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At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: Essential Job Functions: Assist in planning all DSG-led events, in collaboration with Community Leadership team, including cost planning, ROI analysis, staffing coverage, internal and external communication, event day-of execution (setup to tear down) and ensuring all appropriate event waiver needs are in 100% compliance. Become an expert on all event space capabilities; provide information on event space configurations and capacities and recommend the most effective set up for the event type based on event space availability. Work with Community & Events Manager to ensure events are within budget. Work together to identify opportunities for efficiencies and cost savings on all events. Create event documentation to include: Run of Show, Event Recaps, Emergency Information card and Rental Agreements. Oversee the event experience and guide our athletes to have fun and participate safely. Leads and monitors reservations scheduling tool. Manage the needs of Field events, assisting with hiring referees, equipment maintenance, field/ice rink maintenance, (if applicable). Coordinate event entertainment, including music selection, guest speakers, etc. Maintain cleanliness/maintenance & equipment needs for store events. Community & Customer Focus Build relationships with local schools, community organizations, sports leagues, home school organizations, and vendors for event partnership. Work with the Community Team to bring clinics, camps, and afterschool programming to the store. Create sales opportunities for future events during client liaisons and events. Attend, monitor, and gather feedback from events to ensure athlete satisfaction. Provide a high-touch, innovative experience for all seasonal programming. Scheduling & Operations: Maintain all Field equipment and other programmable spaces for proper use and cleanliness. Must safely and effectively remove snow from ice surface and surrounding areas to maintain a safe and clean environment for our athletes (if applicable). Work with store management to offer sales and operations support when needed. Adjust priorities and manage time wisely in a fast-paced, ever-changing environment. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities. Understand and follow all ice rink policies and procedures in the training by Magic Ice (if applicable). Ensure proper operation of all ice venue special events, open skating and holiday promotions (if applicable). Sharpen rental and athlete skates as needed (if applicable). Perform other tasks as assigned. Mentoring & Developing Talent: Ensure all events are staffed and well communicated to teammates while level setting expectations of Athlete engagement and activation execution. Assist with training teammates on Company procedures and programs; this includes new teammate training and cross-training current teammates. Train and mentor new hires by sharing experience, knowledge, and best practices. Share timely feedback on projects, tasks, and deliverables (on the job training) Provide outstanding teammate training and coaching to deliver on the store vision and experience. #DSGT1 QUALIFICATIONS: High School Diploma or equivalent 1-3 years experience At least 2 years of customer service experience preferred. Previous experience in event planning experience, a mix of profit & non-profit experience is ideal

Job Description Three Oaks Hospitality is a collection of community-driven gathering spaces across Tampa Bay each with its own soul, story, and sense of place. We invest deeply in the people who run our concepts, and the AGM role is where great careers are made. If you're a driven hospitality professional ready to step into true ownership of an operation, this is your next move. Learn more about us at Three Oaks Hospitality. The Opportunity As Assistant General Manager, you'll be the right hand to the GM and a primary leader in your own right. You'll run shifts independently, develop and coach your team, and own key areas of the operation all while building the skills and track record to grow into a GM role within the Three Oaks Hospitality family. What You’ll Do Shift leadership • Open and close the venue independently, ensuring all checklists and standards are met, • Lead pre-shift meetings, assign sections, and brief staff on specials and priorities, • Serve as manager on duty during high-volume service, maintaining floor presence, • Make real-time decisions on staffing, pacing, and service flow, • Step in as acting GM in the absence of the General Manager Team Development • Assist with recruiting, interviewing, and onboarding FOH and bar staff, • Lead training programs for new hires on service standards, menu knowledge, and culture, • Provide in-the-moment coaching and feedback during every shift, • Assist with scheduling to balance labor cost, coverage, and team wellbeing, • Identify high-potential team members and flag them for growth opportunities Guest Experience • Be a visible, warm presence in the dining room and at the bar throughout service, • Handle guest complaints promptly, professionally, and with genuine empathy, • Build rapport with regulars and create memorable touchpoints for first-time guests, • Monitor table turns, wait times, and reservation flow for a seamless experience Food, Beverage & Kitchen Operations • Conduct line checks before each service to verify prep, portioning, and presentation, • Monitor ticket times and expedite communication between FOH and BOH, • Assist with beverage inventory counts, variance tracking, and ordering, • Ensure bar setup, cocktail execution, and speed-of-service standards are met each shift, • Enforce food safety, allergy protocols, and health code compliance at all times, • Support menu training rollouts and educate staff on new dishes and cocktails Financial Awareness • Assist the GM with daily sales reporting, cash handling, and tip reconciliation, • Monitor labor on shift and make adjustments to stay within target, • Support cost-control initiatives across food, beverage, and supplies, • Identify opportunities to drive check averages through upselling and suggestive selling Safety & compliance • Uphold health department and OSHA standards during every shift, • Complete opening and closing safety checklists with accuracy and accountability, • Document and report incidents, injuries, or violations to the GM immediately, • Flag equipment issues and coordinate with GM for timely maintenance Events & Private Dining • Execute private events, buyouts, and large-party reservations with precision, • Review BEOs in advance and brief the team on event details and expectations, • Coordinate room setup, staffing assignments, and service flow for each event, • Serve as on-site lead for events when the GM is not present What You Bring • 3+ years in a supervisory or management role in full-service, high-volume hospitality, • Confidence leading a team independently on high-volume shifts, • Strong working knowledge of FOH operations and bar service, • Genuine passion for hospitality and creating memorable guest experiences, • Valid Food Manager Certification a plus, • Familiarity with POS systems and Microsoft Office, • Availability for evenings, weekends, and holidays What We Offer • Medical, dental & vision, • 401(k) with match, • Generous PTO, • Flexible schedule, • Clear path to GM, • Employee discount, • Free parking

Job Description Travel Specialist Full-Time | In-Office | Tampa, FL Compensation: $55,000 – $65,000 + Performance Bonus About The Hotel Guy The Hotel Guy is a specialized travel management company supporting major music tours, film productions, television shows, and large commercial shoots worldwide. We coordinate hotel, air, and ground travel for production crews, talent, and creative teams moving between cities on demanding schedules. Our clients include advertising agencies, production companies, and entertainment organizations working across the U.S. and internationally. While this role shares some similarities with a corporate travel agent position, the work is heavily focused on hotel strategy, group logistics, and production coordination rather than traditional leisure travel booking. The Role We are hiring a Travel Specialist with a hotel operations background to help manage hotel and travel logistics for fast-moving production teams. This role is ideal for someone who understands how hotels operate — inventory pressure, group blocks, guest expectations, and front office realities — and wants to apply that experience in a new environment. Instead of managing a single property, you’ll work with multiple hotels across different cities, coordinating accommodations and logistics for production teams and talent. Key Responsibilities Hotel Sourcing & Coordination Source and secure hotel inventory for production teams Assist with structuring and managing group room blocks Monitor cut-off dates, rooming lists, and reservation changes Align hotel placements with production schedules and shoot locations Navigate high-demand markets and limited availability Hotel Communication & Negotiation Work with hotel sales teams and front office leadership Negotiate competitive rates and concessions Secure upgrades and special accommodations when possible Maintain strong working relationships with hotel partners Production Travel Logistics Coordinate ground transportation for crews and talent Manage last-minute travel adjustments Solve logistical issues quickly and professionally Maintain accurate documentation and billing records Required Experience We are specifically seeking candidates with hotel supervisory/managerial operations experience, such as: Front Office Guest Services Reservations Hotel Manager Bachelor's Degree is required Candidates should have experience with: Managing group reservations or room blocks Handling guest escalations and service recovery Working in high-demand operational environments Coordinating with hotel leadership and sales teams Preferred Experience Hotel sales exposure Group reservations experience Entertainment, production, or VIP client exposure Hospitality management degree Who Thrives in This Role Calm under pressure Organized and detail-oriented Strong communicator Comfortable solving problems quickly Able to manage multiple moving parts simultaneously Why Work With Us Work behind the scenes of major music tours, films, television productions, and commercial shoots, with opportunities for career growth and occasional industry travel perks. Location: Tampa, FL This is a full-time, in-office role. Candidates must be located in the Tampa area or willing to relocate. Company DescriptionWe are a specialized travel company that manages complex travel logistics for the entertainment industry. Our work supports major music tours, feature films, television productions, and large-scale commercial shoots around the world. From coordinating travel for touring artists and crews to managing cast and production teams for films, TV shows, and national advertising campaigns, we handle the behind-the-scenes logistics that keep productions moving. Our team regularly organizes travel for dozens — and sometimes hundreds — of people at a time across multiple cities and countries. As our company continues to grow, we are committed to developing talent from within. Team members who demonstrate strong performance, reliability, and initiative have opportunities to take on greater responsibility and grow into more advanced roles within the organization.We are a specialized travel company that manages complex travel logistics for the entertainment industry. Our work supports major music tours, feature films, television productions, and large-scale commercial shoots around the world.\r\n\r\nFrom coordinating travel for touring artists and crews to managing cast and production teams for films, TV shows, and national advertising campaigns, we handle the behind-the-scenes logistics that keep productions moving. Our team regularly organizes travel for dozens — and sometimes hundreds — of people at a time across multiple cities and countries.\r\n\r\nAs our company continues to grow, we are committed to developing talent from within. Team members who demonstrate strong performance, reliability, and initiative have opportunities to take on greater responsibility and grow into more advanced roles within the organization.

POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative _ MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists and responds to guest requests with diligent follow-through., • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures., • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property., • Setup, maintain, and takedown of breakfast display in timely manner., • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards., • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards., • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities., • Periodic tours of the property to ensure the property is meeting brand standards., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical, • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Engage in cross training in housekeeping and laundry areas to provide assistance as needed., • Other tasks as assigned by the management team. . BENEFITS • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand and communicate in English proficiently to interact with guests, associates and outside vendors., • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned., • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Complete routine reports and correspondence., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, • Apply good judgment at all times., • Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Position Purpose and Summary: The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. Major/Key Job Duties: • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests., • Become trained in all managerial functions and operations at the hotel level., • Ensures all associates are properly onboarded, trained and complete ESU required training timely., • The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities., • Upholds and drives compliance with policies, rules, and standards (including but not limited to the safety and security guidelines) at the property level., • Ensure associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction., • Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM/MUGM as needed., • The AGM must demonstrate professionalism and embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Daily interaction with the guests to identify quality lead generation and assist guests with future travel needs., • Assists in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Other Duties: • Assists the GM/MUGM with interviewing, onboarding and training new associates., • Direct supervision/involvement with all associates to promote a positive work environment through teamwork, energy, enthusiasm and recognition., • Active involvement in daily team meetings and interactions with staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary., • Assists the GM in budgetary control measures, including labor monitoring, scheduling, room expense control and maintaining PAR levels through Daily Visual Management., • Ensures associates have the necessary tools to execute their jobs on an ongoing basis., • Serves as the manager on duty in the absence of the GM/MUGM., • Inspects guest rooms., • Complete Guest Ready, visual inspections, assign daily arrival reservations., • Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel., • Responsible for managing purchase order process, ordering and receiving products in a timely manner., • Assists GM/MUGM in monitoring cash management, in-house guest balances and direct bill receivables compliance., • Assists with hotel sales activities when needed, including Soar leads., • Actively reviews and monitors social media websites to ensure timely and appropriate responses., • Ensures that clean rooms, guest and associate satisfaction are top priorities. BENEFITS • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Progam offering discounts to major companies COMPENSATION Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Knowledge, Skills, Abilities & Competencies: • Comprehend fundamental instructions, write short correspondence, and memos. Solid fluency English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors., • Ability to operate the property management system technology, including the ability to work through all shift reports and performing the audit functions when necessary., • Ability to add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals., • Ability to apply common sense understanding to carry out detailed written and/or oral instructions., • Supervisory skills to oversee daily activities of 8 to 15 hourly staff., • Ability to organize multiple priorities to ensure that daily operations are performed at peak efficiency. Environmental Job Requirements: • While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot; reach, handle, and detect tools, objects and controls; and detect scent and sounds., • Occasionally bend, kneel or crouch., • Occasionally push, pull, lift and/or move up to 25 pounds., • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock., • The work environment typically will be at moderate to loud noise levels., • The associate may be asked to travel to help additional locations within a reasonable geography, or to cover additional sites during another manager's absence. Minimum Qualifications:, • Prior hotel experience in a hospitality or retail establishment is required., • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications:, • Prior supervisory experience is preferred., • Demonstrated leadership ability is desired., • Some job-related college level courses preferred.

