shoe Program through Shoes for Crews and Skechers, • Competitive Pay, • Flexible Scheduling, • Medical & Prescription, • Dental & Vision, • Health Saving Account (HSA), • Wellness Program

Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · At least 2 to 3 years of progressive experience in a hotel or a related field required. · College course work in related field helpful. · Previous supervisory responsibility preferred. · Must have a valid driver's license for the applicable state. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements: · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Monitor all VIP and special guest requests. · Review Front Office log and Trace File daily. · Fully comprehend and operate all relevant aspects of the Front Desk computer system. · Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. · Be aware of all rates, packages, and promotions currently underway as listed in the Red Book. · Be familiar with all in-house groups. · Be aware of all closed out and restricted dates. · Follow and enforce all Highgate Hotel hotel credit policies. · Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. · Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable. · Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. · Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log). · Have knowledge of and assist in all emergency procedures as required. · Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. · Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. · Responsible for issued house bank. · Be able to perform all duties of Guest Services Agent. · Run room status reports in a timely manner and relay necessary information to affected departments and individuals. · Monitor key control to maintain hotel security. · Ensure the maximization of room revenue through Rooms Merchandising. · Answer all guest inquiries in a timely and professional nature. · Be involved in departmental meeting, planning and execution. · Help maintain productivity levels at or above budgeted standards. · Assist in training and cross training of new hires and current employees on a regular basis.

Job DescriptionDescription: Job Summary: Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment. Duties/Responsibilities: • Greet guests in a friendly and professional manner and escort them to their table., • Manager reservation, ensuring that tables are available for guests at the desired times., • Answer incoming phone calls and respond to guest inquiries and requests., • Maintain an accurate waitlist and communicate wait time to guests, as necessary., • Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner., • Monitor the dining room to ensure that all guests are comfortable, and their needs are being met., • Provide accurate information to guests regarding our menu offerings, specials, and promotions., • Follow safety and sanitation protocols, including maintaining a clean and organized work area., • Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately., • Excellent interpersonal and strong communication skills, • Well-organized with ability to take and place food and beverage orders accurately., • Extensive knowledge of our menu offering and the ability to make recommendations to guests., • Ability to work in a fast-paced environment., • Ability to work quickly and efficiently., • Ability to work well as part of a team., • Must be available to work evening, weekends, and holidays., • Must have a valid Food Handlers Certification, • Must be at least sixteen years old., • Prolonged periods of standing and walking., • Accrual up to 40 hours of PTO, • Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones, • Corporate Shoe Program through Shoes for Crews and Skechers, • Competitive Pay, • Flexible Scheduling, • Medical & Prescription, • Dental & Vision, • Health Saving Account (HSA), • Wellness Program

Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · At least 2 to 3 years of progressive experience in a hotel or a related field required. · College course work in related field helpful. · Previous supervisory responsibility preferred. · Must have a valid driver's license for the applicable state. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. DUTIES & FUNCTIONS Fundamental Requirements: · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Monitor all VIP and special guest requests. · Review Front Office log and Trace File daily. · Fully comprehend and operate all relevant aspects of the Front Desk computer system. · Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. · Be aware of all rates, packages, and promotions currently underway as listed in the Red Book. · Be familiar with all in-house groups. · Be aware of all closed out and restricted dates. · Follow and enforce all Highgate Hotel hotel credit policies. · Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. · Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable. · Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. · Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log). · Have knowledge of and assist in all emergency procedures as required. · Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. · Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. · Responsible for issued house bank. · Be able to perform all duties of Guest Services Agent. · Run room status reports in a timely manner and relay necessary information to affected departments and individuals. · Monitor key control to maintain hotel security. · Ensure the maximization of room revenue through Rooms Merchandising. · Answer all guest inquiries in a timely and professional nature. · Be involved in departmental meeting, planning and execution. · Help maintain productivity levels at or above budgeted standards. · Assist in training and cross training of new hires and current employees on a regular basis.

