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Vertica Database Administrator (DBA) Data & BI Platform Engineering EIS Full time – Springfield or Boston The Opportunity We are seeking a highly skilled Vertica DBA to join our team and help support multiple Vertica EON clustered environments. This role is pivotal in ensuring the reliability, scalability, and security of our data infrastructure. The ideal candidate will combine deep technical expertise with a collaborative, solutions-driven mindset, supporting mission-critical operations and driving continuous improvement across our database landscape. The Team Our team is comprised of two project managers and three specialized squads: DBA, BI Platform Engineering, and Cloud Engineering. Collectively, these squads include seven onshore and eleven offshore engineers, each bringing a high level of expertise to support the stability and reliability of our data and business intelligence platforms. We maintain a highly collaborative culture, unified in our commitment to operational excellence. Regardless of experience level, team members consistently demonstrate professionalism and a willingness to support one another. Through our shared dedication, we ensure robust systems and deliver exceptional service to our customers, continually striving for secure, stable, and reliable operations. The Impact: • User support - We have as many as 1,500 Vertica users and many thousands more that use BI tools to access the database. User support through ticketing and a direct Slack channel highly impact user experience and satisfaction., • Collaboration – Our team is highly collaborative and supportive of one and other. We celebrate success as a team and together foster a culture of continuous improvement., • Monitoring and Alerting – Automated and manual monitoring of our systems help ensure availability and reliability., • A Sense of Urgency – When the inevitable incidents occur, the sense of urgency demonstrated by the team helps reach our KPI and SLA goals. The Minimum Qualifications • Bachelor’s Degree in Computer Engineering, Computer Science, Information Systems or related technical field, • 8+ years of hands-on experience with Enterprise Data Warehousing., • 5+ years of experience in SQL, with a track record of writing and optimizing complex queries., • 3+ years of Vertica-specific database support, management, and administration. The Ideal Qualifications • Proven experience supporting mission-critical applications in dynamic enterprise environments., • Demonstrated expertise supporting Vertica in cloud environments (preferably AWS)., • In-depth knowledge of Vertica physical and logical architecture., • Familiarity with optimization techniques such as projections and partitioning., • Solid understanding of ETL processes, data structures, metadata, and workflow management., • Strong Linux OS skills, including proficiency with tracing and performance tools., • Experience with resource pool tuning for optimal performance., • Innovative mindset with a passion for problem-solving and process improvement., • Team-oriented approach, prioritizing collaboration and shared success., • Experience with Voltage encryption solutions., • Proficiency in AWS infrastructure, including:, • Terraform, • Python, • EC2, • IAM, • Autoscaling, • Cost management, • Hands-on experience with New Relic for monitoring and alerting. What to Expect as Part of MassMutual and the Team • Regular collaboration with Data & BI Platform Engineering, • Focused one-on-one time with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our ___ page.

Clinical Social Worker LICSW - Pediatrics: Developmental/Behavioral Pediatrics - Boston - Sign-on Bonus Eligible Job Profile Summary This role focuses on safeguarding and promoting the welfare of patients and can provide services if necessary. In addition, this role focuses on performing the following Social Work duties: Provides social work assistance to patients and families relating to developmental disabilities and life events in all areas of service as a member of multi-disciplinary team and in liaison with community resources. Responsibilities also include identification, assessment, and coordination of cases and anticipation of needs related to illness, hospitalization, finances, education, and home/community service. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically, responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Job Overview This position oversees a range of clinical social work services to patients/clients and families in inpatient, ambulatory and community settings utilizing individual, family or group modalities and practicing within the guidelines of professional social work ethics and standards. Participates in a multi-discipline case conferences. Consult with agency care providers regarding social service needs of clients and families. Job Description Minimum Qualifications: 1. Master’s degree in Social Work from an accredited institution., 2. Licensed Independent Clinical Social Worker (LICSW)., 3. Five (5) years of related experience. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Provides psychosocial assessment of the individual and family, including limitations, deficits and strengths in their current situation and environment, as well as functional level. May conduct a psychiatric social work assessment according to the Diagnostic and Statistical Manual of Mental Disorders (DSM-5). Develops treatment plans with appropriate and competent interventions., 2. Responsible for psychosocial assessment and intervention in crisis situations that often involve issues of suicide, homicide, family violence, elder or child abuse., 3. Demonstrates sound clinical judgment in assessing the patient's needs for long-term care, including evaluating the home and family situation, helping the patient and family to develop an in-home care plan, exploring alternatives to in-home care and arranging for placement if necessary., 4. Provides treatment, therapy, psycho-education and/or counseling utilizing individual, family or group modalities., 5. Provides information, referral and creative resource acquisition for specific individual and family needs both within the Hospital and in the community as indicated. Assists patients/families to understand psychosocial factors impeding their maximal utilization of hospital and community resources., 6. Collaborates with and provides psychosocial consultation to the health care team to promote a smooth, coordinated plan of care. Aids the team in understanding and integrating the significance of psychosocial factors in relation to patient's illness, treatment and recovery. Identifies psychosocial issues that may impede progress. Makes recommendations to the team regarding patient/family care and management. Assists health care team to assist patient/family level of understanding to make informed decisions., 7. Provide medical social services to the patient’s family member or caregiver on a short-term basis when necessary to remove a clear and direct impediment to the effective treatment of the patient’s medical condition or rate of recovery., 8. Treats patients and families with dignity and respect at all times. Offers time for questions and answers; demonstrates empathy in communication while working toward optimal health goals., 9. Provides outreach, case finding/screening for high-risk issues that may impact on patient's progress, participation in plan, discharge or ability to utilize resources., 10. Assists with discharge planning issues to ensure continuity of care. Formulates, coordinates and implements the psychosocial components of outpatient care., 11. Consults, collaborates and communicates with a wide range of social, governmental and legal agencies, courts, schools, clinics, other hospitals, physicians and other sources., 12. Serves as a patient/family advocate with a variety of systems both internally and externally as required. May be called upon to testify in court., 13. Ensures clinical documentation is complete and according to departmental standards. Performs other administrative documentation and record keeping, such as accountability and statistical reports, billing forms, student intern evaluations, performance evaluations, etc. in complete and timely manner., 14. Initiates policy and program development in specific service area or team, utilizing knowledge of state-of-the-art programs and promoting social work values such as patient self-determination and social justice. Initiates, participates in and supports policy and program development in the Department of Social Work Services., 15. Actively engages in the regularly scheduled meetings, programs and activities of the Department. Serves on departmental committees. Represents the profession and Department in hospital and community meetings and committees., 16. Participates in social work professional education, supervision and teaching activities; supervises or trains staff social workers, student interns, house staff, nurses, medical students, and volunteers as required., 17. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment, 18. Continually monitors, assesses and modifies his/her own social work practice and programs. Conducts quality improvement activities and research regarding service delivery and effectiveness of interventions, as required., 19. Conducts or participates in professional organizations, grant writing, teaching, public presentations, seminars and workshops. May supervise staff social workers, social work associates, social work interns, parent consultants, house staff, nurses, medical students and volunteers as required., 20. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures. Practices confidentiality principles set by the agency and federal HIPAA/HITECH guidelines. Physical Requirements: 1. Normal office setting., 2. Inpatient and/or outpatient clinic patient care setting., 3. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs., 4. Requires manual dexterity using fine hand manipulation to operate computer keyboard., 5. Requires ability to see computer screen and reports. Skills & Abilities: 1. Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process., 2. Knowledge of casework process and community resources in relation to health (including mental health), illness, and disability., 3. Knowledge of current social work theory and practice, the ability to apply treatment and case management methods, and familiarity with community issues and resources., 4. Understanding of organizational theory and practice in large systems and the knowledge of social and health care policies and systems., 5. High degree of diagnostic, treatment, interpersonal, organizational, and communication skills., 6. Analytical skills required assessing patient needs, to develop associated treatment modalities and to provide effective counseling., 7. Computer skills and knowledge of general office programs, spreadsheet programs, database programs, and presentation programs (Word, Excel, Access, PowerPoint)., 8. Ability to read/write and communicate in English., 9. Excellent interpersonal skills., 10. Ability to function well in very busy situations., 11. Responsible and reliable., 12. Good organization skills., 13. Ability to engage a wide variety of patients and collaterals in the acute treatment and discharge planning process., 14. Ability to identify and access community resources. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $72,371.94 - $90,464.92

Location: CHA Cambridge Hospital Work Days: Monday thru Friday 8a-4:30p Category: Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: -Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance., • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed., • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner., • Understands and appropriately utilizes all telephone features such as: transferring and hold functions., • Insures at all times that there is someone to answer the telephone., • Accesses patient information via the computer., • Effectively interfaces with IT Department as needed to resolve hardware and software problems., • Acts in a friendly and reassuring manner in all Interactions with patients and visitors., • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person’s password., • Handles difficult situations calmly, calling appropriate person for assistance when needed., • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information., • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues., • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department., • Responsible for scheduling meetings for senior IT staff., • Responsible for scheduling meeting rooms and training rooms., • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls., • Keeps the front desk and main lobby area clean, tidy and stocked with proper information., • Sorts staff mail, • Performs straightforward secretarial duties., • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location., • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position., • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures., • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor., • Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 – 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn • Outpatient (weekday), • Complete schedule autonomy- Hybrid, telehealth, full time or part time, • Above average W2 compensation package, • Receive or Provide supervision (LCSW/LICSW), • Weekly case consultations, • Free Continuing Education credits, • Sign On Bonus, • Full benefits package including medical, vision, disability and 401(k) match, • 100% employer paid malpractice coverage – No tail required

This position is 100% onsite in Waltham. Position Summary/ Department Summary: Ensures quality patient experiences through the effective management and coordination of physical and human resources. Monitors all registration/scheduling/processing activities and patient satisfaction from an operational standpoint. Plans, implements and monitors operational and administrative systems to ensure department meets performance goals and targets. Responsible for the supervision of support staff; scheduling and delegating work, training and development needs, and conducting performance appraisals. Key Responsibilities: • Supervise administrative staff, including hiring, onboarding, training, performance evaluations, and disciplinary actions as needed., • Lead regular staff meetings and foster a positive team culture., • Ensure accurate and timely completion of patient registration and billing documentation to maximize revenue. Oversee clinical documentation, coding, and charge entry processes to ensure compliance and billing accuracy., • Identify and implement improvements to registration, scheduling, and billing processes to enhance the patient experience. Evaluate space and scheduling needs to optimize room utilization and clinic efficiency., • Train team members on hospital policies, systems, and compliance with third-party regulations (e.g., DPH, Joint Commission, OSHA)., • Monitor and address facility issues impacting daily operations; recommend improvements to the Director of Operations., • Oversee daily administrative operations including payroll, reporting, and regulatory compliance., • Support departmental fellowships, residencies, training grants, and other academic programs., • Participate in the budget process by preparing cost projections, monitoring expenses, and resolving variances., • Associate's or equivalent experience required. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary Assists Director, Manager, or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the “go-to” person for the administrative staff. Key responsibilities • Lead and direct secretarial, clerical, and administrative support services to ensure smooth department operations., • Recommend, implement, and maintain internal systems and departmental policies., • Oversee department recordkeeping systems for administrative and financial data, ensuring data accuracy and report distribution., • Collect and compile data for various analyses and perform calculations to prepare spreadsheets, graphs, and charts., • Manage daily administrative operations, preparing reports and documents to meet compliance requirements., • Facilitate administrative forms processing, such as purchase orders and invoices., • Organize logistics for seminars, conferences, and special events, including material preparation and registration management., • Maintain departmental files, records, databases, and office libraries, managing information entry and distribution., • Schedule appointments and maintain physician calendars, handle meeting logistics, and prepare agendas., • Monitor supply inventory and computer equipment, authorize purchases and coordinate equipment services., • Transcribe, type, proofread, and edit various materials, including confidential documents, ensuring accuracy and clarity., • Answer and route phone calls, greet visitors, provide information, and manage correspondence., • A high school level of education.Experience:, • Two years of related experience, • Prior customer service or administrative experience preferred, • Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles., • Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations.Schedule: Monday-Friday, Hybrid after training period. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required.Recruitment Incentive: Applicants may be eligible for a $50,000 recruitment incentive in accordance with regulatory requirements.Click apply to view full details and eligibility of this recruitme

