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Job Description We are a busy mobile veterinary dermatology practice that only sees pets with skin and ear problems. We are seeking a part time to full time veterinary receptionist. The job responsibilities and description are outlined below. Previous receptionist experience preferred. Must be willing to drive to all locations (North Miami, South Miami and Homestead). You must be dependable, detail oriented, have self initiative, be a quick learner and have great customer service skills. It's a plus if you speak Spanish. Salary will depend on experience level. Our application process entails: reviewing a current resume, filling out our application form, reference contact, phone interview and then work interview. Watch our video on You Tube so that you see what we are all about and then message us so that you can be part of our great team: https://www.youtube.com/watch?v=eaVbIYmIaXs COVID 19 Disclaimer: We are a veterinary business that is considered essential and still seeing patients. We care for our staff and are doing everything possible to protect them. We are only seeing clients thru curbside service, therefore, clients are not allowed into the clinic. All communication with client is done over the phone. We provide PPE for our staff. Position Summary A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. They communicate with clients in person, by phone, text and e-mail. Job Responsibilities Client Relations Duties, 80%: • Greet clients and pets by name, • Answer phones promptly and professionally using a multi-line phone system, • Screen and route calls to appropriate staff, • Provide phone shoppers with descriptions of services first, price last, • Receive and transmit faxes, • Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information, • Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required, • Ensure the reception area and exam rooms have current reading materials (within two months of publication date) and are clean and odor free, • Check medical and computer records for accurate client addresses, phone numbers and e-mails, • Schedule appointments and surgeries according to hospital scheduling guidelines, • Make surgery and appointment confirmations calls, • Answer clients’ questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases, • Address clients as Mr., Mrs. or Miss, • Always refer to the veterinarian as doctor. Do not use the doctor’s first name in the presence of clients., • Prepare consent forms, estimates/treatment plans and be able to discuss the hospital’s financial policies with clients, • Sell retail items and pet food, • Maintain a clean, neat reception area and front desk, • Foster collaborative relationships with other team members and departments Financial Duties, 10%: • Enter accurate charges, • Explain invoices to show value for the care provided, stating all services and products provided before the total, • Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks, • Verify the eligibility of clients with charge accounts (where applicable), • Print or record the end of day financial balances, ensuring they are accurate, • Know fees for routine services, • Balance cash drawer at end of day/shift Administrative Duties, 7%: • Update reminders, • Backup computer records according to practice’s operating procedures, • Maintain adequate supply of client education materials in the reception area (i.e. brochures, handouts, business cards, etc.), • Prepare forms such as new client registration, medical records and lab results, • Review medical records of discharged patients for completeness and accurate charges. Based on your review, refer medical records to a doctor or technician for further review., • Schedule rechecks and enter callbacks, • Prepare welcome packets for new client folders/gift bags, • Ensure treatment and procedure forms are signed and an emergency number is noted, • Admit/discharge or delegate admission and discharge of patients for procedures to appropriate hospital staff, • Maintain appointment book and procedure reservations, • Retrieve, update and file patient medical records, • Keep reception desk and waiting room neat and clean, • No eating is allowed at the front desk, • Clean up after pets’ accidents in the reception area, exam rooms and exterior sidewalks and parking lot, • Water and maintain plants in waiting and exam rooms, • Collect specimens that clients bring in for lab analysis, label and take to the lab area. Note the date and time of specimen collection in the appropriate hospital log to ensure they are completed and the client is notified of the results. Place corresponding medical file in appropriate area., • Call clients whose pets are overdue for services, • Purge files according to practice-management policies, • Determine why the client is inactive and report the reason to the practice manager to identify trends Client Education & Marketing Duties, 3%: • Have a thorough knowledge of flea/tick preventatives, • Sell and promote retail items, • Mail thank-you, sympathy and welcome cards, • Promote practice protocols on wellness and prevention Educational Requirements & Skills Needed Educational Requirements: • High school diploma or equivalent, • Experience in customer service Skills Needed: • Ability to work in a fast-paced environment, • Computer literacy, • Understand veterinary terminology, • Exceptional customer service skills, • Keep accurate medical records, clerical work, • Educate clients, • Promote hospital products and services, • Support team members Physical Obligations: • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance, • Endure sitting, standing and walking on hard floor surfaces for extended periods, • Type information for patient records and prescription labels into the computer, • Able to work in noisy work conditions with sounds from animals and equipment, • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

About the Opportunity Rooted in Talent is conducting a confidential search on behalf of a highly respected professional based in the Miami area. We are seeking an exceptional Personal Assistant who is proactive, resourceful, and thrives in a fast-paced, high-performance environment. About the Role We are seeking a Part-Time Personal Assistant (10-25 hours) to provide personalized support to a busy household. This role requires someone who enjoys creating order, anticipating needs, and managing day-to-day responsibilities with professionalism and discretion. The ideal candidate is resourceful, detail-oriented, and capable of handling multiple priorities independently. Success in this role comes from taking initiative, communicating effectively, and ensuring household operations run smoothly with minimal direction. Key Responsibilities Household & Project Coordination • Coordinate ongoing home improvement and household projects with contractors, vendors, and service providers, • Schedule appointments, confirm timelines, and coordinate access to the home, • Communicate with Spanish-speaking contractors and vendors as needed, • Track estimates, invoices, project milestones, and follow-up items, • Ensure projects stay organized and moving forward Personal Errands & Administrative Support • Run local errands, including shopping, pickups, deliveries, returns, and exchanges, • Purchase groceries, household supplies, prescriptions, dry cleaning, and other requested items, • Assist with gift purchasing, reservations, appointments, and miscellaneous personal requests, • Research products or services and make recommendations when needed Household Management • Help maintain an organized and well-stocked home, • Coordinate housekeeping, maintenance appointments, deliveries, and household vendors, • Monitor household inventory and proactively replenish essential items, • Prepare the home before travel and ensure everything is ready upon return, • Manage calendars for household appointments and recurring services Travel & Pet Support • Assist with travel preparations and post-travel household setup, • Transport the family dog to and from daycare, boarding, or grooming appointments when needed, • Coordinate pet-related schedules during travel, • Ensure household essentials are stocked before the family's return Proactive Personal Support • Anticipate household needs before they arise, • Take ownership of assigned responsibilities without requiring frequent direction, • Keep track of upcoming appointments, deliveries, deadlines, and recurring tasks, • Provide regular updates on completed work and outstanding priorities, • Continuously look for ways to improve efficiency and organization Qualifications • Previous experience as a Personal Assistant, Executive Assistant, Household Manager, Family Assistant, or similar role, • Exceptional organizational and time-management skills, • Strong communication and interpersonal abilities, • Comfortable coordinating with contractors, vendors, and service providers, • Ability to prioritize multiple tasks in a fast-paced environment, • High level of professionalism, discretion, and confidentiality, • Self-motivated with excellent problem-solving skills, • Comfortable around dogs, • Valid driver's license and reliable personal transportation Preferred Qualifications • Experience supporting a high-net-worth individual, executive, or private household, • Experience coordinating home renovations or household projects, • Familiarity with scheduling, vendor management, and household operations, • Strong technology skills, including Google Workspace, Apple products, and basic productivity tools What We're Looking For The ideal candidate is someone who naturally notices what needs to be done before being asked. You're organized, dependable, and take pride in creating order from busy schedules. You enjoy solving problems, following through on details, and making life easier for the people you support.

JRN 2606 An UHNW principal is looking for a detail-oriented House Manager / Personal Assistant to oversee the day-to-day functioning of a Brickell condo and support the principal’s lifestyle needs on the ground in Miami. This is an ideal role for someone who is intuitive, hands-on, flexible, and takes real pride in making a home run seamlessly. The principal travels frequently, so this role requires someone who can think ahead, anticipate needs, and ensure everything is in place for arrivals, departures, guests, and day-to-day comfort. Key Responsibilities • Oversee the day-to-day readiness and functionality of the principal’s residence, • Handle mail, packages, laundry, stocking, light household resets, and general organization, • Prepare the home for arrivals and departures, • Coordinate with housekeeper and other vendors as needed, • Ensure the residence is clean, organized, and operating smoothly in between deep cleans, • Monitor household needs and handle issues proactively, • Support lifestyle-related tasks and last-minute requests, • Coordinate logistics for guests, deliveries, reservations, and other on-the-ground needs, • Partner closely with the Chief of Staff / EA, who will provide visibility into the principal’s schedule and movements, • Be available to pivot quickly when plans change Requirements • Experience in house management, personal assistance, lifestyle support, or a similar hybrid role, • Extremely detail-oriented and highly organized, • Proactive, resourceful, and able to work independently without hand-holding, • Flexible and responsive with a no-task-too-small mentality, • Strong judgment and common sense, • Comfortable rolling up sleeves and handling whatever is needed, • Able to manage changing priorities and anticipate needs before being asked, • Professional, discreet, and service-minded, • Experience supporting high-net-worth individuals strongly preferred Important Notes • This is not a pure housekeeping role, • A housekeeper will support deep cleaning, but this person should be comfortable maintaining day-to-day order and handling hands-on household tasks when needed, • The home is a condo, not a large estate, • The principal is away often, but the expectation is that the home remains fully prepared and well-managed at all times Location: Brickell, Miami, FL Compensation: $120,000, depending on experience Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. By applying, you acknowledge that submission of an application does not guarantee placement or employment. Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Employment Type: Full-time Salary: Up to USD $80,000 per annum, depending on experience, plus manager benefits Travel: Flexibility to travel as required Position Overview: The Marketing Manager will be responsible for the day-to-day marketing and commercial activity for GAIA & NYX Miami, working closely with the Global Marketing Director to deliver the brands’ strategy locally. The role will focus on driving awareness, reservations, covers, bar traffic, events and revenue through local marketing, social media, content, PR, partnerships, CRM and paid media. This is a hands-on role requiring strong knowledge of Miami’s luxury hospitality, dining and nightlife market, as well as the ability to build local relationships, identify opportunities and deliver measurable commercial results. Key Responsibilities: Local Marketing & Commercial Strategy • Execute the local marketing strategy and calendar across GAIA and NYX., • Develop activity to drive reservations, covers, bar traffic, events and private hire., • Identify local market opportunities, trends and partnerships that can support business growth. • Work closely with the General Manager, Operations, Events and Reservations teams to align marketing with trading priorities. • Manage the local marketing budget and measure the performance of activity. Partnerships, Activations & Sponsorships • Identify and develop relevant local partnerships with luxury hotels, concierge teams, brands, media, cultural organizations and local businesses. • Lead the execution of local partnerships and activations that support brand awareness, guest acquisition, footfall and revenue. • Support sponsorship opportunities under the direction of the Global Marketing Director, assisting with partner communication, deliverables and execution. • Ensure sponsorships, partnerships and activations are delivered effectively and in line with agreed commercial objectives. Social Media & Content • Manage day-to-day local social media activity in line with global brand guidelines., • Coordinate local content shoots and work with internal teams, agencies and suppliers to deliver content. • Monitor performance and use insights to improve activity. PR & Influencers • Manage the day-to-day relationship with the appointed PR agency, ensuring local PR activity is aligned with marketing and commercial priorities. • Develop relationships across Miami’s hospitality, lifestyle, fashion, entertainment and nightlife sectors. • Manage relevant influencer, tastemaker and media opportunities., • Identify opportunities for editorial coverage, influencer engagement and local brand exposure. Digital & CRM • Work with the digital agency to manage local paid media across Google, Meta and other relevant channels. • Ensure campaigns support key commercial priorities and optimise performance based on results. • Support CRM activity across acquisition, reactivation, repeat visits, birthdays, VIP guests and key occasions. • Identify opportunities to cross-promote GAIA and GAIA NYX and grow the local database. Reporting & Administration • Track marketing performance across reservations, covers, bar traffic, events, private hire, digital, social, CRM, PR and partnerships. • Provide regular updates to the Global Marketing Director on performance, activity and opportunities. • Maintain the local marketing calendar and ensure campaigns are delivered on time, within budget and to brand standards. Skills & Experience • Minimum 5 years’ experience in marketing, ideally within luxury F&B, hospitality, restaurants, bars, nightlife or lifestyle. • Strong knowledge of the Miami market and an established local network is highly desirable. • Experience across social media, content, PR, influencers, CRM and paid digital., • Proven experience delivering marketing campaigns, activations and events., • Experience managing agencies, suppliers and external partners., • Strong commercial understanding and ability to measure marketing against business objectives. • Experience across both restaurant and bar/nightlife environments is highly desirable., • Highly organized, proactive and hands-on, with the ability to manage multiple priorities in a fast-paced environment. Key Performance Indicators: • Delivery of marketing activity on time and within budget., • Growth in reservations, covers, bar traffic, events and private hire., • Performance and ROI of paid media, partnerships and marketing initiatives., • Growth in social audience and engagement., • CRM database growth, reactivation and customer engagement., • Effective management of the local marketing budget.

