Reservations manager jobs in Chicago, IllinoisCrear alertas

Job Description Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager. • Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago., • Learn and grow within a diverse multi-outlet property., • Exceptional health benefits package and 401(k) with company match. Key Accountabilities • Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence., • Train, mentor, motivate, supervise, and assist department manager to discipline all department employees., • Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests., • Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue., • Utilize the POS and HOTsos systems as per policies and procedure in place., • This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment. General Requirements • Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel, • In depth understanding of various cuisine, wines, and pairings., • Relevant professional qualifications (eg. Hospitality, Business, Marketing), • Ability to speak English fluently, additional languages would be highly advantageous. Benefits We Offer • 10 vacation days per year, • 9 paid holiday days per year, • 5 Chicago Paid Sick Leave days per year, • 5 Chicago Paid Leave days per year, • Complimentary employee meals, • Discounted parking, • Discounted and complimentary room nights at The Peninsula Hotels, • 50% restaurant discount, • 50% discount on spa services, • 25% discount on spa retail, • 80% company-paid medical, dental and vision coverage, • Complimentary life insurance, • Complimentary long-term disability, • Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.

Job DescriptionDescription: About Eden: Eden is a well-established, highly regarded restaurant in the vibrant Avondale neighborhood of Chicago. Known for providing exceptional dining experiences - from intimate gatherings to large-scale private events - eden continues to grow its private dining and events program. We’re seeking a proactive, organized, and personable Private Dining Manager to lead and expand this important part of our business. Position Overview: The Private Dining Manager is responsible for managing and growing eden’s private dining and events business. This is a performance-based role that combines client relationship management, event planning, and revenue accountability, with a focus on converting inquiries into booked events and cultivating repeat business. The Private Dining Manager serves as the primary point of contact for clients while working closely with internal teams to ensure every event is executed at the highest level of hospitality and service. The schedule is event-driven and includes flexibility to work evenings and weekends as needed to support successful event execution and guest experience. Key Responsibilities: · Meet and strive to exceed performance expectations set by leadership, with a focus on driving private dining revenue, client satisfaction, and overall program growth. · Oversee private dining operations from initial inquiry to event execution, ensuring seamless coordination and execution. · Serve as the primary point of contact for private event clients, fostering strong relationships and repeat business. · Drive private dining and event sales through client outreach, relationship building, and follow-up. · Collaborate with the sales and marketing teams to develop and implement strategies to increase event bookings. · Partner with the culinary team to design customized menus aligned with client preferences and budget. · Handle contracts, invoicing, and negotiations for private events. · Ensure all private dining events meet eden’s high standards of service and hospitality. · Utilize OpenTable, Tripleseat Event Management, and Toast POS for reservations, event planning, and operational management. · Assist with floor management duties as needed, including supervising front-of-house staff, resolving guest concerns, and supporting daily operations. · Maintain updated systems, templates, and processes to enhance efficiency and communication within event planning. Requirements: Qualifications: · Minimum of 2 years of experience in restaurant management, private dining, or event sales. · Demonstrated success in increasing revenue through private dining and event sales. · Proficiency in OpenTable, Tripleseat Event Management, and Toast POS is required. · Strong leadership, organizational, and multitasking skills. · Excellent communication and interpersonal abilities. · Passion for hospitality and delivering memorable guest experiences. · Solid knowledge of food and beverage trends and the ability to collaborate effectively with culinary teams. · Ability to manage floor operations when necessary. · Must hold Illinois Food Handler, BASSET, and Allergens Awareness certifications. Benefits: · Competitive salary with performance-based bonuses. · Health, dental, and vision insurance. · Paid time off and sick leave. · Opportunity to work with a passionate and professional team in a highly regarded restaurant.

Job DescriptionJob Title: Executive Assistant & Office ManagerFLSA Status: ExemptReports to: Director of Firm Operations About Us: Altair Advisers is an independent wealth advisory firm providing investment management, financial planning and client education services. We counsel a select group of individuals, families, foundations and endowments. As a fiduciary, we serve as an advocate for our clients, providing objective advice and comprehensive guidance across all aspects of our clients’ financial lives. Position Summary: The Executive Assistant & Office Manager is a senior operational partner responsible for ensuring a seamless, professional, and well-managed office environment while providing high-level administrative support to select individuals of the Firm. This role oversees daily office operations, facilities coordination, vendor management, and administrative team leadership to maintain an efficient, professional and welcoming workplace. In addition, this position provides direct executive assistance including complex calendar management, meeting and travel coordination, expense management and confidential administrative responsibilities. The ideal candidate is proactive, highly organized and polished, with a strong executive presence and is committed to delivering exceptional service to both internal and external stakeholders. We are looking for a high-energy, polished professional with a positive, service-oriented disposition and strong executive presence, who serves as a visible culture carrier and helps foster a welcoming, professional, and elevated office experience. Responsibilities Executive Assistant • Provide executive assistant support to the executive team, with the flexibility to extend support to Client Service Managing Directors as business needs evolve., • Monitor and manage executives’ priorities, ensuring deadlines, follow-ups and action items are tracked and completed, • Provide comprehensive support to executives and select team members, including calendar management, meeting preparation and travel arrangements with detailed itineraries, • Prepare and submit monthly expense reports in Concur, • Coordinate external and internal meetings, including scheduling, conference room reservations, and catering needs, • Prepare, edit and format correspondence, presentations and documents on behalf of executives, • Maintain accurate client information within Altair’s client relationship management system (Practifi) as needed, • Coordinate special projects that require research, data gathering or cross-functional coordination, • Handle sensitive information with discretion and maintain strict confidentiality, • Manage administrative tasks and special projects, anticipating needs and proactively addressing issues before they arise Office Management • Oversee and lead the administrative team, setting and enforcing high standards of professionalism, communication, discretion, and service delivery, • Serve as a culture carrier and steward of a polished, welcoming, and professional in-office experience that extends to both clients and employees, • Provide clear direction, feedback, and accountability for the admin team members to ensure consistent coverage and performance across the admin function, • Manage procurement of office supplies, equipment, furniture, and capital office assets ensuring supply inventory is sufficient and spending is within budget by reviewing invoices and determining final approval, • Coordinate the planning and organization of all office events: parties, team building outings, functions and meetings, including venues, food, transportation, and communication, • Serve as the primary liaison with building management, facilities vendors, and office subcontractors ensuring timely and satisfactory completion of work, • Partner closely with the HR Manager to deliver a cohesive, high-touch employee experience from onboarding through ongoing engagement, • Work with the Enterprise System Administrator to organize vendor management, operational efficiency and procurement of office needs, • Adhere to financial objectives by partnering with Director of Firm Operations to create an annual budget for the administrative department, analyze variances, and initiate corrective actions if needed Qualifications • A minimum of 5+ years of experience providing direct executive-level support to multiple executives simultaneously in an Executive Assistant or similar capacity, • Past experience in the professional or financial services industry is strongly preferred, • Proficiency in Outlook, Excel, Word, PowerPoint and experience with expense management software and CRM sites, • Willingness to be responsive in the evenings and weekends for time sensitive matters, • Excellent communications and interpersonal skills; even-tempered; outgoing and diplomatic in dealing with others, • Requires strong organization and time management skills To learn more about Altair and apply for this position, please visit altairadvisers.com.

