Thistle Grill Restaurant Manager
1 month ago
Rochester
Job Description The Country Club of Rochester is a prestigious Platinum Club of America and one of the country's oldest clubs with deep roots in the community. This is a great chance to be part of a devoted team who takes pride in providing excellent service. We are seeking a qualified and dedicated individual to fill the Thistle Grill Restaurant Manager Position! The Thistle Grill Restaurant Manager is a hands-on leader responsible for the daily operations of The Thistle Grill, the Club’s casual dining restaurant known for its fast-paced, high-volume service. This role also oversees operations of the Poolside Grill during the summer season (Memorial Day through Labor Day), ensuring a high standard of service, smooth workflow, and a welcoming environment for members and guests. The ideal candidate thrives in a dynamic service setting, exhibits exceptional team leadership, and is committed to delivering an excellent dining experience. Primary Responsibilities: Operations Management: • Lead the day-to-day operations of Thistle Grill and Poolside Grill during the summer season., • Maintain consistent service standards, cleanliness, and operational efficiency across both outlets., • Assist the Senior Food & Beverage Manager in developing and enforcing SOPs to support smooth service and compliance with health and safety protocols., • Manage and maintain inventory of dining service items, including glassware, china, flatware, and linen., • Ensure compliance with state and local alcohol service laws and club policies., • Contribute to weekly staff scheduling and complete payroll responsibilities via the ADP platform., • Assist in other club outlets—including Hagen restaurant, banquets, and events—based on the needs and volume of business. Team Leadership & Development: • Assist in recruiting, onboarding, and training seasonal and year-round food & beverage staff., • Supervise a dynamic team, providing regular coaching, support, and performance feedback., • Foster a high-energy and professional culture rooted in teamwork, member service, and accountability., • Support ongoing staff development and training programs to ensure consistent service quality. Member & Guest Experience: • Create a warm, welcoming atmosphere for members and guests by leading with hospitality., • Maintain a visible floor presence, engaging with members to ensure satisfaction and resolve issues quickly and professionally., • Collaborate with the Events and F&B teams to execute special events, theme nights, and poolside service offerings. Administrative & Support Duties: • Attend weekly F&B and staff meetings to stay aligned with club initiatives., • Provide hands-on floor assistance during peak service times. Required Skills & Qualifications: • Strong verbal and written communication skills., • Working knowledge of food and beverage service, including casual dining and outdoor service., • Proven ability to lead a high-performing team in a fast-paced environment., • Professional, polished demeanor with a focus on member satisfaction. Preferred Background: • Minimum of 3 years of experience in a high-volume restaurant, resort, or private club setting., • Associate degree or relevant combination of education and professional experience. Advantages of being a CCR team member include: • Medical, Dental and Vision Benefits for Full Time employees!, • Free Long-Term Disability and Life Insurance for Full Time employees!, • 401k with up to 5% Employer Match available to both Full Time and Part Time Employees!, • Free Lunch and/or Dinner during your shift!, • Free Golf on Mondays!, • Many Employee Discounts through LifeMart!