📍 Fort Lauderdale, FL | Hybrid We’re looking for a Technical Product Owner for a direct client to bridge the gap between business and technology teams, owning the roadmap for data products and payment technology. What you’ll do: • Gather business requirements and translate them into clear product goals and priorities., • Own the data product roadmap/backlog and work with engineering teams to deliver solutions., • Support data warehouse modernization and payments modernization initiatives., • Partner with business leaders across Finance, Revenue Management, Reservations, and other teams., • Help improve data governance, data flows, reporting, and payment processes. What we’re looking for: • Strong Product Owner/Product Manager experience in a technical environment., • Experience with data products, data warehouses, or data modernization., • Snowflake experience strongly preferred., • Understanding of SQL, data flows, and data governance., • Payments, financial systems, accounting, or fraud prevention experience is highly valuable., • Excellent communication and stakeholder management skills., • Ability to influence and coordinate teams without directly managing them . Why this role? Play a key role in modernizing its data and payments technology while working closely with senior business and technology stakeholders. Salary and Other Compensation: The annual salary for this position is between $100,000 – $116,800 annually. Factors that may affect pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: • Medical insurance, • Dental insurance, • Vision insurance, • Paid time off (details TBD)

Job DescriptionCompany Description AN ICON EVOLVED Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled. Job Description Job Purpose: Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist the property in maximizing the relationship between guests, travel agents and third parties in line with Delanos’ culture. The Supervisor will follow and adhere to Forbes Five Star call standards in every interaction and will be responsible for achieving or exceeding the call standards as determined by Forbes and Delano. Duties & Functions: • Processing travel agent commissions., • Processing of group request as well as blocking reservations., • Processing of the company hotels, restaurants and nightlife reservation requests., • Liaison between sales manager and operational managers., • Answer all phone calls promptly and in a courteous mannering keeping with Forbes and Delano standards, • Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites and meeting rooms., • Be aware at all times of the selling status of the hotel, availability and upsell opportunities., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Follow up on any guest or colleague requests to ensure satisfaction in a friendly and professional style., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence via reservations inbox., • Be aware of and adhere to the rules and regulations of the hotel and the Reservations department., • Participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Hospitality degree preferred., • Good communication skills., • Customer service oriented., • Previous reservation experience., • Computer skills., • Flexible schedule., • Multi -lingual preferred., • Must be able to work seated at least 8 hours per day., • Must be able to speak and hear clearly to communicate with potential guests by phone., • Must be able to pull and lift packages at least 40 pounds of force., • Must have depth perception and balance, for overall performance and be able to work with computers

Job DescriptionCompany Description Delano Miami Beach fuses historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel preserves its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach acts as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Job Description YOUR KEY RESPONSIBILITIES: • Lead and manage the host team to ensure outstanding guest service and smooth seating operations during all shifts. Collaborate with restaurant management, servers, and kitchen staff to coordinate seamless guest experiences and address any service issues promptly., • Manage reservations, waitlists, and guest flow to optimize seating efficiency and minimize wait times., • Maintain the highest levels of guest service, ensuring consistency with the restaurant’s brand and hospitality standards., • Assist with scheduling, training, and performance management of team., • Ensure accurate completion of daily reports and seating logs., • Monitor guest feedback related to seating and front-of-house experiences and share with leaders, • Ensure full compliance with health, safety, and restaurant policies and procedures., • Foster a positive team environment, guiding hosts to work effectively together and support each other. Drive team engagement and development through ongoing coaching, mentoring, and training initiatives., • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications SPECIFIC JOB KNOWLEDGE & SKILLS: • High school diploma or equivalent education required; Bachelor’s degree preferred., • Minimum 3–5 years of experience in a supervisory role in a restaurant, hospitality, or upscale food and beverage environment., • Strong knowledge of front-of-house operations, including guest seating management, reservation systems, and customer service best practices., • Experience managing guest flow, waitlists, and coordinating with multiple departments to ensure seamless service. Observant and quick to respond to guest needs and operational challenges while multitasking effectively during busy periods., • Excellent verbal and written communication skills in English, with the ability to interact professionally with guests and team members. Additional language ability preferred., • Ability to stand or walk for a minimum eight-hour shift, with physical capability to handle typical front-of-house duties., • Capable of twisting, reaching, bending, pushing, pulling, and carrying items as necessary to support daily operations. Ability to push or lift up to 20 lbs consistently, such as chairs, menus, or equipment., • Strong leadership skills with the ability to motivate, coach, and develop team members in a fast-paced environment., • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations., • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionWe are building world-class luxury brands in cigars, fine dining, and entertainment, and we’re seeking a polished, professional Entertainment/VIP Reservation manager to join our team. This is a rare opportunity to be part of one of Miami’s most ambitious premium lifestyle destinations — combining Michelin‑level cuisine, bespoke cocktails, elite cigars, and unforgettable guest experiences.About the Role We are looking for a dynamic, service-oriented VIP Reservation & Entertainment Manager with a strong background in upscale hospitality and guest relations. The ideal candidate will be a natural host, skilled in curating memorable evenings, cultivating VIP relationships, and coordinating entertainment programming that elevates our venue to world-class standards. What You’ll Do: Manage and oversee VIP reservations, table bookings, and private events with precision and discretion Act as the primary point of contact for high-profile clientele, delivering personalized and seamless experiences Coordinate entertainment programming, including live music, DJs, dancers and special performances Work with the operations, marketing, and service teams to design and execute premium events and activations Anticipate guest needs, offering tailored recommendations on dining, cocktails, and cigar pairings Build long-term relationships with guests, talent, and partners to grow our VIP and entertainment network Maintain the highest standards of hospitality, ensuring every guest encounter feels bespoke and memorable Ideal Candidate: 3+ years of experience in luxury hospitality, nightlife and entertainment management Strong network of entertainment contacts and VIP clientele. Polished, poised, and professional in both presence and communication Ability to multitask in a fast-paced, high-volume environment while maintaining composure Exceptional organizational skills and attention to detail Knowledge of fine dining, premium spirits, and cigar culture is a plus Miami-based Powered by JazzHR qFqJXxTPtB

Job Description Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Complimentary meals in Team Member Café while working, • Team Member Hotel Rates, other discounts, perks and more, • Benefits are subject to eligibility and may vary by position What We're Looking For: A guest-focused Recreation Attendant who brings energy, safety awareness, and a spirit of fun to our pools, beaches, fitness areas, and resort activities. You'll be the friendly face that welcomes guests to our recreation spaces, supports daily programming, manages equipment and cabanas, and ensures every experience is seamless, engaging, and safe. From sunrise yoga setups to family games by the pool, you'll help create memorable moments that keep guests returning year after year. Who You Are: Hospitality-Hearted: You deliver warm, genuine service and create a welcoming environment where guests feel cared for. Safety-Minded: You proactively maintain clean, orderly, and hazard-free spaces; you respond calmly and confidently to incidents. Energetic Host: You enjoy leading activities and encouraging guest participation with an upbeat, inclusive approach. Organized & Reliable: You manage schedules, setups, and inventories with precision and follow-through. Team-Oriented: You communicate clearly, collaborate across departments, and support your teammates to get the job done. Veterans and military spouses are encouraged to apply. What You'll Do: Greet guests at pools, beach areas, fitness centers, and recreation desks; provide information on amenities, hours, and programming. Host and support daily activities (e.g., fitness classes, lawn games, children's crafts, movie nights, seasonal events). Create a warm, friendly atmosphere while maintaining Loews' understated elegance and brand standards. Assist with cabana and chair reservations; escort guests to assigned locations and provide setup (towels, water, amenities). Anticipate guest needs; resolve concerns efficiently or escalate to the Recreation Manager when appropriate. Monitor recreation areas to ensure safety, capacity, and cleanliness; enforce property rules and local regulations. Set up, inspect, and break down daily equipment (e.g., umbrellas, lounge chairs, game sets, fitness accessories). Conduct regular walk-throughs for hazards; respond to spills, weather changes, and other conditions promptly. Support incident response and emergency procedures; call for assistance as needed (Security, Engineering, Medical). If certified, provide basic first aid within scope of training and assist lifeguard staff during emergencies. Maintain inventory of towels, supplies, recreation equipment; track usage and report loss/damage. Prepare activity spaces according to schedule and planograms/diagrams; maintain visual order and brand cohesion. Process cabana, activity, and rental transactions (where applicable); handle cashless payments per policy. Coordinate with Housekeeping and Engineering for cleanliness and maintenance needs; submit and follow up on work orders. Support seasonal programming rollouts, holiday events, and special activations in partnership with Marketing/Events. Share guest feedback and participation trends with the Recreation Manager to enhance programming. Communicate clearly with front desk, concierge, and food & beverage teams to align on guest requests and service timing. Attend meetings and training sessions; maintain up-to-date knowledge of offerings, promotions, and safety procedures. Shuttle guests by golf cart around property, including Silver Strand Beach Hut. Requires Valid Driver's License. Other Responsibilities Preserve the livelihood and reputation of recreation outlets by complying with legal policies and requirements. Regularly lift 45 pounds; reach, bend, crouch, kneel, push, pull, and walk; stand for several hours at a time. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Previous customer service or hospitality experience preferred; recreation, fitness, or resort experience a plus. CPR/AED and First Aid certification preferred (or willingness to obtain upon hire); Lifeguard certification a plus depending on property needs. Strong communication and interpersonal skills; confident facilitating small groups and family activities. Basic proficiency with Microsoft Office (Teams, Word, Excel) and point-of-sale systems; comfort with scheduling tools. Reliable, organized, and proactive with a collaborative mindset. Knowledge of local attractions and outdoor/recreation practices; comfort working in outdoor environments. Multilingual abilities are a plus. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Schedule: Saturday and Sunday from 9:00 PM - 5:30 AM Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Concierge is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk personnel in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Concierge seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association, Developer and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Oversee scheduling and use of condominium amenity areas. Responsible for amenity rental event coordination. Submit requests by renters for extra personnel to the Management Office. Provide the Management Office with the schedule for the event in a timely manner. This will include setup requests and times. Provide guest list and event information to valet, security, housekeeping staff and arrange for additional staffing as required within the cost and reimbursement provisions of the amenity reservation forms and procedures. Inspect facilities for cleanliness and damage prior to and after the event with accurate reports to Management Office., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Assist Management with hurricane/disaster/emergency preparedness and response with special emphasis on resident communications, knowledge of special evacuation needs, etc. Work Environment The position will be indoors working with equipment generally used in an office. This position is inside a Condominium building and will be exposed to moderate to loud noises, pets, and a diverse population. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Experience and Education • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential., • Must have the ability to learn and utilize specialized hospitality and related software required. Supervision Employee reports directly to the Association Manager of the community and is to take direction only from the Manager Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