Job DescriptionThe Study at University of Chicago is currently seeking a Night Auditor to provide genuine hospitality and the highest quality of service to our guests. This position will be responsible for overnight operations of the front desk while balancing entries and records of financial transactions under the direction of the Guest Service Manager and in alignment with brand standards. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities • Provide the highest and most efficient level of hospitality and customer service expected by our guests., • Complete the guest check-in and check-out processes, which includes assigning guests their rooms and facilitating payment., • Maintains room inventory of vacancies, reservations, and assignments., • Courteously answers inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue., • Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area., • Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints., • Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., • Responsible for rolling the hotel's PMS system forward to the next business day, balances and audits the system for accuracy, and transmits credit card reports., • Perform accordingly to the company handbook in regard to policies, procedures, and regulations., • Acts as the Manager on Duty during the early morning hours., • Maintain a safe and clean work environment., • Ability to maintain a friendly, cheerful, and courteous demeanor at all times., • Education: High school diploma or general education degree (GED)., • Experience: 1-year of prior Night Audit experience preferred., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages., • Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel., • Must be able to work 30 hours per week (flex to change), including weekends and holidays., • Excellent verbal and written interpersonal communication skills, • Proficiency in English required. A second language is desirable., • Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment., • Ability to positively communicate and interact with all hotel departments., • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs., • Ability to stand for long periods of time in an indoor setting with a thematically climate-controlled workstation., • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation., • Study Hotels is a drug free workplace. Pre-employment drug test and background check required. Powered by JazzHR LFfvwyok30

Job Description Hilton Chicago/Oak Lawn has an immediate opening for an experienced Guest Services Supervisor. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Supports Front Office Manager in overseeing front desk operations and ensuring all guest issues and concerns are resolved. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department., • Supervisor to aid Front Office Management Team in providing needed coverage at the Front Desk to support the 24hr operation of the hotel Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 8 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Rate of Pay: $22.00-$24.00 per hour based on experience • Team Driven and Values Based Culture, • Medical, dental, vision insurance available for full-time employees and their families, Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k) and employer match up to 5%, • Employee assistance program, • Employee discount, • Flexible spending account, • Life insurance for spouse and children, • Parental leave, • Referral program

Job Description Job Title Social Media Growth Manager & Personal Assistant Overview I am an established and rapidly growing social media influencer seeking a highly motivated, organized, and growth-focused Social Media Growth Manager & Personal Assistant to help scale my personal brand across multiple platforms. This role combines social media growth strategy, content analysis, marketing outreach, and executive/personal assistance in a fast-paced, high-performance environment. The ideal candidate is proactive, detail-oriented, and thrives while managing multiple priorities — someone who anticipates needs, optimizes schedules, and drives measurable growth. Responsibilities Social Media Growth & Strategy * Analyze video performance data to maximize follower growth, reach, and engagement * Test, analyze, and optimize short-form content (Reels, Shorts, etc.) * Build, manage, and grow personal social media pages across multiple platforms * Lead growth strategy and execution for YouTube and Kick * Create and launch new social media channels as opportunities arise * Research trends, competitors, and high-performing creators to inform strategy Marketing & Partnerships * Research companies for potential marketing and brand partnership opportunities * Proactively contact existing and prospective companies regarding collaborations * Set up, manage, and execute marketing campaigns (including contests and giveaways) * Track outreach efforts, responses, and campaign performance Content Production Support * Assist with filming content as needed * Coordinate with editors, AI specialists, and content creators * Source, vet, and manage external resources such as editors and freelancers Personal Assistant & Operations * Provide proactive support, including reminders, follow-ups, and schedule optimization * Assist with daily tasks, organization, and priority management * Schedule, coordinate, and attend daily or recurring meetings * Manage calendars, deadlines, and workflows * Coordinate all business and personal travel arrangements * Handle business and personal reservations, appointments, and scheduling * Handle occasional errands (remote or in-person depending on location) * Ensure projects, commitments, and deliverables stay on track Requirements * Strong understanding of social media growth strategies and analytics * Proven ability to analyze performance data and test new approaches * Excellent communication skills (written and verbal) * Exceptional attention to detail * Highly organized with strong time-management skills * Comfortable handling multiple priorities in a fast-paced, high-speed environment * Self-starter who anticipates needs and takes initiative * Professional, discreet, and reliable when handling sensitive business and personal matters * Flexible schedule with availability for daily coordination Schedule & Compensation * Job Type: Full-time * Schedule: Flexible * Pay: $70,000–$90,000 per year + bonus structure Who This Role Is For This role is ideal for an extremely organized, high-performing individual who wants to be deeply involved in building and scaling a personal brand, enjoys both creative and operational responsibilities, and thrives in a fast-moving, growth-driven environment.

Job Description Do you enjoy working with children? Love putting a smile on a child’s face? If so, we have an opportunity for you! The CAC/YAC Attendant provides peace of mind to our members by ensuring that their children have fun in a safe and supervised environment during their visit, while they enjoy East Bank Club services. Rate of Pay: $18.00 per hour. This role is considered entry-level. Part-time Schedule: Monday: off Tuesday: 2:00-7:00pm Wednesday: off Thursday: off Friday: off Saturday: 9:00am-1:00pm Sunday: 9:00am-1:00pm Job Responsibilities: • Monitor and observe children at all times to ensure their safety., • Implement and lead children’s activities, including simple crafts, story-time, and sing-alongs as assigned by the manager or team leader., • Change diapers as necessary and assist children in the washroom., • Greet members upon entry and communicate child’s activities and incidents upon pickup., • Maintain cleanliness of CAC & YAC, including washing and disinfecting tables, toys, games, supplies, etc., • Accurately schedule reservations, check members in and out, and complete cancellations as necessary., • Create engaging activities for children on a weekly basis., • Add relevant notes to member accounts and complete incident reports within 24 hours., • Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid., • All other duties as assigned by management., • Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid., • Book reservations, • Must be authorized to work in the USA. We use E-Verify., • Experience working with children is required., • Experience in childcare or a background in education is preferred., • Ability to multitask, work well under pressure, and being able to work in a fast-paced environment., • Must be able to provide outstanding customer service skills., • Must be CPR/First Aid certified or obtain certification within 30 days of hire., • Must be able to lift and carry up to 50 lbs, kneel, and stand for sustained time periods., • Effective and clear verbal and written communication skills. Time Off & Retirement • Paid Time Off, • 401(k) with company match up to 3%, • Value Sharing (Profit sharing), • Holiday Bonus, • Paid Parental Leave Health & Wellness: • Comprehensive health, vision, and dental insurance, • HSA and FSA enrollment options, • Short- & Long-Term Disability options, • Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage, • Long-Term Care options: Coverage up to 50% of annual income, • Accident and Critical Illness Insurance, • EAP (Employee Assistance Program), • Pet Insurance through MetLife Employee Perks: • Free workout privileges, • Employee discounts in the Pro Shop, Spa & Salon services and in the Market, • Parking and transit benefits (pre-tax deduction), • Access to Tickets at Work discounts, • Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Job Description WHY YOU'LL LOVE WHAT YOU DO AT PLANTA: * Medical, Dental, Vision & Life Insurance offered for PLANTA employees. * Work/life balance is a priority — annual PTO starts 90 days after date of employment. * No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment. * 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina. * Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon. PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression. At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day. What you'll find at PLANTA is a culture fueled by our core values: Determined—we stand for change, and together, we plan to win. Humble—we make mistakes, but we own them and learn from them. Intentional—we genuinely care about the people and the world around us. Nourishing—we aim to leave our guests, communities, and team members in a better place. Evolving—we embrace change and champion flexibility as we grow together. HOST Reporting to the Restaurant Leader, the Host ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority. They work as a team, to maximize service revenues by accommodating guests, reservations and walk-ins in a strategic manner. They are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings and provide our guests a world-class experience. WHAT'S ON YOUR PLATE: • Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do, • Create an environment that is warm, welcoming and filled with positivity for guests and employees, • Uphold our standards at all times and treat everyone with courtesy and respect, • Warmly and graciously greet all incoming and departing guests, • Seat guests proactively, promptly, with genuine care to attention and detail, • Actively communicate with the Leadership team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section, • Prepare and present all pre-shift notes for upcoming service (ie. PX’s, celebrations, etc.), • Operate and maintain reservations systems and assign reservations daily on SevenRooms that is logical and appropriate, • Update reservation system with guest information and details, • Answer incoming calls, reservations and administer call backs, • Advise colleagues of guest special occasions, unique celebrations, concerns for allergies or other service needs which require special attention, once known, • Relaying the necessary information in regards to allergies and guest requests to management, respective captain, and kitchen, • Constant communication with captains and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner, • Ensure opening, closing and weekly checklists are being used and all tasks on said checklists are being completed, • Ensure that all areas of the restaurant under Host's purview are well maintained and kept clean at all times including the host stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms, • Communicate with leadership on any need to know information regarding restaurant or Host specific needs., • Complete any additional tasks assigned to the Host team such as MyCheck integration or take out order management INGREDIENTS YOU'LL BRING TO THE TABLE: • Fully understand and embody PLANTA’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you., • 1-2 years’ experience in a similar, fast paced environment with similar standards, • Experience using reservation systems, • Well-spoken and excellent communication skills, • Humble and relatable with a confident attitude, • Remain highly detailed at all times, • Respectful and professional with all interactions, • Proactive in understanding guests' needs, • Creativity in finding solutions to provide guests an exceptional experience, • Ability to ease conflict and resolve issues, • Team oriented with capability to work in a high stressed environment, • High organizational skills and ability to prioritize, • Professional appearance appropriate for a premier restaurant, • Results-oriented and impeccably organized, • Degree/ Diploma in Hospitality, WSET, Prud’homme or equivalent considered an asset, • Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request. At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Ontario Human Rights Code And the Accessibility for Ontarians with Disabilities Act during the application process are available upon request. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Description Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details • Work Location: Courtyard Elmhurst,370 N. IL-83, Elmhurst, IL 60126, • Job Type: Part-time, • Pay: $16- $17 per hour The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities • Reservation Management:, • Receive and process reservations via phone, fax, and mail., • Enter reservations into the computer system and provide additional information., • Verify pricing, discounts, and billing information, and notify customers of room features and availability., • Maintain reservation files and resolve related problems., • Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols., • Customer Service:, • Check in and out guests efficiently., • Process customer payments and post applicable charges., • Inform customers of credit holds and conduct customer surveys., • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously., • Keep customers informed of company policies, procedures, and account statuses., • Professional Relations:, • Maintain the company’s professional reputation by providing superior customer service., • Assist and support area personnel as needed., • Coordinate with the Accounting Department regarding customer credit status., • Keep management informed of area activities and significant problems., • Effective working relations with company personnel., • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc., • Education/Certification: High school graduate or equivalent., • Experience: Customer service and data entry experience preferred., • Skills/Abilities:, • Excellent communication and public relations skills., • Well organized and attentive to detail., • Willingness to assist others., • Employee hotel room discount, • Holiday pay, • Paid training, • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!, • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day., • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities., • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead., • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst: Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent/Night Auditor for the Hilton Chicago/Oak Lawn Il. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and, • services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, •  Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Pay Range for this position is $16 to $18 based on experience and qualifications. • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionDescription: Front Office Manager We are seeking a highly organized and personable Front Office Manager to lead our front desk operations and ensure an exceptional experience for our guests. This role offers an exciting opportunity to be the face of our organization, overseeing daily administrative functions and maintaining high standards of customer service. If you are a proactive leader with excellent communication skills, we invite you to join our dynamic team. Key Responsibilities: • Oversee the daily operations of the front desk, including check-in and check-out procedures, • Manage and train front office staff to deliver outstanding customer service, • Handle guest inquiries, complaints, and requests promptly and professionally, • Maintain accurate records of reservations, billing, and guest information, • Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations, • Monitor and manage front desk supplies and equipment, • Implement and uphold company policies and procedures related to guest services, • Assist in administrative tasks such as reporting, scheduling, and inventory management Skills and Qualifications: • Proven experience in front office or hospitality management, • Excellent interpersonal and communication skills, • Strong organizational and multitasking abilities, • Leadership skills with the ability to motivate and manage a team, • Proficiency in hotel management software and MS Office Suite, • Ability to remain calm and professional under pressure, • High school diploma or equivalent; additional hospitality or management training is a plus Join our team and be part of a company that values growth, professionalism, and a commitment to delivering memorable guest experiences. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits. Requirements: • High school diploma or equivalent required; associate’s or bachelor’s degree in hospitality management, hotel management, or a related field preferred, • Minimum of 2–5 years of experience in hotel front desk operations; prior supervisory or management experience required, • Strong knowledge of hotel front office procedures, including guest check-in and check-out, reservations, room assignments, and cash handling, • Experience using hotel property management systems (PMS) such as Opera, OnQ, or similar systems, • Proven ability to lead, train, schedule, and supervise front desk staff to ensure excellent guest service, • Excellent customer service and guest relations skills, with the ability to resolve complaints and service recovery issues professionally, • Strong communication skills, both verbal and written, with guests, staff, and hotel management, • Ability to manage front desk operations across multiple shifts, including evenings, weekends, and holidays as required, • Strong organizational and multitasking skills in a fast-paced hotel environment, • Knowledge of hotel policies, safety procedures, and security standards, • Ability to handle confidential guest and company information with discretion, • Professional appearance and demeanor consistent with hotel standards

Job Description Salary: $60000 - $75000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Events and Space Coordinator – is responsible for equally supporting the Central Region with High Profile Event Planning , working closely with the Firm’s executives and administrative staff to ensure the seamless planning and coordination of meeting and events, as well as supporting Event Management Systems, all Workplace Reservation related tickets, project management, and training as directed. This role will support the Chicago office with planning and executing all High Profile events, as well as remotely support the Central region managed, non-managed, and multi-site events communicating all necessary updates and changes to onsite contacts and monitoring where additional support may be needed. REQUIREMENT: Core Functions – Events & Space Coordinator -Serve as the secondary contact for Workplace Reservation projects as directed by Space Manager -Manage and develop relationships with Workplace Reservations Support Teams, Ntrust, EMS, Nuvolo, and Agency contacts -Manage the Workplace Reservation Service Now tickets and ensure all queries are responded to in a timely manner; escalate all service-related matters to the onsite client. -Prepare monthly reports and review key metrics around Meeting and Events -Handling meeting room bookings, utilizing the reservation system (EMS) and focusing on the strategic assignment of meeting space so as to maximize utilization. Ensuring that the real-time information for each reservation is updated on the reservation portal. -Ability to effectively communicate with the onsite operations team to ensure Multi-site Events, High Profile Events, and Events for non-managed sites are correctly booked and onsite contacts are aware of coverage needs and day-of support needs -Effectively solve Meeting Space related issues to ensure minimal conflicts and use knowledge of sites and agencies to provide elevated support Long Description RESPONSIBLITIES: -Assist with Event Management Systems EMS/Nuvolo trouble shooting and project management as directed -Provide coverage for Space Manager during PTO/Sick time. -Subject matter expert on Event Manager Systems EMS/Nuvolo and other Property Management Tools with administrator responsibilities -Escalation point for Event Management Systems EMS/Nuvolo system outages and any issue that requires a ticket placed with EMS/Nuvolo -Oversee and assist with integration of new team members by providing necessary EMS/Nuvolo training for their role -Support non-managed sites with Event Planning; Coordinating day-of support with onsite contact -Provide booking and Event Planning support for multi-site events -Pulling weekly reports to contact High Profile events and updating the High Profile Event Tracker for all managed sites as well as providing Event Planning support for both non-managed sites and multi-site events -Coordinating a wide range of services for meetings, including Audio Visual requirements, catering, conference room set-ups, signage, distribution of materials, etc. Liaise between client and vendor partners before, during, and post event with necessary updates. -Executing events as support or lead as needed, including set-yp and tear down of meeting space, catering, etc. -Producing Event Resumes in order to document events and share detailed information with all involved departments, as well as hosting Pre-Cons and Post-Cons with clients and onsite team to ensure everyone is set up for success. -Obtaining correct approval and billing information for all expense related activity to include; food and beverage, equipment rentals, etc. Monitoring the accuracy of any such charges and keeping to the client’s budget. -Managing survey’s post meeting and working with leadership team on future solutions and improvements. -Checking that meeting rooms are set-up correctly, with the proper equipment and amenities, prior to the start of the meetings. Greeting the host upon his or her arrival to the meeting room and ascertaining any new requests. -Ability to life 30-50 lbs, as needed -Responding to phone calls and emails with new meeting requests and special “add-on” information for existing meetings. -Providing lunchtime and other short-term coverage for members of the Office services staff. -Consistently develop and bring ideas which enhance the meeting experience that can be applied at all locations. -Conducting opening and closing walkthroughs and sending appropriate reports. During the conference room walkthroughs, if any discrepancies are noticed, please ensure they are addressed and reported through the appropriate service ticket. -Effectively solve space or amenities related issues to ensure an elevated user experience. -Other duties as required. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1504488 Rapport a specialized division of FLIK Hospitality Group