Job DescriptionDescription: CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION! Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona. Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family. Mission: We provide exceptional experiences that instill pride in our community. Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation. Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity Desert Highlands Association/Golf Club is seeking an experienced and enthusiastic Food & Beverage Manager to join our DH family and help lead our talented service team to the next level! We’re looking for someone with a passion for hospitality, a hands-on leadership style, and a commitment to delivering exceptional member and guest experiences. The ideal candidate brings a can-do attitude, strong organizational skills, and a genuine enthusiasm for creating memorable dining moments. If you’re excited about working in one of the most prestigious private club communities in the Southwest — where excellence, teamwork, and service come together — Desert Highlands may be the perfect fit for you! Position Overview The Food & Beverage Manager leads the daily operations of Jack’s and Ventana, ensuring consistent excellence in service, culture, and Member experience. This role oversees all aspects of dining, including the all-day Jack’s restaurant, bar, patio, backyard, and Ventana’s elevated dining. The Food & Beverage Manager embodies Desert Highlands’ Culture of Respect, Heritage, Community, Integrity, Excellence, and Dynamic Energy, inspiring and coaching the team to deliver Platinum Club standards in every interaction. Key Responsibilities Member Experience & Service Standards • Maintain a highly visible presence in all outlets to engage with Members and anticipate their needs., • Ensure service delivery reflects the club’s 3 Steps of Service: Warm Welcome, Helpful Hospitality, Fond Farewell., • Address Member feedback promptly and professionally, creating positive and lasting impressions., • Lead positive, exciting, and educational pre-shifts daily, reinforcing menu knowledge, wine & beverage education, and cultural values., • Conduct hands-on training sessions to elevate service techniques, product knowledge, and hospitality standards., • Coach, mentor, and inspire staff, ensuring accountability while fostering pride, enthusiasm, and care., • Oversee reservations, floor plans, and section assignments for both Jack’s and Ventana., • Ensure consistency in table pacing, timing of courses, and presentation standards., • Manage staffing schedules, labor controls, and service coverage for peak and off-peak times., • Partner with the culinary team to ensure seamless FOH/BOH communication and execution., • Establish a structured onboarding program for new staff that reflects Desert Highlands culture., • Implement continuous education initiatives (wine pairings, mixology, service standards, etc.)., • Develop supervisors and captains into future leaders through one-on-one mentorship and coaching., • Collaborate on leadership programs such as LEAD 2025/2026 and “Culture Card” initiatives. Success in this Role The Food & Beverage Manager will be recognized as an energetic, approachable leader who balances operational excellence with cultural leadership. Success is measured not only in flawless execution but also in building a team culture where Members feel valued, staff feel inspired, and Desert Highlands’ Platinum Club standards are elevated daily. Requirements: Qualifications • Minimum 2 to 3 years of progressive leadership in luxury hospitality, club, or fine dining., • Good knowledge of wine, spirits, and food service standards., • Proven success in staff training and team development., • Excellent communication and organizational skills., • Ability to lead with positivity, energy, and professionalism in a fast-paced environment. Physical Requirements • Ability to stand and move for extended periods., • Ability to lift up to 25 lbs. as needed.

