Trabajos reservations en Miami, Florida - Page 2Crear alertas

Job DescriptionJob Summary Provide friendly, responsive service to create an exceptional dining experience for all guests by taking orders, making recommendations when appropriate, processing payments, and answering phone. Also perform other duties in the areas of food and final order preparation including preparing beverages, food and arranging food items. Activities & Responsibilities Primary o Promote, work, and act in a manner consistent with the mission of Sergios & Sergio's Cuban o Packages food, beverages, or desserts o Prepare bills for food and accept payment or make change. o Organizes and packs food items, such as sandwiches, salads, and ice cream dishes, according to standard portion sizes and recipe specifications or following directions. o Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. o Answers phones by Sergio's standards. Ensures all orders are placed and dispatched correctly to Sergio's standard. o Assist in dispatching drivers, takeout orders and closing tickets out. o Balance receipts and payments. o Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout. o Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. o Brew coffee and tea, and fill containers with requested beverages. o Attend all scheduled employee meetings and offers suggestions for improvement. o Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental o Take guests' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. o Order items needed to replenish supplies. o Packages salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses. o Deliver orders to kitchens and pick up and serve food when it is ready. o Dispatches all orders o Takes on Catering orders for stores o Arrange reservations for patrons of dining establishments. Tools & Technology (examples in parentheses) o Cappuccino makers o Carbonated beverage dispenser o Cash registers o Commercial use: o blenders, mixers o coffee grinders o coffee or iced tea makers o cutlery o dishwashers o food slicers o food warmers, grills, heat lamps, microwave ovens, ranges o scales o Credit card processing machines o Domestic kitchen or food thermometers o Espresso machines o Ice dispensers o Ice-making machines o Intercom systems o Laser printers o Milkshake machines o Non-carbonated beverage dispenser o Pocket calculator o Point-of-sale terminals and workstations o Point-of-sale software (Dispatchers, App Systems, ) o Soft serve machines o Touch screen monitors o Data base user interface and query software

Job Description The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Minimum of 3+ years' experience in a similar role., • Must have OpenTable and MICROS experience, • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8-10 hours., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job DescriptionSalary: Base + Commission Luxury Cruise Sales Advisor Position Summary: Are you an individual who is passionate about the cruising industry? Do you thrive in a fast-paced environment? Please note: this is an on-site position in North Miami Beach with a hybrid schedule (2 days remote) after 90 days of completion. Luxury Cruise Connections is looking for an individual that can take an opportunity, turn it into a customer, and eventually transition that customer into a long-term client; achieving loyalty by providing exceptional customer service, exceptional travel recommendations, and accurate reservations. The individual should be recognized as a subject matter expert, with the goal of making every client a referenceable account. The successful Luxury Cruise Advisor will use his/her knowledge and experience within the cruise industry to meet sales targets and customer experience satisfaction goals. As a Luxury Cruise Advisor, you must be an excellent communicator and possess great sales skills, while having a passion for delivering a world-class experience to our customer base. Essential Duties and Responsibilities: • Close sales with qualified leads to generate new business and ensure the clients needs are met., • Meet our monthly revenue goals., • Meet monthly metric goals., • Be a motivated self-starter capable of making over 70 dials a day., • Encourage potential clients to buy premium products and close the best possible deal., • Build customer relationships with existing clients by reaching out via phone calls, emails, SMS, or other forms of communication to increase the likelihood of them using our services again., • Maintain consumer prospect lists/contacts in our CRM database in order to identify client travel trends; Proactively and consistently seek opportunities to promote and sell our products based on client travel history., • Effective and consistent communication with your Concierge Specialist to provide exceptional customer service to your clients., • Knowledge and understanding of consultative selling environments to identify consumers budgets, timelines, and decision-making processes., • Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sales and meet/exceed revenue goals., • Use CRM's to maintain a database of current information on new sales opportunities as well as existing reservations., • Attend and actively participate in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to our clients., • Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met., • Maintains operation integrity by following policies and procedures., • Acquire in-depth industry and company knowledge in order to articulate cruise product features, benefits, and pricing and make recommendations to include promotions, itineraries, and products such as stateroom upgrades, onboard credits, and other shipboard amenities., • Perform other job-related functions as assigned. Qualifications, Knowledge and Skills: • High school diploma or GED required; bachelors degree preferred, • 3+ years of sales experience converting qualified opportunities in a sale, • Working knowledge of CRM software and the sales process, • General knowledge of world geography, • Familiarity with global luxurious travel destinations is recommended, but not required., • Ability to effectively use designated software to manage their book of business., • Be an excellent communicator., • Demonstrate ability to interact and cooperate with all company employees., • Excellent active listening skills in order to build rapport with customers., • Ability to relate and respond to the guests concerns and desires., • Be a motivated self-starter capable of making various dials a day., • Cruise or travel sales experience preferred. Please note: This employer participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you authorized to work in the U.S.

Job Description We are looking for a friendly, polished, and organized Hostess to be the welcoming face of our restaurant. The ideal candidate has excellent communication skills, a positive attitude, and the ability to manage a fast-paced environment with grace and professionalism. Responsibilities: * Warmly greet and seat guests in a timely and professional manner. * Manage reservations and waitlists efficiently. * Coordinate seating arrangements with the service team to ensure smooth operations. * Answer phone calls and provide information about menus, hours, and events. * Keep the host stand and entry area clean and organized at all times. * Assist with special events or large parties as needed. Requirements: * Previous experience as a hostess or in customer service preferred, but not required. * Excellent communication and interpersonal skills. * Well-groomed and professional appearance. * Ability to multitask and stay calm under pressure. * Flexible availability — nights, weekends, and holidays. * English required; bilingual (English/Spanish) is a plus. We Offer: * A professional and friendly work environment. * Training and opportunities for growth. * Employee discounts and staff meals. Buscamos una Hostess amable, organizada y con excelente presentación para ser la primera impresión de nuestro restaurante. La persona ideal tiene una actitud positiva, disfruta del trato con el público y sabe manejar un ambiente dinámico con elegancia y eficiencia. Responsabilidades: * Dar la bienvenida a los clientes con una sonrisa y guiarlos a su mesa. * Manejar las reservas y lista de espera de manera eficiente. * Coordinar la asignación de mesas junto al equipo de servicio. * Contestar llamadas y ofrecer información básica sobre el menú y horarios. * Mantener la recepción limpia y organizada en todo momento. * Asistir en la coordinación de eventos o grupos cuando sea necesario. Requisitos: * Experiencia previa como hostess o en atención al cliente (preferible, no indispensable). * Buena comunicación y habilidades interpersonales. * Inglés intermedio o avanzado (deseable). * Excelente presentación personal. * Disponibilidad para trabajar noches, fines de semana y feriados. Ofrecemos: * Ambiente de trabajo profesional y agradable. * Oportunidad de crecimiento en la industria gastronómica. * Entrenamiento y apoyo constante.

Job Description About Sexy Fish Miami: Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate. The Role: We are seeking a polished, professional, and energetic Host/Hostess to serve as the face of our restaurant. This role is perfect for someone who thrives in a high-volume, upscale environment and understands the importance of first impressions. Benefits: • Medical, Dental, and Vision Insurance, • 401(k) with company match, • Paid Time Off, • Generous discount off your bill, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, and much more What You’ll Do • Greet all guests warmly and professionally upon arrival, • Manage reservations and waitlists using Toast, • Maintain cleanliness and organization of the host/reception area, • Coordinate with floor staff to ensure smooth seating flow and accurate table management, • Assist with administrative or guest service duties as needed What We’re Looking For • Prior experience in customer service or hospitality (restaurant front desk/host experience is a plus), • Friendly, calm under pressure, and excellent at multitasking, • Strong communication and interpersonal skills, • Professional appearance and demeanor, • Reliable and punctual Physical Requirements To successfully perform the essential functions of this position, candidates should meet the following physical requirements, with or without reasonable accommodation: • Ability to grasp, lift, move, or push goods weighing up to 25 pounds, • Ability to remain in a stationary position for 8 or more hours during a shift, • Ability to navigate between tables, corners, and other tight restaurant spaces, • Moderate handling of trays and lifting as part of daily tasks, • Ability to work in an environment with varying noise and lighting levels Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged

Job Description About the Role: As a Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to warmly greet and seat guests, ensuring they feel welcomed and valued from the moment they enter the establishment. You will manage reservations and waitlists efficiently, optimizing the flow of guests to maintain a smooth dining service. Additionally, you will communicate effectively with the kitchen and wait staff to ensure that guest needs are met promptly. Ultimately, your role is crucial in creating a positive atmosphere that encourages repeat visits and enhances the overall reputation of our restaurant. Minimum Qualifications: • High school diploma or equivalent., • Experience as a hostess or in a similar role., • Greet guests upon arrival and escort them to their tables., • Manage reservations and maintain an organized waitlist., • Provide menus and inform guests about daily specials., • Coordinate with the kitchen and wait staff to ensure timely service. Strong communication skills are essential for a Hostess, as you will be interacting with guests and staff throughout your shift. Organizational skills will help you manage reservations and waitlists effectively, ensuring a smooth flow of guests. A friendly and approachable demeanor is crucial for creating a welcoming atmosphere that encourages guests to return. Problem-solving skills will be beneficial when addressing guest inquiries or resolving any issues that arise. Additionally, familiarity with technology, such as reservation systems, will enhance your efficiency in managing guest flow.

