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As an Operations Manager Intern with us, you will embark on a journey of learning and exploration in various operational areas. Your responsibilities will encompass the supervision and development of front-line employees, the management of our fleet vehicles, and the meticulous orchestration of rental operation logistics. In this role, you will collaborate closely with associates and managers to drive tangible business results while ensuring memorable employee experiences. This internship offers you the opportunity to hone your management and leadership skills in a dynamic, fast-paced environment. You will be an integral part of our purpose-driven mission to provide safe and sustainable transport solutions that truly make a difference in the lives of our colleagues, customers, and communities. Join us in this fulfilling journey where your drive, passion, and purpose align with ours. The 12 Week Internship Program Consists of: • Robust onboarding training program with a focus on employee experience and operations management, • Four-part leadership development series designed by the Senior Leadership team to accelerate career growth, • Team collaboration and project plan design to resolve claims and increase the number of rented vehicles on the road, • Customer Service: Interact with customers during the rental process, addressing inquiries, providing information, and ensuring a smooth rental experience. Handle customer feedback and complaints professionally and escalate issues as needed., • Reservation and Check-In/Check-Out: Assist in managing reservations, checking in and checking out rental vehicles, verifying documentation, and explaining rental terms and policies to customers., • Safety and Compliance: Ensure that all rental vehicles meet safety standards and comply with relevant regulations. Assist in maintaining accurate records of inspections, maintenance, and rental transactions., • Inventory Control: Help maintain an organized inventory of rental vehicles, ensuring accurate records of vehicle availability, rental agreements, and returns., • Quality Assurance: Conduct vehicle quality checks to ensure cleanliness, functionality, and adherence to company standards before and after rentals., • Documentation and Reporting: Maintain organized records of rental agreements, customer information, and incident reports. Prepare reports on rental activity and assist in analyzing data to improve operations., • Cross-Functional Collaboration: Collaborate with other departments such as customer service, sales, and maintenance to ensure the seamless operation of the business., • Availability to intern full-time on-site during term, working 35 hours per week., • Active enrollment in a college or university, pursuing a bachelor’s degree in hospitality, tourism or a business-related field, with graduation expected in Spring 2025 with availability for a full time co-op; or a December 2024 open to a full time internship in Spring 2025., • Previous internship or work experience in retail, customer service, or the hospitality industry (preferred but not required), • Strong leadership skills, a positive team attitude, and the ability to make independent decisions, • Effective time management and prioritization in a fast-paced, high-pressure, and constantly changing environment, • Ability to work independently with a strong sense of ownership, thoroughness, and attention to detail, • Excellent communication and teamwork skills, with a willingness to support and collaborate with others, • Eagerness to learn, ask questions, and pursue career advancement opportunities in the rental car industry, • Valid driver’s license and willingness to work outdoors in varying weather conditions and moderate noise levels, • Hands-on experience in the car rental industry., • Exposure to various aspects of car fleet management and customer service., • Mentorship and guidance from experienced professionals., • Networking opportunities within the company. Who We Are: Here at Avis Budget Group, we're driven people performing with purpose—We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. We believe that we are stronger together, and we maximize the power of our diversity of thought, backgrounds, and beliefs at every level of our organization. Our culture is one of performance excellence, where we encourage and support each other to be at our best through thought leadership, training, and access to cutting-edge tools. We provide safe and sustainable transport solutions that make a difference to the lives of our colleague’s customer and communities. The fine print: Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #POST Miami Florida United States of America

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization, reporting to the General Manager, you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity, and guests of international renown, database management, inventory of menu supplies, supply purchases, and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phones, keeps accurate count of reservations, and handles the reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches, and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests’ requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turn over., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers, providing the kitchen and management with a form indicating how many guests have arrived, will be arriving, have yet to order, have canceled, did not show- Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “wait” procedures., • Assists the server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar, as well as L’Atelier by MILA, an understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to the Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in a high-volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, and Seven Rooms., • Must be detail-oriented and possess effective communication and written skills., • State food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multitask., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain the confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in a stationary position for up to 8 hours throughout the work shift., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. Job term: Full-time, through May 2025 (temporary role) • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description We are seeking an enthusiastic and capable Host to join our exceptional team of service leaders. This role is always attentive to the overall first impression that a guest receives, greeting all guests with warmth and hospitality. Your Responsibilities: • Greet guests in a warm, friendly and sincere manner. Provide a warm welcome and a fond farewell upon departure. •, • Answers phone calls and guest inquiries., • Has full knowledge of the floor plan and seating charts, • Manage the day to day reservations, walk-in and cancellations/ no-show in the reservation system, • Seat guests in accordance to their preferences and under the direction of the Manager on duty., • Guides guest to assigned table and ensure their satisfaction. Your Qualifications: • You must be organized, motivating, demonstrate excellent communication skills, and of course personable., • Working knowledge of reservation management systems is highly preferred., • Must be able to work a flexible schedule. (including nights, weekends, and holidays), • We seek individuals who pursue this career as a passion and a profession. We are a team of hospitality professionals committed to creating extraordinary experiences for our guests and staff. Our mission is to operate a financially responsible organization in an environment where work feels good. RESPECT for our team, guests, partners, purveyors and our environment. EMPOWER our staff to think and act on their own with a Sense of Urgency. PRIDE ourselves in providing generous hospitality, distinctive cuisine and exceptional service. MENTOR, we encourage personal and professional Development. EMBRACE the daily challenge, and have fun. We are all in this together! What we offer: • Comprehensive Medical, Dental and Vision insurance, • Pre-Tax Commuter Benefits, • Employee Assistance Program, • Pet Insurance Discounts, • Benefits Hub Discounts, • Family Meal Provided, • On site Educational Classes Bastion Hospitality LLC –is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Baston Hospitality, LLC. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob description READ BEFORE APPLYING Join this amazing team! great work environment and growth opportunities. We're looking for vibrant, happy personalities!! If you love to smile and provide great customer service and also enjoy a positive work environment, this job is for you!! We are ONLY looking for individuals with at least 1 year of experience in a full dine-in restaurant. Fast food or restaurants without dine-in do NOT count as relevant experience. This position allows for the possibility of further growth within the company. Job Purpose Hostesses and hosts are essential members of a full-dining restaurant team. Hostesses and Hosts are in charge of greeting dine-in clientele, seating, and accommodating customers, answering phones, and taking and packing to-go orders. Successful hosts and hostesses are able to make customers feel welcome and take care of all to-go customers’ needs in a timely and professional fashion. In addition to the hourly wage, the employee is eligible for receiving a portion of takeout tips. Requirements for hiring (PLEASE do not apply if you don't meet the following 5 requirements) • Must be able to work lunches and dinners for a total of 5-7 shifts., • Must have reliable transportation, • Must be willing to adhere to dress code requirements, • Must be a US Citizen or legal resident, • Greet customers in a professional and friendly manner – this includes greeting arriving customers and thanking departing ones, • Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls, • Seat and accommodate dine-in customers – this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers’ seating in order to ensure all servers receive a fair and equitable number of customers, • Answer phone calls – this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations, • Handle to-go orders – this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols, • Count and handle register – this includes taking all forms of acceptable payments and counting the register after and after a shift, • Know the menu – this position requires learning the entire menu accurately, • High school diploma or equivalent preferred, • High-end restaurant experience (e.g., casual fine dining or above), • Able to manage a reservation system and optimize flow controls, • Japanese cuisine knowledge is a plus, • Able to provide top-notch customer service, • Display a professional, positive, and friendly demeanor at all times, • Ability to maintain a positive attitude under pressure, • Ability to handle money and operate a point-of-sale system, • Willingness to take instructions in a professional and understanding manner Mostly indoor dining working environment in a restaurant that handles a variety of fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products. Candidates with food allergies must inform management during the application process. Noise levels may vary depending on how busy the restaurant is. Physical requirements Employee must be able to stand for long periods of time. Job requires some bending and kneeling in order to reach certain items such as plates, spoons, sauces, beverages, etc… Job requires moderate tray handling and lifting (maximum 35 lbs.). Job requires handling a soft drink hose to dispense soft drink beverages. Job requires pre-bussing and bussing tables that involves thoroughly cleaning tables and may include sweeping on rare occasions. Job requires maneuvering between tables and corners. Direct reports Assistant Manager and General Manager Benefits: • Employee discount, • Flexible schedule Physical setting: • Upscale casual restaurant Shift: • Day shift, • Night shift Weekly day range: • Monday to Friday

Job DescriptionDescription:ABOUT US: Originating in NYC, Nami Nori is the first restaurant to specialize in open-style sushi hand rolls. Now with five locations in NY, NJ, Miami and Virginia Beach, Nami Nori is poised to grow its devoted fan following and share its gracious hospitality with both guests and employees alike, across the globe. POPULAR ACCLAIM: • 84K followers on Instagram, • The New York Times “Nami Nori Gets Hand Rolls Right, and Other Details Too”, • Michelin Guide “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”, • GQ Magazine "Pharrell Loved This Hand Roll Spot So Much He Became a Partner", • Welcome and acknowledge all guests, upon entering our restaurant, • Make reservations and update table statuses throughout the shift, • Complete confirmation texts/calls daily, • Escort guests to their table and assist them with seating, • Introduce the guest to our menu and the concept, • Interact with guests in a friendly, positive manner; making them feel welcome and assisting them with finding the restroom, where to hang bags and coats, etc., • Answer guest phone calls and provide friendly, knowledgeable assistance to guest questions, • Take guests’ names and phone numbers for walk-in seating, informing guests of their wait time based on directives from management, • Greet guests and delivery persons arriving for take out orders, hand them the correct orders, confirming the name and number of bags beforehand, • Ensure dining room is properly set for guests prior to service, • Set host stand for service, ensuring all resources (paper, pens, business cards, etc.) are stocked, • Is aware of all special notes and VIP guests prior to the start of each shift and communicate these notes to management and necessary staff (ex: the server helping the guests), • Maintain cleanliness of entrance and other waiting areas throughout the shift by sweeping, cleaning windows and doors, arranging chairs, etc., • Update knowledge and skills by participating in further required training, • Complete other duties as assigned by Management, • Perform opening and closing sidework checklists for all shifts workedESSENTIAL FUNCTIONS, • Able to speak, understand, read and write in English, • Able to comprehend and follow written and verbal direction, • Able to understand basic math, • Able to work independently or as part of a team, • Able to lift at least 30 pounds on a regular basis, • Able to bend, stoop, stand and perform extensive walking for 8-10 hours a day, • Adaptable in fast-paced and challenging work environment, • Organized approach to projects, • Able to take and give direction, • Able to approach their work with a sense of ownership and work with a sense of urgency, • Able to work nights, weekends and holidays and variable schedule, per the needs of the business, • Able to perform essential job functions under pressure, maintain professionalism when working under stress, • Maintain polished personal presentation; grooming meets Company standards as outlined by Employee Handbook, • Strict adherence to posted schedule and clock in/out at times, • Communicate information effectively and efficiently, • Maintain general knowledge of the restaurant, location, transportation, management team, etc., • Maintain sanitation to Department of Health standards; Keeps work area clean and organized, • Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations REQUIREMENTS, • Exceptional interpersonal skills and a passion for connecting with others, • Prior Host experience or similar entry-level role in a restaurant preferred, • Understanding of hygiene and food safety rules, • Multi-tasking abilities, • Ability to remain calm and professional in a fast-paced work environment BENEFITS • Health Benefits with employer contribution, • Vision & Dental, • 401K Retirement Plan, • 40 hours Personal Time Off after 2 years of full time employment, • Commuter Benefits, • Employee dining discounts at any Nami Nori location, • Opportunity to grow professionally with a growing companyRequirements:

Job DescriptionJob description READ BEFORE APPLYING Join this amazing team! great work environment and growth opportunities. We're looking for vibrant, happy personalities! If you love to smile and provide great customer service and also enjoy a positive work environment, this job is for you!! We are ONLY looking for individuals with at least 1 year of experience in a full dine-in restaurant. Fast food or restaurants without dine-in do NOT count as relevant experience. This position allows for the possibility of further growth within the company. Job Purpose Hostesses and hosts are essential members of a full-dining restaurant team. Hostesses and Hosts are in charge of greeting dine-in clientele, seating, and accommodating customers, answering phones, and taking and packing to-go orders. Successful hosts and hostesses are able to make customers feel welcome and take care of all to-go customers’ needs in a timely and professional fashion. In addition to the hourly wage, the employee is eligible for receiving a portion of takeout tips. Requirements for hiring (PLEASE do not apply if you don't meet the following 5 requirements) • Must be able to work lunches and dinners for a total of 5-7 shifts., • Must have reliable transportation, • Must be willing to adhere to dress code requirements, • Must be a US Citizen or legal resident, • Greet customers in a professional and friendly manner – this includes greeting arriving customers and thanking departing ones, • Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls, • Seat and accommodate dine-in customers – this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers’ seating in order to ensure all servers receive a fair and equitable number of customers, • Answer phone calls – this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations, • Handle to-go orders – this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols, • Count and handle register – this includes taking all forms of acceptable payments and counting the register after and after a shift, • Know the menu – this position requires learning the entire menu accurately, • High school diploma or equivalent preferred, • High-end restaurant experience (e.g., casual fine dining or above), • Able to manage a reservation system and optimize flow controls, • Japanese cuisine knowledge is a plus, • Able to provide top-notch customer service, • Display a professional, positive, and friendly demeanor at all times, • Ability to maintain a positive attitude under pressure, • Ability to handle money and operate a point-of-sale system, • Willingness to take instructions in a professional and understanding manner Mostly indoor dining working environment in a restaurant that handles a variety of fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products. Candidates with food allergies must inform management during the application process. Noise levels may vary depending on how busy the restaurant is. Physical requirements Employee must be able to stand for long periods of time. Job requires some bending and kneeling in order to reach certain items such as plates, spoons, sauces, beverages, etc… Job requires moderate tray handling and lifting (maximum 35 lbs.). Job requires handling a soft drink hose to dispense soft drink beverages. Job requires pre-bussing and bussing tables that involves thoroughly cleaning tables and may include sweeping on rare occasions. Job requires maneuvering between tables and corners. Direct reports Assistant Manager and General Manager Benefits: • Employee discount, • Flexible schedule Physical setting: • Upscale casual restaurant Shift: • Day shift, • Night shift Weekly day range: • Monday to Friday

Job DescriptionJob description READ BEFORE APPLYING We are ONLY looking for individuals with at least 1 year of experience in a full dine-in restaurant. Fast food or restaurants without dine-in do NOT count as relevant experience. This position allows for the possibility of further growth within the company. Currently, we are ONLY looking for individuals who are able to work full-time and have mostly open availability, including lunch, dinner, and weekend availability; we can be flexible with reasonable time-off requests. For compensation, we work under a commission-based model. Host and hostesses receive a base pay plus a percentage of the service charge paid by customers. In addition, host and hostesses receive all takeout tips for customers picking up orders at the restaurant. Average pay ranges from $18-22/hr. The base pay rate is negotiable based on experience and other factors. Job Purpose Hostesses and hosts are essential members of a full-dining restaurant team. Hostesses and Hosts are in charge of greeting dine-in clientele, seating, and accommodating customers, answering phones, and taking and packing to-go orders. Successful hosts and hostesses are able to make customers feel welcome and take care of all to-go customers’ needs in a timely and professional fashion. Requirements for hiring (PLEASE do not apply if you don't meet the following 5 requirements) • Must be able to work lunches and dinners and have mostly open availability, • Must have reliable transportation, • Must be willing to adhere to dress code requirements, • Must be a US Citizen or legal resident, • Greet customers in a professional and friendly manner – this includes greeting arriving customers and thanking departing ones, • Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls, • Seat and accommodate dine-in customers – this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers’ seating in order to ensure all servers receive a fair and equitable number of customers, • Answer phone calls – this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations, • Handle to-go orders – this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols, • Count and handle register – this includes taking all forms of acceptable payments and counting the register after and after a shift, • Know the menu – this position requires learning the entire menu accurately, • High school diploma or equivalent preferred, • High-end restaurant experience (e.g., casual fine dining or above), • Able to manage a reservation system and optimize flow controls, • Japanese cuisine knowledge is a plus, • Able to provide top-notch customer service, • Display a professional, positive, and friendly demeanor at all times, • Ability to maintain a positive attitude under pressure, • Ability to handle money and operate a point-of-sale system, • Willingness to take instructions in a professional and understanding manner Mostly indoor dining working environment in a restaurant that handles a variety of fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products. Candidates with food allergies must inform management during the application process. Noise levels may vary depending on how busy the restaurant is. Physical requirements Employee must be able to stand for long periods of time. Job requires some bending and kneeling in order to reach certain items such as plates, spoons, sauces, beverages, etc… Job requires moderate tray handling and lifting (maximum 35 lbs.). Job requires handling a soft drink hose to dispense soft drink beverages. Job requires pre-bussing and bussing tables that involves thoroughly cleaning tables and may include sweeping on rare occasions. Job requires maneuvering between tables and corners. Direct reports Assistant Manager and General Manager Benefits: • Employee discount, • Flexible schedule Physical setting: • Upscale casual restaurant Shift: • Day shift, • Night shift Weekly day range: • Monday to Friday

Job DescriptionJob description READ BEFORE APPLYING We are ONLY looking for individuals with at least 1 year of experience in a full dine-in restaurant. Fast food or restaurants without dine-in do NOT count as relevant experience. This position allows for the possibility of further growth within the company. Job Purpose Hostesses and hosts are essential members of a full-dining restaurant team. Hostesses and Hosts are in charge of greeting dine-in clientele, seating, and accommodating customers, answering phones, and taking and packing to-go orders. Successful hosts and hostesses are able to make customers feel welcome and take care of all to-go customers’ needs in a timely and professional fashion. In addition to the hourly wage, the employee is eligible for receiving a portion of takeout tips. On average, tips increase the hourly wage by $2-$4 more per hour. Requirements for hiring (PLEASE do not apply if you don't meet the following 5 requirements) • Must be able to work lunches and dinners for a total of 4-5 shifts., • Must have reliable transportation, • Must be willing to adhere to dress code requirements, • Must be a US Citizen or legal resident, • Greet customers in a professional and friendly manner – this includes greeting arriving customers and thanking departing ones, • Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls, • Seat and accommodate dine-in customers – this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers’ seating in order to ensure all servers receive a fair and equitable number of customers, • Answer phone calls – this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations, • Handle to-go orders – this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols, • Count and handle register – this includes taking all forms of acceptable payments and counting the register after and after a shift, • Know the menu – this position requires learning the entire menu accurately, • High school diploma or equivalent preferred, • High-end restaurant experience (e.g., casual fine dining or above), • Able to manage a reservation system and optimize flow controls, • Japanese cuisine knowledge is a plus, • Able to provide top-notch customer service, • Display a professional, positive, and friendly demeanor at all times, • Ability to maintain a positive attitude under pressure, • Ability to handle money and operate a point-of-sale system, • Willingness to take instructions in a professional and understanding manner Mostly indoor dining working environment in a restaurant that handles a variety of fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products. Candidates with food allergies must inform management during the application process. Noise levels may vary depending on how busy the restaurant is. Physical requirements Employee must be able to stand for long periods of time. Job requires some bending and kneeling in order to reach certain items such as plates, spoons, sauces, beverages, etc… Job requires moderate tray handling and lifting (maximum 35 lbs.). Job requires handling a soft drink hose to dispense soft drink beverages. Job requires pre-bussing and bussing tables that involves thoroughly cleaning tables and may include sweeping on rare occasions. Job requires maneuvering between tables and corners. Direct reports Assistant Manager and General Manager Benefits: • Employee discount, • Flexible schedule Physical setting: • Upscale casual restaurant Shift: • Day shift, • Night shift Weekly day range: • Monday to Friday

