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  • Front Desk Agent
    Front Desk Agent
    3 days ago
    $25–$28 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

    No experience
    Easy apply
  • Guest Experience Concierge
    Guest Experience Concierge
    8 days ago
    $22–$25 hourly
    Part-time
    Manhattan, New York

    Guest Experience Concierge New York, NY Who We Are We’re not your average hotel. We’re a place where design, culture, and genuine human connection come together. Our guests don’t just sleep here; they experience it here. And the person who sets that tone from the very first hello? That’s you. The Role You’re the heartbeat of our lobby - part host, part problem-solver, part local expert. This isn’t a “check them in, hand them a key card” kind of role. You’re our guests’ go to from the moment they arrive to the moment they leave. What You’ll Do *Guest Experience & Arrival* Every check-in and check-out should feel like a conversation, not a transaction. You read the room, match the energy, and make every guest feel like the only one in it. • Welcome and check in guests with warmth and efficiency, • Anticipate needs and personalize every interaction, • Handle departures so guests leave feeling as good as when they arrived, • Maintain accurate guest profiles so return visits feel personal, • Verify and authenticate the guests IDs *Concierge & Local Expertise* Guests can Google. They come to you for what Google doesn’t know. You’re plugged into the city and the new openings, the right contacts, the spots worth the wait. • Recommendations for dining, nightlife, arts, and sites to see, • Build and maintain relationships with local venues and businesses, • Field and fulfill concierge requests with resourcefulness and follow-through *Reservations & Stay Management* Own the details so guests never have to. From booking to billing, you keep everything accurate, clear, and handled with care. • Manage bookings, modifications, and special requests through the Guesty PMS, • Communicate cancellation, refund, and early departures and follow SOPs, • Escalate adjustments and refunds, to management when needed, • Keep shift reports and logs current and thorough *Fire, Life Safety & Emergency Readiness* This isn’t a secondary duty, it’s a core part of who we need you to be. You are the designated safety authority on property during your shift, and we take that responsibility seriously. • Hold active FDNY Fire Safety Director (FSD) or Fire Life Safety Director (FLSD) certifications required at time of hire, no exceptions, • Serve as designated Fire Safety Director on all assigned shifts per NYC Local Law and FDNY requirements, • Oversee the fire command station and maintain all required logs, • Lead emergency response with calm authority when needed, • Hold a current First Aid certification (we can provide this if needed) What You Bring • A genuine love for people and for New York City, • 1–2 years of front desk, concierge, or guest-facing hospitality experience; luxury or lifestyle hotel background a strong plus, • A cool head, a warm personality, and an instinct for when to go off-script, • Flexible availability: evenings, weekends, and holidays are part of the rhythm here Why You’ll Love It Here This is a place where your personality is an asset, your creativity is welcomed, and your growth is taken seriously. You’ll be part of a team that genuinely cares about the guests, about the craft, and about each other.

    Immediate start!
    Easy apply
  • Bartender and Concierge
    Bartender and Concierge
    10 days ago
    $50000–$100000 yearly
    Full-time
    Midtown West, Manhattan

    About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed, valued, and genuinely taken care of — while creating opportunities for our team members to grow and thrive. Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Concierge to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: • Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made., • Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations., • Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional., • Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue., • Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly., • Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service., • Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Concierge Responsibilities: • Greet guests, residents, and visitors in a professional and welcoming manner., • Serve as the primary point of contact for guest inquiries and assistance., • Provide information about facilities, services, local attractions, transportation, and events., • Coordinate reservations, bookings, and appointments for guests as requested., • Maintain accurate records of guest interactions, requests, and incidents., • Monitor lobby and common areas to ensure safety, security, and cleanliness standards., • Assist with package receipt, delivery coordination, and lost-and-found items., • Liaise with housekeeping, maintenance, security, and management teams to address guest needs., • Support check-in and check-out processes when required., • Resolve complaints and escalate issues to management when necessary., • Maintain confidentiality of guest and company information., • Ensure exceptional customer service and a positive guest experience at all times., • Follow company policies, procedures, and health and safety guidelines., • Assist with event coordination and VIP guest services when needed., • Monitor access control and verify visitor authorization where applicable., • Promote company services, amenities, and programs to enhance guest satisfaction. Qualifications (Applicable to Both Roles): • Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings., • Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service., • Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards., • Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment., • Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? • A vibrant and supportive work culture, • Opportunities to grow within a dynamic hospitality team., • Be part of a place where your energy, skills, and personality will shine.

