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Introduction Want to join a team of daring managers who care without reservations or limits? Our HCA Houston Healthcare Northwest team is looking for a Nurse Manager RN Neonatal ICU. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years. Benefits HCA Houston Healthcare Northwest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. _ Note: Eligibility for benefits may vary by location. HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Nurse Manager RN Neonatal ICU and be a part of the innovation of ideas. Job Summary and Qualifications Plans, organizes, directs, coordinates and evaluates the clinical and management activities of an assigned area. Facilitates the provision of safe patient care by adherence to unit standards of care. Facilitates the development and execution of policies and procedures and unit standards of care. Supports the philosophy of holistic and individualized patient care. Supports and promotes the Doctors Regional Medical Center philosophy of nursing. Collaborates in multi-disciplinary approach to patient care. Effectively manages nursing and material resources. Creates a climate conducive to teamwork and job satisfaction. Promotes positive multi-disciplinary communication. What qualifications you will need: • Basic Cardiac Life Support, • Neonate Resuscitate, • (RN) Registered Nurse license required, • Bachelors Degree required, • 2 years+ nursing experience in an acute care setting in NICU, leadership experience preferred _ is a 415+ bed acute care hospital that has been serving the north Houston communities for more than 40 years, providing a wide range of medical services including cardiology, maternity care, Level III NICU, pediatrics, bariatrics and neurology. We comprehensively serve our community by employing expert physicians, specialists, nurses and support staff who work together as a unified team to offer a range of diagnostic treatment and support services. From our 24-hour emergency department with Level II Trauma capabilities, to women’s services, to cardiology, we are dedicated to improving the health of our community by delivering exceptional, personalized healthcare. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a Nurse Manager RN Neonatal ICU and help us improve more lives in more ways. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionDescription: Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests., • Must maintain composure and objectivity under pressure.Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards., • Maintain Front Office computer system operation according to Avion Hospitality standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to Avion Hospitality standards., • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards., • Be familiar with all Avion Hospitality’s policies and house rules., • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security procedures., • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates., • Prepare and distribute the Daily Flash Report as needed., • Transfer the master or house accounts as necessary., • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s., • Train any new Night Auditors as requested by management., • Run morning reports according to Avion Hospitality procedures., • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for “Lost and Found” according to the standard., • Complete any reports as requested by management in a timely manner., • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary)., • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Description Job Title: Overnight Front Desk Agent / Night Auditor **Location: Hilton Garden Inn/Home2 Suites by Hilton Houston Medical Center **Job Type: Full-Time / Part-Time **Reports To: Front Desk Manager / Operations Manager --- Job Summary: We are seeking a dedicated and detail-oriented Overnight Front Desk Agent / Night Auditor to join our team. As the first point of contact for our guests during the night shift, you will provide exceptional customer service and ensure the smooth operation of the front desk. Your role will include checking in and out guests, managing reservations, handling inquiries, and performing audit functions to maintain accurate financial records for the day. --- Key Responsibilities: • Guest Services:, • Greet guests warmly and efficiently during the check-in and check-out processes., • Manage phone calls, emails, and in-person inquiries, providing information about hotel services and local attractions., • Address guest concerns and requests promptly and professionally, escalating issues to management as necessary., • Reservation Management:, • Accurately process reservations and cancellations, ensuring all information is updated in the system., • Monitor incoming bookings and prepare for expected arrivals and departures., • Night Audit Responsibilities:, • Perform nightly audits of hotel financial transactions, including guest accounts, revenue reports, and other accounting functions., • Ensure that all financial transactions are recorded accurately and in compliance with hotel policies., • Generate and review reports for management, summarizing financial performance, occupancy statistics, and other key metrics., • Security and Safety:, • Monitor camera systems to ensure safety and security for all guests. Reporting any activity to the on-site security guard., • Monitor surveillance systems and address any security concerns immediately., • Miscellaneous:, • Assist in maintaining a clean and organized front desk area., • Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless hotel operations., • Perform other job-related duties as assigned by management. Qualifications: • High school diploma or equivalent; additional post-secondary education in hospitality or a related field is preferred., • Prior experience in hospitality, front desk operations, or accounting is a plus., • Strong customer service skills and a commitment to providing exceptional service., • Proficient in using hotel management software and basic accounting systems., • Excellent communication skills, both verbal and written., • Ability to work independently