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Associate Director of Communications Systems Arlington, VA (On-Site) About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Overview Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite. This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could. You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters. Key Responsibilities Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states) • Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions, • Configure and optimize call routing, IVR structures, queues, and office/department setup, • Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection, • Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting, • Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time, • Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint, • Serve as primary technical contact with Dialpad support and account team, • Troubleshoot call quality issues, agent status problems, and routing errors Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+) • Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization, • Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping, • Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare, • Build liaison performance dashboards and automate the pulse report, • Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation, • Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster Integrations & Cross-Platform • Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows, • Maintain integrations between Dialpad, Zoho, CallRail, and other systems, • Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL), • Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed Performance Monitoring & Reporting • Track and report on Dialpad and Zoho KPIs weekly to leadership, • Identify trends and proactively address issues before they impact metrics, • Support Operations Analyst with data extraction for deeper analysis Documentation & Training • Create and maintain system documentation, runbooks, and SOPs, • Develop training resources to improve adoption and reduce errors, • Conduct end-user training for new hires and existing staff What Success Looks Like • You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO, • Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it, • Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated, • When something breaks or trends in the wrong direction, you catch it before anyone else does Qualifications Required • 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar), • 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable), • Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups, • Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis), • Experience building dashboards or reports in Power BI, Looker, or similar, • Strong analytical skills—able to interpret data and identify root causes, • Excellent communication skills with ability to present metrics to leadership, • Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation, • Ability to work on-site in Arlington, VA Preferred • Zoho CRM administration certification, • Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow), • Healthcare industry experience (home health, hospice, or multi-site provider groups), • Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration), • Familiarity with data warehousing concepts and ETL pipelines, • Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations, • Background in contact center operations (not just IT administration) What We Offer • Ownership of two mission-critical platforms with direct impact on business performance, • Direct visibility with CIO, COO, and executive leadership, • AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one, • Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion, • Competitive compensation and benefits package, • Career growth opportunities within IT and operations Compensation Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs Benefits Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity, • Paid Time Off, • Paid Office Holidays All employees qualify for these benefits: • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program, • Payactiv: pay-on-demand — cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Ennoble Care is seeking an Associate Director of Communications Systems to own the performance and optimization of our communications platforms (Dialpad) and CRM systems (Zoho), along with supporting tools like CallRail, Emitrr, Scribe, and Keragon. Experience with CallRail, Emitrr, or similar marke

A tele-scribe for notes during appointments.An off-site team for calls and emails.A pet-friendly clinic with modern equipment.Annual training reimbursement and flexible schedules (no overnight shifts).Mentorship from the Chief Veterinary Officer.Competitive salary, bonuses, and fully covered health,

Our Veterinary Assistants partner with our Veterinarians and Vet Techs to deliver exceptional care to our pets and pet parents. We're building the next generation of veterinary clinics from the ground up and we're looking for a proactive Veterinary Assistant to join our team. Scribe for our Veterin

Job Description Medical Assistant Job Description The Medical Assistant plays a vital role in ensuring a smooth patient visit by accompanying the dermatologist in the room and fostering a friendly and efficient environment for patients, staff, and visitors. This position requires a blend of patient care, customer service, and triage skills in a fast-paced healthcare setting. Responsibilities • Room patients and document all vital information., • Scribe information for the dermatologist., • Provide post-operative care to patients., • Draw blood and remove sutures., • Clean and stock exam rooms., • 6 months to 1 year of experience in Surgical, Dermatology, or Urgent Care., • Proficiency with computers including Microsoft Office and Electronic Medical Record systems., • Strong organizational and communication skills., • Ability to work effectively and cooperatively with staff, clients, and visitors., • Basic Life Support (BLS) certification., • Experience in a fast-paced healthcare environment. The work environment is fast-paced, handling approximately 65 patients per day. Working hours are Monday through Friday from 6:45 AM to 3:30 PM. Once converted to full-time, employees have access to health, dental, and vision insurance, a Health Savings Account with a $500 matching contribution, PTO and Holiday pay, company-paid life insurance and long-term disability, voluntary short-term disability insurance, additional life insurance, Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian, a 401K with employer contribution, profit sharing, employee discounts, and much more. Job Type & Location This is a Contract to Hire position based out of Vienna, VA. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vienna,VA. Application Deadline This position is anticipated to close on Mar 24, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job DescriptionTravel Emergency Medicine Physician – 1099Landmark Medical Center | Rhode Island$260-$280/hour | Block Scheduling | APP + Scribe Support Looking for a rewarding Emergency Medicine opportunity with top-tier compensation and real support at the bedside? Emergency Associates of Woonsocket (EAW) is actively recruiting 1099 Emergency Medicine Physicians for Landmark Medical Center in Rhode Island. What We Offer * Rates starting at $260-$280/hour * Block scheduling * 12 hour shifts * 36 hours of APP coverage * 16 hours of onsite scribe coverage * Work a mix of days, nights, and weekends * Rhode Island license paid for out-of-state physicians with a 2-year commitment Why Physicians Choose This Opportunity * Excellent compensation * Flexible scheduling model * Supportive clinical environment * Strong operational infrastructure * Great fit for local and traveling physicians Qualifications * BC/BE in Emergency Medicine * MD/DO * Rhode Island license or ability to obtain one Interested candidates should apply today to learn more about joining our team at Landmark Medical Center.

Job DescriptionCompany Description The practice is a full-service general dermatology, surgical, cosmetics, and Mohs practice. You will be working alongside 3 other dermatologists and 1 advanced practice provider. You will be supported by an experienced administrative and clinical team that scribe and perform clinical administrative tasks freeing you to focus on patients Qualifications Residency Trained Board Certified dermatologist Additional Information We offer a generous compensation and benefits package which includes: • Guaranteed Base Salary + % of Collections, • Uncapped income, • Paid vacation and continued education time-off, • Continued education reimbursement, • Paid malpractice insurance, • Paid health insurance, • Retirement benefits This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Medical Scribe Job Duties: Prepares and assembles medical record documentation/charts for physician(s). Enters the patient room with the physician during patient visit to capture and transcribe m

Must be able to transcribe the spoken word into words, symbols, and terms which reflect the medical assessment of the clinical practitioners.

Pre-Med Medical Scribe Program. Medical scribes support physicians by documenting patient encounters in real time and assisting with clinical documentation in the electronic medical record. Scribes will rotate between our.

Medical Scribe Job Duties: Prepares and assembles medical record documentation/charts for physician(s). Enters the patient room with the physician during patient visit to capture and transcribe medical record documentation utilizing electronic medical record applications.

Employees receive equity in Scribe, sharing in the company's long-term success. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer. Success in this role means unlocking new enterprise relationships that fuel Scribe's next chapter of growth.

The American Association of Colleges & Universities (AAC&U) is the leading national association that advances the democratic purposes of higher education by promoting equity, innovation, and excellence in liberal education.Its members are committed to extending the advantages of liberal education to

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, pat

The Ford Agency has partnered with a national association focused on cutting edge higher education to secure an Administrative Assistant for one of their most visible departments.This individual will provide administrative support to the leadership team and help support various Board activities.This

Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends).Age Requirement: Must be 18 years or older Location: Washington, DC Address: 41 Ridge Sq.Job Posting: 03/22/2026 Job Posting End: 03/25/2026 Job ID: R0274471 In this position, you’ll ensure the Front End operates smo

You'll research and resolve member inquiries regarding existing policies through multiple channels—including phone, e-mail, mail, and in person—while providing timely, professional, and empathetic support.With each interaction, you will demonstrate Navy Mutual's unwavering commitment: to protect

Be the first face and voice of a highly regarded Washington, DC association.As the Administrative Assistant/Receptionist, you'll play a pivotal role in creating a welcoming experience for clients, visitors, and staff while ensuring smooth daily operations behind the scenes.This position blends tradi

Full-time and contract opportunities available.NRI Staffing is actively seeking experienced.We are looking for organized, detail-oriented individuals who can support busy teams, manage office operations, and ensure day-to-day administrative functions run smoothly.These opportunities may include role

Morning, Afternoon, Evening (Includes Weekends).In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers exiting the store.If you have an outgoing personality and are looking for an opportunity to u

Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends).Age Requirement: Must be 18 years or older Location: Washington, DC Address: 41 Ridge Sq.Job Posting: 03/22/2026 Job Posting End: 03/25/2026 Job ID: R0274471 In this position, you’ll ensure the Front End operates smo

This is a key role responsible for creating a welcoming first impression for clients and visitors, while also supporting daily administrative operations.Greet clients and visitors with a professional, courteous demeanor.Answer and route incoming phone calls promptly and accurately.Manage conference

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte