Reservations manager jobs in Philadelphia, PennsylvaniaCrear alertas

Job Description Typical responsibilities: • Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude., • Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating., • Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table., • Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area., • Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or under seated., • Escort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible., • Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns., • Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests., • Handle guest complaints or issues professionally or bring them to the manager when necessary., • Assist in coordinating reservations and managing the wait list., • Collaborate with the restaurant team to ensure exceptional customer service and satisfaction., • Monitor and manage smooth and efficient table turnover., • Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards., • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Exceptional interpersonal and communication skills to interact effectively with guests and team members., • Strong organizational and multitasking abilities to handle high-volume situations efficiently., • Ability to remain calm and composed under pressure, providing excellent service even during busy times., • Knowledge of restaurant operations and familiarity with reservation systems is a plus., • A positive and friendly demeanor., • Flexibility to work evenings, weekends, and holidays as per the restaurant's schedule., • High school diploma or equivalent qualification.

Job Description Wurzak Hotel Group is looking for an energetic, highly passionate Assistant General Manager for our 248-room hotel located at 1200 Arch Street across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. Responsibilities The Assistant General Manager provides assistance to the General Manager in the overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. This employee is responsible for the planning, direction, and management of accurate, timely, and objective financial data from which informed management decisions can be made. This employee will oversee the Rooms Division, Engineering, Security and Food and Beverage departments if applicable with the managers of each department as direct reports. This employee is responsible for exceeding operational standards, service, and product quality assurance, budget creation, maintaining expenses and cost controls. In the absence of the General Manager, the Assistant General Manager will oversee the entire hotel operation, and is the primary contact for guest relations issues. The Assistant General Manager is required to adhere to the mission and values of Wuzak Hotel Group. What you will be doing • Plan, Organize, Staff, Direct, and Control the Hotel and Operate the hotel in the absence of the General Manager following internal and corporate policies and procedures., • Develop maximum department profits through cost and labor control; maintain the highest standard of services to the guests, including the maintenance and cleanliness for the guest’s rooms and associated facilities; maintain the highest standards of security for hotel patrons and employees and maintain the highest standards of quality and service in the Food & Beverage Department., • Direct and Coordinate the Rooms and Food & Beverage Department. Carry out all policies and prepare reports as needed by the General Manager. Responsible for conducting management performance evaluations and ensure the appropriate training is provided to maximize service, production, and efficiency., • Participate in and administer training and standards, • Work with the General Manager to conduct Mock Quality Assurance Inspections and address concerns, • Conduct regular department meetings with the Food & Beverage and Front Office & Engineering Department heads to ensure each department is meeting the daily needs of the hotel and the highest levels of service and quality are being provided., • Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs., • Provide mentoring and guidance to reporting staff and appraises the performance of all positions directly reporting., • Manage/Monitor Reservations Systems to maintain consistency with property level inventory strategies and review reports generated by Night Audit on a regular basis., • Must be able to participate in the hotel’s MOD program, • Must adhere to all company policies and procedures, as well as the WHG Team Member Handbook., • Assists others as needed and special projects, as necessary., • Comply with all department, hotel, and company policies and procedures., • Perform any assigned task not outlined above that the associate has the ability to perform., • Support WHG Pillars by following and executing: Revenue Improvement, Cost Management/Profitability, Exceeding Guests Expectations, Associate Engagement, and Outstanding Physical Product. Requirements • Knowledge of Hilton Brand Standards and PEP, • Bachelor’s degree in Business or equivalent or related field required., • Minimum of 5 years’ experience in a similar position in the hospitality industry with a focus on Rooms and Food & Beverage, • Must possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead. Focus Areas • Guest Satisfaction: Drive exceptional guest experiences., • Team Member Satisfaction: Promote fair treatment, provide development, and maintain morale., • Financial Success: Meet or exceed performance objectives., • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits, • Education and professional development WHO WE ARE Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Job DescriptionDescription: Position Summary The Service Manager is responsible for overseeing daily front-of-house operations and ensuring an exceptional, refined dining experience for every guest. This role requires a leader with fine dining service experience, a strong background in staff training and development, and a deep understanding of hospitality standards. Hotel or luxury hospitality experience is highly desirable. Key Responsibilities • Lead, mentor, and supervise front-of-house service staff, ensuring consistent execution of fine dining service standards, • Deliver and maintain an elevated guest experience, anticipating needs and resolving concerns with professionalism and discretion, • Design, implement, and conduct ongoing service training programs, including onboarding, service standards, and guest engagement, • Maintain detailed knowledge of menu offerings, wine and beverage programs, and service sequences, • Collaborate closely with Executive Chef, Sommelier, and Management team to ensure seamless service operations, • Oversee reservations, floor plans, pacing, and staffing levels to optimize guest flow and service quality, • Uphold all health, safety, and sanitation regulations, • Model exemplary hospitality, appearance, and service etiquette at all times, • Assist with performance evaluations, scheduling, and team development, • Opportunity to work in a refined, high-caliber dining environment, • Competitive compensation based on experience, • Minimum of 2–4 years of high-level service experience, • Proven experience in training, coaching, and developing service teams, • Strong understanding of fine dining service techniques, wine service, and hospitality etiquette, • Previous management or supervisory experience in a fine dining or luxury hospitality environment, • Hotel or luxury resort dining experience is a plus, • Excellent communication, leadership, and organizational skills, • Ability to remain calm and professional in a fast-paced, high-expectation environment, • Passion for hospitality, attention to detail, and guest satisfaction Physical & Schedule Requirements, • Ability to stand and walk for extended periods, • Flexible schedule, including evenings, weekends, and holidays