and manage time effectively during night hours., • Strong attention to detail and problem-solving abilities., • Availability to work overnight shifts, including weekends and holidays. What We Offer: • Competitive hourly wage with overtime opportunities., • Comprehensive training and professional development., • Employee discounts on hotel stays and amenities., • A positive and supportive work environment. Application Process: Interested candidates are invited to submit their resumes. We look forward to hearing from you! Hilton Garden Inn/Home2 Suites by Hilton Houston Medical Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $15 - $17 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Make sure every hotel guest has a pleasant stay, • Process additional administrative, bookkeeping. and accounting procedures as required, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • High school diploma or equivalent required; some college preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Flexible overnight hours are required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Excellent customer service and communication skills are required About Company Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job DescriptionDescription: Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests., • Must maintain composure and objectivity under pressure. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards., • Maintain Front Office computer system operation according to Avion Hospitality standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to Avion Hospitality standards., • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards., • Be familiar with all Avion Hospitality’s policies and house rules., • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security procedures., • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates., • Prepare and distribute the Daily Flash Report as needed., • Transfer the master or house accounts as necessary., • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s., • Train any new Night Auditors as requested by management., • Run morning reports according to Avion Hospitality procedures., • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for “Lost and Found” according to the standard., • Complete any reports as requested by management in a timely manner., • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary)., • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Description Job description Moxies is a Canadian restaurant that has opened in the US markets. We have an internationally inspired menu that's entirely made from scratch, USDA Prime steak program from Lone Star meats in Austin, TX, a refined cocktail program of 20 signature recipes, and an outstanding wine list with more than 70 labels. We are very proud of our food menu as our Chefs work very hard to keep it current and very fresh. We are open for brunch on the weekends and open late every day. We have a team of nearly 150 employees, and we want to continue to grow and create opportunities for new team members! The most important thing you can bring to our team is an excellent attitude and a passion for hospitality! Overview: Key Responsibilities • Working with the General Manager, some of your responsibilities will include:, • Role modelling hospitality to our guests and team members, • A focus on guest relationships and front door operations, • Responding to guest compliments & concerns, • Communicating and connecting with guests to ensure satisfaction at an exceptional level, • Assist in developing team members, • Leading preshift meetings and bringing energy to the shift, • Utilize Open Table software and organize reservations Key Requirements • Proven leadership skills: desire to develop and motivate the people around you to always be their best, • Energetic and positive, • Strong patience and communication skills, • Drive for continuous improvement, • Experience in leadership development an asset Opportunities w ith our company, you will have the chance to: • Gain valuable leadership skills and experience, • Grow your career in our rapidly expanding company, • Cultivate your own development by working with senior leaders, • Attend leadership development seminars and conferences -Learn about opportunities for taking part in new restaurant opens across Canada and the USA Why Us? In addition to our fun and professional work environment, we offer the following: • 45 - hour work weeks, 9 hour days, 5 days a week with 2 days off in a row, • 100% covered health + dental insurance plans, • Free meals while working, • Annual summer management getaway and holiday party, • Annual performance and compensation review Our company has been in business since 1993 and we are focused on creating a great place to work for our entire team. Get the word out!

Job Description Job Title: Sales Manager Department: Sales Supervisor: Director of Sales Summary The Hotel Sales Manager leads the sales efforts to grow revenue through room bookings, group reservations, and event space sales. This role is pivotal in identifying new business opportunities, nurturing client relationships, and coordinating with internal departments to ensure seamless guest experiences. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Revenue Generation: Develop and execute strategic sales plans to increase hotel occupancy and event bookings., • Client Acquisition & Retention: Identify new markets, build relationships with corporate clients, travel agents, and event planners., • Contract Negotiation: Prepare proposals, negotiate terms, and finalize contracts for group reservations, conferences, and special events., • Team Collaboration: Work closely with revenue management, marketing, and operations to align sales strategies and ensure service delivery., • Sales Reporting: Monitor performance metrics, analyze trends, and report on sales activities to hotel leadership., • Market Analysis: Stay informed on industry trends, competitor offerings, and customer preferences to refine sales tactics. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel / resort sales environment; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds.