Job Description POSITION PURPOSE: Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Provide leadership and guidance to Front Office staff ensuring consistent Forbes Five Star Standards are provided. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 25% Encourages a team spirit amongst staff members with leadership and guidance. Leads daily pre- Shifts, conducts daily training and service shops and disciplines where appropriate. 25% Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement. 20% Uses creative management skills to solve problems. Ensures compliance with Trump Hotels standards to ensure consistent high quality guest relations. 10% Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and good judgment. 10% Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Handles guest relocations as required. * Prepares daily forecast of expected arrivals and departures. * Participate in Lobby Greeter and Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and troubleshooting problems. * Expedites all requests by guests. * Performs duties as assigned by Director of Front Office and Director of Rooms * Attends Leadership meetings on behalf of Director of Front Office to obtain and disseminate pertinent information. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Walking, standing Constant Crouching/Bending/Stooping Frequent Pushing/Pulling Occasionally Stooping Constant Twisting Constant Lifting and carrying Frequent up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Constant SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): Front Desk Agents PBX Operators Indirectly and in the absence of functional department head Concierges Bellpersons Doorpersons Guest Services Agent SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. * Ability to read, write, speak and understand the English language to communicate effectively with guests and employees. * Thorough organization and supervisory skills proficient in accomplishing the task. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. * Interpersonal skills to provide overall guest satisfaction. * Ability to work under pressure and deal with stressful situations during busy periods. * Must have a track record of being able to control cost, productivity and other KPI’s including team’s engagement levels. QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. 4 year college degree in Hospitality, Hotel Management or Business required. EXPERIENCE At least 2 years’ combined experience in supervisory/management position in Rooms Division. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Description We are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. Host Position Job Summary: Provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must! This position is located at: Paradise Park 1913 W North Avenu Chicago, IL 60622 Responsibilities: • Greet guests as they enter with energetic & positive attitude, • Create and maintain wait list if necessary, • Effective use of OpenTable, • Provide guests with menus and answering any initial questions, • Seat guests at tables or in designated waiting areas, • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers, • Respond to complaints and help resolve them or get a manager involved, • Answer phone calls, take reservations and answer any general inquiries guests may have, • A running knowledge of food and beverage menu, • Acknowledging guests as they leave, • Maintain company culture Other Functions:, • Comply with health and food safety standards, • Restock floor and bathrooms as needed, • Ability to stand and walk a minimum of 8 hours or as needed, • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data, • Work in both warm and cool environments, • High levels of noise from music, customer and employee traffic, • High school diploma or equivalent preferred, • Ability to provide top notch customer service in a fast-paced environment, • A positive attitude and ability work well under pressure with all restaurant staff, • Does high-quality work while unsupervised, • Able to work in a standing position for long periods of time, • Able to safely lift and easily maneuver trays of food when necessary, • Willing to follow instructions and ask questions for clarification if needed, • Able to handle money accurately and operate a point-of-sale system, • Able to work in a busy restaurant environment **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good StandingRequired Skills Customer Service POS SystemsDepartment: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: Chicago Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. Powered by JazzHR nKpo0MSuEH

Job Description POSITION PURPOSE: The Host greets and escorts guests to tables in the restaurant monitors the restaurant and all staff, and maintains a courteous and efficient operation of the dining room to ensure guest satisfaction. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 25% Meet and greet guests as they arrive, offer a choice of seating, then escort them to their table and present menu. 25% Maintain proper set-up of the dining room and enforce daily uniform and grooming standards of all service personnel. Assign stations to service staff. 15% Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant. 15% Perform opening and closing duties. Assist others with side work, including cleaning, stocking, and folding napkins 10% Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management. SUPPORTIVE FUNCTIONS In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time spent performing each function solely determined by the supervisor based on the company's particular requirements. * Attend required meetings. * Maintain an open line of communication between guests, management, and service staff. * Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests, and ensuring guest satisfaction. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Occasional Standing Constant Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Occasional Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Taste Occasional Lifting/Carrying(#lbs) Frequent – up to 40 lbs. Travel Never SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions directly reporting to this position (titles): * None * SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations. * Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, events orders and similar written materials. * Ability to remember, recite and promote the variety of menu items. * Ability to move throughout a crowded area to seat guests. * Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent preferred. EXPERIENCE Prefer previous food & beverage experience. LICENSES OR CERTIFICATES Food Service Sanitation Required. Alcohol Service permit (if state required). GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Non-Full Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Description We are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. Lead Host Job Summary: In addition to being responsible for all host training, Lead Hosts provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must! This position is located at: Homeslice 938 W Webster Ave Chicago, IL 60614 Responsibilities: • Interact with, direct, train, and develop host employees, • Greet guests as they enter with energetic & positive attitude, • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction, • Ability to multitask calmly and under pressure, • Use tact and good judgment when dealing with guest challenges and respond to guests with patience and courtesy, • Observe host employee’s service standards and communicate observations to management; assist in developing and implementing necessary plans of action, • Create and maintain wait list if necessary, • Effective use of OpenTable, • Provide guests with menus and answering any initial questions, • Seat guests at tables or in designated waiting areas, • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers, • Respond to complaints and help resolve them or get a manager involved, • Answer phone calls, take reservations and answer any general inquiries guests may have, • A running knowledge of food and beverage menu, • Acknowledging guests as they leave, • Maintain company culture Other Functions:, • Comply with health and food safety standards, • Restock floor and bathrooms as needed, • Maintain cleanliness in all areas of the host stand including counters,, • Menus, computer, shelves and storage areasQualifications, Education and Behavior:, • Minimum of 2 years in a host role is required, • High school diploma or equivalent preferred, • Ability to provide top notch customer service in a fast-paced environment, • A positive attitude and ability work well under pressure with all restaurant staff, • Does high-quality work while unsupervised, • Able to work in a standing position for long periods of time, • Able to safely lift and easily maneuver trays of food when necessary, • Willing to follow instructions and ask questions for clarification if needed, • Able to handle money accurately and operate a point-of-sale system, • Able to work in a busy restaurant environment Benefits: Get Paid $ to Refer your Friends* 50% dining discounts during shift 25% dining discounts at other Happy Hospitality locations Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off – vacation and sick** Free Uniform (Up to two branded T-Shirts) **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good StandingRequired Skills Customer Service POS SystemsDepartment: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: ChicagoHappy Hospitality is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. Powered by JazzHR 1nV0CluYUf

Job Description The Conference and Event Sales Manager serves as a revenue-focused sales and client relationship professional for external conferences and events. This position is responsible for generating and securing external business, developing and marketing campus facilities, negotiating and managing contracts, and ensuring exceptional client service. This role plays a critical part in growing auxiliary revenue by actively marketing campus facilities, cultivating repeat business, and managing the full client lifecycle from inquiry and proposal through contract execution, event delivery, invoicing, and final financial reconciliation. The Manager also supports internal events and serves as a collaborative team member within a small, highly service-oriented team. Position Status: Exempt Salary Range: $65,000 - $70,000. This is the expected salary range for this position. The actual salary offered will depend on a candidate's experience and education, and departmental budget. Responsibilities • Develops and executes a sales and marketing strategy to attract external clients for conferences, camps, weddings, retreats, meetings, and special events., • Creates and maintains professional marketing materials showcasing campus facilities, accommodations, dining, and support services., • Conducts client outreach, responds to inquiries, provides tours, prepares customized proposals, and converts leads into bookings., • Builds and nurtures long-term client relationships to encourage repeat business and referrals., • Analyzes competitor offerings and pricing models to ensure the University remains competitive while maximizing revenue., • Serves as the primary point of contact for external clients and manages relationships from initial inquiry through post-event evaluation., • Clearly communicates policies, service levels, timelines, and expectations to prevent misunderstandings and scope creep., • Coordinates logistics with campus service providers (Facilities Management, IT, Dining Services, Residence Life, Public Safety, etc.) to ensure events are properly supported., • Balances a high-touch hospitality approach with adherence to University policies, contractual terms, and operational limitations., • Supports internal campus events and Presidential functions as needed, modeling professionalism and teamwork., • Prepares, negotiates, and manages all facility use agreements, conference contracts, and housing agreements with approval from leadership., • Ensures that all pricing, services, staffing, technology, security, catering, and housing arrangements are fully documented and approved prior to event execution., • Partners closely with the finance team to establish billing schedules and payment terms, ensure timely generation and delivery of invoices, track deposits and balances, monitor accounts receivable, follow up on overdue payments, reconcile final charges, and confirm full payment., • Ensures that all contracts, pricing, services, and financial terms are executed in compliance with University policies, with documented agreements, approved changes, and completed financial close-out for every event., • Maintains and optimizes event management and scheduling systems, ensuring accuracy of space reservations, client data, contracts, and financial information., • Produces regular reports on sales activity, revenue, receivables, and forecasting. Other Responsibilities • Supports the University’s mission, vision and values., • Demonstrates a strong commitment to continuous improvement. Minimum Qualifications • Bachelor’s degree required., • Three to five years of progressively responsible experience in sales, hospitality, event management, conference services, or a related client-facing revenue role., • Demonstrated success in contract management, client relationship development, and revenue generation., • Experience with invoicing, budgeting, reconciliation, and accounts receivable processes., • Exceptional written and verbal communication skills., • High level of organizational skill and attention to detail, with proven ability to manage multiple projects and deadlines simultaneously., • Proficiency with Microsoft Office and event management or CRM systems., • Ability to work some evenings and weekends as required by event schedules. Preferred Qualifications • Master’s degree., • Experience in university conference services, hotel sales, convention centers, or multi-venue event operations., • Familiarity with auxiliary services revenue models and higher education financial processes.Proven track record of collaborative teamwork and exceptional service to campus partners. Working Conditions/Physical Requirements The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 50 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered. Benefits An overview of Elmhurst University benefits is available here.

Job DescriptionWe are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. Host Position Job Summary: Provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must! This position is located at: Happy Camper Wrigley 3458 N Clark Street Chicago, IL 60657 Responsibilities: • Greet guests as they enter with energetic & positive attitude, • Create and maintain wait list if necessary, • Effective use of OpenTable, • Provide guests with menus and answering any initial questions, • Seat guests at tables or in designated waiting areas, • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers, • Respond to complaints and help resolve them or get a manager involved, • Answer phone calls, take reservations and answer any general inquiries guests may have, • A running knowledge of food and beverage menu, • Acknowledging guests as they leave, • Maintain company culture Other Functions:, • Comply with health and food safety standards, • Restock floor and bathrooms as needed, • Ability to stand and walk a minimum of 8 hours or as needed, • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data, • Work in both warm and cool environments, • High levels of noise from music, customer and employee traffic, • High school diploma or equivalent preferred, • Ability to provide top notch customer service in a fast-paced environment, • A positive attitude and ability work well under pressure with all restaurant staff, • Does high-quality work while unsupervised, • Able to work in a standing position for long periods of time, • Able to safely lift and easily maneuver trays of food when necessary, • Willing to follow instructions and ask questions for clarification if needed, • Able to handle money accurately and operate a point-of-sale system, • Able to work in a busy restaurant environment **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good StandingRequired Skills Customer Service POS SystemsDepartment: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: Chicago Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. Powered by JazzHR QwmOxsz89h