📍 Fort Lauderdale, FL | Hybrid \n \n We’re looking for a Technical Product Owner for a direct client to bridge the gap between business and technology teams, owning the roadmap for data products and payment technology. \n \n What you’ll do: \n\n • Gather business requirements and translate them into clear product goals and priorities.\n, • Own the data product roadmap/backlog and work with engineering teams to deliver solutions.\n, • Support data warehouse modernization and payments modernization initiatives.\n, • Partner with business leaders across Finance, Revenue Management, Reservations, and other teams.\n, • Help improve data governance, data flows, reporting, and payment processes.\n\n \n What we’re looking for: \n\n • Strong Product Owner/Product Manager experience in a technical environment.\n, • Experience with data products, data warehouses, or data modernization.\n, • Snowflake experience strongly preferred.\n, • Understanding of SQL, data flows, and data governance.\n, • Payments, financial systems, accounting, or fraud prevention experience is highly valuable.\n, • Excellent communication and stakeholder management skills.\n, • Ability to influence and coordinate teams without directly managing them\n\n . \n Why this role? \n Play a key role in modernizing its data and payments technology while working closely with senior business and technology stakeholders. \n \n Salary and Other Compensation: \n The annual salary for this position is between $100,000 – $116,800 annually. Factors that may affect pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. \n \n Benefits: \n The Company offers the following benefits for this position, subject to applicable eligibility requirements: \n\n • Medical insurance\n, • Dental insurance\n, • Vision insurance\n, • Paid time off (details TBD)\n

Job Description Resident Services Supervisor includes the duties of a Front Desk Manager but must be capable of serving as a Service Manager during nights and/or weekends when the Management Office is not open. Attendance at meetings or training in addition to regularly scheduled duty hours and assisting with emergency service duties may be required. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Supervisor is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk personnel in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Concierge seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of security, valet, maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Resident Services Supervisor leads by example to foster positive image of all owners (including developer and unit owner boards of directors, management team and building service providers., • The incumbent assists Management Office with resident communications and relationships., • Manage Front Desk Operations to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, Greeting of Residents and Guests, supervising Front Desk Security Officer in proper protocols when speaking with Residents and Guests., • Maintain Front Desk, Concierge and other assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view or impeding access to Front Desk and/or Concierge equipment, references or other tools., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association, Developer and Management team., • Respect resident and guest privacy, perspective, priorities, time and resources., • Maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions., • Promptly communicate resident and guest concerns to Management Office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without personal opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Oversee scheduling and use of condominium amenity areas. Responsible for amenity rental event coordination. Submit requests by renters for extra personnel to the Management Office. Provide the Management Office with the schedule for the event in a timely manner. This will include setup requests and times. Provide guest list and event information to valet, security, housekeeping staff and arrange for additional staffing as required within the cost and reimbursement provisions of the amenity reservation forms and procedures. Inspect facilities for cleanliness and damage prior to and after the event with accurate reports to Management Office., • Make recommendations to the Management Office on capital improvements to the condominium building to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction., • Follow Policy regarding lost and found items and package deliveries., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Assist Management with hurricane/disaster/emergency preparedness and response with special emphasis on resident communications, knowledge of special evacuation needs, etc. Position Supervision Employee reports directly to the Association Manager of the community and is to take direction only from the Manager Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. Position Type/Expected Hours of Work This is a full-time position. Flexible and long hours sometimes required for building urgencies or at Manager’s discretion for emergencies or special events or projects. Travel No travel is expected for this position Required skills: • Excellent English verbal and business level writing skills required., • Bi-lingual capabilities in Spanish and/or other languages preferred, • Bachelor’s Degree or equivalent combination of life experience and industry training, plus 1 to 3 years concierge or similar level of hospitality customer service experience., • Basic proficiency in Word and Excel to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential. Ability to learn and utilize specialized hospitality and related software required., • Experience managing events. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Service Consultant - Jaguar Land Rover West Broward US-FL-Davie Job ID: 2026-2204 of Openings: 2 Category: Services JLR West Broward Overview Our Jaguar Land Rover West Broward store is seeking to add a Service Advisor to the team! This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Benefits: • Medical, dental, vision insurances, • Company-paid life, AD&D and disability insurances, • 401(k) retirement plan with employer contributions, • Paid time off, • Awesome culture Responsibilities • Maintain Customer relations with all existing and future clients., • Attempt to resolve any customer concerns or seek the appropriate management contact to assist., • Plan and coordinate known appointments that will be arriving the next day., • Set appointments using the Xtime center and maintain the service reservations., • Answering service calls and following up in a timely manner., • Maintain department and customers service files and review for accuracy before sending to final scanning., • Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual., • Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual., • Promote the sales of labor, parts, sublet services and accessories to meet the customers needs., • Provide customer with accurate estimates and completion times., • Obtain customers signature on all repair orders, document agreements, and credit card payment slips., • Verify that all quality control standards have been met and vehicle has been washed before contacting customer., • Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days., • Maintain a customer satisfaction inquiry score above national average., • Capture valid customer emails and maintain a CSI email capture rate higher than the national standard., • Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs., • Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Qualifications • High school diploma or general education degree (GED)., • Three years experience writing service with a highline dealership., • Valid Drivers License, • Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email., • Ability to effectively present information and respond to questions from management, employees and customers., • Ability to calculate figures and amounts such as discounts, taxes, and percentages., • Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation., • Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. PIe6df211b0899-26289-40481016

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job DescriptionCompany Description Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us: Create Passionately Craft together with joy Excel for ultimate luxury Lead with audacity Cultivate Triumphant inclusivity Commit and act to re-enchant the world. Design your dreams with Dior. Job Description The Retail Education Manager is responsible for coordinating and conducting comprehensive training programs covering fragrance, makeup, and skincare, with a primary focus on the North America region, and the flexibility to support key events in Latin America. In addition to training, they will provide crucial support for back-office tasks and participate in sell-out events and promotional activities. Product Training Develop and tailor training programs for skincare, fragrance, and makeup to suit diverse audiences, including beauty consultants, office staff, cruise employees, and retail operators. Conduct engaging in-class and in-store training sessions with a hands-on approach. Lead by example and demonstrate Dior techniques and services at the point of sale. Adjust training materials and methods to meet specific audience needs proactively. Logistics and Coordination Manage the end-to-end logistics for training events, which includes ordering, overseeing product and tool deliveries, and ensuring adherence to the brand's guidelines and processes. Handle hotel reservations, catering arrangements, flights, and transportation within allocated budgets for beauty consultants. Facilitate credential requests and collaborate closely with field teams and operators to ensure seamless operations. Ensure all essential materials for training sessions are readily available, including modules, handouts, displays, kits, products, and digital content, while effectively managing the allocated budget. Specific Training, Events, and Projects Contribute to the organization of product "reveals" and common productions suitable for multiple regions. Lead and facilitate inductions for new employees (both corporate and field) and maximize group sizes by merging populations based on language. Support the Senior Training Manager in various projects and tools as needed. Conduct training sessions, workshops, and presentations during Regional Seminars and Sales Cycles/Go to Market events. Coordinate credential requests and assist the Retail and Training team in organizing the Beauty Consultant seminar, including attendee list management, translations/proofreading, printing, item procurement, shipping, and transportation. Offer timely support for content creation, translations, and proofreading as required, especially for organizing various sessions such as retail groups and Beauty Consultant seminars. Support to the Retail & Training Department Serve as the interface for the Retail and Training department in Miami offices, overseeing deliveries of products, uniforms, local tools, POSM, and fragrances. Manage local material dispatch and distribution to teams in line with established guidelines. Provide support for Novelties collections deliveries, inventory management, and storage. • The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects Qualifications Proficiency in English (knowledge of a second or third language is a plus). Willingness to travel extensively locally and internationally, up to 60-70% of the time. 3-5 years of experience. At least two years of experience in an education or training field preferred. Excellent organizational and planning skills. Thorough understanding of the beauty and luxury industry (credentials from other beauty brands are an advantage) Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Outlook. Must be based in the Miami regional corporate office. Additional Information Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. Essential Job Duties and Responsibilities • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. Required Job Skills and Abilities • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Front Desk AgentThe Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check in, throughout their stay, and at check out, while maximizing room revenue and occupancy. We are the first and last impression for the hotel; our main function is to register all guests into their rooms ensuring complete satisfaction with their accommodations. Also, we check them out of their room making sure their billing is accurate. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP'S).Responsibilities:Present positive impression of establishment meeting grooming standards, keeping an optimistic and positive attitude at all times.Provide seamless check-in and checkout experiences for our guests using the LQA standards.Ensure that all signatures and initials are completed on the guest registration card.Obtain Credit Card from guests and swipe into the computer system.Handle guest comments and concerns in a timely and appropriate manor.Relay all guest comments and concerns to the FOM/AFOM to ensure proper follow up.Proactively gather guest profile information acting on that information to delight our guests.Follow and complete the shift checklists.Protect privacy of guests and co-workers at all times.Possess a basic understanding of accounting.Provide the guests upon their request with an updated and correct folio of their guest account.Investigate and dissolve disputed charges on guest's accounts.Handle and maintain a $500 bank to provide change to guests and exchange Foreign Currency.Ensure open communication with the guest service staff to communicate guest requests such as luggage requests for check in and check outs.Have knowledge of all groups and events in-house including special guest and billing arrangements.Have knowledge of room locations, room types, locations and descriptions of all of our outlets.Run a credit limit report for all in-house guests and obtain additional credit when needed. When additional credit is not able to be obtained, follow up with the guests needs to be done for another form of payment.Process and handle guest calls and outside calls.Respond to reservation inquiries, take reservations, change, cancel reservations when needed, and assessing the no-show and cancellation fees when necessary.Keep Front Desk with sufficient stock of materials and supplies.Be attentive and ready during Pass-On shift meetings and ready to take responsibility and ownership of issues presented.Operate simple office equipment, keeping it in working order, if not in working order, notify manager and Systems department.Other duties as assigned.Requirements:Experience and Education Required• EducationHigh School Diploma required.• ExperienceMinimum one year experience in a similar guest service position.Skills Required:Must be able to:Speak, read, write and understand the English language.Compute accurate mathematical calculations.Provide legible communication and directions.Perform job functions with attention to detail, speed and accuracy.Prioritize and organize.Think clearly, remaining calm and resolving problems using good judgment.Follow directions thoroughly.Understand guest's service needs.Work cohesively with co-workers as part of a team.Work with minimal supervision.Maintain confidentiality of guest information and pertinent resort data.Use a computer keyboard and possess basic typing skills.Possess moderate to advanced computer skills.Work in a dynamic and constantly changing environment.Adept to multitasking.Success Criteria:Team PlayerDemonstrates co-operation within the team and with other departmentsListens carefully and works well with othersHas a positive influence on others in the team and clearly enjoys working with peopleCustomer FocusedAnticipates guests' needs and is sensitive to people from all culturesHas a natural, warm smile and a friendly and passionate approachDemonstrates confident, helpful and genuine behavior with internal and external customersDelivers Their BestHas energy and sense of urgency for his/her workResourceful, makes things happen and looks for ways to work more efficientlyAlways looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)ComposedAble to stay calm under pressureDemonstrates maturity and ability to cope with the unexpectedNever lets personal feelings interfere with delivering the highest standardsTrustworthy and ResponsibleExcellent records of attendance and punctualityIs reliable and demonstrates the ability to work without supervisionDemonstrates a high level of personal integrity, honesty and trustLicenses or Certifications:N/AStandard Specifications:Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.Grooming:All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.

SLS LUX Brickell Front Desk PositionGazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city's center.Job PurposeUnder the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.Duties & Functions• Actively welcome, greet, and check guests in• Inform guests with a savvy knowledge of the hotel, its services, the city, and local 'happenings'• Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc.• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries• Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process• Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with the company confidentiality standards• Ensure the correct procedure and policy standards are adhered to• Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies• Complete the appropriate reports and audits during the overnight shift• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc.• Encourage up-selling in order to maximize rates• Ensure work areas are cleaned and maintained at all times• Any other reasonable duties as assigned by the supervisor or managerWe recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional serviceQualificationsThe individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.• Bachelor's Degree preferred. High School Diploma or equivalent required• One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel• Ability to work overnight• An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred• Enter and locate work-related information using computers and/or point-of-sale systems• Ability to spend extended lengths of time viewing a computer screen• Possess a gracious, friendly, and fun demeanor• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail• Maintain positive and productive working relationships with other employees and departments• Ability to work independently and to partner with others to promote an environment of teamwork• Must be able to stand or walk a minimum eight-hour shift.• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.• Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary.• Must have excellent communication skills and be able to read, write, speak, and understand English.• Must be able to work inside and outside at all times of the year as needed, based on business volumes.Additional InformationAll your information will be kept confidential according to EEO guidelines.