Job DescriptionDescription: Job Title: Member Services Associate Job Description: The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing exceptional customer service to current and potential members. The ideal candidate will be enthusiastic, outgoing, and have a passion for the sport of pickleball. Key Responsibilities: Membership Sales · Respond to inquiries from prospective members and provide information about club activities, events, and programs · Conduct tours of the facility and explain membership options and benefits · Process membership applications, payments, and renewals · Collaborate with marketing team to develop and distribute promotional materials and social media content · Attend community events to promote the club and recruit new members · Collaborate with club management to plan and promote special events, tournaments, and social activities Front Desk · Handle member concerns, complaints, and suggestions, and escalate issues as needed · Greet and farewell members and guests with a friendly and welcoming demeanor · Manage the front desk: check members in, answer phone calls, and respond to emails · Schedule court reservations and manage court availability · Assist with equipment rentals and retail sales · Keep the front desk and social areas clean and organized · Provide information on club events, programs, and tournaments · Assist with coordinating and scheduling private lessons and clinics · Resolve customer complaints and issues in a timely and professional manner · Work closely with the club management team to ensure the smooth operation of the club · Other duties as assigned Ambassador · Make sure all members have a curated experience · Make sure the courts, social area, member lounge, food & beverage area, locker room are clean and organized · Assist and help manage open play, leagues and events · Assist and help with ball machine rental use · Greet and farewell members and guests with a friendly and welcoming demeaner. This is a full-time or part-time position, with opportunities for growth and advancement within the organization. The Pickleball Club Member Service Associate will report to the Club General Manager and work closely with other staff members to provide an exceptional customer experience for members and guests. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity. Requirements: Qualifications: • High school diploma or equivalent required, some college coursework preferred, • 1-2 years of sales or customer service experience, preferably in a sports or fitness environment, • Excellent communication, interpersonal, and organizational skills, • Proficiency in Microsoft Office and database management software, • Ability to work flexible hours, including evenings and weekends, • Ability to stand for extended periods and lift up to 50 pounds, • Must be able to move quickly around the facility to assist members and guests

Job DescriptionDescription: Job Title: Member Services Associate Job Description: The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing exceptional customer service to current and potential members. The ideal candidate will be enthusiastic, outgoing, and have a passion for the sport of pickleball. Key Responsibilities: Membership Sales · Respond to inquiries from prospective members and provide information about club activities, events, and programs · Conduct tours of the facility and explain membership options and benefits · Process membership applications, payments, and renewals · Collaborate with marketing team to develop and distribute promotional materials and social media content · Attend community events to promote the club and recruit new members · Collaborate with club management to plan and promote special events, tournaments, and social activities Front Desk · Handle member concerns, complaints, and suggestions, and escalate issues as needed · Greet and farewell members and guests with a friendly and welcoming demeanor · Manage the front desk: check members in, answer phone calls, and respond to emails · Schedule court reservations and manage court availability · Assist with equipment rentals and retail sales · Keep the front desk and social areas clean and organized · Provide information on club events, programs, and tournaments · Assist with coordinating and scheduling private lessons and clinics · Resolve customer complaints and issues in a timely and professional manner · Work closely with the club management team to ensure the smooth operation of the club · Other duties as assigned Ambassador · Make sure all members have a curated experience · Make sure the courts, social area, member lounge, food & beverage area, locker room are clean and organized · Assist and help manage open play, leagues and events · Assist and help with ball machine rental use · Greet and farewell members and guests with a friendly and welcoming demeaner. This is a full-time or part-time position, with opportunities for growth and advancement within the organization. The Pickleball Club Member Service Associate will report to the Club General Manager and work closely with other staff members to provide an exceptional customer experience for members and guests. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity. Requirements: Qualifications: • High school diploma or equivalent required, some college coursework preferred, • 1-2 years of sales or customer service experience, preferably in a sports or fitness environment, • Excellent communication, interpersonal, and organizational skills, • Proficiency in Microsoft Office and database management software, • Ability to work flexible hours, including evenings and weekends, • Ability to stand for extended periods and lift up to 50 pounds, • Must be able to move quickly around the facility to assist members and guests