Bachelor’s degree in Human Resources, Business Administration, or related field. HR experience, including at least 2 years in a business partner or generalist capacity. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not lim

Position Summary Under direct supervision of the Executive Director, coordinates the department/division’s residency/fellowship training program in accordance with department/GME (Graduate Medical Education) policies. Follows established plans on a yearly cycle in accordance with department/GME requirements to ensure compliance, including recruitment and onboarding of house staff, maintenance of medical education databases and completion of assigned projects including planning and coordinating education and social events, in accordance with established priorities, time and funding limitations. Coordinates internal and external program relations, communicating with faculty and house staff to ensure smooth communications and effective coordination of GME training programs. Key responsibilities • Works with training program leadership team to coordinate and provide administrative support for all aspects of the GME training program for the department. Prepares, maintains and distributes educational materials and curriculum., • Supports the candidate selection process. Coordinates and schedules interviews and follow-up. Acts as a resource for candidates, assisting as needed with travel arrangements., • Coordinates all aspects of onboarding. Ensures the timely input of documents related to licensing, visas, credentialing and moonlighting in accordance with regulatory requirements., • Coordinates annual orientation programs including scheduling, speakers, conference rooms, trainings, and other new hire requirements including IDs, computer access and training., • Collects and maintains required records and data for house staff, faculty, and alumni. Maintains New Innovations GME database including duty hours, evaluations and personnel records in accordance with department/GME requirements. Interprets and applies ACGME (Accreditation Council for Graduate Medical Education), other national accrediting agency and regulatory requirements, and hospital policies to support compliance., • Coordinates, prepares and distributes materials for educational conferences, didactic sessions, M&M (Morbidity & Mortality) conferences and special events throughout the year. Coordinates evaluation and attendance tracking for events., • Acts as a resource to house staff and as a liaison for the house staff/training program. Provides administrative support to house staff as directed by the program director. Informs house staff of policies, procedures and schedules. Works to diffuse conflicts by accommodating reasonable requests; escalates issues to manager as needed., • Provides administrative support to the department as directed.Minimum qualifications Education: • Associate's degree required. Bachelor’s preferred.Experience:, • 1 year administrative work experience required. Prior administrative experience in a hospital or educational setting preferred., • General proficiency with computerized office applications including email, word processing and spreadsheet applications is required; fluency with Microsoft Office applications is preferred., • Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles., • Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations., • Excellent organizational and planning skills with strong attention to details. Ability to understand, interpret and apply applicable regulatory requirements and hospital policies to ensure programmatic compliance with graduate medical education program training requirements..Schedule: Monday- Friday, 100% Onsite The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Ambulatory Clinic Supervisor I position is onsite at the Waltham location. Position Summary/ Department Summary: The Ambulatory Clinic Supervisor (ACS) ensures a high-quality patient experience through the effective management and coordination of physical and human resources within a busy multispecialty clinic that includes 21 exam rooms used by providers from different departments. This role oversees all front-end operations, including registration, scheduling, and patient processing, and monitors patient satisfaction from an operational standpoint. The ACS plans, implements, and evaluates administrative and operational systems to ensure the department meets established performance goals and targets. Responsibilities include the day-to-day supervision of support staff, including workload delegation, scheduling, training and professional development, performance coaching, and conducting annual performance appraisals. Key Responsibilities: • Supervise administrative staff, including hiring, onboarding, training, performance evaluations, and disciplinary actions as needed., • Lead regular staff meetings and foster a positive team culture., • Ensure accurate and timely completion of patient registration and billing documentation to maximize revenue. Oversee clinical documentation, coding, and charge entry processes to ensure compliance and billing accuracy., • Identify and implement improvements to registration, scheduling, and billing processes to enhance the patient experience. Evaluate space and scheduling needs to optimize room utilization and clinic efficiency., • Train team members on hospital policies, systems, and compliance with third-party regulations (e.g., DPH, Joint Commission, OSHA)., • Monitor and address facility issues impacting daily operations; recommend improvements to the Practice Administrator., • Oversee daily administrative operations including payroll, reporting, and regulatory compliance., • Support departmental fellowships, residencies, training grants, and other academic programs., • Associate's or equivalent experience required., • Three years of experience required. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Competitive pay, great benefits, flexible time off, 401(k) matching…we could go on and on. Apply today!