Job Description Job Title: Sales Manager Department: Sales Supervisor: Director of Sales Summary The Hotel Sales Manager leads the sales efforts to grow revenue through room bookings, group reservations, and event space sales. This role is pivotal in identifying new business opportunities, nurturing client relationships, and coordinating with internal departments to ensure seamless guest experiences. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Revenue Generation: Develop and execute strategic sales plans to increase hotel occupancy and event bookings., • Client Acquisition & Retention: Identify new markets, build relationships with corporate clients, travel agents, and event planners., • Contract Negotiation: Prepare proposals, negotiate terms, and finalize contracts for group reservations, conferences, and special events., • Team Collaboration: Work closely with revenue management, marketing, and operations to align sales strategies and ensure service delivery., • Sales Reporting: Monitor performance metrics, analyze trends, and report on sales activities to hotel leadership., • Market Analysis: Stay informed on industry trends, competitor offerings, and customer preferences to refine sales tactics. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel / resort sales environment; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Job Title: Night Audit Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary The Night Auditor is responsible for overseeing the front desk operations during overnight shifts while ensuring the accuracy of daily financial transactions and reports. This role combines customer service with accounting duties, requiring attention to detail, strong organizational skills, and the ability to work independently. The Night Auditor ensures a smooth guest experience during nighttime hours, reconciles daily revenue, and prepares reports for management. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Manage front desk operations during overnight shifts, • Check in late-arriving guests and handle checkouts as needed, • Reconcile daily financial transactions and balance accounts, • Generate and distribute daily reports for management, • Monitor and respond to guest inquiries and requests, • Ensure security and safety protocols are followed overnight, • Audit room rates, charges, and payment methods for accuracy, • Assist with reservations and room assignments, • Address and resolve any guest complaints or issues, • Coordinate with housekeeping and maintenance for early-morning needs, • Maintain accurate records of occupancy and revenue, • Prepare the front desk for the morning shift transition Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job Description Sincere Hospitality is actively hiring for a Night Auditor Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy the silence of night and think of yourself as a night-owl? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday!, • Referral bonuses Job Summary As a pivotal member of the hotel, the Night Auditor is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcome all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Demonstrates a keen eye for detail when performing Night Audit functions and procedures., • Ensures common areas/entryway/lobby is clean, neat, and orderly., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies., • Escalate complex issues to the appropriate supervisor or department when necessary. Performance Metrics Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • Guest Service Scores regarding Loyalty Recognition, Overall Arrival Experience, and Overall Service. Qualifications • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionDescription: Job Summary: The Front Office Manager will oversee front desk operations, manage staff, and ensure the highest level of guest satisfaction. The ideal candidate will be able to handle various administrative tasks, resolve guest issues, and maintain a smooth front desk operation. Essential Duties and Responsibilities: • Manage front desk staff and ensure effective operation of the front desk., • Provide exceptional customer service and resolve guest complaints promptly., • Oversee check-in and check-out processes., • Handle reservations and ensure accurate guest billing., • Maintain and update front desk procedures and documentation., • Coordinate with other departments to fulfill guest requests., • Monitor and maintain the appearance of the front desk area., • Train and develop front desk staff. Qualifications: • High school diploma or equivalent; college degree preferred., • Previous experience in a hotel front desk or customer service role., • Strong leadership and communication skills., • Ability to multitask and handle high-pressure situations., • Proficient in hotel management software and Microsoft Office Suite., • Flexibility to work various shifts, including nights and weekends. Requirements: Physical Requirements: • Ability to stand or sit for extended periods., • Ability to lift and carry items up to [specify weight] pounds., • Ability to handle repetitive tasks. Equal Opportunity Employer: Dreamscape Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. We are committed to creating a diverse and inclusive workplace. Compensation: Competitive salary, commensurate with experience. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Job Description We are seeking an experienced, highly motivated, and guest-focused Front Office Manager / Assistant General Manager (FOM / AGM) to oversee front office operations while supporting the General Manager in the overall management of hotel operations. The ideal candidate will have strong leadership, operational, guest-service, and commercial skills, with the ability to manage teams, maintain exceptional service standards, resolve guest concerns, monitor hotel performance, and ensure smooth day-to-day operations across departments. This is a hands-on leadership position requiring a strong understanding of Front Office, Rooms Division, Guest Relations, Revenue, Housekeeping coordination, hotel standards, and overall hotel operations. Key ResponsibilitiesFront Office & Rooms Division • Oversee all daily Front Office operations, including reception, reservations, check-in, check-out, guest services, and concierge functions., • Ensure efficient room allocation, arrivals, departures, VIP handling, and group movements., • Maintain high standards of guest service throughout the guest journey., • Monitor occupancy, room availability, room status, and operational requirements., • Ensure accurate handling of cash, billing, deposits, discounts, refunds, and financial transactions., • Review daily reports, occupancy reports, revenue reports, and other operational documentation., • Ensure proper use and maintenance of the hotel's PMS and front-office systems., • Coordinate closely with Housekeeping to ensure timely room readiness and effective room-status management., • Handle escalated guest complaints and ensure appropriate and timely resolution., • Ensure compliance with hotel policies, SOPs, brand standards, and service standards.Assistant General Manager Responsibilities, • Support the General Manager in the overall management and daily operations of the hotel., • Act as the Manager on Duty when required and ensure smooth hotel operations in the absence of the General Manager., • Coordinate with all departments, including Front Office, Housekeeping, Food & Beverage, Engineering/Maintenance, Sales & Marketing, Finance, and Security., • Monitor departmental performance and ensure operational targets are achieved., • Identify operational challenges and implement practical solutions to improve efficiency and guest satisfaction., • Assist in developing and implementing hotel policies, SOPs, service standards, and operational procedures., • Participate in management meetings and provide regular updates regarding operational performance., • Assist the General Manager with budgeting, forecasting, cost control, and revenue-management initiatives., • Monitor hotel expenses and identify opportunities for operational cost optimization., • Support revenue-generating initiatives and maximize occupancy, ADR, RevPAR, and overall hotel profitability., • Ensure effective communication between departments and promote teamwork across the property., • Assist with staff scheduling, manpower planning, performance management, training, and employee development., • Support recruitment and onboarding of operational employees when required., • Ensure compliance with health, safety, security, and legal requirements., • Monitor hotel facilities and coordinate with Engineering/Maintenance to ensure timely resolution of issues., • Maintain strong relationships with guests, corporate clients, vendors, and other stakeholders.Guest Experience & Service Excellence, • Establish and maintain a strong guest-centric culture throughout the hotel., • Personally engage with VIPs, repeat guests, corporate clients, and guests requiring special attention., • Monitor guest feedback, online reviews, complaints, and satisfaction scores., • Develop action plans to address recurring guest concerns and improve service quality., • Ensure consistent professional standards in communication, appearance, hospitality, and service delivery.Leadership & Team Management, • Lead, motivate, coach, and develop Front Office and operational teams., • Establish clear performance expectations and monitor employee performance., • Conduct regular briefings and operational meetings., • Promote accountability, professionalism, teamwork, and a positive workplace culture., • Identify training needs and coordinate appropriate training programs., • Ensure adequate staffing levels and effective workforce utilization., • Address employee performance and operational issues in accordance with company policies.Commercial & Performance Management, • Monitor key hotel performance indicators, including:, • Occupancy, • ADR (Average Daily Rate), • RevPAR, • Room revenue, • Guest satisfaction, • Online reputation, • Payroll and operational costs, • Assist in implementing strategies to increase room revenue, occupancy, guest retention, and profitability., • Work closely with Sales & Marketing and Revenue teams to maximize business opportunities., • Analyze operational reports and recommend improvements to management.Key Performance Indicators (KPIs), • Front Office operational efficiency, • Guest satisfaction and service quality, • Guest complaint resolution, • Occupancy and room revenue performance, • ADR and RevPAR improvement, • Check-in/check-out efficiency, • Room readiness and coordination with Housekeeping, • Staff productivity and attendance, • Employee performance and retention, • Cost control and departmental budget adherence, • Online guest ratings and reputation, • Compliance with hotel SOPs and brand standards, • Overall hotel operational performanceRequirementsEducation, • Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or a related field., • A diploma or professional qualification in Hospitality Management may be considered for candidates with substantial relevant experience.Experience, • Minimum 5–8 years of relevant experience in hotel operations, preferably with experience in a Front Office Manager, Rooms Division Manager, Duty Manager, Operations Manager, or Assistant General Manager capacity., • Previous experience in a 4-star or 5-star hotel is highly preferred., • Candidates with proven experience managing multiple hotel departments will be strongly preferred., • Demonstrated experience in Front Office operations, guest relations, team management, and hotel administration., • Experience working with hotel PMS systems such as Opera or equivalent is highly