79 Best reservations manager Jobs in Jersey City, NJ (August 2025)

Pointe Plaza Hotel

Interviews today

Front Desk Agent Hotel

2 days ago

$19–$22 hourly

Full-time

Williamsburg, Brooklyn

Check in and check out guests Take and enter phone reservations Attend to guests needs and requests Coordinate with housekeeping maintenance and management Please indicate if you have any prior Hotel Experience **Please only apply if you are willing to have a quick chat to schedule an interview.

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Holiday Inn New York City - Wall Street

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels

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Nozomi NYC @Williamsburg

Williamsburg, Brooklyn

Sushi Chef — Solid Skills, Willing to Grow | Williamsburg, Brooklyn | $20–$30/hr We are a newly opened, 10-seat Japanese open-kitchen restaurant in Williamsburg, offering a chef’s tasting menu with sushi and warm dishes. Though we operate in an omakase-style format, we’re not looking for an Omakase master — just a solid sushi chef who can handle a station and is eager to grow. If you’re confident at the sushi bar and want to level up in a supportive team, this is the place for you. Job Duties • Handle daily sushi bar routines: prep, service, cleaning, and organization, • Manage inventory control & vendor ordering (with support from the team), • Contribute ideas for seasonal menus and specials, • Share tasks across the restaurant — we’re a small team and support each other Requirements • Experience managing a sushi station, • No omakase experience required, but willing to learn new techniques, • Comfortable with both modern and traditional styles, • Team-oriented, dependable, and clean, • Basic English communication with guests and teammates, • Young chefs looking to learn and grow are welcome Growth & Learning • Opportunity to develop your craft with direct input from the head chef, • Work in a setting that combines sushi and modern Japanese hot dishes, • Play a key role in building seasonal tasting menus, • Clear path to grow into a lead role in the sushi program Compensation & Schedule • Competitive hourly rate based on experience (to be discussed at interview), • 6 days per week, 8–10 hours per day (depending on reservations) This is a great opportunity for a young chef who wants to grow, support a team, and take pride in building something together. We’re not just looking for someone to clock in and out. If you have good hands, a good heart, and the right attitude, we’d love to meet you.

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local 92

Host and Waiter / Waitress

Greet and welcome guests with energy and warmth Manage seating flow and maintain an upbeat vibe at the door Make light menu and cocktail recommendations to enhance guest experience Engage in friendly conversation and build guest connections Support light sales by upselling specials and experiences Coordinate with servers and bartenders for smooth guest flow Handle guest inquiries and reservations with a positive attitudes

No experience

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Little Charlie Hotel

Hotel Operations Intern

27 days ago

Part-time

Manhattan, New York

Position Summary: The Operations Intern will assist with the daily functions of a boutique hospitality and property management company. This role is essential in supporting a smooth guest experience, coordinating team communications, and maintaining operational efficiency across multiple properties. The intern will be involved in both front desk support and backend administrative tasks, working approximately five shifts per week Key Responsibilities Front Desk & Morning Operations Support daily property routines and guest readiness Assist with guest inquiries and resolve minor issues during shift hours Monitor digital platforms (email, booking channels, messaging apps) for overnight activity and respond as needed Update and distribute cleaning schedules to housekeeping teams via internal communication channels Process reservation payments and coordinate with the central reservations team on payment follow-ups Daily Operational Support Manage check-in and check-out workflows for assigned properties Respond to booking inquiries and guest messages on major platforms (e.g., Airbnb, Expedia) Coordinate with housekeeping staff to ensure daily turnover accuracy Maintain and update occupancy, revenue, and guest experience metrics Assist with updating property management tools and task trackers Order and document purchases needed for housekeeping staff Weekly & Monthly Administrative Tasks Prepare weekly performance reports (e.g., occupancy, ADR, guest ratings) Submit recurring orders for guest amenities and supplies Draft and send guest communication templates (arrival reminders, review requests, etc.) Participate in light research for property design and improvement projects Post guest reviews and feedback on appropriate platforms Requirements Strong verbal and written communication skills Highly organized with attention to detail Ability to work both independently and collaboratively Comfortable navigating multiple platforms and tools (e.g., property management systems, project management apps, guest messaging platforms)

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1915 Lanzhou Hand Pulled Noodles & Dumplings

✅ Basic Qualifications Must be at least 18 years old (or per state labor laws). Must have legal authorization to work in the U.S. Strong verbal communication skills in English. Bilingual in English and Chinese is a plus (especially in Asian restaurants). ✅ Appearance & Professionalism Clean, neat appearance with professional dress. Friendly, welcoming attitude with strong interpersonal skills. Able to remain calm, polite, and professional under pressure. ✅ Skills & Experience Previous experience in hospitality, customer service, or as a host is preferred but not required. Comfortable using iPad, reservation/waitlist systems (like Yelp Waitlist, OpenTable, etc.). Able to manage guest seating, wait times, and table rotation efficiently. Basic POS or phone system experience is a plus. ✅ Work Availability Must be available to work on weekends, evenings, and holidays. Punctual, reliable, and able to handle fast-paced environments. Willing to work closely with the team including servers, bussers, and managers. ✅ Soft Skills Warm and positive attitude—first impressions matter. Strong problem-solving and multitasking ability. Able to politely manage upset guests or delays.

No experience

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Harmony Suites Secaucus Meadowlands

Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: • Greet and assist guests in a warm and professional manner, • Greet and assist guests in a warm and professional manner, • Handle check-in and check-out processes efficiently, • Manage phone calls, reservations, and guest inquiries, • Provide information about hotel services and local attractions, • Ensure the front desk and lobby areas remain clean and organized Requirements: • Basic computer knowledge, • Flexible to work morning, evening, and weekend shifts, • Good communication and interpersonal skills, • Well-groomed appearance is mandatory, • Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.

About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: • Greet and welcome guests with professionalism and warmth, • Oversee daily floor operations to ensure smooth workflow, • Manage reservations, waitlists, and guest seating, • Lead and support front-of-house team members during service, • Resolve guest concerns or complaints with poise and positivity, • Coordinate with kitchen and service teams to ensure timely service, • Maintain cleanliness, ambiance, and safety of the floor, • Train, mentor, and guide junior staff members as needed, • Report operational updates or incidents to upper management Qualifications: • Proven experience in a hospitality or customer service role, • Prior supervisory or team leadership experience preferred, • Excellent communication and interpersonal skills, • Ability to stay calm under pressure and manage multiple priorities, • Strong attention to detail and organizational skills, • A passion for creating memorable customer experiences, • Flexible availability (evenings, weekends, or holidays may be required) What We Offer: • Competitive pay ($25–$30/hr depending on experience), • A supportive and energetic work environment, • Opportunities for growth and advancement, • Training and development programs, • Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!

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Everything's Jake NYC Bar & Lounge

Required Years of Experience 1 year Job Details Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. You are the first point of contact as guests arrive. The first impression is a lasting one and can set the tone for the rest of the guests’ experience in our venue. Manage the efficient and timely seating of our guests to a table that best serves either their wishes or pending additional reservations. MUST BE AVAILABLE ON FRIDAY AND SATURDAY EVENINGS - if you are not consistently available on those evenings then do NOT apply. Familiarity with Resy is preferred, but not required. Compensation Details Hourly: $16.50+

No experience

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Mojo East

Host and Waiter / Waitress

We’re looking for someone warm, attentive, and organized to welcome guests, manage reservations, and ensure smooth seating flow. The ideal candidate is friendly, composed under pressure, and enjoys creating a welcoming environment for every guest. Key Responsibilities: Greet and seat guests with genuine hospitality Manage the reservation system and waitlist efficiently Answer guest inquiries with professionalism and warmth Excellent communication and interpersonal skills Calm, positive demeanor in a fast-paced setting Provide attentive and knowledgeable service throughout the omakase experience Ability to multitask and stay organized in a fast-paced environment Prior serving experience preferred but not required—we’ll train the right person

Immediate start!

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