Job Description We are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. Host Position Job Summary: Provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must! This position is located at: Happy Camper Old Town 1209 N Wells Street Chicago, IL 60610 Responsibilities: • Greet guests as they enter with energetic & positive attitude, • Create and maintain wait list if necessary, • Effective use of OpenTable, • Provide guests with menus and answering any initial questions, • Seat guests at tables or in designated waiting areas, • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers, • Respond to complaints and help resolve them or get a manager involved, • Answer phone calls, take reservations and answer any general inquiries guests may have, • A running knowledge of food and beverage menu, • Acknowledging guests as they leave, • Maintain company culture Other Functions:, • Comply with health and food safety standards, • Restock floor and bathrooms as needed, • Ability to stand and walk a minimum of 8 hours or as needed, • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data, • Work in both warm and cool environments, • High levels of noise from music, customer and employee traffic, • High school diploma or equivalent preferred, • Ability to provide top notch customer service in a fast-paced environment, • A positive attitude and ability work well under pressure with all restaurant staff, • Does high-quality work while unsupervised, • Able to work in a standing position for long periods of time, • Able to safely lift and easily maneuver trays of food when necessary, • Willing to follow instructions and ask questions for clarification if needed, • Able to handle money accurately and operate a point-of-sale system, • Able to work in a busy restaurant environment **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good StandingRequired Skills Customer Service POS SystemsDepartment: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: Chicago Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. Powered by JazzHR Qw7hHp6GlT

Job DescriptionWho we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is looking for a Revenue Manager to join our AeroParker team. AeroParker is a Metropolis Technologies company providing an e-commerce software platform for airport parking reservations which is rapidly expanding with clients in Europe and North America. The AeroParker team is dedicated to offering remarkable user experiences for our clients' customers, delivering a solution that drives engagement and increases parking and other revenue for airports, cities and ports. This role will focus on supporting revenue management and bidding on new business opportunities with airports of all sizes. We are looking for a team member who is analytical, creative, and innovative. The Revenue Manager will have an in-depth understanding of the marketplace and develop yield strategies to increase revenue and drive profitability for airports across the U.S. What you'll do • Support revenue management services to airports across the US helping to design plans for new business opportunities, • Manage and maintain the AeroParker online reservation system, • Develop tactical online pricing and adapt online product rules to optimize parking pricing, • Assist with maximizing revenues with yield strategies based on quantitative analysis for trends and consumer behavior, • Monitor competitor and market activity, including off-airport parking operators, third-party aggregators, and other modes of transportation, • Help coordinate online promotions, developing and delivering promotional offers aimed at maximizing sales and increasing the customer database, • Support weekly and monthly performance meetings with airport stakeholders, • Support the annual budgeting and forecasting process for parking, building granular level and complex budgets, • Develop and utilize pricing tools on a frequent basis, including reporting dashboards, rate of sale dashboards and price recommendation toolsWhat we're looking for, • Experience with end to end revenue management strategy and budget development, • 6+ years of analytics, business intelligence, decision support, or related experience, • Strong communicator with excellent strategic and analytical skills, • Experience using online pricing and revenue management techniques, • Expertise with BI and Data Visualization tools (PowerBI, Tableau, etc.), • Experience building business cases and proposals for existing clients and prospective clients, • An understanding of e-commerce, understanding how to interpret web analytical tools, • High-level of competency in Microsoft Excel is requiredWhile not required, these are a plus:, • Experience using SQL/Python Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description Hosts/Reservations – Hawksmoor Chicago Chicago is the historical powerhouse of American beef, and when Hawksmoor found out about an actual powerhouse building, it felt like fate. So, after years of dreaming, we’ve set out eyes on coming to Chicago. And we’ve found ourselves a home we cannot wait to settle into. The LaSalle Street Cable Car Powerhouse is a beautiful, designated landmark, initially opened in 1887, in the heyday of Chicago’s cable car system. We intend to do it justice by restoring the original features to their former glory and, at the same time, breathe new life into the space. Reporting to the Restaurant Manager, we’re looking for a brand-new Runner to join our team and open our second international restaurant in Chicago. Work somewhere awesome: Careers with Hawksmoor Group are among the best – generous pay and benefits, award-winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). The Sunday Times has recognised us in their Best Companies awards, for seven years in a row, as one of the top 100 companies to work for in the UK and we endeavour to do the same in the US. Key responsibilities of the role include: • Working within the reservations team and delivering excellent service and hospitality to the Hawksmoor standard., • Taking enquiries and making bookings., • Responsible for the setting up and breaking down of each service on reservations., • Excellent rapport with your colleagues and guests., • Experience working with reservation’s teams at the top restaurant and bars in New York., • Experience launching and opening restaurants in New York and the US., • Comfortable and experienced with high volume businesses in terms of both covers and revenue., • Good interpersonal skills and ability to work harmoniously with all departments., • Exemplary product knowledge of food and beverage., • Professionalism and excellent communication skills.