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Principle Responsibilities/Position Purpose: Greeting and escorting guests to tables in the restaurant, monitoring the restaurant and all associates, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. Monitor restaurant phone lines and provide guest service in accordance with Trump National Doral-Miami standards. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu., • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management., • Participate in daily "pre-shift meetings" to keep informed of current promotions, daily specials, guest comments, daily events and pertinent memos., • Receive record and make any necessary arrangements for reservations and special functions in the restaurant., • Assume role of restaurant or bar server when circumstances require., • Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Excellent Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform other duties as requested, such as carrying coffee and/or tea pots throughout outlet, refilling guests’ cups as requested, handling special guest requests, and ensuring guest satisfaction., • Maintain an open line of communication between guests, management, and service associate., • Attend required meetings and regularly contribute to the educational and communication process., • Assist in inventory process, as instructed by superiors., • Assist in the general cleaning of the dining room, bar and public areas., • Monitor the cleanliness and physical condition of outlet menus; assist in editing and printing of menus., • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying – up to 40 lbs. Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of our Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with associate and outside entities., • Ability to remember, recite and promote the variety of menu items., • Ability to move throughout a crowded room to seat guests., • Willingness and ability to taste food items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE Restaurant service experience preferred. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionBenefits: • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Tuition assistance, • Vision insurance The restaurant general manager will be responsible for maintaining high standards of service, managing a team of staff members, coordinating with various departments, and optimizing overall restaurant performance. Responsibilities: • Oversee daily operations:, • Supervise all aspects of the restaurant's activities, ensuring smooth and efficient operations., • Monitor and maintain high levels of customer service, satisfaction, and cleanliness., • Manage reservations, seating arrangements, and customer flow to optimize occupancy and minimize waiting times., • Team management:, • Recruit, train, and develop a team of skilled and motivated restaurant staff., • Schedule and assign duties to ensure adequate coverage and efficient service., • Provide ongoing coaching, feedback, and performance evaluations to enhance team performance., • Customer service:, • Ensure the delivery of exceptional customer service by setting and maintaining high standards., • Handle customer inquiries, concerns, and complaints promptly and professionally., • Foster a customer-centric environment and proactively seek ways to enhance guest satisfaction., • Financial management:, • Monitor and control operational costs, including labor, inventory, and supplies., • Implement effective strategies to increase revenue, improve profitability, and achieve financial targets., • Conduct regular inventory checks and collaborate with the procurement team to ensure optimal stock levels., • Inventory and Supplier Management:, • Oversee inventory control, ordering, and stock management., • Develop and maintain relationships with suppliers and negotiate favorable terms., • Ensure optimal levels of food and beverage stock while minimizing waste., • Compliance and safety:, • Uphold health, safety, and sanitation standards, following local health regulations., • Ensure compliance with all applicable laws, regulations, and airport security protocols., • Maintain accurate records and documentation as required by company policies and procedures.Qualifications and Skills:, • Proven experience as a restaurant manager or in a similar leadership role., • Strong knowledge of restaurant operations, service standards, and best practices., • Exceptional leadership and team management skills, with the ability to motivate and develop staff., • Excellent communication and interpersonal skills, with a customer-oriented approach., • Strong organizational and multitasking abilities, with attention to detail., • Ability to work under pressure and handle challenging situations calmly and effectively., • Knowledge of relevant health and safety regulations and compliance requirements., • Flexibility to work shifts, including weekends, evenings, and holidays., • Prior experience in the airport or hospitality industry is a plus.Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of "up-scale" food service operations, • Two years management experience in hotel or free standing "quality" food service operation, • Certification as "Food Service Manager" or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description POSITION PURPOSE: Supervises the food and beverage team in the member clubhouse. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Liaise with Director of Operations and Clubhouse Manager to ensure seamless operation of member clubhouse dining room., • Train and evaluate member clubhouse staff., • Conduct walkthroughs of facilities to ensure that all support areas of member clubhouse are neat, organized and in compliance with all established and approved set ups., • Ensure supplies for area are maintained to established par levels and within the specified budgets for respective line items., • Ensure all member clubhouse staff is in compliance with all standards of operation and member interactions., • Maintain sections in the dining room to be sure all tables are being serviced according to our standards., • Ability to coach and motivate team to achieve stated revenue and member satisfaction goals., • Participate in monthly departmental meetings providing feedback on accomplishments and opportunities., • Ensure members are following protocol i.e. hat and cellphone policy, monitoring member behavior and following TIPS training processes and procedures., • Conducting smooth and efficient last call., • Monitoring the daily checklist to be sure all side jobs are completed in a timely manner., • Keep management informed of any challenges. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Demonstrated team building experience, • Knowledge of computer operating systems, • Ability to work outdoors SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote service offerings, • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs. at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic, fabric. Metal) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE One to two years of experience. Licenses or certificates preferred. Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: Supervises all aspects of the In Room Dining and Marketplace Department. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Responsible for being knowledgeable about all menu items and for taking accurate guest orders and putting them in the system, while providing a comfortable and genuine experience for the guest. • Responsible for scheduling for staff on a weekly basis (to be approved and posted by Thursday of each week)., • Conduct walkthroughs of facilities to ensure that all support areas of area are neat, organized and in compliance with all established and approved set ups., • Ensure supplies for area are maintained to established par levels and within the specified budgets for respective line items., • Ensure all recreation support staff is in compliance with all standards of operation and guest interactions., • Ability to coach and motivate team to achieve stated revenue and guest satisfaction goals., • Conduct monthly departmental meetings., • Perform payroll for recreation support staff., • Knowledge of staffing to accommodate business demands., • Attend all management training and development within hotel. • Monitor progress of quest dining experience and remove trays and tables from guest floors at appropriate time; return them to designated locations in a prompt and orderly fashion., • Assist with preparation of guest amenities and deliver to guest rooms; remove when appropriate. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort &Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform all assigned side work such as replenishing condiments and restocking side stands., • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor., • Demonstrated team building experience, • Knowledge of computer operating systems, • Ability to work outdoors SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote service offerings, • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic, fabric. Metal) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE One to two years of experience. Licenses or certificates preferred. Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Job Title: Guest Services Manager Department: Front Desk Reports To: Director of Rooms FLSA Status: Exempt SUMMARY: The Guest Services Manager is responsible for enhancing and improving our hotel’s experience by providing outstanding service to our guests. Provides hands on management style, by providing training to new hires and staff, taking and assisting with reservations, excellent customer service, being a team player and having a positive attitude. Also provides support to the General Manager through oversight of front desk duties and assignments. RESPONSIBILITIES: • Greet all guests, vendors, and visitors professionally, and with a smile., • Monitor competitor hotel daily/weekly rates and coordinates (with General Manger) upcoming hotel rate adjustments., • Development of weekly front desk schedules and for approving front desk PTO requests., • Inspect guest rooms (if needed and requested by the General Manager or housekeeping supervisor)., • Assist with accounting issues that arise with guest invoices., • Assist with guest complaints and resolution of issues (as possible)., • Process guest check-in and check-out in accordance with hotel policy and procedures., • Make and confirm guest reservations., • Answer phone professionally and cordially., • Assist guests with special requests including room placement when possible., • Share hotel amenities and special features with guests., • Process all payment types e.g. charges, cash, checks, debit or credit cards., • Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary., • Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a friendly and respectful manner., • Assist in completing required Front office reports., • Keep General Manager and Director of Front Desk informed of any guest issues or concerns., • Report suspicious activity to General Manager and law enforcement when deemed necessary., • Follow and implement rules and regulations as per hotel Standards., • Flexible to cover varying shifts, as needed., • Attend Resume meetings, • Daily check of OTA Platforms and respond to guest(s) reviews., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • One - three years of employment as a Guest Services Manager in a luxury hotel or resort environment., • Knowledge or Microsoft Office and hotel software., • Knowledge of hotel operations and procedures., • Excellent customer service skills., • Outstanding interpersonal and communication skills., • Ability to work well under pressure., • Ability to handle difficult customer situations., • Strong organizational and problem-solving skills., • Ability to speak, read and write English. Spanish speaking proficiency is a plus., • Ability to act professionally and remain impartial in all circumstances regarding guests and employees., • Ability to work flexible hours, including evenings and weekends., • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job DescriptionAre you a hospitality professional with experience in Tennis and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a FULL-TIME Tennis Pro Shop Attendant. ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Assists Tennis Director and Pro Shop Manager with the overall tennis program. Initiates and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Sell merchandise; keep Pro Shop clean and well-stocked; ensure that amenities to members are well presented; take messages, court reservations; ensure players are accurately recorded on court sheet; help with arranging games for members. Primary Responsibilities: • Assist Pro Shop Manager as required, • Always maintain a professional appearance, • Stock merchandise, • Sell merchandise, • Answer phone, • Take messages, • Check players in, prior to court assignment, • Assist in making games for members, • Reserve court time, • Record daily sales, • Ensure Pro-Shop, bathrooms, and court-yard area are neat, • Ensure towels, cups and soda are available for players, • High school diploma preferred., • Computer skills, and preferably multi-lingual., • Retail experience is also preferred., • Indoor business environment and somewhat outdoor assignments, • Able to lift 15LBs or more Equal employment opportunity - Drug-free Workplace

Job DescriptionCompany Description We are looking for a Reservation Supervisor to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist the property in maximizing the relationship between guests, travel agents and third parties in line with Delanos’ culture. The Supervisor will follow and adhere to Forbes Five Star call standards in every interaction and will be responsible for achieving or exceeding the call standards as determined by Forbes and Delano. DUTIES & FUNCTIONS: • Processing travel agent commissions., • Processing of group request as well as blocking reservations., • Processing of the company hotels, restaurants and nightlife reservation requests., • Liaison between sales manager and operational managers., • Answer all phone calls promptly and in a courteous manner in keeping with Forbes and Delano standards, • Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites and meeting rooms., • Be aware at all times of the selling status of the hotel, availability and upsell opportunities., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Follow up on any guest or colleague requests to ensure satisfaction in a friendly and professional style., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence via reservations inbox., • Be aware of and adhere to the rules and regulations of the hotel and the Reservations department., • Participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Hospitality degree preferred., • Good communication skills., • Customer service oriented., • Previous reservation experience., • Computer skills., • Flexible schedule., • Multi -lingual preferred., • Must be able to work seated at least 8 hours per day., • Must be able to speak and hear clearly to communicate with potential guests by phone., • Must be able to pull and lift packages at least 40 pounds of force., • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the companyare met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint),, • Opera, ResaWeb, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensuring confidentiality of all guest inquires, stays and requests as well as personal information., • Complete other duties as assigned by the Department Head Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Organizes and manages daily operation of Group, Wholesale and VIP Reservations, • Establishes daily goals to maintain service levels, • Contributes to controlling departmental expenses (labor, supplies, etc.), • Monitors agents phone activity/productivity and addresses necessary issues, • Maintains current knowledge of all functions within systems as they relate to reservations (HIS, Winai, NetRez, Delphi), • Builds internal group blocks as requested by appropriate hotel managers, • Manages the maintenance of group cut off dates in Delphi/HIS, • Meets with Group Agents weekly to discuss future groups, challenges, progress, • Attends weekly pick up meetings, hotel operations meetings and other meetings as scheduled., • Attends Pre-Convention meetings as needed, • Works closely with Front Office Managers/Conference Managers/Sales Managers to ensure a smooth and memorable experience for our guests, • Maintains accurate and organized filing systems for groups, VIP's, etc., • Maintains accurate reference information for the Conference Team and consistently communicates all new information, • Maintains a neat and organized reservations office, • Promotes the development of positive and strong relationships with groups and any additional means of business contacts encountered, • Ensures VIP's are blocked to correct room type., • Ensures VIP's are entered into the all share file with accurate information., • Monitors room/suite status, • Prepares VIP packets with room key and registration card, • Flags all VIP accounts, • Provides meet and greet, as service requires, • Ensures VIP rooms / Suites ready by noon each day, • Prepares reports for group contact and relays pertinent information to all departments, • Sets up and coordinates satellite check-in, • Implements and maintains tracking log for all Loews First Guests, • Increases employee awareness in regard to all Loews First guests and packages, • Creates and maintains a random guest feedback program, • Forwards all Loews First feedback to appropriate parties, • Assists as an Assistant Front Office Manager as required, • Other duties as assigned, • Ensures that all guest information and reservation requests are fulfilled in a professional, prompt, courteous, and efficient manner, • Promotes hotel food and beverage outlets and recreational and seasonal activities, • Places dining, leisure, and recreational activity reservations for guests, • Assists Sales/Conference Management with preliminary arrangements for groups, including transportation, Mariner's Club reservations, and golf tournaments, • Monitors and ensures documentation of services provided in Concierge Logbook, • Inspects and maintains overall cleanliness and appearance of the Concierge desk, and lobby area, including temperature, lighting, and music, • Trains and monitors the performance of Concierge staff, • Works with Universal Orlando and other in-house vendors to satisfy guest entertainment needs, • Trains, praises, coaches, and counsels, and disciplines according to Loews Hotels standards, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Extensive knowledge of all hotel departments, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience:

Job DescriptionPOSITION PURPOSE: Supervise the general job performance of all reservations agents to ensure highest level of quality to all stakeholders, including but not limited to individual callers, group guests, spa and tee-time customers, as well as all internal guests. Supports Reservations Manager, Assistant Reservations Manager, and Reservations Sales Agents. Has oversight of the Reservations department in absence of Reservations Manager or Assistant Reservations Manager. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Ensure the adherence of all agents to the professional standards set forth by the company., • Monitor and report on agent productivity using NAVIS System, including shop scores, Upselling, talk time, conversion, and any other standard as set by the department leader., • Daily review of NAVIS calls compliance, outbound sales, and trends., • Coaches and mentors agents on how to close sales and increase revenue., • Answers Reservations phone calls and be available to assist guests with issues pertaining reservations that an agent might not be able to handle on their own., • Processes VIP Reservations, Wholesale Reservations, or Negotiated Reservations within 24 hours., • Processes daily No Shows, Cancellations, and Long Stay Reservations to collect revenue., • Processes OTA No Shows/Cancellations and updates via Extranet, • Interview, train and supervise reservation agents for the efficient operation of the department., • Manage the departmental schedule, and ensure all shifts are covered., • Monitor performance and give feedback according to established standards., • Work closely with the Catering Sales team to ensure zero errors in the processing of group lists, inventory management of group blocks, set up billing and routing, and room assignments if required., • Work closely with Front Office team to ensure any guests inquiries are answered in a prompt, efficient manner. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists Director of Reservations to ensure the efficient operation of the Reservations Department, • Researches and coordinates meeting materials for reservation meetings., • Monitors reservations agents with coaching and counseling and assists Reservations Manager in all disciplinary actions regarding reservations agents., • Manages quality control of reservations., • Handles guest complaints and assists reservations agents in problem solving techniques., • Assists in the capacity of reservation agent when needed., • Initiate and prepare reports as required. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Excellent oral and written communication skills., • Ability to manage and work with outside groups and agencies., • Excellent organizational skills., • Ability to work well under pressure., • Proficient in Microsoft Word, Excel, and PowerPoint Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Standing Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#20 lbs.) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School Diploma or equivalent required. College degree preferred. EXPERIENCE Two years with travel industry reservations system and hotel property management systems mandatory. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionWe are building world-class luxury brands in cigars, fine dining, and entertainment, and we’re seeking a polished, professional Entertainment/VIP Reservation manager to join our team. This is a rare opportunity to be part of one of Miami’s most ambitious premium lifestyle destinations — combining Michelin‑level cuisine, bespoke cocktails, elite cigars, and unforgettable guest experiences.About the Role We are looking for a dynamic, service-oriented VIP Reservation & Entertainment Manager with a strong background in upscale hospitality and guest relations. The ideal candidate will be a natural host, skilled in curating memorable evenings, cultivating VIP relationships, and coordinating entertainment programming that elevates our venue to world-class standards. What You’ll Do: * Manage and oversee VIP reservations, table bookings, and private events with precision and discretion * Act as the primary point of contact for high-profile clientele, delivering personalized and seamless experiences * Coordinate entertainment programming, including live music, DJs, dancers and special performances * Work with the operations, marketing, and service teams to design and execute premium events and activations * Anticipate guest needs, offering tailored recommendations on dining, cocktails, and cigar pairings * Build long-term relationships with guests, talent, and partners to grow our VIP and entertainment network * Maintain the highest standards of hospitality, ensuring every guest encounter feels bespoke and memorable Ideal Candidate: * 3+ years of experience in luxury hospitality, nightlife and entertainment management * Strong network of entertainment contacts and VIP clientele. * Polished, poised, and professional in both presence and communication * Ability to multitask in a fast-paced, high-volume environment while maintaining composure * Exceptional organizational skills and attention to detail * Knowledge of fine dining, premium spirits, and cigar culture is a plus * Miami-based Powered by JazzHR qFqJXxTPtB

Job DescriptionRestaurant Manager Founded by industry veterans James Julius (Annabel’s, Major Food Group) and Executive Chef Michele Esposito (Forte Dei Marmi, Casa Tua), Harbour Club Miami is set to become a premier destination for luxury dining and refined experiences. With three distinct outlets, our establishment offers unparalleled service and an elegant atmosphere. Harbour Club, a private Japanese restaurant, and the Palm Room, a speakeasy-style lounge, are exclusive to our esteemed members, while our upscale Mediterranean trattoria, A’riva, welcomes all guests to enjoy its exceptional offerings. We are seeking an experienced and dynamic Restaurant Manager to lead our front-of-house team and ensure an exceptional dining experience for our members and guests. If you are passionate about hospitality, have strong leadership skills, and thrive in a high-end, fast-paced environment, we invite you to apply for this exciting opportunity. Responsibilities: * Oversee daily restaurant operations, ensuring smooth and efficient service * Lead, mentor, and motivate front-of-house staff to deliver exceptional hospitality * Maintain high standards of service, presentation, and cleanliness throughout the restaurant * Manage reservations, guest relations, and handle customer feedback promptly and professionally * Collaborate closely with culinary and management teams to coordinate seamless service * Develop and implement strategies to maximize revenue, control costs, and enhance profitability * Ensure compliance with health, safety, and licensing regulations * Recruit, train, and evaluate team members to build a skilled and motivated workforce * Manage scheduling and labor costs while maintaining adequate staffing levels * Drive continuous improvement initiatives to elevate the guest experience and operational efficiency Qualifications: * Proven experience as a Restaurant Manager or in a similar leadership role within upscale or luxury dining environments * Exceptional leadership, communication, and interpersonal skills * Strong problem-solving abilities and capacity to work under pressure * Excellent organizational and multitasking skills * Knowledge of restaurant operations, financial management, and inventory control * Ability to inspire and lead a diverse team toward a common goal * Commitment to delivering outstanding guest experiences * Flexibility to work evenings, weekends, and holidays as needed Why Join Us: * Competitive salary and performance-based incentives * Opportunity to lead and grow within a prestigious and luxurious brand in Miami Beach’s vibrant culinary scene * Medical, vision & dental insurance for qualifying employees * Paid time off (PTO): vacation days, sick leave, and holidays * Career development and advancement opportunities * Comprehensive training and ongoing support from an experienced management team If you are excited to contribute your leadership skills and passion for hospitality to Harbour Club Miami, please submit your resume and a brief cover letter outlining your qualifications and interest in the position. Harbour Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionMr. C Miami Coconut Grove is seeking a Reservations Manager to lead our reservations team and ensure seamless booking experiences that reflect our commitment to exceptional hospitality and personalized service. This position offers a competitive salary based on experience. Eligible full-time employees enjoy comprehensive benefits, including medical, dental, and vision insurance, a 401(k) plan, paid holidays, vacation, PTO, parking, and meals. If you’re passionate about luxury hospitality and thrive in a fast-paced environment, we invite you to apply and join our dynamic team! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS RESERVATIONS MANAGER As the Reservations Manager, you will oversee the daily operations of the reservations department, ensuring accuracy, efficiency, and the highest standards of service. You will work closely with the Front Office, Sales, and Revenue teams to optimize occupancy, maximize revenue, and ensure guest satisfaction throughout the booking process. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Manage all aspects of the reservations department, ensuring prompt, courteous, and efficient handling of all guest inquiries and bookings., • Lead, train, and motivate the reservations team to deliver exceptional guest service and uphold Mr. C’s brand standards., • Collaborate with the Revenue and Sales teams to implement rate strategies and maximize room occupancy., • Monitor daily reservations activity, ensuring accuracy of room blocks, rate codes, and special requests., • Maintain strong relationships with travel partners, corporate clients, and VIP guests., • Review reservation reports regularly to forecast demand and adjust strategies accordingly., • Ensure all reservations are handled in accordance with FORBES and American Express Fine Hotels & Resorts standards., • Develop and maintain standard operating procedures for the department., • Able to speak, read, write, and understand the primary language(s) used in the workplace., • Excellent communication skills, both verbal and written., • Able to learn and perform all essential job functions accurately and safely., • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests., • Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities., • Auditory and visual abilities to observe and detect signs of emergency situations., • Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems., • Able to stand and exert well-paced mobility for an extended period of time., • Able to lift and move up to 25 lbs. on an intermittent basis., • Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks., • Manual dexterity required to use and operate all necessary equipment., • Bachelor’s degree in Hospitality Management or related field preferred., • Minimum of 2 years of experience in hotel reservations or revenue management, preferably within a luxury property., • Strong leadership skills and proven ability to manage a high-performing team., • Excellent communication, organizational, and problem-solving abilities., • Proficiency in Opera PMS or other hotel reservation systems., • Detail-oriented with a strong sense of accountability and follow-through., • Ability to work flexible hours, including weekends and holidays as business demands., • Fluent in English; additional languages are a plus.Grooming: All Employees must maintain a neat, clean and well-groomed appearance per Mr. C standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR iGnNSaaQX7