Job DescriptionSalary: Company Overview Stockdale Capital Partners is a real estate investment firm focused on owning and operating commercial properties across the U.S. We prioritize operational excellence, tenant relationships, and long-term value creation in our portfolio. The Assistant Property Manager plays a key support role in our property management team, contributing directly to the performance and presentation of our assets. Position Summary The Assistant Property Manager supports the Property or General Manager in overseeing the operations, administration, maintenance, and financial performance of assigned commercial real estate assets. This role offers a career development opportunity, preparing individuals with strong foundational experience to transition into more senior management roles. The Assistant Property Manager will be involved in everything from financial analysis and vendor coordination to tenant relations and facilities inspections. Essential Duties & Responsibilities • Assist the Property/General Manager with day-to-day operations and tenant relations., • Serve as the primary point of contact for tenants, delivering exceptional service and prompt resolution of issues., • Support onboarding and training of new tenants, including coordinating welcome communications, updating and distributing the tenant handbook, and collecting required documentation such as Certificates of Insurance (COIs)., • Email monthly rent statements, track tenant payments, and follow up on any delinquencies to ensure timely collection., • Generate monthly utility invoices and create billing adjustment forms for tenant-requested services, ensuring accuracy and proper documentation., • Manage and respond to daily tenant service requests through the Angus work order system, including maintenance issues and conference room reservations., • Oversee fitness center operations and manage membership registrations and terminations via a web-based platform., • Administer work authorization forms, working closely with vendors, engineering, and security teams to ensure safe and approved access to the building., • Maintain and manage the buildings key card access system, including issuing new badges, disabling inactive cards, and updating access permissions., • Communicate daily with contract vendors and site supervisors, including security, janitorial, and landscaping teams, to ensure consistent service delivery and resolve operational issues., • Conduct regular property inspections to identify maintenance needs and uphold high operational standards., • Assist in the preparation of annual operating budgets, monthly financial reporting, and expense reconciliations., • Maintain organized records for leases, contracts, work orders, reimbursements, insurance documents, and building access., • Support the tenant improvement and build-out process by reviewing COIs, organizing documentation for reimbursement submissions, tracking payments, and verifying lien waivers., • Coordinate Requests for Proposals (RFPs) for building projects, assist in bid leveling, and support contract documentation and vendor selection. Knowledge, Skills, & Abilities • Strong organizational, time management, and multitasking skills., • Excellent interpersonal and verbal/written communication abilities., • Proficient in property management software (Yardi) and Microsoft Office Suite., • Familiarity with commercial real estate lease structures and terminology., • Proactive and motivated with a high level of attention to detail., • Ability to work independently and collaboratively in a fast-paced environment. Qualifications • Education: College degree required., • Experience: 24 years of property management experience required, preferably in commercial real estate., • License: Real Estate license required., • Transportation: Must have reliable transportation to travel to work.

Job Description The Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel. Job duties include: 1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate. 2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue. 3. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues. 4. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls. 5. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures. Qualifications: Front desk experience in a hospitality/hotel environment a plus. Must maintain a professional appearance and a cordial attitude towards all guests and staff. Must be people oriented and able to work independently or with others as needed. Must be able to follow written and/or oral directions in English. Email resumes or apply in person at Homewood Suites by Hilton 4750 E Cotton Center Blvd Phoenix AZ 85040 Resumes may be faxed to 602-470-2102 Attention: General Manager Company DescriptionHenderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.Henderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.

Job Description * About Company: MISSION STATEMENT Our school’s mission is to provide a quality educational system to prepare students to pass the state board examination and gain entry level employment within their chosen field of study. We are passionately committed to providing a solid educational foundation to empower our team in the pursuit of excellence and we strongly believe that when people come first, success will follow. "Our purpose: To develop technically strong professionals who have been given the skill set to be successful in the industry. " About the Role: The Service Desk Coordinator creates an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom. Minimum Qualifications: Strong customer service and communication skills (verbal and written). * Ability to explain technical issues in non-technical language. * Strong problem-solving and critical-thinking skills. * Ability to work independently and as part of a team. * Strong