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Perform additional bookkeeping, administrative, and accounting procedures as requiredQualifications:, • Excellent customer service and communication skills are required, • Flexible overnight hours are required, • High school diploma or equivalent required; some college preferred, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Experience in the hospitality industry or guest services is preferred, but not requiredAbout Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job DescriptionPosition Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Must be available to work overnight shift 11PM - 7:30AM. The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greetings. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions • Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible., • Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures., • Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc., • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands., • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures., • Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations., • On time and at work when scheduled and in proper uniform., • Perform special projects and other responsibilities as assigned., • Participate in task forces and committees as requested., • Consistent professional and positive attitude and actions when communicating with guests and associates., • Ensure maintenance problems are promptly reported through proper channels., • Comply with all company policies and procedures., • Practice safe work habits and comply with sanitary, safety, security and emergency procedures., • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned., • Check with manager/supervisor before leaving work area for any reason., • On time and at work when scheduled, and in proper uniform., • Attend department meetings as scheduled., • Respond to guest requests, concerns and problems to ensure guest satisfaction., • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken., • High school education or equivalent experience., • One to two years of customer contact experience., • Guest service, basic accounting, and familiarity with hospitality industry practices preferred.Skills and Abilities, • Ability to understand and provide friendly guest service., • Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations., • Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures., • Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters., • Ability to follow an appropriate course of action based on policies and procedures., • Ability to operate a computer, calculator, phone and other office equipment., • Attention to details with good organizational and efficient time management skills., • Consistently professional attitude and behavior with effective listening and communication skills., • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our Perks • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

Job DescriptionDESCRIPTION OVERVIEW We are currently seeking active, passionate, and customer service-savvy professionals for the role of Manager. This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment. A Store Manager plays a crucial role in supporting the operations and success of Activate. They report to and work closely with the General Manger to ensure the smooth functioning of day-to-day activities and contribute to achieving sales targets and delivering excellent customer service. Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become players who actively and mentally complete challenges. Key Responsibilities: • Collaborate with the store manager to oversee store operations, including inventory management and adherence to company policies and procedures., • Ensure the proper functioning, upkeep, and repair of various technological systems, equipment, and infrastructure within Activate., • Check customers in, take payments, and make reservations, • Brief new groups prior to the start of the game;, • Monitor customers in the gaming area and provide explanations if necessary;, • Participating with customers in active games if needed to ensure customers have an excellent experience;, • Maintain the rooms by cleaning, painting, and any required maintenance;, • Strong communication, multi-tasking, and time management skills, • Demonstrated leadership qualities, including motivating and inspiring a team to achieve goals, resolving conflicts, and fostering a positive work environment., • Proficiency in computer hardware, software, operating systems, networking concepts, and troubleshooting methodologies., • Must be flexible and available to work evenings, weekends, and holidays, • Ability to adapt to unforeseen situations in a calm and efficient manner, • Must be a people person - energetic, friendly, outgoing, and able to command attention in a crowd., • A strong customer service orientation with a commitment to delivering an exceptional customer experience., • Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability Learn more about us at: Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Job Description Weekends & Holidays are a MUST Prior HOTEL experience is a Plus Selected candidate must be customer conscience, outgoing, reliable, positive attitude & dependable. Customer Service is so important. We are in the top 5 on TripAdvisor and we must stay in the top 5! Shift hours - 11pm-7am Job Summary Supervises front desk operations during the 11pm - 7am shift. Will prepare daily report for the General Manager. Also will assist or perform general front desk duties. Work Performed 1. Lock down hotel., 2. Check reservation system for lost messages or reservations., 3. Review all correction, phone, paid out, and laundry vouchers for correct posting., 4. Post room charges., 5. Post credit card charges., 6. Balance register readings with total charges for the day., 7. Run all management reports., 8. Assemble reports and file audit., 9. Perform the function of a Guest Service Representative/Agent; a. Greets the guest in a friendly and professional manner. b. Performs check-in and check-out of guests. c. Serves as an information agent for hotel guests and handles their needs or directs information to satisfy guests’ needs. d. Posts payments, charges and credits. e. Confirms, Changes, Cancels and makes reservations. f. Deal efficiently with customer complaints. g. Will be dressed in proper uniform. h. Ensure good public relations. i. Receives monies in payment for hotel services and posts the information. j. Check the credit of guests. k. Any other task assigned by General Manger l. The physical appearance of the front desk, lobby & public areas are maintained and presented in a safe, secure, clean and attractive manner and are organized in a manner which allows for efficient operation. m. Ensure that all policies, procedures, federal, state and local ordinances with regards to personnel, security, cash handling, guest relations and safety are complied with. 10. Prepare groups and transient arrivals that day by blocking rooms and special requests. Qualifications 2. Clerical skills with some background in use of computers would be preferable., 3. Interpret a variety of instructions furnished in written, oral and diagrammatic form., 4. May, on occasion, lift up to 50 pounds., 5. Must be able to reach, handle and feel., 6. Talking: must be able to express and exchange ideas by means of the spoken word., 7. Hearing: Must be able to perceive the nature of sounds by the ear., 8. Seeing: Must have clarity of vision at 20 feet or more, must possess three-dimensional vision, and be able to identify and distinguish colors., 9. Works inside in a controlled climate., 10. Must be able to make arithmetic calculations involving fractions, decimals and percentages.

We are seeking a hospitality-focused Front of House (FOH) Manager to contribute to day-to-day operations and ensure an outstanding guest experience. Oversee all front-of-house operations, including greeting guests, managing reservations, and ensuring seamless service delivery. Collaborate with the k

Job Description The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front Office Manager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays. The Front Office Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front Office Manager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. DUTIES AND RESPONSIBILITIES (in summary, but not limited to): • Ensures Outstanding customer care at all times., • Maintains a friendly, professional, cheerful and courteous demeanor at all times., • Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency., • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion., • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue., • Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service., • Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation., • Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service., • Adheres to company credit limit policies., • Allocates rooms to expected arrivals after checking the guests preferences and special requests., • Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc., • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner., • Cross checks all billing instructions are correctly updated., • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures., • Participates in setting yield management strategies, marketing programs and rates., • Performs other duties as assigned, requested or deemed necessary by management., • Ensures Front desk log book and hotel log book is always updated and acted upon., • Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD., • Participates in hotel committees and task force assignments., • Assists all departments in servicing the guests especially during high volume periods., • Takes responsibility in the absence of the Hotel General Manager., • Produces hotel front desk schedules., • Participates in the budget and forecast reporting., • Ensures time and attendance policies and payroll are accurately reflected., • Attends meetings as required., • Ensures front desk supplies are stocked and computer equipment functioning properly., • Oversees the business center and ensures the area is clean and guest ready at all times.