desirable.Required Skills & Competencies, • Strong leadership and people-management skills., • Excellent verbal and written communication skills., • Exceptional guest-service and relationship-management abilities., • Strong problem-solving and decision-making skills., • Excellent organizational and multitasking abilities., • Strong knowledge of hotel Front Office and Rooms Division operations., • Good understanding of hotel financials, revenue management, and cost control., • Ability to analyze operational and financial reports., • Strong conflict-resolution and complaint-handling skills., • Ability to work effectively under pressure in a fast-paced hotel environment., • Strong knowledge of hotel SOPs, service standards, health and safety, and security procedures., • Proficiency in Microsoft Office and hotel management/PMS software., • Professional appearance, positive attitude, and strong attention to detail., • Flexibility to work shifts, weekends, public holidays, and extended hours when operationally required.Preferred Candidate Profile The ideal candidate is a hands-on hotel leader who can manage Front Office operations while also taking responsibility for broader hotel operations. The candidate should be commercially aware, guest-focused, operationally strong, and capable of making sound decisions independently. Strong preference will be given to candidates who have previously worked as an FOM, Rooms Division Manager, Operations Manager, Duty Manager, or AGM and are ready to take on a broader hotel leadership role. Powered by JazzHR EaNVkzKpHJ

Job Description Reports To - Individual Giving and Stewardship Manager Direct Reports - N/A Status - Regular Full-Time Exempt Location - On site in Downtown Houston, TX, with flexibility for occasional remote work Schedule - General business hours with some nights and weekends OVERVIEW The Hobby Center’s Donor Relations Coordinator serves as a central relationship manager and administrative anchor for the fundraising arm of the Advancement team, ensuring the seamless execution of donor stewardship, engagement, and fundraising efforts at the Hobby Center. Acting as a primary point of contact for donors and a key connector across development functions, this role is responsible for cultivating meaningful relationships through responsive communication and personalized engagement strategies that strengthen donor trust, retention, and long-term affinity for the organization. The coordinator also plays a critical operational role by overseeing the administrative systems and follow-through necessary to support the full lifecycle of stakeholder engagement. Through meticulous organization, a proactive approach, and donor-centered service, the coordinator helps translate institutional priorities into impactful donor experiences that build community, strengthen relationships, and advance the Hobby Center’s mission and strategic goals. MAJOR FUNCTIONS Donor Stewardship & Fundraising Support • Serve as primary concierge for donors regarding ticketing, dining, parking and other performance and event details and assist the Donor Events and Stewardship Lead with delivery of services for major donors as needed., • Support executing donor communications, including show reminders, ticket exchanges, and onsite restaurant reservations., • Assist with tracking donor benefits and stewardship measures and ensure timely fulfillment (tickets, invitations, recognition listings) using CRM platform as needed., • Provide responsive, first-class customer service and proactively address inquiries with warmth, discretion, and efficiency when interacting with donors via phone, email, or in person., • Provide support for reconciliations of donor activity for performance related services (i.e. valet and or restaurant/concession invoices), • Work with the Advancement team to support annual fundraising campaigns through the creation and distribution of communications as well as personal outreach., • Assist with identification and research of prospective donors, • Maintain and manage personal portfolio of donors Database & Administrative Support • Assist with the preparation and distribution of donor acknowledgment letters, day-to-day correspondence of donor questions or needs, and other correspondence such as thank you cards or[LB1.1] pledge reminders., • Update and maintain accurate and organized donor information in the CRM database while maintaining data protocols, • Deliver high-quality, detail-oriented administrative support across broader scope of development system filing and physical filing needs and maintain record keeping infrastructures. Events & Engagement • Help support planning and execution of donor events such as receptions, performances, and cultivation gatherings, • Assist with event logistics including invitations, serving as the primary RSVP tracker, and provide on-site event support., • Help coordinate donor recognition efforts in programs, signage, and digital platforms, • Work with the Individual Giving and Stewardship Manager, the Donor Events and Stewardship Lead and the broader advancement team to inform and develop an engaging stewardship touchpoint model and personalized donor interactions, • Coordinate the execution of said touchpoints such as flower delivery, birthday cards, celebratory gifts etc., • Coordinate and track VIP ticket donation requests. Collaboration and Growth • Work with marketing, box office, and programming staff to support donor-related activities and benefits, • Assist in ensuring alignment between donor engagement efforts and organizational programming, • Seek professional growth in the field of performing arts relationship management, revenue generation, and associated data and processes., • Along with other members of the advancement team, represent the Hobby Center at performances and donor events and provide support as needed., • Regularly