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Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits, • $15/hour plus opportunities to earn a sales commission

Job Description SMCP - Sandro, Maje, Claudie Pierlot FT Keyholder at SMCP ( Maje) Location: Maje, Brickell City Center - Miami, Florida, United States About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! As a Keyholder, you'll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You'll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. You'll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you're guiding clients to the perfect outfit or ensuring store operations run seamlessly, you'll help create a shopping experience that's as chic as Paris itself. What You'll Do: Leadership & Supervision • Lead and supervise the team in the absence of the Store Manager/Assistant Manager., • Provide exceptional customer service with product knowledge and personal recommendations., • Build and maintain a client book, fostering relationships and loyalty., • Achieve sales targets through outstanding service and brand values., • Maintain high store standards, ensuring a welcoming and organized environment., • Support new hires and encourage team development, promoting a growth-focused culture., • Create an inclusive, personalized shopping experience, welcoming clients to our collections., • 1+ year of experience in retail or customer service, with supervisory experience preferred., • Enthusiastic about providing exceptional customer service and working in luxury retail., • Knowledgeable and passionate about fashion trends., • Excellent communication skills, with a friendly, approachable, and persuasive demeanor., • Adaptable and open to pursuing a career in retail management., • Social media presence is a plus but not required. At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That's why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you'll discover a career that's as fulfilling as it is inspiring. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!

Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager. The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our busines

Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and mor

We empower all store managers to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed. We're looking for Store Managers who have an entrepreneurial spirit and can work independently, embracing accountability for overall

And that's exactly how we like it.Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued.You're encouraged to break it and create something better.As a Sales Tea

A results-driven and financially savvy salon manager. The Bar Manager (aka Bar Boss) is responsible for the day-to-day operations and vibe in-bar. We want you to know that making money makes sense! The Bar Manager will be responsible for creating in-bar goals and sales targets.

The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, store maintenance, and customer service activities. Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a

The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, store maintenance, and customer service activities. Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, or

A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others. Collabora

The North America Financial Institutions Sales, Strategy and Operations Intern will assist with various tasks and projects to support the Sponsor Bank segment. Help with creating frameworks and processes to improve 'specialized sales' for Sponsorship in collaboration with Super Regional, Regional, a

The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, store maintenance, and customer service activities. Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, or

Be able to stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for at least 8 hours per day. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales days, with a primary focus on sales, st

If you're a data-driven, results-oriented marketing technologist who is passionate about automating targeted marketing experiences, we want you. Collaborate on reporting with the Marketing Data Analyst, Sales Operations and Finance teams by splicing together data and reporting to show one view of pr

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. \n With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. \n In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. \n How our Fine Jewelry Colleagues spend their day… \n Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence. \n On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. \n Throughout the day, they maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves. \n They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. \n We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. \n And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n Who You Are \n\n • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n, • Must be able to:\n \n, • Understand and communicate effectively with customers, co-workers, and supervisors\n, • Read and understand employment policies and safety rules/procedures in English\n \n, • Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience.\n, • Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance\n, • Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.\n, • In addition to sales goals, achieving Client and Protection plan goals\n, • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits\n, • Meeting and surpassing daily sales goals by delivering exceptional service\n, • Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience\n, • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands\n, • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level\n, • Requires close vision, color vision, depth perception, and focus adjustment\n, • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.\n, • Explain and demonstrate use of fragrances through actual application or card application\n, • Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies\n, • Attend product training classes and seminars\n, • Ensure proper presentation, organization, storing, and replenishment of stock\n, • Participate in pre-selling and sales driving events to maximize sales\n, • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)\n, • Ensure work area is free from hazards and work in a safe manner\n, • Adhere to Asset Protection and inventory control and compliance procedures\n, • Be in compliance with all hygiene standards\n, • Follows shortage programs and procedures\n, • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities \n, • High School Diploma or equivalent required.\n, • 1-2 years related experience.\n, • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.\n, • Resourceful and able to adapt quickly to changing priorities.\n, • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.\n, • This position requires lifting, constant moving, standing, and reaching with arms and hands.\n \n, • Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders\n, • Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n \n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. SUMMARY We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: • Aligning solutions to meet client needs, • Assessing Marketplace competitiveness, • Pricing and profitability, • Growth and trend metrics, • Legalities, compliance and risk mitigation, • Product information and collateral for client facing and internal usage, • Training on product capabilities, features/benefits and lead identification, • Lead product development lifecycles to enhance or implement new solutions ESSENTIAL DUTIES AND RESPONSIBILITIES, • Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains., • Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption, • Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution, • Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up., • Document managed Products' key client value proposition and competitive position in marketplace., • Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma, • Create optimum revenue and profitability of managed products., • Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate)., • Document and report on managed products' trends in growth and revenue., • Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends., • Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle., • Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products, • Prepare product development objectives and schedules for all phases of product development and introduction to market, • Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams. SUPERVISORY RESPONSIBILITIES While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will: • Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies., • Act as a liaison between stakeholders to ensure seamless communication and execution of product plans., • Influence and inspire internal teams by sharing insights and advocating for product vision and goals., • Coordinate with external vendors and partners to enhance product offerings and customer experience QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: • 5+ years of product management experience, preferably in financial services commercial deposit products / services, • Bachelor's degree in Business, Finance, Technology, or related field. Master's/MBA a plus., • Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep services, • Experience and extensive knowledge of Hogan mainframe core applications is a plus, • Experience managing complex products with multiple stakeholders, • Demonstrated ability to translate business requirements into technical specifications, • Strong analytical and financial modeling skills, • Excellence in stakeholder management and cross-functional leadership, • Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical, • Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products, • The ability to write clear, concise internal product specifications, external communications and training materials, • Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders, • This candidate must have excellent oral and written communication skills, • The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc., • Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals COMPUTER AND OFFICE EQUIPMENT SKILLS • Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications., • Experience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagrams, • Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights., • Familiarity with treasury management systems and payment platforms is preferred. CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) • Certified Treasury Professional (CTP) or similar certification is a plus About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available a t . Benefit Highlights • Medical with wellness incentives, dental, and vision, • HSA with company match, • Maternity and parental leave, • Tuition reimbursement, • Mentor program, • 401(k) with 6% match, • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description Customer Service Manager – eCommerce & Durable Goods About SWCORP: SWCORP, a recognized leader in luxury bath and home fixtures, specializes in high-quality products under esteemed brands such as ANZZI, Atlantis Whirlpools, and Meditub. Our products are crafted for comfort and style, available both online and through major retailers. With a commitment to exceptional design and performance, we empower customers to elevate their homes. Position Overview: We’re seeking an experienced and sales-driven Customer Service Manager to lead our support team in delivering outstanding service to eCommerce customers. This role is critical in managing high-volume customer interactions through Zendesk and other ticketing systems, helping to maintain our reputation for quality while driving customer engagement and sales growth. Key Responsibilities: • Customer Service Leadership: Oversee a team dedicated to providing professional, prompt responses for customers purchasing durable goods, including bathtubs and luxury fixtures., • Sales Growth Support: Implement strategies that foster customer satisfaction, upselling, and cross-selling, driving repeat business and sales growth., • Zendesk & Ticketing Management: Optimize Zendesk workflows, ensuring efficient ticket resolution and compliance with SLAs., • KPI and Metrics Tracking: Monitor key performance indicators (response times, resolution rates, satisfaction scores) to continually enhance service quality and support sales goals., • Issue Resolution: Address escalated concerns, particularly around product features, warranties, and other inquiries related to durable goods, reinforcing customer loyalty., • Team Development: Mentor and develop team members to create a collaborative, sales-oriented, and customer-focused environment., • Cross-Department Collaboration: Partner with Sales, Product Development, and Marketing to share insights and align strategies for shared success. CRM Development & Management: Lead the development and implementation of a centralized Customer Relationship Management (CRM) system to unify communication, ticketing, warranty tracking, and order follow-up. Ensure the CRM integrates seamlessly with existing tools (e.g., Zendesk, Shopify, Acumatica) to support scalable, data-driven service operations. Regularly audit the CRM for accuracy, reporting, segmentation, and customer lifecycle management. Qualifications: • Education: Bachelor’s degree in Business, Marketing, or related field preferred., • Experience:, • 5+ years in customer service, with a minimum of 2 years in a management role within eCommerce and durable goods., • Proven track record of using customer service as a channel for sales growth., • Expertise in Zendesk or similar platforms, with experience in workflow optimization and ticketing., • Background in durable goods customer support, with knowledge of complex product features and warranty resolution., • Skills:, • Exceptional communication skills and a customer-focused, sales-driven approach., • Analytical skills for performance tracking and metric improvement., • Competitive Compensation: Salary with quarterly bonuses based on performance and sales growth., • Comprehensive Health Benefits: Medical, dental, and vision coverage., • Paid Time Off: Generous PTO and company-recognized holidays.

Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. Schedule Monday- Friday, 9:00 AM - 5:00 PM SUMMARY This position is responsible for the management of the digital experience for the credit card and lending products that reside on First Horizon's Treasury Management digital platform. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop a clear product vision and digital roadmap aligned with business goals, • Routinely conduct market research to identify user needs and understand the competitive landscape., • Define product features and prioritize functionalities based on user value and business impact., • Gather product feedback from internal and external sources., • Provide product support to the Treasury Management Sales and Service partners., • Work with project teams and vendors to drive product enhancements., • Support other activities such as operations, customer communication, legal/regulatory research, and product pricing, • Demonstrates knowledge of competitive market, operations and products and services that are included in support of Treasury Management product lines, • Supports regional branches, sales and marketing in developing and providing product definitions in response to customer needs and market opportunities, • Provides customer training and support on the use of Treasury Management products, • Serves as a Treasury Management SME by participating in sales situations for key products (namely credit card and loans), • Collects and prepares financial, schedule, and sales information for products To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: • Bachelor (4-year college) degree and 5-7 years of experience or equivalent combination of education and experience First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision, • HSA with company match, • Maternity and parental leave, • Tuition reimbursement, • Mentor program, • 401(k) with 6% match, • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts \n, • Performance-based incentives \n, • Annual merit review \n, • Acknowledge customers in a friendly and helpful manner \n, • Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise\n, • Merchandise jewelry cases for new products , season changes, special events and clearance sales.\n, • Pack customer sizing and repair orders for outbound shipment to the Jewelry Center\n, • Organize and file shipping, receiving, customer sizing, repair, sales and return documentation\n, • Assist in the inventory process and monitor supply levels.\n, • Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)\n, • Maintain orderliness and cleanliness of jewelry counters and area\n, • Adhere to Asset Protection and inventory control and compliance procedures\n, • Flexible availability, including days, evenings, weekends and holidays\n, • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues\n, • Enjoy working as part of a team, as well as independently\n, • Resourceful and able to adapt quickly to changing priorities\n, • Maintaining a stationary position, walking and reaching with hands and arms\n, • Frequent use of computers and handheld electronic equipment\n, • Reaching, crouching, kneeling, stooping, color vision and climbing ladders\n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Job DescriptionWe are looking for a detail-oriented Account Specialist to join our team in Miami, Florida. In this role, you will provide comprehensive account management support to a variety of customers, including business, commercial, industrial, national, and government clients. This is a long-term contract position, ideal for professionals with a strong background in customer service, claims processing, and accounts receivable functions. Responsibilities: • Manage customer accounts by addressing requests, resolving complaints, and ensuring satisfaction., • Collaborate with vendor partners and internal teams to resolve customer issues effectively., • Process claims and contractor invoices with accuracy and efficiency., • Handle customer enrollment, billing tasks, and fulfillment operations., • Maintain strong relationships with customers to support account retention and growth., • Monitor revenue recovery processes and ensure timely resolutions., • Provide detailed reporting and analysis of account activities to management., • Ensure compliance with company policies and procedures in all account-related tasks., • Identify opportunities for process improvements and implement solutions to enhance service quality.• Minimum of 2 years of experience in customer service, sales, claims administration, or accounts receivable., • High school diploma or equivalent is required., • Proficiency in handling customer complaints and providing effective resolutions., • Strong knowledge of billing, claims processing, and revenue accounting., • Ability to work collaboratively with vendor partners and internal teams., • Excellent organizational and time management skills., • Strong communication skills to interact effectively with customers and team members., • Familiarity with account management tools and systems.

Job Description Job Summary: The Account Director will be responsible for working with key clients on high visibility projects. This important role will be responsible for all project details through to completion, while assisting the Account Strategist in securing repeat business, serving as a conduit for marketplace feedback and, ultimately, ensuring the best possible experience and project outcome for the client. The Account Director is responsible for managing assigned accounts by setting up the delivery of advertising programs including advertising creative deadlines, technical specifications, and tracking of delivery working closely with sales and operations to maximize effectiveness of advertising campaigns during the post-sale process. Primary Activities and Responsibilities: • Liaison between Refuel client, Account Strategist and Operations Team, • Well versed in analytics, media and project management tools., • Maintain line of communication between Account Strategist, client, and refuel operations, • Create and conduct internal/external program guidelines prior to the start of campaign (kick-off calls), • Resolve client billing discrepancies and issues as they arise, • Resolve campaign issues in a timely and productive manner, identify and implement improvements, • Actively listen to understand client perspective and ensure continuous understanding, • Provide project management support through the proposal process based on client needs with direction/input from internal and external sources, • Coordinate between refuel divisions on constructing effective plans, • Present media plans in conjunction with the Account Strategist to client/agency, • Develop processes, reports, tracking, etc. that may be uniquely required by assigned client(s), • Maintain timeliness of Refuel deliverables and manage cadences aligned with all internal & external stakeholders, • Ensure timely delivery of any client deliverables required to meet client expectations, • Coordinate between operations and Finance to ensure timely delivery of necessary reporting for accurate billing, • Create post campaign reports, • Prepare client recap of executive media plan- with the assistance of Account Strategist/digital/marketing/offline teams, • Review POPs for accuracy and completeness, • Bachelor’s degree from an accredited institution, preferably in marketing, public relations, business or communications or relevant job experience, • 5+ years of experience in an ad agency or media company (preferred), • Must have experience with a Project Management system (Asana preferred), • Ability to be a self-starter, be attentive to details, and work independently, • Ability to establish rapport and relationships with individuals at all levels internally and externally, • Ability to manage time and effectively manage deadlines and goals, • Ability to manage expectations of internal and external customers, • Ability to prioritize workload and meet tight deadlines, • Comfort working in fast-paced, rapidly changing environment, • Organizational and time management skills, • Strong interpersonal skills both in person and by phone, with high professionalism, • Strong communication skills including writing, proofreading skills and speaking, • Strong project management skills, • Strong customer service ethic and high expectations for quality, • Superior phone skills, excellent verbal and written communication, • Team orientated, • Understanding of the inner working of advertising agencies and client marketing departments, • Understanding of media planning and buying procedures · Travel up to 10% may be required · The applicant selected for this position may be required to successfully complete a background check. Passing results must be received prior to start date in new position. Company DescriptionRefuel Agency is the largest provider of Media + Marketing services specializing in and reaching military, teen, college and multicultural niche audiences throughout the United States.Refuel Agency is the largest provider of Media + Marketing services specializing in and reaching military, teen, college and multicultural niche audiences throughout the United States.