Job DescriptionCompany Description Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space. Job Description The Director of Front Office is a pivotal leadership role in a luxury hotel, responsible for overseeing all Front Office operations and ensuring an exceptional guest experience. This role requires a strong focus on guest satisfaction, operational excellence, and team development. The ideal candidate will possess outstanding communication skills, a keen eye for detail, and the ability to lead a dynamic team in a high-end hospitality environment. WHAT YOU WILL BE DOING Reporting to the Hotel Manager, your key responsibilities will be: 1. Guest Experience & Satisfaction: • Ensure every guest receives a warm and personalized welcome, seamless check-in/check-out processes, and superior service throughout their stay., • Handle VIP guests, special requests, and unique accommodations with discretion and care., • Resolve guest complaints and concerns promptly and professionally, ensuring maximum satisfaction. 2. Team Leadership & Development: • Recruit, train, and mentor front office staff, including Front Desk, Guest Services and Fairmont Gold team members to uphold the hotel’s luxury standards., • Foster a positive and motivating work environment, ensuring team engagement and adherence to service protocols., • Conduct regular performance evaluations and provide constructive feedback for professional growth. 3. Operational Excellence: • Oversee all front office functions, including reservations, guest services, concierge, and night audit., • Develop and implement efficient processes to optimize operations and reduce wait times without compromising quality., • Collaborate with other hotel departments to ensure smooth guest experiences and seamless hotel operations. 4. Revenue Management & Budgeting: • Prepare and manage the front office budget, including payroll, supplies, and training expenses., • Analyze financial reports and key performance indicators to identify opportunities for growth and improvement. 5. Compliance & Standards: • Ensure all front office operations comply with local laws, safety regulations, and company policies., • Uphold the brand’s luxury standards and ensure consistency in service delivery across shifts. Qualifications QUALIFICATIONS: • Extensive experience within luxury brands within Front Office Operations., • Previous leadership experience required., • Previous experience within a Union environment required., • Demonstrated knowledge of budget planning and financial controls., • Computer literate in Microsoft Windows applications required., • University/College degree in a related discipline preferred., • Strong interpersonal and problem-solving abilities., • Highly responsible & reliable., • Ability to work cohesively as part of a team., • Ability to focus attention on guest needs, remaining calm and courteous at all times. Additional Information Salary expectations: Subject to experience, salary range $75,000-$90,000 Visa Requirements: Successful candidates must be legally eligible to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.

Job Description We are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. Lead Host Job Summary: In addition to being responsible for all host training, Lead Hosts provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must! This position is located at: Paradise Park 1913 West North Avenue Chicago, IL 60622 Responsibilities: • Interact with, direct, train, and develop host employees, • Greet guests as they enter with energetic & positive attitude, • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction, • Ability to multitask calmly and under pressure, • Use tact and good judgment when dealing with guest challenges and respond to guests with patience and courtesy, • Observe host employee’s service standards and communicate observations to management; assist in developing and implementing necessary plans of action, • Create and maintain wait list if necessary, • Effective use of OpenTable, • Provide guests with menus and answering any initial questions, • Seat guests at tables or in designated waiting areas, • Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers, • Respond to complaints and help resolve them or get a manager involved, • Answer phone calls, take reservations and answer any general inquiries guests may have, • A running knowledge of food and beverage menu, • Acknowledging guests as they leave, • Comply with health and food safety standards, • Restock floor and bathrooms as needed, • Maintain cleanliness in all areas of the host stand including counters,, • Minimum of 3 years in a host role is required, • High school diploma or equivalent preferred, • Ability to provide top notch customer service in a fast-paced environment, • A positive attitude and ability work well under pressure with all restaurant staff, • Does high-quality work while unsupervised, • Able to work in a standing position for long periods of time, • Able to safely lift and easily maneuver trays of food when necessary, • Willing to follow instructions and ask questions for clarification if needed, • Able to handle money accurately and operate a point-of-sale system, • Able to work in a busy restaurant environment Benefits: Get Paid $ to Refer your Friends* 50% dining discounts during shift 25% dining discounts at other Happy Hospitality locations Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off – vacation and sick** Free Uniform (Up to two branded T-Shirts) **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good StandingRequired Skills: Customer Service POS SystemsDepartment: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: Chicago Happy Hospitality is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. Powered by JazzHR F8s1TMz87i

Job DescriptionThe Study at University of Chicago is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, and inquiries. Under the direction of the Guest Service Manager, the Guest Service Agent is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Rate: $21.50/hr Responsibilities • Provide the highest and most efficient level of hospitality and customer service expected by our guests., • Complete the guest check-in and check-out processes, which include assigning guests their rooms and facilitating payment., • Maintains room inventory of vacancies, reservations, and assignments., • Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue., • Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area., • Attends guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints., • Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., • Provides assistance to other team members to contribute to the best overall performance of the department and the hotel., • Perform according to the company handbook in regard to policies, procedures, and regulations., • Ensure total awareness of in-house VIPs., • Maintain a safe and clean work environment., • Performs other duties as assigned by leadership. Fundamentals • Ability to maintain a friendly, cheerful, and courteous demeanor at all times., • Education: High school diploma or general education degree (GED)., • Experience: 1 year within a customer-facing role., • Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel., • Flexibility to work any shift, including evenings, weekends, and holidays., • Excellent verbal and written interpersonal communication skills., • Proficiency in English required. A second language is desirable., • Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment., • Ability to positively communicate and interact with all hotel departments., • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs., • Ability to stand for long periods of time in an indoor setting with a thematically climate-controlled workstation., • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation., • Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance of the University of Chicago in Chicago, Illinois. The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR uzogchMz5u

Job DescriptionDescription: JOB SUMMARY Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering and Reconcile and post daily revenue activity. ESSENTIAL FUNCTIONS • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Rewards Program and provide recognition and benefits to all present members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager., • Ensure all necessary reports and forms are completed daily., • Reconcile and complete all daily front desk agents’ work., • Run find trial balance to post rooms and close day., • Run accounts receivable reports., • Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions., • Book reservations for those guests who approach the Front Desk. Requirements: SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Extensive knowledge of the hotel, its services and facilities., • Must have excellent customer relations skills and leadership capability., • Must be detail oriented with outstanding organizational and communication skills., • Must have excellent leadership capability and customer relations skills. PHYSICAL DEMANDS • Must be able to stand and exert well-paced ability for up to 8 hours in length., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to exert well-paced ability in limited space., • Must be able to lift up to 15 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees., • Ability to spend extended lengths of time viewing a computer screen., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. AVAILABILITY This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.