Jewelry Sales Associate
5 days ago
Columbia
Job Description Are you a sales professional with a keen eye for detail and a passion for delivering outstanding client experiences? Buchroeders Jewelers in downtown Columbia, MO is seeking a Luxury Jewelry Sales & Client Experience Specialist to join our team. This role is ideal for someone who excels in sales and understands the critical importance of client experience in building lasting relationships. Your primary responsibility will be generating sales and working directly with clients, but we are looking for someone who goes beyond the basics. In this role, you will ensure every client interaction is exceptional, creating a memorable and luxurious experience from the moment they enter our store. You will also be responsible for maintaining our store environment, making sure every detail reflects our commitment to excellence. At Buchroeders Jewelers, we believe that an extraordinary client experience is the cornerstone of successful sales. If you have the talent to create unforgettable moments and a dedication to providing top-notch service, this position offers the perfect opportunity for you to excel. At Buchroeders, we hire people, not resumes. If you have the drive and determination to succeed, we will provide you with the tools and resources to excel. Our organization values transparency, initiative, and the unique contributions of our team members. Job Overview: Buchroeders is an engagement ring powerhouse that offers customers a distinct price advantage in a luxury environment. We respect and support our team members, providing them with autonomy and resources to grow their income. Your success at Buchroeders will be determined by your ability and drive. Digital Lead & Pipeline Management: Actively managing and following up on all digital leads through our established sales funnels and frameworks with immediate, consistent, and enthusiastic outreach. Using Salesforce and Podium, you will engage prospects through phone calls, texts, and emails, while also deploying automation tools to maximize efficiency and ensure no opportunity is missed. You will nurture and qualify leads based on the criteria we provide, assessing each customer’s intent and buying timeframe to prioritize opportunities effectively. This position requires a proactive, high-energy approach with a relentless focus on building relationships, creating excitement, and converting interest into action. Your persistence, positivity, and ability to connect with people—combined with strategic use of automation—will be key drivers of success. Key Responsibilities: • Provide exceptional customer service by greeting and assisting customers professionally and courteously., • Develop and maintain strong relationships with clients to generate sales and build long-term loyalty., • Act as an expert in luxury jewelry products and services, offering guidance and advice to clients., • Collaborate with the production team to source diamonds and finalize setting designs., • Meet and exceed sales targets and goals to support business growth., • Manage inventory and ensure product availability for customers., • Participate in marketing and promotional activities to increase brand awareness and attract new customers., • Maintain accurate customer information in an organized manner in the CRM program., • Maintain a high level of awareness and concern for inventory control and loss prevention., • Continuously adapt to evolving business needs and growth opportunities., • A background in sales or hospitality is preferred., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Strong organizational and time management skills., • Generate sales through effective client building and continual follow-up., • Oversee all facets of sales transactions., • Maintain continuous client communication throughout the sales cycle., • Achieve $1 million in topline sales at a 50% margin in your first 12 months of employment., • Live in the Sales Force Universe and actively follow company guidelines and culture., • Seek a long-term career that allows you to continually grow your income and ability., • Initial salary guarantee, or 13% of the gross profit your sales produce, whichever is greater. Earned production overages are paid out on a monthly basis., • Initial salary guarantee is $50-75K based on previous experience and track record. Our established sales team members consistently earn over $100K., • One-week paid vacation, figured and paid at the same arrangement described above., • The company will pay 50% of health and dental insurance costs. Insurance eligibility is on the 1st day of the month following a 60-day waiting period. At Buchroeders Jewelers, we offer an extensive selection of fine jewelry, including engagement rings, wedding bands, custom-designed pieces, and luxury timepieces. Our dedicated team of professionals is passionate about helping our clients celebrate their most cherished moments with exquisite, timeless jewelry. Our success is driven by a combination of traditional values, innovative thinking, and a customer-centric approach that ensures each client receives a personalized and memorable experience. Buchroeders Jewelers is also home to Diamond Banc, our sister company that operates locations nationwide. Diamond Banc is headquartered within Buchroeders Jewelers and specializes in providing unparalleled financial solutions through jewelry equity lending and purchasing. This close relationship allows us to offer our clients additional services and expertise, further enhancing their experience with us. Why Join Us: Joining Buchroeders Jewelers means becoming part of a team that values entrepreneurship, creativity, and the drive to make a significant impact. We offer an environment where you can grow professionally and personally, with opportunities to shape your career while contributing to the overall success of our company. Our commitment to continuous improvement and innovation ensures that we remain at the forefront of the jewelry industry, providing our clients with the best possible service and products. If you are passionate about jewelry, have an entrepreneurial spirit, and are dedicated to delivering exceptional customer experiences, Buchroeders Jewelers is the perfect place for you. Join us and become a part of a team that celebrates milestones, creates lasting memories, and upholds the highest standards of excellence in the world of fine jewelry.Buchroeders Jewelers, located in the heart of downtown Columbia, MO, is a distinguished single-door operation that has earned a nationwide presence and reputation. As a locally owned jewelry store, we pride ourselves on our rich history, unwavering commitment to quality, and exceptional customer service.\r\n\r\nAt Buchroeders Jewelers, we offer an extensive selection of fine jewelry, including engagement rings, wedding bands, custom-designed pieces, and luxury timepieces. Our dedicated team of professionals is passionate about helping our clients celebrate their most cherished moments with exquisite, timeless jewelry. Our success is driven by a combination of traditional values, innovative thinking, and a customer-centric approach that ensures each client receives a personalized and memorable experience.\r\n\r\nBuchroeders Jewelers is also home to Diamond Banc, our sister company that operates locations nationwide. Diamond Banc is headquartered within Buchroeders Jewelers and specializes in providing unparalleled financial solutions through jewelry equity lending and purchasing. This close relationship allows us to offer our clients additional services and expertise, further enhancing their experience with us.\r\n\r\nWhy Join Us:\r\n\r\nJoining Buchroeders Jewelers means becoming part of a team that values entrepreneurship, creativity, and the drive to make a significant impact. We offer an environment where you can grow professionally and personally, with opportunities to shape your career while contributing to the overall success of our company. Our commitment to continuous improvement and innovation ensures that we remain at the forefront of the jewelry industry, providing our clients with the best possible service and products.\r\n\r\nIf you are passionate about jewelry, have an entrepreneurial spirit, and are dedicated to delivering exceptional customer experiences, Buchroeders Jewelers is the perfect place for you. Join us and become a part of a team that celebrates milestones, creates lasting memories, and upholds the highest standards of excellence in the world of fine jewelry.