RN - Regional Director of Operation - Hospice
hace 3 días
Irving
Job DescriptionDescription: Join Life Care Home Health Family! Serving Texas, Florida, Nevada, and Georgia, we provide skilled nursing, therapy, homecare, hospice, palliative care, and private duty services. Why Work With Us? • Nestmed AI Scribe: Less charting, more caring!, • Competitive pay, 401k, health & life insurance, • Flexible schedules & career growth opportunities, • Continuing education & recognition programs Location could be Dalton,Carrollton ,Roswell , Cartersville , Athens (Bogart) , Blairsville , Position Summary The Regional Director of Operations, reporting to the VP of Home Health Operations, is responsible for the overall fiscal, clinical, and operational performance of the skilled home health division within an assigned region. This role ensures high-quality patient care, regulatory compliance, financial performance, and organizational effectiveness. The Regional Director provides leadership, oversight, and mentorship to Agency Administrators and Clinical Managers, ensuring agencies are appropriately staffed, survey-ready, and aligned with company standards and strategic goals. Key Responsibilities Operational & Clinical Leadership • Provide executive oversight of daily operations for assigned branch locations, ensuring efficient, high-quality delivery of home health services., • Strengthen clinical quality, operational efficiency, and compliance with company policies and federal, state, and local regulations., • Ensure all branch locations are continuously survey-ready, including oversight of emergency preparedness and activation of emergency plans., • Collaborate with the VP of Operations and QAPI department to maintain QAPI, STAR, and VBP performance above industry benchmarks., • Initiate and oversee Performance Improvement Plans (PIPs) as needed to meet organizational and regulatory standards., • In collaboration with the VP of Operations and Chief Compliance Officer, ensure compliance through audits, surveys, deficiency corrections, and quarterly compliance activities., • Partner with the VP of Operations and CFO to monitor productivity, episode management, and financial performance., • Ensure branches meet established targets for revenue growth, profitability, and cash flow., • Monitor operational indicators impacting staffing, quality, revenues, and expenses, and implement corrective strategies as needed., • Mentor, evaluate, and support Agency Administrators and Clinical Managers in leadership, operational, and clinical performance., • Collaborate with Human Resources to support recruitment, retention, employee engagement, and staff satisfaction., • Identify training, development, and continuing education needs for management, administrative, and clinical staff., • Ensure all staff meet regulatory, policy, and education requirements, including orientation, in-service training, and continuing education., • Communicate and cascade operational updates, policy changes, and procedural updates in a timely and effective manner., • Establish and maintain effective internal communication channels across the organization., • Foster professional relationships with governing agencies, referral sources, healthcare providers, community partners, and educational institutions., • Support referral development and promote home health services within the healthcare community., • Collaborate with the VP of Sales & Marketing and Regional Sales leadership to ensure clinical capacity aligns with sales initiatives and growth strategies., • Ensure employee and customer concerns or complaints are investigated, addressed, and resolved promptly., • Minimum of 3–5 years of home health care management experience., • Proven ability to lead, motivate, and evaluate professional and administrative staff., • Strong financial acumen with the ability to interpret and manage financial reports., • Excellent communication, leadership, and public relations skills., • Bachelor’s degree in healthcare or nursing preferred., • Active RN license in states of company operation., • Valid driver’s license in good standing., • Reliable transportation and current auto liability insurance., • Participation in required continuing education and mandatory training programs., • Commitment to ongoing professional development to enhance job-related knowledge and skills., • Willingness to perform additional duties as assigned.