Accommodates guests of the hotel by performing the following duties. Essential duties and responsibilities of this position include the following (other duties may be assigned as needed) must be able to work flexible schedule including weekends and holidays. ESSENTIAL DUTIES & RESPONSIBILITIES : • Greets, registers, and assigns rooms to guests following established check-in/check-out procedures., • Handles early check ins professionally and according to standards, • Completes AM and/or PM checklists as assigned by a Supervisor, Front Office Manager or MOD., • Issues room keys and follows room key safety procedures., • Transmits and receives telephone messages, Answers inquiries pertaining to hotel services; registration of guests, shopping, dining, entertainment, and travel directions., • Handles all in-house guest requests for housekeeping amenities and Engineering issues through HotSoS or radio as needed., • Follows up with all requests to ensure completion in a timely manner, • Keeps records of room availability and guests accounts, • Enrolls guests in Hhonors membership program as required by Hilton Corporation, • Follows all upsell procedures and incentive programs, • Makes reservations for in-house room extensions, walk ins, and as needed as well as confirm reservations including sending email confirmation pages., • Maintains knowledge of various room types and rates., • Computes bills, collects payment, and makes change for guests., • Makes restaurant, transportation, or entertainment reservations and arranges for tours., • Utilizes the front office computer system., • Answer to all text messages from guests through Kipsu system, • Answer all incoming calls promptly in a friendly, courteous and professional manner in all dealings with guests, patrons and other employees., • Welcome hotel guests with a smile in person and over the phone, an emphasis on fulfilling guest requests, and following instructions as well as Hilton and Resorts World Standards and procedures., • Knowledge of the hotel and hotel areas., • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care, • Retrieve mail, small packages and facsimiles for guests as requested, • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests, • Respond to special requests for services including dry cleaning, special amenities, pre-arrival amenities, etc., • Register VIP guests, as needed, • Promote Company marketing programs and distribute printed materials, as needed, • Handle any amenities from groups at check in time, • Able to handle multi telephone lines and guests waiting in line in person., • Able to handle guest concerns or complaints while using the HEART model and Make It Right program., • Work closely with the bell desk staff to coordinate the efficient delivery of guest luggage and following up on guest requests., • Distribute mail to the correct destination., • Ensure that wake up calls are entered accurately in the system. Log wake up calls, faxes, notes, letters and mail, packages and guests requests at needed., • Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an engineer, a security officer and a housekeeper., • Responsible for maintaining the front office area clean, organized and stocked at all times including lobby area as needed, • Able to handle hotel emergency procedures and situations with maturity and professionalism., • Perform tasks and projects as delegated by the Front Office Manager, Front Office Assistant Manager, Sales or Resident Manager., • May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed, • Provide courteous, professional and friendly service at all times, • Able to solve day to day problems first hand without having to contact a supervisor/manager as trained, • Other related duties. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information to resolve conflicts., • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error., • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information., • Ability to see and hear in order to observe and detect signs of emergencies., • Able to stand for long period of times WORK EXPERIENCE & EDUCATION REQUIREMENTS : • High School Diploma or GED., • Six months to one-year minimum front desk experience at any hotel brand required., • Able to train new staff member, • Must be able to communicate clearly with guests, customers, supervisors and fellow employees., • Must be able to calculate figures and amounts and apply basic addition, subtraction and multiplication., • Fluent in English mandatory Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description YOTEL/PAD Miami is seeking a Business Travel Sales Manager who will be responsible for driving corporate transient room revenue by developing and maintaining relationships with local, regional, and national corporate accounts. This role focuses on identifying new business opportunities, negotiating preferred corporate agreements, increasing market share, and maximizing hotel profitability through strategic account management. The ideal candidate is a proactive sales professional with strong networking skills, exceptional relationship-building abilities, and a passion for exceeding revenue goals. ESSENTIAL RESPONIBILITIES • Prospect, solicit, and secure new corporate transient accounts through cold calling, networking, referrals, and sales appointments., • Develop and execute a strategic sales plan focused on increasing weekday occupancy and corporate room nights., • Maintain and grow an assigned portfolio of key corporate accounts., • Conduct outside sales calls, client presentations, site inspections, and networking events., • Negotiate corporate rate agreements and preferred partnership contracts., • Identify opportunities within local businesses, regional corporations, relocation companies, government agencies, law firms, medical institutions, and other key market segments., • Maintain strong relationships with existing corporate clients to maximize account production and retention., • Conduct regular business reviews with key accounts., • Monitor production levels and identify opportunities for account growth., • Ensure client satisfaction through consistent communication and exceptional service., • Collaborate closely with Director of Sales and Revenue Management to establish competitive corporate pricing strategies., • Analyze market trends, competitor activity, and production reports to identify revenue opportunities., • Drive negotiated corporate business during need periods while maximizing ADR., • Assist in developing promotional offers targeting corporate travelers., • Monitor competitor pricing, promotions, and sales initiatives., • Stay informed on local economic developments, new businesses, office relocations, conventions, and major events affecting demand., • Attend industry networking events, and chamber of commerce meetings., • Work closely with Reservations, Front Office, Revenue Management, and Operations to ensure seamless guest experiences., • Coordinate VIP arrivals and special corporate requests., • Participate in weekly sales strategy meetings., • Maintain accurate account information and activity within the hotel's CRM system., • Maintain detailed sales call reports and account activity., • Prepare weekly production reports., • Manage RFP submissions through Lanyon and/or other corporate sourcing platforms., • Achieve weekly sales activity goals including:, • Outside Sales Calls, • Prospecting Calls, • Site Inspections, • Client Entertainments, • Networking Events

Job Description About Sexy Fish Miami: Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate. The Role: We're seeking a driven and hospitality-focused General Manager to join our leadership team and help drive operational excellence. What We Offer: • Comprehensive medical, dental, vision, etc. insurance coverage., • 401(k) Matching, • Paid Time Off, • Extra Perks – Restaurant discounts and more! What You’ll Be Doing: Duties and Responsibilities • Understand the guest and how to efficiently manage the guests’ expectations, • To have a great front of house presence, be a leader and inspire your team, • Fully understands and articulate the financial targets, • Establish and maintain realistic budgets and identify ways to improve profitability, • Effectively manage cost controls and ensure budgets are carefully adhered to, • To demonstrate an up to date in depth understanding of the industry, • Identifies business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand., • Build and maintain strategic relationships with internal and external individuals and groups., • To arrange an attend training and team meetings., • Strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving., • Manages difficult or emotional customer situations; Responds promptly to guest and resident needs; Solicits their feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Direct performance of Restaurant staff and follow up with corrections where needed., • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources., • Motivate restaurant staff and maintain a cohesive team., • Maintain complete knowledge of:, • All liquor brands, beers and non-alcoholic selections available in the Restaurant., • The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list., • Designated glassware and garnishes for drinks., • All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, presentation and prices., • Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code., • Point of Sale system and manual system procedures., • Daily reservations expectancy., • Additional duties as assigned by management Business Responsibilities • Taking responsibility for the business performance of the restaurant., • Analyzing and planning restaurant sales levels and profitability., • Organizing marketing activities, such as promotional events and discount schemes., • Preparing reports at the end of the shift/week, including staff control, food control and sales., • Creating and executing plans for department sales, profit and staff development., • Setting budgets and/or agreeing them with senior management., • Planning and coordinating menus. People Management • Offer clear directions and briefings to the management team, • To offer effective feedback on performance through structures reviews against company standards., • To ensure team take full advantage of relevant learning and development opportunities., • Makes good decisions based upon a mixture of analysis, wisdom, experience and judgement rather than emotions., • To recruit the ideal staff members who embody the company values. Sales and Profitability • To set, achieve and maximize sales and profit targets., • To ensure that adequate staffing levels are maintained, and staff costs are within the weekly budget., • To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines., • To ensure daily safe checks and end of night sales administration is completed accurately., • To ensure adequate stock levels of wine/drinks and restaurant equipment are maintained., • To ensure that all controllable costs to include wastage are kept to a minimum whilst actively seeking new ways to improve the profitability of the restaurant., • To adhere to money/banking procedures in line with company policy., • Identify business opportunities which provide greatest return on investment aligned with company strategy. Stock Management • To liaise with the AGM to establish and maintain stock inventory on weekly & monthly basis to agreed levels., • To liaise with the Head Chef to establish and maintain excellent relations with suppliers to ensure efficient, documented, accurate and timely deliveries., • To ensure the consistent quality, rotation, and levels of stock. Company Assets, Safety and Security • To ensure that all company assets, cash, stock, property, and goods are well cared for and secure at all times., • To establish, maintain and monitor the highest standards of hygiene and Health & Safety in accordance with all statutory, legal and company requirements., • To maintain the highest personal standards of presentation, dress, and behavior and to ensure that this is maintained by all team members., • To maintain the highest standards of cleanliness and hygiene in all areas of the restaurant environment, utensils, goods and equipment., • To carry out daily pre shift opening check to ensure the restaurant and bar standards of appearance and cleanliness are to the required standard, as well as good housekeeping check – lighting, music, clear fire exits., • To carry out last man out checks on close downs to ensure the safety of the company’s assets. What We’re Looking For: • 4+ years of management experience in a high-volume, upscale dining or hospitality environment, • Proven leadership skills with a focus on team development and guest satisfaction, • Strong understanding of restaurant operations, including scheduling, and inventory, • Excellent communication and problem-solving skills, • Ability to work evenings, weekends, and holidays as required, • Ability to grasp, lift, move, or push goods on cart/truck weighing up to 15 pounds., • Ability to move safely in uneven terrain or in confined spaces., • Ability to tolerate varying conditions of noise level, temperature, and illumination Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.

Job DescriptionBenefits: • Flexible schedule, • Free food & snacks, • Opportunity for advancement Personal Assistant to Clinical Director/CEOEnvision MindCare | Miami, FL Position Summary Envision MindCare is seeking a reliable, trustworthy, organized, and flexible Personal Assistant to provide direct personal support to our Clinical Director/CEO. This is primarily a personal assistance position rather than a traditional office administrative role. The Personal Assistant will help manage day-to-day activities, transportation, appointments, errands, shopping, scheduling, travel preparation, and other routine needs that allow the Clinical Director to maintain an organized and productive schedule. The position may involve accompanying the Clinical Director throughout the day, including driving or traveling with him to personal appointments, grocery stores, restaurants, meetings, professional events, medical appointments, airports, and other locations. There will also be occasional responsibilities related to Envision MindCare, such as helping coordinate appointments, organizing information, assisting with professional engagements, or communicating with the Practice Manager and office staff. The ideal candidate understands that no two days will necessarily look the same. We are seeking someone who is dependable, adaptable, discreet, and comfortable developing a trusted professional working relationship with the individual they support. Responsibilities Personal & Daily Assistance • Assist with organizing daily and weekly schedules, appointments, reminders, and commitments., • Schedule and confirm personal appointments and reservations as requested., • Provide reminders for appointments, meetings, events, travel, and other commitments., • Assist with grocery shopping and other routine household or personal shopping needs., • Accompany the Clinical Director while grocery shopping or completing other errands when needed., • Pick up groceries, meals, prescriptions, packages, dry cleaning, supplies, and other approved items when requested., • Assist with restaurant reservations, personal appointments, deliveries, and other day-to-day arrangements., • Help prepare for trips, appointments, meetings, and events., • Assist with travel arrangements, itineraries, transportation, hotel reservations, and related logistics., • Help maintain an organized list of tasks, appointments, reminders, and items requiring follow-up., • Make authorized calls or inquiries on the Clinical Director's behalf., • Handle other reasonable personal-assistance and errand-related responsibilities as needed. Transportation & Accompaniment, • Drive and/or accompany the Clinical Director to personal and professional appointments., • Provide transportation to grocery stores, restaurants, airports, meetings, medical appointments, events, and other destinations as needed., • Assist with planning routes and maintaining an organized daily schedule., • Wait for and assist the Clinical Director during appointments or engagements when necessary., • Accompany the Clinical Director to occasional professional or networking functions., • Maintain punctuality and ensure adequate travel time between scheduled commitments. Limited Professional/Business Support While this position is primarily personal in nature, the Personal Assistant may occasionally: • Assist with scheduling professional meetings or appointments., • Help organize documents, business cards, contact information, or materials for meetings and events., • Accompany the Clinical Director to Envision MindCare-related meetings, community events, networking functions, or visits with professional contacts., • Keep track of individuals who require a call, meeting, or follow-up., • Communicate with the Practice Manager or Envision MindCare staff regarding the Clinical Director's schedule or requested follow-up., • Perform limited administrative tasks directly related to supporting the Clinical Director. This position is not intended to serve as practice management or primary front-office support. Who We're Looking For The successful candidate should be someone who is: • Dependable and punctual., • Trustworthy and discreet., • Highly organized., • Flexible when schedules or plans change., • Comfortable driving regularly., • Comfortable running personal errands and assisting with everyday tasks., • Able to work independently without constant supervision., • Proactive and able to anticipate routine needs., • Patient and able to maintain professionalism during a busy or changing day., • Comfortable working closely with one individual., • Professional in appearance, communication, and conduct when accompanying the Clinical Director in public or professional settings., • Respectful of personal and professional boundaries., • Capable of handling confidential information appropriately. Qualifications, • High school diploma or equivalent required., • Previous experience as a personal assistant, family assistant, executive assistant, concierge, professional driver, caregiver/companion, hospitality professional, or similar role is preferred., • Valid driver's license and satisfactory driving record required., • Reliable transportation may be required depending on the final transportation arrangement., • Familiarity with the Miami/South Florida area is preferred., • Strong time-management and organizational skills., • Comfortable using smartphones, GPS/navigation, email, text messaging, and electronic calendars., • Ability to communicate professionally with physicians, staff members, businesses, service providers, and other contacts., • Ability to maintain strict confidentiality., • Must be comfortable completing both personal errands and occasional business-related tasks. Schedule This position requires flexibility based on the Clinical Director's needs and schedule. The position may include daytime hours as well as occasional early mornings, evenings, weekends, travel, or professional events. Specific weekly hours and scheduling expectations will be discussed during the interview process.

Job Description Position Summary We are seeking a highly organized, proactive, and trustworthy House Assistant to support the day-to-day operations of a busy family home. This individual will serve as the primary point of coordination for household management, vendors, pets, errands, and occasional childcare. The ideal candidate is detail-oriented, resourceful, takes initiative without being asked, and enjoys creating order and efficiency. Key Responsibilities Household Operations Coordinate and manage all household vendors, including: Lawn and landscaping Pool maintenance House cleaning services Gate and security maintenance Utilities and other home service providers General contractors and repair professionals Schedule appointments and oversee vendor work to ensure quality and timely completion. Maintain a household maintenance calendar and proactively identify home maintenance needs. Keep household manuals, warranties, and service records organized. Household Organization Maintain a clean, organized, and well-functioning home. Organize closets, storage areas, pantry, and household systems. Ensure household supplies are fully stocked and reorder items as needed. Receive deliveries and coordinate returns or exchanges. Open, sort, and organize household mail and packages. Family Support Provide occasional childcare assistance as needed. Assist with school pickups/drop-offs or transportation when requested. Help prepare the home and family for daily activities, guests, and special occasions. Animal Care Assist with the daily care of household pets and farm animals. Coordinate veterinary appointments, grooming, medications, and supplies. Ensure animals are properly cared for during family travel. Errands & Personal Assistance Run household errands include grocery shopping, dry-cleaning, post-office visits, pharmacy pickups, and other personal errands. Assist with meal planning, grocery ordering, and light meal preparation when needed. Coordinate travel logistics, reservations, and appointments. Help with gift purchasing, returns, and seasonal shopping. Event & Guest Support Prepare the home for family gatherings, holidays, and special events. Assist with decorating for holidays and seasonal occasions. Coordinate guest arrivals and ensure the home is guest ready. Administrative Duties Track household expenses and organize receipts. Maintain household calendars and appointment schedules. Communicate regularly with management regarding household priorities, maintenance issues, and recommendations. Assist with special projects as assigned. Manage household shipments and deliveries, including preparing outgoing packages, coordinating couriers and freight services, tracking shipments, confirming receipts, processing returns, resolving delivery issues, and maintaining organized shipping records. Ensure that valuable, confidential, or time-sensitive items are handled securely and delivered promptly. Maintain an active Notary Public commission in good standing, including completing all required renewals, training, insurance, recordkeeping, and compliance obligations. Provide notarial services for authorized household, personal, and business documents, as permitted by applicable state law, while maintaining accuracy, confidentiality, and proper documentation. Ideal Candidate Highly organized with exceptional attention to detail. Self-motivated and able to anticipate household needs. Professional, trustworthy, and maintains complete confidentiality. Strong communication and problem-solving skills. Comfortable managing multiple priorities in a fast-paced environment. Loves animals and is comfortable around pets. Enjoys working with children and can provide occasional childcare. Tech-savvy and comfortable using calendars, email, online ordering, and scheduling software. Valid driver’s license with reliable transportation. Preferred Qualifications Previous experience as a House Manager, Estate Assistant, Executive Assistant, Personal Assistant, or Household Manager. Experience coordinating vendors and managing residential properties. CPR/First Aid certification is a plus. Work Environment This is a hands-on position for someone who enjoys helping a family and keeping a home operating at a high standard. Every day is different, and flexibility, initiative, and a positive attitude are essential.

Job Description Conference Services Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview The main role is a customer orientated position for both internal and external customers for all aspects of the social and corporate catering sales field. Co-ordinates all aspects from initial enquiry through to booking, planning, obtaining pertinent information relative to events inquired by or booked by customer and communicates all conference related information to hotel colleagues in an accurate and timely manner. This is to ensure the customer receives excellent product, service and value. A secondary purpose is to coordinate all aspects of conferences (sold by Sales Department) as assigned by Director of department and communicates all conference related information to hotel team members in an accurate and timely manner. Key Responsibilities Welcome to the core of what being a Reservations & Revenue Manager is all about! Here's the quick lowdown on what you'll do day-to-day: • Delivers the brand promise and provides exceptional guest service at all times., • Provides excellent service to internal customers., • Handles all guest and employee complaints and inquiries in a courteous and efficient manner. Communicates immediately all guest and employee complaints to the Director of Banquets., • Maintains positive guest and colleague interactions with good working relationships. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): • Experience with major Hospitality Sales CRM Systems, • Minimum of 2 years Conference event planning & catering sales experience within hotel environments, • Possess high level of verbal and written communications kills, • Work hour flexibility including, late afternoon, weekends and bank holidays, • Must be organized with the ability to handle multitasking The Cherries on Top (Nice-to-Haves): • Bilingual, Spanish & English, • Bachelor’s Degree We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. • Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you., • Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together., • Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: • Dine at our team Canteen and save on meals!, • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?, • Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups., • Enjoy discounts at our restaurants and bars., • Speak up & put your own ideas into actions. Think differently!, • Discounted transportation passes and parking nearby., • Enjoy an annual paid Fun Leave, a day dedicated of having a blast!

Job Description The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Group Sales Manager to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an exempt position making $80,000.00 - $90,000.00 and will report to the Director of Sales & Marketing. The Sales Manager is responsible for proactively soliciting and developing relationships with accounts within assigned market segments. This role focuses on identifying new business opportunities, prospecting potential clients, and successfully closing on assigned accounts and territories to drive and maximize hotel revenue. The Sales Manager is also expected to maintain a strong understanding of market trends and client needs to support overall sales strategy and performance. Job Responsibilities: • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set revenue goals., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. Sales parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Hilton sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system Delphi FDC to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the DOS to ensure that issues receive follow-up Qualifications/ Skills: • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Hilton standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Hilton standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Education & Experience: • At least 4 years of progressive hotel sales experience, • Preferred 4 year college degree in hotel or related business degree., • Must have a valid driver’s license in the applicable state., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Hotel sales experience required., • Hilton or branded experience., • Knowledge of Delphi FDC a plus. Physical requirements: • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

Job DescriptionPersonal Assistant to Clinical Director/CEOEnvision MindCare | Miami, FL Position Summary Envision MindCare is seeking a reliable, trustworthy, organized, and flexible Personal Assistant to provide direct personal support to our Clinical Director/CEO. This is primarily a personal assistance position rather than a traditional office administrative role. The Personal Assistant will help manage day-to-day activities, transportation, appointments, errands, shopping, scheduling, travel preparation, and other routine needs that allow the Clinical Director to maintain an organized and productive schedule. The position may involve accompanying the Clinical Director throughout the day, including driving or traveling with him to personal appointments, grocery stores, restaurants, meetings, professional events, medical appointments, airports, and other locations. There will also be occasional responsibilities related to Envision MindCare, such as helping coordinate appointments, organizing information, assisting with professional engagements, or communicating with the Practice Manager and office staff. The ideal candidate understands that no two days will necessarily look the same. We are seeking someone who is dependable, adaptable, discreet, and comfortable developing a trusted professional working relationship with the individual they support. Responsibilities Personal & Daily Assistance • Assist with organizing daily and weekly schedules, appointments, reminders, and commitments., • Schedule and confirm personal appointments and reservations as requested., • Provide reminders for appointments, meetings, events, travel, and other commitments., • Assist with grocery shopping and other routine household or personal shopping needs., • Accompany the Clinical Director while grocery shopping or completing other errands when needed., • Pick up groceries, meals, prescriptions, packages, dry cleaning, supplies, and other approved items when requested., • Assist with restaurant reservations, personal appointments, deliveries, and other day-to-day arrangements., • Help prepare for trips, appointments, meetings, and events., • Assist with travel arrangements, itineraries, transportation, hotel reservations, and related logistics., • Help maintain an organized list of tasks, appointments, reminders, and items requiring follow-up., • Make authorized calls or inquiries on the Clinical Director's behalf., • Handle other reasonable personal-assistance and errand-related responsibilities as needed. Transportation & Accompaniment, • Drive and/or accompany the Clinical Director to personal and professional appointments., • Provide transportation to grocery stores, restaurants, airports, meetings, medical appointments, events, and other destinations as needed., • Assist with planning routes and maintaining an organized daily schedule., • Wait for and assist the Clinical Director during appointments or engagements when necessary., • Accompany the Clinical Director to occasional professional or networking functions., • Maintain punctuality and ensure adequate travel time between scheduled commitments. Limited Professional/Business Support While this position is primarily personal in nature, the Personal Assistant may occasionally: • Assist with scheduling professional meetings or appointments., • Help organize documents, business cards, contact information, or materials for meetings and events., • Accompany the Clinical Director to Envision MindCare-related meetings, community events, networking functions, or visits with professional contacts., • Keep track of individuals who require a call, meeting, or follow-up., • Communicate with the Practice Manager or Envision MindCare staff regarding the Clinical Director's schedule or requested follow-up., • Perform limited administrative tasks directly related to supporting the Clinical Director. This position is not intended to serve as practice management or primary front-office support. Who We're Looking For The successful candidate should be someone who is: • Dependable and punctual., • Trustworthy and discreet., • Highly organized., • Flexible when schedules or plans change., • Comfortable driving regularly., • Comfortable running personal errands and assisting with everyday tasks., • Able to work independently without constant supervision., • Proactive and able to anticipate routine needs., • Patient and able to maintain professionalism during a busy or changing day., • Comfortable working closely with one individual., • Professional in appearance, communication, and conduct when accompanying the Clinical Director in public or professional settings., • Respectful of personal and professional boundaries., • Capable of handling confidential information appropriately. Qualifications, • High school diploma or equivalent required., • Previous experience as a personal assistant, family assistant, executive assistant, concierge, professional driver, caregiver/companion, hospitality professional, or similar role is preferred., • Valid driver's license and satisfactory driving record required., • Reliable transportation may be required depending on the final transportation arrangement., • Familiarity with the Miami/South Florida area is preferred., • Strong time-management and organizational skills., • Comfortable using smartphones, GPS/navigation, email, text messaging, and electronic calendars., • Ability to communicate professionally with physicians, staff members, businesses, service providers, and other contacts., • Ability to maintain strict confidentiality., • Must be comfortable completing both personal errands and occasional business-related tasks. Schedule This position requires flexibility based on the Clinical Director's needs and schedule. The position may include daytime hours as well as occasional early mornings, evenings, weekends, travel, or professional events. Specific weekly hours and scheduling expectations will be discussed during the interview process.

Front Desk AgentSLS LUX Brickell, Miami, United StatesREF117883TGazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city's center.Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.Duties & Functions:Actively welcome, greet, and check guests inInform guests with a savvy knowledge of the hotel, its services, the city, and local 'happenings'Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow upDifferentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc.Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiriesDeal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording processUpdate and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be takenEnsure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with the company confidentiality standardsEnsure the correct procedure and policy standards are adhered toEnsure all necessary supplies are available for the front desk, manage par stock, and order suppliesComplete the appropriate reports and audits during the overnight shiftComply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc.Encourage up-selling in order to maximize ratesEnsure work areas are cleaned and maintained at all timesAny other reasonable duties as assigned by the supervisor or managerWe recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional serviceSpecific Job Knowledge, Skill and Ability: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.• Bachelor's Degree preferred. High School Diploma or equivalent required• One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel• Ability to work overnight• An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred• Enter and locate work-related information using computers and/or point-of-sale systems• Ability to spend extended lengths of time viewing a computer screen• Possess a gracious, friendly, and fun demeanor• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail• Maintain positive and productive working relationships with other employees and departments• Ability to work independently and to partner with others to promote an environment of teamwork• Must be able to stand or walk a minimum eight-hour shift.• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.• Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary.• Must have excellent communication skills and be able to read, write, speak, and understand English.• Must be able to work inside and outside at all times of the year as needed, based on business volumes.All your information will be kept confidential according to EEO guidelines.

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Duties and Responsibilities: • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards., • Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner., • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank., • Responsible to maintain the security of cash, credit card transactions, and guest information., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue., • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing., • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management., • Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales., • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered., • Issue, control and release guest safe-deposit boxes., • Comply with federal, state and local laws regarding health, safety, and alcohol services., • Perform other duties as assigned. Qualifications and Requirements: • High School diploma or equivalent required., • One year of previous hotel experience, or retail customer service preferred., • Previous background from the extended stay industry preferred., • Ability to speak, read, and write fluent English; other languages beneficial., • Professional verbal and written communication skills., • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred., • Problem solving, reasoning, motivating, organizational and training abilities preferred., • Experience with Microsoft Office and Opera systems preferred., • Will be required to obtain a ServSafe certification., • May be required to obtain a TIPS certification., • Valid driver's license required., • Frequently standing up, bending, climbing, kneeling, and moving about the facility., • Carrying, lifting or pulling items weighing up to 50 pounds., • Frequently handling objects and equipment., • Standing for extended periods of time., • Will be required to work mornings, evening, weekends, and holidays. Anticipated Pay Range & Additional Job Information: $19.00 per hour How We Reward You: At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here's a snapshot of what we offer: • Medical, Dental & Vision Insurance, • Health Savings Account (HSA) with Company Match, • 401(k) Retirement Plan with Company Match, • Paid Vacation & Sick Time, • Paid Parental Leave, • Company-Paid Life Insurance, • Company-Paid Short-Term & Long-Term Disability, • Hospital Indemnity, Critical Illness & Accident Insurance, • Educational Assistance, • Sonesta Hotel Discounts (yes, you'll want to use these ), • Additional Perks & Employee Discounts Our Commitment to You: Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Before You Apply: To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

Front Desk AgentThe DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space.This position will be a non-exempt position and will report to the Front Office Manager.The DoubleTree by Hilton Miami Airport Convention Center is seeking a friendly, courteous, and hard-working Front Desk Agent to join our team! Pay rate for this role is $15/hour.Job Responsibilities:Receive accommodation reservations from visitors and take the details of all arriving guests including payment information.Provide information to guests about the procedures, policies and facilities of the hotel.Making accommodation reservations for guests who may be relocatingMaintain all guest reservations in accordance with credit card security requirements.Maintain all training requirements as set forth by General Manager.Perform routine cleaning throughout work area to include dusting, mopping, vacuuming and organizational needs, etc.Maintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies.Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper departmentRespond to guest’s requests for immediate repairs.Assist other employees in various assignments, such as collecting/delivering dirty linen to laundry, and assisting laundry or housekeeping, as needed.Report lost-and-found items in accordance with hotel procedures.Qualifications/ Skills:1 year of customer service preferredHigh school diploma or equivalentMust have a basic working knowledge of a computer including word and be able to handle multiple tasks at one timeMust have excellent communication and interpersonal skills with the ability to interact with many types of personalitiesMust display very good organization and time management skillsMust be able to walk and climb/descend stairs approximately 20% of the timeMust be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasksMust be able to regularly lift and carry up to 20 pounds without assistanceTo always maintain a high standard of personal hygiene and appearanceThe DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking.The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

The Leisure Sales Manager is a key revenue driver for E11EVEN Hotel & Residences, charged with generating and maximizing leisure room revenue by cultivating and growing high?value leisure travel partnerships. This role is responsible for developing, managing, and expanding relationships with luxury travel advisors, consortia networks, wholesale partners while positioning the hotel as a must?stay luxury lifestyle destination for discerning travelers. The Leisure Sales Manager brings a deep understanding of the upscale leisure market, a strong network of industry relationships, and a strategic, relationship?driven sales approach that reflects the bold energy and elevated service experience synonymous with the E11EVEN brand. Working closely with internal teams, this role ensures seamless collaboration and exceptional guest experiences, driving consistent production while elevating the hotel's presence within the global luxury leisure marketplace. • The Leisure Sales Manager is responsible for cultivating and sustaining high?value relationships with elite leisure travel partners., • This role aggressively solicits and secures new leisure business to drive premium room revenue, suite bookings, and extended leisure stays, while positioning E11EVEN Hotel & Residences as a bold, must?stay luxury lifestyle destination for the world's most discerning travelers., • Strategic account management includes targeted sales calls, curated agency trainings, in?person visits, virtual presentations, and a strong presence at key industry events, roadshows, and networking opportunities that amplify brand visibility and production., • Consortia participation, rate loading, promotional strategies, and production performance are managed in close partnership with Revenue Management to optimize demand, maximize Average Daily Rate (ADR), and strengthen market positioning., • Luxury travel advisors, partners, and VIP clients are hosted for immersive site inspections, familiarization trips, and elevated leisure stays that showcase the hotel's sophisticated design, high?touch service culture, and unmistakable E11EVEN energy., • Close collaboration with Rooms, Operations, Marketing and Public Relations, Guest Services, and Reservations ensures flawless execution of VIP arrivals, personalized amenities, and seamless, high?impact guest experiences., • Daily participation in the Highgate Hotel Business Review (HHBR) ensures alignment with overall hotel performance, pace, and strategic demand within the leisure segment., • Production from top leisure accounts is actively monitored, with ongoing evaluation of agency performance, market trends, and competitive insights used to refine strategy and enhance forecast accuracy., • A disciplined and proactive sales solicitation program is maintained through consistent outbound activity, lead generation, and follow?up., • Leisure?focused promotions, targeted campaigns, and brand initiatives are supported in collaboration with the Director of Sales and the broader commercial team., • Accurate and timely preparation of weekly, monthly, and quarterly sales activity reports and production summaries is required., • On?property client engagements are handled with polish and presence to ensure a seamless experience and long?term partnership value., • The Leisure Sales Manager represents E11EVEN Hotel & Residences and Highgate with confidence, integrity, and a luxury service mindset that reflects a bold, entertainment?forward lifestyle brand., • Participation in client entertainment, hosted experiences, and industry functions is expected to strengthen relationships and drive leisure production., • A minimum of five years of progressive sales experience is required, including at least three years in a leadership or managerial role within a luxury, lifestyle, or leisure?focused environment., • Proven experience within a hotel, resort, or related hospitality setting is strongly preferred, with direct exposure to high?end leisure travel segments., • A strong understanding of luxury travel distribution channels, wholesale partners, agencies, and travel advisor networks is required., • College coursework or a degree in Hospitality Management, Business, Marketing, or a related field is helpful., • A high school diploma or equivalent is required., • Strong proficiency in Windows?based systems, including company?approved spreadsheets and word?processing applications, is required., • Exceptional verbal and written communication skills are required, with the confidence and polish to engage effectively with associates, leadership, luxury travel advisors, and VIP guests., • A proven ability to listen actively, understand needs, and clearly articulate solutions in a refined, service?oriented manner is essential., • Strong organizational skills and the ability to multitask, prioritize responsibilities, and meet deadlines in a fast?paced, high?expectation environment are required., • The ability to work independently while also collaborating seamlessly with cross?functional teams is essential., • Flexibility to work extended hours, including evenings or weekends, and to travel for sales calls, agency visits, industry events, and trade shows is required based on business needs., • Attendance at all required hotel meetings, trainings, and brand initiatives is expected., • High standards of professional appearance must be maintained at all times, reflective of a polished, luxury lifestyle brand., • Strict compliance with Highgate policies, procedures, and safety standards is required to support safe and efficient hotel operations., • A results?driven mindset is essential, with the ability to maximize productivity, identify challenges, and assist in implementing effective solutions., • Strong problem?solving skills are required, including the ability to anticipate, identify, and resolve issues proactively., • The ability to analyze, interpret, and evaluate complex information and data from multiple sources is required to support business objectives., • Absolute confidentiality must be maintained when handling sensitive information and luxury client relationships.

The Faena Movement is one of culture, art, and community. The Faena Culture is steeped in the warmth and traditions of the South, combining authentic and attentive hospitality with the world's finest amenities. We act as a catalyst in making dreams a reality through the collaboration of ideas, creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are immersed in the Faena Culture. Faena Nightlife Faena Hotel Miami Beach offers a collection of distinctive nightlife and social experiences that bring together hospitality, entertainment, music, art, and culture. Each venue possesses its own identity while collectively delivering the highly personalized and theatrical experience synonymous with Faena. The Living Room serves as the social heart of Faena Hotel Miami Beach, a sophisticated and vibrant gathering place featuring handcrafted cocktails, culinary offerings, live entertainment, and music in an intimate and theatrical setting. The venue requires an elevated level of personalized service, guest recognition, and operational precision while maintaining the energy and spontaneity of a premier nightlife destination. Tree of Life is Faena's iconic outdoor gathering space, located steps from the ocean and centered around the hotel's signature Tree of Life. The venue offers a relaxed yet elevated open-air experience featuring food and beverage service, entertainment, special programming, sporting events, and curated activations. Saxony Bar is Faena's intimate and sophisticated late-night cocktail destination, offering an elevated bar experience within a distinctive and energetic setting. With a focus on exceptional cocktails, personalized service, music, and nightlife, Saxony Bar represents an important component of Faena's evening entertainment experience. Together, these venues form the foundation of Faena's nightlife experience and require strong leadership, operational discipline, creativity, and an unwavering commitment to exceptional hospitality. The Nightlife Manager is responsible for the leadership, operation, performance, and continued evolution of Faena Hotel Miami Beach's nightlife venues, including The Living Room, Tree of Life, and Saxony Bar. This position provides hands-on operational leadership while ensuring each venue delivers a distinctive, sophisticated, and highly personalized guest experience consistent with Faena standards. The Nightlife Manager is accountable for service execution, team leadership and development, beverage operations, financial performance, cost management, guest satisfaction, venue presentation, and the successful execution of entertainment, programming, and special events. The Nightlife Manager serves as a highly visible leader within the operation and is expected to understand the energy and business of each venue in real time, anticipate operational needs, develop strong relationships with guests and team members, and create an environment that balances exceptional hospitality with strong commercial performance. Working collaboratively with Food & Beverage leadership and key hotel departments, the Nightlife Manager ensures The Living Room, Tree of Life, and Saxony Bar remain premier social and nightlife destinations reflective of the Faena brand. Operational Leadership • Oversee the day-to-day operations and performance of The Living Room, Tree of Life, and Saxony Bar, ensuring each venue consistently operates in accordance with Faena service, operational, safety, and brand standards., • Maintain a highly visible and engaged leadership presence throughout the venues, particularly during peak periods, entertainment programming, special events, and high-volume nights., • Ensure each venue is properly prepared, staffed, organized, and positioned for successful service based on anticipated business levels, reservations, VIPs, programming, and special events., • Establish clear operational expectations and ensure consistent execution of opening, service, transition, and closing procedures., • Conduct regular walkthroughs and inspections of all assigned venues to ensure cleanliness, organization, ambiance, equipment functionality, safety, and overall presentation., • Ensure lighting, music, temperature, cleanliness, furniture placement, bar presentation, and other elements of the guest environment support the intended atmosphere and experience of each venue., • Proactively identify operational challenges and implement effective solutions to improve service, efficiency, profitability, and the guest experience., • Develop, maintain, and enforce departmental policies, Standard Operating Procedures, service sequences, and operating standards., • Partner effectively with Culinary, Stewarding, Security, Engineering, Housekeeping, Front Office, Reservations, Entertainment, Marketing, Finance, Purchasing, and other departments to ensure seamless venue operations. Guest Experience & Nightlife Presence • Serve as a visible ambassador of Faena nightlife, building meaningful relationships with guests while cultivating an environment that is welcoming, sophisticated, energetic, and reflective of the Faena brand., • Ensure consistent delivery of personalized, anticipatory service and reinforce guest recognition throughout all assigned venues., • Maintain awareness of reservations, VIP guests, repeat guests, special occasions, high-profile visitors, and other relevant guest information., • Actively engage with guests throughout service to assess satisfaction, anticipate needs, and identify opportunities to elevate the experience., • Resolve guest concerns promptly and professionally, exercising sound judgment and appropriate service recovery while protecting the guest relationship and the Faena brand., • Monitor the atmosphere, pace, energy, guest flow, seating, and overall experience within each venue and make real-time operational adjustments as necessary., • Develop relationships with repeat and local clientele to support guest loyalty and continued venue engagement. Team Leadership & Development • Lead, motivate, coach, and develop the nightlife team, creating a culture of accountability, professionalism, collaboration, and exceptional hospitality., • Provide direct leadership and development to Floor Supervisors and other members of the nightlife leadership team, establishing clear expectations for their respective areas of responsibility., • Participate in recruitment, interviewing, selection, onboarding, training, development, and retention of qualified team members., • Ensure team members receive comprehensive training regarding Faena culture, service standards, beverage knowledge, venue concepts, guest engagement, safety requirements, and departmental procedures., • Conduct pre-shift meetings and leadership briefings to communicate business levels, reservations, VIPs, entertainment, events, menu changes, operational priorities, and service expectations., • Establish clear performance expectations and provide ongoing coaching, recognition, feedback, and corrective action when appropriate., • Conduct performance evaluations and participate in compensation and development discussions in accordance with Company practices., • Address employee relations matters appropriately and in partnership with Human Resources., • Monitor scheduling and staffing levels to ensure appropriate coverage while effectively managing labor costs and operational requirements., • Promote cross-training and collaboration across The Living Room, Tree of Life, and Saxony Bar to create a flexible and knowledgeable nightlife team. Beverage Program & Inventory Management • Maintain comprehensive knowledge of beverage offerings, including spirits, cocktails, wines, champagnes, non-alcoholic offerings, pricing, preparation, presentation, and service standards., • Partner with Food & Beverage leadership to continuously evaluate and enhance beverage offerings based on guest preferences, brand positioning, industry trends, operational performance, and profitability., • Establish and maintain appropriate par levels for wine, spirits, and other beverage products across assigned venues., • Oversee beverage purchasing, receiving, storage, issuance, transfers, and inventory controls., • Partner closely with Purchasing and the F&B Buyer regarding ordering, product availability, vendor relationships, pricing opportunities, and strategic purchases., • Ensure monthly beverage inventories are completed accurately and timely and that results are reviewed and reported in accordance with Finance requirements., • Monitor beverage costs against established goals and promptly investigate and address unfavorable variances., • Conduct and/or oversee beverage control audits, including pour testing, measurements, product controls, transfers, breakage, waste, and other loss-prevention measures., • Ensure responsible alcohol service standards and applicable food and beverage regulations are consistently followed. Financial & Business Performance • Assume accountability for the financial and operational performance of assigned nightlife venues., • Participate in the development and management of annual operating budgets, forecasts, revenue goals, labor plans, and expense targets., • Review and interpret financial and operational reports, including revenue, beverage cost, labor cost, average check, covers, product mix, expenses, and other key performance indicators., • Analyze actual performance against budget, forecast, and prior-year results and develop appropriate action plans to address variances., • Identify opportunities to increase revenue, improve profitability, manage expenses, and optimize venue performance without compromising the guest experience., • Monitor labor productivity and scheduling in relation to business volumes and financial targets., • Ensure revenues and expenses are appropriately recorded and promptly investigate discrepancies., • Maintain strong controls surrounding complimentary items, discounts, voids, spills, breakage, transfers, and other areas affecting revenue or beverage cost. Entertainment, Programming & Brand Experience

The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the Assistant General Manager/General Manager, this role drives shift performance, labor efficiency, inventory accuracy, and compliancewhile nurturing a positive, inclusive culture. Operational Leadership Lead daily service across all dayparts and activations ( la carte, bar, private dining, events). Execute SOPs; maintain opening/closing, cash handling, and table/reservation management. Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections. Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols). Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations. Monitor feedback channels and identify trends; implement corrective actions. Team Leadership & Development Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains. Deliver ongoing training (service, product knowledge, systems, compliance). Recognize great performance; document coaching and support progressive discipline when needed. Foster an inclusive, respectful, and learning-focused culture aligned to JAG values. Financial & Administrative Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking. Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls. Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls. Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions. Sales & Brand Growth Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy. Support local marketing initiatives, community outreach, and private dining sales. Compliance & Safety Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards. Lead incident response/reporting and ensure safety drills and certifications remain current. Projects & Openings Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned. Requirements Required Qualifications • 24+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required., • Proven success running busy shifts while balancing guest experience, team coaching, and cost controls., • Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace., • Strong communication, conflict resolution, and coaching skills; organized and detail-oriented., • Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices., • Wine/spirits and culinary knowledge to guide guest choices and support sales., • Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements • Ability to stand and walk for extended periods (up to 8 hours)., • Ability to lift/push/pull up to 30 lbs. occasionally., • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment., • Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You • Competitive compensation and performance-based bonus opportunities, • Comprehensive health & wellness benefits, • Retirement savings plans, • Employee dining discounts, • Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer Jos Andrs Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

The Dining Room Manager plays a pivotal role in ensuring the smooth and efficient operation of the dining area within an accommodation or food service establishment. This position is responsible for overseeing all aspects of the dining room environment, including staff management, customer service excellence, and maintaining high standards of cleanliness and safety. The manager works closely with kitchen staff and other departments to coordinate service flow and optimize guest satisfaction. They are also tasked with managing reservations, handling customer inquiries and complaints, and ensuring compliance with health and safety regulations. Ultimately, the Dining Room Manager strives to create a welcoming and enjoyable dining experience that encourages repeat business and positive reviews. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in restaurant or dining room management or supervisory role., • Strong knowledge of food service operations and customer service principles., • Ability to manage and motivate a diverse team effectively., • Familiarity with health and safety regulations applicable to food service environments. Preferred Qualifications: • Associate's or Bachelor's degree in Hospitality Management, Business Administration, or related field., • Experience with reservation and point-of-sale (POS) systems., • Certification in food safety or sanitation (e.g., ServSafe)., • Previous experience in a high-volume or fine dining establishment., • Strong conflict resolution and communication skills. Responsibilities: • Supervise and coordinate daily dining room operations to ensure efficient service and guest satisfaction., • Manage, train, and schedule dining room staff, including servers, hosts, and bussers., • Monitor customer service quality and address any issues or complaints promptly and professionally., • Collaborate with kitchen and bar staff to ensure timely and accurate food and beverage delivery., • Maintain compliance with health, safety, and sanitation standards within the dining area., • Oversee inventory control and ordering of dining room supplies and equipment., • Implement and uphold company policies and procedures related to dining room operations., • Prepare reports on dining room performance, including customer feedback and staff productivity. Skills: The Dining Room Manager utilizes leadership and interpersonal skills daily to motivate and guide staff toward delivering exceptional guest experiences. Organizational skills are essential for managing schedules, coordinating with kitchen teams, and maintaining inventory control. Problem-solving abilities are frequently applied when addressing customer concerns or operational challenges to ensure smooth service. Knowledge of health and safety standards is critical to maintaining compliance and a safe dining environment. Additionally, proficiency with technology such as POS and reservation systems enhances operational efficiency and accurate reporting.

The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operations, including overseeing staff, ensuring guest satisfaction, and maintaining operational efficiency. This role involves significant management responsibilities, including financial performance, staff development, and adherence to health and safety standards. Operational Leadership: • Direct comprehensive restaurant operations, ensuring optimal performance across all service areas., • Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management., • Develop and implement effective sales and profitability strategies. Leadership and Staff Management: • Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service., • Manage shift operations, including scheduling, staff training, and performance evaluation., • Create and maintain a positive and productive work environment for all employees. Financial Management: • Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting., • Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances. Guest Experience and Compliance: • Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business., • Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends., • Monitor customer feedback and implement necessary operational improvements to enhance the dining experience., • Ensure strict compliance with all health and safety regulations, including food safety standards. Regulatory and Administrative Responsibilities: • Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment., • Handle HR issues and communicate effectively on urgent matters., • Regularly review and update compliance protocols and staff training to meet industry standards. General Functions & Responsibilities: • Actively participate in community events and foster relationships with local businesses and stakeholders., • Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction., • Perform other duties as assigned, providing flexible and responsive leadership. Requirements: • A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations., • Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management., • Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices., • Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment., • Deep understanding of P&L statements, budgeting processes, and cost control measures., • Availability to work flexible hours, including evenings, weekends, and holidays., • Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations. Compensation: $80,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Grove Bay Hospitality Group was created in 2010 with the idea that it would be fully connected to the community. Like our logo, our founders and core team members have deep roots in South Florida. For us, this connection to our community can be in the form of opening a great restaurant, providing new jobs for our fellow Miamians, or even donating our time and resources to the many charities we support. Grove Bay aspires to enhance the lives of its guests, employees, communities and investors as a restaurant industry leader by developing innovative, memorable and highly successful restaurant concepts. From ingredients to customer service, Grove Bay is committed to delivering only the highest quality across all levels of operation. We believe that if we provide our guests with exceptional hospitality experiences, if we train and take care of our people, and if we're an active member of our community, then the performance and profits will take care of themselves.

This entry-level managerial role is the heartbeat of our owner experience, where luxury living meets personalized connection. As the Residences & Owner Relations Manager, you will champion owner engagement and revenue growth through innovative strategies and authentic relationships. Your mission: craft experiences that go beyond expectations, blending business acumen with a passion for hospitality. Success means hitting financial targets while creating moments that feel bespoke, intentional, and unforgettable. Responsibilities include serving as the primary point of contact for condominium owners and residents, responding promptly and professionally to owner inquiries, requests, and concerns, maintaining positive and professional relationships with owners, residents, and guests, coordinating owner arrivals, departures, and special requests, assisting with owner reservations, unit availability, and stay-related arrangements, communicating property policies, procedures, amenities, and services to owners, documenting and tracking owner requests, concerns, and follow-up items, coordinating with Front Office, Housekeeping, Engineering, Security, and other departments to resolve owner needs, conducting routine inspections of residences and reporting maintenance or housekeeping concerns, following up on work orders and ensuring owner-related issues are addressed in a timely manner, assisting with move-in, move-out, delivery, and access coordination as applicable, maintaining accurate owner and residence information in property management systems, assisting with owner communications, newsletters, notices, and property updates, supporting owner meetings, events, and resident activities, handling complaints professionally and escalating complex or sensitive matters to management, protecting owner privacy and maintaining confidentiality of personal and property information, monitoring common areas and amenities for cleanliness, appearance, and functionality, assisting with enforcing condominium and hotel policies in a courteous and consistent manner, maintaining organized records of owner correspondence, requests, inspections, and follow-up, providing general administrative and operational support to the Residence/Owner Relations department, maintaining a professional presence throughout the property and promoting a high level of customer service, and performing other duties and responsibilities as assigned by management. Qualifications include a high school diploma or equivalent required; college coursework or degree in Hospitality, Business, Communications, or a related field preferred, previous customer service, hospitality, residential, or administrative experience preferred but not required, strong interpersonal and communication skills, professional, friendly, and service-oriented demeanor, ability to interact effectively with condominium owners, residents, guests, and colleagues, strong organizational skills and attention to detail, ability to manage multiple requests and priorities in a fast-paced environment, basic computer skills, including Microsoft Office and email, ability to learn and navigate property management, reservation, and communication systems, strong follow-up skills and ability to keep accurate records, ability to handle confidential owner and resident information appropriately, ability to remain calm, professional, and solution-oriented when handling complaints or concerns, ability to work collaboratively with multiple departments, flexible schedule, including weekends and holidays, as required by property operations, professional appearance and conduct consistent with a luxury condominium-hotel environment, and ability to communicate effectively in English, both verbally and in writing. Benefits include a comprehensive and competitive benefits package designed to support your health, well-being, and financial future, including medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, 401(k) Retirement Plan with employer matching contributions, paid holidays, paid vacation, paid sick leave (provided in accordance with applicable law), employee assistance program (EAP), educational opportunities / Tuition reimbursement, paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law. For Employees Based in Washington: 8 paid holidays per year, up to 20 days of paid vacation per year, based on classification and length of service, paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, up to 20 days of paid vacation per year, based on classification and length of service, 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: 8 paid holidays per year, up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO, Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. The above-referenced benefits do not apply to part-time positions.

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. The Restaurant Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant's day to day operations and financial goals. They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly. Essential Job Duties & Responsibilities: Hospitality: • Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality., • Liaises between the FOH and culinary team during service., • Provides and oversees the service for all VIP customers when on property., • Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. Operations: • Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc., • Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction., • Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed., • Performs all back office POS functions including employee profile and menu creation., • Plans, executes and communicates all promotions and company information effectively and efficiently., • Conducts Department of Health ("DOH") walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately., • Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment., • Ensures that all team members are educated on our products and services., • Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards., • Participates in community events and helps to ensure corporate social responsibility goals of the company are met. Staff Management: • Hire, train, supervise, manage, coach, counsel, and evaluate FOH hourly employees. Develops and inspires the team., • Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions., • Consistently monitors, coaches and encourages management team and hourly service employees to meet Company's service standards., • Resolves team member or customer conflicts consistent with COTE's complaint handling guidelines., • Builds morale and team spirit by fostering a work environment where team members' input is encouraged., • Responsible for training new employees as assigned. Standards: • Display knowledge of Cote brand, culture, and product., • Demonstrate the Company's core values of people, learning, culture, relationships, sustainability and stewardship., • Maintain professional and respectful behavior when in contact with customers, management, and teammates., • Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook., • Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents., • Attend and participate in all scheduled meetings, training sessions, and continuing education activities., • Take care of all company property., • Maintain safety, cleanliness, and sanitation standards., • Comply with federal, state, and local laws and regulations. Qualifications: • Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English., • Must be reachable by email and able to communicate via phone as well., • Communicates information effectively and efficiently., • Excellent organizational skills and attention to detail., • Possesses a positive, results-oriented, team-player mentality., • Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment., • Knowledge of workplace safety procedures and local Department of Health standards., • Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy., • Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs., • Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace., • Working understanding of human resource principles, practices, and procedures., • Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards., • Ability to effectively train others., • Excellent time management skills with a proven ability to meet deadlines., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Strong analytical and problem-solving skills., • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems., • Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers., • Ability to maintain a positive working relationship with all third-party vendors., • Degree in Hospitality, Culinary Management, or similar subject preferred., • Ability to execute steps of service in adherence with company policy., • Must be of legal age to serve alcohol., • Certification for responsible alcohol service or ability to obtain within 6 months. Benefits (with variation for full-time/part-time employment): • Structured, generous compensation for all positions, • Comprehensive Medical, Dental, and Vision benefits, • Flexible Spending Account/Health Savings Account, • Commuter Benefits, • Referral Bonus Program, • Career Advancement Opportunities, • Employee Recognition Awards, • Paid Time Off COTE fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status. Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@cotemiami.com.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description WHO ARE WE? Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences. Job Description POSITION SUMMARY Riviera Dining Group is seeking polished, service-driven Nightlife Captains to lead bottle service and elevated table service in a high-volume luxury nightlife environment. The Nightlife Captain owns the guest experience from arrival through the close of the night, directing a bottle service team, executing champagne and spirits presentations, and guiding guests through both food and beverage offerings with precision and confidence. This role combines fine dining service discipline with nightclub and lounge pacing, and requires proven leadership, exceptional attention to detail, and a deep understanding of food and beverage service. RESPONSIBILITIES • Lead table service and bottle service from guest arrival through the close of the night, setting the pace, energy, and standard of the section, • Direct, coach, and support servers, bottle servers, bussers, and barbacks throughout each shift, • Execute bottle and champagne presentations with precision, timing, and showmanship, coordinating with hosts, security, and entertainment as needed, • Manage table minimums, spend tracking, running checks, and accurate close-out in the point-of-sale system, • Partner with VIP hosts and reservations on table assignments, guest arrivals, and special requests, • Guide guests through both food and beverage offerings, making confident recommendations that elevate the experience and drive spend, • Communicate guest orders and requests clearly and accurately to servers, bar, and support staff, • Present and announce food and beverage selections with precision, professionalism, and confidence, • Maintain expert knowledge of menus, ingredients, preparation methods, and allergy considerations, • Demonstrate advanced knowledge of cocktails, spirits, champagne, wine pairings, beer, and non-alcoholic beverages, • Support wine and champagne service, including proper presentation, decanting, and appropriate glassware usage, • Anticipate guest needs and provide prompt, attentive, personalized, and discreet service to high-profile and repeat guests at all times, • Ensure all service standards, policies, and procedures are consistently followed, • Review nightly prep lists and confirm readiness of all service elements prior to each shift, • Maintain quality control by adhering to portion sizes, preparation standards, and presentation guidelines, • Oversee cleanliness, organization, and maintenance of tableside and bottle service stations and equipment, • Handle, store, and rotate products properly while maintaining quality and minimizing waste, • Serve alcohol responsibly by verifying identification, monitoring consumption, and escalating intoxicated or disruptive guest situations to management and security, • Report any equipment issues or product concerns to management promptly, • Maintain compliance with all sanitation, health, and safety standards, • Foster strong communication and collaboration with team members and management, • Demonstrate professionalism, leadership, and a performance-driven mindset, • This is not an exhaustive list of job responsibilities. REQUIREMENTS AND QUALIFICATIONS • Minimum of 2 years of experience as a floor manager, supervisor, or similar capacity in a high-volume nightclub, lounge, or upscale and fine dining environment, • Hands-on bottle service experience required; experience leading a bottle service team strongly preferred, • Combined food and beverage service experience across full-service dining and beverage-led late-night service, • Strong knowledge of spirits, champagne, wine, cocktails, and elevated service standards, • Proven leadership skills and the ability to guide, coach, and support team members on a busy floor, • Excellent communication, organizational, and multitasking skills in a loud, fast-paced nightlife environment, • Professional demeanor with a strong focus on hospitality, guest experience, and discretion with high-profile guests, • Proficiency with point-of-sale systems and accurate handling of checks, minimums, and cash, • Food handling certification in compliance with state regulations preferred; responsible alcohol service certification preferred, • Self-motivated, detail-oriented, and performance-driven, • Ability to perform basic arithmetic and manage time effectively, • Ability to follow recipes and maintain confidentiality of company information, • Flexible availability, including nights, late-night and overnight hours, weekends, and holidays PHYSICAL DEMANDS AND WORK ENVIRONMENT • Ability to stand and walk for extended periods throughout the shift, including late-night and overnight hours., • Ability to lift, carry, push, or pull up to 50 pounds as needed, including bottle presentations, ice buckets, and service trays., • Frequent bending, reaching, twisting, and repetitive movements., • Ability to work in a fast-paced environment with loud music, low lighting, crowds, and varying noise levels and temperatures., • Ability to safely navigate busy operational areas and work around equipment, wet surfaces, and other workplace conditions., • Ability to safely navigate busy operational areas and work around equipment, wet surfaces, and other workplace conditions.The preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job. They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Sexy Fish Miami: Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate. The Role: We are seeking a polished, professional, and energetic Lead Host/Hostess to serve as the face of our restaurant. This role is perfect for someone who thrives in a high-volume, upscale environment and understands the importance of first impressions. Benefits: • Medical, Dental, and Vision Insurance, • 401(k) with company match, • Paid Time Off, • Generous discount off your bill, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, and much more What You’ll Do • Assists Reception Manager in ensuring reception team reports for duty punctually always wearing the correct uniform with the highest standards of grooming., • Ensure all our guests receive a positive, warm, and professional first impression of the Restaurant and to be seated at their table., • Assist in an efficient registration and logging of all arriving guests., • Assists Reception Manager in booking in an efficient way, to allocate tables equally over all sections of the Restaurant and to stagger times of bookings. Must always have awareness of future booking constraints., • Answer all incoming calls promptly and courteously and to ensure all telephone messages, and emails are answered accordingly., • Assists Reception Manager in ensuring all booking details are accurate and to assist in maximizing table occupancy., • Maintain complete knowledge of:, • Daily restaurant covers., • Hours of operation of each outlet, ambiance, menu selections and price range., • Featured entertainment performing at the restaurant., • Menu items, specials, out of stock items, liquor brands, beers and non-alcoholic selections available in the Restaurant., • Table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the Restaurant., • Ensure all reservations are communicated to the Management Team on duty in a detailed hand-over and to inform them of Special Attention Guests/VIP’s., • Report and log any complaints/comments to the Management Team on duty., • Ensure all dietary requirements are detailed and accurate for party bookings and kitchen has this information in good time., • Ensure immaculate cleanliness of all menus, no smudges, cornered pages, stains etc., • Ensure regular clients are recognized and greeted accordingly and their profiles are regularly updated., • Acknowledge and bid farewell to all departing guests leaving them with a good and professional lasting impression., • Ensure the weekly stationary requisitions are completed and recorded on time., • It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated., • To manage, train and lead the reception team alongside reception manager, • Conduct on site induction involving training of the reception position, this will include paperwork and reservation reports to ensure. What We’re Looking For • SevenRooms, OpenTable Experience Required, • Prior experience in customer service or hospitality (restaurant front desk/host experience required), • Friendly, calm under pressure, and excellent at multitasking, • Strong communication and interpersonal skills, • Professional appearance and demeanor, • Reliable and punctual Physical Requirements To successfully perform the essential functions of this position, candidates should meet the following physical requirements, with or without reasonable accommodation: • Ability to grasp, lift, move, or push goods weighing up to 25 pounds, • Ability to remain in a stationary position for 8 or more hours during a shift, • Ability to navigate between tables, corners, and other tight restaurant spaces, • Moderate handling of trays and lifting as part of daily tasks, • Ability to work in an environment with varying noise and lighting levels Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged