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We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented
Zebra Strategies is a qualitative & quantitative research firm that specializes in content related to vulnerable, under-served, and cross-cultural populations. The firm is passionate about understanding the importance of nuance in culture, ethnicity and socioeconomics. Be Curious, Not Judgmental. Zebra Strategies is seeking Full-time and Part-time Market Research Recruiters and Interviewers to conduct the screening, recruitment, and scheduling of quality participants to participate in market research projects such as focus groups, individual interviews, mock juries, and diaries. You may also work in the field completing Intercept studies. The primary responsibility of the Recruiter/Interviewer is to find qualified participants for research studies. Using the questionnaire instructions, your skills, and sound judgment, you will determine which possible participants best fit the project during the screening process. To be successful in this role, you should be well-organized, have excellent written and verbal communication skills, and have strong attention to detail. Zebra Strategies offers a comprehensive benefits package with eligibility for medical coverage and paid holidays upon the date of hire. There are also retirement plan offerings after one year of service. A more detailed description of employee benefits will be available during the interview process. Essential Job Functions · Specialize in recruiting for all groups with a specific focus based on client requests · Attracting and sourcing candidates, pre-screening, and presenting qualified candidates to the project manager · Internally and externally soliciting recruitment referrals · Serving as the main point of contact throughout the research process · Participate in research onboarding to ensure the recruit is prepared to participate in the focus group · Maintain contact records, such as calls, texts, emails. · Update spreadsheets, call lists and daily tracker · Send confirmation letters, make confirmation calls, confirm participant tech checks. . Conduct intercept studies · Perform other duties as assigned Qualifications · Excellent verbal (heavy phone contact) and written communication skills. Bilingual English/Spanish is a plus. · High computer literacy and program savvy with excellent MS Office knowledge, G-Suite for business including Excel and PowerPoint · Dependable remote computer equipment and internet service skills for frequent on-camera meetings, including Google Meet, Microsoft Teams, Zoom, etc. · Outstanding organizational and time management skills · Attention to detail · Ability to be agile and adapt to changing priorities · Strong customer and client service skills and follow-up · General knowledge of qualitative marketing is a plus · Prior experience working as a Recruiter in the Market Research industry is a plus Job Types: Full-time, Part-time Pay: $20.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental Insurance Health Insurance Paid time off Vision insurance Schedule: 4-hour shift 8-hour shift At least one day in the weekend People with a criminal record are encouraged to apply Work Location: Hybrid remote in New York, NY 10027 3 days in office
Overview: We are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in providing excellent patient service and supporting the pharmacy team in delivering high-quality care. This position is ideal for individuals with willingness to learn and grow is just as valuable as any prior experience you may have. Duties: - Assist pharmacists in preparing and dispensing medications accurately and efficiently - Maintain inventory of medications and supplies, ensuring proper storage and organization - Process prescription orders, including data entry and insurance verification - Provide exceptional customer service to patients, addressing inquiries and resolving issues - Assist with medication compounding, including aseptic technique for sterile preparations - Assist with medication administration as directed by pharmacists - Collaborate with healthcare professionals to ensure accurate medication orders and patient care - Maintain cleanliness and orderliness of the pharmacy area Skills: - Moderate computer skills, to perform various tasks such as using basic software programs, browsing the internet, sending emails, and data entry. - Familiarity with medical terminology, drug names, and dosage forms - Excellent attention to detail and accuracy in performing tasks - Ability to work effectively in a fast-paced environment while prioritizing tasks - Exceptional communication skills to interact with patients, healthcare professionals, and colleagues - -Achieving fluency in Chinese, whether it be in Mandarin, Cantonese, Fuzhounese, or Taishanese Whilst experience is undoubtedly an advantage, it is not an essential requirement, as we will provide comprehensive on-site training. We welcome all individuals with a keen interest and a committed mindset to collaborate with us on our mission. Therefore, we encourage you to apply with confidence, as we appreciate your unique perspective and are eager to see what you can offer. Benefits: Employee discount Opportunities for advancement Paid time off Paid training Store discount Education: High school or equivalent (Required) Language: Chinese (Required) Mandarin (Preferred) Cantonese (Preferred)
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Interested candidates should send their resumes Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
Full Job Description - Client communication - Answering phone calls, receiving emails/fax and sending emails/fax - Computer softwares (Microsoft, Scheduling software, POS terminal, etc.) - Veterinary terminology and Animal restraint - Multi-tasking Duties include: - Scheduling appointments - Animal restraint - Assisting the veterinarian in exam and treatment - Cleaning/Restocking - Checking clients in and out - Following up on cases - Taking care of in-house pets and patients Education requirement: Minimum of High School Diploma or GED. Veterinary Technician/Assistant Certificate: Preferred but not Required. Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour Benefits: Employee discount Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person