Job Description Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions • Train, cross-train, and retrain all front office personnel., • Participate in the selection of front office personnel., • Schedule the front office staff., • Supervise workload during shifts., • Evaluate the job performance of each front office employee., • Maintain working relationships and communicate with all departments., • Maintain master key control., • Verify that accurate room status information is maintained and properly communicated., • Resolve guest problems quickly, efficiently, and courteously., • Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel., • Review and complete credit limit report., • Work within the allocated budget for the front office., • Receive information from the previous shift manger and pass on pertinent details to the oncoming manager., • Check cashiers in and out and verify banks and deposits at the end of each shift., • Enforce all cash-handling, check-cashing, and credit policies., • Conduct regularly scheduled meetings of front office personnel., • Ensure strict adherence to the uniform policy., • Uphold the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily., • Monitor high balance guests and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Monitor all V.I.P. guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • On time and at work when scheduled and in proper uniform., • Perform special projects and other responsibilities as assigned., • Participate in task forces and committees as requested., • Consistent professional and positive attitude and actions when communicating with guests and associates., • Ensure maintenance problems are promptly reported through proper channels., • Comply with all company policies and procedures., • Practice safe work habits and comply with sanitary, safety, security and emergency procedures., • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned., • Check with manager/supervisor before leaving work area for any reason., • Attend department meetings as scheduled., • Respond to guest requests, concerns and problems to ensure guest satisfaction., • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Education and Experience • Associate degree or equivalent experience., • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Job Description This position will work primarily in our restaurant and snack bar areas. Focusing on the membership dining experience and member events. Day to Day • Maintain Invited service standards at high levels, following the Invited’s service standards., • Provide exceptional food and beverage service to members and guests, adhering to Invited’s standards of service and excellence., • Ensure member/guest orders are accurately executed and delivered promptly., • Supervise service staff as directed to ensure consistent and high-quality service execution., • Monitor the reservation book to stay informed about shift functions, special notes, and room setups., • Oversee room setups to match reservations and event specifications; ensure cleanliness and readiness for upcoming service hours or events., • Complete opening and closing procedures for breakfast, lunch, or dinner shifts, depending on schedule., • Ensure daily side work and assignments are completed in line with service FOCUS expectations, maintaining orderly and sanitary work areas., • Assist in the training and development of service staff, ensuring a well-trained team that upholds service excellence., • Participate in and as directed, lead staff meetings, daily line-ups, weekly service training meetings, and special training sessions., • Help implement various training programs to maintain a skilled staff and drive member satisfaction and retention., • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials not listed on the menu., • Have clear knowledge of the club’s liquor, beer, and wine offerings., • Record any necessary information or tasks in the log to pass on to the next shift., • Communicate with team members and supervisors about any updates, shifts, or special instructions to ensure smooth operations. • Assist with setting specific service goals for the staff to work during the shift, • Work the floor hands-on by greeting members and their guests, processing checks, and investigating and resolving complaints, • Interact with members in a genuine and friendly manner to establish a personal, professional rapport, • Conduct daily staff line up, • Assist in monthly inventory Responsibilities and Qualifications Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Restaurant Manager is responsible for overseeing the daily food and beverage service within the club’s restaurant operations, ensuring a seamless and exceptional member experience. This role ensures that all food and beverage services are delivered in line with club standards, including service quality and safety compliance, while working to exceed member expectations. In this junior management position, the Restaurant Manager assists with the same meal-period oversight as the Restaurant Director but is more hands-on during low-volume periods, taking on direct service responsibilities when needed to maintain smooth operations. Reporting Structure • Reports to the Restaurant Director, Food & Beverage Director or Assistant Food & Beverage Director Additional Duties • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management., • Follow all company, club, and department policies, procedures, and instructions., • Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity., • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff., • Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same., • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role., • Support the overall efficiency of the team by collaborating and contributing to the club’s goals. About You Required • A high school diploma or equivalent., • A minimum of 2 years of experience in the food and beverage industry, restaurant, or private club setting with 1-3 years’ experience as a dining room manager Preferred • Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification., • Strong experience handling highly confidential material such as member and employee data., • Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills. Physical Requirements • Must be able to stand, walk, and perform physical activities for extended periods., • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases., • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required., • Able to lift, carry, push, and pull up to 100 lbs. occasionally., • Effective communication skills, including talking and hearing, with sufficient visual acuity. Primary Tools/Equipment • Computer, • Point of Sale, • Trays (2 - 60 lbs.), • Bottle Opener, • Wine Tool Work Schedule • Attendance requirements for this position as outlined on the weekly schedule., • Additional hours are required to meet deadlines of the position, including weekends and/or holidays. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: • Medical, dental, and vision coverage, • Life insurance, • Short-term and long-term disability insurance, • 401(k) retirement savings plan, • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Our client, a large Commercial Construction subcontractor of flooring, insulation and fireproofing products is actively looking for an experienced Sales / Project Manager.

Are you eager for upfront commissions plus ongoing monthly residual payments while going out on 2-3 pre-set appointments every day? This is an exceptional opportunity with Enhanced Payment Systems, a BBB "A+" rated leader in the fast paced merchant processing industry! Experience tremendous growth a

Per HIPAA regulations, obtain all necessary signed written authorizations from residents to coordinate and share information with other healthcare providers, including PHHS, and Residential case managers. Mobile Nurse Care Manager-2 (Residential Services). The Mobile Registered Nurse Care Manager (N

Are you eager for upfront commissions plus ongoing monthly residual payments while going out on 2-3 pre-set appointments every day? This is an exceptional opportunity with Enhanced Payment Systems, a BBB "A+" rated leader in the fast paced merchant processing industry! Experience tremendous growth a

Administrative Assistant (Remote Position).Part-Time: $18–$24 per hour.Full-Time: $20–$28 per hour.We are seeking a dependable and well-organized Remote Administrative Assistant to support daily tasks, scheduling, communication, and general administrative operations.This role requires st

Reconcile all cash receipts with the PMS system, and prepare the daily GC report and submission daily for approval from managers.

Administrative Assistant (Remote Position).Part-Time: $18–$24 per hour.Full-Time: $20–$28 per hour.We are seeking a dependable and well-organized Remote Administrative Assistant to support daily tasks, scheduling, communication, and general administrative operations.This role requires st

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Sales Representative / Associate (Remote – Entry-Level).We are seeking a Remote Sales Associate to assist with outreach, lead follow-up, and customer communication.Communicate with potential customers.Provide product or service information.Track leads and customer interactions.Strong verbal an

We are a cutting-edge communication, direct sales, and marketing firm in.Our unique approach centers around the latest technologies driving and delivering the most remarkable customer experience.Our Entry Level Sales Support Representative is essential to our company and what it represents: loyalty,

Provides administrative support to full-time and part-time faculty, such as photocopying and scanning of course-related and program-related materials and College/School files; retrieving course schedules; making room reservations for Program-related events; preparing agendas and documents for meetin

Monroe Group is looking for an.Our ideal candidates are interested in learning about the affordable housing property management business.They enjoy developing their skills and like to work hard while having fun and are strong problem-solvers.Candidate must be able to work as part of a team, or can w

Executive Administrative Assistant.Join us as an Executive Administrative Assistant, providing high-level support to our EVP, Chief AI, Data & Analytics Officer.This role is critical in ensuring seamless operations and enabling leadership to focus on strategic priorities.Calendar Management: Organiz

Executive Administrative Assistant.Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition edu

Receive communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities, or support; document nature of problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager (CSM), or District General Manager (DGM) as nee

General support of the Building Operations Services department.Essential Duties & Responsibilities.Responsible for processing accounts payable, billing and accounts receivables functions.Providing support as needed for specialized projects.This position will require strong attention to detail as wel

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has 12 highly-regarded schools that provide opportuni

This is a position within Keller Executive Search and not with one of its clients.Ready to supercharge executive searches at a global firm impacting top talent worldwide? Join Keller Executive Search and thrive in a fast-paced, collaborative environment as our dedicated Administrative Assistant.In t

Elite Dental (Dental Dreams) in Philadelphia, PA desires to hire dental professionals who are passionate about their role in providing healthcare to others.Dental administrators are a very key and integral part to dental healthcare operations and success.If you are someone who values helping others,

Bilingual Administrative Assistant (Part-Time) - 2025/2026 School Year.Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.At Mastery, we're on a mission to provide all students with the academic and personal s

The Senior Medical Secretary provides administrative and secretarial support to assigned physicians/personnel in a medical department.The Senior Medical Secretary acts as a liaison for all administrative activities of assigned personnel including conferences, projects, and meetings both internally a

Under general supervisor of the Principal Investigator (PI) and his executive assistant, provide administrative assistance to the Vector Genetics Laboratory, a research group dedicated to advancing scientific understanding of the genetics, genomics, and bioinformatics of insect vectors that transmit

We're looking for a driven and dedicated real estate administrative assistant to join our growing team.Your job will be to complete and file the appropriate paperwork for transactions, oversee important deadlines and notify clients when necessary, adhere to legal and tax withholding requirements, an

Chapel Manor has PRN CNA Opportunities! Day, Evening, and Night Shifts Available, Competitive Wages, and Collaborative Leadership Team!.At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service.As a leading provider in t

Why Join Doc Love Homecare LLC?.At Doc Love Homecare we believe great care starts with a great team.We're an awardwinning homecare provider that treats clients.If you're an organized, peoplefocused professional who wants to grow in healthcare administration, we'd love to meet you!.Competitive pay wi

A N T I C I P A T E D V A C A N C Y.The following full-time Level 3 position is available starting February 2026:.Administrative Assistant to the Principal.High school diploma with a minimum of three years of experience as an administrative assistant, or a degree in a related field.Strong interperso

EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance.Since Fluidics was founded in 1968, a lot has changed in the mechanical contracting industry, including our company.We have acquired

Mercy Fitzgerald Hospital is looking for an Administrative Assistant to join our team in Internal Medicine.Schedule: 40 hours per week, day shift.The administrative assistant in Graduate Medical Education (GME) provides crucial support to GME leadership and residents by managing schedules, coordinat

Comcast Business Administrative Support.Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next.Powered by the nation's largest Gig-speed broadband network and backed

Assist and support managers with tasking to include, but not limited to, the development of formal department, division and branch level business correspondence/liliDevelop and maintain organizational charts and employee phone directories/liliAssist with records management and office organization ta

Excellent benefits program, including comprehensive, low-cost medical, dental, vision, and prescription plans for employees and eligible family members beginning on the first day of employment.Salary increases, student loan forgiveness plans, employee assistance programs, and State retirement plans.

Administrative functions include scheduling meetings, coordinates programs, data management, payroll duties, composing, typing, organizing, maintaining and distributing documents and incoming/outgoing correspondence for Directors, handling confidential personnel and financial documents, assists Dire

The position will primarily involve calendar management and expense processing for up to six managers (duties may vary, and we will start with fewer managers).

Job Title: Medical Receptionist.We are seeking a highly organized and detail-oriented Medical Receptionist to join our team.As a Medical Receptionist, you will be responsible for providing excellent customer service to patients, managing patient records, and assisting with administrative tasks.The i

Performs other duties as assigned and modified at manager's discretion.

Location: 3400 Spruce StPhiladelphia, Pennsylvania 19104.Looking for assistant in the Path & Lab med.Reporting to 7 Founders building in Philadelphia.

We are currently seeking a Administrative Assistant/Office Manager to become part of our team.