Job DescriptionMr. C Job Fair – Explore Your Next Career Move Location: 2988 McFarlane Road, Miami Fl 33133 - Fifth Floor Ballroom Date & Time: October 16th from 10:00 AM - 4:00 PM We’re excited to invite you to our Job Fair, a special opportunity to connect with hiring managers, explore career paths within the company, and learn more about our current openings. Departments Hiring: • Front Office: Assistant Manager, Supervisor, Agent, Night Auditor, Butler, and Reservations Manager, • Sales & Marketing: Catering Sales Manager, • Housekeeping: Assistant Manager and Supervisor Dress Code: Please dress in business casual attire. Transportation: Parking is limited, so we recommend using Uber or another rideshare service. Street parking is available, as well as a parking garage on McFarlane Road. Don’t miss the chance to grow your career with us! Equal Employment Opportunity Employer Mr. C Coconut Grove is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Powered by JazzHR ZKbMKOPeXc

Job DescriptionPOSITION PURPOSE: Support the bartender’s needs in all areas, including but not limited to prep work (cutting and storing fruit, preparing garnishes, portioning batch cocktails, portioning juices, all while operating with FIFO system), maintaining cleanliness to the bar area and BOH staging areas (wiping down the bar, using sanitizer solution, replacing dish machine cleaning solution, washing and polishing all glassware, following weekly cleaning schedule to maintain bar displays to be dust-free and most appealing to the eye. Support the bar staff in providing exceptional service to our guests. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Set up bars with all essential products, glassware, garnishes, as well as rotating all products that may be needed by date and following FIFO., • Maintain the bars to standard and ensure that guest have the best experience possible., • Perform all side work required such as cleaning, stocking, and requisitioning supplies., • Break down bars, making a bottle count, and putting a requisition form together or the following day. Making sure the bar is set up and ready for the next bar shift. Thoroughly clean the bar top, back bar and all supplies/bottles to avoid stickiness and keep the bar area smelling fresh., • Follow all appropriate policies and procedures while constantly striving to improve all standards of operation., • Ensure prompt and courteous service to guests to ensure guest satisfaction. Promptly follow-up on all guest requests and/or complaints. Please know to involve a manager on duty if you are unable to solve the situation in which you are presented with, communicate all situations clearly. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of bar operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to remember, recite and promote the variety of menu items., • Willingness and ability to taste food & beverage items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare/Never Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Occasional Travel Rare/Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant), • Use of gloves especially when handling ready to consume products, • Back belts for heavy lifting, • Aprons, • Uniform standards as specified per management in F&B Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate required. EXPERIENCE At least 1- 2 years relevant experience in food & beverage service industry. LICENSES OR CERTIFICATES ServSafe Food Handler Certification. TIPS certification. CPR Certification is beneficial. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings; packing and unpacking of luggage, groceries or other similar items; personal shopping for the owner/resident/resident as well as other various errands including but not limited to, post office, bank, dry-cleaner, take out food, and similar., • Accompany the owner/resident on outings if desired., • Responsible for the overall care of the owner/resident’s unit including the cleanliness and maintenance., • Preparation of unit for owner/resident arrival, including stocking all items the owner/resident may desire., • Responsible to launder, fold and iron, the owner/resident’s clothes as requested., • Responsible for the general upkeep and other housekeeping services as requested by the owner/resident., • May be called on to service the owner/residents beverage, snack and other simple requests., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs., • Resolve all owner/residents concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Chef Concierge or in their absence directly to the General Manager of the community.. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Experience and Education • Bachelor’s degree in Hospitality Management, • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Job title: PBX Operator Department: Front Office Reports To: Reservations Manager FLSA Status: Non -Exempt SUMMARY: The PBX Operator relays all incoming, outgoing, and/or in-house calls efficiently and professionally. PBX monitors all alarms in the phone systems and notifies appropriate personnel. The operator is expected to have excellent communication skills including telephone, guest/colleague application software communication, and email correspondence. RESPONSIBILITIES: • Operate a multi-line telephone system to answer external and internal calls and direct them to the appropriate party., • Maintain clear communication across the building consisting of hotel and condominium., • Provide administrative and clerical support, including photocopying, data entry, and filing., • Keep the switchboard and equipment area organized, clean, and in working condition., • Answer and aid hotel guests’ requests and questions through the virtual concierge communication program., • Create, update, and distribute call directories to all departments., • Answer calls politely and efficiently., • Provide customer service assistance regarding directions to or from the hotel property., • Assist guests with providing local area information, activities, and event inquiries., • Provide customer service assistance for reservation confirmation, hotel amenities, and direct room complaints to respective managerial departments., • Accurately communicate messages on the answering machine., • Stay up to date with all training material and Standard operating procedures (SOPs) This position will also work as a Lobby Greeter creating a positive and welcoming environment while ensuring smooth operations in the lobby and valet area. You will be responsible for greeting visitors, assisting with directions, and providing top-tier customer service. • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • A minimum of 1 year of experience as a PBX Operator or a similar role would be advantageous., • Condo/Hotel experience preferred., • Able to multitask and prioritize tasks., • Ability to work flexible hours, including evenings and weekends., • Proficient in Microsoft Office and emails., • Excellent customer service and communication skills, • Able to handle multiple tasks in a fast-paced environment., • Strong problem-solving skills., • Able to handle a high volume of calls., • Able to use a multi-line telephone system. EDUCATION: • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Push, pull, and lift up to 10 lbs., • Sitting, waiting, and standing for long and short periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description POSITION PURPOSE: As a Tournament Coordinator, your goal is to create and execute a flawless experience for either a one day event or package group. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times., • Provide a warm greeting and introduction with the group contact as soon as the file is handed over from golf sales, • Review all of the services that you as a tournament coordinator provides for their event or package, • Provide information about the group as it pertains to hotel leaders, golf leaders and golf staff., • Review the information at the golf weekly strategy meeting to ensure the support and details of the event or package are executed, • Be present for the entirety of the groups event or package stay, • Knowledge and expertise of the tournament software program, • Knowledge of course slope and rating, golfer handicaps and golfer indexes., • Knowledge of the different types of scoring formats that we would give as an option to the event or package group., • Provide a fond farewell to the guests of the event or package group. Follow up with group coordinator 1-2 days after the event or stay., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Maintain cleanliness of the office space in the tournament coordinator office, • Consistently maintain the 14 day forecast and distribute to the necessary parties., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide support during night golf events, • Provide support to the golf leader on duty SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionPOSITION SUMMARY:Responsible for processing and coordinating reservations, bed Assignments for admissions and transfers. Serves as a liaison and resource for physicians, physician's office staff, nursing, ancillary departments and registration staff. POSITION QUALIFICATIONS:Well versed in medical terminology, hospital service, accommodation codes, policies and procedures. WORKING RELATIONSHIPS:Must be able to communicate effectively and maintain an excellent rapport with patients, visitors, medical staff, nursing and non-clinical staff in all situations. EDUCATION:•High School Diploma required.•Some medical terminology and business courses preferred. TRAINING:•Three months of on-the-job training with previous registration and/or related experience ABILITIES AND SKILLS:•Proficiency in spelling, grammar, medical terminology and computer skills.•Able to maintain professional demeanor under stress.•Able to continuously prioritize and handle multiple tasks simultaneously•Able to communicate effectively and maintain an excellent rapport with patients, visitors, medical staff, nursing, non-clinical staff, and coworkers in all situations. LICENSE AND/OR CERTIFICATION:•None Required CUSTOMER SERVICE RESPONSIBILITIES:•Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital.•Works with supervisor/manager and other members of section or department to promote a harmonious work environment.•Ensuring that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner.•Displays concern and aids or explains procedures as appropriate to callers or in face-to-face situations.•Dedicated to meeting the expectations and requirements of internal and external customers.•Works with customers to identify problem areas and recommend solutions. Must clear background and drug test required.

Job DescriptionPOSITION PURPOSE: Highly talented sales person to successfully assist the Leisure Sales Market with a focus on the retail travel agent market. This position is to assist and support in all sales strategies and actions necessary to exceed budgeted goals and maximize profits. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Assist in the resort sales effort with key leisure market accounts focused on retail travel agents and partner organizations., • Key account focus on gaining membership admission with American Express FH&R, Virtuoso, Ensemble and Signature consortia programs., • Establish deep relationships with key top producing luxury market travel agents that will support new Trump Hotel Collection positioning for Trump National Doral in both volume and rate growth., • Maintain a rigorous travel schedule of in market sales calls, event and trade show participation to build top of mind awareness of the new resort positioning, current promotions and resort programming., • Manage day/day customer support coordination with key agency accounts, resort reservations and operations., • Develop and maintain the Trump National Doral Reservation support team and Travel Agent relationships., • Conduct ongoing internal training with hotel reservations, front office and F&B as needed to ensure resort performance with consortia programs and expected service levels., • Develop regular marketing and communication program to key account database., • Pursue strategic marketing program opportunities with key Consortia account organizations., • Support Wholesale account strategy with agent training, events and trade show participation., • Ensure resort scorecard performance is maintained with FH&R (after inclusion) with monthly review and internal training., • Drive group leads from mega agency accounts and wholesale partners., • Duties as assigned by VP of Sales & Marketing OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Participate in the development of the annual budget and business/marketing plan., • Analyze forecast, cost, and revenue reports and make sales strategy decisions based on that information to ensure hotel’s revpar and good positioning within the comp set., • Organize and participate in fam trips., • Plan and, on occasion, attend sales blitzes/missions for Trump National Doral - Miami in key markets with qualified pretrip agendas and detailed post trip reports., • Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all associates., • Participate in Manager on Duty programs., • Participate in community public relations for the hotel., • Demonstrate positive leadership characteristics and act as a role model for staff members., • Regularly research and remain current with Sales and Marketing trends., • Participate in the recruitment and interviewing process of new associates and managers., • Keep office clean and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Proven leadership ability to influence, develop, and empower managers to achieve objectives with a team approach., • Ability to effectively communicate in English both verbally and in writing in order to flawlessly carry out internal and external correspondence., • Ability to equally nurture positive and motivating relationships with the sales team and clients through consistent communication., • Excellent professional image and attitude including punctuality., • Ability to work independently even under pressure and stressful situations., • Strong attention to detail and excellent organization skills., • Ability to balance time and work efficiently on tight deadline: respect of deadlines a must., • Ability to handle multiple priorities and projects effectively and on a timely basis., • Ability to ensure confidentiality of clients and hotel data at all times. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking, climbing stairs Frequent Crouching/Bending/Stooping Rare Reaching Rare Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting/Carrying (15 lbs) Rare Travel Frequent OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION Bachelors degree in business or hospitality, MBA not required but preferred. EXPERIENCE Minimum of 1-2 years experience in sales management in the hospitality industry. ESSENTIAL QUALIFICATIONS • Excellent spoken and written communications skills in English – Spanish is a plus, though not required., • Must have good understanding of group, corporate and leisure markets and previous work experience in the Miami market., • Excellent computer skills including Excel, Word, Outlook and PowerPoint. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”

