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  • Appointment Setter
    Appointment Setter
    3 days ago
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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  • Real Estate Agent
    Real Estate Agent
    7 days ago
    Full-time
    Manhattan, New York

    We have more leads than agents and need your help to close buyers and clients across Manhattan, Brooklyn, and Queens. Our team is growing and we are looking for motivated agents to join us! About Us Loftey was founded in 2015 as a startup and has continued to grow into a top agency for sales and rentals across NYC and surrounding areas. Our listings website attracts consistent traffic, and our agents have deep experience across the city working with a wide variety of clients. We are an independent brokerage but function as a team, which means that each full-time agent should expect, on a monthly basis: 10-15 Zillow leads in Manhattan, Brooklyn, and Queens 20-30 Buyer leads from our unique partnerships 10-20+ website signups In return we ask for a growth mindset and diligent CRM updates. We offer training and mentorship and thrive on teamwork and self-starter, solution-seeking colleagues. Resources we provide: • CRM with built-in automated workflows and templates for easy follow up, • Property Shark and Vulcan dialer tools to build your book of business, • Collaborative atmosphere via office and Slack, including ability to work directly with our CEO on key initiatives, • Mailchimp and assistance with your newsletter, • Pre-made social media templates and opportunities to cross-post with our brokerage account, • Competitive splits, including ongoing bonuses for setting up company wide partnerships, • Mentorship and training on best-in-class real estate approaches and technology. We have been growing quickly and are looking for enthusiastic and hungry agents to help us scale. We take pride in helping our agents businesses thrive, and have programs set up to get your business to succeed with us. Responsibilities: • Provide top-notch customer service to our buyers, renters, and sellers across NYC, • Pitch clients and show them appropriate and tailored properties for their search, • Stay updated on real estate trends and fair housing regulations, • Utilize our CRM tools to increase conversion and post on social media to stay engaged with former clients, • Form and grow relationships with developers and landlords Skills Required: • 2+ years as a licensed real estate agent, and an active license in NY, • Strong client service skills with the ability to build rapport quickly, • Excellent communication skills, both verbal and written, • Ability to work independently as well as part of a team -- your business is yours to build, but we also like to share deals amongst the team, • Proficient in using CRM software and consistent client follow-up, • A positive, solution-seeking attitude and a willingness to learn and adapt in a fast-paced growing organization. Employment Type: Full Time Salary: Commission based

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    9 days ago
    $15–$18 hourly
    Part-time
    Manhattan, New York

    About Café Yaya Café Yaya is a welcoming, vibrant café in the heart of NYC, dedicated to serving high-quality coffee, fresh sandwiches, salads, and drinks in a cozy, home-like atmosphere. We're looking for an enthusiastic Barista to join our team and be part of our journey to create a unique experience for our customers. Position Overview We’re searching for a passionate and customer-focused Barista to prepare and serve exceptional coffee and other beverages. The ideal candidate will have a genuine love for coffee, strong customer service skills, and a commitment to creating a memorable café experience. Responsibilities • Prepare and serve coffee, tea, matcha, and other beverages to café standards, • Maintain knowledge of coffee, espresso, and matcha preparation methods, • Operate and maintain café equipment, including espresso machines and grinders, • Keep the café area clean, organized, and well-stocked, • Engage with customers, offering personalized service and menu recommendations, • Work as part of a team to ensure smooth café operations Requirements • Prior barista experience is a plus, but training will be provided for the right candidate, • Ability to work efficiently in a fast-paced environment, • Strong communication and interpersonal skills, • Flexibility to work mornings, weekends, and holidays as needed, • Passion for creating a welcoming atmosphere and delivering high-quality service What We Offer • Competitive pay, • Opportunity to grow within a small, supportive team, • A chance to work in a beautiful space with a close-knit team dedicated to quality and customer satisfaction, • Employee discounts

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  • Coordinator
    Coordinator
    2 months ago
    $15.92 hourly
    Part-time
    Seventh Avenue, Newark

    The Center Coordinator ensures smooth, compassionate, and organized operations at their assigned North Porch location. This role involves direct client interaction, inventory management, donor intake, reporting, and maintaining strong relationships with partner agencies and host locations. The Coordinator is the welcoming face of the center and plays a key role in delivering essential support to families in crisis. Key Responsibilities Client Services • Schedule in‑person appointments for new clients and complete intake information., • Prepare supply packages for distribution, including diapers, wipes, formula, baby food, clothing, and other baby items., • Note any additional client needs and communicate them so the organization can search its network for resources., • Answer calls from current clients, confirm intake details, and prepare bags for scheduled pickup days., • Provide referrals to other agencies or programs when clients need additional support. Inventory Management • Prepare and submit monthly inventory reports to the Program Director by the required deadline., • Monitor supply levels and notify the Director when items are low or urgently needed. Donations • Record donor information and inventory all donations dropped off at the center., • Forward donor details to the Board Member responsible for thank‑you letters. Reporting • Submit monthly Inventory Reports to the Program Director., • Submit monthly Mother & Infant Number Reports to the Program Director. Agency & Host Location Relations • Respond to questions from current referring agencies., • Register new organizations as referring partners., • Maintain positive, professional relationships with host locations. Center Maintenance • Keep the center clean, organized, and welcoming for clients, volunteers, and donors. Qualifications Required • Strong communication and interpersonal skills., • Ability to work independently and manage multiple tasks., • Comfort working with families experiencing crisis or hardship., • Basic computer skills (email, spreadsheets, data entry)., • Ability to lift and move supply boxes (typically 15 lbs)., • Compassionate, patient, and client‑centered., • Organized and detail‑oriented., • Bilingual (Spanish/English or other languages). Preferred • Experience in social services, community outreach, or nonprofit work., • Experience with volunteer coordination., • Familiarity with northern New Jersey communities. Hours & Compensation • Part‑time; hours vary by center., • Compensation based on experience.

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  • Development Manager
    Development Manager
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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  • Become a Real Estate Salesperson - Real Estate AgentTraining
    Become a Real Estate Salesperson - Real Estate AgentTraining
    2 months ago
    $65000–$135000 yearly
    Full-time
    Manhattan, New York

    Are you thinking about becoming a real estate agent? Follow us on social media to learn more about our training! We're looking for beginner agents and experienced agents to join our brokerage.? We offer NYC's best real estate training program! Designed to slingshot your career from newbie agent to certified deal-closer, our extensive agent accelerator program will have you closing deals in as soon as your first week! If you have started your real estate course or already completed it, you could be able to start ASAP. Agents will receive: -Top-of-the-line in-person training. -Access to a vast video library of training online. -First-class technology and tools. -Team support and fun atmosphere. Responsibilities: -Update and maintain listings of available properties on a daily basis. -Get to know the market by visiting and exploring new listings each week. -Market and display listings effectively across multiple platforms. -Understand and evaluate clients' needs, proposing suitable solutions. -Assist renters in their search for new homes, providing guidance throughout the process. -Advise clients on market conditions, pricing, legal requirements, and other relevant matters during negotiations. -Prepare necessary documents, including contracts, leases, and other paperwork. -Develop relationships with landlords, property managers, supers, and expand your professional network. -Stay updated on the latest trends and best practices in the real estate market. Requirements: -NYS licensed real estate salespeople work as independent contractors. -Must be committed to obtaining or already possess a New York real estate license. -Strong communication and negotiation skills are essential. -Passion for the real estate industry and delivering excellent customer service. -A proactive and independently motivated, with a mindset of "I can do anything I put my mind to". -Competent navigating technology like computers and cell phones -Office presence required during the training program, with the option to work remotely after completing the training. -Willingness to learn and eagerness to get ahead. Employment Type: Full-Time Salary: $ 65,000.00 135,000.00 Per Year

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