Job DescriptionBe fit. Change lives. Have fun. Do you value the importance of fitness as a part of a healthy lifestyle? Orangetheory Fitness is looking for passionate and innovative individuals that can enhance our members experience and be a brand ambassador for the OTF community. The Orangetheory Fitness sales team is eager to motivate everyone who walks through the door, calls for more information, or expresses even the slightest interest in improving themselves. With over 1,500 studios and representation in 20+ countries- Orangetheory Fitness has become the trusted global leader of innovative heart rate-based interval training. Are you passionate, positive, and can talk to anyone? If so, Orangetheory Fitness is interested in learning more about YOU! Life of a Studio Manager at Orangetheory: • Managing overall studio operations with the support of Regional Leadership, • Leading a studio sales team to meet and exceed membership goals and other KPIs, • Interviewing, hiring and onboarding new sales associates, • Analyzing and managing P&Ls and other financial statements, • Creating and managing work schedules for the sales team, • Exhibiting an enthusiastic, energetic, personable, and friendly demeanor, • Handling members concerns in a professional and objective manner, • Creating and executing studio marketing and outreach events, • Showing passion for health and wellness in the community, • Leading by example as a team playerAre you Qualified?, • 3-5 years of management experience, • High School Diploma or equivalent, • Willing and able to work nights, weekends, and holidays as needed, • Experience working in a sales, retail or fitness environment (preferred), • Experience in a customer facing role (preferred), • Excellent verbal and written communication skillsPosition Type: This position is a full-time opportunity. Why Join Orangetheory Fitness? • Base salary along with multiple incentive-based bonuses for reaching various performance targets, • Free Orangetheory corporate studio membership, • Employee discount on Orangetheory retail & partner brands, • Paid Time Off & Paid Holidays, • Opportunities for growth and professional development, • Ability to positively impact the lives of our members and communities, • Leading a team with a shared passion for fitnessSo, if you have a passion for fitness and a love for learning, the desire to lead a team to achieve their best, as well as motivated to spread More Life to our members and community, we would like to meet YOU!