Job Description We are a busy mobile veterinary dermatology practice that only sees pets with skin and ear problems. We are seeking a part time to full time veterinary receptionist. The job responsibilities and description are outlined below. Previous receptionist experience preferred. Must be willing to drive to all locations (North Miami, South Miami and Homestead). You must be dependable, detail oriented, have self initiative, be a quick learner and have great customer service skills. It's a plus if you speak Spanish. Salary will depend on experience level. Our application process entails: reviewing a current resume, filling out our application form, reference contact, phone interview and then work interview. Watch our video on You Tube so that you see what we are all about and then message us so that you can be part of our great team: COVID 19 Disclaimer: We are a veterinary business that is considered essential and still seeing patients. We care for our staff and are doing everything possible to protect them. We are only seeing clients thru curbside service, therefore, clients are not allowed into the clinic. All communication with client is done over the phone. We provide PPE for our staff. Position Summary A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. They communicate with clients in person, by phone, text and e-mail. Job Responsibilities Client Relations Duties, 80%: • Greet clients and pets by name, • Answer phones promptly and professionally using a multi-line phone system, • Screen and route calls to appropriate staff, • Provide phone shoppers with descriptions of services first, price last, • Receive and transmit faxes, • Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information, • Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required, • Ensure the reception area and exam rooms have current reading materials (within two months of publication date) and are clean and odor free, • Check medical and computer records for accurate client addresses, phone numbers and e-mails, • Schedule appointments and surgeries according to hospital scheduling guidelines, • Make surgery and appointment confirmations calls, • Answer clients’ questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases, • Address clients as Mr., Mrs. or Miss, • Always refer to the veterinarian as doctor. Do not use the doctor’s first name in the presence of clients., • Prepare consent forms, estimates/treatment plans and be able to discuss the hospital’s financial policies with clients, • Sell retail items and pet food, • Maintain a clean, neat reception area and front desk, • Enter accurate charges, • Explain invoices to show value for the care provided, stating all services and products provided before the total, • Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks, • Verify the eligibility of clients with charge accounts (where applicable), • Print or record the end of day financial balances, ensuring they are accurate, • Know fees for routine services, • Update reminders, • Backup computer records according to practice’s operating procedures, • Maintain adequate supply of client education materials in the reception area (i.e. brochures, handouts, business cards, etc.), • Prepare forms such as new client registration, medical records and lab results, • Review medical records of discharged patients for completeness and accurate charges. Based on your review, refer medical records to a doctor or technician for further review., • Schedule rechecks and enter callbacks, • Prepare welcome packets for new client folders/gift bags, • Ensure treatment and procedure forms are signed and an emergency number is noted, • Admit/discharge or delegate admission and discharge of patients for procedures to appropriate hospital staff, • Maintain appointment book and procedure reservations, • Retrieve, update and file patient medical records, • Keep reception desk and waiting room neat and clean, • No eating is allowed at the front desk, • Clean up after pets’ accidents in the reception area, exam rooms and exterior sidewalks and parking lot, • Water and maintain plants in waiting and exam rooms, • Collect specimens that clients bring in for lab analysis, label and take to the lab area. Note the date and time of specimen collection in the appropriate hospital log to ensure they are completed and the client is notified of the results. Place corresponding medical file in appropriate area., • Call clients whose pets are overdue for services, • Purge files according to practice-management policies, • Have a thorough knowledge of flea/tick preventatives, • Sell and promote retail items, • Mail thank-you, sympathy and welcome cards Educational Requirements: • High school diploma or equivalent, • Ability to work in a fast-paced environment, • Computer literacy, • Understand veterinary terminology, • Exceptional customer service skills, • Keep accurate medical records, clerical work, • Educate clients, • Promote hospital products and services, • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance, • Endure sitting, standing and walking on hard floor surfaces for extended periods, • Type information for patient records and prescription labels into the computer, • Able to work in noisy work conditions with sounds from animals and equipment, • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