organizational skills and ability to prioritize tasks in a fast-paced environment. * Responsibilities: * He or she responds to all service guest calls following the recommended dialogue in the Reservation Dialogue * He or she responds to all prospective Future Professional inquiries and follows the Service Desk Team * Telephone Script for Prospective Future Professionals. * He or she provides accurate service prices and promotes monthly service and Take Home promotions. * He or she follows the Millennium/Meevo scheduling procedures. * He or she completes all assigned outbound calls to include no-show calls, confirmation calls, new guest * follow-up calls, and overdue guest calls and documents tasks in the Millennium/Meevo Task Manager. Essential Job Functions: • He or she provides the first impression of the school and accommodates all guests who call or enter the, • facility using the proper dialogue., • He or she facilitates the service guest welcome and check-in, service completion, and guest checkout., • He or she is knowledgeable about all Take Home products and services offered and can recommend additional, • services and Take Home products., • He or she assists the Future Professionals in completing the service experience and performing the 2-Minute Plan., • He or she follows the daily opening and closing procedures and balances the cash drawer using the, • Meevo procedures. He or she answers the telephone using a friendly, helpful tone and uses the reservation dialogue and, • admissions call scripting when assisting service guests and prospective Future Professionals via telephone., • He or she confirms reservations in advance, follows up with no-show reservations, and makes new guest, • service reservation follow-up calls., • He or she resolves service guest challenges promptly and efficiently and follows the service refinement,, • communication, and documentation procedures., • He or she attends Pow Wow meetings (as needed), service desk meetings, monthly Town Hall meetings, team, • training, FUNraising, Free Hugs, Caper, Super Service Days and Super Service Nights, a.k.a. Style Extravaganza., • He or she monitors the guest wait time and works with the service host and ticket leader to expedite, • extraordinary guest service., • He or she maintains a beautiful, guest-ready service desk and works with the team to maintain the guest, • seating and Take Home areas., • and graduation celebrations to sustain the school culture and supports the Guest Service Leader in, • communicating the extraordinary service experience and sales strategy and plan., • He or she may be asked to perform other tasks as needed that do not appear on the job description. Work is performed in an indoor environment and requires frequent standing, bending, walking, repetitive motion, and vision to monitor. He or she travels domestically for recruitment and professional development. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: $16.00 - $18.00 hourly Responsibilities: • Perform additional bookkeeping, administrative, and accounting procedures as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Make sure every hotel guest has a pleasant stay, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications:, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Some college is preferred but a high school diploma or equivalent is required, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Excellent customer service and communication skills are required, • Overnight shift; requires flexible hoursAbout Company Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job DescriptionDescription: About Roberts Resorts & Communities: This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary: We are currently gauging interest for future General Manager opportunities across our portfolio of properties. This posting is intended to build a strong pipeline of qualified, passionate leaders who are interested in joining our team as positions become available. As a General Manager, you will be responsible for the overall success of the property—leading operations, driving financial results, building and inspiring strong teams, and delivering exceptional guest experiences. The ideal candidate is a strategic, people-focused leader with a track record of operational excellence and a deep commitment to hospitality. If you are a motivated professional seeking a new challenge with a company that values innovation, service, and growth, we welcome your interest in joining our leadership community. Performance Objectives: • Uphold Roberts Resorts' Core Values Platform to foster a positive work environment and exceptional guest experiences, • Ensure guests and residents receive exemplary service in line with Roberts Resorts' Customer Service Philosophy, • Proactively engage with marketing initiatives to boost reservations, occupancy rates, and brand visibility for Roberts Resorts., • Effectively address and resolve guest and resident complaints to maintain satisfaction and loyalty, • Lead team member selection, training, scheduling, and development efforts, ensuring adherence to policies and operational standards, • Collaborate with the management to promptly address any issues that could impact operations or guest satisfaction negatively, • Enforce compliance with resort rules, standards, and regulations, fostering a safe and enjoyable environment for all, • Monitor and manage monthly operating budgets, striving to meet revenue goals while controlling expenses, • Ensure compliance with federal, state, and local regulations governing fair housing laws and resort operations, • Assist the management team in developing the annual operating budget as needed, providing valuable insights and data, • Promote the sale of park models, new and pre-owned homes within the Resort, and facilitate the listing and selling process, • Provide essential data to support capital expenditure and expansion budget planning for the management team, • Maintain a strong focus on property leadership, fostering a culture of excellence, accountability, and continuous improvement, • Leadership: Demonstrated ability to inspire and motivate a team towards achieving common goals and objectives., • Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence., • Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates., • Strategic Planning: Skilled in developing and implementing long-term plans and strategies to drive the success of the resort., • Problem-Solving Abilities: Experienced in addressing challenges that may arise, particularly those involving multiple variables in standardized situations., • Financial Management: Proficient in managing budgets, controlling expenses, and maximizing revenue to achieve financial goals., • Team Building: Capable of building and nurturing high-performing teams through effective recruitment, training, and development initiatives., • Adaptability: Able to adapt to various situations and changing circumstances while maintaining a focus on achieving results., • Decision Making: Demonstrated ability to make timely and effective decisions, considering relevant factors and potential outcomes., • Bachelor's degree in hospitality management, Business Administration, or related field preferred., • Minimum of 5 years of experience in resort management or a similar leadership role, with proven success in overseeing operations and leading teams., • Strong knowledge of the hospitality industry, including trends, regulations, and best practices., • Excellent understanding of financial management principles, including budgeting, forecasting, and profit and loss analysis., • Experience in customer service and guest relations, with a focus on delivering exceptional experiences and fostering guest loyalty., • Demonstrated leadership abilities, including team building, coaching, and performance management., • Proficiency in computer systems and software relevant to resort management, such as property management systems and Microsoft Office Suite., • Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands, • Manual dexterity for handling paperwork and using office equipment, • Clear vision and hearing for reviewing documents and communicating effectively, • Medical, Dental, and Vision Insurance, • Employer Paid Life Insurance, • Voluntary STD, LTD, Accidental, and Critical Illness, • PTO and 11 Paid Holidays, • 401k & 401k Matching, • Working in an inclusive community Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to .

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off Essential Duties and Responsibilities: Operational Leadership: • Direct comprehensive restaurant operations, ensuring optimal performance across all service areas., • Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management., • Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service., • Manage shift operations, including scheduling, staff training, and performance evaluation., • Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting., • Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business., • Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends., • Monitor customer feedback and implement necessary operational improvements to enhance the dining experience., • Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment., • Handle HR issues and communicate effectively on urgent matters., • Actively participate in community events and foster relationships with local businesses and stakeholders., • Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction., • A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations., • Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management., • Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices., • Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment., • Deep understanding of P&L statements, budgeting processes, and cost control measures., • Availability to work flexible hours, including evenings, weekends, and holidays.

Job DescriptionDescription: About Roberts Resorts & Communities: This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary: We are currently gauging interest for future General Manager opportunities across our portfolio of properties. This posting is intended to build a strong pipeline of qualified, passionate leaders who are interested in joining our team as positions become available. As a General Manager, you will be responsible for the overall success of the property—leading operations, driving financial results, building and inspiring strong teams, and delivering exceptional guest experiences. The ideal candidate is a strategic, people-focused leader with a track record of operational excellence and a deep commitment to hospitality. If you are a motivated professional seeking a new challenge with a company that values innovation, service, and growth, we welcome your interest in joining our leadership community. Performance Objectives: • Uphold Roberts Resorts' Core Values Platform to foster a positive work environment and exceptional guest experiences, • Ensure guests and residents receive exemplary service in line with Roberts Resorts' Customer Service Philosophy, • Proactively engage with marketing initiatives to boost reservations, occupancy rates, and brand visibility for Roberts Resorts., • Effectively address and resolve guest and resident complaints to maintain satisfaction and loyalty, • Lead team member selection, training, scheduling, and development efforts, ensuring adherence to policies and operational standards, • Collaborate with the management to promptly address any issues that could impact operations or guest satisfaction negatively, • Enforce compliance with resort rules, standards, and regulations, fostering a safe and enjoyable environment for all, • Monitor and manage monthly operating budgets, striving to meet revenue goals while controlling expenses, • Ensure compliance with federal, state, and local regulations governing fair housing laws and resort operations, • Assist the management team in developing the annual operating budget as needed, providing valuable insights and data, • Promote the sale of park models, new and pre-owned homes within the Resort, and facilitate the listing and selling process, • Provide essential data to support capital expenditure and expansion budget planning for the management team, • Maintain a strong focus on property leadership, fostering a culture of excellence, accountability, and continuous improvement, • Leadership: Demonstrated ability to inspire and motivate a team towards achieving common goals and objectives., • Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence., • Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates., • Strategic Planning: Skilled in developing and implementing long-term plans and strategies to drive the success of the resort., • Problem-Solving Abilities: Experienced in addressing challenges that may arise, particularly those involving multiple variables in standardized situations., • Financial Management: Proficient in managing budgets, controlling expenses, and maximizing revenue to achieve financial goals., • Team Building: Capable of building and nurturing high-performing teams through effective recruitment, training, and development initiatives., • Adaptability: Able to adapt to various situations and changing circumstances while maintaining a focus on achieving results., • Decision Making: Demonstrated ability to make timely and effective decisions, considering relevant factors and potential outcomes., • Bachelor's degree in hospitality management, Business Administration, or related field preferred., • Minimum of 5 years of experience in resort management or a similar leadership role, with proven success in overseeing operations and leading teams., • Strong knowledge of the hospitality industry, including trends, regulations, and best practices., • Excellent understanding of financial management principles, including budgeting, forecasting, and profit and loss analysis., • Experience in customer service and guest relations, with a focus on delivering exceptional experiences and fostering guest loyalty., • Demonstrated leadership abilities, including team building, coaching, and performance management., • Proficiency in computer systems and software relevant to resort management, such as property management systems and Microsoft Office Suite., • Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands, • Manual dexterity for handling paperwork and using office equipment, • Clear vision and hearing for reviewing documents and communicating effectively, • Medical, Dental, and Vision Insurance, • Employer Paid Life Insurance, • Voluntary STD, LTD, Accidental, and Critical Illness, • PTO and 11 Paid Holidays, • 401k & 401k Matching, • Working in an inclusive community Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to .

Job DescriptionCompany Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following. Consistently provide professional, engaging, and friendly service that exceeds guest expectations: • Create a welcoming atmosphere during guest check-in and check-out., • Maintain a high level of professionalism in all aspects of job performance., • Host guests through the facility, familiarizing them with the surroundings, and explaining the wellness journey., • Educate guests on spa experiences and retail offerings, suggesting products tailored to their needs to enhance their at-home wellness routine., • Guide guests in making reservations, recommending multiple treatments and up-sells to maximize their spa experience., • Communicate all changes, cancellations, and additions to the Back of House Leadership team., • Promote a safe working environment by adhering to Hotel health and safety standards., • Process transactions and adjustments in Book4Time daily., • Accept responsibility for the cash drawer and ensure it balances at the close of shift., • Be able to lift up to 20 pounds as needed., • Perform any duties and responsibilities as assigned, including completion of daily checklists.Qualifications, • Previous experience is an asset in a salon or spa, • Sales experience required, preferably in a salon, spa, or luxury hospitality environment., • Must be able to read, write and speak English, • Bilingual is an asset, • Basic computer skills required Physical Aspects of Position (include but are not limited to): Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionCompany Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!, • 401K, Direct Deposit, etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Reservation Coordinator, effective and engaging communication is the key when speaking to fellow Colleagues and Guests. Reporting to the Reservations Sales Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Book and enter room reservation requests using the Opera Central Reservations System and Property Management System, • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities, • Update reservations ensuring a flawless check-in and check-out process, • Offer dedicated support to the Sales & Marketing team, • Meet and exceed personal and team revenue goals on a monthly, quarterly and yearly basis as applicable, • Answer incoming reservation calls in a timely manner, • Respond to leads sent from into common reservation inbox, • Follow up with clients through Lead System in TRACK, • Reply to reservation e-mails and double check accuracy of reservation/notes created, • Input Comp Room nights through CUDA forms, • Handle and distribute faxes, voice messages and written messages for external Guests, • Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering, • Assist guests regarding hotel facilities in an informative and helpful way, • Follow department policies, procedures and service standards, • Liaise with Sales and other departments as required, • Follow all safety policies, • Other duties as assignedQualifications, • Previous room reservation sales experience an asset, • Must possess outstanding guest services skills and sophisticated verbal communication skills, • Computer literate in Microsoft Window applications required, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Flexibility to work weekends and holidays as needed, • Frequent sitting throughout shift, • Occasional standing, kneeling, pushing, pulling, lifting Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionDescription: About Roberts Resorts & Communities: This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary: We are currently gauging interest for future General Manager opportunities across our portfolio of properties. This posting is intended to build a strong pipeline of qualified, passionate leaders who are interested in joining our team as positions become available. As a General Manager, you will be responsible for the overall success of the property—leading operations, driving financial results, building and inspiring strong teams, and delivering exceptional guest experiences. The ideal candidate is a strategic, people-focused leader with a track record of operational excellence and a deep commitment to hospitality. If you are a motivated professional seeking a new challenge with a company that values innovation, service, and growth, we welcome your interest in joining our leadership community. Performance Objectives: • Uphold Roberts Resorts' Core Values Platform to foster a positive work environment and exceptional guest experiences, • Ensure guests and residents receive exemplary service in line with Roberts Resorts' Customer Service Philosophy, • Proactively engage with marketing initiatives to boost reservations, occupancy rates, and brand visibility for Roberts Resorts., • Effectively address and resolve guest and resident complaints to maintain satisfaction and loyalty, • Lead team member selection, training, scheduling, and development efforts, ensuring adherence to policies and operational standards, • Collaborate with the management to promptly address any issues that could impact operations or guest satisfaction negatively, • Enforce compliance with resort rules, standards, and regulations, fostering a safe and enjoyable environment for all, • Monitor and manage monthly operating budgets, striving to meet revenue goals while controlling expenses, • Ensure compliance with federal, state, and local regulations governing fair housing laws and resort operations, • Assist the management team in developing the annual operating budget as needed, providing valuable insights and data, • Promote the sale of park models, new and pre-owned homes within the Resort, and facilitate the listing and selling process, • Provide essential data to support capital expenditure and expansion budget planning for the management team, • Maintain a strong focus on property leadership, fostering a culture of excellence, accountability, and continuous improvement, • Leadership: Demonstrated ability to inspire and motivate a team towards achieving common goals and objectives., • Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence., • Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates., • Strategic Planning: Skilled in developing and implementing long-term plans and strategies to drive the success of the resort., • Problem-Solving Abilities: Experienced in addressing challenges that may arise, particularly those involving multiple variables in standardized situations., • Financial Management: Proficient in managing budgets, controlling expenses, and maximizing revenue to achieve financial goals., • Team Building: Capable of building and nurturing high-performing teams through effective recruitment, training, and development initiatives., • Adaptability: Able to adapt to various situations and changing circumstances while maintaining a focus on achieving results., • Decision Making: Demonstrated ability to make timely and effective decisions, considering relevant factors and potential outcomes., • Bachelor's degree in hospitality management, Business Administration, or related field preferred., • Minimum of 5 years of experience in resort management or a similar leadership role, with proven success in overseeing operations and leading teams., • Strong knowledge of the hospitality industry, including trends, regulations, and best practices., • Excellent understanding of financial management principles, including budgeting, forecasting, and profit and loss analysis., • Experience in customer service and guest relations, with a focus on delivering exceptional experiences and fostering guest loyalty., • Demonstrated leadership abilities, including team building, coaching, and performance management., • Proficiency in computer systems and software relevant to resort management, such as property management systems and Microsoft Office Suite., • Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands, • Manual dexterity for handling paperwork and using office equipment, • Clear vision and hearing for reviewing documents and communicating effectively, • Medical, Dental, and Vision Insurance, • Employer Paid Life Insurance, • Voluntary STD, LTD, Accidental, and Critical Illness, • PTO and 11 Paid Holidays, • 401k & 401k Matching, • Working in an inclusive community Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to .

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