Job DescriptionPOSITION PURPOSE: Support the bartender’s needs in all areas, including but not limited to prep work (cutting and storing fruit, preparing garnishes, portioning batch cocktails, portioning juices, all while operating with FIFO system), maintaining cleanliness to the bar area and BOH staging areas (wiping down the bar, using sanitizer solution, replacing dish machine cleaning solution, washing and polishing all glassware, following weekly cleaning schedule to maintain bar displays to be dust-free and most appealing to the eye. Support the bar staff in providing exceptional service to our guests. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Set up bars with all essential products, glassware, garnishes, as well as rotating all products that may be needed by date and following FIFO., • Maintain the bars to standard and ensure that guest have the best experience possible., • Perform all side work required such as cleaning, stocking, and requisitioning supplies., • Break down bars, making a bottle count, and putting a requisition form together or the following day. Making sure the bar is set up and ready for the next bar shift. Thoroughly clean the bar top, back bar and all supplies/bottles to avoid stickiness and keep the bar area smelling fresh., • Follow all appropriate policies and procedures while constantly striving to improve all standards of operation., • Ensure prompt and courteous service to guests to ensure guest satisfaction. Promptly follow-up on all guest requests and/or complaints. Please know to involve a manager on duty if you are unable to solve the situation in which you are presented with, communicate all situations clearly. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of bar operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to remember, recite and promote the variety of menu items., • Willingness and ability to taste food & beverage items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare/Never Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Occasional Travel Rare/Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant), • Use of gloves especially when handling ready to consume products, • Back belts for heavy lifting, • Aprons, • Uniform standards as specified per management in F&B Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate required. EXPERIENCE At least 1- 2 years relevant experience in food & beverage service industry. LICENSES OR CERTIFICATES ServSafe Food Handler Certification. TIPS certification. CPR Certification is beneficial. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description We are seeking motivated, detail-oriented individuals with a passion for travel and helping others plan meaningful experiences. This remote opportunity involves assisting clients with vacation planning, including cruises, all-inclusive resorts, and customized travel itineraries. Full training and ongoing support are provided, making this an excellent fit for those exploring a new direction or adding a flexible role alongside existing commitments. This is a client-focused, service-oriented opportunity that values professionalism, communication, and organization. Responsibilities include: Assisting clients with travel planning and reservations Communicating with suppliers and clients via phone and email Managing travel details from booking through departure Providing a high level of customer service Ideal candidates: Enjoy working with people Are organized and self-motivated Are comfortable learning new systems Value flexibility and remote work What's offered: Remote work environment Flexible scheduling Training and mentorship Industry tools and support If you're interested in learning more about this opportunity and seeing if it's a mutual fit, reach out today.

Job DescriptionPOSITION PURPOSE: Supervise the general job performance of all reservations agents to ensure highest level of quality to all stakeholders, including but not limited to individual callers, group guests, spa and tee-time customers, as well as all internal guests. Supports Reservations Manager, Assistant Reservations Manager, and Reservations Sales Agents. Has oversight of the Reservations department in absence of Reservations Manager or Assistant Reservations Manager. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Ensure the adherence of all agents to the professional standards set forth by the company., • Monitor and report on agent productivity using NAVIS System, including shop scores, Upselling, talk time, conversion, and any other standard as set by the department leader., • Daily review of NAVIS calls compliance, outbound sales, and trends., • Coaches and mentors agents on how to close sales and increase revenue., • Answers Reservations phone calls and be available to assist guests with issues pertaining reservations that an agent might not be able to handle on their own., • Processes VIP Reservations, Wholesale Reservations, or Negotiated Reservations within 24 hours., • Processes daily No Shows, Cancellations, and Long Stay Reservations to collect revenue., • Processes OTA No Shows/Cancellations and updates via Extranet, • Interview, train and supervise reservation agents for the efficient operation of the department., • Manage the departmental schedule, and ensure all shifts are covered., • Monitor performance and give feedback according to established standards., • Work closely with the Catering Sales team to ensure zero errors in the processing of group lists, inventory management of group blocks, set up billing and routing, and room assignments if required., • Work closely with Front Office team to ensure any guests inquiries are answered in a prompt, efficient manner. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists Director of Reservations to ensure the efficient operation of the Reservations Department, • Researches and coordinates meeting materials for reservation meetings., • Monitors reservations agents with coaching and counseling and assists Reservations Manager in all disciplinary actions regarding reservations agents., • Manages quality control of reservations., • Handles guest complaints and assists reservations agents in problem solving techniques., • Assists in the capacity of reservation agent when needed., • Initiate and prepare reports as required. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Excellent oral and written communication skills., • Ability to manage and work with outside groups and agencies., • Excellent organizational skills., • Ability to work well under pressure., • Proficient in Microsoft Word, Excel, and PowerPoint Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Standing Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#20 lbs.) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School Diploma or equivalent required. College degree preferred. EXPERIENCE Two years with travel industry reservations system and hotel property management systems mandatory. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionJob Summary Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return. Activities & Responsibilities Primary • Promote, work, and act in a manner consistent with the mission of Sergios & Sergios's Cuban, • Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems., • Collect payments from guests., • Write guests' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff., • Prepare checks that itemize and total meal costs and sales taxes., • Take food or beverages orders from guests. Supplemental o Provide guests with information about local areas, including giving directions. Tools & Technology (examples in parentheses) o Bar code reader equipment o Cash registers o Commercial use cutlery o Credit card processing machines o Paging controllers o Point-of-sale receipt printers o Point-of-sale terminals and workstations o Touch screen monitors o Point-of-sale software (Compris Advanced Manager's Workstation; Compris; Hospitality Control Solutions Aloha Point-of-Sale; ICVERIFY; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinnerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)

Job DescriptionBenefits: • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance Responsibilities & Duties: • Greeting customers as they walk into the restaurant, • Helping guests with reservations and guiding them to their table, • Giving guests accurate wait time estimates and seating them in the waiting area, • Providing customers with menus and answering any initial questions they may have, • Optimizing seating at different tables to ensure an even workload for wait staff, • Answering phones and scheduling reservations with large partiesSkills & Qualifications:, • High school diploma or GED (Preferred), • Prior customer service experience in the hospitality industry, • Positive attitude and interpersonal skills, • Good communication skills and phone etiquette, • Flexibility when working alternating shifts, • Ability to stand for long periods of time

Job DescriptionWe are building world-class luxury brands in cigars, fine dining, and entertainment, and we’re seeking a polished, professional Entertainment/VIP Reservation manager to join our team. This is a rare opportunity to be part of one of Miami’s most ambitious premium lifestyle destinations — combining Michelin‑level cuisine, bespoke cocktails, elite cigars, and unforgettable guest experiences.About the Role We are looking for a dynamic, service-oriented VIP Reservation & Entertainment Manager with a strong background in upscale hospitality and guest relations. The ideal candidate will be a natural host, skilled in curating memorable evenings, cultivating VIP relationships, and coordinating entertainment programming that elevates our venue to world-class standards. What You’ll Do: * Manage and oversee VIP reservations, table bookings, and private events with precision and discretion * Act as the primary point of contact for high-profile clientele, delivering personalized and seamless experiences * Coordinate entertainment programming, including live music, DJs, dancers and special performances * Work with the operations, marketing, and service teams to design and execute premium events and activations * Anticipate guest needs, offering tailored recommendations on dining, cocktails, and cigar pairings * Build long-term relationships with guests, talent, and partners to grow our VIP and entertainment network * Maintain the highest standards of hospitality, ensuring every guest encounter feels bespoke and memorable Ideal Candidate: * 3+ years of experience in luxury hospitality, nightlife and entertainment management * Strong network of entertainment contacts and VIP clientele. * Polished, poised, and professional in both presence and communication * Ability to multitask in a fast-paced, high-volume environment while maintaining composure * Exceptional organizational skills and attention to detail * Knowledge of fine dining, premium spirits, and cigar culture is a plus * Miami-based Powered by JazzHR qFqJXxTPtB

Job Description Place of Work: Onsite or Remote Responsible To: Director of Revenue; Hotel Manager Overall Scope and Responsibility: Supervise, train, schedule, and evaluate Reservation staff ensuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors, and other departments. Oversee that group business is processed and reflected properly in the system. Oversee that wholesale business is processed and reflected properly. Will support and ensure the performance of staff in accordance with Think Hotel Groups Standards of Service. Essential Job Function: 1. Employs yield management principles and techniques to develop and implement effective inventory procedures to maximize occupancy and profitability of hotels., 2. Maintain complete knowledge of and comply with all Front Office and Reservations departments policies/service procedures/standards., 3. Maintain complete knowledge of correct maintenance and use of computers, telephones & other equipment., 4. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and at any time., 5. Maintain positive guest relations at all times., 6. Resolve guest complaints, ensuring guest satisfaction., 7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas., 8. Maintain complete knowledge of: • All hotel facilities/services, hours of operation., • All guest room layouts, bed types, décor and locations., • Room availability for any given day and at any given time., • Restricted dates, rates and room types., • All room rates, packages and promotions., • Specific arrangements between hotel and travel agencies, and outside channels., • Entertainment/special events scheduled in the hotel., • Access all functions of the computer system. 9. Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals., 10. Ensure that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands., 11. Coach and counsel staff, formally documenting when necessary, 12. Communicate anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.)., 13. Update departmental information board and periodic updating of reservations and front office manuals, SOPs and reference tools., 14. Ensure staff's knowledge of hotel services, features and amenities as well as needs selling principles., 15. Prepare and communicate assignments to the staff. Assign additional tasks as they arise., 16. Respond to incoming calls during high volume periods., 17. Assist with guest check ins/outs during high volume periods., 18. Access and ensure that Reservation Agents properly access all functions of Reservations system., 19. Monitor and ensure that Reservations, and Front Office staff perform their job functions to the hotel's standards., 20. Monitor and ensure that all reservations (including manual) are input into the system., 21. Monitor reservations requested by fax, e-mail and mail., 22. Ensure guest history accounts are kept current., 23. Ensure processing of advance deposits, refunds of such and confirmation of both are communicated to customers., 24. Monitor group reservation activity daily and communicate status with Sales Department. Follow up on tentative sales bookings with respective Sales Manager to update status., 25. Ensure group files are accurate and kept current, pointing out any errors or issues if found., 26. Ensure that group requirements are entered from the sales booking recap sheet within 24 hours of receipt, accurately, including client name, program dates, room type(s), room rates, method of booking, and appropriate billing., 27. Process revisions received from Sales after checking availability; resolve any discrepancies., 28. Act as secondary contact between hotel and client regarding group block maintenance. • Weekly/monthly follow-up with Sales manager/client regarding block status, • Works closely with Sales manager/client to ensure timely submission of rooming lists, • Make necessary changes (as instructed by Sales Manager or client) to the room block, such as reservation name changes, arrival/departure changes, change in room assignment, and changes to billing., • Provide Sales Manager/client with updated reservations count/lists upon request, • Respond to Sales & Revenue Managers/client requests within 24 hours of receipt 29. Ensure that group room blocks are released to general inventory after group's cut-off date or cancellation, or as instructed by Director of Revenue., 30. Ensure that rooming lists are input into the system within 24 hours of receipt., 31. Pre-block group rooms where special requests are made., 32. Maintain wholesaler allotments related to yield decisions., 33. Create and maintain Special Events contracts with Sales Manager., 34. Coordinate and process guest e-mail collection, respond to any web site guest correspondence., 35. Create and maintain confirmation correspondence templates., 36. Assist Reservations staff whenever necessary in performing all job functions., 37. Conduct a two-week formal training program on the required job functions with criteria expected and department orientation with new hires, including a review of shop expectations., 38. Staff development including hiring, staff motivation, coaching/counseling, and documentation including probationary and annual reviews., 39. Work closely with other key departments to effectively accommodate guests' special requests and amenities, ensuring open lines of communication with these key departments facilitates the reduction of operational challenges., 40. Communicate designated VIP reservations to the Hotel Manager and Director of Front Office and department managers, including: • Daily response to VIP requests within 24 hours of receipt, • Daily input of VIP room requests within 24 hours of receipt, • Responsible for VIP reservation accuracy including dates, rates, room type, billing and special requests 41. Work closely with the DOR and Hotel Manager in determining the percentage for overbooking., 42. Review no-show reservations and process charges. Track group no- show reservations and distribute to Sales Department., 43. Compile reports on no-show for future business forecasting as necessary., 44. Compile daily denials report denoting denials by LOS, Rate, Availability, Inquiry, Hang-ups and review with Hotel Manager and Revenue Director., 45. Compile and report conversions weekly from Calling Center., 46. Review reservations agent activity report daily for accuracy of codes, rates and guest information as it relates to market segmentation, source of business and accounting SOP's., 47. Communicate room availability (particularly status changes on any date) to Reservations staff, Guest Service Agents, Hotel Manager and DOR., 48. Review any reservations erroneously taken during restricted dates with individual responsible., 49. Monitor wait list and determine priority of guests to be contacted for room availability., 50. Review Travel Agency Commission Report weekly for accuracy; resolve any discrepancies., 51. Ensure usage of Nuvola by all reservations staff and follow proper procedures, 52. Maintain supply levels and legibly document needs on a requisition., 53. Organize and set up office files on designated reference or resource information; keep filing up-to-date., 54. Under direction of Revenue Director, prepare and distribute weekly/monthly/annual forecasts., 55. Prepare and submit daily/weekly payroll records., 56. Attend designated meetings, including weekly Revenue and Sales meetings and Resume meetings along with weekly Manager's meeting., 57. Professionally represent the hotels in client and industry functions as directed by Hotel Manager., 58. Review status of assignments and any follow-up action with Hotel Manager. SECONDARY JOB FUNCTIONS • Assist in marketing projects as assigned., • Contact area hotels and comp set hotels for availability and rates., • Fill in tasks of the Director of Revenue when they are not present and/or away STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other associates or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Job Description The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Minimum of 3+ years' experience in a similar role., • Must have OpenTable and MICROS experience, • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8-10 hours., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job DescriptionCompany Description We are looking for Reservations Supervisor to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description Job Purpose: Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist the property in maximizing the relationship between guests, travel agents and third parties in line with Delanos’ culture. The Supervisor will follow and adhere to Forbes Five Star call standards in every interaction and will be responsible for achieving or exceeding the call standards as determined by Forbes and Delano. Duties & Functions: • Processing travel agent commissions., • Processing of group request as well as blocking reservations., • Processing of the company hotels, restaurants and nightlife reservation requests., • Liaison between sales manager and operational managers., • Answer all phone calls promptly and in a courteous manner in keeping with Forbes and Delano standards, • Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites and meeting rooms., • Be aware at all times of the selling status of the hotel, availability and upsell opportunities., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Follow up on any guest or colleague requests to ensure satisfaction in a friendly and professional style., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence via reservations inbox., • Be aware of and adhere to the rules and regulations of the hotel and the Reservations department., • Participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale, • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionRemote Travel ConsultantNiche Market: All-Inclusive Resorts Remote | Part-Time | United States About the Opportunity Pearls & Stars Exclusive Travel LLC is expanding our team and seeking motivated individuals to join us as Remote Travel Consultants specializing in All-Inclusive Resort Vacations. This opportunity is ideal for individuals who enjoy helping clients plan stress-free, luxury travel experiences and are seeking a flexible, remote role with structured training and ongoing support. Our All-Inclusive Resort Specialists work independently while being supported by an experienced leadership team, proven systems, and established supplier partnerships. What Youll Do • Assist clients with planning and booking all-inclusive resort vacations, • Research and recommend resorts based on client preferences, budgets, and travel goals, • Coordinate accommodations, resort packages, transfers, and amenities, • Create customized vacation recommendations and itineraries, • Manage reservations, documentation, and travel details, • Provide professional customer service before, during, and after travel, • Complete supplier and destination training related to all-inclusive resorts, • Enjoy planning travel and helping others, • Have strong communication and organizational skills, • Are detail-oriented and client-focused, • Are comfortable working independently in a remote environment, • Are willing to complete required training and certifications

Job DescriptionLead the Front of House at Casa Terra – Supervisor FOH Are you passionate about creating exceptional dining experiences and leading a team to success? Casa Terra, a new healthy Mediterranean restaurant, is looking for a Supervisor FOH (Front of House) to join our growing family. With a focus on fresh, wholesome flavors and a commitment to sugar-free and gluten-free options through our Sweet Corder offerings, we’re redefining what it means to enjoy healthy dining. If you have a knack for hospitality and at least 1 year of experience in a similar role, we’d love to hear from you! What You’ll Be Doing As the Supervisor FOH, you’ll be the face of Casa Terra, ensuring smooth operations and delivering an outstanding guest experience. Your responsibilities will include: • Leading and motivating the front-of-house team to provide warm, attentive service., • Overseeing daily operations, including table management, reservations, and customer inquiries., • Ensuring the dining area remains clean, organized, and welcoming at all times., • Handling guest feedback professionally and resolving any issues promptly., • Supporting team training and fostering a positive, collaborative work environment., • 1 year of experience in a supervisory or leadership role in the food service or hospitality industry., • Strong communication and organizational skills., • A passion for delivering exceptional customer service., • The ability to multitask and stay calm under pressure. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description The role… At Soho House, the Assistant General Manager (AGM) is responsible for supporting all aspects of the business in conjunction with the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, an Assistant General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As an Assistant General Manager, you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The Assistant General Manager works very closely with internal and external stake holders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities. A successful Assistant General Manager will collaboratively partner with the General Manager to develop goals and actionable items required to optimize performance and profitability. Main Duties • Strategic business partner and influential leader who communicates effectively with internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation, • Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews, • Execute action plans on time and budget to support business improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff, • Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards, • Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities, • Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by local General Manager, • At least 7-10+ years managing high-volume Food and Beverage (F&B) and experience managing operations specific to; Front Office, Rooms, Housekeeping, Maintenance and Reservations, • Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests, • Assist with interviewing all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning, • Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys, • Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink., • Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Parental leave, • Profit sharing, • Training & development, • Tuition assistance Essential Duties and Responsibilities: Operational Leadership: • Direct comprehensive restaurant operations, ensuring optimal performance across all service areas., • Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management., • Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service., • Manage shift operations, including scheduling, staff training, and performance evaluation., • Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting., • Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business., • Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends., • Monitor customer feedback and implement necessary operational improvements to enhance the dining experience., • Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment., • Handle HR issues and communicate effectively on urgent matters., • Actively participate in community events and foster relationships with local businesses and stakeholders., • Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction., • A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations., • Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management., • Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices., • Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment., • Deep understanding of P&L statements, budgeting processes, and cost control measures., • Availability to work flexible hours, including evenings, weekends, and holidays.

Job Description Our valued client, the leader in supply chain logistics, is seeking an Administrative Assistant on a contract basis. Job Description: • Exceed our customers’ expectations, participate in initiatives that improve our portfolio., • Complete the Move-In Checklist, prepare the Welcome book with the property manager, and assist with customer onboarding., • Arrange for utility transfer upon customer move-out or move-in., • Contact existing customers and vendors as necessary to receive current and correct proof of insurance coverage, HVAC maintenance contracts, and emergency contact lists., • Post monthly customer charges in YARDI and print out aging reports for property managers’ review., • Review PeopleSoft coding prior to property managers’ approval., • Review vendor monthly statements and request outstanding invoices for processing., • Assist property managers with customer repair requests and coordinate with maintenance technicians and vendors, as necessary., • Assist with customer and employee relation activities (appreciation event, renewal gift, customer surveys, etc.)., • Coordinate all office management responsibilities (internal office supplies, team functions, etc)., • Manage all office vendors (janitorial, security, etc), • Upload historical customer, vendor, and property documents to the DRS., • Schedule and organize meetings, conference calls, and appointments., • Prepare items in relation to meetings, including but not limited to, creation and assembly of documents for distribution, coordination of site reservation, meal orders, attendance confirmations, participating in/traveling to certain meetings as needed, and interacting with attendees to address questions or issues on event., • Coordinate travel arrangements, including air reservations, scheduling options, hotel reservations ,and car rental reservations. Develops travel itineraries to correspond with current schedules., • Lead the completion and processing of expense forms for assigned staff. Tracks corporate credit card payment schedule and ensures timely processing and payment., • Assist in the creation of department or group budgets and tracking expenses against budget throughout the year., • Assist with vendor contract preparation via DocuSign and manage the completed documents., • Maintain and organize electronic company folders, • Receive, direct, and follow up on incoming phone calls., • Assist assigned staff on operational tasks and initiatives., • All other administrative duties as assigned by the supervisor. Tell us if you’re ready. • Requires a High School Diploma or General Education Degree (GED) plus three years’ experience in an administrative role or related field and/or training., • Ability to carry out specific oral and written instructions., • Meticulous attention to detail and accuracy., • Execute responsibilities with a sense of urgency and follow-through., • Ability to collaborate with operations, accounting, and leasing team members to complete various projects and assignments., • Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and the Prologis team., • Ability to use computer software and web-based applications., • Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook, Teams)., • Demonstrate ability to manage multiple projects and tasks daily with efficiency and accuracy., • Ability to organize and prioritize work assignments to meet deadlines., • Good record keeping of projects to assist assigned staff in scheduling and payment processing., • Positive, proactive work ethic and approach., • Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.

Job Description The Chief Concierge role anticipates the needs of residents and executes all requests in a timely fashion. The role is instrumental in creating a luxury environment and executing five-star service exceeding expectations in customer service. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Job Duties and Responsibilities: ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Manage the Concierge Office at a Luxury Residential Condo, • Ensure customer needs are met by providing directions, suggestions for restaurants, including travel. Arrange for special requests for residents upon their request to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the resident’s needs., • Coordinate special events or special projects as assigned., • Provide information on the geographical area. Suggest site-seeing locations and arrange tours., • Conduct all concierge services for the association as an ambassador with integrity and in a professional manner at all times., • Respect all residents’ privacy, information, perspective, priorities, times, and resources., • Establish relationships with local merchants and service providers., • Maintain a warm and friendly demeanor at all times., • Communicate with residents and guests concerns to management promptly., • Arrange for move-ins and move-outs once Management has approved as well as return to property instructions for a warm welcome back to their home., • Receive all lost and found items; keep a log of lost and found items., • Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom., • Prepare weekly activity reports as required and submit to management., • Review calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets and hours of operation daily in order to answer questions intelligently and to help direct members., • Acts as manager on duty when management is not on property and address any issues related to the building or service. Communication Proficiency Customer/Client Focus Discretion Initiative Leadership Team member leads by example, consistently conveying a positive attitude, passion, and pride in your work. Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner. JOB REQUIREMENTS • At least High School Diploma or equivalent. Associate’s degree preferred, • Experience in a similar role leading the Concierge Desk or Concierge Office, • 5+ Years of hospitality experience, • Experience with computers and software used in an office environment., • Must have excellent communication skills; verbal and written to convey information and ideas clearly. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move items up to 25 pounds and must occasionally lift or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is full time and regularly requires early morning, late night and occasional weekend work to attend pre-planned events TRAVEL Travel is primarily local during the business day. Employee reports to the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description This is a temporary, residential position. You will assist with the daily operations of our intense but incredibly rewarding program, counsel, and supervise international teenagers and young adults by supporting the academic team, the excursion team, and our clients (students and chaperones). Locations and Camp Dates: • New York: St. John’s University (Queens Campus). Dates: June 15th – August 16th, • New York: Stevens Institute (Hoboken Campus). Dates: July 6th - August 3rd, • Miami: University of Miami (Coral Gables Campus). Dates: July 5th – August 3rd Your key tasks will consist of, but not be limited to: Student Supervision: • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times., • Make sure students adhere to the YES USA Student Code of Conduct., • Inform management immediately if there are any issues and initiate appropriate disciplinary actions. Academic Support: • Follow up with students/agents on missing English placement tests., • Prepare weekly student rosters and distribute them to teachers., • Assist teacher with technology in the classrooms., • Check student attendance and help follow up on absences., • Make and print out student end-of-course certificates., • Make copies of teaching and student materials, whenever required., • Assist the ESL department with any requests/problems they may have. Excursion/Activity Support: • Confirm existing bookings or assist in placing new orders to book tickets to excursion sites., • Help order MetroCards., • Assist activity counselors in preparing for excursions/activities., • Help manage departures for excursions and solve any problems., • Lead excursions, in case of emergencies, and take pictures/videos of students., • Help plan and coordinate on-campus games and activities., • Assist the excursion team with any requests or problems they may have. Meal Duties: • Supervise students during mealtimes on campus by ensuring they behave appropriately (e.g. clean up after themselves, do not take any food out, etc.) and help solve any issues., • Liaise with the cafeteria and provide any information they may request., • Manage food deliveries on campus from ordering to food distribution, and cleaning up a dining area, etc., • Keep track of inventory for food deliveries., • Research local cafés/restaurants within the budget where students can eat, • Make reservations for group dinners. Arrival/Departure Responsibilities: • Check student Pre-Arrival paperwork and send follow-up emails to agents,students, or parents., • Liaise with YES USA agencies as well as the hosting institution in preparation of room matchings, student IDs, etc., • Assist in preparing for arrival/departure days (e.g. room inspections, welcome packets, new student orientation, and campus tour, etc.)., • Book and coordinate arrival/departure airport transfers., • Meet and greet students at the airport and accompany them to the campus via private shuttle or taxi, whenever needed., • Help new students check in and settle in., • Assist with student room inspections and check-outs on departure days., • Update welcome presentations and set up rooms for student orientations, • Collect student pictures/videos, prepare fun video presentations, and set up a room for end-of-course ceremonies. Administrative/Miscellaneous • Participate in setting up and closing down summer school., • Help in purchasing office/camp supplies and managing the inventory., • Answer phone calls, emails, and messages., • Keep the school database updated., • Liaise with the hosting institution and YES USA agencies and assist with any questions/requests., • Assist students/chaperones with any questions/requests., • Wash YES USA T-Shirts, whenever needed., • Coordinate linen exchange and room cleaning., • Collect pictures and videos and regularly update them our social media., • Make sure the office/common areas are tidy., • Open and close the office for the day., • Assist in taking care of sick students (order/deliver food to sick students, accompany to the hospital, regularly check on them, etc.)., • Attend and actively participate in all staff meetings and professional development workshops., • Complete additional administrative tasks, including help in the daily operation of the camp, running errands, etc., • Assist at any time, whether on duty or not, with emergency situations., • Manage any problems or incidents and report to the management team., • Currently enrolled in an accredited US university and provide proof of a 3.0 GPA or higher., • Native fluency in English., • Effective written and oral communication skills., • Positive attitude., • Proactive behavior., • Good teamwork skills., • Endless enthusiasm and energy., • Fun and outgoing personality., • Excellent communication skills., • High level of responsibility and authority., • Punctuality., • Strong organizational skills., • Independence and strong problem-solving skills., • Strong customer service ethics., • Ability to grasp new concepts and apply them quickly and efficiently., • Ability to remain calm under pressure and always show a positive attitude to clients even when problems and emergencies arise., • Flexibility in terms of work assignments., • 6 working days per week, • 48 hours per week in NY and California, • Salary: $300 per week, paid on a bi-weekly basis., • Housing: Accommodations provided on campus in a shared dorm, • Professional Experience: Gain hands-on experience working alongside the management team in a dynamic, international summer camp environment., • Networking: Connect with experienced educators, camp leaders, and fellow interns from diverse backgrounds. Prior to offering a job to selected candidates, YES USA will: • Complete a reference check (names and contact details of three references are required)., • Run a background check. Upon signing a job offer, successful candidates will be required to: • Submit a copy of your university transcripts along with other new hire paperwork.

Job DescriptionDescription: Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued guests. Our commitment to excellence extends to every aspect of our operations, and we're currently seeking passionate individuals to join our team. Position Overview: As a host/hostess, you will play a crucial role in starting our guests amazing dining experience off on the right foot. As the first and last point of contact for our guests, the Host plays a vital role in setting the tone for the overall dining experience. Responsible for providing a warm, welcoming, and organized entry point, the Host ensures a smooth and efficient flow of guests throughout the restaurant. Responsibilities: • Welcome guests with a warm smile., • Manage waitlist and reservations efficiently., • Answer incoming calls from guests and assist with general inquiries, reservations, takeout orders as needed., • Assist with guest requests or accommodations such as seating preferences, high chairs, or any additional special requests., • Support takeout/pick up orders as needed., • Monitor cleanliness and presentation of host stand, entrances, menus, and guest areas throughout shift., • Utilize technology such as SevenRooms to seat guests., • Wages paid weekly., • Growth opportunities., • Competitive pay., • 401(K) savings plan., • Health benefits (upon eligibility)., • Employee discounts.Requirements:, • Previous experience in a fast-paced restaurant; minimum 2 years in a host/hostess role., • Experience working with SevenRooms., • Ability to work efficiently in a fast-paced environment and multitask effectively., • Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene., • Excellent communication skills and a team-oriented mindset.

Job Description We are a busy mobile veterinary dermatology practice that only sees pets with skin and ear problems. We are seeking a part time to full time veterinary receptionist. The job responsibilities and description are outlined below. Previous receptionist experience preferred. Must be willing to drive to all locations (North Miami, South Miami and Homestead). You must be dependable, detail oriented, have self initiative, be a quick learner and have great customer service skills. It's a plus if you speak Spanish. Salary will depend on experience level. Our application process entails: reviewing a current resume, filling out our application form, reference contact, phone interview and then work interview. Watch our video on You Tube so that you see what we are all about and then message us so that you can be part of our great team: COVID 19 Disclaimer: We are a veterinary business that is considered essential and still seeing patients. We care for our staff and are doing everything possible to protect them. We are only seeing clients thru curbside service, therefore, clients are not allowed into the clinic. All communication with client is done over the phone. We provide PPE for our staff. Position Summary A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. They communicate with clients in person, by phone, text and e-mail. Job Responsibilities Client Relations Duties, 80%: • Greet clients and pets by name, • Answer phones promptly and professionally using a multi-line phone system, • Screen and route calls to appropriate staff, • Provide phone shoppers with descriptions of services first, price last, • Receive and transmit faxes, • Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information, • Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required, • Ensure the reception area and exam rooms have current reading materials (within two months of publication date) and are clean and odor free, • Check medical and computer records for accurate client addresses, phone numbers and e-mails, • Schedule appointments and surgeries according to hospital scheduling guidelines, • Make surgery and appointment confirmations calls, • Answer clients’ questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases, • Address clients as Mr., Mrs. or Miss, • Always refer to the veterinarian as doctor. Do not use the doctor’s first name in the presence of clients., • Prepare consent forms, estimates/treatment plans and be able to discuss the hospital’s financial policies with clients, • Sell retail items and pet food, • Maintain a clean, neat reception area and front desk, • Enter accurate charges, • Explain invoices to show value for the care provided, stating all services and products provided before the total, • Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks, • Verify the eligibility of clients with charge accounts (where applicable), • Print or record the end of day financial balances, ensuring they are accurate, • Know fees for routine services, • Update reminders, • Backup computer records according to practice’s operating procedures, • Maintain adequate supply of client education materials in the reception area (i.e. brochures, handouts, business cards, etc.), • Prepare forms such as new client registration, medical records and lab results, • Review medical records of discharged patients for completeness and accurate charges. Based on your review, refer medical records to a doctor or technician for further review., • Schedule rechecks and enter callbacks, • Prepare welcome packets for new client folders/gift bags, • Ensure treatment and procedure forms are signed and an emergency number is noted, • Admit/discharge or delegate admission and discharge of patients for procedures to appropriate hospital staff, • Maintain appointment book and procedure reservations, • Retrieve, update and file patient medical records, • Keep reception desk and waiting room neat and clean, • No eating is allowed at the front desk, • Clean up after pets’ accidents in the reception area, exam rooms and exterior sidewalks and parking lot, • Water and maintain plants in waiting and exam rooms, • Collect specimens that clients bring in for lab analysis, label and take to the lab area. Note the date and time of specimen collection in the appropriate hospital log to ensure they are completed and the client is notified of the results. Place corresponding medical file in appropriate area., • Call clients whose pets are overdue for services, • Purge files according to practice-management policies, • Have a thorough knowledge of flea/tick preventatives, • Sell and promote retail items, • Mail thank-you, sympathy and welcome cards Educational Requirements: • High school diploma or equivalent, • Ability to work in a fast-paced environment, • Computer literacy, • Understand veterinary terminology, • Exceptional customer service skills, • Keep accurate medical records, clerical work, • Educate clients, • Promote hospital products and services, • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance, • Endure sitting, standing and walking on hard floor surfaces for extended periods, • Type information for patient records and prescription labels into the computer, • Able to work in noisy work conditions with sounds from animals and equipment, • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

