Hotel General Manager | Philadelphia Metro | Salary up to 120k
2 days ago
Philadelphia
Job Description Hotel General Manager Philadelphia Metro Area Salary Range: $110,000–$120,000 + Bonus Potential Job Overview The Hotel General Manager is responsible for the overall leadership, performance, and operation of the hotel, ensuring exceptional guest satisfaction, strong financial results, and full compliance with brand and company standards. This role requires a hands-on, strategic leader with a proven ability to drive results across operations, revenue, and team development. What You’ll Be Doing Leadership & Team Development • Provide strong, visible leadership while fostering a positive, accountable, and service-driven culture, • Recruit, train, coach, and lead department heads and staff, • Establish clear performance expectations and conduct regular performance reviews, • Drive employee engagement, retention, and teamwork Guest Experience • Set and uphold high service standards across all departments, • Actively manage guest feedback, service recovery, and reputation scores, • Monitor guest satisfaction metrics and implement continuous improvements Financial & Revenue Management • Develop and manage the annual operating and capital budgets, • Review P&L statements and financial reports to drive profitability, • Maximize revenue through pricing strategy, upselling, and expense controls, • Drive GOP, flow-through, and NOI performance Sales & Marketing Collaboration • Partner with Sales & Marketing to grow occupancy and revenue, • Identify and pursue new business opportunities and local partnerships, • Support promotional initiatives and demand-generation strategies Facilities & Asset Management • Collaborate with the Engineering team to maintain the physical condition of the property, • Ensure preventive maintenance, repairs, and renovations are completed timely, • Uphold safety, cleanliness, and brand presentation standards Compliance & Reporting • Ensure compliance with all local, state, and federal regulations, • Maintain brand and company standards at all times, • Prepare operational and financial reports for ownership or corporate leadership Qualifications • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred, • Several years of progressive hotel leadership experience as a General Manager or senior hotel leader, • Proven success driving:, • Strong financial performance (P&L accountability), • Guest satisfaction scores (GSS or equivalent), • Revenue and market share performance (STAR reports), • Track record of employment stability and strong leadership tenure, • Expertise in budget creation, execution, and cost controls, • Ability to drive GOP, flow-through, and NOI per key, • Organized, goal-oriented, self-motivated, and results-driven, • Professional hospitality industry references required Working Conditions & Physical Requirements This role involves regular physical activity including standing, walking, bending, kneeling, reaching, lifting up to 50 lbs., and navigating hotel operational environments. Compensation & Benefits Compensation: • Base salary: $110,000–$120,000, • Bonus potential paid twice yearly Benefits may include: • Medical Insurance, • 401(k) Retirement Plan, • Paid Time Off, and Holidays Company DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience. At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive. We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients. At Gecko Hospitality, you certainly have... more choicesSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices