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Job DescriptionPOSITION SUMMARY The Guest Relations Manager is responsible for delivering an exceptional, personalized guest experience that reflects the standards and spirit of our luxury hotel. This position acts as the primary liaison between guests and hotel departments, ensuring that every stay exceeds expectations from pre-arrival to post-departure. The role requires grace under pressure, impeccable communication, and a genuine passion for hospitality. KEY RESPONSIBILITIESGuest Experience * Anticipate and respond to guest needs with professionalism, discretion, and warmth. * Personally welcome VIPs, repeat guests, and I Prefer members (if applicable), ensuring all preferences and special requests are met. * Conduct courtesy calls and check-ins to ensure guest satisfaction throughout the stay. * Manage guest feedback, follow up on service recovery, and communicate outcomes effectively. * Maintain guest profiles and ensure all preferences are accurately recorded for future visits. * Coordinate with all departments—Housekeeping, F&B, Spa, Concierge—to curate seamless guest experiences. Operational Excellence * Supervise and mentor the Guest Relations team and lobby ambassadors. * Partner with Front Office and Reservations to ensure accuracy of VIP arrivals and room allocations. * Prepare daily arrival reports, VIP amenity requests, and special occasion setups. * Lead the daily guest experience briefing and communicate all relevant updates to management. * Oversee lobby presence and ensure all guest touchpoints reflect brand standards. Brand Standards & Service Culture * Uphold and promote the hotel’s service philosophy, values, and rituals. * Ensure all team members embody the essence of luxury service—attentive, intuitive, and discreet. * Collaborate with Marketing and Sales to personalize experiences for loyalty and repeat guests. Administration & Reporting * Maintain accurate records of guest feedback, compliments, and complaints. * Produce monthly reports analyzing guest satisfaction trends and areas for improvement. * Assist with training programs on guest engagement and service recovery techniques. QUALIFICATIONS * Bachelor’s degree in Hospitality Management or related field preferred. * Minimum 3–5 years of Front Office or Guest Relations experience in a luxury or five-star hotel environment. * Exceptional interpersonal and communication skills. * Proficiency in PMS (Opera, Maestro, etc.) and Microsoft Office Suite. * Strong organizational skills with keen attention to detail. * Fluency in English required; additional languages a strong asset. * Poised, polished, and professional in demeanor and appearance.

Job DescriptionFOH Manager – FullService Restaurant Location: Atlanta, GA Compensation: $22–$24per hour| Guaranteed 40hrs/week (45–50hrs during peak) The newest dining destination at one of Atlanta’s premier cultural venues is seeking a poised, guestcentric FrontofHouse Supervisor. You’ll guide daily floor operations, lead a polished service team, and ensure every visitor enjoys an exceptional Atlanta hospitality experience. With another concept opening soon on property, this is an opportunity to grow with a flagship Atlanta institution. What You’ll Do • Oversee all FOH shifts, coaching a calm, professional team that embodies authentic Atlanta hospitality, • Uphold service standards, table touches, and guestrecovery procedures for local patrons and visitors alike, • Manage daily cash outs, labor reporting, and opening/closing checklists, • Coordinate with culinary leadership to maintain seamless kitchentofloor communicationWhat You Bring, • 2+years FOH leadership in an upscale or highvolume setting, • Proven ability to stay composed under pressure and model a guestfirst mindset, • Working knowledge of POS, reservations, and scheduling systems, • Appearance standards aligned with company policy (no face/neck tattoos; no nose piercings)Perks & Benefits, • Medical, dental, vision, 401(k), PTO, and more, • Closed every Monday, • Employee dining discounts, • Clear path to advance into future concepts opening

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high standards of service, quality, and efficiency. This role supports the Director of Outlets by managing staff, coordinating service delivery, and driving operational excellence in alignment with hotel standards. Essential Functions and Responsibilities • Manages restaurant staffing levels to ensure optimal performance and guest satisfaction, • Acts as the primary leader in the restaurant and represents the Director of Outlets and/or Director of Food & Beverage in their absence, • Ensures compliance with departmental and hotel policies, procedures, and service standards, • Oversees all aspects of restaurant operations, including labor management, service supervision, and inventory control, • Leads by example on the restaurant floor, ensuring consistent delivery of high-quality food and service, • Engages with guests regularly to ensure satisfaction and address any concerns promptly, • Prepares requisitions and monitors operational costs to stay within budgetary guidelines, • Reviews payroll reports and adjusts staffing levels based on business volume, • Coordinates with the Culinary leadership team to communicate special requests, VIPs, and large party reservations, • Recruits, trains, evaluates, and develops restaurant staff in accordance with hotel standards, • Implements and monitors training programs, including new hire onboarding and ongoing service excellence initiatives, • Conducts performance evaluations and provides coaching and development opportunities for team members, • Attends hotel and departmental meetings to stay informed and maintain effective communication across departments, • Assesses guest feedback and market trends to recommend improvements in service, menu offerings, and operations, • Maintains a visible presence during peak service periods, ensuring smooth coordination between front-of-house and back-of-house teams, • Promotes a culture of teamwork and collaboration, • Communicates issues or concerns promptly to appropriate leadership, • Maintains a professional, friendly, and helpful demeanor with guests and colleagues, • Participates in required training and development sessions, • Ensures cleanliness and proper maintenance of equipment and work areas, • Follows emergency procedures and safety protocols, • Adheres to hotel policies, standards, and grooming guidelines, • Supports sustainability initiatives, including recycling and waste reduction, • Stays informed about hotel updates, promotions, and events, • Associate degree or higher in Hospitality or Restaurant Management, or equivalent professional experience, • Minimum of two years of management experience in a high-quality restaurant or luxury hotel food service operation. Leadership experience in a steakhouse concept preferred., • Food Service Manager certification or ability to obtain certification as required by local regulations, • Strong leadership, organizational, and communication skills, • Proven ability to manage operations efficiently while maintaining high guest satisfaction, • Flexibility to work weekends, holidays, and varied shifts

Job Description OVERVIEW: A people first, hospitality restaurant group with multiple concepts and a core philosophy that defines its culture as serving the person who is serving the guest seeks a GM for one of its popular high volume restaurant concepts in Atlanta. The culture of the brand focuses on treating and serving the team with dignity, respect, and care. This concept brings a seaside restaurant vibes to landlocked Atlantans with high-quality, sustainably sourced seafood and beach-food classics. The General Manager leads all aspects of restaurant operations by leading the team in an open, positive and approachable manner. He/she monitors the restaurant in its entirety, controls reservations and seating and oversees menu changes in addition to hiring, training and developing all staff. He/she monitors the service and performance of the team and is able to anticipate guests’ needs to proactively and effectively ensure guests’ total satisfaction. The General Manager leads daily meetings while fostering an educational and positive work environment. REQUIREMENTS: • 10-years of progressive restaurant experience preferred, five of which are in senior management., • Experience in a high volume, full service environment, • Passion and proven results in delivering warm hospitality to guests and team alike, • Experience in fine dining or award winning full service restaurants is preferred, • Financial acumen: can read and lead a P&L, • Passion for quality ingredients, great wine/beverages, and amazing service BENEFITS • Salary $100,000 – $120,000/yr. DOE, • Relocation for out of state candidates, • Generous quarterly bonus program, • Full benefit eligibility after 30-days of employment. Major Medical, Dental, Vision, Life Insurance, • A supportive culture and ethical work environment, • Dynamic performance-based raises and promotions, • Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance, • Significant Long-term Retention bonuses, • Family time on most major holidays: New Year’s Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas Eve and Christmas Day, • 50% discount at the restaurant groups restaurants in Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park, • Specialized leadership classes and personalized support for career advancement, • Employee-led Mentorship programs, Advisory Council and Safety Committee, • EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description Overview We are seeking an experienced and service-driven Service Manager to join the leadership team of a highly regarded upscale restaurant in Atlanta, GA. This individual will be responsible for leading front-of-house operations, ensuring exceptional guest experiences, and upholding the highest standards of hospitality and service excellence. The ideal candidate is a hands-on leader with a passion for hospitality, strong team development skills, and the ability to thrive in a high-volume, detail-oriented environment. Key Responsibilities • Lead and oversee all front-of-house operations to ensure smooth and efficient service., • Deliver exceptional guest experiences by maintaining high standards of hospitality, presentation, and professionalism., • Recruit, train, and mentor front-of-house staff to deliver consistent, polished service., • Collaborate with the culinary and bar teams to ensure seamless coordination between service and kitchen operations., • Manage daily service flow, reservations, and floor plans to optimize guest satisfaction and table turns., • Address guest concerns promptly and professionally, fostering long-term guest relationships., • Oversee staff scheduling, labor costs, and performance evaluations to ensure operational efficiency., • Support the management team with administrative and financial reporting tasks as needed., • Uphold brand and service standards, ensuring compliance with health, safety, and sanitation regulations. Qualifications • 3–5+ years of experience in upscale, full-service restaurant management., • Proven ability to lead, train, and inspire high-performing service teams., • Strong floor presence with excellent communication and guest relations skills., • Working knowledge of POS systems, reservation platforms, and restaurant operations software., • Exceptional attention to detail, organizational skills, and multitasking ability., • Passionate about hospitality and creating memorable guest experiences. What We Offer • Competitive salary and performance-based incentives, • Comprehensive benefits package, • Opportunities for professional growth within a respected hospitality group, • Supportive and team-oriented work cultureCompany DescriptionRestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!RestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!

Job Description The Community Manager will oversee the member experience and concierge teams ensuring high touch customer service is presented to members at all times. Duties/Responsibilities: • Coordinates and oversees all member requests, ensuring quality service is provided., • Greets and welcomes guests, conducts tours, and books reservations as needed., • Works to resolve issues or problems that guests may experience., • Handles special requests and accommodations., • Inspects facilities to ensure compliance with applicable standards and regulations., • Ensures maintenance issues are addressed in a timely manner., • Analyzes financial information; plans and facilitates purchases in order to maintain a seamless guest experience., • Coordinates services with outside suppliers, vendors and event planners., • Assists in member billing and accounts, • Assists in maintaining CRM membership profiles in accordance with standards utilizing the system functionality to stay organized, generate reports, etc., • Assists in ideation, planning and execution of member events and programming based on member interests and feedback, • Performs other related duties as assigned., • Recruits, interviews, hires, and trains new staff for the concierge team., • Oversees the daily operations and staffing of the concierge team., • Handles discipline and termination of employees in accordance with club policy.Required Skills/Abilities:, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Extensive knowledge of hospitality industry., • Proficient with Microsoft Office Suite or related software.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer. 1Yl1peK3j6

Job DescriptionSalary: 20-35 hour Materials Specialist Contract Position (Atlanta, Georgia) How would you feel about providing high-end, end-to-end aviation services to a major business partner with the freedom to design new concepts and the resources to bring them to life? Imagine a career where the only limits are your creativity and ambition. At Aviation Service Partners (ASP), you can achieve this. We believe that by empowering and preparing the leaders of the future, anything is possible. If you want to fulfill your professional dreams, we have a place for you. Aviation Service Partners (ASP) is seeking a Materials Specialistfor a contract role based in Atlanta, Georgia, supporting one of our major customers. ASP specializes in sourcing and providing the worlds top MRO service, maintenance, engineering, and project management teams to deliver end-to-end MRO solutions that are cost-effective, high-quality, and reliable. What you will be doing: Materials Specialist- Department: Materials / Supply Chain Reports to: Materials Manager / Project Manager Location: Hangar / On-site (travel as needed) Position Summary The Materials Specialist ensures the right parts, kits, and documentation are available at the right time to support aircraft modification and maintenance events. This role partners closely with project management, engineering, and supply chain (including Delta teams) to plan, procure, kit, and control materials for scheduled and emergent work. Key Responsibilities • Materials Management, • Plan, procure, and stage parts/kits to meet maintenance and modification schedules; maintain kit completeness and traceability., • Create, manage, and escalate POs; coordinate shipping/receiving, vendor communications, and expediting (AOG/emergent)., • Maintain accurate inventory levels, shelf-life, and rotable/exchange tracking; reconcile discrepancies., • Technical & Engineering Literacy, • Read and interpret engineering BOMs, work cards, EOs/SBs, IPCs, and drawings to validate part numbers, alternates, and effectivity., • Partner with engineering on BOM clarifications/revisions and configuration control., • ERP & Order Management, • Create/track production orders and EO kits in ERP/MRP; ensure statuses, reservations, and backorders are current., • Record material movements, serial/lot control, and documentation (8130-3, EASA Form 1, CoC) for compliance., • Real-Time Problem Solving, • Resolve hangar floor shortages in real time; prioritize critical paths and coordinate cross-functionally to remove blockers., • Drive root cause/corrective actions for repeat shortages, late POs, and kit misses., • Communication & Collaboration, • Coordinate daily with Delta project management, engineering, and supply chain; provide clear status, risks, and ETAs., • Document deliverables, actions, and escalations; contribute to readiness and turn-up/turn-down meetings., • Project & Time Management, • Familiarity with airline modification programs such as: A350 Cargo Vent Mod, A330-900/A350-900 Avionics Upgrades, A350 Potable Water Service Mod. Required • 3+ years in aviation materials, MRO, or airline supply chain supporting maintenance/mods., • Proficiency with ERP/MRP (e.g., TRAX, AMOS, Ramco, SAP, Quantum) and Excel (lookups, pivots)., • Strong BOM literacy and ability to navigate IPC/AMM/SRM/EO/SB references., • Proven experience expediting, kitting, and resolving real-time shortages in a hangar environment., • Clear written and verbal communication; ability to coordinate with engineering and project teams (including Delta)., • APICS/ASCM CPIM or CSCP; IATA/49 CFR Dangerous Goods (Awareness) and/or HAZMAT shipping., • Forklift/power-industrial truck certification., • Kit readiness/on-time availability 98% for scheduled tasks., • Critical shortage cycle time and AOG response within target., • PO aging/backorder reduction and inventory accuracy within tolerance., • On-site role aligned to hangar schedule; overtime as needed to meet modification milestones., • Must meet airport badging requirements and pass background/drug screening., • Adhere to company safety, FAA, and customer (Delta) policies and procedures.

Job Description Join the team redefining luxury hospitality in Atlanta. Join FORTH. You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax? We create that feeling, with passionate people like you. FORTH is thrilled to announce a variety of opportunities at our brand-new property that opened summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. The Coordinator will work closely with the General Manager and Director of Sales, and will have the opportunity to get Full-Time hours working with our Front Office Management Team to continue efforts to deliver outstanding guest service and financial profitability! You will be responsible for establishing a strong tie with our customers and working very closely with the customer in setting up their group details, as well as any banquet/catering functions. You will also play a vital role in creating an Excellent and memorable stay for our guests. Your responsibilities include warmly welcoming, guests, providing exceptional service in person or over the phone, and ensuring smooth check-in and check-out processes. Essential Functions • Answer incoming calls and direct or handle appropriate requests., • Answer calls and/or contact clients to follow up on specific information (room list, billing information, etc.). Follow through with reservations, front desk, and accounting accordingly., • Secure rooming lists, direct bill applications, tax exempt forms, VIP names, VIP amenities, and complimentary rooms in a timely manner for all incoming groups., • Effectively complete all group resume documents for processing and distribution to all appropriate departments, • Continually update and detail already definite bookings and existing accounts within the allotted time period (3 weeks) for distribution to all appropriate departments., • Conduct hotel tours when needed or appropriate. Requirements • Bachelor's degree from a four-year college or university; or equivalent combination of education and experience preferred, • One to two years in related experience and/or training., • Microsoft Office proficient - Word & Excel, • Basic reading, writing, and math skills, • Regularly required to talk, hear and interact with guests, • Frequently required to stand and use hands to finger, handle, or feel objects, tools, or controls, • Occasionally required to walk, sit, and reach with hands and arms, • Frequently required to lift and/or move up to 10 pounds, and stand for long periods of time., • May be required to work nights, weekends, and/or holidays

Job Description Department: Customer Service FLSA Status: Hourly Nonexempt Location: Atlanta, GA | KFTY Position Level: Entry Level Reports To: Customer Service Manager Schedule: Full-time & Part-time (All Shifts) The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service experience on each interaction. As the first impression that customers of Hill Aircraft are greeted with, the CSR is empowered to create positive, personable, and memorable interactions with every individual they come in contact with. The Customer Service Representative has an interest in the aviation industry with a passion for customer service. Position Summary: The Customer Service Representative (CSR) is an essential position as part of the Customer Service team, performing a number of important duties related to the extraordinary service experience and overall care for guests within the Fixed Base Operation (FBO). The CSR is directly involved in communicating with corporate flight departments, flight crews, aircraft owners, high-profile clientele, vendors, and team members to ensure that requests critical to the successful operation are handled appropriately. The CSR is an exceptional relationship builder and highly outgoing with the drive to provide world-class customer service in aviation. The CSR represents Hill Aircraft in a positive and professional manner, while upholding the values of a family owned legacy aviation business. Direct Reports: • Represent the company in a professional manager and put the customer first at all times., • Support a positive and harmonious working environment with the team in order to provide the highest levels of the customer service experience., • Create memorable service experiences for guests on each visit., • Ensure all Customer Service operations are conducted daily in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to the NATA Safety 1st., • Perform all the general functions of the Customer Service Representative position including greeting customers, making reservations, and answering or making phone calls., • Perform Concierge Service duties with customers on the ramp including greeting planeside and valeting vehicles., • Arrange and fulfill service requests including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations., • Accept and relay ground service requests to team members such as aircraft fueling, arrival or departure information, parking, and other ground service required., • Process service and point of sale transactions including billing and payments., • File internal records related to service transactions accurately and efficiently., • Clearly handle radio communications both air-to-air with pilots and ground two-way with Line Service., • Support a culture of unity and cooperation as a team., • Type email responses to customers or send letters of confirmation for reservation requests., • Perform detail-oriented responsibilities, assigned projects, and complete paperwork or reports both as a team and individually., • Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs., • Work with agents and local approved vendors when handling customer requests., • Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company in person, by radio, in writing, email, and over the phone., • Oversee that all additional shift duties and assigned tasks are completed thoroughly and that any checklists accompanied are filled out before the end of the shift., • Minimum of (1) years FBO or other related experience within the general aviation industry., • Minimum of (2) years of in customer service, hospitality, or concierge related fields, especially in aviation., • High school diploma or GED certificate., • Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire., • Special consideration with prior experience in Total FBO software., • Desire to serve others., • Naturally outgoing with a passion for providing an outstanding customer service experience., • Excellent communication abilities (written, typing, phone etiquette, two-way radio, and oral) in English., • Strong interpersonal aptitude and ability to work well on a team., • Consistently demonstrated organizational and time management skills., • Ability to multitask on occasion., • Tactful, courteous, and conscience of customer's needs., • Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner., • Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance., • Basic knowledge and comfort level when using computers., • Intermediate proficiency with Microsoft Office programs (Word, Excel, Outlook)., • Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions., • Must possess a valid driver's license (21 and older) without restrictions and have acceptable driving record that meets company insurability requirements., • This is an hourly, nonexempt position. This position requires working flexible hours including mornings, evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and department operations., • Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening., • Operation of motor vehicles., • Ability to handle moderate physical activity outside on ramp operations., • Ability to lift and/or move up to 30 pounds such as boxes, bags, stock supplies, or carpets., • General office and FBO building conditions., • Regularly sitting, standing, walking around inside and outside., • Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge)., • Driving vehicles on active ramp. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Description As the Conference Service Manager, the primary role is to be the bridge between our clients and the hotel operations team. Responsibilities: • Once the Sales Team hands over the booked Group Account with Events attached, precisely communicate with clients to ensure all event documents are carefully prepared and finalized using tools and systems provided, • Ensure all site inspections and client visits (after handover) to the hotel are successful by planning carefully and delivering accurate details to all departments., • Ensure events are detailed and implemented seamlessly by managing group event sales bookings, optimize revenues, and discover up-sell opportunities while positively impacting our guests and colleagues., • Monitor guest room blocks, ensuring contract adherence and optimizing revenue opportunities, • Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities, • Alert clients about potential attrition charges for rooms and F&B if bookings or revenues are projected to fall short of the contract, • Supervise the client payment process, from hand over to the final bill, • Document all customer exchanges and ensure all information is up to date and accurate in the booking platform at all times for vital documents such as BEOs, payment forms, diagrams, agendas, etc., • Create banquet event orders and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests., • Oversee the timely distribution of Banquet Event Orders (BEOs) in line with hotel deadlines, • Partner with hotel staff for pre-and post-event meetings including BEO weekly meetings, • Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting., • Be on-hand during key event moments to engage with clients, ensure all details are executed correctly, and address immediate requirements, • Adhere to the Event Sales and Conference Services Department’s standard operating procedures., • Help establish and maintain hotel’s marketplace position within social and corporate communities., • Be aware of departmental revenue and up sell at every possible opportunity., • Participate in all regular and operational meetings as required, • Coordinate all aspects of conferences as assigned to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (to include floral) requirements., • Collaborate with the client and front office for any corrective actions, • Ensure all known opportunities are in the CRM/Booking Platform and completely accurate and always updated, • Ensure VIP group reservations are correctly allocated, • All other duties as required Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Description Job Description Product Development Manager Position: Product Development Manager Area: Product Development Reports to: Vice President, Product Development Location: Remote Target Start: Immediate Who are we, The Classic Difference: Classic Vacations is the #1 rated luxury vacation wholesaler for Travel Advisors. We have one goal: to do whatever it takes to ensure that your clients are not just satisfied with their vacation but completely delighted. We are dedicated to helping you create the best possible vacation experiences for your clients. You can count on us to deliver world-class accommodations, exceptional privileges, and unparalleled service to your clients. That is the Classic® difference. It is the difference between a good vacation and a great one. Position Overview: The Product Development Manager turns the product vision, set by the director, into a reality working closely with the suppliers daily, weekly monitoring the financial results and executing on hotel marketing/merchandising plans. This position requires a detailed knowledge of the product, Classic’s strategies, operations, and the ability to use detailed financial information to make decision which drive sales and profits. Once the product model is determined, the PD Manager is responsible for maintaining relationships with the hotel sales managers and reservations managers, negotiating, and executing supplier, marketing plans, as well as monitoring and increasing product profitability. Travel Requirements: 20%-30%; 2-4 Market Visits as needed, Industry tradeshows as determined with Vice President, all applicable company events Responsibilities include: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Develop and maintain sales, marketing, reservations, and front office relationships to assure Classic service and contract standards, • Maintain positive internal relationships with all selling arms of Classic including Sales and Reservations, • Develop and maintain relationships with key tour and activity contacts within product line, • Develop Tourism bureau relationships as needed/determined by the Vice President, • Marketing Plans, • Secure marketing funds from as many hotel partners to participate in our most popular marketing, • Campaigns., • Work closely with and in collaboration with Marketing to deliver marketing plans down to the individual hotel when applicable., • Coach and drive suppliers to meet promotion and marketing timelines., • Request marketable exclusive hotel promotions, review, and prioritize., • Pricing, • Maintain our “Price Guarantee” and “Most Favored Nation” (MFN) status where no component of the vacation experience can be purchased at a lower price through any other distribution channel or buying direct., • Secure consortia amenities for preferred hotels, or at the very least an alternate amenity., • Merchandising:, • Monitor Top Picks Program shared among the Team members. Choose one Manager’s special, as required, and highlight the most compelling offer, • Exposure, above and beyond marketing tactics. – Provide free marketing opportunities to the most supportive partners and ensure this action is communicated to them on a timely basis with the dollar value associated., • Profitability, • Serve as expert regarding contract terms and addenda for product line including:, • Rates, yields, room categories and associated margins, • Terms & conditions and how they affect Classic Vacations’ ability to conduct business, • Negotiate with hotels for items over and above contract (negotiate for load errors, extra inventory, reduce/waive cancellation penalties, etc.)., • Manage daily and weekly financial performance including:, • Managing pricing/margins to shift share and maximize revenues, • Maintain summary files for all contract information, • Evaluate Classic’s competitive position (margins, sales, etc.) while meeting plan requirements, • Determine and/or influence market trends by communicating monthly results with vendors, • Monitor market trends and competitor activity and provide analysis and recommendations to Vice President, • Ensure appropriate and consistent overall management of market, • Provide support to the Product Vice President, • Assist in the development of department objectives based on corporate strategies, • Coordinate and execute RFP Process, • Training:, • Train Reservations Agents on New hotels in your region, • Perform webinars to Travel Agents and others as required, • Travel Industry Experience Preferred, • Passion for products, trends, insights, possibilities, and development., • Ability to establish and maintain strong customer relationships with internal and external customers, • Demonstrated ability to be highly organized while managing multiple projects to completion against tight deadlines., • Ability to work in a fast-paced work environment., • Be a team player and have a passion to support the team, • Thrive in a collaborative, matrixed environment, coordinating with multiple people and global functions., • Strong Analytical and Mathematical Skills, • Strong project management skills, including the ability to juggle multiple projects simultaneously, prioritize and meeting deadlines, • Outstanding Relationship and Customer Service Skills, • Proficient computer skills, typing (50 WPM+), • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, • Excellent verbal and written communications skills, • Must possess problem solving skills as well as the ability to multi-task., • Achieve a clear understanding of the Company’s Vision, Mission Statement, philosophy, goals, and objectives, and communicate them effectively to hotel and ground suppliers as well as Tourism Boards., • Ability to further develop Luxury vision in existing destination., • Communicate with vendors clearly and professionally, and able to effectively negotiate within company parameters, • Excellent verbal and written communication skills to represent Classic Vacations’ policies and products to staff and vendors., • Understand and clearly articulate the cause and effect of any action as they relate to other departments through a product life cycle., • Effectively communicate problems and resolution options to all levels of staff within Classic Vacations Executives, Reservations, Sales, Marketing, Customer Service, Vendor Payables as well as to the vendors, • Actively participate in departmental and company meetings, sharing best practices and helping to solve problems, • Ability to influence internal and external decision makers, • Represent Classic Vacations at designated industry events as needed in a professional and knowledgeable manner, • Share succinct feedback from meetings with hotel partners in writing when designated product manager was absent