    No experience
    Easy apply
  • Front Desk Concierge - Security Guard
    Front Desk Concierge - Security Guard
    18 days ago
    $23–$27 hourly
    Full-time
    Manhattan, New York

    We are is seeking a dedicated and vigilant individual to join our team as a Front Desk Concierge and Security Guard. This unique role combines exceptional guest service with crucial security responsibilities, ensuring a safe and welcoming environment for all our patrons and staff. As a Front Desk Concierge, you will be the first point of contact for our guests, providing a warm welcome and professional assistance. As a Security Guard, you will maintain a secure perimeter and respond to any safety concerns. Responsibilities will include: • Greeting and assisting guests with inquiries, reservations, and general information about the steakhouse., • Managing the reception area, ensuring it remains tidy and professional., • Monitoring security cameras and conducting regular patrols of the premises., • Ensuring the safety and security of guests, staff, and property., • Responding to and de-escalating any incidents or emergencies discreetly and efficiently., • Controlling access to restricted areas., • Maintaining clear and accurate logs of all security-related activities., • Collaborating with other staff members to ensure a seamless guest experience. Qualifications: • Proven experience in customer service, hospitality, or security is preferred., • Strong communication and interpersonal skills., • Ability to remain calm and professional under pressure., • Excellent observational skills and attention to detail., • Ability to stand for extended periods and perform light lifting if required., • Basic computer proficiency., • A professional and polished appearance aligned with a fine dining establishment., • Must be able to work flexible hours, including evenings, weekends, and holidays.

    Immediate start!
    No experience
    Easy apply
  • Social Media Manager
    Social Media Manager
    24 days ago
    $22.5–$40 hourly
    Part-time
    Manhattan, New York

    Golf Entertainment Group (NYC) Golf Entertainment Group is seeking a creative and trend-aware Social Media Manager to oversee content and digital growth for multiple NYC entertainment brands, including Puttery, Rory's Rooftop, and High Line Comedy Club. This role is ideal for someone deeply connected to NYC culture, nightlife, comedy, sports, and hospitality. You’ll help drive awareness, engagement, reservations, ticket sales, and brand growth across Instagram, TikTok, Reels, and other social platforms. Responsibilities • Manage social media accounts across multiple brands, • Capture and create content for:, • comedy shows, • rooftop events, • influencer activations, • sports watch parties, • food & beverage, • nightlife experiences, • Edit and publish short-form video content, • Write captions and promotional copy, • Track engagement, audience growth, and campaign performance, • Stay on top of trends, memes, and platform updates, • Coordinate with creators, influencers, comedians, and venue staff Qualifications • 2+ years in social media, hospitality, nightlife, or entertainment marketing, • Strong understanding of Instagram, TikTok, and short-form video, • Experience with CapCut, Canva, Premiere, or similar tools, • Comfortable working nights and weekends, • Strong creative instincts and ability to move quickly in live-event environments Bonus Points • NYC nightlife or entertainment experience, • Influencer marketing experience, • Paid social experience, • Photography or videography skills Location New York City (In-Person) Schedule Full-Time with flexible hours based on events and activations.

    Immediate start!
    Easy apply
  • Receptionist / Front Desk Associate
    Receptionist / Front Desk Associate
    27 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Front Desk / Receptionist (Hotel) We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. Please do not apply if you are not comfortable actively communicating with guests every day. Hospitality is about people and we need someone who genuinely enjoys helping others. This role is perfect for someone who knows how to stay organized, multitask under pressure, and maintain a calm, positive attitude in a fast-paced environment. Responsibilities: • Welcoming guests and creating a warm, professional first impression, • Managing check-in and check-out procedures, • Communicating with guests in person, by phone, and via email on a daily basis, • Working with reservations and guest information, • Maintaining daily reports and basic documentation through our channel manager, • Using Excel for tracking, reporting, and internal records, • Coordinating with housekeeping and management, • Handling guest requests and resolving minor issues professionally, • Performing room inspections and cleanliness checks, • In emergency situations, helping clean and prepare rooms when necessary - nobody is perfect :), • Ability to lift up to 50 pounds We are looking for a responsible person who is not afraid to take ownership and responsibility. Requirements: • Excellent communication skills and a friendly personality, • Strong customer service mindset, • Excel knowledge is mandatory, • Punctuality and reliability, • Ability to multitask and stay organized, • Comfortable working in a fast-paced environment, • English and Spanish (additional languages are a big plus) 📍 Location: 125 Bowery, New York 🕒 Schedule: Shift-based (7AM–3PM; 3PM–10PM; 10PM–7AM) If you enjoy meeting new people, staying organized, and being the face of a hospitality brand — we’d love to hear from you.

    Immediate start!
    Easy apply
  • Host / Hostess
    Host / Hostess
    28 days ago
    $18–$20 hourly
    Part-time
    Long Island City, Queens

    A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests: • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management: • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution: • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff: • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization: • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s, • Experience: Prior hostess or customer service experience preferred but not mandatory ., • Communication: Friendly demeanor with strong verbal and interpersonal skills ., • Multitasking: Ability to manage high-traffic periods while remaining calm ., • Physical Stamina: Stand/walk for extended periods and lift trays if required ., • Flexibility: Availability for evenings, weekends.

    Immediate start!
    Easy apply
  • Server
    Server
    2 months ago
    Part-time
    Montclair

    We are seeking an energetic and dedicated Server to join our vibrant restaurant team. In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a positive attitude. Your enthusiasm for hospitality and strong communication skills will help create memorable moments for our guests while ensuring smooth operations behind the scenes. This paid position offers an exciting opportunity to develop your skills in a lively, fast-paced environment that values teamwork, professionalism, and a passion for food and service excellence. Responsibilities Greet guests warmly upon arrival, providing friendly and attentive customer service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted and fulfilled Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness Upsell menu items to enhance guest experience and increase sales opportunities Manage guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction Assist with food handling, sanitation, and food preparation tasks as needed to support kitchen staff Handle cash transactions accurately through cashiering systems, including cash handling and basic math calculations Maintain cleanliness of dining areas by bussing tables, resetting for new guests, and adhering to sanitation standards such as Food Safety guidelines Support host/hostess duties when required, including seating guests using OpenTable or similar reservation systems Collaborate with team members to ensure efficient service flow during busy nights or events like nightclub evenings Qualifications Previous restaurant experience or food service background preferred; fine dining experience is a plus Familiarity with POS systems such as Toast POS or Micros POS; experience with OpenTable is advantageous Strong customer service skills with a friendly, energetic approach to serving guests Ability to manage time effectively in a fast-paced environment while multitasking seamlessly Knowledge of food safety standards, sanitation practices, and proper food handling procedures Culinary experience or kitchen background is beneficial but not required Excellent communication skills and a team-oriented attitude Basic math skills for cashiering and transaction management Experience in hospitality roles such as serving, bussing tables, or host/hostess positions enhances suitability for this role Join us to be part of an enthusiastic team committed to delivering outstanding guest experiences! We value your energy, dedication, and passion for hospitality — apply today to start your journey in a dynamic restaurant environment where every shift is an opportunity to shine! Job Types: Part-time, Temporary Pay: $800.00 - $1,000.00 per week Note: this is 6 months contract for seasonal

    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $17–$17.5 hourly
    Full-time
    Emerson

    Job Summary: As a Pet Resort Guest Service Representative at K9 resorts of Emerson, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Pet Resort Guest Service Representative Responsibilities: • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Greet all customers entering the building., • Perform check-in/check-out and reservation procedures in the POS system., • Take custody of pets and ensure they are properly placed in the building., • Answer telephone inquiries., • Provide tours of the facility to potential customers when necessary., • Feed and medicate all dogs., • Provide personal playtimes for dogs when requested., • Perform body checks to identify pre-existing conditions and/or injuries., • Perform tasks as requested by management, including:Sanitation of the lobby, boarding, and daycare accommodations., • Monitoring daycare., • Bathing dogs. Pet Resort Guest Service Representative Qualifications: • Ability to lift at least 20 lbs., • High school diploma or equivalent required., • Some weekend and holiday hours are required., • Salesmanship personality and comfort., • Outgoing, positive, and enthusiastic personality. Company Overview: K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

    Immediate start!
    Easy apply
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