Job DescriptionBenefits: • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance Responsibilities & Duties: • Greeting customers as they walk into the restaurant, • Helping guests with reservations and guiding them to their table, • Giving guests accurate wait time estimates and seating them in the waiting area, • Providing customers with menus and answering any initial questions they may have, • Optimizing seating at different tables to ensure even workload for wait staff, • Answering phones and scheduling reservations with large partiesSkills & Qualifications:, • High school diploma or GED (Preferred), • Prior customer service experience in the hospitality industry, • Positive attitude and interpersonal skills, • Good communication skills and phone etiquette, • Flexibility when working alternating shifts, • Ability to stand for long periods of time

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: Directly supervise and coordinate activities of workers engaged in preparing and serving food in The Alley restaurant. Duties and Responsibilities: • Perform various financial activities, such as cash handling, deposit preparation, and payroll., • Compile and balance cash receipts at the end of the day or shift., • Keep records required by government agencies regarding sanitation or food subsidies., • Investigate and resolve complaints regarding food quality, service, or accommodations., • Maintain food and equipment inventories, and keep inventory records., • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner., • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance dining facilities., • Establish standards for personnel performance and customer service., • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary., • Greet guests, escort them to their seats, and present them with menus and wine lists., • Schedule service staff hours and assign duties., • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control., • Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance., • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety., • Monitor employee and patron activities to ensure liquor regulations are obeyed., • Take dining reservations., • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs., • Microsoft Office Suite, • Groups and Events database software – Tripleseat and CVENT, • PMS – Opera Cloud, • POS – Micros, • Guest Service Management System – HotSOS, • HRIS and Payroll – ADP TotalSource, • Google Suite, • Procurement Software – iBuy Efficient by Avendra, • Craftable Qualifications: • High school graduate or equivalent. A hospitality or culinary arts degree is preferred., • A minimum of 2 years of supervisory experience in food service, preferably within luxury hotels and / or restaurants., • Must be able to speak, write and understand English. Ability to communicate in Spanish and / or Haitian Creole desirable., • Proper industry work experience, demonstrating progressive career growth and a pattern of exceptional performance., • A professional attitude is required., • Ability to work independently and as a member of various teams and committees., • Excellent time management skills., • Proven track record of team management, organizational and coaching skills to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc., • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan, • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Physical Demands and Work Environment: • Continually required to stand, • Continually required to walk, • Occasionally required to sit, • Continually required to utilize hand and finger dexterity, • Continually required to climb, balance, bend, stoop, kneel or crawl, • Continually required to talk or hear, • Continually work near moving mechanical parts, • Occasionally exposure to extreme heat or cold (non-weather), • While performing the duties of this job, the noise level in the work environment is usually moderate, • The employee must occasionally lift and /or move more than 50 pounds / continually lift and / or move up to 20 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Depth perception and ability to adjust focus The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Job Description Seeking an Office Assistant committed to providing premier client service while performing a wide variety of assignments in a team environment. The Office Assistant has good communications skills, the ability to prioritize workloads and maintain the kitchens and office supplies for the office. General duties include managing space reservations, point of contact for facilities related issues and providing on site IT support as needed. Office Assistant Responsibilities: • Manage space reservations via hoteling software system for workspaces and conference rooms, • Manage and maintain inventory of kitchen and office supplies, including printer paper and toner supplies, • Maintain hoteling offices, workstations and conference rooms, including room set-ups and break down, • Place catering orders, including set up for office meeting meals, • Provide support for client deliverables as needed, • Manage mail, Fed Ex, UPS and courier requests, • Act as point of contact for facilities related requests. May utilize property management work order system, • Provide reception coverage as required, • Provide limited trouble shooting of office equipment and kitchen appliances, • Provide limited IT support for office, i.e. conference room AV, video conference equipment support, desktop equipment trouble-shooting, • High School Diploma/GED required, • 1 year of related experience in an office support or related role preferred, • Proven commitment to providing exceptional client service and ability to build rapport and effectively interface with all levels within the firm, • Strong verbal and written communications skills, • Proactively manage multiple tasks and prioritize workload to meet deadlines, • Ability to interact and team with individuals at all levels, • Proficient in Microsoft Office Suite and aptitude for learning internal programs and software, • Ability to follow-up and address issues in a timely and prompt manner. Informing stakeholders and team members of status, • Strong attention to detail, commitment to producing accurate work

Job DescriptionWe're looking for polished and welcoming Maitre D' to join our opening team! This is your opportunity to be part of something fresh, vibrant, and full of energy - where coastal Mediterranean flavors meet Miami Beach style and hospitality. As a Maitre D', you will oversee the flow of service by managing reservations, walk-ins, and seating assignments while maintaining a polished and professional presence. Your role is key in ensuring an exceptional guest experience from arrival to departure. RESPONSIBILITIES: • Greet guests warmly and manage check-ins for reservations and walk-ins, • Organize and oversee the reservation book to maximize seating efficiency, • Maintain cleanliness and organization of the entrance area and venue, • Assist with incoming calls and answer guest inquiries, • Strategically seat guests to balance service and enhance the guest experience, • Support the dining room team with initial table setup and guest accommodations, • Prepare and organize menus, ensuring all materials are updated and available, • Follow all opening, closing, and sanitation procedures, • Communicate effectively with management, kitchen, and service staff to ensure seamless operations, • Previous hospitality experience required, • Proficient with Open Table which is the FOH dining reservation platform, • Prior Maitre D' or front-of-house leadership experience preferred, • Experience in a high-volume restaurant, lounge, or nightclub environment, • Strong organizational, multitasking, and communication skills, • Ability to remain calm and focused in a fast-paced setting, • Professional appearance and demeanor, • Must be able to stand, bend, and lift up to 50 lbs for extended periods Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Job DescriptionSalary: $75k-$85k +Bonus Guest Relations Director LRMB About LRMB LRMB is redefining ultra-luxury residential hospitality in Miami Beach. We manage a curated portfolio of high-end residences within premier hotel programs, delivering an elevated hospitality experience that blends the privacy of luxury residential living with the personalized service of the worlds finest hotels. Our mission is to create a seamless, deeply personalized guest journey where every stay feels curated, effortless, and memorable. We are building a hospitality culture that reflects 7-star service standards, anticipates guest needs before arrival, and transforms each interaction into an opportunity to exceed expectations. The Role We are seeking a Guest Relations Director who will take ownership of the entire guest journey across a portfolio of more than 90 luxury residences. This leader will set the tone for service excellence, ensuring that every guest interactionfrom pre-arrival planning through departureis thoughtful, personalized, and executed at the highest level. This role is not simply about managing daily operations; it is about shaping the guest experience, building a culture of exceptional service, and driving revenue through curated concierge and lifestyle offerings. The Guest Relations Manager will lead a team dedicated to delivering intuitive hospitality while cultivating meaningful guest relationships that define the LRMB brand. Key Responsibilities Own the Guest Journey • Lead the full lifecycle of the guest experience, from pre-arrival preparation to post-stay follow-up., • Implement and oversee pre-arrival intelligence strategies to anticipate guest preferences, special occasions, and lifestyle needs., • Establish and maintain 7-star hospitality standards across all guest interactions., • Foster a culture of proactive, intuitive service across a team supporting 90+ luxury residences., • Oversee daily Guest Relations operations, including front desk and concierge functions., • Conduct team briefings to align staff on VIP arrivals, guest preferences, and operational priorities., • Develop and implement upsell and concierge strategies that enhance the guest experience while generating incremental revenue., • Curate and promote personalized experiences including dining reservations, transportation, local experiences, wellness services, and special events., • Recruit, train, and mentor Guest Relations team members., • Oversee scheduling, performance management, and professional development., • Maintain accurate guest profiles within the PMS to ensure personalized service delivery., • Manage guest communication and requests through the Alice platform., • Monitor guest feedback, online reviews, and service trends to refine the guest experience., • Identify opportunities to enhance service standards and operational efficiency., • Exceptional interpersonal and communication skills, both in person and by phone, • Fluent in written and spoken English, • Highly organized with strong multitasking and coordination abilities, • Professional, polished, and service-oriented demeanor, • Ability to thrive in a fast-paced luxury hospitality environment, • Strong leadership skills with the ability to motivate and inspire teams, • Comfortable using multiple hospitality systems and technology platforms, • Flexible availability including evenings, weekends, and holidays, • 5+ years of leadership experience in luxury hospitality, concierge, or guest relations, • Experience in high-end hotel, residential hospitality, or luxury lifestyle services, • Demonstrated ability to deliver exceptional personalized service at scale, • Strong problem-solving, analytical, and decision-making abilities, • Fluency in additional languages, particularly Spanish, is a plus This is an opportunity to help shape the future of ultra-luxury residential hospitality in Miami Beach. Our team is building something distinctive: a service culture that blends world-class hospitality with the exclusivity and personalization of private luxury living. If you are passionate about delivering extraordinary guest experiences and leading teams to exceed expectations, we invite you to join us in setting a new standard for residential hospitality.