attend Hobby Center presented programming. Responsibilities may be modified as needed to meet the organizational goals and employee strengths. TRAITS AND CHARACTERISTICS You Are • Excited to meet new people and build relationships., • Highly detail oriented, with the ability to understand and care for how individual tasks and data points contribute to organizational goals and donor experience, • Driven to synthesize information and identify connections, • A type “A” brain with a type “B” personality, • Eager to develop skills in donor relations, nonprofit administration, and event coordination, while contributing meaningfully to the organization’s long-term philanthropic growth and community impact. We Are • A vibrant performing arts center in downtown Houston offering a huge range of arts and entertainment experiences., • A connector, convenor, and incubator for all Houston audiences, artmakers, and arts organizations., • An established, stable nonprofit organization engaged in an exciting period of growth and transformation., • Committed to creating a welcoming, inclusive workplace that embraces diversity of people and ideas and fosters a sense of belonging., • A high-performance culture that is supportive of your professional growth and ability to work in a sustainable, empowered way. Skills and Qualifications Requirements: • Excellent organizational skills and attention to detail, • Strong written and verbal communication skills, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to manage multiple tasks and meet deadlines, • Ability to work at a desk (sitting or standing) and computer for extended periods of time, • A positive, collaborative approach to work and an enterprising spirit, • Passion for the Hobby Center’s mission and desire to play a vital role during a transformational period of growth The Hobby Center’s core business is live performances. Evening and weekend events are central to our operation and all employees understand that their duties may require them to be on site at these times and interface with the public. Ideal Skills and Experience: • Bachelor’s degree or equivalent experience in arts administration, hospitality, high-end client service, or related field, • Prior experience in the performing arts or live entertainment sectors, • Prior experience with relevant CRM systems (Tessitura and Ticketmaster a plus), • Prior experience with relevant email platforms (i.e. mailchimp, Constant Contact etc.), • Interest in or passion for the performing arts and nonprofit work, • Positive attitude and willingness to learn, • Strong interpersonal skills and a customer service mindset, • Ability to handle confidential information with professionalism, • Familiarity with performing arts subscription models and campaigns and patron loyalty programs Attitudes and Behaviors We Value: • Embracing a spirit of ongoing growth and learning, • Employing direct, open communication and conflict resolution, • Managing work independently and increasing ownership over time, • Supporting colleagues and partners to achieve collective success, • Strengthening awareness and interrogation of our individual biases, • Celebrating our own and others’ wins, big and small, • Contributing to a nimble team with a broad scope of work, • Engaging through a lens of opportunity Team members at the Hobby Center for the Performing Arts must thrive on challenge and be comfortable working in a dynamic, fast-paced environment. Working with a nimble and efficient team requires that members bring an entrepreneurial spirit to their work, providing leadership across a broad scope of work. COMPENSATION The Hobby Center offers a competitive compensation and benefits package including medical, dental, vision, life, disability, a 403b savings plan with matching employer contributions, mobile phone stipend, parking, and paid time off. The anticipated hiring range for this position is $45,000-$55,000 annually. ABOUT THE HOBBY CENTER FOR THE PERFORMING ARTS The Hobby Center for the Performing Arts deepens understanding of our shared humanity. We serve as a connector, convenor, and incubator for all Houston audiences, artmakers and arts organizations. By presenting engaging performances and educational programs, we strengthen our sense of belonging to shape a more cohesive and connected Houston community. Opened in 2002, the Hobby Center campus houses two theaters including the 2,650-seat Sarofim Hall and the 500-seat Zilkha Hall. Delivering a best-in-class patron experience, the Hobby Center welcomes over 400,000 audience members annually to engage with high-quality arts programming including the Memorial Hermann Broadway at the Hobby Center series. The Hobby Center is also home to a full season of musical theatre produced by Principal Resident Company Theatre Under the Stars, as well as a variety of diverse performances from both Houston-based and touring artists and companies. Education and accessibility initiatives are central to the Hobby Center’s impact in Houston through programs like the ExxonMobil Discovery Series that welcomes thousands of students to performances every season. Since 2012, the Hobby Center has been a national leader in accessibility, presenting Sensory Inclusive performances and providing exemplary customer service via its Access Team at all public events. Over the past year and a half, the Hobby Center developed and is implementing a strategic plan that drastically shifts its role in the Houston arts community. The Programming and Education Department was a result of this plan's first steps. This is an exciting time to be involved in the Hobby Center as it implements its new identity with a focus towards expanding the communities it serves and engages. The Hobby Center for the Performing Arts is an equal opportunity employer where equity, diversity, inclusion, and accessibility are deeply valued.

Job Description The Greenleigh River Oaks - Opening Fall 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. We are seeking a dynamic and service-driven Front Office Manager to lead the heart of the guest experience. This pivotal leadership role oversees all front desk operations, ensuring seamless arrival and departure experiences while fostering a culture of warmth, professionalism, and precision. As the face of the hotel, you will inspire your team to deliver intuitive, elevated service and create an environment where every guest feels genuinely welcomed and valued. If you thrive in a fast-paced, lifestyle-driven hospitality setting and are passionate about cultivating exceptional guest experiences, this is your opportunity to make a meaningful impact. Required Tasks • Oversee all front desk operations, including check-in/check-out, reservations, and guest inquiries, • Resolve guest concerns promptly, professionally, and with genuine care, • Recruit, onboard, train, and cross-train front office team members, • Supervise and mentor front desk and bell staff, fostering accountability and service excellence, • Maintain scheduling to ensure proper coverage and operational efficiency, • Ensure the front desk and lobby areas are consistently clean, organized, and welcoming, • Coordinate closely with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest service, • Respond thoughtfully to guest surveys and feedback, identifying opportunities for improvement, • Maintain accurate records, reports, and front office inventory controls, • Arrange guest transportation and special requests as needed, • Monitor front office revenues to ensure alignment with budgeted goals, • Maintain open and effective interdepartmental communication Requested Capabilities • Proven leadership experience in hotel front desk or hospitality operations, • Experience in a lifestyle, boutique, or luxury environment, preferred, • Strong working knowledge of hotel management systems and guest service platforms, • Solid understanding of night audit procedures and multi-line phone systems, • Exceptional customer service skills with a polished, approachable presence, • Outstanding communication skills and professional phone etiquette, • Multilingual or bilingual abilities are highly desirable As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description A New Team. A New Vision. Endless Opportunities. Join The Blossom Today. The Convention Services Manager is responsible for coordinating and executing group meetings, conferences, and events while providing exceptional service from the planning stage through departure. This role serves as the primary hotel contact for assigned groups, translating client expectations into detailed event plans and ensuring seamless communication across hotel departments. Key responsibilities include managing event details, preparing and distributing Banquet Event Orders (BEOs) and group resumes, coordinating meeting space, food and beverage requirements, audiovisual needs, room blocks, special requests, and event timelines. The Convention Services Manager will conduct client meetings and site visits, communicate changes to operational teams, and be present during key events to ensure successful execution. The ideal candidate has previous hotel convention services, catering, events, or hospitality experience with excellent communication, organization, and problem-solving skills. Strong attention to detail, the ability to manage multiple groups and deadlines, and a passion for luxury hospitality are essential. This position works closely with Sales, Banquets, Culinary, Front Office, Reservations, Housekeeping, and other hotel departments to deliver the elevated service and memorable experiences expected of a Curio Collection by Hilton property. Schedule flexibility, including evenings, weekends, and holidays based on event and business needs, may be required. Plan with precision. Connect with purpose. Create unforgettable experiences.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description Job Summary: A Sales Territory Manager works for the Engineered Floors residential division, and is responsible for selling flooring products and building customer relationships that result in profitable, continuous sales. Efficient, effective coverage and management of accounts in the assigned geographic area is a key focus. Essential Duties & Responsibilities: • Initiate and establish new accounts to increase sales, • Develop knowledge and enthusiasm for product lines, • Inform District or Regional Manager of potential problems or issues of concern, • Demonstrate skills in overcoming adversity and temporary disadvantages, • Discover customer needs and/or reservations, • Demonstrate perseverance, tenacity, and grit in pursuing sales, • Exhibit excellence in presentation and sales skills with organized, efficient account management, and a plan for each account, • Use samples and other sales tools with proficiency, • Use technical skills to operate a paperless management of sales and accounts, • Submit all reports and inquiry responses accurately and on-time, • Maintain a professional demeanor, behavior, and appearance at all times Experience/Education Requirements: • Ability to establish and maintain relationships, • Outside sales experience required; experience in industry sales preferred, • High school diploma or GED required; college degree preferred, • Proficiency with applicable technology, • Fluent in spoken and written English Other Requirements: • Any other duties assigned., • Overtime may be required on occasion.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