" "" Licensed Clinical Social Worker (LCSW) Wage: Between $95-$122 an hour Licensed Clinical Social Worker — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required. About you ● You’re a fully-licensed Clinical Social Worker at a Master’s level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You’re ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers • Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner., • Built-in compliance: Stay compliant from day one with audit support and ongoing resources., • Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid., • Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network., • Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on., • Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more., • Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. "

Job Description Position Title: High School Social Worker (2025-2026) Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving up to 1,250 students. Our mission is to prepare studentsparticularly multilingual learners and those who would be the first in their families to earn a college degreefor success in college and careers in order to achieve economic security and mobility. Students gain acceptance to our schools via an annual blind public lottery open to all Boston residents. Our families bring amazing racial and cultural diversity to the school communitythey represent over 20 different countries of origin with over 20 different languages spoken at home. 98% of our students are people of color. Our students bring a diversity of needs to our school, and we are prepared to serve them: 23% of our students qualify for special education services; 19% of our student body are English Language Learners. Matchs core values are Equity, Freedom, Teamwork, Innovation, and Accountability. We are working to reframe our organizational processes and policies to be truly anti-racist. At Match, we believe that three aspects of our work and organizationa staff that is diverse by race and other factors, a professional environment that is inclusive of all perspectives, and a curriculum in our PreK-12 school that is culturally competentare vital to our goals and mission. Position: High School Social Worker (2025-2026) Location: Boston, MA (Brighton Campus) Start date: January, 2026 OVERVIEW OF ROLE Match High School has an opening for a full-time Social Worker who can join the team starting in January, 2026. The Social Worker will collaborate closely with teachers, staff and school leadership to effectively meet the needs of our students and provide direct counseling to a caseload of students. Qualified applicants need to be a LCSW/LICSW, or be eligible for licensure within a year of date of employment. The position is based at Match High School located on 1001 Commonwealth Ave. in Brighton. The salary range for full-time social workers new to Match is $67,812-104,899 and is determined by the candidates prior years of full-time social work experience. Match offers a comprehensive benefits package that includes 90% coverage of employee health insurance costs and up to $150/month in loan repayment assistance. We are only able to consider applicants who have current US work authorization. PM20 OVERVIEW OF ROLE AND RESPONSIBILITIES The Social Worker will: • Provide individual and group counseling using evidence-based modalities, • Conduct safety and risk assessments, referrals, and follow-up during crises, • Offer case management and care coordination for students and families, • Participate in IEP meetings and provide verbal/written progress updates, • Develop IEP goals and benchmarks; collect and analyze data, • Collaborate with teams to determine levels of care, • Partner with teachers on classroom-based mental health strategies, • Implement preventative mental health and wellness programming, • Maintain a trauma-sensitive, strengths-based, culturally responsive approach, • Uphold high expectations and provide strong relational support, • Engage in coaching and professional development, • Support school programming during non-instructional time, • Contribute positively to the Match school community QUALIFICATIONS Competitive applicants have: • Two or more years of school-based social work experience (strongly preferred), • Masters degree in Social Work and LCSW/LICSW (or eligibility within one year), • Strong interpersonal, communication, and group facilitation skills, • Extensive clinical assessment and case management experience, • Experience collaborating across multidisciplinary teams, • Deep understanding of how race, gender, and culture shape student experiences, • Demonstrated cultural competence, empathy, and ability to build trusting relationships with diverse students and families, • Strong knowledge of Boston-area mental health, social service, and community resources, • Belief that all students can succeed Match Education () is the shared brand name of Match Charter Public School and The Match School Foundation, Inc. Match Education is an engine of discovery and applied innovation in education. We operate a high-performing urban charter public school and a unique associate teacher program that trains teachers for high-poverty schools. Out of this applied work, we refine, validate empirically, and eventually disseminate new ideas and practices on core questions in education reform. The Match Foundation, Inc. and Match Charter Public School prohibit discrimination on the basis of actual or perceived race, color, sex, gender identity, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment. PI6a3aadcbc5dd-25405-39214167

PRIDE Health is seeking a Social Work Licensed Clinical Social Worker for a travel job in Jamaica Plain, Massachusetts. Job Description & Requirements • Specialty: Licensed Clinical Social Worker, • Discipline: Social Work, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days Pride Health Job ID #17523871. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Social Worker:LCSW,09:00:00-17:00:00 About PRIDE Health PRIDE Health is the minority-owned healthcare recruitment division of Pride Global—an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry’s leading healthcare organizations. Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Benefits • Weekly pay, • Holiday Pay, • Guaranteed Hours, • 401k retirement plan, • Cancelation protection, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits

Certification Details • Licensed Clinical Social Worker (LCSW), • Professional License/Certification as required for the positionJob Details, • The Behavioral Health Home Hospital (BHH) Research Social Worker/Case Manager supports an innovative care delivery model offering specialized psychiatric-care services in patients' homes as an alternative to inpatient psychiatric hospital admission., • Provides quality clinical services to patients in various community settings, delivering hospital/inpatient-level treatment., • Collaborates with professionals to address psychosocial, environmental, age-specific, and cultural issues to maximize well-being and effective use of healthcare and community resources., • Utilizes clinical social work techniques for consultation, assessment, treatment interventions, and advocacy., • Sees patients in person at their homes or remotely, managing up to 4 patients at a time., • Ideal for someone interested in a temporary position working on a research trial to broaden treatment opportunities for patients with active acute psychiatric conditions., • Position begins on 1/5 with schedule depending on caseload, approximately one hour per day.Job Requirements, • Must hold a professional license and/or certification as required for the position., • Primary source verification of professional license/certification within 30 days of start date and updated upon expiration., • MA Conditional Licenses not accepted., • Must submit a color photo taken in past 6 months with specific guidelines., • Documentation of immunizations and health screenings including MMR, Influenza Vaccine (required during flu season), Hepatitis B (strongly preferred), Tdap (preferred), TB Test within 3 months of start date, and Health Statement signed by MD/DO/NP/PA within 365 days of start date., • Fit Test for N95 respirator within 365 days of start date and updated annually., • Criminal background checks including MGB Criminal Background Check within 45 days prior to start date, Massachusetts CORI within 30 days prior to start date, National Sex Offender Check within 30 days of start and updated annually, and Exclusion Checks within 30 days of start and annually., • Must provide 2 recent references, including at least 1 supervisor or above in skillset., • Must submit MGB Resume including past 7 years of work experience with city and state., • Completion of MGB Skills Checklist and Candidate Submission Coversheet required for submission., • Respirator Medical Clearance Attestation required if fit test is required.Schedule Information, • Schedule depends on caseload, approximately one hour per day., • Position begins on 1/5 when the trial begins.Additional Details, • MGB Badge Photo required for onboarding., • MA Conditional Licenses not accepted., • No religious exemptions considered for Fit Test., • Flu vaccine required during flu season (Sept 15 - April 30) with no exemptions or waivers., • Fit Test cannot be done onsite at any location except Martha's Vineyard & Nantucket if traveler extends beyond original assignment., • Positive PPD requires negative chest x-ray documentation., • Health Statement must be updated if >6 month break., • Criminal background checks must include international searches if applicable., • MGB Education Verification required through background check company.

NuWest Travel Nursing is seeking a Social Work Licensed Independent Clinical Social Worker for a travel job in Boston, Massachusetts. Job Description & Requirements • Specialty: Licensed Independent Clinical Social Worker, • Discipline: Social Work, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel We have a new assignment for Allied - LICSW (Licensed Independent Clinical Social Worker) in Boston, MA and are interviewing ASAP. This is a travel assignment. position at a great facility. Pay Range: $1798.78 - $2116.21 Per Week Benefits include medical, dental, vision, 401K, weekly direct deposit, and more! NuWest Travel Nursing Job ID #241745. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined.

Site: Massachusetts Eye and Ear Infirmary.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit, we support patient care, research, teaching, and community s

As a Security Concierge, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community while rendering excellent customer service and providing access control. Provides a security presence, which inc

Provide psychosocial assessments and interventions for patients in the dental school's clinical setting, addressing the variety of factors (socioeconomic, physical, behavioral, cultural) that may affect patients' dental care and treatment. This full-time faculty position will serve as a key member o

At least 5 years of full-time professional, administrative, supervisory or managerial experience in business administration, business management, public administration, financial management. Client: Fortune 500 Title: Administrative Assistant Location: Everett, MA Duration: 06 Months (Extension Poss

The Law School seeks an Assistant Director of Finance, who will work collaboratively with the Assistant Dean for Finance and various Law departments and ensure the accuracy of all financial transactions. ASSISTANT DIRECTOR, FINANCE, School of Law, Administration. ASSISTANT DIRECTOR, FINANCE, School

EXECUTIVE ASSISTANT, School of Medicine, Department of Medicine.EXECUTIVE ASSISTANT, School of Medicine, Department of Medicine.Boston University Medical Campus -->.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental

We are seeking a dependable and well-organized Remote Administrative Assistant to support daily tasks, scheduling, communication, and general administrative operations. Administrative Assistant (Remote Position). Support day-to-day administrative tasks and workflow.

This position is 100% onsite at the Waltham Location. Example of the expected schedule below: Monday / Wednesday: 10am – 6:30pm Tuesday / Thursday / Friday: 8am – 4:30pm OR 8:30am – 5pm Position Summary The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: • Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues, • Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal, • Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers, • Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience, • Prepares for and attends shift handoffs and team huddles, • Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed, • Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments, • Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications, • Collects co-payments, reconciles deposits, and provides accurate records in hospital systems, • Transcribes treatment and billing data; communicates with other departments for clinical and administrative services, • Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required, • Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations, • Processes prescription refills, letters, and external requests, • High School Diploma/ GEDExperience:, • No healthcare experience required - Basic customer service and computer skills., • Makes use of customer service knowledge to assist patients and families in resolving problems., • Conveys a positive demeanor when interacting with patients, families, and coworkers. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This position is 100% onsite at the Waltham location. Position Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: • Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues, • Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal, • Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers, • Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience, • Prepares for and attends shift handoffs and team huddles, • Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed, • Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments, • Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications, • Collects co-payments, reconciles deposits, and provides accurate records in hospital systems, • Transcribes treatment and billing data; communicates with other departments for clinical and administrative services, • Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required, • Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations, • Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records, • Processes prescription refills, letters, and external requests, • Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently, • High School Diploma/ GEDExperience:, • No healthcare experience required - Basic customer service and computer skills., • Makes use of customer service knowledge to assist patients and families in resolving problems., • Conveys a positive demeanor when interacting with patients, families, and coworkers., • Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations., • Ability to work with diverse internal and external constituencies. #LIonsite The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary/ Department Summary: Monday - Friday. Schedule flexibility is needed to work shifts between 7:00am – 7:00pm. Travel to Boston, Brookline and Jamaica Plain is required (all locations are accessible by public transportation). This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months). *Terms/taxes apply. We can be flexible on start date. Are you recent college graduate, or are you already in your career and looking to make a change? The Float Pool is a great way for you to learn about different medical specialties and departments at our Harvard teaching pediatric hospital in an administrative/customer service capacity. After successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. Key Responsibilities: • Customer Service:, • Demonstrating positive and effective customer service that supports departmental and hospital operations, patients and families., • Responding to routine inquiries about hospital protocol, policies and procedures., • Greeting, screening and directing patients, families and visitors., • May be required to rotate in departments with call centers., • Patient Registration/Admissions/Discharge:, • May be required to collect height, weight and temperature and answer questionnaires in EMR., • With guidance, may prepare rooms for examinations and provide assistance to patients according to established procedures and instructions., • Recording and processing patient demographics, insurance/payment and referral information for all patient encounters., • Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system., • May collect, record and secure co-payments made by patients and families, reconcile payments and prepare deposits., • Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules., • Scheduling:, • Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions., • Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience. Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor flow., • Administration:, • Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or assistance within scope of knowledge and authority., • Scheduling meetings, programs and events. Maintaining calendars for physicians/supervisors., • Assisting in organizing and scheduling conferences, seminars and other department-sponsored programs or events., • Providing routine clerical support as needed., • May collect and organize medical records, information, materials and supplies required for appointments., • Technology:, • Utilizing all office technology, including phone systems, email, Microsoft Office, as well as clinical, scheduling and billing applications. Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included. Must be able to train during day shift (7am-3:30pm). Position summary You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations. Key responsibilities • Patient Encounter Management:, • Providing positive and effective customer service that supports unit operations, • Collaborating with referring providers and practices, • Obtaining required authorizations to compile patient and staff schedules, • Scheduling patients and supporting patients encounter, • Check In / Check Out:, • Greeting and directing patients, families and visitors, • Monitoring daily schedule and coordinating flow with clinicians/supervisors, • Reconciling payments and preparing deposits, providing record of transactions in Hospital systems, • Facilitating and directing communication with Financial Counseling, • Administrative:, • Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services, • A high school level of education, bachelor’s degree preferredExperience:, • Prior customer service or healthcare administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key responsibilities Customer Service • Provides positive, effective customer service to patients, families, visitors, and referring providers., • Greets, screens, directs, and responds to routine inquiries on hospital protocols., • Addresses escalated or complex issues and collaborates to resolve patient concerns., • Collects basic vitals (H/W/T) and completes EMR questionnaires as needed., • Monitors clinic flow and supports optimal patient experience., • Registers new patients; verifies and processes demographics, insurance, referrals, authorizations, and required documentation., • Assists with room preparation and routine clinical support tasks., • Supports billing processes: coding entry, collecting copays, reconciling payments, and preparing deposits., • Schedules appointments and procedures across providers and departments., • Manages calendars, schedules meetings/events, and supports conferences and department programs., • Prepares documents, presentations, requisitions, and standard forms., • Triages calls, routes urgent requests, and initiates emergency services when required., • Provides routine clerical support (mail, copying, distributing materials, organizing medical records)., • Uses phone systems, email, Microsoft Office, and clinical/scheduling/billing applications., • Contributes to departmental and organizational improvement initiatives. Education: • High School Diploma / GEDExperience:, • A common knowledge or an understanding of basic computer skills and concepts., • Makes use of customer service knowledge to assist patients and families in resolving problems., • Conveys a positive demeanor when interacting with patients, families, and coworkers., • Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations., • Ability to work with diverse internal and external constituencies., • Demonstrates the ability to pay attention to detail and accuracy. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position summary: You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations. Key responsibilities • Patient Encounter Management:, • Providing positive and effective customer service that supports unit operations, • Collaborating with referring providers and practices, • Obtaining required authorizations to compile patient and staff schedules, • Scheduling patients and supporting patients encounter, • Check In / Check Out:, • Greeting and directing patients, families and visitors, • Monitoring daily schedule and coordinating flow with clinicians/supervisors, • Reconciling payments and preparing deposits, providing record of transactions in Hospital systems, • Facilitating and directing communication with Financial Counseling, • Administrative:, • Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services, • A high school level of education, bachelor’s degree preferredExperience:, • Prior customer service or administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included. Position summary You will work under close supervision to provide support to the administrative operations with the inpatient Perioperative unit and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations. Key responsibilities • Patient Encounter Management:, • Providing positive and effective customer service that supports unit operations, • Collaborating with referring providers and practices, • Obtaining required authorizations to compile patient and staff schedules, • Scheduling patients and supporting patients encounterAdministrative:, • Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services, • Processing admissions/discharges, • A high school level of education, bachelor’s degree preferredExperience:, • Prior customer service or administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations, • The ability to work with diverse internal and external constituenciesSchedule: per diem: Hours needed coverage (evening shifts (12:00–8:30 PM), weekend shifts on both Saturdays and Sundays (7:00–3:30 PM), and holidays (7:00–3:30 PM). Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position summary The Center for Cardiovascular Genetics at Boston Children’s Hospital is committed to providing state-of-the-art care to patients and their families with a wide range of cardiovascular genetic conditions including inherited arrhythmia syndrome, cardiomyopathies, aortopathies, congenital heart disease, and disorders of lipid metabolism. Our care strategy is tailored to the specific clinical and genetic needs of the individual and family. Key responsibilities • Physician & Program Support:, • Provide administrative support to multiple cardiologists and the Cardiovascular Genetics Program, including calendar management, triaging calls, coordinating meetings, attending team huddles, and supporting team operations., • Support internal workflow enhancements and participate in quality improvement initiatives., • Patient Scheduling & Registration:, • Schedule and register patients for visits and ancillary services; manage new patient intakes and pre-appointment record requests; enroll patients in the portal., • Prepare charts, check in patients, verify insurance, obtain referrals and records, and accurately log documentation., • Answer, screen, and route calls; manage appointment requests, triage urgent calls, and activate emergency services when appropriate., • Collect and process demographics, insurance, referral, and billing data; transcribe treatment info and manage clinical documentation., • Customer Service:, • Deliver effective and compassionate service to patients and families; escalate complex concerns as needed., • Serve as the primary contact for patient families; address inquiries, resolve issues, and guide them through their care plans, • Administrative Tasks:, • Process prescription refills, external requests, patient paperwork, and correspondence, • Handle mail, photocopying, and document organization., • Collaboration:, • Work with referring providers and practices to manage complex cases, • Systems & Technology Use:, • Utilize office and hospital systems (e.g., Microsoft Office, Epic) efficiently., • A high school level of education, bachelor’s degree preferredExperience:, • Healthcare experience preferred, • Can perform the actions associated with this skill without assistance. Is considered "a person to ask" when difficult questions arise. Capable of coaching others by translating complex nuances into easy-to-understand terms., • Able to successfully complete tasks as requested. Help from an expert may be required from time to time can discuss the application and implications of changes to processes, policies, and procedures in patient experience., • Understands needs and takes a proactive approach to meeting their needs in an effective and timely manner. Uses non-technical language skillfully to ensure effective communication with customers from all levels of understanding., • Builds and maintains effective working relationships., • Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations., • Ability to work with diverse internal and external constituencies. Schedule: M-F. Hybrid This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years). The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This position is 100% onsite at Waltham location. Position Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: • Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues, • Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal, • Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers, • Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience, • Prepares for and attends shift handoffs and team huddles, • Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications, • Collects co-payments, reconciles deposits, and provides accurate records in hospital systems, • Transcribes treatment and billing data; communicates with other departments for clinical and administrative services, • Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required, • Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations, • High School Diploma/ GEDExperience:, • No healthcare experience required - Basic customer service and computer skills., • Makes use of customer service knowledge to assist patients and families in resolving problems., • Conveys a positive demeanor when interacting with patients, families, and coworkers., • Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations., • Ability to work with diverse internal and external constituencies. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary/ Department Summary: Under general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Actively participates in and contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring in-depth knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Recognizes opportunities and recommends process improvement opportunities to enhance operational efficiency while maintaining accuracy. Key Responsibilities: ·Customer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone. ·Registration: Registers new patients, verifies insurance information, and collects co-payments. ·Patient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience. ·Administrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support. ·Records Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests. ·Technology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal. ·Process Improvement: Contributes to departmental projects aimed at improving processes and systems. Minimum Qualifications Education: High School Diploma / GED Experience: Internal: Minimum 6 months as a PER; External: Minimum of 6 months relevant healthcare experience This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included. Position summary You will work to provide support for the Med Surg ICU on a per diem basis. In this role, you will work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations. Key responsibilities • Patient Encounter Management:, • Providing positive and effective customer service that supports unit operations, • Collaborating with referring providers and practices, • Obtaining required authorizations to compile patient and staff schedules, • Scheduling patients and supporting patients encounterAdministrative:, • Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services, • Processing admissions/discharges, • A high school level of education, bachelor’s degree preferredExperience:, • Prior customer service or administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations, • Night shift: 11pm-7:30am, • Day Shift: 7am-3:30pm & 7:30am-4pm Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary: The Senior Patient Experience Representative will support front desk operations, ensuring a positive patient experience through scheduling, insurance verification, patient finance coordination, and customer service. This role manages clinic activity, resolves scheduling and service issues, handles calls and authorizations, and contributes to training and process improvement initiatives. Candidates should bring managed care experience, strong problem-solving skills, and the ability to multitask in a fast-paced environment; the position is primarily in-person with potential for hybrid flexibility. Key Responsibilities • Customer Service • Provides positive, effective customer service to patients, families, and referring providers., • Responds to routine inquiries and resolves complex issues in alignment with hospital policies., • Collaborates with providers and practices to manage complex patient needs. • Patient Registration/Admissions/Discharge • Monitors clinic activity and addresses patient concerns to ensure a positive experience., • Registers new patients, verifies demographics, insurance, and referral information., • Collects and processes clinical documentation, prior authorizations, and referrals., • Secures and reconciles patient co-payments, prepares deposits, and facilitates communication with Financial Counsel., • Prepares examination rooms, assists patients, and ensures required forms and documentation are completed. • Scheduling • Schedules patient encounters and procedures across providers, departments, and institutions., • Monitors daily schedules, coordinates patient flow, and communicates with clinicians to optimize efficiency. • Patient Flow Coordination • Participates in shift handoffs and team huddles to maintain coordinated patient care. • Administration • Manages calendars, schedules meetings/events, and prepares related documents and logistics., • Triages calls, messages, and emergency requests; provides general clerical support., • Collects and organizes medical records, requisitions, and supplies for appointments or admissions., • Coordinates with other departments for ancillary services and processes correspondence, mail, and prescription refills. • Training • Trains and orients staff on systems, processes, terminology, and policy updates., • Provides guidance on problem resolution, operations, billing, and payer requirements. • Technology • Utilizes office technology, scheduling and billing systems, and Microsoft Office tools., • Enrolls patients and caregivers in the patient portal. * Process Improvement • Supports departmental and organizational initiatives for continuous improvement. • A high school level of education, bachelor’s degree preferredExperience:, • 1 year of relevant experience requires, • Prior customer service or administrative experience preferred, • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included. Position Summary / Department Summary The Senior Patient Experience Representative in the Department of Dentistry plays a critical role in ensuring timely access to care and an exceptional patient and family experience. This position manages incoming referrals, supports accurate specialty triage, and oversees hygiene scheduling to optimize clinic flow and access. Key Responsibilities Patient Experience, Access, and Scheduling • Deliver positive, effective customer service to patients, families, visitors, and staff in alignment with hospital and departmental standards, • Monitor daily clinic activity and patient flow to optimize access, • Schedule patient encounters and procedures across providers and specialties, • Conduct appointment confirmation calls and text reminders two days prior to scheduled visitsHygiene Management and Scheduling, • Manage and oversee hygiene schedules and templates, • Monitor hygiene schedules daily to identify and address appointment availability, • Manage the hygiene scheduling distribution list, • Work assigned orders and scheduling tasks in Epic work queuesReferral Management and Specialty Triage, • Manage and monitor the Dentistry referral inbox, • Triage referrals to appropriate dental specialties, • Schedule referred patients within 48 hours of referral receipt, prioritizing urgent cases, • Communicate with referring offices to obtain missing documentation, clarification, or follow-up as needed, • Process and distribute incoming faxes on designated days, • Communicate real-time scheduling challenges, high-priority items, and clinic changes to clinical leadership, • Manage the Dental Clinical Support Pool in Epic, including triage, responses, and scheduling, • Provide support to Call Center or Frontline operations as needed, • Answer, screen, and triage incoming calls; respond to routine inquiries and initiate emergency services when appropriate, • Utilize office and clinical technology including Epic, phone systems, Microsoft Office, scheduling, billing, and patient portal toolsTraining and Process Improvement, • Participate in training, onboarding, and cross-training of clinic staff on systems, • Serve as a resource for staff regarding departmental processes, payer requirements, and operational procedures, • Required: High School Diploma or GED, • Preferred: None specifiedExperience, • Required: Minimum of one (1) year experience as a Patient Experience Representative or in a related healthcare role, • Preferred: Experience in an ambulatory or dental clinical setting with referral management and complex scheduling responsibilitiesSchedule & Location, • Shift: Full-time, 8:00 AM – 4:30 PM, • Work Model: Hybrid after training, • Location: 2 Brookline Place Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, a 403(b) Retirement Savings Plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This position is 100% onsite at the Waltham location. Position Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: • Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues, • Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal, • Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers, • Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience, • Prepares for and attends shift handoffs and team huddles, • Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed, • Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments, • Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications, • Collects co-payments, reconciles deposits, and provides accurate records in hospital systems, • Transcribes treatment and billing data; communicates with other departments for clinical and administrative services, • Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required, • Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations, • Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records, • Processes prescription refills, letters, and external requests, • Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently, • High School Diploma/ GEDExperience:, • No healthcare experience required - Basic customer service and computer skills., • Makes use of customer service knowledge to assist patients and families in resolving problems., • Conveys a positive demeanor when interacting with patients, families, and coworkers., • Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations., • Ability to work with diverse internal and external constituencies. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Schedule: Working Saturday AND Sunday every other weekend, 7am – 3:30pm Position/Department Details: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: • Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues, • Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal, • Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience, • Prepares for and attends shift handoffs and team huddles, • Collects and processes patient demographics, insurance, • Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required, • High School Diploma/ GEDExperience:, • No healthcare experience required - Basic customer service and computer skills., • Makes use of customer service knowledge to assist patients and families in resolving problems., • Conveys a positive demeanor when interacting with patients, families, and coworkers., • Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations., • Ability to work with diverse internal and external constituencies. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position Summary The Senior PER monitors clinic activity to ensure an optimal patient experience and resolves customer service and scheduling issues. They provide effective service support, obtain and record required authorizations, and manage daily schedules to optimize workflow. Responsibilities include answering and triaging calls, routing messages, providing routine information, and initiating emergency services when needed. The role also contributes to staff training on department processes and technology, demonstrates strong problem-solving and teamwork skills, and supports continuous process improvement initiatives. Key responsibilities Customer Service • Provides positive, effective customer service to patients, families, visitors, and referring providers., • Greets, screens, directs, and responds to routine inquiries on hospital protocols., • Addresses escalated or complex issues and collaborates to resolve patient concerns., • Collects basic vitals (H/W/T) and completes EMR questionnaires as needed., • Monitors clinic flow and supports optimal patient experience., • Registers new patients; verifies and processes demographics, insurance, referrals, authorizations, and required documentation., • Assists with room preparation and routine clinical support tasks., • Supports billing processes: coding entry, collecting copays, reconciling payments, and preparing deposits., • Schedules appointments and procedures across providers and departments., • Manages calendars, schedules meetings/events, and supports conferences and department programs., • Prepares documents, presentations, requisitions, and standard forms., • Triages calls, routes urgent requests, and initiates emergency services when required., • Provides routine clerical support (mail, copying, distributing materials, organizing medical records)., • Participates in and supports staff training on systems, workflows, and customer-service practices., • Uses phone systems, email, Microsoft Office, and clinical/scheduling/billing applications., • Contributes to departmental and organizational improvement initiatives., • Recommends and helps implement updates to systems and procedures. Minimum qualifications Education: • High School Diploma / GEDExperience:, • Minimum of 1 year as a PER or related healthcare experience., • Serves as a go-to resource and handles complex questions independently., • Coaches others by translating complex information into clear, simple terms., • Completes tasks reliably; seeks expert input only when needed., • Explains the impact of process and policy changes on patient experience., • Anticipates needs and communicates clearly using non-technical language., • Builds strong working relationships across teams., • Communicates effectively and empathetically, both verbally and in writing. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.