Lead Esthetician / Assistant Manager
22 days ago
San Diego
Job Description License Required: Active California Esthetician License Start Date: January 2026 GOpening: March 2026 Service Excellence • Deliver outstanding customer service to every guest., • Achieve personal and store service, sales, and membership goals., • Demonstrate and sell FACE FOUNDRIÉ retail products and partner product lines., • Perform 40–50 minute services, including:, • Facials, • Extractions, • Dermaplaning, • HydraFacials, • Procell, • Lash lift & tint, • Brow waxing & tinting, • Tweezing, • Scalp massage, • Recommend enhancements and additional services when appropriate., • Analyze and treat acne clients following Face Reality Acne Protocol, and sell corresponding products and packages., • Use Boulevard POS for booking, notes, rebooking, and client records., • Partner with the team to uphold a warm, welcoming, high-service environment., • Communicate supply needs to the Esthetician Manager; help maintain inventory stock levels., • Support daily operations (towels, sheets, cleaning, tidying, setup/breakdown)., • Ensure all FACE FOUNDRIÉ standards and protocols are consistently followed., • Support in-store promotions, branded content, and guest engagement., • Create social media content during shifts when appropriate., • Participate in community events and off-site pop-ups to connect with new clients., • Greet guests promptly, warmly, and professionally., • Assist the Manager with scheduling needs, including managing schedule adjustments and assigning break times., • Support inventory management, including counts, ordering, receiving, and maintaining accurate stock levels., • Contribute to overall store sales goals and support team performance., • Assist in training estheticians on service protocols, retail product knowledge, selling techniques, and compliance., • Train new hires and support ongoing education for current estheticians as protocols or products change., • Help hold the team accountable to performance benchmarks such as:, • Service sales, • Product sales, • Membership conversion, • Rebooking rates, • Active California Esthetician License, • Experience in: facials, extractions, dermaplaning, HydraFacials, Procell, chemical peels, brow waxing/tinting, lash lift + tint, • Proficiency with esthetic equipment and professional skincare tools, • Strong teamwork skills with the ability to also work independently, • Strong client relationship-building and retention skills, • 1–2 years of spa/salon experience, • 1–2 years of leadership or customer service experience in beauty, spa, salon, or retail, • Availability to work evenings and weekends, • Passion for skincare, beauty, and results-driven services