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  • General Manager
    General Manager
    5 days ago
    $75000–$80000 yearly
    Full-time
    Downtown, Boston

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Quarterly bonuses to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. ++ What You'll Do ++ • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. ++ Who You Are ++ • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Barista | Newton
    Barista | Newton
    5 days ago
    Full-time
    Boston

    About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... Baristas at Blank Street are customer-centric and believe in serving a carefully curated menu with passion and precision making every effort to give customers exactly what they need, every day. You will excel in fast-paced environments, enjoy collaborating with your team, and create quality products. Your role will be hospitality driven, taking pride in giving exceptional service leveling up the ordinary customer experience. You're able to work independently while also thriving in a team environment, helping to build a strong sense of community for both customers and teammates. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary, • Passionate about creating delicious coffee, matcha, and other cafe beverages, • A strong independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable with cash-handling and maintaining store safety What You'll Own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Maintain Local Department of Health standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participate in all initiatives with the Operations and Marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements • 1+ years' experience in a customer service position, preferably in hospitality or coffee, • 18+ years of age, • Able to lift 25+ lbs, and to stand for long periods of time, • Availability that meets the needs of our cafes, • Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday), • Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify") Benefits & Perks • $16.50-$17.50/hour plus tips, • A comprehensive Barista accreditation and training program, • Tenure based paid time off, • Commuter benefits, • Sick time, • 1.5x pay on select holidays like New Year's Day, Memorial Day, and Juneteenth, • Complimentary coffee and treats on shift, • Free Blank Street swag

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  • General Manager
    General Manager
    5 days ago
    $80000–$85000 yearly
    Full-time
    Watertown

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager Salary: 65k - 85k You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Quarterly bonuses to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You'll Do • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. Who You Are • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • General Manager
    General Manager
    5 days ago
    $6000–$90000 yearly
    Full-time
    West Fens, Boston

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Quarterly bonuses to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You'll Do • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. Who You Are • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
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