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n The Vendor Paid Specialist an exceptional colleague, affiliated with a brand specific vendor They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to their store leadership team and vendor representatives. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Deliver a memorable customer experience\n, • Drive vendor sales by consistently demonstrating exceptional selling skills\n, • Partner with Customer Experience Manager to identify business driving opportunities to drive top line sales\n, • Provide an exceptional customer experience by ensuring the customer is always the priority\n, • Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice\n, • Convert customers into clients\n, • Maintain high customer readiness standards: deliver a clean, neat and east-to-shop store environment. Ensure shortage prevention initiatives are executed\n, • Perform other customer-facing, vendor specific duties as needed\n, • Perform other duties as assigned\n, • Regular, dependable attendance and punctuality\n, • High School Diploma or equivalent required\n, • Minimum 1 year previous merchandising or retail experience\n, • Ability to effectively communicate and present information to customers, peers and all levels of management\n, • Basic math functions such as addition, subtraction, multiplication, and division\n, • Able to use a calculator\n, • Self-starter\n, • Able to work independently and as part of a team\n, • Must have good time management skills\n, • Ability to follow through on projects in a timely manner\n, • Must be comfortable with the use of computers and frequent use of RF equipment\n, • This position involves constant moving. Involves standing for at least two consecutive hours\n, • May occasionally be required to stoop, kneel, crouch, and climb ladders\n, • May have to reach above eye level\n, • Involves close vision, color vision, depth perception, focus adjustment\n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. \n This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. \n How our Selling Colleagues spend their day… \n\n • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.\n, • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.\n, • Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.\n, • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. \n, • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.\n, • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n, • Must be able to:\n \n, • Understand and communicate effectively with customers, co-workers, and supervisors\n, • Read and understand employment policies and safety rules/procedures in English\n \n, • Be comfortable communicating and collaborating with customers and colleagues\n, • Meeting daily sales goal challenges\n, • Enjoy meeting people, learning about them, and sharing information\n, • Resourceful and eager to start a new venture and can adapt to changing priorities\n \n, • You can work on your own but are great with team dynamics\n \n, • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.\n, • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.\n, • Requires close vision, color vision, depth perception, and focus adjustment.\n, • Merchandise discounts \n, • Performance-based incentives \n, • Annual merit review \n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \n STORES0 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Location: On site at location listed in job posting. Summary Under general supervision, this position provides a variety of full service banking operations for high net worth clients that are simple to moderately complex following strict departmental standards and guidelines. Responsibilities • Assists Private Client Services RM's in providing financial services to qualified Private Clients as well as relationship management duties. Works under close supervision with focus on developing sales skills and knowledge. Will manage smaller client accounts as primary point of contact., • Acts as a primary point of contact for sales and service to some existing clients, supporting Private Client Services in growing markets, with a particular emphasis on serving consumer clients early in their wealth cycle. Answers client inquiries about bank products, services, bank accounts and policies; opens new accounts; promotes cross-selling. Assists Relationship Manager with processing consumer loans towards closing, and lines up meeting opportunities with Wealth partners., • Assists Relationship Manager in maintaining a portfolio mix of targeted high value and high potential clients. Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value. Position includes helping Relationship Manager organize client files, calendar, and email to develop closer client relationships. Coordinates with internal partners to position Bank products and services., • Bachelor's degree or equivalent; 2 years of experience required; 2 - 4 years preferred., • Proficiency with MS Office Suite, • Applicable Investment Licenses - Series 7 / 66 and insurance within first 6 months, • Good written and oral skills, • Accurate grammar, typing and spelling First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision, • HSA with company match, • Maternity and parental leave, • Tuition reimbursement, • Mentor program, • 401(k) with 6% match, • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job DescriptionAbout JETSET Pilates JETSET is a modern, music-driven Pilates concept designed to deliver transformational workouts in a high-energy environment. As we expand into new markets, we’re seeking a driven, organized, and creative Opening Manager to lead presales efforts and generate excitement leading up to our grand openings. Role Overview The New Studio Opening Manager will oversee all pre-opening sales, communication, and community-building for our newest JETSET Pilates studios. This role is critical in ensuring a strong launch by maximizing presales memberships, engaging with prospective clients, and creating buzz across multiple communication channels.Key Responsibilities • Drive Presales Success: Manage and execute presales strategy to hit membership targets prior to grand opening., • Client Communication: Handle all inbound and outbound communication through email, Instagram, phone calls, and AXLE CRM., • Community Engagement: Build and maintain relationships with prospective members, providing an exceptional first impression of the JETSET brand., • Hype Creation: Collaborate with marketing to implement creative campaigns, social media engagement, and local partnerships to drive excitement., • Organization & Tracking: Maintain accurate records of leads, sales, and follow-ups in AXLE CRM, ensuring no opportunity is missed., • Event Support: Assist in planning and executing pre-opening events, pop-ups, and community activations to promote the studio launch.Qualifications, • Proven experience in sales, community management, or studio/fitness operations (boutique fitness or hospitality experience preferred)., • Extremely organized with strong attention to detail and ability to juggle multiple communication channels at once., • Confident communicator with strong writing and phone skills., • Social media savvy, especially with Instagram for community engagement and DM management., • Self-starter who thrives in a fast-paced, high-energy environment., • Passion for fitness, wellness, and the JETSET brand.Position Details, • Flexible, project-based role with heavier time commitment expected during pre-opening weeks., • Candidate may be based in NJ or FL; some in-person presence at openings and events may be required., • Competitive hourly rate plus performance-based bonus opportunities tied to presales success.Goal of the Role, • To maximize hype, engagement, and presales memberships so that each new JETSET Pilates location opens with a thriving, excited community.

Job Description Are you a hospitality professional with experience in Spas and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Spa Concierge. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. $2.000 hiring bonus SPA CONCIERGE Position Summary The Spa and Salon Front Desks are the main information centers for the department. The Spa Concierge assumes all the responsibilities that come with these areas. This position creates a member/guest’s first and last impression of the Spa. A Spa Concierge handles each guest/member's request for Spa, Fitness, Salon, and Retail Services. His/her primary function is to ensure that all members/guests are greeted, and personally checked in and out of the Spa courteously, efficiently, and accurately. This position is also responsible for scheduling services via the appointment booking system; answering and routing phone calls, selling merchandise, and point of sale settlements. In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests, and customers. Nature and Scope: • The incumbent reports directly to the Assistant Spa Director. The major thrust of the position is to create a warm and professional welcome and ensure that members/guests feel comfortable with their visit to the Spa. Duties and Responsibilities: • Support the club’s philosophy and culture daily to ensure member/guest satisfaction., • Ensure that a high standard of service is maintained throughout the spa, as detailed in Club and Department standard operating procedures, as well as the Forbes and Leading Hotels of the World standards., • Assist in the operations of the entire spa department as required:, • Front Desk, • Spa Retail Area, • Relaxation & Locker Areas, • Prep Area, • Fitness areas, • Treatment Rooms, • Salon, • Represent the first impression, ensuring a warm and friendly welcome and check-in experience to all members/guests always, confirming membership status and good standing. Use the member/guest name appropriately and communicate it to colleagues and managers so that they can use it as well., • Assist in the smooth flow of the member/guest’s journey throughout the visit., • Give guided tours of the Spa when needed and offer return members/guests proper recognition. Aim to give members/guests the best possible service and make each member/guest feel important. The interest of each member/guest is of paramount importance., • Provide members/guests with information regarding the Spa's facilities, programs, and services. Guide members/guests through the booking process offering a personalized experience and customized recommendations by sharing knowledge of spa services., • Schedule services using the appointment booking system following all booking operating procedures. Organize appointment scheduling to maximize the use of time and profitability whilst ensuring that the member's/guests’ needs are of first importance. Proactively record guest preferences and anticipate needs, helping with any reservation even if it does not pertain to the Spa. Communicate other necessary guest information with colleagues (i.e.: Birthdays, Anniversaries, Special requests.), • Inform Management of member/guest grievances. Handle member/guest complaints in accordance with our member/guest resolution policy. Take ownership and provide satisfaction and assurance to them that you will bring the issue to Management. If Management is unavailable, address problems in a courteous manner., • Assist guests in the Retail and ring-up sales. Ensure that the reception and retail area is always tidy, clean, and fully always stocked., • Process all vouchers including training and classes as well as spa services through the spa software., • Check members/guests out of the Spa ensuring services have been accurately settled., • Answer/address all correspondence in a timely manner, including emails and voicemails. Handle member/guest comments and concerns in a timely and appropriate manner, consulting a member of the leadership team when necessary and following an appropriate and expected handover to coworkers when tasks are not completed., • Monitor and change the music on the master sound system as it pertains to the spa areas., • Run daily usage reports off the appointment booking software and submit them to Supervisor via daily reports., • Assist Therapists in room assignments., • Report any dysfunctional equipment to Spa MOD., • Maintain inventory of supplies for the operations of the spa reception as per the inventory calendar., • Attend daily, weekly, and monthly spa meetings as well as all training courses deemed necessary/mandatory., • Will be expected to assist with various demonstrations, events, and training., • At the close of your shift, inform the next shift of any pertinent information relative to operations and Member services., • If you are on the closing shift, complete all closing shift duties., • If you are on the opening shift, complete all opening shift duties., • Maintain a high standard of appearance and personal hygiene in accordance with the employee handbook and spa-specific grooming guidelines. Make sure the uniform is immaculate. Appearance should be professional with minimal jewelry, conservative hair, and nail style and a nametag is worn., • During your employment, other positions, duties, and responsibilities may be assigned to you from time to time., • Always demonstrate a professional attitude, particularly regarding punctuality, appearance, and general manner., • Prepare gift certificates and gift packaging. Success Criteria A successful candidate for this position should excel at: • Creating memorable and comforting experiences, • Emotional intelligence, • Proper grooming standards, • Strong multitasking and organizational skills, • Friendly and warm personality with good communication skills, • Keeping up to date with spa trends, • Creating an example of themselves with excellence., • Proactive, Team Player, Problem Solver, • Passionate about hospitality and customer service driven, • Must have a professional appearance and good hygiene, • Respect for all co-workers and guests, • Pride in your work by creating positive energy, excitement, and fun, • Demonstrate positive behaviors, smiling, being polite and courteous Experience and Education Required • High School Degree and/or GED required., • Prior club, hotel, spa, and hospitality experience desired., • The prior front desk is highly desirable, including working with a computerized point of sale and/or reservations system., • Two to three years related experience and/or training, or equivalent combination of education and experience. Skills Required • Reading, writing, and oral proficiency in the English language., • Must be willing to work a flexible schedule to accommodate the Spa’s needs., • Must be self-motivated., • Must be able to work efficiently under pressure., • Must work in a safe, prudent, and organized manner., • Must have mathematical skills and a technical aptitude., • Knowledge of the club/hotel and/or spa industry., • Must have basic knowledge of computer programs including Microsoft Excel, Word, & Internet applications., • Must have a commitment to follow all policies and procedures as they relate to the Spa and Club., • Must be able to relate to all levels of management and colleagues., • Must have excellent interpersonal and communication skills., • Must be open to learning about treatments and concepts that derive from other cultures., • Must be professional, energetic, enthusiastic, cooperative, and always have a friendly disposition., • Must be punctual and reliable., • Have an aptitude to work in a very busy environment including phones, clients, and staff as needed., • Must be willing to attend all mandatory training to further spa skills., • Consistent attention to detail in delivering the Fisher Island experience., • Ability to multi-task and maintain grace while under pressure., • Must have knowledge of spa services and products offered., • Juggle and balance the needs of the organization., • Consistently strive for a higher level of achievement both personally and professionally., • The ability to upsell services, recommend products and assure member/guest satisfaction., • Must be willing to be proactive, take initiative, and be held accountable when dealing with members/guests., • Must be comfortable with accounting documentation at the close of shift and be held accountable. Licenses or Certifications No licenses or certifications are required. Working Conditions: • Work is performed inside most of the time, and will require some outdoor activity, • Ability to work odd hours and on weekends and holidays, • Ability to work under pressure and handle stress READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace

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Job Description Store Manager – $65,000-$75,000 + Commission – Brickell City Center, 33130 The Role Do you have a proven track record in managing a premium or luxury retail store? Are you confident leading a team to deliver exceptional service and strong sales results? If so, we have an exciting opportunity for you. As the Store Manager at 120% Lino, you will have the opportunity to run a stunning boutique in one of Brickell’s most sought-after locations. This isn’t just about managing a store – it’s about curating an experience. You will work with premium products, lead a talented team and have the freedom to shape the way the boutique operates and performs. In this role you will host engaging in-store events and build meaningful relationships with clients who appreciate quality and elegance. You will see the impact of your work every day – from the atmosphere you create to the sales results you drive. If you’re ready to bring your creativity and leadership to 120% Lino, we’d love to hear from you. Apply today and take the next step in your luxury retail career! Key Responsibilities: • Lead and inspire your team to exceed sales goals and deliver 5-star service., • Offer every client a personalized, high-touch shopping experience., • Build strong relationships with loyal customers and local influencers., • Oversee daily operations, from inventory to visual merchandising., • Plan and host in-store events to bring the brand to life in Miami. 120% Lino is the world’s leading luxury linen brand, known for its craftsmanship, comfort, and contemporary Italian style. Each collection reflects our commitment to quality and elegance, offering customers a refined yet relaxed wardrobe for every occasion. Our boutiques are more than stores – they are destinations for those who appreciate understated sophistication. The Benefits • Competitive salary + sales performance bonuses., • A beautiful work environment with a strong brand identity., • Career growth in an international, expanding company., • 3+ years of experience in premium or luxury retail store management., • Deep love for fashion, style, and authentic client relationships., • Self-motivated, well-organized, and results-driven., • Fluent in English; Spanish or Portuguese is a strong plus., • Passionate about being on the floor, setting the tone, and leading by example.

Job Description POSITION PURPOSE: Carries out Front Office Operations procedures to ensure profitability, control costs and quality standards to guarantee total guest satisfaction. This position requires an overnight rotation of two overnight shifts. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Monitor all rooms related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience., • Communicate with guests and associates both verbally and in writing to answer questions and resolve issues., • Coordinates, under the direction of senior Front Office leadership, with all involved departments; sales site visits and special housekeeping requests, reservations, etc., to ensure proper procedures are followed and guest satisfaction is achieved. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service.” Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Ensure guest reservation policies, standards and procedures are met. Ensure the effective resolution of any complaints/challenges. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved. Ensure guest check-in/check-out procedures are efficiently followed and any issues immediately resolved., • Meet with guests to resolve service breakdowns to their satisfaction and aid in meeting special guest requests., • Coordinate processes that align marketing, resort operations and revenue management to enhance profitability and overall guest satisfaction. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing Stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Constant Grasping Frequent Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 25lb. Near Vision Constant Far Vision Constant Smell Occasional Travel Occasional OTHER DUTIES Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of computer systems for registration, reservations and backup systems., • Ability to read, write, speak and understand the English language to communicate with guests and associates., • Ability to develop associates to enhance advancement in the resort and corporation., • Ability to effectively deal with internal and external guests, which requires tact, patience, and diplomacy., • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. Four year college degree preferred. EXPERIENCE Minimum of 3-5 years Front Office, Guest Services and/or Housekeeping management experience for major Resort Company in a similar size operation. LICENSES OR CERTIFICATES CPR Certification and/or First Aid Training preferred. Ability to obtain any government required license or certificates. GROOMING/UNIFORMS All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Overnight Front Office Supervisor at Hyde Midtown, Miami. JOIN THE ENNISMORE FAMILY TODAY! Job Description Job Purpose: Under the guidance of the Front Desk Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees. Duties & Functions: • Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates., • Adjust errors and responds to concerns., • Keep records of room availability, rates, etc., • Make, confirm and cancel reservations, usually over telephone, fax or other reservation system., • On a daily basis, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms)., • Track and bill “no-show” guests., • Understand and enforce hotel and company credit policies., • Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue., • Other duties as assigned., • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries., • Know the layout of the hotel including all room types, suites and meeting rooms., • Have a complete working knowledge of the reservation functions in the hotel., • Be aware at all times of the selling status of the hotel., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Responds to all customer requests in a timely and personable manner., • Follow up on any guest requests to ensure satisfaction in a friendly and professional service style., • Process all advance deposits on future reservations, and post each deposit to guest’s reservation., • Balance shift audit and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested., • Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department., • Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale., • Perform daily office duties and any other projects assigned by managers., • Attends all scheduled trainings, classes and meetings, • Comply with Ennismore Work Rules and Standards of Conduct, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head.., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Supervisor located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY! Job Description Job Purpose: Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees. Duties and Functions: • Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates., • Adjust errors and responds to concerns., • Keep records of room availability, rates, etc., • Make, confirm and cancel reservations, usually over telephone, fax or other reservation other reservation system., • On a daily basis, complete travel agent commissions, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms)., • Track and bill “no-show” guests., • Understand and enforce hotel and company credit policies., • Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue., • Other duties as assigned., • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries., • Know the layout of the hotel including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the hotel., • Be aware at all times of the selling status of the, • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Be aware at all times of the selling status of the hotel., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Follow up on any guest requests to ensure satisfaction in a friendly and professional service style., • Process all advance deposits on future reservations, and post each deposit to guest’s reservation., • Balance shift audit and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested., • Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department., • Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale., • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings,, • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. Grooming/Uniforms All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Other Additional language ability preferred. Qualifications Specific Job Knowledge, Skill and Ability The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent Bachelor’s Degree preferred., • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel., • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values., • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred., • Enter and locate work related information using computers and/or point of sale systems., • Ability to spend extended lengths of time viewing a computer screen., • Possess a gracious, friendly, and fun demeanor., • Ability to multitask, work in a fast-paced environment and have a high level attention to detail., • Maintain positive and productive working relationships with other employees and departments., • Ability to work independently and to partner with others to promote an environment of teamwork., • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary, • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations., • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The role… At Soho House an Assistant Spa Manager is dedicated to health and wellness as well as beauty spas. The Assistant Spa Manager is a dynamic role that oversees every aspect of the day-to-day management of Soho House Cowshed Spa. Responsibilities include but are not limited to ensuring the safety and cleanliness of the spa facilities as well as ensuring that the equipment and machines are in excellent working condition. A successful Assistant Spa Manager is an energetic and enthusiastic leader who ensures changing rooms and sauna are hygienic, merchandise is visually optimized to increase spend and staff schedules are managed as well as various services offered to member / guest are marketed appropriated and advertised through all media channels. Main Duties • Influential beauty and wellness leader responsible for providing high quality services and elevated experiences to members and guests as well as overseeing staffing levels, retail and various promotions, • Oversee Cowshed Spa team (reception, therapists, nail technicians' barbers, and estheticians) including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships, • Effectively create and monitor budget and analyze forecast as well as anticipate opportunities by identifying services to promote and elevate member, guest experiences while making changes where needed to increase profit margins by introducing additional revenue streams, • Ensure that all financial transactions are completed in accordance with finance procedures, including security, processing and banking (as appropriate) as well as responsible for partnering with General Manager and local leadership to create, maintain and manage reporting on monthly performance of the facility against budget projections, • Collaborate with the Marketing and Events Team with the promotion of facility services, retail products and amenities to optimize new business opportunities and potential return on investments, • Prepare and maintain detailed records of day to day operations and write corresponding reports manage spa database systems effectively for sales, renewals, direct debits, customer exits and membership numbers, • Vendor management and supply and procurement activities and deal with equipment manufacturers to ensure all pieces of spa equipment comply with safety and Soho House standards and organize the repair, cleaning, maintenance, and purchase of gym machines, • Minimum of 5+ years' experience in a similar role within retail, beauty, health and/or wellness, • Knowledge of safeguarding and health and safety matters, • Strong communication and people skills, business savvy and technology efficient, • Flexible schedule and ability to work nights, weekends and holiday's (when applicable), • Ability to multitask and work in a fast-paced and demanding environment, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.