Job Description POSITION PURPOSE: Processes telephone calls and reservations in a timely manner following Trump National Doral standards. Answers all telephone calls including reservations and guest inquiries in a friendly and courteous manner, for package reservations, tee times, spa appointments and internal and external communications. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS OF RESERVATION CALLS: • Answers all reservations, telephone calls and emails in a friendly manner, using clear English communication. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information., • Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions., • Use proper selling techniques and maintain the utmost in professionalism while personalizing each call., • Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs., • Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to faxes, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follow up with the Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system., • Achieve or surpass all departmental standards in regards to shop scores, calls answered, call conversion., • Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. ESSENTIAL FUNCTIONS OF INTERNAL AND EXTERNAL CALLS and COMMUNICATIONS: • Answers calls originating from external and internal sources. Directs the caller to the appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other requests. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers., • Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies., • Greets callers with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc., • Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest., • Enters all guest responses and requests into Alice in order to provide effective and efficient service., • Provides a record of all Guest Insights to allow departments to properly research and respond to the guest for any challenges which may occur., • Field guest complaints, conducting research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists office in any other administrative duties as needed., • Prepares reports as required., • Attends training and meetings as required., • Attempts to communicate with guests in guest's native language., • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolves complications such as location changes or credit issues., • Summons team members to escort guests to/from their rooms as appropriate., • Operates various office machines., • Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using a computer system., • Call for repair and technical support of all computer based PBX equipment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read, listen and communicate effectively in English., • Ability to access read and accurately input information using a moderately complex computer system., • Ability to effectively deal with both internal and external guests, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Standing Occasional Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Taste Never Smell Never Lifting/Carrying (# lbs) Occasional up to 20 lbs. Travel Rare Typing Constant OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE One to two years of prior Guest Service, Reservations, Front Office or Sales experience is preferred. Prior luxury hospitality experience and previous PBX experience preferred. Ability to speak multiple languages is desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Position Overview: The in-house Digital Growth & SEO Optimization Manager will be responsible for developing, implementing, and managing our digital marketing campaigns across various channels. Responsible for all aspects of a company’s marketing operations. The central goal is to help grow a brand’s influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website traffic and acquiring leads or customers. Duties will include planning, implementing, and monitoring digital marketing campaigns across various digital networks. The ideal candidate is someone with experience in Hospitality and F&B marketing. He/she needs to demonstrate excellent interpersonal, project management, and analytical skills. Responsibilities: • Develop and implement a comprehensive digital marketing strategy with Project Managers tailored to the restaurant/hotel industry to drive online reservations, increase foot traffic, and enhance brand awareness., • Plan and execute restaurant/hotel-specific digital marketing campaigns, including promotions, special events, and seasonal offers across various channels such as website, email, and PPC advertising., • Design and implement email marketing campaigns to promote specials events, MM Members Club, RDG Newsletter, Programmed Nights, and programs to engage with customers and encourage repeat visits., • Optimize the restaurant/hotel websites and online listings for local search to improve visibility in local search results and attract nearby customers., • Create website banners, landing pages, update images on website and third-party sites to ensure all content is update to date., • Identify and partner with bloggers, or neighboring businesses for co-marketing opportunities to reach a wider audience., • Promote menus, special dishes, and events through digital channels., • Monitor and analyze the performance of digital marketing campaigns using tools like Google Analytics. Provide regular reports and insights to measure ROI and optimize campaign strategies., • Develop and implement an effective SEO strategy with an agency to improve organic search rankings, increase website traffic, and drive conversions. Conduct thorough keyword research to identify high-value keywords and optimize website content accordingly. Optimize website content, meta tags, and internal linking structure to improve search engine visibility and user experience. Identify and resolve technical SEO issues such as crawl errors, site speed optimization, XML sitemaps, and mobile friendliness. Build high-quality backlinks through outreach, content marketing, and link-building strategies to improve domain authority and rankings., • Collaborate with the Project Managers to create SEO-friendly content that aligns with target keywords and meets user intent., • Conduct regular SEO audits to monitor performance and identify opportunities for improvement. Provide detailed reports and insights on SEO KPIs, rankings, and traffic trends. Qualifications: • Proven experience as a Digital Marketing Manager or similar role., • Strong understanding of digital marketing channels and tools., • Bachelor’s degree in marketing, Digital Marketing, or a related field., • Experience with SEO/SEM, email marketing, social media, and display advertising campaigns., • Proficiency in Google Analytics, Google Ads, and other digital marketing tools., • Excellent analytical, communication, and project management skills., • Creative thinker with a passion for digital marketing and staying updated with the latest trends and best practices.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Private Dining (Events and Sales) Manager focuses on private dining reservations, storewide buyouts and partner events at an Eataly location. Reports to the General Manager of Restaurants. • Generates events sales by scouting new business and maintaining relationships with existing clients, • Serves as the point of contact for clients to plan events, develop contracts, detail events, and help the restaurant and store teams to execute events, • Works with all event vendors including: florists, rental company, security, • Partners with the Eataly operations team (Culinary, Front of House, Retail and Quick Service) on event preparation, • Meets with clients for additional walk-throughs to finalize event details, • Processes all catering requests in collaboration with the Quick Service Restaurant (QSR) team, • Manages all catering events from start to finish; books, plans and executes functions, • Helps develop and maintain private event menu offerings, • Creates proposals, contracts and event orders, as well as packages tailored to each client’s requests, • Recaps events and provides operation, sales and production suggestions to the team, • Maintains fiscal responsibility in terms of rentals, supplies and labor, • Manages day-to-day catering requests and works closely with the QSR team to ensure proper execution of catering orders, • Maintains industry knowledge including principles and practices within catering, • Performs other duties as required or assignedQualifications, • 5+ years of experience in events sales, • 2+ years of experience in event planning and/or production, • 2+ years of experience restaurant private events, • Experience with Tripleseat (Event Management Software) and Microsoft Office Suite, • Ability to work in a fast-paced, operational environment, • Availability to work a flexible schedule including nights and weekends, • Availability to occasionally attend workshops, tradeshows and conventions, • Must be able to work on-site at Eataly Aventura Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments and traditional hotel rooms across price and luxury tiers. The Area Sales Manager will report to the Associate Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on prospecting group and preferred corporate leads. Like any role at a fast-paced start-up, there is no 'typical day', but you will be responsible for the execution of a sales strategy for Kasa's portfolio in a defined area, targeting all market segments, including leisure travel, corporate preferred, groups, and others. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. If you are looking to be instrumental in changing the way leisure, corporate and group travelers view the flexible accommodations space - this is the role for you! Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes • Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals, • Revenue Driver: Self-driven to identify and uncover revenue-generating opportunities through industry knowledge, prospecting and execution of sales strategies, • Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands*;* open to providing feedback to contribute to problem resolutions; updates to processes, • Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships, profit, and portfolio experience, • Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is ever present *pertaining to contracts, organization, prioritization, • Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa, • Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry, • Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and clients clear communication, diligence, and trustworthinessExperience, • 3–5+ years of experience in hotel group sales, corporate accounts, or extended-stay property sales, • Strong background in building, maintaining, and growing key client relationships, particularly with community-based organizations, • Proven ability to leverage local market connections to drive SMERF business opportunities, • Skilled at overseeing multiple hotels or geographic regions, with clear territory sales strategies, • Proficient in hotel CRM systems for pipeline and client management, • Ability to analyze travel trends, competitor rates, and demand generators to adjust sales tactics, • Strong experience negotiating group rates, long-term stay agreements, and corporate preferred contracts, • Proven ability to drive occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) through targeted sales efforts, • Exceptional at presenting hotel services to corporate clients, and travel managersPlus if…, • You have experience working at a tech startupIn one year, you will succeed at Kasa by having:, • Achieved or exceeded sales targets by driving room bookings, group sales, corporate contracts, • Secured repeat business from corporate accounts, travel agencies, and groups, • Expanded Kasa's visibility in target markets through strategic partnerships, networking, and promotions Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $X and $Y and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Job Title: Complex Director of Revenue Management Department: Revenue Reports To: General Manager FLSA Status: Exempt SUMMARY: The Complex Director of Revenue Management is responsible development and deployment of company-wide rate yielding, revenue maximization, and revenue reporting processes across a growing operating portfolio of hotels. Assists in maximizing overall revenue and profitability and driving market share at each property through in-depth, strategic evaluation, and data analysis. RESPONSIBILITIES: • Implement KPIs and dashboards to monitor ongoing revenue performance at the portfolio, market, and individual property levels., • Develop tools and provide ongoing yield management, statistical, and competitive set analysis., • Provide data, research, and analytical support for sales, marketing, and reservations initiatives., • Make recommendations, negotiate contracts, and lead implementation and maintenance of best-in-class revenue management systems., • Develop a deep understanding of each asset class and provide analysis based on budgeted, forecasted, and prior period results., • Partner with property operations leaders to identify operational inefficiencies and develop strategies to maximize profitability and long-term asset value., • Create models in Excel to facilitate revenue planning and analytical processes., • Create individual reporting schedules and presentations based on the needs of the executive team, operations, or external stakeholders., • Provide ad-hoc financial and operational analysis to support shared services and property operations' future growth or reinvestment strategies. QUALIFICATIONS: • 6-8 years of progressive revenue management experience in the hotel industry., • Familiarity with hotel PMS, and a variety of revenue management software programs., • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills, • Multi-concept experience. EDUCATION: • Bachelor's degree in Hotel Management, Finance, Economics, or related discipline. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Concierge is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk personnel in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Concierge seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association, Developer and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Oversee scheduling and use of condominium amenity areas. Responsible for amenity rental event coordination. Submit requests by renters for extra personnel to the Management Office. Provide the Management Office with the schedule for the event in a timely manner. This will include setup requests and times. Provide guest list and event information to valet, security, housekeeping staff and arrange for additional staffing as required within the cost and reimbursement provisions of the amenity reservation forms and procedures. Inspect facilities for cleanliness and damage prior to and after the event with accurate reports to Management Office., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. The position will be indoors working with equipment generally used in an office. This position is inside a Condominium building and will be exposed to moderate to loud noises, pets, and a diverse population. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Experience and Education • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential. Employee reports directly to the Association Manager of the community and is to take direction only from the Manager Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Job Responsibilities: • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Team is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Team seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While the role is generally limited to Front Desk Operations or other operations/departments, if any, the Resident Services Team acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a standing position. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Education and Experience • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential., • Must have the ability to learn and utilize specialized hospitality and related software required. Position Supervision Employee reports directly to the Operations Manager of the community and is to take direction only from the Managers assigned to them. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Vizcaya Museum and Gardens is a National Historic Landmark and accredited museum in Miami, Florida (). The Facility Rental Operations Manager is responsible for the complete and accurate entry of financial transactions for the department. The position is on the Marketing and Client Services Team in the Facility Rental Department and reports to the Director of Facility Rentals. Vizcaya is owned by Miami-Dade County and is operated by the non-profit Vizcaya Museum and Gardens Trust, Inc. Our mission is to preserve the estate’s cultural and environmental resources to engage people in connecting with the past, understanding the present and shaping the future. Our vision is to position Vizcaya as an enduring, inclusive, and innovative place that inspires people to embrace the cultural vitality and environmental sustainability of the world around us. Essential Functions · Collect and process deposits, balance due, vendor and tent payments. Process refunds and refund requests (bundles) according to finance requirements in collaboration with Director of Facility Rentals · Create Facility Rental Contracts, maintain department and Vizcaya calendar regarding rental dates and details in collaboration with Director of Facility Rentals · Enter all transactions and data in Veevart for facility rentals. Review charge backs and end-of-month closing in collaboration with the Director of Facility Rentals. · Manage Daytime Garden Ceremony reservations, commercial photo, and commercial film shoots. · Provide excellent customer service. General Responsibilities of All Administrators · Achieve meaningful and timely actions that advance Vizcaya’s mission, vision, and strategic plan. · Help to sustain and grow Vizcaya’s revenues and participate in pursuing funding opportunities. · Proactively promote communication, collaboration, and customer service. · Engage in internal committees as appropriate and complete assigned tasks in a timely manner. · Understand and comply with Vizcaya’s policies and procedures. · Other duties as assigned This job description is not designed to be comprehensive; duties, responsibilities and activities may change at any time with or without notice. Position Requirements · At least 3 years of work experience in event coordination or finance. · Bachelor’s degree in business, finance, hospitality, or a related field. · Demonstrated leadership, teambuilding, communications, project management and fiscal management skills. · Positive attitude, good interpersonal skills, flexibility and commitment to collaboration, customer service, strategy, and innovation. · English fluency. · Proficiency with Microsoft Office. Factors Vizcaya Will Consider When Evaluating Applicants and Determining Compensation · Additional relevant work experience, training, and education. · Spanish, Haitian Creole and other language skills. Compensation Vizcaya Museum and Gardens offers competitive compensation with generous paid leave, retirement benefits, and robust medical and other insurance for full-time employees. Salary will be based on the selected candidate’s experience and skills. The anticipated compensation is approximately $60,200 for someone meeting the requirements of the position to approximately $66,000 for someone exceeding them. Work Environment/Physical Demands The majority of work is done in an office setting, with some portion involving interaction with the public, community members, partners, donors, vendors, contractors, and other constituents on and off site. Vizcaya is a non-smoking environment. Position Type/Expected Hours of Work/Schedule This is a full-time (40 hours per week), exempt position. Periodic evening and weekend work is required. To Apply Please submit a resume [and a cover letter expressing your interest in this position to: . Please reference the position title in the subject line of your email. Equal Opportunity Employer Vizcaya Museum and Gardens is committed to equity and inclusion and is engaged in a strategic process to ensure that our staff, Board, and volunteers reflect our community’s diversity. Vizcaya welcomes applicants from groups that are underrepresented in cultural organizations and seeks to recruit, develop, and retain a diverse workforce. Vizcaya Museum and Gardens is an equal opportunity employer. Vizcaya respects people of all backgrounds and does not discriminate based upon race, religion, color, national origin, ancestry, sex, pregnancy, childbirth, sexual orientation, gender identity, gender expression, age, marital status, familial status, status as a protected veteran, status as an individual with a disability, status as a victim of domestic violence, dating violence or stalking, or other applicable legally protected characteristics protected by law. Updated June 7, 2023 Company DescriptionVizcaya Museum and Gardens is a National Historic Landmark, accredited by the American Alliance of Museums and located on Miami’s spectacular Biscayne Bay. Vizcaya consists of 14 historic buildings on 50 acres of grounds, with approximately 2,500 objects and 40,000 archival documents. The Museum attracts nearly 200,000 visitors annually and is working to strengthen and extend its profile as a cultural resource throughout South Florida and the nation. To diminish second-hand health hazards, risk of fire, and unwanted trash on Vizcaya's historic property. VMGTI's employees are not permitted to smoke tobacco or other substances, use vapor devices (including e-cigarettes), or use smokeless tobacco anywhere o the Vizcaya estate (including the Village and parking lots).Vizcaya Museum and Gardens is a National Historic Landmark, accredited by the American Alliance of Museums and located on Miami’s spectacular Biscayne Bay. Vizcaya consists of 14 historic buildings on 50 acres of grounds, with approximately 2,500 objects and 40,000 archival documents. The Museum attracts nearly 200,000 visitors annually and is working to strengthen and extend its profile as a cultural resource throughout South Florida and the nation.\r\n\r\nTo diminish second-hand health hazards, risk of fire, and unwanted trash on Vizcaya's historic property. VMGTI's employees are not permitted to smoke tobacco or other substances, use vapor devices (including e-cigarettes), or use smokeless tobacco anywhere o the Vizcaya estate (including the Village and parking lots).