Job Description Three Oaks Hospitality is a collection of community-driven gathering spaces across Tampa Bay each with its own soul, story, and sense of place. From the intimate glow of a speakeasy to the energy of a neighborhood bar, every concept is built on one belief: that great hospitality creates lasting connection. We're looking for a General Managers who live that belief. Learn more about us at Three Oaks Hospitality. The Opportunity Three Oaks Hospitality is now hiring experienced General Managers for our full-service bars and restaurants. This is a leadership role with real scope. You'll own the full operation of one of our concepts — the team, the culture, the guest experience, and the bottom line. You'll have the autonomy to lead with the support of a passionate hospitality group behind you. What You’ll Do People & Culture • Recruit, onboard, and develop FOH and BOH teams across all service levels, • Lead performance reviews, disciplinary actions, and career growth conversations, • Build and manage weekly schedules balancing labor cost and coverage, • Run pre-shift meetings to align staff on specials, goals, and service standards Guest Experience • Set and uphold service standards across dining room, bar, and private events, • Be a visible, engaged presence on the floor during peak service, • Handle escalated guest issues with professionalism and de-escalation skill, • Build relationships with regulars and VIP guests to drive loyalty Food, Beverage & Kitchen Operations • Partner with the Executive Chef on menu rollouts, costing, and quality control, • Monitor ticket times, expediting flow, and FOH/BOH communication during service, • Oversee food safety protocols, allergy procedures, and health code compliance, • Conduct line checks before each service to ensure prep and presentation standards, • Collaborate on daily specials and limited-time offerings that drive revenue, • Oversee cocktail program execution, bar setup, and speed-of-service standards, • Manage liquor, beer, and wine inventory; conduct weekly pours and variance audits, • Partner with bar leadership on seasonal menu development and staff education, • Ensure full compliance with state and local alcoholic beverage regulations, • Monitor pour costs and implement controls to reduce shrinkage and waste Finance & Operations • Own the P&L — track revenue, manage costs, and hit monthly targets, • Manage vendor relationships, purchase orders, and invoice approvals, • Analyze sales mix, covers, and check averages to identify growth opportunities, • Implement upsell and suggestive selling strategies across FOH teams Events & Private Dining • Oversee execution of private events, buyouts, and large-party reservations, • Coordinate with events team on BEOs, staffing plans, and room setup, • Develop relationships with local corporate accounts and event planners, • Ensure seamless communication between kitchen, bar, and service staff during events, • Identify opportunities to grow event revenue and private dining bookings What You Bring • 5+ years as a General Manager or Managing Partner in high-volume, full-service hospitality, • Proven ability to lead, develop, and retain a high-performing team, • Financial fluency — budgeting, cost control, revenue analysis, • Deep knowledge of both FOH service and bar operations, • Valid Food Manager Certification; TIPS or RBS certification a plus, • Comfort with POS systems, reservation platforms, and Microsoft Office, • Experience managing private events and large-format dining, • Availability for evenings, weekends, and holidays What We Offer • Medical, dental & vision, • 401(k) with match, • Generous PTO, • Flexible schedule, • Employee discount, • Referral program, • Free parking

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job DescriptionDescription: Administration • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. Support • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed., • Ability to accurately reports information., • Ability to scrupulously follow all StepStone and hotel policies and procedures., • Attend required Hotel meetings., • Professionalism and Style Expectations These are expected of every associate within StepStone Hospitality, Inc. Personal Effectiveness • Projects and assignments are completed thoroughly, professionally, and with care., • Adjusts to high-pressure conditions and is open to change., • Assumes responsibility for personal growth and development., • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication • Understands and communicates the StepStone Mission and Core values., • Expresses ideas and conveys information clearly, effectively, and professionally., • Actively listens to others., • Conveys company information, decision, or problems to appropriate parties on a timely basis., • Works to resolve disagreements and is respectful of peers and co-workers.Requirements These are required of every associate. • Minimum lifting of 20 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Hearing, writing, typing., • Minimum pulling of 20 pounds., • Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: • Must have a comprehensive knowledge of service standards, guest relations, and etiquette., • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations., • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates., • Must have excellent mathematical and computer skills., • High school education and relevant training and experience required. Additional education preferred., • At least one year of relevant experience required., • Ability to timely obtain any required licenses or certificates., • CPR training and first aid training preferred., • Additional language ability preferred. EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements Scheduled Shifts • Must be able to work Thursdays, Fridays and Saturdays.Requirements:

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Front Office Manager/Front Desk Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Core Job Responsibilities & Duties • Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service, • Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures, • Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest’s satisfaction, • Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction, • Address guest concerns and complaints professionally, escalating issues as necessary, • Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures, • Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively, • Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities, • Conduct regular performance evaluations and identify opportunities for training and development, • Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction, • Coordinate with housekeeping to ensure timely room readiness and cleanliness standards, • Collaborate with the General Manager to implement policies, procedures, and service standards, • Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports, • Assist in managing room inventory and reservations, optimizing room occupancy and revenue, • Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures, • Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings, • Support the GM in leading, motivating, and developing a high-performance team, • Foster a positive work environment that promotes teamwork, collaboration, and employee engagement, • Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards, • Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience, • Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements • High school diploma or equivalent (required); bachelor’s degree in Hospitality Management or a related field (preferred), • Previous experience in front desk operations or guest services, with some supervisory experience (preferred), • Excellent customer service and communication skills, • Strong problem-solving skills and ability to handle guest issues effectively, • Proficient in hotel management systems, property management systems, and relevant software, • Detail-oriented with strong organizational and multitasking skills, • Ability to work under pressure and adapt to changing situations, • Proficient in hotel management systems, property management systems, and relevant software, • Proficient in Microsoft Office and hotel & restaurant software(s), • Must have a flexible work schedule Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors Powered by JazzHR dEquRK6cG1

Job Description Job Title: Host/Hostess Job Category: Restaurant Service Team Report To: General and Service Manager FLSA Status: Exempt or Non-Exempt Primary Location: Tampa, Florida Travel Required: No Level/Salary Range: Commensurate with Experience Website: http://sacredpepper.com/ Summary: You are the guest's first impression of Sacred Pepper. Host must ensure the guests are comfortable and welcomed. As a host or hostess you'll be responsible for many things. You'll need to cheerfully greet guests, take them to their table and provide them with a menu, a brief description of the daily specials, and who will be taking care of them. Duties and Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: 1. Required to be able to monitor the table rotation and make sure that each member of the wait staff gets a fair amount of tables without giving them too many all at once. 1. Responsible for keeping track of which tables are cleaned and available for new guest. 1. Required to answer the phone, take reservations and in some cases take-out orders. Make a great first impression through friendliness, knowledge and personal energy. 1. Make a great impression when answering the phone; know how to sound genuine and friendly even during busy periods. 1. Must have the ability to move quickly when wiping and setting tables during busy times. 1. Solicit feedback from guests as they are leaving and make a great last impression. 1. Understand the basic host functions of the Open Table system such as setting up nightly table assignments and managing the wait. 1. Utilizing the Open Table system Technology in all aspects of the coordinator’s job. 1. Learn how to input Reservations and Guests on a Waiting List using all Open Table system devices. 1. Understand expectations for being a certified Reservation taker. Handle all To-Go orders & complete To-Go certification. 1. Convey daily specials in a knowledgeable and highly energetic fashion. 1. Demonstrate Genuine Hospitality, Make eye contact, Smile, Use guest name whenever possible. 1. Demonstrate use of respectful language., 2. Show poise & professionalism in manners and dress., 3. Yield guest right of way., 4. Open the door for guests, Greet guests while being warmly welcoming. 1. Maintain a favorable working relationship with all other team members to foster and promote a cooperative and harmonious working climate which will be conducive to maximum team member morale, productivity and efficiency/effectiveness. 1. Embrace and celebrate Sacred Pepper’s culture., 2. Other duties as directed. Key Competencies: • Professionalism., • Willingness and ability to take initiative., • Excellent planning and organizational skills., • Stress tolerance., • Excellent interpersonal skills., • Customer oriented with a strong commitment to customer services, customer relations, satisfaction, and the total customer experience. • Ability to multi-task., • Able to remain standing for long periods of time and walking around for up to 7 hours per shift. • Ability to work under pressure amid distractions and interruptions., • Ability to work well under pressure in a fast paced environment., • Excellent math, money handling and reading skills., • Having a friendly and courteous manner. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education: High School Diploma/GED with 1 years’ experience. Certification & Licensure Requirements: Post-hire: Certified Food Handler & Responsible Vending. Language Ability: Ability to read, write, analyze, and interpret general information. Ability to effectively respond to questions from customers, vendors, and the general public. Math Ability: Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, proportions, percentages and volumes. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction and make sound decisions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical stamina. While performing the duties of this job, the employee is regularly required to stands during entire shift • Use hands to handle or feel; reach with hands and arms, • Continuously reach, bend, lift, carry, stoop, and wipe, • Frequent washing of hands, • Carry 20 lbs. about ten times per shift over medium distances (20-30 feet) • Verbally communicates with guests and phone callers, • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus • Hazards may include, but are not limited to, slipping and tripping, • The Restaurant environment is hectic, fast-paced and often crowded and noisy. May be exposed to Restaurant related environmental factors including, but not limited to excessive noise and constant exposure to general public Should be able to consistently reach with hands and arms and talk or hear. The employee is regularly required to kneel, crouch, crawl, stoop, and bend. The employee must also be able to regularly lift and/or move up to 20-30 pounds. Work Environment: Employee works in a fast-paced high volume work environment. Accountabilities: Must be able to perform multiple tasks while maintaining required standards of operation in daily restaurant activities. Must be able to perform duties to ensure guest satisfaction. Must adhere to all company food handling, safety and sanitation procedures at all times. Exhibit conduct in accordance with our Restaurant’s departmental policies and procedures. Must be responsible for the material in the Team Member Handbook and Policies & Procedures Manual. Qualifications: 17 years of Age Currently enrolled in High School, College, or University Desire to work in a fast paced, customer service oriented, restaurant environment Knowledge and Abilities Required: Excellent communication skills (verbally interacts with management, servers, team members and guests) Must be able to read, write and determine wait time based on Company’s procedures General math skills Must visually scan restaurant for clean, unoccupied tables Computer Knowledge and Skill for use of Open Table System Organizational skills Multi-task oriented Knowledge of workplace safety procedures Maintain a high level of personal cleanliness Ability to work flexible schedule to include weekends and holidays Physical and Work Environment Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stands during entire shift Use hands to handle or feel; reach with hands and arms Continuously reach, bend, lift, carry, stoop, and wipe Frequent washing of hands Carry 20 lbs. about ten times per shift over medium distances (20-30 feet) Verbally communicates with guests and phone callers Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus Hazards may include, but are not limited to, slipping and tripping The Restaurant environment is hectic, fast-paced and often crowded and noisy. May be exposed to Restaurant related environmental factors including, but not limited to excessive noise and constant exposure to general public Job Requirements: Accountabilities: Must be able to perform multiple tasks while maintaining required standards of operation in daily restaurant activities. Must be able to perform duties to ensure guest satisfaction. Must adhere to all company food handling, safety and sanitation procedures at all times. Exhibit conduct in accordance with our Restaurant’s departmental policies and procedures. Must be responsible for the material in the Team Member Handbook and Policies & Procedures Manual. Qualifications: 17 years of Age Currently enrolled in High School, College, or University Desire to work in a fast paced, customer service oriented, restaurant environment Knowledge and Abilities Required: Excellent communication skills (verbally interacts with management, servers, team members and guests) Must be able to read, write and determine wait time based on Company’s procedures General math skills Must visually scan restaurant for clean, unoccupied tables Computer Knowledge and Skill for use of Open Table System Organizational skills Multi-task oriented Knowledge of workplace safety procedures Maintain a high level of personal cleanliness Ability to work flexible schedule to include weekends and holidays Physical and Work Environment Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stands during entire shift Use hands to handle or feel; reach with hands and arms Continuously reach, bend, lift, carry, stoop, and wipe Frequent washing of hands Carry 20 lbs. about ten times per shift over medium distances (20-30 feet) Verbally communicates with guests and phone callers Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus Hazards may include, but are not limited to, slipping and tripping The Restaurant environment is hectic, fast-paced and often crowded and noisy. May be exposed to Restaurant related environmental factors including, but not limited to excessive noise and constant exposure to general public Benefits Health & Dental Insurance, Matching 401k package, Employee Meal Discounts, Paid Time Off

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We are seeking a Professional Engineer/Project Manager with municipal infrastructure and public works experience to join our Community Design Team in our Orlando office.

Ability to operate a multi-line phone system to answer calls and retrieve voice messages.Must have great customer service skills and a “go above and beyond” attitude.Must be well-organized, accurate, and attentive to detail.Must speak fluent Spanish and English.Must be able to work at a

We are looking for a detail-oriented Receptionist to support daily front desk operations for a contract position in Tampa, Florida.This role is ideal for someone who is comfortable using computers, managing incoming communications, and keeping office workflows organized.The successful candidate will

Banker Lopez Gassler is a premier, full-service law firm with a strong focus on Insurance Defense, General Trial, Products Liability, Appellate, and Workers’ Compensation matters.Headquartered in Tampa, the firm operates six additional offices across Florida, including St.Petersburg, Fort Myer

We are seeking a motivated and outgoing Medical.In this role, you will provide support to our Patients and staff, ensuring they have all the information and resources they need to perform their best.Your responsibilities will include answering phone calls, scheduling appointment.The ideal candidate

We’re expanding our Land Development team in Tampa and looking for a Project Manager who’s ready to take ownership of meaningful projects and play a key role in shaping communities across Florida.

Apex Job Title: Project Manager. Seeking an experienced Project Manager to lead the successful delivery of civil engineering projects.

The Administrative Assistant reports to the Department Head, HR, and Office Manager, ensuring seamless coordination across teams.

Entry level position with the opportunity to learn and advance.Work expectations include filing documents medical records request, answering phone calls, drafting letters, clerical duties, general office organization and data entry.Job Requirements: typing, organization, computer knowledge, customer

Positions like this on Kennedy Blvd fill up fast! Don't wait—apply today to get your resume in front of the hiring manager.

This position reports to the Division Manager of Transmission Line. Seeks guidance, advice, and support from Regional Manager to make good business choices and decisions. Position Title: Project Manager - Transmission Line (On site position) Location: Tampa, FL Pay Range: N/A Application Instruction

Regional Key Account Manager, at Recess, you will lead sales strategy and execution across regional key accounts.

Mediagistic is a fast-growing national marketing agency, and we are looking for a driven Account Development Manager to help expand our footprint and deepen client relationships.

Territory Account Manager – Inside Sales.

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and.This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery.No experience n

If you are a relentless sales professional with an entrepreneurial spirit that is looking for:.High performing culture with passion and mission at the center of everything you do.Uncapped financial gain from the work that you put in.A community building something disruptive that wants to WIN not jus

Close More Deals | Earn More Money | $125,000 - $250,000 Annually.At Erie Home, a leading provider of residential roofing solutions, we set you up for success pre-qualified leads, paid training, and control of your income.Were hiring Sales Representatives to help strengthen communities by safeguard

Assist Parking Cashier Manager in setting up and breaking down signage and tents as needed. Return all equipment to Parking Cashier Manager at the end of the night. Recap any concerns with parking cashier manager.

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world.Join a dedicated team of nea

Outside Sales Retail Account Manager, Heavy Equipment.

Employee Health & Benefits Account Manager. Learn more about what makes us different and how you can thrive as an Employee Health & Benefits Account Manager at MMA. As our Account Manager on the Employee Health & Benefits team, you'll be responsible for the service and retention of our middle to lar

The Receptionist serves as the first point of contact for patients and plays a critical role in creating a welcoming, organized, and efficient experience within our neurology specialty practice.Responsibilities include answering incoming calls, scheduling appointments, greeting and checking in patie

Territory Location: Riverview, FL.Are you a driven, energetic, and helpful sales professional looking to make great money? Work with one of Forbes' America's Best Midsize Employers* and be rewarded for your performance with uncapped commissions, performance-based commission bonuses and incentives, a