from the meeting., • Make final decisions regarding client issues and vendor offloads, • Listen attentively to factual feedback from others and act in a manner conducive to resolving the issue or necessary action. Terms of Employment: • Hours: Full – Time Employment., • Pay rate: USD Salary Depending on Experience Bonus Opportunity as well, • Medical, Dental, Vision, 401K, • Prolonged periods sitting at a desk and working on a computer It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling (full-time and part-time options), • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionDescription: Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests. If you have a passion for planning and executing exceptional events, developing client relationships, and driving sales success, we want you to be part of our team! As an Catering & Event Sales Manager, you'll play a pivotal role in bringing our hotel’s event offerings to life, ensuring our clients have a memorable experience while maximizing revenue. Your responsibilities will include: • Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication, • Responsible for booking Catering Only Business and Detailing all Banquet and Catering Events and execution, • Book new catering business also the ability to detail the events, • Achieve catering booking goals, • Work with the operation team to execute group, meeting, and event business, • Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships, • Quote rates and availability to customers from catering leads alongside revenue management for optimal pricing, • Upsell to current groups and events, • Communicate effectively with all hotel departments but also work independently, • Set-up and execution of events as needed, • Work with client directly to form Banquet Event Orders allowing the group to accomplish their goals, • Assist with other areas as assigned by the General Manager, Director of Sales and Marketing, Director of Group Sales, and VP of Sales and Marketing, • Work with outside catering companies and local vendors to execute successful events, • Log all sales related activity in the sales software system, • Utilize onsite reservation system- Lightspeed experience preferred to manage group reservations Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy: • Competitive salary plus quarterly and annual bonus, • A dynamic work environment in a newly refreshed space, • Opportunities for career growth and development within StepStone Hospitality, Inc., • A chance to engage with guests from around the world in one of Atlanta's most sought-after locations, • Free Parking, • Free Breakfast, • Knowledge of CI/TY and Marriott systems to include Lightspeed, • Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome, • Well organized and detail oriented, • Ability to work independently, • Display initiative, perseverance and analytical skills, • Effective communication & additional language ability preferred., • Must have a comprehensive knowledge of all hotel departments and functions., • Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations., • Ability to timely obtain any required licenses or certificates.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Monday through Sunday Shifts 6:30am to 3:30pm or 3:30pm to 11:00pm Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Reports To: Director of Front Office POSITION SUMMARY The Front Desk Manager oversees all aspects of the front desk operation to ensure a seamless arrival and departure experience for every guest. This role is responsible for maintaining the highest level of service, professionalism, and efficiency while embodying the brand’s commitment to luxury hospitality. The Front Desk Manager leads, trains, and motivates the front desk team to consistently deliver personalized and anticipatory service that reflects the hotel’s standards of excellence. KEY RESPONSIBILITIESGuest Experience & Service Excellence * Oversee daily front desk operations, ensuring all guests receive a warm, professional, and efficient check-in and check-out experience. * Maintain a visible presence in the lobby to engage guests, resolve concerns promptly, and ensure satisfaction. * Anticipate guest needs and preferences, collaborating closely with the Guest Relations team to personalize experiences. * Ensure proper handling of VIPs, I Prefer members, and repeat guests in accordance with brand standards. * Monitor and address guest feedback, implementing service recovery procedures where needed. Leadership & Team Management * Supervise, train, and develop front desk agents, night auditors, and shift leaders to ensure consistent service delivery. * Foster a culture of teamwork, empowerment, and accountability within the department. * Conduct regular performance evaluations and coaching sessions. * Schedule and manage labor to balance service excellence with cost efficiency. Operational Efficiency * Review and manage all front desk financial transactions, ensuring accuracy in billing, payments, and reports. * Oversee room allocations, upgrades, and rate adjustments in coordination with Reservations and Revenue Management. * Ensure compliance with hotel policies, credit procedures, and security standards. * Prepare and present daily and weekly reports to the Director of Front Office. * Oversee proper handling of group arrivals, early check-ins, and late departures. Collaboration & Communication * Partner with other departments—Housekeeping, Concierge, Engineering, and Security—to ensure seamless guest experiences. * Communicate effectively with all departments regarding VIP arrivals, special requests, and guest preferences. * Support the Director of Front Office in implementing departmental initiatives and guest service enhancements. QUALIFICATIONS * Bachelor’s degree in Hospitality Management or related field preferred. * Minimum 3–5 years of progressive Front Office experience, with at least 2 years in a supervisory or management role at a luxury or five-star property. * Strong leadership, coaching, and team-building skills. * Excellent communication, problem-solving, and decision-making abilities. * Proficiency in PMS (Opera Cloud, Maestro, or similar) and Microsoft Office Suite. * Fluent in English; additional language skills highly desirable. * Professional appearance and demeanor consistent with a luxury brand. CORE COMPETENCIES * Guest-Centric Leadership * Service Recovery & Problem Resolution * Financial & Operational Acumen * Team Development & Motivation * Communication & Collaboration * Attention to Detail

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling (full-time and part-time options), • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Front Desk Associate - Tennis Center Capital City Club Brookhaven is a private club located in the historic Brookhaven neighborhood of Atlanta. We are home to a beautiful 18-hole golf course, several unique dining facilities, a large aquatic facility, and state-of-the-art tennis and fitness facilities. We pride ourselves on exceeding expectations in everything we do. Currently, our Tennis Center is looking for enthusiastic, professional, and service-oriented individuals to join our Capital City team. We offer a competitive hourly wage, free parking, holiday/vacation pay, free meals, and opportunities for career development and supportive workplace! Job Summary: This job is a part-time to full-time evening position and must be available evenings and weekends. Responsible for providing and maintaining a clean, positive, and enjoyable experience for all members and guests at the Capital City Tennis Center. Responsibilities and Duties • Wear a tennis staff issued uniform apparel piece that has the club logo, and your name tag, • Maintain a clean, organized, and safe working environment, • Conduct cleaning duties such as swiffering/vacumming shop floor and dusting of retail merchandise fixtures, • Acknowledge members and guests respectfully and promptly when they enter and depart the Tennis Shop, • Receive incoming phone calls, book reservations, answer questions and relay messages, • Communicate effectively and enthusiastically with great member and guest service, • Responsible for the sales transactions of all apparel and merchandise in the Tennis Shop, • Assist the Tennis Operations Manager with merchandising tasks and monthly shop inventory, • Must be at least 18 years of age, • Great customer service skills, • Proficient in Microsoft Office software (specifically Excel, Word, Publisher, and Outlook), • Ability to work weekend and holiday shifts, • CRP/AED certification, • Excellent interpersonal, communication, and organizational skills, • Show strong interest and comfortability in the fitness and health field, • Excellent multi-tasker All job applicants at this company who have been offered employment will need to undergo testing for the presence of illegal drugs as a condition for employment. Powered by JazzHR mwVU4OrgZe

Job Description "I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention. To tell the story of Sézane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew. Sézane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day." - Morgane Sezalory, Founder & CEO. To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Care to imagine what comes next with us? We can't wait to hear from you! We are seeking the talents of a Keyholder to contribute to the next chapter of Sézane’s journey. The position is based in Ponce City Market in Atlanta, GA. Your missions will be the following: Ensure a unique customer experience within your boutique: • Demonstrate proactivity, expertise and passion (keys to experience), • Orient apartment and web solution (omnichannel), • Use the different Sezane & October communication channels to develop your crop products, • Transmit your products, knowledge and sales techniques by demonstrating pedagogy to customers and employees, • Propose recommendations and constructive proposals to floor managers by offering you on your knowledge, the needs of the customers, your expertise and the knowledge of the team, • Provide quality concierge service by respecting the relevant procedures Be the Floor Manager relay: • Have a 360 field vision to ensure an optimal customer experience, • Be available to all employees through your field presence, • Lead and empower teams on a daily basis, • Communicate the information necessary for the activity, • Foster cooperation within the team and between Managers, • Create group cohesion and mutual support, • Manage your team by motivating it and creating a positive and harmonious work environment, • Generate enthusiasm and passion through team animations, morning briefings, information sharing, • Train new employees, • Embody your role as local manager by sharing employee questions with the Floor Manager Guarantee the brand image: • Be responsible for the incarnation of the brand by the teams (Grooming / Attitude), • Ensure the good maintenance of the apartment, • Participate in the establishment of collections and ensure follow-up, • Ensure that the merch is maintained throughout the day, • Follow fashion trends, ensure competitive intelligence Be responsible for operations and efficiency: • Plan and organize store activity (daily planning), • Master Sézane policies, standards and procedures, • Apply and enforce operational processes, in particular cash management (opening and closing), • Manage specific processing processes (returns, exchanges, reservations), • Train Employees in the use of cash registers, the related procedures and transmit them good practices in order to offer the best Customer Experience, • Ensure the safety of people and property., • Fighting shrinkage Requirements • Passionate about retail, you want to satisfy your customers through your sense of service and your generosity., • Through your posture and your proactivity, you are a conductor in the field and like to lead your team by example., • You are good at supporting and developing your employees to guarantee optimal customer service. $27 per hour Plus a competitive benefits package Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation. If this role and Sézane speaks to you, apply now !

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development, • Flexible schedule, • Opportunity for advancement, • Training & developmentAre you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio! We are looking for positive, confident, results-oriented team members who love to connect with people. We Offer • Hourly Pay plus commission and bonuses based on types of memberships sold and paid out monthly, • While in sales training, the potential to earn a commission when shadowing other sales associates, • No experience is required. We offer comprehensive training., • All employees will receive hands-on training regarding the business and Perspire Health and Wellness Philosophy, • Gain marketable skills! We have 30 years of combined sales experience and are happy to mentor the right employee., • Once onboarded, we will provide tailored ongoing 1:1 support, • Free to use our Infrared Saunas as much as you want, • We offer flexibility to choose shifts within our Saturday and Sunday schedules, • Established career track to be promoted to assistant studio manager with a pay increase, • Great working environment! Snacks, sparkling water, juices, food, and additional perks!, • Employee recognition incentives (gift cards,...etc.), • Open door policy: an owner who knows your name and is always open to your needsBelow are our available shifts. Schedule flexibility is available to choose your shifts from the options below., • Monday through Friday, 6:30am-2:00 pm, • Monday through Friday, 1:00pm-9:00pm, • Saturday and Sunday: 7:30 am to 1:30 pm, • Saturday and Sunday: 12:00 to 6:00pmHere's what you need to bring:, • A genuine desire to promote positivity and provide exceptional service, • A consistently fantastic team-player attitude, • A verifiable history of excellent attendance, • Evening and weekend availabilityHere's what youll be doing:, • Sell memberships with confidence in a commission-based atmosphere, • Reaching out to leads using our CRM with high-energy, • Promote the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership, • Set reservations and book follow-up appointments, • Accommodate members, making them feel relaxed and welcome, • Administer studio tours for new guests, • Answer all questions about services and the facility, • Maintain clean facility, turnover/cleaning of individual sauna rooms, • Maintain and organize the facilitys towel supply areaWhen you're ready to love your job and achieve your full potential, let's talk. Competitive pay with successful training completion + commission

Job Description Overview The Sales Administrative Assistant is the first point of contact for all guests calling or visiting the Sales Office. This position is responsible for assisting with the daily activities and administrative functions for the Director of Sales and Marketing and ultimately all the sales and catering managers. Responsibilities • Answers sales phone lines in a timely manner, • Takes messages, handles customer requests and forwards leads/inquiries to the Sales Lead Coordinator immediately. Communicate requests to appropriate departments., • Performs daily office duties including, but not limited to, filing, faxing, copying, creation of files, gift certificates, retrieving and delivering mail, and creating and delivering amenity requests with cards to Star Services., • Ensure that any DOSM VIP reservations are entered into the PMS and coordinate amenity and card., • Control of parking validations and log system., • Taking, typing and distribution of meeting minutes from monthly sales meeting., • Prepares and distributes all correspondence, including letters, emails, etc. for DOSM or other sales managers as needed. Ensures that all correspondence is 100% accurate., • Schedules and prioritizes work load for the DOSM., • Generate the Weekly Sales Activity Report, • Distribute monthly forecast., • Ability to generate 30-60-90 day forecast as needed by Director of Sales & Marketing., • Maintain Reference Library, association memberships, trade show information, & mailing lists., • Works with the IT Manager to create necessary reporting for DOSM., • Develop and maintain productive, service focused working relationships with external and internal customers, representing the company and becoming a known point of contact., • Provide accurate, up to date information to appropriate internal contacts, responding to requests in a timely manner, and maintaining a working knowledge of the hotels products and services., • Continually audit and review office management and administration systems, implementing improvements where necessary and keeping the office appropriately stocked with supplies., • Develop and utilize a working knowledge of all sales managers’ in-house groups and arriving groups over a rolling 10 days cycle., • Provide support when Director of Sales and Marketing and/or other administrative support personnel are out of the hotel., • Perform daily and weekly tasks as outlined by the Director of Sales and Marketing., • Have a personal impact, taking responsibility and using initiative to resolve issues., • Approach tasks orderly, with tenacity and determination, completing work to the required standard within the deadlines agreed., • Maintain a high level of professionalism in dealings with customers., • Be motivated, committed and enthusiastic, seizing opportunities to learn new skills or knowledge in order to improve personal performance., • Be flexible, responding quickly and positively to changing requirements., • Maintain team focus by showing co-operation and support to colleagues in the support of department goals., • Maintain filing system. File contracts and correspondence daily., • Scheduling of appointments for Director of Sales and Marketing., • Computer support: Word processing, spreadsheets, databases, e-mail and Windows applications – PowerPoint for DOSM and Sales Team., • The ability to effectively execute/maintain the sales process through handling of site tours as needed and inquiry calls, • Checks email daily and distributes potential sales leads to the lead coordinator., • Knowledge of Hard Rock Hotel New Orleans food and beverage operations., • Assists in organizing tradeshows and sending collateral to customers., • Assists other Sales Assistants, Coordinators, and Sales Managers as needed, or as business levels require., • Collating and copying informational and marketing packets for meetings; mailing as requested., • Ensure all site inspections and client visits to the hotel are successful by detail planning and communicating accurate details in advance to all departments. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High school diploma or equivalent experience and training, college degree preferred., • Two years' experience, preferably in the hospitality industry or a catering / sales field., • Luxury hotel experience preferred. SKILLS • High energy with effective and influential people skills. Positive attitude and the desire to motivate others., • Highly organized and detail oriented., • Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming., • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Strong communication and listening skills, including strong reading, and writing ability., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing., • Strong command of software applications, especially Microsoft Office (Outlook, Word, Excel, PowerPoint), Delphi event management system, and Opera., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Fluency in English: additional languages preferred. PHYSICAL DEMANDS • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Ability to obtain impressions through the eyes., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally move objects (lift, push, pull, balance, carry) up to 10 pounds / 5 kilograms., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS • Understanding of hotel operations and lifestyle hotels preferred., • Passion for music and knowledge of music trends preferred.

Job DescriptionJob Title: Server FLSA Status (US): Hourly Direct Oversight: Restaurant Operations Reports To: General Manager Job Summary: Our Server team members are our brand ambassadors, ensuring guests experience a fun, relaxed and exceptional dining experience. Servers are expected to be approachable, friendly, hospitable and professional, ensuring JINYAs service standards are properly executed. Servers are responsible for ensuring our guests receive the best dining experience through execution of steps of service. All servers work in unison contributing to the guests dining experience by providing amazing service and full menu knowledge. Primary Responsibilities: Serve guests in a professional and positive manner, including but not limited guest food and beverage orders, delivery of food and beverage and ensuring exceptional dining experience. Utilize JINYAs steps of service, up-selling techniques and proper menu knowledge guiding guests to daily specials, ensure dietary needs and delighting our guests to our unique offering of ramen and tapas Greet guests as they arrive, ensuring proper seating arrangements and reservations check-in or providing a proper wait-list time, if necessary. Engage with guests to ensure a great dining experience Embrace the JINYA culture and participate in collective proper company greeting, such as Irasshai and Arigato Communicate clearly and concisely in a positive and professional manner with guests and team members, both front and back of the house operations. Answer phone calls, take reservations and assign guests to proper tables while maintaining consistent server rotation, when needed Ensure cleanliness of service station, including any area visible to guests upon seating Support team members in front of house operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing pates or glasses, resetting tables or other necessary items as requested or needed Respond to minor guest complaints, and alerting management of any major or critical guests or service concerns Know restaurant information, such as hours of operations, menu, allergies, table numbers, payment options and any relevant information to the operations of the restaurant Promote and executes JINYAs core values of Teamwork, Hospitality, Authenticity, Creativity and Integrity Complete projects and/or tasks as requested or required by manager(s) or supervisor(s) REQUIRED COMPETENCIES: Minimum 2-3 years server experience, preferably in a high-volume atmosphere Outstanding and professional verbal and written skills; with strong ability to multi-task. Positive attitude and ability to work well under pressure Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence Willing to follow instructions and ask questions for clarification, if needed Understand or experience in operating POS system or Host System (OpenTable or similar) Ability to lead by example, inspire and motivate team spirit and effectively present information in one-on-one setting and/or small group situations Must be dependable and reliable. Self-motivated and self-initiated to ensure restaurant is clean and presentable to guests Experience working in a multi-cultural environment Ability and willingness to work flexible hours, including weekends and holidays Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver through restaurant with limited space Required Education: Be able to write and speak English Must have appropriate city, state and federal certifications according to location of restaurant, including alcohol and food handling certificates Work Environment: This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the kitchen and operate tools such trays, glassware, places and other restaurant equipment. Servers will occasionally ascend/descend ladder to reach overhead items, if needed. Servers will frequently communicate with staff, guests and other team members; must be able to exchange accurate and factual information in all cases. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by our team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. The team member is required to frequently stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Team member must be able to distinguish between sweet, savory and other food flavors. Team member will work indoor and outdoor environment, which might be hot, humid and wet. Be able to reach, bend, and frequently lift/move up to 50 pounds. Be able to work in a standing position for long periods of time. Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description POSITION SUMMARY The Front Desk Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest., • Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration., • Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures., • Maintain complete understanding of all aspects of the PMS cash register operation., • Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day., • Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests., • Record future reservations for any guest by phone or in person, following all standard procedures., • Handle all complaints efficiently and courteously. Listens carefully to the guest’s problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately., • Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures., • File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift., • Maintain fresh coffee in the lobby at all times., • Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension., • Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties., • High school diploma preferred, • One year related customer service work experience., • Basic mathematical skills., • Computer skills., • Excellent interpersonal skills,, • Ability to speak, read, and write English. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.

Job Description Located in the Historic Fourth Ward along the Atlanta Beltline’s Eastside Trail, FORTH Hotel combines guest rooms and suites, elevated restaurants and bars, an outdoor pool, and state-of-the-art wellness amenities into one holistic experience. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. A Night Auditor is responsible for checking the guests in an efficiently manner and can use their name throughout the process. The person having this position must deliver a level of service marked by its sincere focus on each guest, consistent attention to detail and commitment to excellence. They will assist in all aspects of the Front Office areas which may include, but not limited to bell services, reservation assistance, telephone services and guest experience responsibilities to ensure guest satisfaction and maximize hotel profitability. Fluid communication with other departments and superior service are required to ensure smooth operations and positive experiences for our guests. The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of policies, procedures and expectations. Because of the fluctuating demands of the company’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. Essential Functions & Responsibilities • Greet every guest promptly with a smile and maintain eye contact, • Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel, • Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc., • Check in guests, assure that guest is assigned type of room requested and the correct rate is charged., • Settle guest bills accurately, • Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed, • Reconcile all transactions at the close of each shift, • Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality, • Accept reservations, changes and cancellations in the absence of Reservations Department Staff, • Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department, • Understand all aspects of the Front Office in the hotel’s Property Management System, • Possess knowledge of all hotel services, facilities, outlet operating hours and amenities, • Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency, • Record all revenue and statistics, complete daily reports, segment room and house reports to proper departments, • Audit guest accounts to ensure that rate and billing is correct, • Audit house and group accounts ensure that postings to these accounts are in accordance with group resume, • Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions, • Be familiar with all safety and emergency procedures including OSHA requirements Reporting Relationships Reports directly to: Front Office Manager and Assistant Front Office Managers Knowledge, Requirements and Skills • High-School diploma or GED required., • One (1) year hotel or related experience preferred, • Excellent reading, writing and oral proficiency in the English Language, • Excellent organizational skill and attention to detail, and ability to multitask, • Excellent communication skills both written and verbal, • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary, • Must be able to maintain confidentiality of information, • Must be able to work a flexible work schedule including evenings and weekends, • Able to handle a large volume of guest interactions in an efficient and courteous manner;, • Proficient in Microsoft Office, Internet and other hotel programs (i.e. Property Mgmt System), • Work well under pressure, requires being a team player Working Conditions/Environment • The noise level in the work environment is usually moderate, • The person having this responsibility may have to lift up to 50lbs on a daily basis, • The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day, • The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications:, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Overnight shift; requires flexible hours, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desiredAbout Company Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $17 per hour Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Provide exceptional service to all hotel guests during their stay, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as requiredQualifications:, • Great communications. and excellent customer service skills are required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Requires a flexible schedule that allows for overnight shift hours, • Diploma or equivalent from high school is required; some college is desired, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not requiredAbout Company The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job DescriptionFront Office Supervisor As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment. Key Responsibilities • You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience., • Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns., • You will report to the Front Office Manager., • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Our Premier client is looking for an Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE. DUTIES & RESPONSIBILITIES * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Job Description Front Office Manager Join the team redefining luxury hospitality in Atlanta. Join FORTH. You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax? We create that feeling, with passionate people like you. FORTH is thrilled to announce a variety of opportunities at our brand-new property opening summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. The Front Office Manager is a key leadership role responsible for managing the day-to-day operations of the hotel's front desk, concierge, and guest services, ensuring a seamless and exceptional guest experience. This individual will lead a team of front office professionals, develop and implement policies and procedures, and collaborate with other departments to deliver personalized and memorable service to our discerning guests. The Front Office Manager will also be responsible for managing guest relations, overseeing reservations and room assignments, and ensuring efficient check-in and check-out processes. Responsibilities: * Lead and manage the front office team, including front desk agents, concierge, and guest services, ensuring they are properly trained, motivated, and equipped to provide exceptional service. * Develop and implement policies and procedures that reflect the hotel's luxury brand, ensuring a seamless and personalized guest experience. * Collaborate with other departments, including housekeeping, maintenance, and food and beverage, to ensure guest requests and issues are addressed promptly and to the guest's satisfaction. * Manage guest relations, including handling guest complaints and resolving conflicts, to ensure guest satisfaction and retention. * Oversee the reservations process, including room assignments and rate management, to optimize occupancy and revenue. * Ensure efficient check-in and check-out processes, including managing queues and wait times, to provide a seamless and efficient guest experience. * Conduct regular inspections of the front desk and lobby areas, identifying opportunities for improvement and implementing corrective actions as needed. * Develop and maintain relationships with external partners, such as travel agents and corporate clients, to enhance guest services and promote the hotel. * Keep abreast of industry trends, best practices, and innovations in front office operations, continuously seeking opportunities to enhance guest services and operational efficiency. * Act as a brand ambassador for the hotel's front office operations, promoting its unique features and benefits to guests and stakeholders. Required Experience: * Degree or relevant experience with Hospitality, Hotel Management, or a related field * 3+ years of experience in front office management – preferably in a luxury hotel, resort, or hospitality setting * Proficiency in MS Office Suite and other hotel management systems. * Must have excellent written and verbal communication skills. * Must be a team player with a strong work ethic. * Must be committed to upholding high standards of integrity, professionalism, and confidentiality.

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