Job DescriptionCompany Description Ennismore offers our team members and our guests a hip, cutting-edge experiences in the world of hotels and restaurants. We have an exciting job opportunity to join our Team as a Reservations Agent at our Luxury and Lifestyle Call Center in the heart of Miami. Job Description Position is in person, onsite in Miami, FL Nights, weekends, and holidays may be required Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information for the hotel. The agent is to answer all inquiries in a professional, courteous, and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, resort operations, and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites, and meeting rooms., • Have a complete working knowledge of the reservation functions in the Call Center., • Be aware at all times of the selling status of the hotels., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow the reservation policy pertaining to guarantees, cancellations, and no- shows and communicate them clearly to each guest., • Follow up on any guest requests to ensure satisfaction in a friendly and professional manner., • Process all advance deposits on future reservations and post each deposit to the guest’s reservation., • Balance and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, and mail out brochures as requested., • Be aware of and adhere to the rules and regulations of the Call Center., • Participate in departmental meetings assisting in the development of daily operations and the overall Call Center and related areas., • Create and maintain positive relationships with all departments within the hotels and know how they relate to the Call Center., • Be knowledgeable of all Food and beverage venues, operations, events, specials, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Where applicable, be knowledgeable of the spa including basic service treatments, rates, and any other information necessary to answer guest inquiries., • Where applicable, be knowledgeable of Nightlife venues, operations, events, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Assist with inputting weekend third-party reservations such as Internet and wholesale., • Any other reasonable duties as assigned by the supervisor or manager, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the team and other team members. Interact with other department personnel and venue staff as needed. In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used., • Keep the work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards., • Assimilate into The company’s culture through understanding, supporting and participating in all The company elements. Demonstrate working knowledge of the service standards., • Regular attendance in conformance with the standards, which may be established by The company from time to time, is essential to the successful performance of this position. All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one year experience in front desk operations, or other related guest-facing role, and/or one year experience in direct sales, service, or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • An intermediate to proficient understanding of Computer systems such as Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionPOSITION PURPOSE: As an Assistant Golf Professional, you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. This position would ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf shop procedures daily to ensure a well maintained and professional golf shop operation., • Provide a warm welcome to golf members and guests who are entering the golf shop and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions., • Build rapport with golf guests and resort guests when time permits by inquiring about their stay and informing them of the resort’s history, activities, and offerings., • Provide Golfer registration service at the golf shop check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the guest’s golf bag location and set up to expedite the process., • Provide directions to the first tee, driving range, putting greens, Jim Mclean School, Spa, restaurants, meeting rooms., • Manage the EZ Links tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding golf shop area to include perimeter golf shop patio area, World Golf Championship Globe, ceiling tiles, windows, mirrors, shoe cleaner next to champions grill entrance, golf shop counter, and designated floor space, • Contact necessary departments via radio or Nextel with any guest concerns or challenges to ensure immediate guest recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any guest challenges or operational follow ups from the day. Report out at the close of business each day to AYS department and golf., • Execute the golf course upgrade program that provides guests with an opportunity to upgrade to a better golf course if available., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: As the Membership 1st Assistant Golf Professional, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to members at all times., • Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness., • Oversee and maintain all standards of the locker room operation in the membership club house. Work and develop locker room team to ensure overall cleanliness and quality of all items are in line with Trump Brand Standards., • Design and implement teaching programs of all levels at the club to further promote the game of golf. This is to include Women’s and junior programs, weekly clinics, golf instruction seminars, and the development of teaching reputation within the club., • Build a rapport with the membership on a daily basis to include playing golf with members, actively pursuing daily interaction on the driving range tee and 1st tee of golf courses, daily rounds on the golf course to ensure member experience is at a high level, and enforce all resort and club polices., • Weekly, monthly, quarterly, and annual responsibility for entire GHIN Handicap management system within the club. Audits and overall maintenance to ensure program is being utilized and updated to ensure accurate information., • Support Head Golf Professional in handling all Men’s and Women’s Golf Events throughout the year., • Monitor and react to all items operational that help the club maintain all its financial and budgetary goals for the year., • Responsible for daily organization and maximization of tee sheet for member designated course., • Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation., • Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse., • Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings., • Provide member registration service at the membership check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the members golf bag location and set up to expedite the process., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space, • Contact necessary departments via radio or phone with any member concerns or challenges to ensure immediate membership recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any member challenges or operational follow ups from the day. Report out at the close of business each day to membership management team., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. PGA Class A Certification Required EXPERIENCE Previous experience working at a high end private club facility GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences, • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager, • Establishes and develops long term customer relationships providing value and profitability, • Enhances our guests’ stay by creating an inviting atmosphere, • Coordinates and multi-tasks job duties in an active environment, • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance, • Conduct sales within the General Store, • Understand the product within the General Store and have the ability to speak to the product, • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests' accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job DescriptionHOST - AVA Coconut Grove (Fall 2025)Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization reporting to the general Manager you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phone, keeps accurate count of reservations, and handles reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guest’s requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turnover., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers providing the kitchen and management with a form indicating how many guests-Have Arrived-Will be arriving-Have yet to order-Have Cancelled-Did not show-Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “waited” procedures., • Assists server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in high volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms., • Must be detail oriented and possess effective communication and written skills., • State complaint food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Job DescriptionDirectly supervises all front desk personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. Responsibilities • Trains and retrains all front office personnel, • Participates in the selection of front office personnel, • Schedules the front office staff, • Supervises workload during shifts, • Evaluates the job performance if each front office employee, • Maintains working relationships and communicates with all departments, • Verifies that accurate room status information is maintained and properly communicated, • Resolves guest problems quickly, efficiently, and courteously, • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel, • Reviews and completes the credit limit report, • Works within the allocated budget for the front office, • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager, • Checks cashiers in and out and verifies banks and deposits at the end of each shift, • Enforces all cash-handling, check-cashing, and credit policies, • Conducts regularly scheduled meetings of front office personnel, • Maximize room revenue and occupancy by reviewing status daily Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, • Monitor high balance guest and take appropriate action, • Ensure implementation of all hotel policies and house rules, • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes, • Prepare revenue and occupancy forecasting, • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner, • Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and other employees, • Monitor all VIPs special guests and requests, • Maintain required pars of all front office and stationery supplies, • Review daily front office work and activity reports generated by Night Audit, • Front Office logbook and Guest feedback forms daily review, • Maintain an organised and comprehensive filing system with documentation of purchases, vouching, schedules, forecasts, reports and tracking logs, • Perform other duties as requested by management Requirements • Fluently spoken English, • Hospitality Management degree, • Previous experience in a similar role, • Proven ability to effectively build and foster a team environment, • Ability to make decisions in a fast-paced environment, • Excellent problem solving/decision-making skills, • Demonstrated commitment to customer service, • Pleasant and communicative character, • Professional attitude and appearance, • Reliability and hard work, • Great team spirit Benefits • Seasonal or permanent employment, • Competitive salary and bonuses, • Accommodation and meals, • Health insurance, • Flight tickets

Job Description The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Minimum of 3+ years' experience in a similar role., • Must have OpenTable and MICROS experience, • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8-10 hours., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description LOOKING FOR ENGAGING & CHARISMATIC PERSON FOR FRONT DESK AGENT/HOUSE MANAGER POSITION IN LITTLE HAVANA - MIAMI, FL THE COMPANY Life House is a collection of locally-rooted hotels for discerning travelers. We create beautiful, comfortable spaces with authentic narratives to encourage more meaningful and more frequent travel. We are opening a fabulous new addition to our portfolio – ‘Life House, Little Havana’ in Miami and we are looking for great talent to join our team! ; We are immediately hiring hotel front desk and community professionals, what we call House Managers, to join the Life House Little Havana team to create meaningful experience and provide authentic hospitality to our guests. This is a fast-paced operation requiring a lot of energy and it is highly focused attention to detail. • House Managers House Managers are the primary brand ambassadors at each Life House. They are the face of our Houses and the primary point of contact with our guests. The House Manager is the Maître d’, host, front desk agent, concierge and housekeeping manager, all in one, and is primarily responsible for both ensuring an excellent guest experience and managing the seamless operation of the House. We hire House Managers who are authentic connectors, are high in conscientiousness, have genuine stories to tell, are humble and overwhelmingly representative of our brand. Most importantly, we hire House Managers we believe in! It is crucial that House Managers execute their role at Life House to perfection - they must live and breathe our house rules and service culture, showing up each day with a positive attitude and a strong desire to positively impact the experiences that our guests seek when staying with us. At a high level, hotels all offer the same products and services, but HOW we go about it and WHY, will ensure that our guests don’t just leave with a good night’s sleep, but with a meaningful memory. Ultimately, House Managers distinguish our brand experience from all other hotel brands. Duties and Responsibilities House Managers are responsible for performing all front desk related functions including, but not limited to, checking guests in and out, making room and restaurant reservations, ensuring all daily guest amenities are prepared and delivered on time, providing information about the hotel and the local vicinity and ensuring that our guests always have everything they need. Specifically, you would be performing the following tasks to the highest standards: • Manage the guest check-in/check-out process while engaging with guests, • Assist with room reservations, changes and guest requests, • Assist in the coordination between the front desk and other departments (housekeeping, maintenance, kitchen, F&B and Central Support)., • Inspect clean rooms to prepare them for guest arrival, • Prepare and deliver VIP amenities, • Provide administrative and reception support to management and other team members, • Manage all internal and external guest communication, • Ensure our public lobby spaces are maintained in excellent order, • Liaison between the Corporate Central Support teams, • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Able to work morning or evening shifts, as required, • Able to work weekends, holidays or special events, as required, • Strong organizational abilities, • Excellent guest service skills with a genuine desire to be helpful, • Excellent communication skills, • Excellent problem solving skills, • Strong multi-tasking skills and creative thinking, • Good knowledge of the Miami area and things to do, and places to go – or enthusiasm to acquire that knowledge. Enjoys sharing wonderful food, outdoor adventures, and local experiences in the Miami / Miami Beach areas, • Flexibility to jump in and assist other departments when necessary, • Warm, accessible and genuine, • Natural connector who thrives on bringing people together and creating a sense of community, • Has an organic connection to the locale and community of Little Havana, • Organically creates spaces and experiences that feel personal and unique If you are interested in joining the Life House family, please send us your resume for consideration. Please be sure to include your phone number and email. Job Type: • Paid time off, • Holiday pay, • Referral program, • 8-hour shifts, • Day and evening shifts available, • Holidays and weekend availability may be required, • Monday to Sunday work weeks, • Hotel: 1 year (preferred), • Day Shift (Preferred), • Afternoon Shift (Preferred) LIFE HOUSE BRAND PILLARS: THOUGHTFUL Being thoughtful means considering each detail in the context of our larger objectives. We remain thoughtful through research and looking beyond the surface to find deeper stories and create more meaningful experiences. AUTHENTIC Being authentic means telling a true and cohesive story. From interior design to uniforms, menus,programming, music, and the people we hire, authenticity creates a cohesive story that serves as a point of connection for our guests. HEALTHY We believe that a healthy action has a ripple effect that promotes more healthy behavior. A healthy meal, morning meditation or even a generous conversation with our staff can galvanize a world movement. COMMUNITY ORIENTED Being community-oriented means we create spaces and experiences built for organic human connection. Meeting new people through travel, especially locals, allows guests to feel like they belong. MODERN LUXURY We believe luxury is a function of attention to detail, communication, generosity and access to authentic experiences. We must create spaces where our guests feel taken care of, that they’re getting an experience that feels personal and unique.