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Concierge is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk personnel in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Concierge seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association, Developer and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Oversee scheduling and use of condominium amenity areas. Responsible for amenity rental event coordination. Submit requests by renters for extra personnel to the Management Office. Provide the Management Office with the schedule for the event in a timely manner. This will include setup requests and times. Provide guest list and event information to valet, security, housekeeping staff and arrange for additional staffing as required within the cost and reimbursement provisions of the amenity reservation forms and procedures. Inspect facilities for cleanliness and damage prior to and after the event with accurate reports to Management Office., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. The position will be indoors working with equipment generally used in an office. This position is inside a Condominium building and will be exposed to moderate to loud noises, pets, and a diverse population. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Experience and Education • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential. Employee reports directly to the Association Manager of the community and is to take direction only from the Manager Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Thorough knowledge of restaurant terminology and food service techniques and sanitation standards, • Exceptional guest service skills, • Excellent management, leadership, communication and organizational skills

Job DescriptionRestaurant Manager Founded by industry veterans James Julius (Annabel’s, Major Food Group) and Executive Chef Michele Eposito (Forte Dei Marmi, Casa Tua), Harbour Club Miami is a premier destination for luxury dining and refined experiences. With three distinct outlets, our establishment will offer unparalleled service and an elegant atmosphere. Nikai, a private Japanese restaurant, and the Palm Room, a speakeasy-style lounge, are exclusive to our esteemed members, while our upscale Mediterranean trattoria, A'riva, welcomes all guests to enjoy its exceptional offerings. We are seeking an experienced and dynamic Restaurant Manager to lead our front-of-house team and ensure an exceptional dining experience for our members and guests. If you are passionate about hospitality, have strong leadership skills, and thrive in a high-end, fast-paced environment, we invite you to apply for this exciting opportunity. Responsibilities: * Oversee daily restaurant operations, ensuring smooth and efficient service * Lead, mentor, and motivate front-of-house staff to deliver exceptional hospitality * Maintain high standards of service, presentation, and cleanliness throughout the restaurant * Manage reservations, guest relations, and handle customer feedback promptly and professionally * Collaborate closely with culinary and management teams to coordinate seamless service * Develop and implement strategies to maximize revenue, control costs, and enhance profitability * Ensure compliance with health, safety, and licensing regulations * Recruit, train, and evaluate team members to build a skilled and motivated workforce * Manage scheduling and labor costs while maintaining adequate staffing levels * Drive continuous improvement initiatives to elevate the guest experience and operational efficiency Qualifications: * Proven experience as a Restaurant Manager or in a similar leadership role within upscale or luxury dining environments * Exceptional leadership, communication, and interpersonal skills * Strong problem-solving abilities and capacity to work under pressure * Excellent organizational and multitasking skills * Knowledge of restaurant operations, financial management, and inventory control * Ability to inspire and lead a diverse team toward a common goal * Commitment to delivering outstanding guest experiences * Flexibility to work evenings, weekends, and holidays as needed Why Join Us: * Competitive salary and performance-based incentives * Opportunity to lead and grow within a prestigious and luxurious brand in Miami Beach’s vibrant culinary scene * Medical, vision & dental insurance for qualifying employees * Paid time off (PTO): vacation days, sick leave, and holidays * Career development and advancement opportunities * Comprehensive training and ongoing support from an experienced management team If you are excited to contribute your leadership skills and passion for hospitality to Harbour Club Miami, please submit your resume and a brief cover letter outlining your qualifications and interest in the position. Harbour Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Company Overview: Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers. FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity. DEI Workplace™ Certified 2024 & 2023 | Most Family Friendly Employers™ 2024 | Best Workplaces in Manufacturing & Production™ 2023 | Best Dog-Friendly Company 2021 | Great Place to Work® Certified 2018-2020 | Best Workplaces in Manufacturing & Production™ 2020 Position Summary: The HR Coordinator is part of the Human Resources team. This role contributes to our success by assisting the HR Team with administrative accountabilities, such as in-house full-cycle recruiting/ talent acquisition. The coordinator supports our vision by becoming a true extension of the company culture, the primary responsibility will be coordinating full-cycle searches and taking the lead in defining roles, sourcing candidates, and managing and executing the hiring and onboarding process. As an integral part of the HR team, the coordinator is a true extension of our culture and The Way We Are. Additional Information: • This is a permanent, full-time exempt position (Exempt), • Our Headquarters office is located at 7630 Biscayne Blvd., Miami, FL 33138, • This role participates in our hybrid schedule Talent • Support and coordinate all phases of the recruitment process, from job posting through onboarding, in partnership with hiring leaders and HR leadership, • Partner with department leaders to understand hiring needs, timelines, and role expectations to support effective recruiting plans, • Source, screen, and review candidates; schedule and conduct preliminary interviews; and present qualified candidates to hiring managers, • Coordinate and schedule interviews, including calendar invites, logistics, and conference room reservations, • Support the offer process by preparing offer documentation and coordinating details such as salary ranges, incentives, and start dates in collaboration with HR leadership, • Coordinate and administer pre-employment background checks and testing, • Maintain active job postings across job boards, social platforms, and internal FOH® career pages, ensuring postings remain current and aligned with branding, • Maintain records of candidate pipelines and talent pools to support future hiring and internal growth opportunities, • Organize and attend job fairs, campus recruiting events, and networking opportunities, • Provide administrative and coordination support for recruitment and HR activities related to EU expansion, • Assist with country-specific hiring requirements, onboarding documentation, and coordination with external payroll or employer-of-record providers, • Support compliance with EU employment frameworks, including local labor requirements, • Ensure recruitment and HR documentation is maintained in compliance with U.S. employment laws and EU data protection requirements, • Support audits, reporting, and data requests related to hiring and workforce planning, • Assist with updates to HR policies and procedures as the organization scales internationally, • Provide general administrative support to the HR department, as needed, • Provide primary backup to Guest Concierge for breaks and absences, • Meet with and report regularly to HR Lead on assigned responsibilities, • Provide administrative support to the HR department, as needed, • Participate in special projects as needed, and handles emergency requests and assignments, • Bachelor’s Degree in Human Resources or equivalent, preferred, • Certification of PHR or SHRM, a plus, • Minimum of 3 years in recruitment, preferably in the U.S., required, • Minimum of 1-2 years of exposure to or interest in EU and Mexican recruitment and international HR operations, preferred, • Familiarity with U.S. employment practices and compliance requirements, • Experience using Applicant Tracking systems and job boards, • Experience using HRIS platforms, preferred, • Knowledge of ADP Workforce now or other HRIS is highly preferred, • Ability to create and implement sourcing strategies for recruitment for a variety of roles, • Ability to handle confidential information, • High emotional intelligence in cultivating strong internal relationships, • Follows direction and works under pressure to meet deadlines, • Stress and time management skills, • Analytical, creative, practical problem-solving skills, • Customer service and interpersonal skills, • Work collaboratively and as part of a diverse team, • Communicate with excellence and clarity both verbally and in writing, • Project management skills and strong attention to detail, • Tech-savviness, • Strategic thinking, planning and execution, • Organized, action-oriented and detail-oriented, • Demonstrates sound work ethics, • Possesses cultural awareness and sensitivity, • Highly enthusiastic, positive-minded and composed in challenging situations, • Thrives in a goal-driven environment At FOH®, we value our team members as our most important asset, which is why we offer a benefits package designed with their well-being in mind. In addition to multiple medical and dental options with supplemental insurance, employer-matching 401(k) plans (fully vested), and bonus incentives, we offer paid holidays, vacation, and even time off to volunteer in the community and support local charities. Our team also enjoys a collaborative culture that supports their growth. The salary/hourly range for this role represents numerous factors considered in the hiring decisions, including, but not limited to, work experience, territory, geographical location, etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range. Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide. Our websites are the perfect place to learn more about FOH® | |

Job Description TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We’re actively seeking a Leasing Consultant for Dorsey in Wynwood. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process. Essential Functions and Responsibilities: • Interview prospective tenants while adhering to Fair Housing Standards., • Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms., • Fills out the lease form or agreement and collects the security deposit., • Periodically inspects the state of the property and makes arrangements for essential maintenance., • Compiles a list of available rental units., • Identifies potential prospects., • From start to finish, managing the leasing/renewal process., • Provide exceptional customer service and build great working connections with our residents., • Answers incoming calls and voicemails professionally and promptly., • Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations., • Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Community Manager. Follow up with the candidate to provide status., • Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date., • Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs., • A high school diploma or its equivalent is preferred., • 2 years of experience in customer service, hospitality, Conventional or HUD properties, or multifamily real estate., • Previous leasing experience is a plus, not a requirement., • It is vital to have a strong customer service orientation and presenting abilities., • Working experience with MS Office Suite (Word, Excel, PowerPoint)., • Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus., • Base Salary + Performance Bonus., • Medical, dental, vision, legal services, flexible spending account, and commuter benefits., • The benefits package includes 100 percent employer-paid life and disability insurance., • Employer Matching 401k, • Employee Engagement and Wellness programs., • Company-paid Vacation, Sick, Personal, and Holiday Time. We are a Drug-Free Workplace. Company DescriptionTRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast‑paced, service‑driven environment where every detail matters? If you're energized by guest interactions, proactive problem‑solving, and building a culture of genuine hospitality, we want to meet you! Expected essential Duties include but are not limited to: Guest Experience Enhancement: Proactively engage with guests throughout their stay to ensure a seamless and enjoyable experience. Respond to inquiries, requests, and feedback promptly, and create lasting memories by offering personalized touches. Review daily VIP Amenities Attention to Detail: Consistently uphold high standards of cleanliness, organization, and service quality. Pay attention to the little details that make a big difference to our guests. • Conduct follow up calls and emails to VIP guests., • Greet all VIP's including group VIP's., • Execute all special guest requests., • Conduct Pre arrival calls to all VIPs., • Conduct follow up calls and emails to VIP guests., • Greet all VIP's including group VIP's., • Execute all special guest requests., • To manage a comprehensive correspondence check for all the arrivals., • To communicate and work closely with the sales/reservations department., • Responsible for setting, removing and maintaining signage., • Responsible for Lobby ambiance including inventory of games and other lobby accessories. Follow-up & Resolution: Ensure all guest concerns and feedback are promptly addressed and followed up on to exceed guest expectations. Resolve any issues with poise and professionalism. Manager on Duty Shifts: Support the front desk team by stepping in as MOD as needed. Oversee daily operations, assist with check-ins/outs, and address guest needs, ensuring a high level of service throughout. To be entirely flexible and adapt to rotate within the different departments in the hotel. Over see concierge, bell, and door payroll and schedules in the absence of Dir. Of Guest Services To set, monitor and maintain standards of the Front of the House ensuring correct procedures and systems are always followed by all team members. Job Knowledge, Skills, & Abilities • To work closely and communicate with all the other departments in the hotel as and when required., • Minimum 1 year of hotel management experience (Front Office, Guest Relations, Guest Experience)., • Strong background in guest service and hospitality operations., • Highly proactive, solutions‑focused, and excellent with follow‑up., • Outstanding communicator with the ability to manage guest concerns with empathy and confidence., • Passion for creating memorable guest moments and improving service standards., • A natural leader who inspires positivity and drives results., • Excellent organization skills., • Must be able to carry 10 lbs., • Commitment to superior customer service and excellent customer service skills., • Consistent record of customer service and operations objectives., • Proven ability to influence a team and achieve results., • Flexibility and creative problem-solving ability., • Strong initiative and self-motivation., • Fluency in job related English both verbal and non-verbal., • An appreciation and respect for the diversity of all individuals in the workplace., • Ability to handle pressure and work in a fast paced environment., • Excellent management and leadership skills., • Must be able to work days, evenings, and weekends as necessary. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position. Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Job Description POSITION PURPOSE: Supervises all aspects of the In Room Dining and Marketplace Department. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Responsible for being knowledgeable about all menu items and for taking accurate guest orders and putting them in the system, while providing a comfortable and genuine experience for the guest. • Responsible for scheduling for staff on a weekly basis (to be approved and posted by Thursday of each week)., • Conduct walkthroughs of facilities to ensure that all support areas of area are neat, organized and in compliance with all established and approved set ups., • Ensure supplies for area are maintained to established par levels and within the specified budgets for respective line items., • Ensure all recreation support staff is in compliance with all standards of operation and guest interactions., • Ability to coach and motivate team to achieve stated revenue and guest satisfaction goals., • Conduct monthly departmental meetings., • Perform payroll for recreation support staff., • Knowledge of staffing to accommodate business demands., • Attend all management training and development within hotel. • Monitor progress of quest dining experience and remove trays and tables from guest floors at appropriate time; return them to designated locations in a prompt and orderly fashion., • Assist with preparation of guest amenities and deliver to guest rooms; remove when appropriate. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort &Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform all assigned side work such as replenishing condiments and restocking side stands., • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor., • Demonstrated team building experience, • Knowledge of computer operating systems, • Ability to work outdoors SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote service offerings, • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic, fabric. Metal) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE One to two years of experience. Licenses or certificates preferred. Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionLa Terrazza Nicabanos is South Beach’s newest restaurant-nightlife destination, offering elegant indoor and patio dining with curated DJs and live performers. Elevated cuisine, bold cocktails, and a vibrant, performance-driven setting create a chic, social atmosphere where the night naturally becomes the main event. We are seeking an experienced FOH Manager to join our opening team and lead nightly service while supporting entertainment-driven operations. Responsibilities • Lead, train, and support FOH staff, • Maintain exceptional hospitality and guest experience, • Oversee reservations, table assignments, pacing, and service flow, • Coordinate seamlessly during entertainment and nightlife activations, • Ensure ambiance, cleanliness, and service standards are maintained, • Assist with scheduling, training, and staff development, • Support ownership in reporting and operations, • Help execute private events and VIP experiencesRequirements, • 2–4 years of FOH management experience, • Nightlife or entertainment venue experience preferred, • Strong leadership and communication skills, • Professional, calm, and solutions-orientedCompensation & Benefits, • Competitive salary, • Growth opportunities, • Dining benefits UaGn0NBgFu

Job DescriptionCompany Description We are looking for a Food & Beverage Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Restaurant General Manager, the Food & Beverage Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The Restaurant Manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with the kitchen and other departments. The role includes responsibility for scheduling, inventory control, cost management, and compliance with all health and safety regulations, while fostering a positive, team-oriented environment that reflects the brand’s values and service culture. YOUR KEY RESPONSIBILITIES: • Adopt an appearance and attire that reflects and reinforces the company’s brand image and service standards, • Comply with the company’s code of conduct, ethics, and all internal policies and procedures, • Promote the company’s vision and values while consistently modeling professional, guest-centric behavior, • Perform tasks as directed to support and contribute toward the achievement of business and operational goals, • Deliver the highest levels of service with precision and attention to detail, consistently exceeding guest expectations, • Ensure all opening, mid, and closing procedures are properly completed in alignment with company standards, • Review daily reservations and forecasts, and coordinate table assignments and waitlist strategies with the Front Office team, • Review and update the restaurant’s food and beverage menu items regularly in coordination with culinary leadership, • Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns, • Prepare weekly staff schedules and monthly attendance reports; conduct daily briefings and regular team meetings to ensure effective communication, • Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved, • Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists, • Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement, • Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence, • Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals, • Provide coaching and create personal development plans for team members to encourage growth and improve performance, • Support senior management in developing and executing strategic business and marketing plans for the restaurant, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to. on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description We are seeking an enthusiastic and capable Host to join our exceptional team of service leaders. This role is always attentive to the overall first impression that a guest receives, greeting all guests with warmth and hospitality. Your Responsibilities: • Greet guests in a warm, friendly and sincere manner. Provide a warm welcome and a fond farewell upon departure. •, • Answers phone calls and guest inquiries., • Has full knowledge of the floor plan and seating charts, • Manage the day to day reservations, walk-in and cancellations/ no-show in the reservation system, • Seat guests in accordance to their preferences and under the direction of the Manager on duty., • Guides guest to assigned table and ensure their satisfaction. Your Qualifications: • You must be organized, motivating, demonstrate excellent communication skills, and of course personable., • Working knowledge of reservation management systems is highly preferred., • Must be able to work a flexible schedule. (including nights, weekends, and holidays), • We seek individuals who pursue this career as a passion and a profession. We are a team of hospitality professionals committed to creating extraordinary experiences for our guests and staff. Our mission is to operate a financially responsible organization in an environment where work feels good. RESPECT for our team, guests, partners, purveyors and our environment. EMPOWER our staff to think and act on their own with a Sense of Urgency. PRIDE ourselves in providing generous hospitality, distinctive cuisine and exceptional service. MENTOR, we encourage personal and professional Development. EMBRACE the daily challenge, and have fun. We are all in this together! What we offer: • Comprehensive Medical, Dental and Vision insurance, • Pre-Tax Commuter Benefits, • Employee Assistance Program, • Pet Insurance Discounts, • Benefits Hub Discounts, • Family Meal Provided, • On site Educational Classes Bastion Hospitality LLC –is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Baston Hospitality, LLC. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionProgram Dates: June 26 - August 3, 2026 Job Description The Activity Manager reports to the Center Director and will be responsible for organizing off-site excursions and on-campus activity programs, ensuring their successful implementation by supervising and supporting a team of activity counselors. In addition to the duties related to the excursion program, you will be engaged in residential and administrative duties to ensure the smooth running of the camp. Your key tasks will consist of but not be limited to: Excursions and Activities Preparation: • Make new bookings to excursion sites, confirm or make changes to existing bookings., • Plan on-campus activities, supervise staff/students, and ensure student satisfaction., • Prepare weekly excursion schedules and daily itineraries and deliver them to Activity Leaders in advance., • Make changes to excursion schedules according to staff strengths/weaknesses/experience/preferences, the weather, and client feedback., • Supervise staff in preparing for excursions/activities (information/directions/files and backpacks/meal arrangements, etc.)., • Ensure all participants have credit cards available for off-campus dinners, if applicable., • Supervise departures for excursions and solve any problems., • Keep students/chaperones updated on their excursion program/time/meeting points, etc. During Excursions/Activities: • Monitor and frequently check in with staff to make sure they are following the approved itinerary., • Respond promptly to staff and chaperones. Solve problems or emergencies that arise during excursions., • Liaise between Activity Leaders and chaperones if any disagreements arise. After Excursions: • Seek feedback from excursion and activity counselors., • Check out staff for the day (collect pictures and videos, travel cards, receipts, credit cards, and change). Meals Off-Campus Dinners: • Research and build a database of cafés and restaurants within our budget for off-campus dinners, make reservations and payments, whenever required., • Solve problems related to meal/gift cards that do not work. On-Campus Deliveries • Ensure there are enough food/drink supplies and dinnerware., • Order and pay for deliveries., • Allocate admin staff members and instruct them and excursion staff on how to handle food deliveries., • Supervise and make sure each dinner goes smoothly. Team Support and Supervision: • With the help of the Center Director, review, edit, and update the YES USA current Operations Manual for excursion staff with sufficient details., • Lead training sessions for the excursion team., • Run regular staff meetings to provide up-to-date excursion information., • Supervise, guide, and monitor staff., • Evaluate staff performance and report ongoing findings to the Center Director daily., • Create a positive atmosphere and motivate effectively, offering praise and recognition whenever possible., • Establish and maintain team discipline., • Supervise admin staff and evaluate their performance related to the excursion program and excursion meals. Student Supervision: • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security whenever in contact with students., • Ensure that the YES USA team maintains appropriate standards of student supervision both during excursions and on campus., • Program Quality Control and Customer Service, • Ensure the quality and high standards of the excursion and activity program by regularly observing and taking part., • Review and suggest improvements to the current excursion program., • Ensure a high level of customer satisfaction with the daily excursion and activity program., • Collect feedback (including informal) from students and chaperones and follow up on it to ensure their happiness., • Conduct daily meetings with chaperones (respond to their questions, address changes to the program, etc.) and ensure their satisfaction. General Administrative: • Keep track of daily excursion program records (instructions, expenses, etc.)., • Collect and submit any original payment receipts to the management team., • Maintain and protect YES USA excursion resources and equipment (including MetroCards, YES USA T-shirts, etc.). Collect them from students and staff., • Complete additional administrative tasks assigned by the management team. Residential Duties: • Assist in preparing for arrival/departure days (e.g. room inspections, welcome packets, new student orientation, and campus tour, etc.)., • Help new students check in and settle in., • Assist Center Director with student orientations for new arrivals and graduation ceremonies for departing students., • Work with Center Director to ensure we have facilities booked for on-campus activities, etc., • Deal with university representatives to solve any issues or complaints in a positive manner., • Supervise and assist the team with on-campus supervision of students in the evenings, including room checks, linen exchange, etc., • Help students and chaperones with questions, requests, room lockouts, and emergencies., • Make sure that residence hallways and common areas are clean and report any problems., • In case of an emergency, be accessible and available to help outside of the regular working hours. Miscellaneous: • Assist and stand-in for the Center Director when needed., • Help the Center Director with any staffing issues (e.g. look for Activity Leaders, train new staff, etc.), • Help with non-excursion duties (meals, student sicknesses, linen exchange, mid-stay cleaning, etc.), if needed., • Lead excursions in case of emergency., • Answer phone calls including emergency calls/WhatsApp calls and messages., • Bachelor’s Degree minimum., • Familiarity with camp location., • Previous experience as Summer Camp managing excursion and activity counselor., • Native fluency in English., • Legal authorization to work in the United States. Qualities: • Strong leadership qualities, including the ability to inspire others., • Effective people management skills., • High level of responsibility and authority., • Strong organizational and administrative skills., • Independence, strong problem-solving skills, and proactive behavior., • Strong customer service ethic., • Ability to remain calm under pressure and maintain a positive, constructive demeanor in clients’ presence even when problems and emergencies arise; Prior to offering a job to selected candidates, YES USA will: • Complete a reference check (names and contact details of three references are required)., • Run a background check. Upon signing a job offer, successful candidates will be required to: • Submit a copy of your university diploma along with other new hire paperwork. This role requires a high level of flexibility and availability throughout the camp to respond to the dynamic demands of our program. Hours may be varied and intensive, reflecting the needs of the camp schedule. While one day off per week is offered, it will be coordinated with the center director based on the excursions/activities calendar, ensuring availability on busier days. Weekly commitment: 60 hours. Compensation and Benefits: • Housing in a single room in a shared university dorm is provided during the camp. New York: $1,330 - $1,530 per week (housing provided) Miami: $1,150 - $1,300 per week (housing provided) Irvine: $1,220 - $1,400 per week (housing provided)

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job DescriptionWe are opening an elevated Mediterranean lifestyle restaurant with a strong focus on great service, refined ambiance, and a touch of entertainment in the evenings. We are seeking an FOH Manager with solid restaurant experience who also understands nightlife flow and can support the team during entertainment-driven service. Responsibilities • Maintain high standards of hospitality and guest experience, • Lead, train, and support FOH staff, • Create and maintain the restaurant’s nightlife vibe and overall atmosphere, • Handle VIP guests with professionalism, discretion, and personalized attention, • Coordinate DJ bookings and entertainment schedules, • Oversee dancers, shows, and performance logistics during service, • Develop and maintain strong relationships with guest, • Oversee reservations, table management, and daily service flow, • Coordinate effectively during entertainment nights, • Ensure quality control, cleanliness, and service consistency, • Manage staffing schedules and labor, • Assist with cost controls, vendor relations, and inventory, • Support with daily reporting and operational needs, • Help execute private events and special activationsQualifications, • 2–4 years of FOH management experience, • Experience in restaurants with some nightlife or entertainment element preferred, • Strong leadership, communication, and organizational skills, • Solid understanding of food and beverage serviceCompensation & Benefits, • Competitive salary based on experience, • Health insurance, • Growth opportunities within the restaurant group, • Paid time off and dining benefitsWe are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. Powered by JazzHR GAC6GRmYiF

Job Description Schedule: Saturday and Sunday 11:30AM - 8PM - Part time The Clubhouse Front Desk Attendant serves as the first point of contact for residents, guests, and vendors at the clubhouse. This role is responsible for ensuring a secure, welcoming, and well-managed environment through exceptional customer service, consistent application of property rules and procedures, and proactive communication. The ideal candidate is friendly, reliable, observant, and eager to grow in a hospitality-driven environment. Duties and Essential Functions • Access Control & Security Monitoring:, • Manage and monitor entry to the clubhouse using the property’s access control system., • Utilize surveillance camera systems to observe clubhouse activity and report any suspicious behavior., • Verify resident and guest access authorization and enforce entry policies., • Resident Engagement & Customer Service:, • Greet residents and guests with professionalism and warmth., • Answer inquiries regarding clubhouse amenities, property rules, policies, hours, and events., • Assist residents with amenity rental reservations, including setup and scheduling procedures., • Rule Enforcement & Property Support:, • Learn and maintain a thorough understanding of the property’s rules and regulations., • Assist with enforcement of clubhouse policies to ensure a respectful and safe environment for all users., • Address minor issues or policy violations diplomatically and escalate when necessary., • Administrative Duties:, • Open and document work orders for clubhouse maintenance or resident concerns., • Write clear and timely incident reports and shift notes as needed., • High school diploma or equivalent required., • Previous experience in customer service, hospitality, or property management preferred., • Familiarity with access control and camera systems is a plus (training provided)., • Strong communication, problem-solving, and interpersonal skills., • Ability to remain calm and professional in high-pressure or emergency situations., • Basic computer skills and ability to learn proprietary software systems.

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Host/ess . This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Position: Host/Hostess Reports to: Restaurant Manager Department: Food & Beverage FLSA: Non-Exempt Job Summary: Updated: 2019 A Host/Hostess presents a positive first impression of the Club’s friendliness, excellent service and high standards. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Primary Responsibilities: • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name, • Use visual cues to seat Guests in either the bar or dining area depending on their preference, • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff, • Answer incoming calls to the restaurant and provide appropriate service, • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate, • Tend to special Guest needs and requests, • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)., • Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies, • Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed, • Contribute to team effort by accomplishing related results as needed, • Schedule dining reservations and arrange parties or special services for diners, • Address/take action on complaints and or issues raised by patrons, • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons, • Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness, • Requisition menus and office supplies for wait staff., • Monitor music level and ensure all lights and fans are operating properly., • Ensure cleanliness of menus and all side-work is completed prior to opening, • Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards, • Follow company Safety standards and follow safe working practices, • Complete all tasks as assigned Education / Skills / Work Experience Required: • High school diploma or equivalent preferred, • 6 months experience in a full-service restaurant preferred, • Ability to provide exceptional customer service in a fast-paced environment., • Positive attitude and ability work well under pressure with all restaurant staff, • High-quality work while unsupervised, • Ability to follow instructions and ask questions for clarification if needed, • Must be able to read menus, • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance, • Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc., • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests, • A desire to help where needed and work as part of a team, • Passion for providing extraordinary service, • Ability to thrive in a fast-paced environment, • Appetite for learning and career progression, • Flexibility to work a flexible shift including weekends/holidays, • Must be upbeat, outgoing and positive, • Must be able to assist Guests and possess great Guest relations skills, • Ability to work positively in a fast-paced environment, • Ability to stand/walk and stay focused and alert for extended periods of time, • Ability to work effectively within a team, • Ability to effectively communicate on the telephone in a warm/enthusiastic/efficient manner Working Conditions Associated with this Position: • Must be able to walk and stand during entire shift, • Must be able to reach, bend, stoop and wipe, • Must be able to articulate clear greetings and farewells to Guests, • Must be able to understand requests for assistance, • Must be able to carry trays or supplies (10-30 lbs.) Equal Employment Opportunity - Drug free workplace

Job Description Guest Experience Overnight Host Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role. Key Responsibilities Welcome to the core of what being a Guest Experience Overnight Host is all about! Here's the quick lowdown on what you'll do day-to-day: • Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations, • Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractions, • Runs and reviews daily reports/logs, • Responsible for all aspects of the night audit process such as, but not limited to: credit card and cash consolidation, actioning credit limit report, settling all hotel house accounts, audit all restaurant and bar receipts, reviewing open folios and settling, and reviewing adjustment report to ensure proper adjustments have been made, • Handle all guest complaints and inquiries in a courteous and efficient manner Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): • Minimum 1-year relevant experience at a comparable quality property, • Able to work weekends and holidays, • Strong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. The Cherries on Top (Nice-to-Haves): • Used HMS, HotSOS, REX systems in the past, • Knowledge of the local area, roadways, and services, • Speaks more than one language We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. • Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you., • Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together., • Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: • Dine at our team Canteen and save on meals!, • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?, • Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups., • Enjoy discounts at our restaurants and bars., • Speak up & put your own ideas into actions. Think differently!, • Discounted transportation passes and parking nearby., • Enjoy an annual paid Fun Leave, a day dedicated of having a blast!

Job Description At Sixty Vines, our chef-driven menus are inspired by the seasonal cuisine of the wine country, made with local ingredients, and brought to your table fresh from our open scratch kitchen. Our knowledgeable staff can help you pair each dish with the perfect glass. Because food tastes better with wine. Want to learn more about what it's like to work at Sixty? Download the "1Huddle" app () and sign using the VIP code " BEHINDTHEVINES " to play a game and learn more! BENEFITS: • FLEXIBLE SCHEDULES, • 5 DAYS OF PTO (after 1 year and minimum avg. hours worked requirements are met), • INSURANCE AFTER 60 DAYS: Minimum average hours requirement must be met, • AVERAGE $17+/HOUR INCLUSIVE of TIPS, • WINE COUNTRY TRIPS EVERY QUARTER, • Greet and seat all guests in a hospitable, friendly, and timely manner., • Handle all incoming telephone calls, after the third ring, using professional verbiage and with a positive and uplifting tone., • Maintain a clean entrance area, hostess stand, and women's restroom., • Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant., • Interact with all guests and co-workers in a professional, hospitable, and friendly manner., • Arrive on time for scheduled shifts, ready to work., • Proper uniform should be worn at all times including dress, make up, hair, and jewelry. Properly accept and book reservations., • When there is not the guests' desired time available, offering an alternative time slot or option to ensure the guest joins us., • Calculate, note, and quote accurate wait times., • When the wait is extensive, being sure to offer the bar for cocktails and appetizers after heading to the table for dinner., • Keep floors, entry, and aisle ways clean and free of debris., • Assist in bussing tables, when we are on a wait or in need of a table immediately., • Provide guest right of way and assist guests needing directions around the restaurant., • Genuinely thank all departing guests for dining with us, and welcome all guests joining us., • Be familiar with all restaurant information to be able to answer any guest questions or address any concerns., • Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty. All hosts must be familiar with our hours of operation, menu items, price range, directions, contact information, and all other basic restaurant information., • In addition to restaurant-specific details, the host should be able to provide information on daily menu additions, musical talent performances, and any cocktail or wine features for the evening. Qualifications: • Fun, energetic and professional attitude at all times while working., • Ability to read, write, speak and understand English. Equal Opportunity Employer

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization, reporting to the General Manager, you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity, and guests of international renown, database management, inventory of menu supplies, supply purchases, and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phones, keeps accurate count of reservations, and handles the reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches, and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests’ requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turn over., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers, providing the kitchen and management with a form indicating how many guests have arrived, will be arriving, have yet to order, have canceled, did not show- Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “wait” procedures., • Assists the server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar, as well as L’Atelier by MILA, an understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to the Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in a high-volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, and Seven Rooms., • Must be detail-oriented and possess effective communication and written skills., • State food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multitask., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain the confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in a stationary position for up to 8 hours throughout the work shift., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.