NOW HIRING: HOTEL GENERAL MANAGER Wingate by Wyndham – Houston NRG Area Houston, Texas | Full-Time | Starting Salary: $45,000 Annually Wingate by Wyndham in the Houston NRG area is seeking a dedicated, hands-on Hotel General Manager who is passionate about hospitality, guest service, and building a strong hotel operation. We are looking for a leader who is willing to be actively involved in the daily operation of the property—not simply manage from an office. The ideal candidate will have a strong presence at the front desk, work closely with housekeeping and maintenance, and ensure every guest receives a welcoming and professional experience. KEY RESPONSIBILITIES • Provide hands-on leadership of daily hotel operations., • Maintain a strong and consistent presence at the front desk., • Lead by example in providing outstanding customer service., • Ensure guest concerns and complaints are handled professionally and promptly., • Work closely with housekeeping to ensure guest rooms are clean, inspected, and ready for arrival., • Monitor room readiness, out-of-order rooms, maintenance needs, and overall property condition., • Ensure the lobby, front desk, guest areas, and exterior maintain professional standards., • Train, coach, schedule, and hold team members accountable., • Monitor guest reviews and implement improvements to strengthen guest satisfaction., • Maintain proper front-desk procedures, cash controls, reservations, and shift accountability., • Work closely with management to improve occupancy, revenue, operating standards, and profitability., • Be available and responsive when operational or guest-service issues require management attention., • Create a positive work environment built around teamwork, professionalism, accountability, and hospitality. WHAT WE ARE LOOKING FOR The successful candidate should be: • A hands-on hospitality leader., • Customer-service driven., • Organized, dependable, and accountable., • Comfortable working directly with guests and employees., • Able to lead and motivate a hotel team., • Focused on cleanliness, room readiness, and property presentation., • Able to identify problems and take immediate corrective action., • Willing to take ownership of the hotel's overall guest experience and daily operation., • Hotel management or supervisory experience is strongly preferred. COMPENSATION & GROWTH Starting Salary: $45,000 annually This position offers an opportunity for professional and financial growth. As improvements and upgrades are completed at the hotel and the property's operations continue to develop, compensation will be reviewed and adjusted based on the growth of the property, performance, and increased responsibilities. OUR EXPECTATION We are looking for someone who wants to take ownership of the property and grow with the hotel. This is an opportunity for a motivated hospitality professional to help strengthen the Wingate by Wyndham NRG operation while creating an environment where guests feel welcomed, rooms are ready, employees are supported, and excellent service is the standard.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store., • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business., • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service., • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service., • Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order., • Complete Omni-Channel orders daily., • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required., • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor., • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines., • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed., • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift., • Supervise and delegate tasks to Sales Associates in the absence of management., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Follow all opening and closing procedures., • Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required., • At least 1 year of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred., • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES • Exceptional guest service skills., • Provide genuine and friendly assistance to every guest during each visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Work in a fast-paced, rapidly changing environment., • Meet associate performance expectations, including attendance, professional dress, and grooming requirements., • Operate the POS computer system and properly complete the required paperwork., • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills., • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner., • Problem-solving skills and judgment abilities., • Follow instructions furnished in written, oral, or diagram form., • Deliver bank deposits following loss prevention safety guidelines., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization., • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet., • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.